Why do I get such horrid service? - Captivate Q&A, Help & Troubleshooting

So obviously im on att and their service seriously sucks ****. Im sorry fir the language, but really, I ha e two friends that are on verizon and making data rain all day long. It takes them 30 seconds to download an app while it takes me about 30 minutes. In on serendipity and even have a jk4 modem. Please explain why im getting such sucky service for pretty much a premium price and limitations?
Sent from my SAMSUNG-SGH-I897 using XDA App

Ya... I checked my down and its 40kbps and 1300 kbps up. With a ping of 1151ms and for some reason, im connected to a server in new jersey while im in illinois? Please help
Sent from my SAMSUNG-SGH-I897 using XDA App

goob1284 said:
Ya... I checked my down and its 40kbps and 1300 kbps up. With a ping of 1151ms and for some reason, im connected to a server in new jersey while im in illinois? Please help
Sent from my SAMSUNG-SGH-I897 using XDA App
Click to expand...
Click to collapse
Read the modem thread. Try different modems.

Is there anyway I can switch to a server that's in chicago or something?
Sent from my SAMSUNG-SGH-I897 using XDA App

what server are you talking about? for the speed test app? theres an option on the 2nd tab to switch it to something else.

Bender33 said:
what server are you talking about? for the speed test app? theres an option on the 2nd tab to switch it to something else.
Click to expand...
Click to collapse
Ya i found tharmt... but didn't really do anything. I tried switching to the armani modem and ill see how that goes. Hit around 1000kbps but that's it. My upload is around 1300 kbps. Idk why my upload is still larger than my download
Sent from my SAMSUNG-SGH-I897 using XDA App

Yeah, change your modem around a bit... And also check your APN list.

venomio said:
Yeah, change your modem around a bit... And also check your APN list.
Click to expand...
Click to collapse
That's exactly what I did. The apn is just fine I double check that. Who knows.
Sent from my SAMSUNG-SGH-I897 using XDA App

goob1284 said:
Ya i found tharmt... but didn't really do anything. I tried switching to the armani modem and ill see how that goes. Hit around 1000kbps but that's it. My upload is around 1300 kbps. Idk why my upload is still larger than my download
Sent from my SAMSUNG-SGH-I897 using XDA App
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Click to collapse
I see upload speeds higher than dl all the time...too many iphones sucking the bandwidth I presume.

newter55 said:
I see upload speeds higher than dl all the time...too many iphones sucking the bandwidth I presume.
Click to expand...
Click to collapse
Ahhhh f*** those b****es! I hate apple, that company could go rot in he'll. Sorry but I seriously dislike apple.
Sent from my SAMSUNG-SGH-I897 using XDA App

Do you have wcdma 1900 band disabled?

whiteguypl said:
Do you have wcdma 1900 band disabled?
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Click to collapse
How would I do that?
Sent from my SAMSUNG-SGH-I897 using XDA App

Not sure if you did this but when you switch your modem you have to change the WCDMA from 1900 to 850. All I9000 modems default to WCDMA 1900.
Taken from Devz3r0 Q4 and Q1 2011 Modems thread
Steps to do this
1.) Dial *#2263#
2.) From the "BAND SELECTION" Menu select "[2] WCDMA BAND"
3.) From the "WCDMA BAND" menu select "[5] WCDMA 850 (FDD V)"
4.) Exit out of menu and check to make sure your band is now WCDMA 850 using code *#0011#
Give that a try and see if it affects your connection at all. ATT only supports WDCMA 850. I had the problem with my phone having 50% time without signal and that fixed it.
Good luck

Groundhack said:
Not sure if you did this but when you switch your modem you have to change the WCDMA from 1900 to 850. All I9000 modems default to WCDMA 1900.
Taken from Devz3r0 Q4 and Q1 2011 Modems thread
Steps to do this
1.) Dial *#2263#
2.) From the "BAND SELECTION" Menu select "[2] WCDMA BAND"
3.) From the "WCDMA BAND" menu select "[5] WCDMA 850 (FDD V)"
4.) Exit out of menu and check to make sure your band is now WCDMA 850 using code *#0011#
Give that a try and see if it affects your connection at all. ATT only supports WDCMA 850. I had the problem with my phone having 50% time without signal and that fixed it.
Good luck
Click to expand...
Click to collapse
Ehhhhh... still at 400kbps. I think that guy above was right, prolly all the ****ty Ass iphones
Sent from my SAMSUNG-SGH-I897 using XDA App

Try going to stock froyo and see if that helps?
CM7

That's weird - I'm on AT&T and I switched it to use the 850 band exclusively and suddenly got no service. This is in Grand Rapids, MI. When I check the GSM status it says its hooked into 1900 band WCDMA. So is something weird with my phone then?

Hey goob, check this out: http://www.wireless.att.com/coverageviewer/
If you're in a really coverage area marked as "best" (which is a joke at best sometimes) go back to straight stock froyo for a bit and see if your data speeds increase. If not, call up AT&T and start *****ing at them and tell them about your location and what it says on the coverage map. I'm sure that as long as your a customer in good standing, they'll do something about it. They always do for me.

miztaken1312 said:
Hey goob, check this out: http://www.wireless.att.com/coverageviewer/
If you're in a really coverage area marked as "best" (which is a joke at best sometimes) go back to straight stock froyo for a bit and see if your data speeds increase. If not, call up AT&T and start *****ing at them and tell them about your location and what it says on the coverage map. I'm sure that as long as your a customer in good standing, they'll do something about it. They always do for me.
Click to expand...
Click to collapse
Will do!! Thank you very much sir!!
Sent from my SAMSUNG-SGH-I897 using XDA App

goob1284 said:
Will do!! Thank you very much sir!!
Sent from my SAMSUNG-SGH-I897 using XDA App
Click to expand...
Click to collapse
I mean it might just end up being a credit towards your account or something, but at least they know of the issue.

Related

[Q] When 4g comes out for Captivate will we have to get new phones?

Can we just flash the LTE Modem or will we have to get new phones?
our phones do not have the required hardware to go 4g. i could be wrong but i doubt it. but who cares, by the time at&t actually gets a real 4g, we should all be ready to upgrade.
LTE and HSPA are different. As long as HSPA is pushed then we can go to the max of the phones hardware.
Sent from my SAMSUNG-SGH-I897 using XDA Premium App
Another amazing post. They walk among us.
Was your old EDGE speed phone capable of getting 3G speeds? X-(
Of course ypur going to need a new phone with a 4G sim card.
Sent from my SAMSUNG-SGH-I897 using XDA App
What are the max speeds on HSDPA/HSUPA? And just how much are we going to miss?
Sent from my GT-I9000 using XDA App
Miami if you're not going to be helpful in Q/A then why post?
For 3G/4G you need to talk tech not blanket terms it would be easier to know what exactly you are asking.
HSPA+ LTE are the competeing tech one being a new tech (LTE) and one being an advancement of current tech (HSPA+).
Captivates can do um 7M using HSPA (double check gsm arena or the wiki or the manual for the numbers) so any upgrade to the network the device will top out at the max speed the device can support.
Sent from my SAMSUNG-SGH-I897 using XDA Premium App
Max speeds for HSPA are theoretical. TMO said they would push it up to and over the 50M level while currently upgrades to networks have it at 14-21M though because of the way it works you will not get those speeds real world.
Sent from my SAMSUNG-SGH-I897 using XDA Premium App
groves226 said:
Miami if you're not going to be helpful in Q/A then why post?
Click to expand...
Click to collapse
Just pointing out the obvious.

[Q] How to enable 3G on I9000 for use with T-Mobile in USA???

Does anyone know how to enable 3G I9000 for use with T-Mobile in USA???
You can't. It lack band 1700. You can only use it on Edge (2G)
Sent from my GT-I9000M using Tapatalk
urself25 said:
You can't. It lack band 1700. You can only use it on Edge (2G)
Sent from my GT-I9000M using Tapatalk
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Wrong... it lacks 850.... 1900 works fine though... better hope for that AT&T merger to go thru.... My i9000 does hspda without issue.
Sent from my GT-P7510 using Tapatalk
He asked for T-Mobile Usa which use AWS bands. Look at the op question first before answering something.
Synman said:
Wrong... it lacks 850.... 1900 works fine though... better hope for that AT&T merger to go thru.... My i9000 does hspda without issue.
Sent from my GT-P7510 using Tapatalk
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Click to collapse
Sent from my GT-I9000M using Tapatalk
Could I flash an appropriate modem??
It's hardware, 1700 MHz just isn't there.
Thanks for d help. I guess the only thing left is to hope for d att and tmob merger to go through.
Sent from my GT-I9000 using XDA App
haloimplant said:
It's hardware, 1700 MHz just isn't there.
Click to expand...
Click to collapse
its there
10 characters
HELP ME?
So i just bought this GT-i9000 international GT-I9000GSMH flashed it with CF-Root-XX_OXA_JVU_2.3.6-v4.3-CWM3RFS.zip. Ran servicemode *#*#197328640#*#*, enabled all bands, then installed Mintberry-2.3.17 through CMW, then i tried different modems KC1, JVU, JVP, JVQ, and the new nexus ones, kb3 kf1, NO LUCK with enabling 3G on my T-Mobile USA phone, can anyone help me, am i using the wrong rom? i like mintberry, any help greatly appriciated, ive been searching the forums with no avail, should i just stick with stock rom, maybe a stock+?
bump?
im going to REFLASH with stock JVU(HIEMEDALL), servicemode, then try gamerz rom according to his guide, and try servicemode again, i was hoping i would get more assistance....but xda is a busy forum

Losing connection

Hi, I have the i8190L and i'm on a t-mobile network. I'm not sure if its only me or is it for everyone, but I lose connection to the T-Mobile network ALOT. Like sometimes i drop to 2g Alot! I'm not sure if it's the baseband or not but yeah. Is there any way to fix this?
Which area are you from and does it only happen at that specific spot or everywhere you go?
serophia said:
Which area are you from and does it only happen at that specific spot or everywhere you go?
Click to expand...
Click to collapse
What do you mean which area am i from? It's everywhere I go, but when I tether for hours, it doesn't disconnect or anything at home, but when i go around it disconnects and makes me select the t-mobile network again.
bump ;/ this still happens to me.
The 8190L has a baseband of 850 while the 8180 is 900 tmo uses the 900 Prob that's why
Sent from my GT-I8190 using xda app-developers app

Disable bands (25,26 & 41) Sprint HTC One M8

I am on the latest update and found a way to disable bands for the M8. So far I have seen no improvement but hopefully it can help someone else.
1. Go to dialer and enter ##3282#
2. Enter your MSL password
3. Go to Advanced then LTE and choose enable
4. On the main EPST menu choose LTE
5. From here you can disable certain bands.
Sent from my 831C using XDA Premium 4 mobile app
Are these bands unused on Sprint?
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jkt97401 said:
Are these bands unused on Sprint?
Sent from my 831C using Tapatalk
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Click to collapse
No they are used... And once Sprint turns them on in your area you will be mad they are disabled....
Band 25 - LTE on 1900MHz
Band 26 - LTE on 850MHz
Band 41 - LTE on 2.5GHz
What's weird here is that mine showed band 41 disabled.... Also the band priority menu option errors out with a bad validation...stating you can't change it with only one enabled while I have 2....odd
AKA bands for spark BS
sgt. slaughter said:
No they are used... And once Sprint turns them on in your area you will be mad they are disabled....
Band 25 - LTE on 1900MHz
Band 26 - LTE on 850MHz
Band 41 - LTE on 2.5GHz
What's weird here is that mine showed band 41 disabled.... Also the band priority menu option errors out with a bad validation...stating you can't change it with only one enabled while I have 2....odd
Click to expand...
Click to collapse
That's what I thought! That is odd concerning the band priority....
Sent from my 831C using Tapatalk
I have the latest everything and I don't see those frequencies in LTE. Mine shows LTE record.
I have no options nowhere that shows the bands
Doesn't show LTE menus
Sent from my 831C using XDA Premium 4 mobile app
I have the option on mine.
Does anyone know what the "Itson" menu is for? Hopefully something good!
Sent from my 831C using XDA Free mobile app
MassStash said:
AKA bands for spark BS
Click to expand...
Click to collapse
Nothing BS bout it....
sgt. slaughter said:
Nothing BS bout it....
Click to expand...
Click to collapse
Oh I'm sure, just salty it hasn't spread to my area yet haha
Spark bs
[emoji12]
Yea ima need that spark BS, n that chick in the ad of your Speedtest Screenshot asap.... Lol
Does anyone know how to modify the band priority? Mine doesn't seem to let me edit that.
This is AWESOME..
Band 25 sucks so bad out here, shut it off and rocking on Band 41 solely ... Amazing find, THANK YOU!
This is a good find, I cannot get the option to disable/enable bands. Are you guys using modded EPST file or different versions of the M8 (HK vs stock)?
Sent from my 831C using Tapatalk
follow the instructions in this thread.
You will need to be s-off and on a deodex'd stock ROM, viper and bad boy's both work with the EPST.apk in that thread.
I don't have LTE on main menu. Even using the EPST in the thread above didn't work. I'm on viper and LTE is enabled
fifedogg said:
I don't have LTE on main menu. Even using the EPST in the thread above didn't work. I'm on viper and LTE is enabled
Click to expand...
Click to collapse
try this
Okay, I guess I'll be the dummy to ask.
Why would I want to do this?
mcwups1 said:
Okay, I guess I'll be the dummy to ask.
Why would I want to do this?
Click to expand...
Click to collapse
You wouldn't want to disable them.

[Q] Radio/4GLTE problems T-Mobile

So lately, for awhile now I've been having major issues with my 4G LTE. My speeds on LTE when I check on speedtest would go as far as 1.00 MBps (Not kidding) and im forced to disable 4LTE and leave it to 3G or HSPA+. When I enable H I get speeds up to 10.00 mbps. Now I've done many things to try to fix it, researched and tried flashing the only radios I can find which are on here labeled "[Ref] [Radio] Nexus 6 modem collection" I currently have LMY47M Firmware and radio flashed and still H seems to work better. I'm on stock 5.1 update. I even tried speaking to T-Mobile to have my signal reset and they even got as far to transferring me to a specialist and even had the specialist send a note to the engineers to see if its the towers in my area or something. And that if it was the case that on Saturday I should see my LTE back up and working. Saturday passed and unfortunately still going through this. It's crazy because my brother ,mother and sister in-law have T-Mobile and their 4GLTE are working beautifully. So I was hoping if I can have any helping hands to help me fix this or find a solution, a radio or something for me. Please, I'm dying lol..
Any links, tutorials, personal apn settings, tricks or editing build.prop info will be SUPER MUCH appreciated.
Thanks again.
Sent from my Nexus 6 using XDA Free mobile app
GunToYoMouth123 said:
So lately, for awhile now I've been having major issues with my 4G LTE. My speeds on LTE when I check on speedtest would go as far as 1.00 MBps (Not kidding) and im forced to disable 4LTE and leave it to 3G or HSPA+. When I enable H I get speeds up to 10.00 mbps. Now I've done many things to try to fix it, researched and tried flashing the only radios I can find which are on here labeled "[Ref] [Radio] Nexus 6 modem collection" I currently have LMY47M Firmware and radio flashed and still H seems to work better. I'm on stock 5.1 update. I even tried speaking to T-Mobile to have my signal reset and they even got as far to transferring me to a specialist and even had the specialist send a note to the engineers to see if its the towers in my area or something. And that if it was the case that on Saturday I should see my LTE back up and working. Saturday passed and unfortunately still going through this. It's crazy because my brother ,mother and sister in-law have T-Mobile and their 4GLTE are working beautifully. So I was hoping if I can have any helping hands to help me fix this or find a solution, a radio or something for me. Please, I'm dying lol..
Any links, tutorials, personal apn settings, tricks or editing build.prop info will be SUPER MUCH appreciated.
Thanks again.
Sent from my Nexus 6 using XDA Free mobile app
Click to expand...
Click to collapse
Just a thought, have you tried turning off the enhanced calling feature?
---------- Post added at 09:07 PM ---------- Previous post was at 09:03 PM ----------
Otherwise, maybe @simms22 might have some suggestions.
Evolution_Freak said:
Just a thought, have you tried turning off the enhanced calling feature?
---------- Post added at 09:07 PM ---------- Previous post was at 09:03 PM ----------
Otherwise, maybe @simms22 might have some suggestions.
Click to expand...
Click to collapse
Thank you for the response. But yes, I currently have the enhanced calling feature off. And speeds are still terrible. I've attached my speed test.
Sent from my Nexus 6 using XDA Free mobile app
what apn are you using? is it set up right? im in tmobile as well, i use the fast.t-mobile.com one
GunToYoMouth123 said:
Thank you for the response. But yes, I currently have the enhanced calling feature off. And speeds are still terrible. I've attached my speed test.
Sent from my Nexus 6 using XDA Free mobile app
Click to expand...
Click to collapse
That is indeed a horrible speed test result. Wait a bit and see if the member I mentioned before has some help for you. I'm on Sprint, so my knowledge of T-Mobile is limited.
Evolution_Freak said:
Otherwise, maybe @simms22 might have some suggestions.
Click to expand...
Click to collapse
btw, i just happened to stumble by, the @simms22 doesn't notify me
simms22 said:
what apn are you using? is it set up right? im in tmobile as well, i use the fast.t-mobile.com one
Click to expand...
Click to collapse
Yup, here are my APN settings on the attachments.
Appreciate the response btw!
Sent from my Nexus 6 using XDA Free mobile app
Evolution_Freak said:
That is indeed a horrible speed test result. Wait a bit and see if the member I mentioned before has some help for you. I'm on Sprint, so my knowledge of T-Mobile is limited.
Click to expand...
Click to collapse
Yes, it is. Lol and thanks ,no worries.
Sent from my Nexus 6 using XDA Free mobile app
Curious, what were your brother, sister in-law, etc.. speed test scores? Home for me is in a fringe LTE area and depending on where I am in my house, hspa is almost always faster than LTE. Example: at home hspa+ is 12 down 2-3 up. LTE is 2-3 down 0.5-1 up. Drive half mile down street and LTE is 70 down 15 up....
One thing of note my wife has a new S6 and her radios stay on LTE 24/7 at our house where mine switches constantly from hspa to LTE. Her speed tests at home are 15-20 down 5 up.
Are you in a "fringe" LTE coverage area?
GunToYoMouth123 said:
Yup, here are my APN settings on the attachments.
Appreciate the response btw!
Sent from my Nexus 6 using XDA Free mobile app
Click to expand...
Click to collapse
its right. which radio are you using, 95r or 98r?
jbdan said:
Curious, what were your brother, sister in-law, etc.. speed test scores? Home for me is in a fringe LTE area and depending on where I am in my house, hspa is almost always faster than LTE. Example: at home hspa+ is 12 down 2-3 up. LTE is 2-3 down 0.5-1 up. Drive half mile down street and LTE is 70 down 15 up....
One thing of note my wife has a new S6 and her radios stay on LTE 24/7 at our house where mine switches constantly from hspa to LTE. Her speed tests at home are 15-20 down 5 up.
Are you in a "fringe" LTE coverage area?
Click to expand...
Click to collapse
They would get around 27 to mid 30's down both my brother and sister in-law , my mom gets around 10-15 down. my mom has the note 3, my brother new S6 and sister in-law the iPhone 6.
And to be honest I'm not sure what you mean by "fringe"
Any and every where I go I'm forced to use HSPA lol LTE isn't working right for my phone.
Sent from my Nexus 6 using XDA Free mobile app
simms22 said:
its right. which radio are you using, 95r or 98r?
Click to expand...
Click to collapse
Not sure to be quite honest. But I know just now I tried flashing Baseband_D4.0-9625-02.95.zip that I found on a random thread and still no good service for LTE.
The radio I had flashed or had on all this time now is labeled "LMY47M-Firmware-Radio.zip"
Where do I check the radio info ?
Sent from my Nexus 6 using XDA Free mobile app
GunToYoMouth123 said:
Not sure to be quite honest. But I know just now I tried flashing Baseband_D4.0-9625-02.95.zip that I found on a random thread and still no good service for LTE.
The radio I had flashed or had on all this time now is labeled "LMY47M-Firmware-Radio.zip"
Where do I check the radio info ?
Sent from my Nexus 6 using XDA Free mobile app
Click to expand...
Click to collapse
it would be in the about phone. but you have the 95r radio, same aa me. can you try reflashing the radio then checking lte?
I just came from verizon ..it seems I never worried before. If I had even a smidge of lte the speeds were still pretty solid..T-Mobile..lte is a crap shoot.
Sent from my Nexus 6 using XDA Free mobile app
simms22 said:
it would be in the about phone. but you have the 95r radio, same aa me. can you try reflashing the radio then checking lte?
Click to expand...
Click to collapse
Just reflashed it and still same results. I get around 6.00-7.00 Mbps down on hspa+ and 0.28 down on LTE with enhanced LTE clicked on and off.
Sent from my Nexus 6 using XDA Free mobile app
droidxxxxx said:
I just came from verizon ..it seems I never worried before. If I had even a smidge of lte the speeds were still pretty solid..T-Mobile..lte is a crap shoot.
Sent from my Nexus 6 using XDA Free mobile app
Click to expand...
Click to collapse
The thing is, I don't think its T-Mobile. Speeds were great for me before and its fantastic on my families phones. But its my phone right now that's not getting the speeds. But I've heard Verizon has quite great speeds as well.
Sent from my Nexus 6 using XDA Free mobile app
GunToYoMouth123 said:
Just reflashed it and still same results. I get around 6.00-7.00 Mbps down on hspa+ and 0.28 down on LTE with enhanced LTE clicked on and off.
Sent from my Nexus 6 using XDA Free mobile app
Click to expand...
Click to collapse
dial *#*#4636#*#* then hit phone info, then change your radio to lte/gsm. does it make a difference?
simms22 said:
dial *#*#4636#*#* then hit phone info, then change your radio to lte/gsm. does it make a difference?
Click to expand...
Click to collapse
At first it showed same bad speeds With 4G LTE enabled and enhanced 4GLTE enabled..then it went up high as showed after I waited a bit. About same speeds as HSPA+ is giving me now. Big difference for a moment but not so different from my HSPA+ speeds. But on the next screenshots you'll see it go back down again..
Sent from my Nexus 6 using XDA Free mobile app
It did however , weirdly...boost up my HSPA+ down speeds to 9-10-11 Mbps in my current area where I was hitting 5-6-8 Mbps before. But up stays at 0 weirdly..
Sent from my Nexus 6 using XDA Free mobile app
odd

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