On mt HD7 it does not keep any down loaded emails or even sent emails. Inbox & sent items is always empty although I know I have received and sent emails.
Can anyone help?
ajondyh said:
On mt HD7 it does not keep any down loaded emails or even sent emails. Inbox & sent items is always empty although I know I have received and sent emails.
Can anyone help?
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Have you changed the settings in the email & accounts options page?
Choose your email service, and change the option "Download email from" to "any time". That will instruct the phone to download all mails and not restrict them to a certain time frame.
Hi, Thanks you pointed me in right direction. It was that my mail server was not set to keep mail on server for any period of time and it seems my main computers were downloading it so it didn't appear on my phone.
Thanks
Andy
Related
Hi,
I am using IMAP on Kaiser to get e-mail and I have set the option on Kaiser to "Keep copies of sent items in Sent folder" but it does't do it.
I have a subfolder of "Inbox" called "Sent mail" (created automatically) and a separate "Sent mail" folder but when I send e-mail, it doesn't appear in any of them.
I deleted the account once and created it again, but still no luck. All e-mail I have sent from kaiser vanish.
Any suggestions?
Sent Emails - Not Storing
Does anyone know why the TyTn II phone does not save your sent emails to the send folder? I have checked all setting on my phone and checked with my service provider and they have advised that it's a technical issue with the phone?
Does anyone have a solution?
carlisle said:
Does anyone know why the TyTn II phone does not save your sent emails to the send folder? I have checked all setting on my phone and checked with my service provider and they have advised that it's a technical issue with the phone?
Does anyone have a solution?
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Are you using an Exchange server, or POP3 or IMAP?
Have you checked if the folder for send items is checked under Manage Folders?
I am using IMAP. All settings on the phone have been checked and are correct.
Apparently, anyone who is with the "Three" Network and is viewing their 3 email address using their TYTN II phone will have issues with emails being stored in the sent folder.
Apparently, the HTC TYTN II phone has a few troubles with IMAP4 servers.
Sometimes it will store the sent emails and sometimes not.
There has got to be a solution for this.
Three said that nothing can be done and HTC said to reinstall the ROM.
Can anyone help? Does anyone have any advice?
It is frustrating going back and forth between the two companies.
carlisle said:
Apparently, anyone who is with the "Three" Network and is viewing their 3 email address using their TYTN II phone will have issues with emails being stored in the sent folder.
Apparently, the HTC TYTN II phone has a few troubles with IMAP4 servers.
Sometimes it will store the sent emails and sometimes not.
There has got to be a solution for this.
Three said that nothing can be done and HTC said to reinstall the ROM.
Can anyone help? Does anyone have any advice?
It is frustrating going back and forth between the two companies.
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I have TyTN II with original firmware, tried soft and hard resets but nothing helps - no email is stored in "Sent messages" when I use IMAP. I live in Estonia and the operator is EMT. Can't remember if I tried POP3 or not, probably I did try and it didn't help. Right now my TyTN II is in service since it stopped accepting incoming calls and letting me make calls while 3G is available, no matter what band selection I make in the settings. I could only make calls if I turn 3G off or am connected to a cell that doesn't support 3G.
This is the 3rd time my unit is in service (1st speaker ceased to work, 2nd "Fn" light ceased to work and now I can't even use it as a phone).
It's probably gonna be my first and last HTC.
Really Irritating ...
I have Tele2Comviq here in Sweden and my sent messages don't save either. I am using an exchange server ... it is quite irritating. A fix would be great!
Scarlet
I have this problem as well.
It is amazing that a device such as the kaiser can have such a major bug in it (what is the point of having a 'sent' folder if the email system can't save any sent items?).
Go to the account picker screen. scroll through the accounts until you find one that will allow you to select "options" in the menu softkey popup. Go to the message tab & make sure all boxes are checked.
Did you manage to find a solution for this?
I'm having the same problem with my imap email (provided by 1and1.co.uk). Sent items are never saved on the PPC.
There are many posts on this forum but none have an answer to the problem.
Have you subscribed to the Sent Items folder(s)?
Need to go to Menu > Tools > Manage Folders and select the folder in question.
or make sure the option to save sent mail is checked in the settings
Yep have done that already.
When I do send a message from my device, the email is there for a few seconds- but as soon as the send/receive is complete, the message disappears forever.
My Exchange mail works fine but IMAP not so(!)
austinsnyc said:
or make sure the option to save sent mail is checked in the settings
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I have done that too.
When you log in to their webmail interface does your PPC sent e-mail show in either of the folders?
kyphur said:
When you log in to their webmail interface does your PPC sent e-mail show in either of the folders?
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It doesn't show on there neither. It wouldn't be too bad if it saved it in at least one location, be it not the PPC.
kyphur said:
Have you subscribed to the Sent Items folder(s)?
Need to go to Menu > Tools > Manage Folders and select the folder in question.
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I did this and it worked. I can't believe it, I can now see my sent mail on my device. I still can't see the foldered items though ... I'm a happy camper!!
Scarlet
SVIK73 said:
I did this and it worked. I can't believe it, I can now see my sent mail on my device. I still can't see the foldered items though ... I'm a happy camper!!
Scarlet
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Remember the settings for how long to keep the messages on your device.
I appreciate everyone suggesting to go to options --> manage folders and to ensure sent items is ticked.
This will generally work for POP accounts but IMAP apparently has issues with it. Sometimes it will store the sent email and most times it wont.
Any other fixes????
carlisle said:
I appreciate everyone suggesting to go to options --> manage folders and to ensure sent items is ticked.
This will generally work for POP accounts but IMAP apparently has issues with it. Sometimes it will store the sent email and most times it wont.
Any other fixes????
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Yep, true- I actually had the same account setup as a POP account but then I needed the folders, messages, etc sync'd so tried out IMAP only to realise this problem.
I read in other posts that the sent item folder has to be called ''Sent Items". With 1and1.co.uk it is called "Sent" and of course I can't rename a non-user created folder.
In both my Exchange account (ActiveSync) and my personal standard email accounts in the Sent Items folder, it does not show who the message is to in the list of messages, but instead shows who they are from - me!! I know who they are from instinctively, so can this be changed?
Thanks
I've noticed this as well.. annoying as hell
Hi guys,
I'm having a bit of a strange issue with using email. I have my GMAIL account set-up, and it works fine, constantly pulls my emails through and I am able to send emails fine as well.
The problem though is that when I send an email, it doesn't appear in any of the folders on the mail tab if i go back to search for it later.
Is anyone else having this issue using GMAIL on their Diamond 2?
Perhaps you need to make sure your SENT MAIL folder is set up to synch with the server. I had a similar issue with Yahoo Mail - if you're using IMAP instead of POP, then you can (and should) set up which of the folders on the server you want to synch with. I think that by default, your inbox and outbox are the only ones that get synched.
From the Mail tab in Manila, press INBOX. Then press MENU > Tools > Manage Folders.
Thanks Jim. Syncing the folders did the trick however it has raised another issue. All the emails in my sent folder just show my email address and the subject line and not who i actually sent the email too. Is this normal and how yours looks too?
Ha! I never noticed that before! Yes mine does the same. To see who you sent the message to, you have to open the message and scroll up.
That's a bit weird. I guess by default the mail app displays the sender and subject, which is fine for your inbox but a bit daft for the sent items folder. Not sure if it can be changed though.
Interesting...
I can not confirm the issue. When i change zu the folder "Sent" (in WM-Interface), i see the recipient, subject, date and size in the list - and not the sender. Same in "Outgoing".
Basically, i'll get a notification saying I have new e-mail (number of new e-mails is random), so i'll slide down the notification bar, click the e-mail notification and it takes me to my inbox... where I have no new e-mails.
I've tried refreshing the inbox to see if it was seeing e-mails not in the inbox yet somehow, and that didn't do it. The only thing I can think of is that my gmail account has an [Imap]/Trash Folder now that has 36 unread messages, and those are the e-mails I deleted without reading (Spam mostly). Is that what's triggering it?
It seems to be the same number of e-mails I received recently, so I think it's sending duplicate notices. Example: I'll receive 4 emails, 2 from a friend of mine, one from a newsletter I read an another spam. I'll read 3, delete the 4th unread, close the mailbox and then 5 minutes later i'll get a notification saying I have between 1 and 4 new e-mails, whereupon i'll check my inbox and there's nothing there.
Anybody know what's going on? I'm using the default captivate mail app to check my e-mail, not the google e-mail app. The google one never gives me this issue. (two different gmail accounts linked to the two different apps so I know which one mail is coming from)
Mine does this too. It's not random though. Whenever I delete an email and it's sent to my trash folder I will receive a new email notification shortly after. If I delete 3 emails, I will receive a notification for 3 new emails the next time it syncs with the server.
So how do we stop it? Stop using the default e-mail app?
Are there other/better e-mail apps out there?
Kreiger1981 said:
So how do we stop it? Stop using the default e-mail app?
Are there other/better e-mail apps out there?
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I had the same kind problems with mine, it was also slow sometimes while downloading messages.
The gmail app is good if your using gmail. If not I've had good luck with MailDroid. There are other email apps in the market you can try.
had same problem. this fixed it for me:
from home screen
settings buttong > select settings
Hit applications > manage applications
hit settings button > filter > select all
find "GMAIL" and "Gmail Storage"
For each one, click and do the "clear data" and "clear cache"
let me know if that helps
gtg465x said:
If I delete 3 emails, I will receive a notification for 3 new emails the next time it syncs with the server.
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I figured out why this is happening. I recently went back to the native email app (because Yahoo! Mail for Android is brown poop, and MailDroid's ads can get annoying -- plus it's only push email...I don't like seeing I have 4 new emails, for example, and each time I tap on each item, it downloads just that email through the internet. I want my emails to be downloaded all at once, ready to be viewed. I digress...)
Anyway, the native email app shows you have X (false) new emails when you delete X number of emails because it downloads a number of (older) emails after it syncs, after you had deleted some new ones. In other words, you delete 3 newer emails, it downloads 3 older emails. Scroll down and you will see those 3 at the very bottom as "unread" even though they're old. Annoying.
Is there a way to fix this, perhaps tell the email app to not download emails older than 3 days, for example?
Here's a work around though. This is what I did. I use Yahoo! Mail* and I have thousands and thousands of emails in my Inbox. This might work for your corporate emails too.
1. Create a new folder on Yahoo! (or your corporate email client) called Inbox2 (or whatever).
2. Move all of the messages from the Inbox to that new folder.
3. Sync (Refresh) the email app on your device.
4. Your device will begin "move" the current emails away and will eventually show zero emails.
You'll be starting fresh. Each time you get a new email and you delete the email from your device, the app will have nothing to download and it won't show false notifications. If you decide to keep an email, it'll stay. When you get a new email that you decide to delete, still, the app won't have any older emails to download -and- it won't show any false notifications. It's a workaround. Hope this helps.
*I'd like to add. I've enabled POP3 on my Yahoo! Account and I'm using the native email app as pop 3. I have all of my emails downloaded as they come in. So when I'm in an elevator or in a poor 3G area, I have all of my emails (in its entirety) downloaded ready to be view without fetching for the rest of the messages.
I am using the email client for Exchange and POP3 and I don't have this problem, so maybe it is specific to something the server is doing. Gmail app works fine too for my Gmail account.
RexEscape said:
Here's a work around though. This is what I did. I use Yahoo! Mail* and I have thousands and thousands of emails in my Inbox. This might work for your corporate emails too.
1. Create a new folder on Yahoo! (or your corporate email client) called Inbox2 (or whatever).
2. Move all of the messages from the Inbox to that new folder.
3. Sync (Refresh) the email app on your device.
4. Your device will begin "move" the current emails away and will eventually show zero emails.
You'll be starting fresh. Each time you get a new email and you delete the email from your device, the app will have nothing to download and it won't show false notifications. If you decide to keep an email, it'll stay. When you get a new email that you decide to delete, still, the app won't have any older emails to download -and- it won't show any false notifications. It's a workaround. Hope this helps.
*I'd like to add. I've enabled POP3 on my Yahoo! Account and I'm using the native email app as pop 3. I have all of my emails downloaded as they come in. So when I'm in an elevator or in a poor 3G area, I have all of my emails (in its entirety) downloaded ready to be view without fetching for the rest of the messages.
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I tried what you suggested but unfortunately it doesn't work.
I think the problem of the false notifications occurs, cause the email client synchronises each folder (inbox, spam, trash etc.) separately. So when we get a new mail which goes to our inbox, we get a notification and then we go to our inbox and we find it there. When we delete an email, we move it from inbox to the trash folder. So the client synchronises the trash forder and sents a notification that we have a new mail. Then we go to our inbox but we see no mail, cause it's in the trash folder. The same occurs with spam. When we receive a spam mail, it is directly sent to the spam folder. So we get the notification of a new mail, but when we go to our inbox we find nothing.
That's the only way i can explain the false email notifications and i can't find a way to solve this annoying problem. If anyone can help would be much appreciated.
Happens to me too. Must be a bug. It only happens with IMAP and not Exchange mail. If you delete emails it will download older ones and do the notification.
I have HD7 using Gmail, two POP3 mail account... I encoutered lost incoming mail in inbox (lost all inbox email account, except for Hotmail window live)
Symptom:
After read all inbox mail, I quit. After few minute or few hours will lost all inbox mail, cannot determine the time lost email after quit email, sometime few minute, sometime few hours, all INBOX email will lost, all inbox become empty.
Some email with attach file cannot see the file attached, because it's not appear the Staple Icon (open this email same as email with no attach file).
Sometime lost email during reading its.
Sent item email still record all mail I has been sent before.
Anybody have same symptom? How to solve it? pls help
Thank you.
If you check your email elsewhere, have the mails actually been deleted from the server?
Only thing I can think is that you're on the 'unread' pane of emails. If so, swipe left to get to the 'all' pane.
My answer as below:
poopilot said:
If you check your email elsewhere, have the mails actually been deleted from the server?
Same email address POP3 I also using in my PC, still receive email good. but in HD7 sometime receive, sometime cannot receive mail.Only thing I can think is that you're on the 'unread' pane of emails. If so, swipe left to get to the 'all' pane.
I swiped to All already, All is show NO MESSAGES, inbox email is empty
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Anybody encounter same as problem? pls help.