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Hey guys, i have a huge problem with my tilt, it is driving me crazy. My keyboard is acting crazy. When i press some keys it will give me a double key, like if i press i or o it will write io, and i know that they are close together and that mite be the problem but sometime if i press R it writes ri or ro, its really only with these 3 keys. I was wondering if anyone out there had this problem (funny i had this problem with the phone i had this replaced with the p990i) and how to solve it. i really hope its not a hardware problem cuz i bougth the damn phone from someone on ebay, brand new.
please help, i have the htc rom installed, sleuth 1.0. thanks guys, i appreciate it alot
I had the same problem. It is a bad keyboard membrane. You will need to replace the membrane or send it in for repair. I had att replace me.
great. i dont have att so that means that i will have to sent it to htc right?
damn i never get anything good on ebay (and i keep telling myself that it will be the last time i buy something from ebay). I mean the damn phone was new.
So can i contact htc and send it to them and will they replace it for free? cuz sure att isnt since i have no account with them.
r3awak3n said:
great. i dont have att so that means that i will have to sent it to htc right?
damn i never get anything good on ebay (and i keep telling myself that it will be the last time i buy something from ebay). I mean the damn phone was new.
So can i contact htc and send it to them and will they replace it for free? cuz sure att isnt since i have no account with them.
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Click to collapse
If you bought it BRAND new, sure!! Forget the bull**** on HTC's website about proof of purchase. The Ebay receipt print off is good enough or your cred card statement for the purchase (erase the rest for anything else!!! ). Just as anywhere else, DON'T take no for an answer.
yeah, im not gonna get no for an answer for sure. i paid good money for this. I think i am gonna get my friend to send it to att so i can get a replacement right away, now i gotta flash it back to att crap rom and hope my friend is up to, i heard htc takes its time to get things done and that would mean no phone for 1 month. damn this sucks, thx for the support guys.
r3awak3n said:
yeah, im not gonna get no for an answer for sure. i paid good money for this. I think i am gonna get my friend to send it to att so i can get a replacement right away, now i gotta flash it back to att crap rom and hope my friend is up to, i heard htc takes its time to get things done and that would mean no phone for 1 month. damn this sucks, thx for the support guys.
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Click to collapse
Check this place out first, they deliver anywhere,
http://cnn.cn/shop/8925-tilt-kaiser-c-277_448.html
Found on a 'Bork'?? thread here.
do you by any chance have htc keyboard+keypad installed?
try uninstalling if you have it in there.
seriously? now peoples keyboards are F'ing up? damn.. what is next
I've already gone through so many I've lost count. Frys Electronics is getting tired of me coming into their store every other day with another problem on a new Tilt, lol
First it was the side scroll wheel, it didn't even work
Second was the usb port, it was so tight that when I went to take the usb charger off it, it pulled the usb port out some with it.
Third and most recent was a dead pixel and a slider that closed too far.
Do I just have bad luck? lol
dont have anything installed, just did a hard reset so no progs installed. it looks like its screwed up and how lucky it is exaclty the sam prob as my p990i (which i thought was software problem) but its not.
Since AT&T discontinued the tilt what will they exchange my phone for?? will it be something with lesser value? or will it be the fuze? i heard that at&t starts offering warranty right before they discontinue the phone your purchasing.. do they do that so they can rip u off? has anyone here previously reported there phone missing? what did they exchange it for? any help would be great thanx!
filo4u said:
Since AT&T discontinued the tilt what will they exchange my phone for?? will it be something with lesser value? or will it be the fuze? i heard that at&t starts offering warranty right before they discontinue the phone your purchasing.. do they do that so they can rip u off? has anyone here previously reported there phone missing? what did they exchange it for? any help would be great thanx!
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Click to collapse
well i doubt that they will replace it with a fuze yet. I mean they have to run out of tilts (including refurb's) before they replace it with another phone. Once that happens than they will offer you the next most competant phone to replace yours.. which will be the fuze eventually.
However depending on when you got your tilt you have a 1 year warranty on it so there is no way att can rip you of that. That warranty is effective from the day of purchase. Att, however, just started (about a month ago) offering insurance for the tilt; this was not available before.
When you report your phone as lost ... that isn't a device defect that is your mistake (in their eyes) for being careless. In order for you to get a replacement under these circumstances you need to have insurance otherwise you are SOL (sh*t out of luck). However, bear in mind the deductible for replacing a tilt is 150.00 dollars so this really doesn't do any good what so ever as alot of members here are selling their tilts for that price.
Hope this helps get rid of confusion ... than again it might not as we live on a planet that revolves around itself and around a star ... and agh that is confusing... am i floating .. walking .. damn which side is flat (no wait earth is round nothing is flat) .. than how come i don't fall ... aah thank you sir isaac newton for that info... confusion cleared
I read that they are just pulling it from AT$T stores,but that it will still be manufactured and available at AT&T online only.
thesire said:
well i doubt that they will replace it with a fuze yet. I mean they have to run out of tilts (including refurb's) before they replace it with another phone. Once that happens than they will offer you the next most competant phone to replace yours.. which will be the fuze eventually.
However depending on when you got your tilt you have a 1 year warranty on it so there is no way att can rip you of that. That warranty is effective from the day of purchase. Att, however, just started (about a month ago) offering insurance for the tilt; this was not available before.
When you report your phone as lost ... that isn't a device defect that is your mistake (in their eyes) for being careless. In order for you to get a replacement under these circumstances you need to have insurance otherwise you are SOL (sh*t out of luck). However, bear in mind the deductible for replacing a tilt is 150.00 dollars so this really doesn't do any good what so ever as alot of members here are selling their tilts for that price.
Hope this helps get rid of confusion ... than again it might not as we live on a planet that revolves around itself and around a star ... and agh that is confusing... am i floating .. walking .. damn which side is flat (no wait earth is round nothing is flat) .. than how come i don't fall ... aah thank you sir isaac newton for that info... confusion cleared
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Click to collapse
thank u so much for clearing that up.. 1 more question though if i go to a store that has run out of the tilts will they be able to give me a fuze? or would i need to wait for at&t to send me one?
filo4u said:
thank u so much for clearing that up.. 1 more question though if i go to a store that has run out of the tilts will they be able to give me a fuze? or would i need to wait for at&t to send me one?
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Click to collapse
no exchanges are done through customer service (99%) not at store level. They won't be able to help you out they'll give you 800 number for customer service and they will handle that for you.
Or........
You could use the "Search Button" and see that this is already well under discussion
Check Out This Thread
ok, to make it easier to explain, I made a video. Sorry for talking so low.
http://www.youtube.com/watch?v=ypQBEARaw9E
I recorded that with my G1, the "broken" G1 is my brothers.
We have a serious problem, we cannot exchange it, we bought it last week and since we bought it has been having problems. We were going to take it to the store and then yesterday morning, it was like that, it was working "fine" at night. The problem is that we took it to the store, and the "dot" behind the battery is red, which "means" it got wet... but it didn't, I'm not going to lie, it didn't get wet my brother has taken care of that phone more than anything, it still has all the plastic protectors, even if the phone was acting really weird...
Ok ok, to the point. It doesn't do anything, as you saw in the video, when you press the power button the buttons flash until I depress it, and then they just stay on. The same happens when I try going into recovery, or bootloader modes, nothing... I decided to leave it like that for a few hours, nothing.
Either the device is bricked, the screen is damaged, or the whole device is screwed.... What do you guys think??
Thanks in advance.
Either the device is bricked, the screen is damaged, or the whole device is screwed.... What do you guys think??
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It could very well be all 3. Did you guys get this from T-Mobile?
The dot in the battery compartment of my phone is red (well, orange I supposed) and my phone has never been wet and is working fine. I'd argue the case if I were you.
Regards,
Dave
SolemnWishing said:
It could very well be all 3. Did you guys get this from T-Mobile?
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Yes we did get it directly from a (official) T-Mobile store (not a 3rd party retailer).. we went there and they complained about the phone "getting wet"... the phone looks perfect and never gotten wet.
foxmeister said:
The dot in the battery compartment of my phone is red (well, orange I supposed) and my phone has never been wet and is working fine. I'd argue the case if I were you.
Regards,
Dave
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Click to collapse
I am going to argue, I already started arguing by calling tmobile directly but they *****ed about why didnt i take the phone within the 14-day warranty if it was giving me issues and waited for this to happen....... they couldn't do anything, whatever, I'm going to try to take this further because, just like you, I can assure you my phone hasn't gotten wet.
Can you help me an send me a picture of your phone? So I could have some proof, my own phone's dot is white, and some other phones from friends/family are also white...
Thanks!
I've heard stories of that indicator turning red/pink when people have left the phone in the bathroom while showering... supposedly a lot of steam can turn it red.
uansari1 said:
I've heard stories of that indicator turning red/pink when people have left the phone in the bathroom while showering... supposedly a lot of steam can turn it red.
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Click to collapse
Yeah they told me about this, and I actually *****ed my brother about this but he doesn't do this, I do, and my phone is fine. Anyways, he told me he just leaves the phone charging in the room while he showers...
So I had to get a new one by claiming the insurance ($130 deductible.....) there was no win for me here...... the only thing was that I was able to keep the damaged phone.
I called HTC to try and figure out how much it would be to fix it. The lady that answered the phone said the symptoms were like those of a bad motherboard, and she said it'd cost me around $475 to fix it, wait, what??.....
So, know, idk what to do with this crap. I might try to repair it.
Thanks anyways guys!
crackertc said:
So I had to get a new one by claiming the insurance ($130 deductible.....) there was no win for me here...... the only thing was that I was able to keep the damaged phone.
I called HTC to try and figure out how much it would be to fix it. The lady that answered the phone said the symptoms were like those of a bad motherboard, and she said it'd cost me around $475 to fix it, wait, what??.....
So, know, idk what to do with this crap. I might try to repair it.
Thanks anyways guys!
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Click to collapse
I need a cooked mainboard for circuit tracing, will result in it being turned into scrap, but should lead to/help in the process of solving the brick problem. PM me if interested.
Thanks.
I will have a true bricked board in a couple of days, the problem is i`m in Santo Domingo, DR, if you pay for the shipping i`ll be glad to Fedex it to you.
P.S. the H. SLP update brick my phone: T-Mobile screen, no response any key combinarion.
PM me
Cuore_alfa said:
I will have a true bricked board in a couple of days, the problem is i`m in Santo Domingo, DR, if you pay for the shipping i`ll be glad to Fedex it to you.
P.S. the H. SLP update brick my phone: T-Mobile screen, no response any key combinarion.
PM me
Click to expand...
Click to collapse
Ah, right. Tell you what... since I'm volunteering my time to trace the circuit and my phone works perfectly, there is nothing for me to gain out of this, so I'm not the one to be asking for money.
If you can't afford it yourself, might be a community thing, but hold off for a while, there is someone else I've been communicating with privately who may be sending a bricked board, if it works out, then I won't need yours.
Ill volunteer a bricked board
crackertc said:
So I had to get a new one by claiming the insurance ($130 deductible.....) there was no win for me here...... the only thing was that I was able to keep the damaged phone.
I called HTC to try and figure out how much it would be to fix it. The lady that answered the phone said the symptoms were like those of a bad motherboard, and she said it'd cost me around $475 to fix it, wait, what??.....
So, know, idk what to do with this crap. I might try to repair it.
Thanks anyways guys!
Click to expand...
Click to collapse
Find a broken G1 on eBay or CG and try repairing it yourself. Might run you under $100 to do this and it's probably a great learning experience...not to mention you could end up with another working G1.
uansari1 said:
Find a broken G1 on eBay or CG and try repairing it yourself. Might run you under $100 to do this and it's probably a great learning experience...not to mention you could end up with another working G1.
Click to expand...
Click to collapse
Thanks, and yeah I was already looking into one, found one locally with a broken screen this guy might be giving it to me for like 30 bucks so that'd be great. I have the tools and everything, Ive fixed phones, including iPhones, and also HW unlock on iPhones when there was that moment were SW unlock was not possible and I did like 2 HW unlocks... ok too much talk
Thanks anyways to every one, If I can't fix this I'd definately consider sending the MB to lbcoder
My ebay board just arrive! i hope to fix my phone tomorrow.
Shoulda just swap the stickers and got the warranty replacement.
Hi guys,
So finally, the power button issue has got too bad and my N1 is going back for repair with HTC UK. The courier is picking it up tomorrow AM. Anyone know how long I'll have to wait before I get it back?
I'll be playing with my wifes N1 while its away, but its just not the same.
Thanks,
Scarygore.
Hi,
Mine was confirmed received by HTC UK on Wednesday 25th last week. Its still with them, and all the online repair status says is:
"We have completed our diagnostic tests and have a quotation ready for your review."
And then when clicking on this:
"There are no active quotations for this ticket. If you have any questions please contact the customer support."
I phoned customer support on Friday but they were not able to tell me anything at all...
I'm hoping for an update tomorrow.
The repair is for the powerbutton also.
When I sent mine in, it was collected on a Monday and back in my hand on the Friday. Can't fault them.
Was it yours or a replacemet though, cause thats different
It was my phone, repaired.
Thanks for your replies.
The UPS guy picked it up an hour ago.
I going to miss it!
Scarygore,
Any news on your repair? HTC still has mine :-/
Cheers
No news so far, the online tracker says they have recived it but thats all. Anyone know how to get Froyo to run on a Samsung Tocco?
The waiting sucks.
Bakachu did you get yours back, did you have to pay? I got exactly the same message on mine, dont know if I want to phone as have unlocked bootloader. They should repair FOC though as a hardware fault. If not I will complain to my CC company and get them to refund me the phone. This is my second repair as had a dust issue early on.
bakachu said:
"We have completed our diagnostic tests and have a quotation ready for your review."
"There are no active quotations for this ticket. If you have any questions please contact the customer support."
Click to expand...
Click to collapse
I have just got off the phone with HTC UK.
They tell me that they put “quotation” on the tracker until they investigate why the fault has occurred. I should phone back in a few days after the engineer has investigated.
So fairly confident this should be repaired under warranty as the phone looks brand new.
Mines still going under repair.
Numerous calls to HTC end up with a 'repairs take 14 working days' standard line.
However, the status on the web page has changed from 'quotation ready' to 'we are repairing your phone'
Mine was unlocked too, even with a couple of scratches, but there's no way I would accept responsibility for this design flaw. From what I understand, HTC is quite good at fixing obvious hardware issues under warranty on unlocked phones. Even this showed up in a blog a couple of days ago:
http://www.androidguys.com/2010/09/08/manage-nexus-broken-power-button/
All this waiting is making me eye up the G2 some more.... mmmm!
Acording to UPS mine arrived at 10am Wednesday. The status changed a week ago on HTC's site to 'we have recived your phone at HTC service centre'. Two days after it actually got there. Since then, nothing.
I would have thought that as it's a known issue they could just send out a refurb. I know in the US they will do that.
I'm not impressed with the service so far, it wasn't cheap in the first place and I'm left using a two year old Samsung piece of (insert explitive here).
It's not even rooted, totaly stock with a factory reset before i parcelled it up.
Well I phoned up to chase.
They have had the phone at their site for 4 working days, and I am told to expect to have it in a further 8 working days. Will mean 3 weeks without my exspensive phone.
They also stated that my phone was listed as out of warranty but asked me if that was the case, I told them definitely not. They said the engineer will begin work once he has proof of purchase, I asked what I am required to do they said just wait till I get it back.
They also told me their computer systems are currently not working properly so the online tracking may be wrong. So its just a long wait until I get the phone back.
I have my phone back in my hands now!
It's been rewiped and bootloader has been relocked.
bakachu,
Glad to hear you've got it back. If mine takes as long as yours I'll recive it in about a week.
Did they have to replace the screen? I heard of on instance were they did change the screen when it was sent in for the power button fault.
If mine comes back with an S-LCD screen I'll go mental.
Screen + everything else exactly the same Even still has my screen protector in perfect condition on it!
Scarygore said:
bakachu,
Glad to hear you've got it back. If mine takes as long as yours I'll recive it in about a week.
Did they have to replace the screen? I heard of on instance were they did change the screen when it was sent in for the power button fault.
If mine comes back with an S-LCD screen I'll go mental.
Click to expand...
Click to collapse
How can you check?
Mine was collected last Tuesday for a cracked screen repair.
Was delivered to them by UPS on Wednesday and all the online tracker says is received.
I've tried calling a few times and they've said that there is a bit of a back log of repairs at the moment.
t0ph0id said:
How can you check?
Mine was collected last Tuesday for a cracked screen repair.
Was delivered to them by UPS on Wednesday and all the online tracker says is received.
I've tried calling a few times and they've said that there is a bit of a back log of repairs at the moment.
Click to expand...
Click to collapse
I believe it's obvious if you turn it on in the dark next to a standard screen. A lot of light leaks around the sides.
I'll just compare it to my wife's when I get it back.
Hope the repair times speed up for you.
Scarygore said:
I believe it's obvious if you turn it on in the dark next to a standard screen. A lot of light leaks around the sides.
I'll just compare it to my wife's when I get it back.
Hope the repair times speed up for you.
Click to expand...
Click to collapse
So when I get my quote for the repair should I enquire if it will be S-LCD?
My other option if it is is to get it back, send it to my mobile phone insurer and get it repaired/replace/cash through them.
t0ph0id said:
So when I get my quote for the repair should I enquire if it will be S-LCD?
My other option if it is is to get it back, send it to my mobile phone insurer and get it repaired/replace/cash through them.
Click to expand...
Click to collapse
Maybe you should try Youtube for comparison video's and see how much it would bother you.
A user named 'Rusty!' posted a link to one somewhere on here. I can't look for it at the moment, I'm still at work and Youtube is barred.
phone stuck in demo mode...I got mine from ebay. there is no way of connecting the device to the pc I have pc cable connected and windows mobile device center installed and zune installed. zune detects the device but windows mobile center does not. In order to install a rom you need usb connectivity. I can't get it at all with this device. Am I stuck with a knockoff demo? the guy wont even respond on ebay. he seems legit. I got it within the next day like he said. guess i'll just send this back and wait till monday and get a real one. or if anyone on here can help that would be great.
I put in my sim card. I can send and receive text messages and call people. i can log into my own hotmail account and get email. I can't log into facebook or marketplace or any of the other programs.
okay I figured it out myself. this is what you do. you have to turn the phone on pressing power button and hold down volume button and let it go into the red blue green white screen that shows the radio info and everything wait till usb comes up at the bottom and then install this.
http://forum.xda-developers.com/showthread.php?t=810346
I am no longer in demo mode.
OMGsame thing happened to me from Craigslist, can u go step by step on how u installed it.. Thanks so much.
By the way did ur screen turn on every other minute showing the demo screen.
Dude you will be my hero if you can make it work for me.
when you install it will turn off at 11% don't panic it will come back on and finish installing.
i explained how to already.
Ok I get into the blue green screen and it says USB, then what?. Does the download have the program to install from.sorry I'm at work using my phone lol
download the signed rom. double click it. and go through the steps. do this from your pc
Ohh okay. Sorry lol. I'm excited BC I was so pissed that it was in demo mode..
was ur screen turning on and saying touch to see this phone or whatever before? And is it now after the rom
So what you guys have are store demos that someone sold you underhandedly and are most likely stolen? Why wouldn't you wait literally one day and get an actually HD7 from a store with a return policy and a warranty?
I got mine from a legit seller on ebay. not stolen. He sells only phones. he told me today that he is selling them regardless of the nov 8th release date.
If your right than there was just a mix up at htc and the wrong rom was loaded. In that case your seller should express ship a replacement and we can expect a lot more people to have your problem.
But what it sounds like to me is your seller has a store somewhere and htc gave him a couple demo units to display that he put on ebay early to make a few extra bucks. Not your fault, but I would be worried in that case that my phone doesn't have a warranty. No way htc honors any warranty issues with a demo IMEI and your seller isn't going to be any help either.
Im just happy I got a phone that works. All I had to do was replace the rom. I will most likely be replacing this phone in a year or two when a better version comes out. not that big of a deal. my friends are jealous. they have iphone4.
samsung focus
Ok i have the same problem, I bought a focus on craigslist and have the same issue, stuck in demo mode, the only problem i have is there is no rom or clue how to install it. Any help from you guys would be great.
Blueightytwo said:
Im just happy I got a phone that works. All I had to do was replace the rom. I will most likely be replacing this phone in a year or two when a better version comes out. not that big of a deal. my friends are jealous. they have iphone4.
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Click to collapse
dude, you are not getting it. What the other poster is trying to tell you is that most likely you will not be able to use any warranty on the phone, so if the phone breaks, you are out of a phone. Hopefully you can add insurance to it, but if the imei is flagged, then probably not.
Good luck.
This one worked well for me ! Thanks for posting.
nrfitchett4 said:
dude, you are not getting it. What the other poster is trying to tell you is that most likely you will not be able to use any warranty on the phone, so if the phone breaks, you are out of a phone. Hopefully you can add insurance to it, but if the imei is flagged, then probably not.
Good luck.
Click to expand...
Click to collapse
Actually, the DEMO mode is for stores to display. I think we all know that. I heard some TMobile stores actually sold these devices after they ran out of stock. In addition, I have heard that several stores, or more, have had their demo versions stolen. Any of these would generate the situation you are in.
If you purchased one of these devices from a store...take it back. They should exchange it. If you did it over ebay or craigslist....you get what you pay for .....including the warrenty.
Demo mode? It was stolen lol
Hi everybody,
Can you please plz plz showed me how to do it on HTC Surround ? I got that same sh*t .... plase help ...
To Mod: please don't remove, I can't find one in HTC Surround forum... (thanks...)
Thanks u all,