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I have the vodafone branded model so no exchange support out of the box. Can anyone recommend a good app I can install? I'm testing out the touchdown demo and while it seems good, I don't fancy paying $25 for it. Also, although the demo is fully enabled for 5 days, it doesn't seem to work with push as it says not able to find activesync or something like that.
Tried Roadsync and switched to Touchdown. Supports calendar and tasks, has homescreen widget(!), allows sync time settings and more. Great support and updates, check out their google group! It's worth the money if you need exchange support.
For setting up: follow their manual on the homepage and it should work. Most trouble comes from incorrect settings, e.g. you forgot the domain. I did so
You're 100% right about touchdown. Double checked the settings and although the domain was listed, it now it works after I changed my username from 'username' to 'domain\username'
I guess I'll pay the $25 if no other free & reliable application is around
Same happened to me
It clicked when you mentioned it as I had trouble signing into my office webmail once, and IT said I should try that format for the username
Do like me, root the phone and install orig htc rom Stupid that us vodafone users cant get free exchange app etc, like we really was promised
Root? I'm afraid that doesn't tell me much ;-)
Any guides as to how I can do that?
Ok, so I don't know if anyone else is having a problem setting up their HD7 with corporate email (Exchange 2003) but I think I need some help on this one. I have tried some other forums in regards to troublesooting this issue but I still get one error or the other concerning not being able to connect.
Can someone just please tell me what the actual settings on the phone should be?
Username: ??
Password: (obvious)
Domain: ??
Server: ??
Server requires encrypted (SSL) connection (Check or uncheck)
Please I need the actual structure of how these fields should be entered.
Any help would be much appreciated.
What do you mean.. It's pretty straight forward. Did you configure your Exchange server on the Win 6.5 or any other Smart Phone Exchange account?
I personally use the OWA (Outlook Web Access) settings.
For my settings (this is how I log into my OWA)
Username: just my username NOT my entire email (this could be different as per your company's policies).
Password: You should know that
Domain: I have a domain for my work, but I know that it's not always required that you need a domain. I did have to enter a domain at my previous employer.
Server: This is always required. In my case, its the web address that comes after the https:// when I sign into my OWA account.
Hope this helps.
I have tried that and this is the error I get along with troubleshooting tips that I tried.
"There is a problem with the certificate for mail.mydomain.com. Error Code: 80072F06
I was told to try and retrieve the cert from my IIS and I emailed that to my hotmail and then installed the cert. The problem still persists. I also tried getting a third party root cert as well from www.cacert.org. Same issue.
What do you think the problem can be? And I don't think am the only one with this issue.
VizagDude said:
What do you mean.. It's pretty straight forward. Did you configure your Exchange server on the Win 6.5 or any other Smart Phone Exchange account?
I personally use the OWA (Outlook Web Access) settings.
For my settings (this is how I log into my OWA)
Username: just my username NOT my entire email (this could be different as per your company's policies).
Password: You should know that
Domain: I have a domain for my work, but I know that it's not always required that you need a domain. I did have to enter a domain at my previous employer.
Server: This is always required. In my case, its the web address that comes after the https:// when I sign into my OWA account.
Hope this helps.
Click to expand...
Click to collapse
I have configured exchange on Win. MO 6.5 on my HTC Touch HD back then and it was a breeze. All I entered was incoming and outgoing set to mail.mydomain.com and that was it.
Apparently its a different ball game with Windows Phone 7.
gamefrick said:
I have configured exchange on Win. MO 6.5 on my HTC Touch HD back then and it was a breeze. All I entered was incoming and outgoing set to mail.mydomain.com and that was it.
Apparently its a different ball game with Windows Phone 7.
Click to expand...
Click to collapse
I'm not sure if that was an exchange account you configured if you had options for incoming and outgoing mail servers. They are usually configured for POP mail accounts.
Sorry it the info wasn't helpful.
It's not really a different game with WP7. The same settings you would use on an iphone/WM6.5/Android is what you would use on a WP7.
As for the cert issue, if you are able to use exchange with any other smartphone OS, you should be able to with WP7.
My problem with exchange/WP7 is that I have to let it fail upon entering username/pw to get it to prompt for the domain. Then I have to let it fail so I can hit the advanced button to enter the servername (typically mail.servername.com).
I would like to be able to enter all 4 fields from the get go.
mail the .cert to your Live account that you use on your phone and open it on the phone click the .cert and it get downloaded , click it again . (it will install the .cert)
then try to setup your exchange again .
after i mail the cert, do I have to delete the account and reenter it or just try to resync or should it matter?
Honestly, this is really kicking my butt. I actually went on our exchange server, went to iis and got the cert off of the EAS and I rebooted my HD7 but no luck. I am going to try and setup the email again and see what happens.
gamefrick said:
after i mail the cert, do I have to delete the account and reenter it or just try to resync or should it matter?
Click to expand...
Click to collapse
I don't know , but I think it doesn't matter.
Still doesn't work....I am about to start pulling out my hair literally.
If you want a quick and easy solution, buy an actual digitally signed cert from a legit CoA like godaddy and install it on your exchange server. It will help with so many things, and your phone wont ask you for a cert anymore.
But my concern is why we have to go through that because we want to sync a "SMART" phone with corporate email. Really, is it worth buying a cert for that. I mean if Android, BB and Iphone can pull it off without any hassle, why should Microsoft make us go through all that and apparently no one complains much about this which makes it more annoying.
Yes, it is worth buying a cert for it. We're talking 30 bucks or so, and you won't have to rely on your servers self-signed cert. Things like mail.server.com/exchange will work flawlessly on any machine, never asking you to add an exception, etc.
Even if you had NO smartphones, it's a worthy investment, if only to have your mailserver more legit to the interwebs.
So yes, 30 dollars and an hour of your time are most certainly worth it.
"I mean if Android, BB and Iphone can pull it off without any hassle..."
It's a total hassle. You have to get a cert to the phone somehow and install it. Put a real cert on your server and you never ever have to do that crap again.
I am having similar problem. I tried the solution and saved the .cer file to HD7, however Exchange server is still not working with the same error
was anyone able to get this working?
Without having to buy the certificate
jimbonics said:
So yes, 30 dollars and an hour of your time are most certainly worth it.
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Click to collapse
Where the hell do you get exchange cert for 30 bucks? The cheapest i´ve seen was like 200.
OP: you HAVE to import your servers self-issued cert, it won´t work without it, import it, and then do the settings, also make sure that you have activesync enabled on the server´s side.
I have two ActiveSync exchange accounts I need to set up...one sets up fine (no domain) but the other continues to error out. They are the same settings I used on my Droid Charge for the two weeks I had it, the same settings I used on my G2 for the year I had it, and even works in Touchdown on the D3, but not on the standard software on the phone...
Anybody else successfully setup an exchange account with domain?
Code3VW said:
I have two ActiveSync exchange accounts I need to set up...one sets up fine (no domain) but the other continues to error out. They are the same settings I used on my Droid Charge for the two weeks I had it, the same settings I used on my G2 for the year I had it, and even works in Touchdown on the D3, but not on the standard software on the phone...
Anybody else successfully setup an exchange account with domain?
Click to expand...
Click to collapse
I set mine up with domain, as I did a thousand times on Tbolt. Piece of cake. Immediately go into manual of course and go from there. I have not set up two accounts however.
Are you using a self signed SSL certificate? I'm waiting back for official word from Motorola, but I think the Droid 3 doesn't support it, which makes no sense since every other droid has (and Android in general).
I fear for what Blur is going to do to this phone.
lol, the blur on this phone is better than any android skin or aosp... by far.... and i'm coming from a DX and hate blur.
I've had a droid since day one, I can't wait to get asop or cyanogen running on this. I love the hardware and speed of the phone, but after running cyanogen the last 1+ years, its hard to live with the stock moto blur
I agree, cant wait to get CM on this. The bloatware sucks, and although the phone is fast I know it would be a lot faster on CM....
for now though, I'm actually not annoyed with blur (yet)
neonerz said:
Are you using a self signed SSL certificate? I'm waiting back for official word from Motorola, but I think the Droid 3 doesn't support it, which makes no sense since every other droid has (and Android in general).
I fear for what Blur is going to do to this phone.
Click to expand...
Click to collapse
I'm not sure, I just know that SSL is needed for the account settings to work, and that my account works fine in Touchdown, but when I set it up in the stock "email" app, it errors out. And yes, I'm connecting manually and inputting the correct server address...
Code3VW said:
I'm not sure, I just know that SSL is needed for the account settings to work, and that my account works fine in Touchdown, but when I set it up in the stock "email" app, it errors out. And yes, I'm connecting manually and inputting the correct server address...
Click to expand...
Click to collapse
Im getting the same issue, trying to load up my regular email account.
I manually put all the right values in, as I have in the desktop email program, thunderbird, to no avail.
Anyone got a clue what is wrong?
I was able to sync my work exchange account no problem, went pretty easy.
What are you guys trying to connect to?
Exchange Server ? Do you know what version?
lordgodgeneral said:
I was able to sync my work exchange account no problem, went pretty easy.
What are you guys trying to connect to?
Exchange Server ? Do you know what version?
Click to expand...
Click to collapse
Just my regular ISP's email account.
UPDATE: Went to my ISP's site for instructions. Seems on the android, Mediacom wants secure authentication to retrieve emails.
Thunderbird doesn't require that to log in, for some reason.
Touchdown, which works with this account on the D3 btw, says this:
Connection Mode: ActiveSync ONLY
"Uses SSL" and "Fetch and trust certificate (not recommended)" are both checked.
When I go to Refresh ActiveSync Settings in Touchdown it says:
Versions:Microsoft-IIS/7.0,1.0,2.0,2.1,2.5,12.0,12.1
Policies:SET
Again, this email account has been properly setup on:
Droid Charge running 2.2
T-Mobile G2 running CM7 and CM6
T-Mobile MyTouch Slide running CM7
Yet, when I put in the settings into EMAIL on the Droid 3 it comes back with "Error: Count not connect to server."
Ive noticed one thing with exchange emails the last couple days and wanted to see if others were having it.
Has anyone had emails cut off, like its only loading some of the message. I get daily email updates on some xda threads, and it seems if they are very long it cuts it off and you can't read the whole message. Didn't have this problem on my old droid so must be something in motorolas new setup.
lordgodgeneral said:
Ive noticed one thing with exchange emails the last couple days and wanted to see if others were having it.
Has anyone had emails cut off, like its only loading some of the message. I get daily email updates on some xda threads, and it seems if they are very long it cuts it off and you can't read the whole message. Didn't have this problem on my old droid so must be something in motorolas new setup.
Click to expand...
Click to collapse
I've seen it, but I'm not seeing it right now when I check my email. Perhaps I changed a setting but I do remember having to select something to see the rest of the email.
Should i contact motorola?? Why should i have to pay $20 for touchdown because they put a defective email client on the phone?
Code3VW said:
Should i contact motorola?? Why should i have to pay $20 for touchdown because they put a defective email client on the phone?
Click to expand...
Click to collapse
Motorola's software isn't defective and works as intended. The corporate sync doesn't trust self signed certificates. But there are ways to work around this and later set the account to not verify it's certificates. First you need to either setup the account while on wifi on the same network or setup activesync to answer http requests. Meaning allow insecure connections. Once you do this you can setup the account insecurely, then goto settings -> accounts -> the email account in question and deselect the verify certificates option. Yes I agree that motorola is a pain for doing this, but the device is actually more secure disallowing self signed certificates.
I have to use K-9 Mail for my corporate, since Motorola doesn't support self-signed certificates.
spruleme said:
Motorola's software isn't defective and works as intended. The corporate sync doesn't trust self signed certificates. But there are ways to work around this and later set the account to not verify it's certificates. First you need to either setup the account while on wifi on the same network or setup activesync to answer http requests. Meaning allow insecure connections. Once you do this you can setup the account insecurely, then goto settings -> accounts -> the email account in question and deselect the verify certificates option. Yes I agree that motorola is a pain for doing this, but the device is actually more secure disallowing self signed certificates.
Click to expand...
Click to collapse
I cannot setup the account while on the same wifi network, as there is no wifi allowed on that network. How do I "setup activesync to answer http requests?" Thanks for the above info and your help in the future with this.
If its any conciliation I cannot get my work mail to sync regardless of allowing or disallowing the self signed certificate. I will have to try it over WiFi to see if that helps, and I wasn't trying to use exchange either.
I do however consider the mail client defective as I did not have this issue on previous Moto Android 2.2 devices.
I'm looking for help. When I connect to my company's exchange server, it forces down policies that turn off data when roaming, and requires a 6 digit pin to be entered in at least once every 15 minutes. My phone is rooted, running DarkDroid, deodexed and debloated. I'm trying to find a way to remove that PIN requirement. As to sync to exchange without allowing the sync to be a phone administrator. Can anyone help me with that?
Sounds like an inherited setting that your company has synced to it when you synced your company account to it. My dad's droid x acts similarly, and so does my D3 with my school email. Allowing the phone to sync with a corporate account allows for them to do things like that (like in my case it would be remote wiping, not a forcing of certain data services).
Yes, but with a rooted phone, I should be able to maintain the email without using their policies. That's my goal. And remote wipe is indeed in effect. Its very upsetting.
ChristianPreachr said:
Yes, but with a rooted phone, I should be able to maintain the email without using their policies. That's my goal. And remote wipe is indeed in effect. Its very upsetting.
Click to expand...
Click to collapse
I'm actually an e-mail administrator for my company and am interested in this thread, as this would be a huge violation of security policies and would create a HUGE risk, which would require us to re-evaluate our mobile device policy.
A potential work-around for your issue might be to use TouchDown, I think there is a way to only prompt you for the passwords only when you open up work related emails.
I only hope your not from my company. Tho I'm certain there's a way to spoof the exchange server. It only needs to think that I have the policies. It doesn't check as the policies can't be removed while the account is active. Ill update this when I figure it out....and I will figure it out.
Sent from my DROID3 using XDA App
There is an app in the Market called "Enhanced Email" that I have been using since the OG droid came out. It allows you to sync an exchange account and bypass exchange security policies. It is a paid app, but worth it for what it does. You set up the account using the web access url and it works beautifully.
Sent from my XT862 using XDA App
Bottom line is if you don't want to have a pin, etc, don't sync email to exchange. Either abide by the rules or don't use the service.
Try an imap connection instead?
Or get your company to use Good. We do.
Sent from my DROID3 using xda premium
jediman said:
Bottom line is if you don't want to have a pin, etc, don't sync email to exchange. Either abide by the rules or don't use the service.
Try an imap connection instead?
Or get your company to use Good. We do.
Sent from my DROID3 using xda premium
Click to expand...
Click to collapse
Abide by the rules or don't use it, then you suggest another method of connection? Irony much?
That said, rules don't bother me. The fact that they can remote wipe my device based off a pin bothers me. Limiting my control over my device bothers me. You're right, I don't have to use it. But I want my cake and eat it too. And by all means, I'll have my cake!
FOUND!
There's an email apk that completely removes the security from the app. Can't enforce that which does not exist. I doubt there's a way "rectify" this without creating your own email app that you would push to a device.
http://www.droidforums.net/forum/droid-hacks/141253-email-apk-without-exchange-security.html
Has anyone else had an issue when trying to add an imap account on lollipop? I'm unable to add my two imap accounts to either of my nexus 6 or 9. I fails with handshake failed...basically can't connect. Worked fine on my Moto X 2014 and Droid Turbo.
Which app. Gmail?
I've tried several but mostly Gmail and Aqua Mail. Both fail with same error. I've read elsewhere that some people have issues with Exchange mail. Not sure if the Nexus/lollipop is blocking ports or whatever. Seems like it.
Exchange on Office 365 and Server 2010 works for me.
Also IMAP.
f1ip said:
Exchange on Office 365 and Server 2010 works for me.
Also IMAP.
Click to expand...
Click to collapse
For imap are you using SSL/TLS ( accept all certificates) port 993? It fails instantly with this but works on KitKat. If I try the other protocols it at least take some time verifying before failing, but failing is expected with those settings.
soundneedle said:
For imap are you using SSL/TLS ( accept all certificates) port 993? It fails instantly with this but works on KitKat. If I try the other protocols it at least take some time verifying before failing, but failing is expected with those settings.
Click to expand...
Click to collapse
I'm just using SSL/TLS, port 443 for both my exchange server and Office365, and it works with no issues. Of course, your server may be setup differently, so this may not help. Does your server have a self-signed certificate? Maybe the issue isn't with IMAP, but trust issues with the Certificate Authority? (Neither of the certificates I'm dealing with are self-signed.)
I'm not sure how my work configs their servers but this exact setup works on my moto x and turbo. The speed at which it fails making a connection makes it seem like something on the phone is blocking the attempt. I'll try some other apps from the Play store and see if I have any better luck.
Update:
Just tried using cloud magic from the Play Store. It works but I don't trust this app with my credentials. I suspect it connects to the servers in a different way than native email apps on the Nexus. It also uses ssl and 993. For now I have no other choice but to use it.