[Q] Gmail Exchange Setup - Xperia Z Q&A, Help & Troubleshooting

Hey all,
just upgraded from a Note2 to the Xperia Z.
I've been trying to setup my Exchange email for over an hour without success,
I've got it setup on the note2 working fine and notifying when mails are coming in. So settings seem right, but it won't budge on the Xperia Z, I know google talked about ending support for Exchange, but surely if it's working on my current phone, why not work on my new phone?
Settings being used.
EMAIL ADDRESS:
*****@gmail.com
-->
DOMAIN\USERNAME:
\*****
*I've tried
\*****@gmail.com
\*****@googlemail.com
\*****@gmail.com\
\*****@googlemail.com\
\*****@gmail.com
\*****@googlemail.com
\*****@gmail.com\
\*****@googlemail.com\
google\*****@gmail.com
google\*****@googlemail.com
google\*****@gmail.com\
google\*****@googlemail.com\
PASSWORD:
*****
SERVER:
m.google.com
*I've tried
google.com
USE SECURE CONNECTION:
Yes
*i've tried
No
ACCEPT ALL SSL CERTS:
NO
*i've tried
Yes
i've tried everything i can think of, while my other phone is quite happily notifying me of emails coming in, i really don't understand what i'm doing wrong here, surely Google aren't stopping my new phone, but allowing my old phone? If so thats a bit rubbish.
Any and all help welcome, thanks
Luke.

Same here. I have switched to android 2 weeks ago from iphone. On iphone i was getting e-mail notifications from google instantly when message was received on google server for few last years. Now it is not so good. I have checked now set up instructions for google sync and it says that it is for Google apps for business, education and government users. It was free for all before. It is free for all old users though but it seems that when you switch phones while using same gmail account, it does not transfer. Notifications on my ipad are still instant.

Why do you use exchange instead of the Gmail app?

Dsteppa said:
Why do you use exchange instead of the Gmail app?
Click to expand...
Click to collapse
One reason especially on my old Samsung was that it displayed emails in a better format, as gmail used to have a stupid limit to the zoom meaning i had to scroll left to right on emails and it was bloody annoying. Also i find Exchange is near instant on arrival, while gmail is anywhere from instant to 5 minutes late.
If this is the scheme of new phones no longer working on exchange i'm pretty pissed off with google.

LBTaylor1984 said:
If this is the scheme of new phones no longer working on exchange i'm pretty pissed off with google.
Click to expand...
Click to collapse
Yes it is. I cannot post links. Google "Google drops Exchange ActiveSync support"

Related

Check Yahoo email on AT&T tilt.

So I want to check my yahoo email from my AT&T tilt, however according to AT&T there is NO way to do it unless I pay Yahoo $20/year for something. I had it all set up when I first got the Tilt a few days ago and it worked intermitt for a while, but quit last night. After calling tech support they wanted me use xpress mail, but that does not get all the folder info from yahoo.
So, per tech I deleted the accounts, hard reset (I soft reset at the bloatware load) and now I need to install a new email account to check yahoo. After doing so, I get an error that says to check my user name and password...but I know they are correct. I did not get this error before, just got intermit email retrieval.
Is there a chance that when talking to tech they notified yahoo or flipped a switch or something so that there is no way I can do this now.
OR is there a way to check my Yahoo email without using xpress mail...OR by using xpress mail and being able to see all the folders I have in yahoo?
Thanks much...I tried the wiki and the search but did not find any info...although I am sure someone will point me to the solution right away.
outlook on your device should auto detect settings for yahoo, mine works fine and i'm not payin yahoo a cent for access
It does auto detect the pop stuff when I am setting up the email account, however I still get the "check password and user name" error.
i have no problems here...are you sure your putting in the right passworkd username?? lol iot happens to me also
Yahoo used to have a great add on app similar to windows live for hotmail but they put out a new one that blows and didn't allow you to sync your mail with outlook. Thats why I switched to hotmail. Plus i love being able to sync my contacts with my hotmail account.
there's another alternative,one of these threads shows how to direct all mail to a server and just set outlook to that to get everything you need from it
Well...to make me even more mad...I leave the house, go for a drive with the same "bad user name and password" and all of a sudden...BLING...I have mail! So I guess I have the right user name and password. WTF man? I just do not get it...and of course the knuckleheads at AT&T don't get it either. At least I have a non-bloatware phone now...stock ROM though.
Appreciate the help and continued comments.
stock rom shouldnt have to do with it but then again anything is possible these days.i never came across that issue with my old tornado,my 8125,hermes or my kaiser
At this point it still working, but I have little faith that it will continue as such.
Still reloading all my cabs after the reset...forgot I already put that much in this thing...might need to rethink it some. I will flash this sucker sometime soon...still have 20 days to return it if I am not happy.
Thanks again,
Well...that did not last long...it is back at it. Again with the "check your login and password" error. So, could there be a connection issue... ie. do I have to be in 3G to get email? I am on the edge of 3G coverage here.
I just do not get it.
since you get service on and off like that, it may be a different issue. being on 3g or not doesnt affect it, only affect the speed of your transfers.
at this point i dont get it either, maybe it's somethign wrong on Yahoo's end. could be blocking access to their yahoo mail service, making you sign up for their paid service or using thier new app yahoo 2.0 soon to be 3.0
I can't believe someone still uses Yahoo mail when there's Gmail.. It just boggles my mind.
yea i use gmail and comcast mail and have everything forwarded thats important to my gmail.i tend to use yahoo mail only for spam
Gmail has the best hands-down no-argument spam filter.
And charging people for POP3? Are you freaking ****ting me? What is this, 1980? How about charge them $1/email? Fraking ridiculous.
Well, I see you all don't like Yahoo...but that is what I use and I really like it...been using it for years. EVERYONE knows that email address and I I can't risk not having it for now.
But, this morning as I am talking AT&T about this thing...I explain that I have friends that get Yahoo mail...she says "it won't work, there is no way to do it"...then I tell her there is a forum where I posted this question and she says "look sir I do this for a living and I can assure you it will NOT work"...right then I get Yahoo mail on my phone. I tell her, "you might want to think about your line of work a little, or even switch careers and be a coffee jockey somewhere...cuz I JUST GOT YAHOO MAIL ON MY PHONE!!!".
Needless to say she was speechless for like 2 minutes. Then I concluded the call.
For most of today...while not in a 3G area...I got emails. I still don't get it.
I will look into the Gmail thing, however I just can't afford to not have my Yahoo account right now. Years ago I looked at Gmail and it was a joke...this was like 8 years ago or something...so I am sure it is greatly improved.
Thanks again for the help,
I get the same issue listed above, was there ever a fix for this. I've tried everything listed in the thread. I can't drop my Yahoo because I have way to many personal and business contacts linked to this e-mail. I just can't figure out why it is giving me password errors, any advice?
Local399 said:
Well, I see you all don't like Yahoo...but that is what I use and I really like it...been using it for years. EVERYONE knows that email address and I I can't risk not having it for now.
Click to expand...
Click to collapse
Was using yahoo and hotmail for the longest time too so I understand your reluctance to switch, AFAIK you can set most these web mail services to forward mail to another address and also have a "reply to:" feature this will make it easier for you to migrate to a new address if ever you do decide to do so. I migrated to Gmail a few years back because they had free POP forwarding. Now that I don't have a PC at home I use my device for all my email. Currently I have 5 email accounts on my tytn2.
3 Gmail = 1 for personal , 1 for forums i join, 1 for mobile , 1 Live Hotmail = the occasional straggler emails, and 1 Yahoo = the occasional straggler emails.
Oh and I don't use POP anymore all of the above are IMAP [Gmail also has free IMAP forwarding]
Yahoo does not provide POP3 email forwarding unless you pay $20 a year for "MAIL PLUS"
see this
http://help.yahoo.com/l/us/yahoo/mail/yahoomail/manage/manage-69.html
you can get your email here
http://us.m.yahoo.com/
on your browser
I got yahoo mail though the AT&T application XpressMail, it worked all the time and you can schedule it to check your email at an interval, its free i havent been charged whatsoever unless its because i use it through wifi. the great thing is it integrates with mobile outlook, i would advise installing that at least so your yahoo problems are solved
Yahoo Go
I used this one and it worked out well, Yahoo Go 2.0. I can't find the download link as i'm in a rush out the door. But this manages your yahoo mail rather well and has other nice features. When I get the my study spot I'll try to find the link and post it.

Email hangs on "disconnecting"

It's taken me a while but now I am convinced that no matter if I have my Fuze connected to charger or not, every morning is it hung up on email "disconnecting" and I usually have to soft boot. Sometimes I can change applications, sometimes it won't let me, to cause the email program to resume. I have it set to periodically check my email every 2 hours, and it does get some email, but then hangs and doesn't get the rest until I can un-hang it. Anyone know what the problem is? I'm using the original ROM. TIA
Solution?
Did you ever find a solution for this?? I am having the same problem...
Regards,
Joao
No.
The only thing I can do is whenever I want to get email is to either reboot or sometimes I can force is to disconnect, select a different email account and try to log in.
May be,just may be, you have a 'bad' email(s) in your inbox. It affect the sync process.
I once had this problem with my windowslive live account, I cleaned my inbox and I wz able to sync normally.
This is just a probablilty,,,
Xue v.2 said:
May be,just may be, you have a 'bad' email(s) in your inbox. It affect the sync process.
I once had this problem with my windowslive live account, I cleaned my inbox and I wz able to sync normally.
This is just a probablilty,,,
Click to expand...
Click to collapse
Not likely. This has been going on for over 5 months, and I only store mail for 3 days. Sometimes I have to delete the account completely from the Fuze, and start over new. Then it will work for a while. Very frustrating, especially coming from Blackberrys which worked flawlessly for over 5 years.
by the mean 'inbox' i meant about server inbox,,,
well, blackberry sell its email service since 5 years ago, while WinMo OS introduced this pushmail service like,,, a year?
but still, we HTC owner deserve more
HTC: when beauty meets intelligence and power,
Blackberry: email, email, email, email, and prestige,,, LoL
(I'm an iPhone and BB hater LoL LoL, a lot of ppl in my country bought those devices only for its prestige,,,sigh)
Xue v.2 said:
by the mean 'inbox' i meant about server inbox,,,
Click to expand...
Click to collapse
I know you meant server inbox. But, if I make a new, identical account, it works, even though I make no changes to the server, so I do not think it is anything on the server.
Xue v.2 said:
well, blackberry sell its email service since 5 years ago, while WinMo OS introduced this pushmail service like,,, a year?
Click to expand...
Click to collapse
I am not using any "push mail" service. I simply have the HTC poll the different email servers to see if there is any email at a preset periodic time. It usually "hangs" on the same account, even though I have two accounts on the same server. But, I do poll the "problem account" more frequently than the other account, so it may just be the law of probabilities. In any case it is quite frustrating, especially since is seems you and I are the only ones with this problem.
Actually, my problem is a bit different than yours, my phone was never 'give up' on retreiving emails from google and yahoo (which use IMAP4 idle connection). It just has an issue with live account sync.
And the problem was solved (by cleaning my live inbox)
I googled about this winlive issue, and turned out I have lots of comrades LoL

How to push email

I've been pulling my hair out looking around for how exactly to have emails pushed to the G1. I have both K9 Email for Yahoo and the stock Gmail app for Gmail that I'm trying to get it pushed on.
How the hell do I get this working?? I see no options ANYWHERE to do it, but upon Googling it, everyone seems all happy and excited that it -can- push emails. But, NONE OF THESE PLACES EXPLAINS HOW! I don't care if they're glad it can or not, I want to know HOW to do it. Google themselves don't even mention it.
Can somebody please explain how to push emails before I lose my mind and possibly all my hair??
Thanks in advance
what the hell are you talking about?
You automatically get all emails from the account you registered your g1 with pushed to your device if u did not manually disable it in settings. Via thhe mentioned G(oogle)Mail application!
You can also use the suppiled email app that comes pre installed on the phone. Works with all the major emails except those from an exchange server.
That mail isn't exactly pushed, from what I understand pushed emails to be. Pushed is immediately sending a notification once email is received, the one in Google mail and K-9 has timed when it checks the source email.
Not even SMS are really PUSHED to your device. It is how it is. Use it and shut up.
How shall it technical work to push something to your device ? It is impossible .. The intervalls for sms/calls are just much shorter.. thats why mobiles drain so much battery even in standby.. and the intervall for gmail to check new emails is shorter than 1minute .. i dunno how much is it but it's near to instant
Proxin said:
I've been pulling my hair out looking around for how exactly to have emails pushed to the G1. I have both K9 Email for Yahoo and the stock Gmail app for Gmail that I'm trying to get it pushed on.
How the hell do I get this working?? I see no options ANYWHERE to do it, but upon Googling it, everyone seems all happy and excited that it -can- push emails. But, NONE OF THESE PLACES EXPLAINS HOW! I don't care if they're glad it can or not, I want to know HOW to do it. Google themselves don't even mention it.
Can somebody please explain how to push emails before I lose my mind and possibly all my hair??
Thanks in advance
Click to expand...
Click to collapse
You do have an exchange account? POP3/web mail can't be pushed
Not even SMS are really PUSHED to your device. It is how it is. Use it and shut up.
Click to expand...
Click to collapse
yes they are...
Proxin said:
That mail isn't exactly pushed, from what I understand pushed emails to be. Pushed is immediately sending a notification once email is received, the one in Google mail and K-9 has timed when it checks the source email.
Click to expand...
Click to collapse
The GMail client does not "check" the source email, it uses a proprietary version of IMAP IDLE (push) technology. It is indeed pushed to your phone, when "Sync" is enabled. However, K9 and the stock email app do not provide IMAP IDLE support at this time, so there is no way to set that up. K9 has it on the To-Do list. I don't know about you, but the instant my account that is set up with the Gmail client on the phone gets an email - my phone notifies me, sometimes it is faster then a desktop client. And, I assure you that it is not constantly sending out requests checking in for mail on the server, that would be poor coding on Google's part and waste a lot of their resources.
So, to answer your concerns directly.
The GMail client IS what is referred to as "Push" email.
The K9 and stock Email clients are currently not capable of "Push" email.
bassbox said:
Not even SMS are really PUSHED to your device. It is how it is. Use it and shut up.
How shall it technical work to push something to your device ? It is impossible .. The intervalls for sms/calls are just much shorter.. thats why mobiles drain so much battery even in standby.. and the intervall for gmail to check new emails is shorter than 1minute .. i dunno how much is it but it's near to instant
Click to expand...
Click to collapse
How about doing some reading before sticking your foot further into your throat.
IMAP IDLE - how it works.
It is very efficient.
"This means that an active client will always be kept up to date. The IDLE command deals with the situation where the client has no more requests to make. The server responds to the idle command when there is a new message (or messages) which indicates to the client that there are new messages. "
as i said it .. the g1 "pings" the server all the time ..
bassbox said:
as i said it .. the g1 "pings" the server all the time ..
Click to expand...
Click to collapse
You're still looking for a clue, almost getting there
In case of push mail your phone does NOT poll for new mails: The mailserver will notify your phone when new mail is available. Yes your phone sends an idle command, but nothing happens after that: The connection is just left open and when there is new mail the server will send it.
bassbox said:
"This means that an active client will always be kept up to date. The IDLE command deals with the situation where the client has no more requests to make. The server responds to the idle command when there is a new message (or messages) which indicates to the client that there are new messages. "
as i said it .. the g1 "pings" the server all the time ..
Click to expand...
Click to collapse
I think you are grasping the concept, but the semantics are lost on you.
It works like this:
1. Client connects to server, does it's initial check-in, and handles new requests.
2. Client sends IDLE command to server, telling the server that it is still active, but not actively sending requests.
3. Client sits IDLE (no more data is transmitted from client to server unless an action takes place on the CLIENT requiring transmission - ie, an email is sent).
4. Server receives a new message.
5. Server sends a packet to the Client (knowing where it is located based on the open - yet IDLE connection).
6. Client responds to the packet and is subsequently transmitted the message.
See how many times I used the word IDLE - get the picture? As long as you know what IDLE means, you will understand how efficient this is. Here is a quote from that page I posted a link to:
Phone. For older phones there could be an issue of increased battery usage due to holding the connection open. This is unlikely to be a problem on a modern phone.
Another practical problem is that current phone networking technology will lose IP network connectivity from time to time, and this will need to be automatically re-established, and the IMAP connection re-established if this is lost due to a long network failure.
In summary, the overall IMAP IDLE architecture has good performance.
Click to expand...
Click to collapse
Whoo HOO! Another GIRL on the forum! Go ZEE ZEE! And, she's CUTE, too!
Anyway, back to the subject at hand.
Proxin - I believe (although I could be wrong) what is going on is that you don't have the Gmail as your primary mail account - the one that everyone sends email to.
I only lately began to use Gmail. So, I have three email addresses that are set to forward to the Gmail account. The time it takes for these email to be forwarded and received by Gmail is the only lag I experience at all.
If you are using Gmail's "fetcher" feature to fetch email from other accounts... I have seen up to 30 minutes before each "fetch." So, it can take awhile. In which case I suggest that you go to any primary accounts that you have and set them to forward your email to your Google account and see if that decreases the delay.
Touchdown by exchange is the best email push app on g1 currently. But its not free . if u wanna sync contacts u can do that during the trial period
I just got my g1 Monday and all my contacts were on a server and I was discouraged that I could sync google or my g1 contacts with the exchange server. I then tested every app in the marketplace i could find and couldn't get any to sync contacts except Touchdown.
ExchangeIt worked fine after I figured out how to use it. Most of the other apps only work for Microsoft Server 2007 so they weren't compatible.
B-Eazy said:
Touchdown by exchange is the best email push app on g1 currently. But its not free . if u wanna sync contacts u can do that during the trial period
I just got my g1 Monday and all my contacts were on a server and I was discouraged that I could sync google or my g1 contacts with the exchange server. I then tested every app in the marketplace i could find and couldn't get any to sync contacts except Touchdown.
ExchangeIt worked fine after I figured out how to use it. Most of the other apps only work for Microsoft Server 2007 so they weren't compatible.
Click to expand...
Click to collapse
Touchdown rocks, and is worth the money.
Even the Exchange support in the upcoming cupcake is lame, as ig works with a lame email client.

Hotmail Syncing

Sorry if this has been addressed already, but I thought it relevant so I'm posting it here. I've always used just my GMail account with the native app and it's worked fine so I never really bothered with my Hotmail account since it's only POP mail and I feel that having it poll my Inbox every 15mins drains the battery heavily. But I read this morning that they've just started rolling out the new Windows Live Hotmail Wave 4 today, which includes Exchange ActiveSync support for Push email and Account syncing for Calendar and Contacts.
As it's being rolled out in clusters, my account hasn't been upgraded yet. But I decided to try to set up my account to Push anyways and it seems like it's working fine.
If you want to do the same in the Stock Email App, Add a New Account. Then input your Email Address and Password then hit the Manual Setup button and Select Microsoft Exchange ActiveSync and use these settings:
Domain\Username: \username@hotmail.com
Password: password
Server: m.hotmail.com
Use Secure Connection (SSL): Yes
Accept all SSL Certificates: No
hit Next, then make sure the Email Check Frequency is set to Automatic (Push) and then just set your other sync options. (I've only synced mail since my contacts and calendar are synced with GMail).
I'm sure some things will change when my account actually gets the upgrade, but for now, it's basically all I need.
Full Disclosure: I'm on 2.2 and using the stock Email App for this. I don't know how this will impact 2.1 or if you're using K9 or Touchdown, etc. so feel free to post you results.
Just tried your settings with the 2.1 email app and it's no go.
Just tested...
...and it works! Running 2.2 (FRF50).
Even though I rarely use it and that it's mostly used for pretty useless mail it's still nice that it works, finally.
prettyboy85712 said:
Just tried your settings with the 2.1 email app and it's no go.
Click to expand...
Click to collapse
Using stock 2.1 update 1, it works except there's no calendar option(should only available in 2.2), but the server is not very stable, need a few more retry to connect
Must be why it failed then.
2.2 you can add with out having to change any settings.
Do you know the setting to use in any other apps? The stock mail app doesnt allow showing html pictures, so i'd prefer to use k-9 or touchdown...
THANKS!!
theletterj said:
Sorry if this has been addressed already, but I thought it relevant so I'm posting it here. I've always used just my GMail account with the native app and it's worked fine so I never really bothered with my Hotmail account since it's only POP mail and I feel that having it poll my Inbox every 15mins drains the battery heavily. But I read this morning that they've just started rolling out the new Windows Live Hotmail Wave 4 today, which includes Exchange ActiveSync support for Push email and Account syncing for Calendar and Contacts.
As it's being rolled out in clusters, my account hasn't been upgraded yet. But I decided to try to set up my account to Push anyways and it seems like it's working fine.
If you want to do the same in the Stock Email App, Add a New Account. Then input your Email Address and Password then hit the Manual Setup button and Select Microsoft Exchange ActiveSync and use these settings:
Domain\Username: \username(at)hotmail(.dot)com
Password: password
Server: m(.dot)hotmail(.dot)com
Use Secure Connection (SSL): Yes
Accept all SSL Certificates: No
hit Next, then make sure the Email Check Frequency is set to Automatic (Push) and then just set your other sync options. (I've only synced mail since my contacts and calendar are synced with GMail).
I'm sure some things will change when my account actually gets the upgrade, but for now, it's basically all I need.
Full Disclosure: I'm on 2.2 and using the stock Email App for this. I don't know how this will impact 2.1 or if you're using K9 or Touchdown, etc. so feel free to post you results.
Click to expand...
Click to collapse
Worked for me on 2.1 email app. Now, how do I get a widget to show me the unread count?
Finally MS do something useful to their antiquated service!
Tried it, but doesn't work (yet)
Do you get an e-mail when your account is upgraded?
Guess that is cool if it works, but you can only have 1 Exchange Activesync account on any device...that includes iPhone, WinMo etc...
Has this stopped working for anyone? I'm just getting 'unable to connect to server' now.
Same here, getting the "Unable to open connection to server."-message now.
The wierd thing is that yesterday I got the little yellow bar up top in Hotmail telling me to restart the browser to try the new version (which is what actually got me to try this) but nothing really changed, rollback?
Rusty! said:
Has this stopped working for anyone? I'm just getting 'unable to connect to server' now.
Click to expand...
Click to collapse
Can confirm this
techlogik said:
Guess that is cool if it works, but you can only have 1 Exchange Activesync account on any device...that includes iPhone, WinMo etc...
Click to expand...
Click to collapse
Technically true, but two Push accounts can be accomplished on both Android & WinMo(windows live + exchange)
For us with X10's who are stuck with version 1.6 of Android,
What are the settings to get this working in K9? Has anyone successfully got it working with that mail prog?
Thanks!
Still not working here. Go Microsoft
Small update:
My Hotmail account was upgraded to Wave 4 this morning... Hotmail via Exchange? Still no go. It worked for about an hour back on 17th June, and nothing since.
Well it's all working again now
so its real push service?
if yes i need try this
i wa susing SEVEN but lack of html =(
Yes, it's proper push.

[Q] Incredibly frustrated with N3+Gear - help please?

Good afternoon, Everyone - I hope everyone is having a great Saturday so far.
I, on the other hand, am incredibly frustrated and tired of trying to figure this out on my own... Also, I am in the middle of the woods today, and on a mobile device, so I am not as careful as I always am, so if by chance this has already been asked in a different thread, I am very sorry and I apologize...
I have the Note 3 with all latest updates. Not rooted. I also have the Galaxy Gear watch, again all the latest updates. I bought this watch primarily for two uses - to get notifications of my incoming text messages using the stock Samsung messaging app. Check - works great. The other reason, was so that I could get AND read my email messages using the stock Samsung email application. Check - works gr.... uh... not exactly. And HERE is my frustration...
Currently, in my STOCK Samsung Email app, I have the following accounts set up:
3 Gmail Accounts
1 Yahoo Account
1 Exchange work email account
Every time an email comes in on ANY of these accounts, I get an immediate notification on my watch. I can swipe, and read the entire email message. This is ALL I wanted. HOWEVER, even though in the very same stock email app, in the very same combined in-box, if I get a message specifically to my work Exchange email account, the watch ONLY displays that I have a message and to open it on the phone. It will not show ANYTHING in the email. But... the other accounts do with no problem! Why just this account, in the very same email app, with the same appearance and layout as the others??? I need this account more than anything - the others are just for fun and personal family, etc.
I did manage a temporary workaround however, but I am HOPING that you amazing folks here at XDA can give me an idea towards a solution. If I set up a MANUAL account to my work server using IMAP, our work server will allow me to only CHECK the mail, but not send. So I have no choice but to keep the existing Exchange account set up in my Samsung Mail App. However, I set up a SECOND entry in the same mail app, with my email address checking the email from my work server using IMAP and TLS. I just can't send.
Once I did that, I now receive TWO of every email from work. One in my normal inbox without a notification (turned off to avoid all the extra alerts on the phone), and the OTHER entry (IMAP) that I have labeled "Galaxy Gear Work Notifier". Now, the email WILL DISPLAY on my Watch, and I can read the whole email. But, if I pick up my phone to reply to the message, I have to switch inboxes on the mail app to the "real" Exchange one, and reply to the email.
There just has to be an easier way than this!!! I also own the Sony SmartWatch 2, but I personally don't like it as much as the Gear - but the Sony will read everything with all of the second party email notifiers out there.
Regardless that this is an Exchange account, it is coming into the very SAME STOCK SAMSUNG email application - so why do all the other email accounts display their email in full on the watch, but the one Exchange mail that comes in only says "open on phone" - what am I missing? This is driving me crazy, the fact that I can't figure this out....
I would appreciate any and all ideas VERY much - more than you know. Thank you in advance for helping and for the ideas. I appreciate it!
Mike
UPDATE - response from Samsung Engineer...
mcampellone72113 said:
Good afternoon, Everyone - I hope everyone is having a great Saturday so far.
I, on the other hand, am incredibly frustrated and tired of trying to figure this out on my own... Also, I am in the middle of the woods today, and on a mobile device, so I am not as careful as I always am, so if by chance this has already been asked in a different thread, I am very sorry and I apologize...
I have the Note 3 with all latest updates. Not rooted. I also have the Galaxy Gear watch, again all the latest updates. I bought this watch primarily for two uses - to get notifications of my incoming text messages using the stock Samsung messaging app. Check - works great. The other reason, was so that I could get AND read my email messages using the stock Samsung email application. Check - works gr.... uh... not exactly. And HERE is my frustration...
Currently, in my STOCK Samsung Email app, I have the following accounts set up:
3 Gmail Accounts
1 Yahoo Account
1 Exchange work email account
Every time an email comes in on ANY of these accounts, I get an immediate notification on my watch. I can swipe, and read the entire email message. This is ALL I wanted. HOWEVER, even though in the very same stock email app, in the very same combined in-box, if I get a message specifically to my work Exchange email account, the watch ONLY displays that I have a message and to open it on the phone. It will not show ANYTHING in the email. But... the other accounts do with no problem! Why just this account, in the very same email app, with the same appearance and layout as the others??? I need this account more than anything - the others are just for fun and personal family, etc.
I did manage a temporary workaround however, but I am HOPING that you amazing folks here at XDA can give me an idea towards a solution. If I set up a MANUAL account to my work server using IMAP, our work server will allow me to only CHECK the mail, but not send. So I have no choice but to keep the existing Exchange account set up in my Samsung Mail App. However, I set up a SECOND entry in the same mail app, with my email address checking the email from my work server using IMAP and TLS. I just can't send.
Once I did that, I now receive TWO of every email from work. One in my normal inbox without a notification (turned off to avoid all the extra alerts on the phone), and the OTHER entry (IMAP) that I have labeled "Galaxy Gear Work Notifier". Now, the email WILL DISPLAY on my Watch, and I can read the whole email. But, if I pick up my phone to reply to the message, I have to switch inboxes on the mail app to the "real" Exchange one, and reply to the email.
There just has to be an easier way than this!!! I also own the Sony SmartWatch 2, but I personally don't like it as much as the Gear - but the Sony will read everything with all of the second party email notifiers out there.
Regardless that this is an Exchange account, it is coming into the very SAME STOCK SAMSUNG email application - so why do all the other email accounts display their email in full on the watch, but the one Exchange mail that comes in only says "open on phone" - what am I missing? This is driving me crazy, the fact that I can't figure this out....
I would appreciate any and all ideas VERY much - more than you know. Thank you in advance for helping and for the ideas. I appreciate it!
Mike
Click to expand...
Click to collapse
HELLO AGAIN guys - I have an update...
I was so pissed by all of this - mainly because I was SURE there was something that I was doing wrong, and that I couldn't figure it out.... SOOO - I called Samsung, and went to tier 3 support and spoke to an engineer (called the main support line, got to the Mobile device department, then Galaxy Gear), and they said that they were aware that the notifications with Microsoft Exchange accounts, even those set up within their stock app, were temporarily broken and would refer the user to open the mail on their phone.... but an update is being released at any time now again to the Gear which fixes this issue. By taking the Exchange authentication/security out of the loop, this is why my manually set IMAP version of the same email was working. He assured me that they received a large number of calls on this specific issue, mainly because of all the business users who rely on Exchange as their email method, using the stock mail app. So he promised this was being addressed asap. At least, I now KNOW that this was not just me, and that I was not nuts. If it's "supposed" to be broken right now, and they are addressing it, then I'm fine with that and can use my IMAP workaround for the time being...
Thanks very much everyone - have a great rest of the weekend!!!
Mike

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