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Happy New year to everybody...
Mine has started off bad, I just returned from my X-mas/New year break and I can no longer sync, install or uninstall programs ?
when I connect my PDA to the PC it sees it, but it can't sync, if I go to remove/add programs it shows empty nothing installed.
I can even brows the PDA but I can't copy files to or from it?
I'm lost, can anyone help me out on this I really don't want to do a hard reset.
Thanks.
Anyone.........?
tryed to reinstall active-sync?
did you installed some program has to do with network (kind of ftp-server or something else that uses some ports in you network-config)
i had the problem with filezilla ftp-server, using port 990 for ssl-authentification.
the problem was, active-sync also uses this port, but filezilla starting as service was bound to this, so AS could not work.
edi said:
tryed to reinstall active-sync?
did you installed some program has to do with network (kind of ftp-server or something else that uses some ports in you network-config)
i had the problem with filezilla ftp-server, using port 990 for ssl-authentification.
the problem was, active-sync also uses this port, but filezilla starting as service was bound to this, so AS could not work.
Click to expand...
Click to collapse
Hi Edi, No I haven't installed anything, but I think my problem might be something else (worse), I just realised that I can no longer copy move or delete files from either the PDA or the MC, I get an "access is denied" error.
Anyone have any idea what might have caused this? and better still, is there a fix.
I seem to be repeating myself lately with this answer, so I apologise if it seems down-right obvious, but have you ensured you have the latest version of ActiveSync/Windows Mobile Device Centre?
The reason I ask this is because I too was experiencing Sync problems using WMDV, but realised I didn't have the latest version (it doesn't automatically update with Windows Update, WTF?). Windows Mobile 6 is obviously programmed slightly different from revious versions, so updating Sync software is a simple step that's often missed...
Audio said:
I seem to be repeating myself lately with this answer, so I apologise if it seems down-right obvious, but have you ensured you have the latest version of ActiveSync/Windows Mobile Device Centre?
The reason I ask this is because I too was experiencing Sync problems using WMDV, but realised I didn't have the latest version (it doesn't automatically update with Windows Update, WTF?). Windows Mobile 6 is obviously programmed slightly different from revious versions, so updating Sync software is a simple step that's often missed...
Click to expand...
Click to collapse
Hi Audio,
Thanks for the reply, but I do have the latest version and I never had a problem with it until this week.
Just so i can try and help, what is it you are using Dave? AS or WMDV?
Audio said:
Just so i can try and help, what is it you are using Dave? AS or WMDV?
Click to expand...
Click to collapse
Hi Audio, I use both, AS at work and WMDV at home, both used to work fine.
And do you experience the issue on both?
EDIT: Apparently, there may be a problem with ActiveSync 4.5. Just take a look at this list of complaints about it lol.
One user stated:
"I was using AS4.2 with my ETen M700, everything was fine. I wanted to upgrade to WM6 and teh instructions said I needed to use AS4.5 I installed it and tried to connect my device - disaster! The rapimgr.exe process runs at 99% and slows the computer to a crawl.
After 3 attempts, I uninstalled it, and re-installed AS4.2 (available from www.microsoft.com) and now things are working again. "
This may be worth doing to see if this soilves your problem...
Audio said:
And do you experience the issue on both?
Click to expand...
Click to collapse
Yes I have tried it on three different machines, I can see the PDA but it won't sync or let me move or copy files.
It look like I might have to do a hard reset, but I'm hoping not
Also, a chap on a premium (you have to pay for support!) site said the following, which seems slightly similar:
"I've been using ActiveSync for a while now to sync outlook up to my motorola q. For some strange reason it's stopped working. The connection takes place, you get the little signal saying that ActiveSync picks up on it, the "Connecting" message, followed by the "Synchronizing" message... and nothing. It just hangs there. I've reinstalled ActiveSync and Outlook and did a hard reset on the phone. I'm convinced the issue is with the desktop, if I take the same PDA home, I'm able to sync up with my PC there. Does anyone know what happens during the Synchronizing phase and what could be possibly causing it to hang? ActiveSync 4.5 is a new beast, solutions to the older versions don't seem to apply.
If I hit the Stop button, ActiveSync hangs on the "Stopping" message and ActiveSync on the phone becomes unresponsive until I unplug the cable."
So even a Hard reset didn't solve this guys problems...
I would recommend uninstalling AS 4.5 from your machine, and installing 4.2. Reason being, i believe you need your phone connected to the computer when you install syncing software, so it more than likely "fiddles" with some very well hidden settings on the device. If this is the case, 4.5 may have [email protected] it up, but 4.2 may be your savior.
If you decide to give it a go, let us know how it goes...
Audio said:
Also, a chap on a premium (you have to pay for support!) site said the following, which seems slightly similar:
"I've been using ActiveSync for a while now to sync outlook up to my motorola q. For some strange reason it's stopped working. The connection takes place, you get the little signal saying that ActiveSync picks up on it, the "Connecting" message, followed by the "Synchronizing" message... and nothing. It just hangs there. I've reinstalled ActiveSync and Outlook and did a hard reset on the phone. I'm convinced the issue is with the desktop, if I take the same PDA home, I'm able to sync up with my PC there. Does anyone know what happens during the Synchronizing phase and what could be possibly causing it to hang? ActiveSync 4.5 is a new beast, solutions to the older versions don't seem to apply.
If I hit the Stop button, ActiveSync hangs on the "Stopping" message and ActiveSync on the phone becomes unresponsive until I unplug the cable."
So even a Hard reset didn't solve this guys problems...
I would recommend uninstalling AS 4.5 from your machine, and installing 4.2. Reason being, i believe you need your phone connected to the computer when you install syncing software, so it more than likely "fiddles" with some very well hidden settings on the device. If this is the case, 4.5 may have [email protected] it up, but 4.2 may be your savior.
If you decide to give it a go, let us know how it goes...
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Click to collapse
Hi Audio, I don't know what to do, I started another thread about no longer being able to either copy, move, delete, install or uninstall anything, I really don't think it's a sync problem anymore. I will wait another day or so and then I'm going clear storage and start again.
what really pisses me off is my wife has no problems at all? perhaps my PDA is ******.
Exactly the same has just happened to me - I tried to connect to ActiveSync this morning to copy a file across via bluetooth, but it refused to connect. I plugged in the USB cable, nothing - the phone charges but ActiveSync does not want to know.
I deleted the device in AS, tried to add a new one - nothing found.
I last sync'd up fine 4 days ago.
I am using Dutty's DualTouch v1.1 release.
I am using AS 4.5.0 build 5096
If I discover services via BT from the kaiser to the computer it finds the ActiveSync service.
I have done a soft reset, no difference, restarted the PC, same. I haven't applied any Windows Updates or made any changes since it stopped working.
I might try rolling back to AS 4.2
Edit: Same with AS4.2
Think it might be clear storage time
Cleared storage and then it worked fine...will take the opportunity to upgrade to dualtouch v2
Hi Blaze, damn it's annoying isn't it, my next move is clear storage as well.
Hope mine works again.
It's bloody happened again I reflashed the rom with Duty's Dual Touch V2. Much better rom, but activesync has just given up again via BT and usb. Maybe it's some inherent problem with WM, or with Duty's roms - which are you using Dave?
I've tried it on a fresh build of XP Pro on an old machine with nothing than AS & Outlook 2k3 on - same, AS sees the device, but wont sink. Problem seems with the device...
Dave... said:
perhaps my PDA is ******.
Click to expand...
Click to collapse
Sorry I cant help other than to say my dutty rom is working fine on WMDC.
But I had to post and ask why you asterisked out the "ed" and left the lrest of the word in?
Brilliant! Lmao! :d:d:d
unwired4 said:
Sorry I cant help other than to say my dutty rom is working fine on WMDC.
But I had to post and ask why you asterisked out the "ed" and left the lrest of the word in?
Click to expand...
Click to collapse
Good Point I didn't even notice, put it down to stress...
PS: For anyone who's interested, I ended up doing a hard reset, reinstalled my apps, restored my backups and it's working fine now.
Did you have F-secure Mobile installed? If not, I could take that away from possibilities that's causing this problem
I have AT&T 8925, live in United States, Run on a Dutty Rom and pretty much everything else is simple. No serious tweaking or reg hacks.
So Today, I go into work, plug in my PDA, and no sync. It is charging via the USB, but not syncing to Activesync. I need Activesync, it has all my contacts, appointments, etc etc. In the process of trying to troubleshoot this problem I have wiped my phone clean.
I have tried it all;
clearing storage on phone
deleting activesync off PC (4.5) and reinstalling, multiple times
Used Microsfts Troubleshooting guide
I have installed Activesync on three different PC's and all wont recognize the phone, as if its not there, but it does charge. I also have tried 3 different USB cords.
I don't know what to do, I even stumped the HTC troubleshooting tech guy. I also am screwed since if I send this phone back to AT&T under warranty to get a new one they will see the Dutty ROM and that will void my warranty. I would reinstall the original Windows/AT&T shipped Rom, but I cant get the Activesync up or don't know how to get a PC to recognize my PDA.
So.........I beg and plead, lend your advice for as long as this thread goes (hoping its in the right place) I will try your ideas, theories, and what nots.
IT seems like it would just be something so simple......is it? Where is my Data Connection.....
Thank you fellow XDA members for your time and assistance.
~b
Do you get the "connecting" sound on the PC when you plug the device (same one you get when plugging any USB device)? If not I'd go for hardware fault on the phone's USB port... maybe one of the connector's solder points got ripped or whatever. That's if the port isn't fried altogether... Done anything special between the last time it worked and the first one it didn't?
This may be obvious...but did you restart your computer and hard reset your phone, then try? Im using vista and ive had no problems with any roms...so it just maybe a temporary problem.
Also test this while using the back USB ports, the front ports do not connect the same as the back ports do.
When my new Tilt's screen died an untimely death, I spent all day restoring all my goodies to the replacement Tilt. The next day, went to ActiveSync, and NOTHING! Charged, etc, but no connection. I did all the steps you tried and a few more.
Then, after wasting an entire evening, I found the solution!
Go to Connections>USB to PC, and uncheck 'Enable advanced network". Plug it and let 'er sync.
jlmwrite said:
When my new Tilt's screen died an untimely death, I spent all day restoring all my goodies to the replacement Tilt. The next day, went to ActiveSync, and NOTHING! Charged, etc, but no connection. I did all the steps you tried and a few more.
Then, after wasting an entire evening, I found the solution!
Go to Connections>USB to PC, and uncheck 'Enable advanced network". Plug it and let 'er sync.
Click to expand...
Click to collapse
ahaha yea i thought graff had already checked the software so i didnt bother going into that
I suggest u try to search, there is a search option - type there something like "cannot conect to activesync" - there are milions of threads with this problem, unfortunately I dont know if there will be a solution for u. Just try that out and read.
This happened to me and I had to send my phone in to at&t. I know this probably wasn't what you wanted to hear. They sent me another phone and gave me 10 days from the day I received the new phone to send back the old. I also had the same rom as above I couldn't even flash it via sd card, so I sent it as was and haven't heard anything since. This was two months ago. The problem turned out to be with the mini usb port, it was warped like it got to hot or something. Maybe from using in car for gps I don't know. I hope this helps.
answers and bump
As for searching........always someone has to say it, "why dont you try the search option" - my friend, I am a google allstar and beleive in the forum searching till you can no more then post theory. Now saying that, I am willing to bet the answer to my problem is buried within a post in some thread with some fabric of the entire XDA forum. Finding it though can be harder than removing bubblegum from buckwheats hair.
So I have tried a hard reset for the PDA and the restarted my PC, several times.
...no go
I knew something was wrong when I lost the "ding" every time I hooked up the PDA via USB to my computer.
I had tried the unchecking the Enable Advanced Network before but did again and reset the phone with hopes of glory today. No glory.
I feel I have lost the phone and am ready to move on. Its just so friggen hard since it charges. How can it charge, and not stream data! I fried just the right parts of the mini USB? Blasted! So so so so disappointing because I felt I really had it nailed this time with the perfect radio, ROM, Dialer, programs, software, it all.....well maybe not radio, but my receptions suck all the time anyways and I live in Charlotte NC, a major US city with great AT&T coverage.
Now.....I am still open to any ideas and creative thoughts......but how do I get a the original WM6 Shipped ROM back on the phone? If I cant get any PC to recognize my PC via USB? I am calling in the warranty people today and not speaking of my Dutty, but having a new phone shipped. I just hope not to see a nasty bill come one month or two.
Thanks so far, well done XDA forum friends,
~b
donroja said:
This happened to me and I had to send my phone in to at&t. I know this probably wasn't what you wanted to hear. They sent me another phone and gave me 10 days from the day I received the new phone to send back the old. I also had the same rom as above I couldn't even flash it via sd card, so I sent it as was and haven't heard anything since. This was two months ago. The problem turned out to be with the mini usb port, it was warped like it got to hot or something. Maybe from using in car for gps I don't know. I hope this helps.
Click to expand...
Click to collapse
.....I am curious for you. Two months seems like your in the clear, but I hope not to jinx you. I have done the whole 10 days thing 6 times so far since the original purchase of my 8525 in August of 2007. Wasn't until the 5th time I complained and they offered me the 8925 as a replacement. The first five were all shipped back on time, with original ROM's and valid device malfunctions. Never have I been billed.....yet........
~b
graff40b said:
As for searching........always someone has to say it, "why dont you try the search option" - my friend, I am a google allstar and beleive in the forum searching till you can no more then post theory. Now saying that, I am willing to bet the answer to my problem is buried within a post in some thread with some fabric of the entire XDA forum. Finding it though can be harder than removing bubblegum from buckwheats hair.
So I have tried a hard reset for the PDA and the restarted my PC, several times.
...no go
I knew something was wrong when I lost the "ding" every time I hooked up the PDA via USB to my computer.
I had tried the unchecking the Enable Advanced Network before but did again and reset the phone with hopes of glory today. No glory.
I feel I have lost the phone and am ready to move on. Its just so friggen hard since it charges. How can it charge, and not stream data! I fried just the right parts of the mini USB? Blasted! So so so so disappointing because I felt I really had it nailed this time with the perfect radio, ROM, Dialer, programs, software, it all.....well maybe not radio, but my receptions suck all the time anyways and I live in Charlotte NC, a major US city with great AT&T coverage.
Now.....I am still open to any ideas and creative thoughts......but how do I get a the original WM6 Shipped ROM back on the phone? If I cant get any PC to recognize my PC via USB? I am calling in the warranty people today and not speaking of my Dutty, but having a new phone shipped. I just hope not to see a nasty bill come one month or two.
Thanks so far, well done XDA forum friends,
~b
Click to expand...
Click to collapse
About the flashing original rom- u dont need a activesync for that, u can flash the rom via SDcard.
Mikulec said:
About the flashing original rom- u dont need a activesync for that, u can flash the rom via SDcard.
Click to expand...
Click to collapse
True, but forst I gotta get my mini back in the full size adapter then find a friend with a printer that accepts my scandisk so I can transfer the file over to it. Right now at work trying to save the file to the storage card via wifi. Shall be interesting to see if it works. Didnt on phone, said not enough mem.
Thanks for the suggestion, was so hooked on USB, forgot the other various aspects of the all great HTC.
~b
Related software for Microsoft ActiveSync 4.5
Java Runtime Environment 1.6.0.2 (updated) Java software allows you to run applications called "applets" that are written in the Java programming language. These applets allow
.NET Framework Version 3.0 The Microsoft .NET Framework 3.0 is the new managed code programming model for Windows®. It combines the power of the
DirectX 9.0 Microsoft DirectX is a group of technologies designed to make Windows-based computers an ideal platform for running and displaying applications
ATI Catalyst Drivers The latest Windows XP drivers and software for the Radeon range of ATI graphics cards. Includes: * Catalyst XP Drivers
Thats just some of it, it is more to it. I use xp anyways. You mention reinstalling active sync but have you tried .NET Framework Version 3.0 ? If the device charge via usb I would suspect its software issues on youre pc. Could be bad version of some of the software aswell, try download again making sure its the latest and so on. Good luck
Edit: Why dont you back everything up and reflash from microsd and then see if it will connect. Should solve it.
raiisak said:
Related software for Microsoft ActiveSync 4.5
Java Runtime Environment 1.6.0.2 (updated) Java software allows you to run applications called "applets" that are written in the Java programming language. These applets allow
.NET Framework Version 3.0 The Microsoft .NET Framework 3.0 is the new managed code programming model for Windows®. It combines the power of the
DirectX 9.0 Microsoft DirectX is a group of technologies designed to make Windows-based computers an ideal platform for running and displaying applications
ATI Catalyst Drivers The latest Windows XP drivers and software for the Radeon range of ATI graphics cards. Includes: * Catalyst XP Drivers
Thats just some of it, it is more to it. I use xp anyways. You mention reinstalling active sync but have you tried .NET Framework Version 3.0 ? If the device charge via usb I would suspect its software issues on youre pc. Could be bad version of some of the software aswell, try download again making sure its the latest and so on. Good luck
Edit: Why dont you back everything up and reflash from microsd and then see if it will connect. Should solve it.
Click to expand...
Click to collapse
You are wise my friend. Thank you for the other software, I will try that. Funny thing about the PC, is I have tried three different PC's, all which it used to sync or try to sync with when I would just be charging. I would love to flash via SD card, but first I need the adapter for my computer, or track a friend down with a printer and correct slot. That might be done tonight. I am at work now trying to download the a rapidshare file of a shipped rom, free style, slow style, and prolly not going to work. But hey, its a learning experience.
Either way, my warranty is up in August, so I figure why not get one more nice new fresh 8925 before then. Ordered new one today, comes next week. I will still try and flash back to the shipped rom via SD tonight.
XDA and its members Rock, this is by far the most help I have ever received via my few threads.
~b
graff40b said:
You are wise my friend. Thank you for the other software, I will try that. Funny thing about the PC, is I have tried three different PC's, all which it used to sync or try to sync with when I would just be charging. I would love to flash via SD card, but first I need the adapter for my computer, or track a friend down with a printer and correct slot. That might be done tonight. I am at work now trying to download the a rapidshare file of a shipped rom, free style, slow style, and prolly not going to work. But hey, its a learning experience.
Either way, my warranty is up in August, so I figure why not get one more nice new fresh 8925 before then. Ordered new one today, comes next week. I will still try and flash back to the shipped rom via SD tonight.
XDA and its members Rock, this is by far the most help I have ever received via my few threads.
~b
Click to expand...
Click to collapse
Post your results then.
Everybody knows that xda rulez.
I’ve had the diamond for approx 1 month and regularly sync it to my work and home pc running XP and Vista respectively. Up until now I’ve never had a problem with activesync to any of my past smartphones or PPC’s.
My diamond has all of a sudden decided that it doesn’t want to sync anymore. It connects ok and I can transfer files back and forth it just won’t sync.
I’ve searched the forum and found similar symptoms but nothing has worked.
I’ve deleted the partnership from the device and both pc’s, created new partnerships which on first connection does actually sync (sometimes) but from then on either says “looking for changes” or “synchronising” until it times out giving the error message “Synchronising cannot be completed successfully. Reconnect your device and try again. If the problem persists, see the Microsoft Activesync Troubleshooter in Microsoft Help on your desktop computer”
I’ve tried the help, I’ve let it do its own diagnostic, I’ve unchecked the “enable advanced network functionality” option in USB to PC. I’ve soft reset, hard reset, the only thing I haven’t done is re-flash a new rom.
Does anybody know if flashing a new rom/radio will solve the problem. I would normally just try it but I spent an hour yesterday after I hard reset putting everything back to the way I like it only to find that it synced the first time but wouldn’t work again.
If anyone has any other suggestions before a re-flash I would welcome them. Otherwise I’ll bite the bullet and hope for the best.
I’m currently running Duttys V1.6 Radio version 1.00.25.07
I Had this problem
Hey fella, i was having this problem and after doing a little research i found the following.. If you constantly activate and deactivate the mobile (pair and unpair) you can corrupt A/S on the system. The only way i got around this was to uninstall active sync and re-install it again.
Hope this helps...!
I've never been able to get activesync to work harmoniously between relationships with two PCs.
Most syncs with a second machine after successful syncs with a first tend to result in errors that require my intervention, especially if an item of data has been changed. Drives me mad sometimes, and I often need to spend more time fixing these errors than it would take to manually update stuff across my three devices. I get the feeling the comparison/processing engine activesync uses is no where near sophisticated or clever enough to carry out the processing, and when it does have errors, the scope for my intervention to help it in its quandary are fairly hopeless.
I'm hoping that as devices like the diamond bring this lets face, it fundamentally great, but nevertheless fundamentally flawed platform to the masses, then Microsoft will have to put more effort into activesync and how it copes with relationships across two (or perhaps even more in future) PCs.
Ps, neomagik, actual connection, which sometimes has hiccups, has never been a big problem for me, (a few minutes in the various settings usually sorts these), but I've been using activesync for about 4 years before my diamond with with my HP4700 and various double PC partnerships along the way, and can confidently say that the problems I describe are not device related, but are the result of activesync inadequacies.
Thanks fyew-jit-tiv but I've tried that already. Also, it wont sync to WMDC in Vista either and it's unlikely that the same fault occured in AS and WMDC at the same time. This is what leads me to believe it's the Diamond and not the PC's.
Been there, done that....
Suprised you've not had this issue earlier...I've been suffering with Activesync issues for years
There are lots of ways to diagnose and resolve but perhaps you just might want to get the sledgehammer out...this mostly works for me....(I hope your familiar with Outlook!)
On one PC (I would use the XP "older" Op system one) export your synced data from Outlook to a .pst or .ost file for backup and later import (after delete & tidy stuff you no longer need in Calander/Contacts/Tasks, etc)
then
Delete all your data in Outlook, create a new empty .pst (connect to same), delete old .pst
then
delete partnership with device (to be sure), and remove same data (Contacts/Calander etc) from device
then
You can then check the exported/saved .pst for errors (I can't remember the MS programme...google for it), once satisifed OK import all you info back into Outlook
then
Synchronise with new partnership to device.
Hopefully so far so good
(sometimes I even rename the device-partnersip etc in case something "residual" there stays behind and corrupts something )
Next
Prior to connecting device with WORK PC:
Delete all previously synced data in Outlook and delete partnership there. I then make sure that in Activesync (before establishing new partnership) that I click option for one way data transfer ie replace items on computer with those from device
then
...plug in and establish new partnership, hopefully no problems....data populates computer from device. Once established then put back how you prefer data to be transfered (if there is a conflict etc)
Return home and partnership there still synchronised, Hopefully this works
If you find that there are still issues, you can un-Check and Check each synced area (Contacts, Calander, Tasks, Synced Files) independently to see where the conflict is.....
...I have found conflicts mostly occur with:
i) Calander: Birthdays/Anniversarys (probably as they are extended recurring events)
ii) Calnder: Meetings etc that might be recurring
There are real issues if using old versions of Outlook (2000 for me at work ) syncing with most recent ones!!
Sorry for the mad typing but best I can do for a "Quick" reply....Good luck !!
Studz, I know what you mean, I often get errors where it asks you to "resolve item" and after a while of playing it usually works. This is different, it won't sync at all.
neomagik said:
Studz, I know what you mean, I often get errors where it asks you to "resolve item" and after a while of playing it usually works. This is different, it won't sync at all.
Click to expand...
Click to collapse
Presume you have done the most obvious, and that is un-install and re-install Activesync and the Vista sync programme on both PC's ?
neomagik said:
Studz, I know what you mean, I often get errors where it asks you to "resolve item" and after a while of playing it usually works. This is different, it won't sync at all.
Click to expand...
Click to collapse
I had this once I think a year or so back. Tried so many things that I can't remember what finally fixed it.
I think a good place to start though, like PJ6363 says, is do a clean sweep... re-install activesync on both machines, and I would also reinitialise your Outlook Account (.pst) on the master PC and delete on all other devices.
Good luck, and tell us how you get on.
neomagik said:
Thanks fyew-jit-tiv but I've tried that already. Also, it wont sync to WMDC in Vista either and it's unlikely that the same fault occured in AS and WMDC at the same time. This is what leads me to believe it's the Diamond and not the PC's.[/QUOT
Neomagik... Sorry i could help any further fella.. As i said in last post i had this problem and i just re-installed A/S... The only other thing i done after i un-installed A/S was to run a registry cleaner.!
P.s i don't think is down to the Diamond. I Was having this problem with the Touch (elf) too...
Click to expand...
Click to collapse
well, i have similar issue w/ sync and finally, i solved the problem by changing the sync cable.
Thanks folks,
I'm going to try all of these.
@ Snufkin, I'm using two different sync cables so I know this is not the problem.
My diamond did funny things when the screen would turn off quickly after connecting because i set it not to charge when connected. Gave all sorts of weird errors.
Now, screen stays on because i want it to charge and sync completes now, still takes a while though.
You guys are aware that WM6.1 has a problem syncing with 2 computers, aren't you?
Some people claim they managed to do it and I believe them, only none of the voodoo worked for me. Never had that problem with WM5 and 6.
pedmond said:
You guys are aware that WM6.1 has a problem syncing with 2 computers, aren't you?
Some people claim they managed to do it and I believe them, only none of the voodoo worked for me. Never had that problem with WM5 and 6.
Click to expand...
Click to collapse
there is a long thread about this issue somewhere conclusion 100% in wm 6.1 you can not sync with 2 PC. this is a wm 6.1. related problem.
i can sync with 2 pC my athena with wm 6 but i can not do it with the diamond or trinity. don't even try it. it will mes you the whole outlook!
Sync with WM6.1....off course u can!
Been syncing my Kaiser and now Diamond with WM6.1 for well over a year with 2 PC's. Must have done it at least 20 times with various devices and ROM's. Kicker is that my work has W2000 & O2000, and at home I use XP and O2007....still works!!
I'm not saying I don't occasionally have issues...but I do carry more than 1000 contacts and and extended calander with numerous recurring entries
.....like I've posted before (as many others) there are issues, but nothing insurmountable. I'd be lost if I could not sync my work PC, homw PC and PDA
Read around and you'll see........
here u are, i found the thread:
http://forum.xda-developers.com/showthread.php?t=377823
i tried long and hard to sync my diamond with 2 pc. all i got is errors and double tasks and appointments. got tired and gave up! my contacts list is too precious to play with!. i do have over 600 contacts and 1300 numbers (tlf, mobile, fax).
in order to have my diamond sync with 2 pc i syinc it with one, then i sync my athena and sync with the second....lol...this is my way to have 2 pc and 2 htc devices in sync.
I had my Diamond (and previous Trinity) synced with 2 pc's. No major problems until now.
It's dead
OK, I have tried the steps suggested by PJ6363 with no success. It won’t sync to the first pc let alone the second.
I then decided to dig out the old C500. After blowing the dust off I hard reset to clear out any info left on it. Plugged it in and hey presto, immediate sync. Unplugged it and tried again, another sync. Added a contact whilst synced and it updated straight away.
I then deleted all partnerships on pc and diamond and plugged it in. It went through the usual setup and connected to the device as before but surprise surprise, no sync.
Does this not mean that the data on the PC is fine and it is a problem with the Diamond, possibly a hardware problem?
Unless anyone else can suggest anything I’m going to flash a new rom but I have a strong suspicion it will not make a difference.
neomagik said:
OK, I have tried the steps suggested by PJ6363 with no success. It won’t sync to the first pc let alone the second.
I then decided to dig out the old C500. After blowing the dust off I hard reset to clear out any info left on it. Plugged it in and hey presto, immediate sync. Unplugged it and tried again, another sync. Added a contact whilst synced and it updated straight away.
I then deleted all partnerships on pc and diamond and plugged it in. It went through the usual setup and connected to the device as before but surprise surprise, no sync.
Does this not mean that the data on the PC is fine and it is a problem with the Diamond, possibly a hardware problem?
Unless anyone else can suggest anything I’m going to flash a new rom but I have a strong suspicion it will not make a difference.
Click to expand...
Click to collapse
It looks like something other than what I have been pointing out....see here: http://forum.xda-developers.com/showthread.php?t=377823
I think you need to get serious and re-install the actual software itself on the device (hard reset), appears that Activesync on PC's is good...but would re-install there anyway!!
Look at it this way, you have found a sweet excuse to update your ROM withthe latest version and clean up your contacts/calander etc....should not be an issue with a fresh ROM install (try SwiftB 6.0....excellent!!)...let us know how you get on
Ah ha....forgot something critical...if you are syncing using older version of Windows (2000) or Outlook ...or any issues syncing for that matter, then I found that you MUST go to Settings->Connections->USB to PC and turn off Enable Advanced Network Functionality...have you done this?
[frustrating] HELP HD7 seen as "generic device" not as WP, drivers fail to install
So i got my wp7 today...i download zune on my windows7 pc, install, connect the phone....ERROR installing drivers, the phone is seen not as a mobile device, but as a generic usb composite device...in the device management window i have two "unknow device" icon...tried EVERY POSSIBLE SOLUTION i found on the internet...worked for others, not for me...
...then i think maybe it's my pc, so i try my xp netbook...SAME HAPPENS...
previous owner says he connected the phone to zune flawlessly on three different PCs...
i also did a full reset from the settings
HELP I'M DESPERATE
anyone?
It seems that your device is in diagnostic mode (the 2 unknown devices are typical for this...)
for now there is no way back, but if this is without you hacking something or so you could let it repair by warranty...
is it a complete new device?
thank you very much for the answer...
this is getting intresting
my situation is similar to his one
http://forum.xda-developers.com/showthread.php?t=937235
but that image isn't showing up on my hd7 and my two devices are "unknown devices" no shubert, just unknown device.
(EDITrobably because he has his pc set up to receive the phone in diagnostic mode, but my pc isn't)
Now what i think is that the previous owner did some tethering (he told me that), but didn't put it back into zune mode...then he did a hard reset before giving the phone to me...but i'm pretty sure the reset doesn't FLASH the plain rom, but only wipes data because it's too fast
so i'm stuck here with a half usable wp7...nice
elmerendeiro said:
thank you very much for the answer...
this is getting intresting
my situation is similar to his one
http://forum.xda-developers.com/showthread.php?t=937235
but that image isn't showing up on my hd7 and my two devices are "unknown devices" no shubert, just unknown device.
(EDITrobably because he has his pc set up to receive the phone in diagnostic mode, but my pc isn't)
Now what i think is that the previous owner did some tethering (he told me that), but didn't put it back into zune mode...then he did a hard reset before giving the phone to me...but i'm pretty sure the reset doesn't FLASH the plain rom, but only wipes data because it's too fast
so i'm stuck here with a half usable wp7...nice
Click to expand...
Click to collapse
Did you try right clicking the device in device manager and selecting update driver software, then click Search automatically for updated driver software?
Mine kind of did the same thing until I allowed it to connect to microsoft and got the driver from them.
Also you could also check HTC website for HTC HD7 driver software.
Yep, but it doesn't find any driver...even if i point it directly to the zune drivers folder...the only driver that seem to get installed is "windows phone USB device" or something like that..i have to install it manually, then one of the two unknown devices transforms into that wp USB..the other one remains unknown, unless i force it to install "Windows phone" from portable devices->microsoft...then it fails and give me error10, but still the icon changes to the portable device one...
From HTC i will probably get vague or dumb answers...like "try hard reset"
Tomorrow i will see the guy who sold me the hd7 and try to connect to zune on his pc...if it works i have to keep it otherwise he will refund me...he says he tried with hd2 to tether then uninstall the tether software without putting it back to zune mode and he says that it works with no issues...HELP
i maybe wrong, but maybe u can try to load one of those rom's for europe brands, it may re set all the settings on your hd7...
but the best will be for the first owner to show you the way he did it...
so when he didn't put it back into zune mode there is no way back at the moment..
i will tell you if i know more...
the diagnostic mode isn't set on your computer... it's on the Qualcomm SoC (System on a Chip)
The drivers you need are somewhere http://forum.xda-developers.com/showthread.php?t=922000 here (don't know exactly where)
but that won't help you much as you only get "HTC Diagnostic Interface" as Serial Device...
so you have to wait till there is a solution....
btw. I'm stuck in the same situation ;-) (Diagnostic Mode) xD
and there are lots of other people too, so you are not alone ^^
best regards
EDIT:
@truffle1234:
i tried flashing another rom a few weeks ago, but it didn't help...
so it's better for all to stay with the stock-rom at the moment because we cannot get back to it at the moment
it's better for warranty
So if the phone is in diagnostic mode, it shouldn't properly connect to zune on the previous owner's pc,right? Let's see
it shouldn't connect normally at any pc...
ok, did the same on his pc so i got refunded...now maybe i go omnia7...the loose volume rocker and the visible sim card through the back cover have really bugged me in just one day...in any normal company who's responsible for that crap would be insta fired...i mean, didn't they produce any test device before sending the papers to production???? meh...
wp7 was nice btw
got another hd7 (no see thru battery cover, and no loose volume rocker this time!) and connected to zune flawlessly...so definetly that one was stuck in diagnostic mode
Great news, hope you enjoy it. It's a decent device and a great OS!
jimbonics said:
Great news, hope you enjoy it. It's a decent device and a great OS!
Click to expand...
Click to collapse
well should be more than decent as it's supposed to be the top of htc wp7 line...but still...
i got a 2nd hd7 just because i hate big bezels around the screen...if omnia7 had a smaller case around that 4inch would definetly have been my choise
is there a fix for this? I feel like throwing my phone out the freaking window. ugh!!
What exactly is your problem turbo? What OS are you using, etc?
Here's what I can say about this.
Install Zune. Reboot your computer. Let your computer FULLY boot.
Plug in your phone. Seriously be patient and let your PC think for a good 3-5 minutes. The first time it goes through this it is NOT a quick process.
I installed the nodo update last night and set it up with the same email/live id that i'd used on the original rom.
i plugged it into my pc expecting it to resync all my music, movies and photos along with my apps but it hasn't.
Any ideas what i've done wrong or any ideas what i could do to get the stuff to sync?
would be a right pain in the arse to have to manually choose everything again.
You have the official NODO update ? If so could you share on which network and country you are.....
Regarding your sync are you signed in Zune or check your phone and Zune settings may be they might have changed to default after the update
it's the htc europe nodo update from the development and hacking forum.
i'm running it on an o2 uk hd7
If I were you, I would check before updating. Check once again what is the country of your device, ur live id and your Zune software....most importantly, your device's country in your case..try it and let us know...
Running this rom myself on an O2 HD7. No probs with the intial set up and sync with Zune was ok. The onluy thing I did with that was delete the old phone and than add in the newly flashed one and set my sync settings to what I wanted, the default seems to be "items I choose" so unless you manually choose evry item you won't get anything.
Hope this helps.
tempest2112 said:
Running this rom myself on an O2 HD7. No probs with the intial set up and sync with Zune was ok. The onluy thing I did with that was delete the old phone and than add in the newly flashed one and set my sync settings to what I wanted, the default seems to be "items I choose" so unless you manually choose evry item you won't get anything.
Hope this helps.
Click to expand...
Click to collapse
I think you're right.
I manually synced all the stuff over when on the o2 rom and i'm guessing it doesn't save a database of what you've synced.
If this is the case i'm not overly impressed. I would have expected to be able to update a rom and then resync the music, videos, photos, apps and email accounts etc i had setup before.
You can't sync data by plugging into the PC, it syncs data over the air. Only media/apps sync by plugging into Zune.
Jim Coleman said:
You can't sync data by plugging into the PC, it syncs data over the air. Only media/apps sync by plugging into Zune.
Click to expand...
Click to collapse
and it's not doing that.
all my downloaded apps show up in zune but it doesn't sync them accross. i have to redownload them. i don't get recharged but it's a bit monotonous having to download each one seperately again.
all my music is on my pc and it hasn't remembered what i synced before.
Sync is unstable post-NoDo
Either it's something that happened during my update or something about the Samsung w/microSDHC card, but everytime I try to sync up all my music I can only get a few files at a time before I get a C00D124D error telling me it can't connect. I can disconnect the USB cable and reattach and it will pull a few more files before coming up with the erro. Thoughts?
Having the same problem as ScubaDog2008
I'm having the same issue. I tried forgetting the phone from zune and then restoring the partnership but it didn't work. I'm going to try to erase all content and then maybe hard reset.
ScubaDog2008 said:
Either it's something that happened during my update or something about the Samsung w/microSDHC card, but everytime I try to sync up all my music I can only get a few files at a time before I get a C00D124D error telling me it can't connect. I can disconnect the USB cable and reattach and it will pull a few more files before coming up with the erro. Thoughts?
Click to expand...
Click to collapse
raymondhthomas said:
I'm having the same issue. I tried forgetting the phone from zune and then restoring the partnership but it didn't work. I'm going to try to erase all content and then maybe hard reset.
Click to expand...
Click to collapse
Same here. Samsung Focus + NoDo. Using a MicroSDHC card as well.
<accidental double-post>
raymondhthomas said:
I'm having the same issue. I tried forgetting the phone from zune and then restoring the partnership but it didn't work. I'm going to try to erase all content and then maybe hard reset.
Click to expand...
Click to collapse
I'm having the same issue with my Samsung Focus after applying the February and March 2001 updates. I've done a couple of hard resets (reformats), and applied the registry fix here, to no avail. I have a Kingston 32GB class 4 SDHC card. It syncs fine up to about 9-10 GB, then starts failing with the symptoms described above. The phone shows the correct amount of memory available, and the card worked fine before the update, so I doubt it's the card itself.