I have two ActiveSync exchange accounts I need to set up...one sets up fine (no domain) but the other continues to error out. They are the same settings I used on my Droid Charge for the two weeks I had it, the same settings I used on my G2 for the year I had it, and even works in Touchdown on the D3, but not on the standard software on the phone...
Anybody else successfully setup an exchange account with domain?
Code3VW said:
I have two ActiveSync exchange accounts I need to set up...one sets up fine (no domain) but the other continues to error out. They are the same settings I used on my Droid Charge for the two weeks I had it, the same settings I used on my G2 for the year I had it, and even works in Touchdown on the D3, but not on the standard software on the phone...
Anybody else successfully setup an exchange account with domain?
Click to expand...
Click to collapse
I set mine up with domain, as I did a thousand times on Tbolt. Piece of cake. Immediately go into manual of course and go from there. I have not set up two accounts however.
Are you using a self signed SSL certificate? I'm waiting back for official word from Motorola, but I think the Droid 3 doesn't support it, which makes no sense since every other droid has (and Android in general).
I fear for what Blur is going to do to this phone.
lol, the blur on this phone is better than any android skin or aosp... by far.... and i'm coming from a DX and hate blur.
I've had a droid since day one, I can't wait to get asop or cyanogen running on this. I love the hardware and speed of the phone, but after running cyanogen the last 1+ years, its hard to live with the stock moto blur
I agree, cant wait to get CM on this. The bloatware sucks, and although the phone is fast I know it would be a lot faster on CM....
for now though, I'm actually not annoyed with blur (yet)
neonerz said:
Are you using a self signed SSL certificate? I'm waiting back for official word from Motorola, but I think the Droid 3 doesn't support it, which makes no sense since every other droid has (and Android in general).
I fear for what Blur is going to do to this phone.
Click to expand...
Click to collapse
I'm not sure, I just know that SSL is needed for the account settings to work, and that my account works fine in Touchdown, but when I set it up in the stock "email" app, it errors out. And yes, I'm connecting manually and inputting the correct server address...
Code3VW said:
I'm not sure, I just know that SSL is needed for the account settings to work, and that my account works fine in Touchdown, but when I set it up in the stock "email" app, it errors out. And yes, I'm connecting manually and inputting the correct server address...
Click to expand...
Click to collapse
Im getting the same issue, trying to load up my regular email account.
I manually put all the right values in, as I have in the desktop email program, thunderbird, to no avail.
Anyone got a clue what is wrong?
I was able to sync my work exchange account no problem, went pretty easy.
What are you guys trying to connect to?
Exchange Server ? Do you know what version?
lordgodgeneral said:
I was able to sync my work exchange account no problem, went pretty easy.
What are you guys trying to connect to?
Exchange Server ? Do you know what version?
Click to expand...
Click to collapse
Just my regular ISP's email account.
UPDATE: Went to my ISP's site for instructions. Seems on the android, Mediacom wants secure authentication to retrieve emails.
Thunderbird doesn't require that to log in, for some reason.
Touchdown, which works with this account on the D3 btw, says this:
Connection Mode: ActiveSync ONLY
"Uses SSL" and "Fetch and trust certificate (not recommended)" are both checked.
When I go to Refresh ActiveSync Settings in Touchdown it says:
Versions:Microsoft-IIS/7.0,1.0,2.0,2.1,2.5,12.0,12.1
Policies:SET
Again, this email account has been properly setup on:
Droid Charge running 2.2
T-Mobile G2 running CM7 and CM6
T-Mobile MyTouch Slide running CM7
Yet, when I put in the settings into EMAIL on the Droid 3 it comes back with "Error: Count not connect to server."
Ive noticed one thing with exchange emails the last couple days and wanted to see if others were having it.
Has anyone had emails cut off, like its only loading some of the message. I get daily email updates on some xda threads, and it seems if they are very long it cuts it off and you can't read the whole message. Didn't have this problem on my old droid so must be something in motorolas new setup.
lordgodgeneral said:
Ive noticed one thing with exchange emails the last couple days and wanted to see if others were having it.
Has anyone had emails cut off, like its only loading some of the message. I get daily email updates on some xda threads, and it seems if they are very long it cuts it off and you can't read the whole message. Didn't have this problem on my old droid so must be something in motorolas new setup.
Click to expand...
Click to collapse
I've seen it, but I'm not seeing it right now when I check my email. Perhaps I changed a setting but I do remember having to select something to see the rest of the email.
Should i contact motorola?? Why should i have to pay $20 for touchdown because they put a defective email client on the phone?
Code3VW said:
Should i contact motorola?? Why should i have to pay $20 for touchdown because they put a defective email client on the phone?
Click to expand...
Click to collapse
Motorola's software isn't defective and works as intended. The corporate sync doesn't trust self signed certificates. But there are ways to work around this and later set the account to not verify it's certificates. First you need to either setup the account while on wifi on the same network or setup activesync to answer http requests. Meaning allow insecure connections. Once you do this you can setup the account insecurely, then goto settings -> accounts -> the email account in question and deselect the verify certificates option. Yes I agree that motorola is a pain for doing this, but the device is actually more secure disallowing self signed certificates.
I have to use K-9 Mail for my corporate, since Motorola doesn't support self-signed certificates.
spruleme said:
Motorola's software isn't defective and works as intended. The corporate sync doesn't trust self signed certificates. But there are ways to work around this and later set the account to not verify it's certificates. First you need to either setup the account while on wifi on the same network or setup activesync to answer http requests. Meaning allow insecure connections. Once you do this you can setup the account insecurely, then goto settings -> accounts -> the email account in question and deselect the verify certificates option. Yes I agree that motorola is a pain for doing this, but the device is actually more secure disallowing self signed certificates.
Click to expand...
Click to collapse
I cannot setup the account while on the same wifi network, as there is no wifi allowed on that network. How do I "setup activesync to answer http requests?" Thanks for the above info and your help in the future with this.
If its any conciliation I cannot get my work mail to sync regardless of allowing or disallowing the self signed certificate. I will have to try it over WiFi to see if that helps, and I wasn't trying to use exchange either.
I do however consider the mail client defective as I did not have this issue on previous Moto Android 2.2 devices.
Related
I have been having with all the ROM's (and I have tried haykuro, JF, Rogers cyano, ramjet, virtudude etc. with the same error message 'cannot create the account, please try again later.'
Now, Moxier, RoadSync Beta and Touchdown all work just fine with the same inputs (SSL, exchange server name, user, passwd, domain etc.) I am giving the HTC mail app.
I Think the problem is ISA. My company uses ISA security.
All the 3rd party apps (Moxier, TD etc.) all support ISA, but I don't think the HTC mail app supports it.
Reason for this post is two-fold:
-I know there were/are others who are in the same boat, thought I'd at least pass this along
-Question is, the new Mytouch 3G announced clearly mentions Exchange support, so I am wondering how that can be since I have tried all variations/ROM's based on cupcake here already with no avail.
The only thing I haven't tried is the stock cupcake update which i don' think has Exchange? So does the MyTouch have a customized ROM or would ISA probably not work on MyTouch as well?
I am guessing the later?
KG
I think i know what is the issue, the account you are trying to create is Secured, and HTC mail client is not secured, and you will have the same issue with MyTouch 3G ,i tried it myself and i've got the same error (
kgdg said:
... the new Mytouch 3G announced clearly mentions Exchange support...
Click to expand...
Click to collapse
Where do you get this information? http://www.t-mobilemytouch.com/ does not mention Exchange support anywhere.
username issue
Hi,
Have a look at this Thread
There are some issues with the exchange client, it could also be your server setup, check out Brian's comments in the thread.
That might help.
Cheers,
Jon
Make certain you are on Exchange 2007, 03 has way too many issues w/mobile devices, 07 has many designs based around mobile.
About the Exchange thing:
I imagine they're using advertising speak to say that you can get your Exchang email - which is possible over IMAP (depending on your Exchange server settings, obviously).
From what I understand, Google won't allow the "with Google" tag on phones that include ActiveSync.
The MyTouch3G most definitely is "with Google". So it's probably the IMAP thing.
I think it is the ISA issue. I also have the same problem with the stock HTC activesync exchange software. ISA option is the only difference I notice between the stock HTC activesync and the 3rd party apps (touchdown, moxier, etc)
lancealtar said:
Where do you get this information? http://www.t-mobilemytouch.com/ does not mention Exchange support anywhere.
Click to expand...
Click to collapse
Here is where i saw it, under Communication, it says Exchange supported:
http://androidcommunity.com/wp-content/uploads/2009/06/t-mobile_mytouch_3g_fact-sheet_2.JPG
joners said:
Hi,
Have a look at this Thread
There are some issues with the exchange client, it could also be your server setup, check out Brian's comments in the thread.
That might help.
Cheers,
Jon
Click to expand...
Click to collapse
Jon, ya, i have tried everything on there....besides, i don't have a user/pwd issue, it just keeps saying 'Account cannot be created'.
ckrest said:
Make certain you are on Exchange 2007, 03 has way too many issues w/mobile devices, 07 has many designs based around mobile.
Click to expand...
Click to collapse
huh? this is not my decision to make. My company uses 2003, that's that. Dunno if/when they will upgrade to 2007, point was that 2003 works fine with Moxier, TD and Roadsync, that is all the other 3rd party apps work, only the HTC app doesn't work.
exchange contacts sync
Here is my issue with exchange. it sync all my contacts. after about a day, it comes back with 'client server conversion error' only way to fix it is to delete the account and start over. Any ideas on this one?
lancealtar said:
Where do you get this information? http://www.t-mobilemytouch.com/ does not mention Exchange support anywhere.
Click to expand...
Click to collapse
linked directly from this very link you posted:
http://www.informationweek.com/news/internet/google/showArticle.jhtml?articleID=218100660
where i work we use Zimbra which has an "exchange" server. It utterly fails on any HTC exchange support
touchdown works perfectly, iphone exchange works perfectly. Pre exchange works perfectly.
Right now this is the single biggest "fail" with android.
So anybody know if the Exchange s/w that comes with cupcake will do better than HTC's s/w? (i.e. will/does it have ISA access)?
It's too much work to try it out, would have to downgrade down to RC29->RC30->cupcake. And i would lose root?
I guess it would be too much to ask if someone on this board would be:
-running cupcake (stock)
-have an ISA exchange account to test with
*sigh*, this is literally the ONLY thing I hate about Android.
KG
kgdg said:
So anybody know if the Exchange s/w that comes with cupcake will do better than HTC's s/w? (i.e. will/does it have ISA access)?
It's too much work to try it out, would have to downgrade down to RC29->RC30->cupcake. And i would lose root?
I guess it would be too much to ask if someone on this board would be:
-running cupcake (stock)
-have an ISA exchange account to test with
*sigh*, this is literally the ONLY thing I hate about Android.
KG
Click to expand...
Click to collapse
there is zero support for exchange most official builds. the builds that do have it, use HTC's poor implementation.
mongofrye said:
Here is my issue with exchange. it sync all my contacts. after about a day, it comes back with 'client server conversion error' only way to fix it is to delete the account and start over. Any ideas on this one?
Click to expand...
Click to collapse
Here are some of my observations.
-JAC Hero - my HTC exchange works fine. Just can't seem to include original email in replies. I can't cut/paste either. No HTML.
**is this the same in Rogers builds?
-Dudes Rogers - wouldn't create account similar to you issue. Went back to hero.
JAC Hero - I reinstalled, but did not set up email durin begining phone setup. Later when configuring it would connect, show my folders, then fail to create account. I did a logcat and it is trying to delte an account that does not exist.
JAC Hero - reflashed and setup during phone setup and it works fine.
***anybody know the difference for HTC mail between Rogers and Hero??
I'd like to give Rogers a more solid try but need exchange.
-oldsk00lz
mongofrye said:
Here is my issue with exchange. it sync all my contacts. after about a day, it comes back with 'client server conversion error' only way to fix it is to delete the account and start over. Any ideas on this one?
Click to expand...
Click to collapse
I got the same issues that you have with contacts i have tried the ravenge rom, The dudes rom and they i end up with the same error client server conversation error, sometimes i get "error occurred on the computer running the exchange server" and the only way to get rid of it if to delete the account and try again i have 586 contacts... My colleague has a G1 and running any of the above mentioned Rom's he gets no errors he has 150 contacts.
It could be that its toooo many contacts for the sync to handle, i have created a new Exchange account imported my 586 contacts and i will let you know how it goes in a day.
I cant live without exchange!!!! and i don't fancy buying touchdown (even though it works really well)
help solving this issue will be higly appreciated
kgdg said:
So anybody know if the Exchange s/w that comes with cupcake will do better than HTC's s/w? (i.e. will/does it have ISA access)?
It's too much work to try it out, would have to downgrade down to RC29->RC30->cupcake. And i would lose root?
I guess it would be too much to ask if someone on this board would be:
-running cupcake (stock)
-have an ISA exchange account to test with
*sigh*, this is literally the ONLY thing I hate about Android.
KG
Click to expand...
Click to collapse
Then go get a Windows Mobile phone people are trying to help you, no need to be so impatient. Who can you really blame if it is a compatibility issue between Exchange 2003 and the app? HTC or your company for not keeping things up to date?
Also, I wouldn't say this thread belongs in Android development.
kicker1 said:
I got the same issues that you have with contacts i have tried the ravenge rom, The dudes rom and they i end up with the same error client server conversation error, sometimes i get "error occurred on the computer running the exchange server" and the only way to get rid of it if to delete the account and try again i have 586 contacts... My colleague has a G1 and running any of the above mentioned Rom's he gets no errors he has 150 contacts.
It could be that its toooo many contacts for the sync to handle, i have created a new Exchange account imported my 586 contacts and i will let you know how it goes in a day.
I cant live without exchange!!!! and i don't fancy buying touchdown (even though it works really well)
help solving this issue will be higly appreciated
Click to expand...
Click to collapse
NO luck with new exchange account and imported contacts help help help!!
kicker1 said:
NO luck with new exchange account and imported contacts help help help!!
Click to expand...
Click to collapse
I have the same problems... I have 138 contacts. I plan to back them up and strip there content down, like removing comments and contact images and see if that helps.
Sorry if this has been addressed already, but I thought it relevant so I'm posting it here. I've always used just my GMail account with the native app and it's worked fine so I never really bothered with my Hotmail account since it's only POP mail and I feel that having it poll my Inbox every 15mins drains the battery heavily. But I read this morning that they've just started rolling out the new Windows Live Hotmail Wave 4 today, which includes Exchange ActiveSync support for Push email and Account syncing for Calendar and Contacts.
As it's being rolled out in clusters, my account hasn't been upgraded yet. But I decided to try to set up my account to Push anyways and it seems like it's working fine.
If you want to do the same in the Stock Email App, Add a New Account. Then input your Email Address and Password then hit the Manual Setup button and Select Microsoft Exchange ActiveSync and use these settings:
Domain\Username: \username@hotmail.com
Password: password
Server: m.hotmail.com
Use Secure Connection (SSL): Yes
Accept all SSL Certificates: No
hit Next, then make sure the Email Check Frequency is set to Automatic (Push) and then just set your other sync options. (I've only synced mail since my contacts and calendar are synced with GMail).
I'm sure some things will change when my account actually gets the upgrade, but for now, it's basically all I need.
Full Disclosure: I'm on 2.2 and using the stock Email App for this. I don't know how this will impact 2.1 or if you're using K9 or Touchdown, etc. so feel free to post you results.
Just tried your settings with the 2.1 email app and it's no go.
Just tested...
...and it works! Running 2.2 (FRF50).
Even though I rarely use it and that it's mostly used for pretty useless mail it's still nice that it works, finally.
prettyboy85712 said:
Just tried your settings with the 2.1 email app and it's no go.
Click to expand...
Click to collapse
Using stock 2.1 update 1, it works except there's no calendar option(should only available in 2.2), but the server is not very stable, need a few more retry to connect
Must be why it failed then.
2.2 you can add with out having to change any settings.
Do you know the setting to use in any other apps? The stock mail app doesnt allow showing html pictures, so i'd prefer to use k-9 or touchdown...
THANKS!!
theletterj said:
Sorry if this has been addressed already, but I thought it relevant so I'm posting it here. I've always used just my GMail account with the native app and it's worked fine so I never really bothered with my Hotmail account since it's only POP mail and I feel that having it poll my Inbox every 15mins drains the battery heavily. But I read this morning that they've just started rolling out the new Windows Live Hotmail Wave 4 today, which includes Exchange ActiveSync support for Push email and Account syncing for Calendar and Contacts.
As it's being rolled out in clusters, my account hasn't been upgraded yet. But I decided to try to set up my account to Push anyways and it seems like it's working fine.
If you want to do the same in the Stock Email App, Add a New Account. Then input your Email Address and Password then hit the Manual Setup button and Select Microsoft Exchange ActiveSync and use these settings:
Domain\Username: \username(at)hotmail(.dot)com
Password: password
Server: m(.dot)hotmail(.dot)com
Use Secure Connection (SSL): Yes
Accept all SSL Certificates: No
hit Next, then make sure the Email Check Frequency is set to Automatic (Push) and then just set your other sync options. (I've only synced mail since my contacts and calendar are synced with GMail).
I'm sure some things will change when my account actually gets the upgrade, but for now, it's basically all I need.
Full Disclosure: I'm on 2.2 and using the stock Email App for this. I don't know how this will impact 2.1 or if you're using K9 or Touchdown, etc. so feel free to post you results.
Click to expand...
Click to collapse
Worked for me on 2.1 email app. Now, how do I get a widget to show me the unread count?
Finally MS do something useful to their antiquated service!
Tried it, but doesn't work (yet)
Do you get an e-mail when your account is upgraded?
Guess that is cool if it works, but you can only have 1 Exchange Activesync account on any device...that includes iPhone, WinMo etc...
Has this stopped working for anyone? I'm just getting 'unable to connect to server' now.
Same here, getting the "Unable to open connection to server."-message now.
The wierd thing is that yesterday I got the little yellow bar up top in Hotmail telling me to restart the browser to try the new version (which is what actually got me to try this) but nothing really changed, rollback?
Rusty! said:
Has this stopped working for anyone? I'm just getting 'unable to connect to server' now.
Click to expand...
Click to collapse
Can confirm this
techlogik said:
Guess that is cool if it works, but you can only have 1 Exchange Activesync account on any device...that includes iPhone, WinMo etc...
Click to expand...
Click to collapse
Technically true, but two Push accounts can be accomplished on both Android & WinMo(windows live + exchange)
For us with X10's who are stuck with version 1.6 of Android,
What are the settings to get this working in K9? Has anyone successfully got it working with that mail prog?
Thanks!
Still not working here. Go Microsoft
Small update:
My Hotmail account was upgraded to Wave 4 this morning... Hotmail via Exchange? Still no go. It worked for about an hour back on 17th June, and nothing since.
Well it's all working again now
so its real push service?
if yes i need try this
i wa susing SEVEN but lack of html =(
Yes, it's proper push.
Hey all,
just upgraded from a Note2 to the Xperia Z.
I've been trying to setup my Exchange email for over an hour without success,
I've got it setup on the note2 working fine and notifying when mails are coming in. So settings seem right, but it won't budge on the Xperia Z, I know google talked about ending support for Exchange, but surely if it's working on my current phone, why not work on my new phone?
Settings being used.
EMAIL ADDRESS:
*****@gmail.com
-->
DOMAIN\USERNAME:
\*****
*I've tried
\*****@gmail.com
\*****@googlemail.com
\*****@gmail.com\
\*****@googlemail.com\
\*****@gmail.com
\*****@googlemail.com
\*****@gmail.com\
\*****@googlemail.com\
google\*****@gmail.com
google\*****@googlemail.com
google\*****@gmail.com\
google\*****@googlemail.com\
PASSWORD:
*****
SERVER:
m.google.com
*I've tried
google.com
USE SECURE CONNECTION:
Yes
*i've tried
No
ACCEPT ALL SSL CERTS:
NO
*i've tried
Yes
i've tried everything i can think of, while my other phone is quite happily notifying me of emails coming in, i really don't understand what i'm doing wrong here, surely Google aren't stopping my new phone, but allowing my old phone? If so thats a bit rubbish.
Any and all help welcome, thanks
Luke.
Same here. I have switched to android 2 weeks ago from iphone. On iphone i was getting e-mail notifications from google instantly when message was received on google server for few last years. Now it is not so good. I have checked now set up instructions for google sync and it says that it is for Google apps for business, education and government users. It was free for all before. It is free for all old users though but it seems that when you switch phones while using same gmail account, it does not transfer. Notifications on my ipad are still instant.
Why do you use exchange instead of the Gmail app?
Dsteppa said:
Why do you use exchange instead of the Gmail app?
Click to expand...
Click to collapse
One reason especially on my old Samsung was that it displayed emails in a better format, as gmail used to have a stupid limit to the zoom meaning i had to scroll left to right on emails and it was bloody annoying. Also i find Exchange is near instant on arrival, while gmail is anywhere from instant to 5 minutes late.
If this is the scheme of new phones no longer working on exchange i'm pretty pissed off with google.
LBTaylor1984 said:
If this is the scheme of new phones no longer working on exchange i'm pretty pissed off with google.
Click to expand...
Click to collapse
Yes it is. I cannot post links. Google "Google drops Exchange ActiveSync support"
Starting Friday 5/9/2014 I can no longer access my Microsoft Exchange account thru the stock email app. It worked previously up until this day on Malladus 2.0.2. I verified that all of the inputs are correct (login, password, server, etc...). Has anyone else experienced any issues with their MS Exchange account? I can login thru my web browser, but I'd like to get the email app working again. Any help would be appreciated!
drunkenmstr said:
Starting Friday 5/9/2014 I can no longer access my Microsoft Exchange account thru the stock email app. It worked previously up until this day on Malladus 2.0.2. I verified that all of the inputs are correct (login, password, server, etc...). Has anyone else experienced any issues with their MS Exchange account? I can login thru my web browser, but I'd like to get the email app working again. Any help would be appreciated!
Click to expand...
Click to collapse
Did you make any changes on thursday or friday? If not, you might talk to your exchange admin at work. Many companies (mine included) block everything and only "whitelist" certain hardware/OS combinations (I usually have to wait about a day before they whitelist my device/OS after I switch). Maybe they made a change on their end, but at a minimum they might be able to troubleshoot server-side.
arkolbus said:
Did you make any changes on thursday or friday? If not, you might talk to your exchange admin at work. Many companies (mine included) block everything and only "whitelist" certain hardware/OS combinations (I usually have to wait about a day before they whitelist my device/OS after I switch). Maybe they made a change on their end, but at a minimum they might be able to troubleshoot server-side.
Click to expand...
Click to collapse
Thanks for the suggestions... Yes, I had the admin at work look at it as well. He confirmed that there are no blocks on the account. I'm able to login via Outlook software on a PC, and via web browser, but not the email app on my LG G2. He was puzzled. He mentioned that it sounds like a certificate not authenticating or submitting wrong info to the server. Since it appears to be connecting to the server, but reporting wrong login info. Although we both confirmed the login and password are correct. I even had him reset my password and try it again. I did not make any changes to the account Thursday or Friday.
drunkenmstr said:
Thanks for the suggestions... Yes, I had the admin at work look at it as well. He confirmed that there are no blocks on the account. I'm able to login via Outlook software on a PC, and via web browser, but not the email app on my LG G2. He was puzzled. He mentioned that it sounds like a certificate not authenticating or submitting wrong info to the server. Since it appears to be connecting to the server, but reporting wrong login info. Although we both confirmed the login and password are correct. I even had him reset my password and try it again. I did not make any changes to the account Thursday or Friday.
Click to expand...
Click to collapse
Have you tried deleting and recreating the account on the device?
arkolbus said:
Have you tried deleting and recreating the account on the device?
Click to expand...
Click to collapse
Yes, we tried that as well.
Not sure what else it could be. Did you install any new apps last week (esp. anything like an ad-blocker, or anything else that might have changed your hosts file)? Sometimes these kinds of apps can interfere with legit connections (I used to use an ad blocker but it caused problems with my RSS reader).
I've had this lg g4 for about two hours now and i have been unable to get my outlook email account to sync. previously on my lg g3 it was as simple as just logging in and it would sync however now on my lg g4 it wont even allow me to add the email account. starting from a factory reset i go into the email application and select Microsoft exchange. from their i attempt to log into my account. then it tells me its checking auto info then after a couple seconds it says in a pop up. setup incomplete. cannot connect to server. check network connection and info, then try again. ( i have tried doing it on my data network and on my wifi both give the same result) then it brings me to the manual setup ( server address domain etc) ive googled and searched and tried different ports and server addresses to no avail and i am dumbfounded as to how i am supposed to sync my account to my phone. another perplexing thing it seems is that even the outlook app from Microsoft on the play store gives me the same behavior saying it cannot reach the server and using exchange services apk. gives the same behavior (gave me error code: status 110). the other odd thing is that i can make it sync just my outlook mail (using pop?) however not my calendar contacts etc. any ideas?
my g3 never exhibited any of this behavior.
scouter238 said:
I've had this lg g4 for about two hours now and i have been unable to get my outlook email account to sync. previously on my lg g3 it was as simple as just logging in and it would sync however now on my lg g4 it wont even allow me to add the email account. starting from a factory reset i go into the email application and select Microsoft exchange. from their i attempt to log into my account. then it tells me its checking auto info then after a couple seconds it says in a pop up. setup incomplete. cannot connect to server. check network connection and info, then try again. ( i have tried doing it on my data network and on my wifi both give the same result) then it brings me to the manual setup ( server address domain etc) ive googled and searched and tried different ports and server addresses to no avail and i am dumbfounded as to how i am supposed to sync my account to my phone. another perplexing thing it seems is that even the outlook app from Microsoft on the play store gives me the same behavior saying it cannot reach the server and using exchange services apk. gives the same behavior (gave me error code: status 110). the other odd thing is that i can make it sync just my outlook mail (using pop?) however not my calendar contacts etc. any ideas?
my g3 never exhibited any of this behavior.
Click to expand...
Click to collapse
1) Did you try setting up exchange email from settings>accounts&sync and then add account and pick exchange? This is how I did and it is working just fine and I can sync my calendar + email.
2) Did you update built in LG Apps? Settings>About phone>Update center> App Updates and see if there are any updates(there is an exchange app which will also be updated)
Charkatak said:
1) Did you try setting up exchange email from settings>accounts&sync and then add account and pick exchange? This is how I did and it is working just fine and I can sync my calendar + email.
2) Did you update built in LG Apps? Settings>About phone>Update center> App Updates and see if there are any updates(there is an exchange app which will also be updated)
Click to expand...
Click to collapse
i have tried both thoes things. i already updated the app prior to attempting to set up the exchange email. i even went reset my phone and tried to do it without the update to lg apps (email app + exchange)
scouter238 said:
i have tried both thoes things. i already updated the app prior to attempting to set up the exchange email. i even went reset my phone and tried to do it without the update to lg apps (email app + exchange)
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1) Are the APN settings correct and selected under settings>more>mobile networks>access point names?
2) May I assume that you have data connection if not using WiFi? - you did indicate that you tried both, but just wanted to make sure.
3) Also set up exchange server could have some outage and it isn't the phone's issue. Keep trying, because it does work on my phone.
Charkatak said:
1) Are the APN settings correct and selected under settings>more>mobile networks>access point names?
2) May I assume that you have data connection if not using WiFi? - you did indicate that you tried both, but just wanted to make sure.
3) Also set up exchange server could have some outage and it isn't the phone's issue. Keep trying, because it does work on my phone.
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Click to collapse
1. the apm settings are correct and im connected to tmobile lte.
2. ive tried using both the wifi and straight data connection
3 Oh thank god it finally worked apparently it was an outage ( would have been nice to have been told it was) i just got it to connect.
thank you for taking the time to try and help me!
Try to reboot your phone maybe
We have Office 365 at my workplace. When I punch in my email in the Outlook app, I just get: "There was a problem accessing the site. Try to browse to the site again." It was working prior to rooting.
Are you using 2-step authentication? If so you need to use and Create a new app password from your security and password settings under Account Settings on the MS site. This is if you are using the regular email app vs the Outlook.com app from MS.
NM. See you got it working and was outage related. My bad.
Glad the OP was able to get this resolved ... I too use exchange for work and simply wanted to share my preferred exchange email app.
https://play.google.com/store/apps/details?id=com.ninefolders.hd3
It's a bit pricey, but man is it leaps and bounds better than any other app I've used! Great support from the developers too!
/end shameless plug
LOL
G4'ed it!