All sent mail gone, no copy stored in "Sent mail" - Tilt, TyTN II, MDA Vario III General

Hi,
I am using IMAP on Kaiser to get e-mail and I have set the option on Kaiser to "Keep copies of sent items in Sent folder" but it does't do it.
I have a subfolder of "Inbox" called "Sent mail" (created automatically) and a separate "Sent mail" folder but when I send e-mail, it doesn't appear in any of them.
I deleted the account once and created it again, but still no luck. All e-mail I have sent from kaiser vanish.
Any suggestions?

Sent Emails - Not Storing
Does anyone know why the TyTn II phone does not save your sent emails to the send folder? I have checked all setting on my phone and checked with my service provider and they have advised that it's a technical issue with the phone?
Does anyone have a solution?

carlisle said:
Does anyone know why the TyTn II phone does not save your sent emails to the send folder? I have checked all setting on my phone and checked with my service provider and they have advised that it's a technical issue with the phone?
Does anyone have a solution?
Click to expand...
Click to collapse
Are you using an Exchange server, or POP3 or IMAP?
Have you checked if the folder for send items is checked under Manage Folders?

I am using IMAP. All settings on the phone have been checked and are correct.

Apparently, anyone who is with the "Three" Network and is viewing their 3 email address using their TYTN II phone will have issues with emails being stored in the sent folder.
Apparently, the HTC TYTN II phone has a few troubles with IMAP4 servers.
Sometimes it will store the sent emails and sometimes not.
There has got to be a solution for this.
Three said that nothing can be done and HTC said to reinstall the ROM.
Can anyone help? Does anyone have any advice?
It is frustrating going back and forth between the two companies.

carlisle said:
Apparently, anyone who is with the "Three" Network and is viewing their 3 email address using their TYTN II phone will have issues with emails being stored in the sent folder.
Apparently, the HTC TYTN II phone has a few troubles with IMAP4 servers.
Sometimes it will store the sent emails and sometimes not.
There has got to be a solution for this.
Three said that nothing can be done and HTC said to reinstall the ROM.
Can anyone help? Does anyone have any advice?
It is frustrating going back and forth between the two companies.
Click to expand...
Click to collapse
I have TyTN II with original firmware, tried soft and hard resets but nothing helps - no email is stored in "Sent messages" when I use IMAP. I live in Estonia and the operator is EMT. Can't remember if I tried POP3 or not, probably I did try and it didn't help. Right now my TyTN II is in service since it stopped accepting incoming calls and letting me make calls while 3G is available, no matter what band selection I make in the settings. I could only make calls if I turn 3G off or am connected to a cell that doesn't support 3G.
This is the 3rd time my unit is in service (1st speaker ceased to work, 2nd "Fn" light ceased to work and now I can't even use it as a phone).
It's probably gonna be my first and last HTC.

Really Irritating ...
I have Tele2Comviq here in Sweden and my sent messages don't save either. I am using an exchange server ... it is quite irritating. A fix would be great!
Scarlet

I have this problem as well.
It is amazing that a device such as the kaiser can have such a major bug in it (what is the point of having a 'sent' folder if the email system can't save any sent items?).

Go to the account picker screen. scroll through the accounts until you find one that will allow you to select "options" in the menu softkey popup. Go to the message tab & make sure all boxes are checked.

Did you manage to find a solution for this?
I'm having the same problem with my imap email (provided by 1and1.co.uk). Sent items are never saved on the PPC.
There are many posts on this forum but none have an answer to the problem.

Have you subscribed to the Sent Items folder(s)?
Need to go to Menu > Tools > Manage Folders and select the folder in question.

or make sure the option to save sent mail is checked in the settings

Yep have done that already.
When I do send a message from my device, the email is there for a few seconds- but as soon as the send/receive is complete, the message disappears forever.
My Exchange mail works fine but IMAP not so(!)

austinsnyc said:
or make sure the option to save sent mail is checked in the settings
Click to expand...
Click to collapse
I have done that too.

When you log in to their webmail interface does your PPC sent e-mail show in either of the folders?

kyphur said:
When you log in to their webmail interface does your PPC sent e-mail show in either of the folders?
Click to expand...
Click to collapse
It doesn't show on there neither. It wouldn't be too bad if it saved it in at least one location, be it not the PPC.

kyphur said:
Have you subscribed to the Sent Items folder(s)?
Need to go to Menu > Tools > Manage Folders and select the folder in question.
Click to expand...
Click to collapse
I did this and it worked. I can't believe it, I can now see my sent mail on my device. I still can't see the foldered items though ... I'm a happy camper!!
Scarlet

SVIK73 said:
I did this and it worked. I can't believe it, I can now see my sent mail on my device. I still can't see the foldered items though ... I'm a happy camper!!
Scarlet
Click to expand...
Click to collapse
Remember the settings for how long to keep the messages on your device.

I appreciate everyone suggesting to go to options --> manage folders and to ensure sent items is ticked.
This will generally work for POP accounts but IMAP apparently has issues with it. Sometimes it will store the sent email and most times it wont.
Any other fixes????

carlisle said:
I appreciate everyone suggesting to go to options --> manage folders and to ensure sent items is ticked.
This will generally work for POP accounts but IMAP apparently has issues with it. Sometimes it will store the sent email and most times it wont.
Any other fixes????
Click to expand...
Click to collapse
Yep, true- I actually had the same account setup as a POP account but then I needed the folders, messages, etc sync'd so tried out IMAP only to realise this problem.
I read in other posts that the sent item folder has to be called ''Sent Items". With 1and1.co.uk it is called "Sent" and of course I can't rename a non-user created folder.

Related

IMAP gmail mail problems

I have configured my Outlook mobile to work with gmail's imap service. Some of the e-mail are perfectly readable but some I recieve don't even have a message body, it is completely empty.....
Is anyone experiencing the same problems?
Cheers,
HJ
A problem all around, not just you.
http://www.gadgetell.com/2007/10/gmail-imap-giving-windows-mobile-users-fits/
I have set it up to headers only of the last 3 days and it works fine!
It worked well for 24 hours, now i can see only attachments and msg header, body unfortunately is gone.
gkirstei said:
It worked well for 24 hours, now i can see only attachments and msg header, body unfortunately is gone.
Click to expand...
Click to collapse
That is exactly my problem, is it a problem @ gmail?
hellejoep said:
That is exactly my problem, is it a problem @ gmail?
Click to expand...
Click to collapse
Think so. Cause many people have this problem.
help question to Gmail
I just sent a help question to Gmail support, let's see what comes up
I am using FlexMail 2007 on my WM6 device with Gmail IMAP4 and all of the message body appears without a problem, regardless of the format of the original message (plain, rich, HTML), so it might be the WM6 e-mail client that is causing the problem.
Google answer
Here is the Google mail support team answer:
Hello,
Thank you for your report.
We are aware of this problem, and our engineers are working diligently to
find a solution. We apologize for any inconvenience this issue may have
caused.
Sincerely,
The Google Team
Let's hope they get it fixed soon!
gmail & html mail
I also have this problem.
Gmail that is html or rich text will not show on my Kaiser. if its plain text it works fine, otherwise its a blank screen.
Also just noticed that I received an email with a pdf attachment. the attachment supposedly opened up just fine but the pdf file had the lines (it was an invoice) but no text whatsoever.
I sure hope Gmail fixes this soon, its a royal pain.
Anyone have better luck if you use the POP option with Gmail instead of the IMAP option ??
POP3 works fine for me.
Yeah this problem has been around ever since they've used imap. pop works fine, but when you send a message, it will appear as one of your inbox items.
I run the same setup, but I run gmail imap on 2 mobile devices, the TyTN II and a Nokia E65.
The E65 works well by downloading the header and then if i want to view the email it gives me the option to download the content.
The TyTN downlaods some of the emails but not others.
I went this morning into Manage Folders and then Select and Hold so that the sub menu appears and then select folder options, this brings up another menu page that gives the option to download header or full email content.
I have not managed to test this as i only have issues with emails from facebook ironically but it might solve the problem.
Tom
Tom Williams said:
I run the same setup, but I run gmail imap on 2 mobile devices, the TyTN II and a Nokia E65.
The E65 works well by downloading the header and then if i want to view the email it gives me the option to download the content.
The TyTN downlaods some of the emails but not others.
I went this morning into Manage Folders and then Select and Hold so that the sub menu appears and then select folder options, this brings up another menu page that gives the option to download header or full email content.
I have not managed to test this as i only have issues with emails from facebook ironically but it might solve the problem.
Tom
Click to expand...
Click to collapse
Its a known GMail issue with WM6. Nothing you can do on the device end will fix it. Check out the Official Google Blog.
where is the official google blog?
forgive me for asking silly questions
Here you go
http://groups.google.com/group/Gmai...8f614aef602/9ea906d95fdd8745#9ea906d95fdd8745

GMail IMAP - Can't see sent mail in Pocket Outlook

Hi,
Using Gmail IMAP4 on my Vario III. I can send messages fine, and see them in my sent mail folder at gmail.com, but I can't see them in the sent mail folder in Pocket Outlook on the phone (it's empty).
Is this right? If not, what am I doing wrong?
Thanks.
go to email options then to the tab at the bottom that says message and one of the options is keep copies of sent email in sent folder.
Thanks, but it's already checked.
I've had a similiar issue using Windows live(the application) to check my hotmail account. I can see all my folders to move stuff to, but I can't actually retrieve any of the messages from any folder other then the inbox. I can however move things from my inbox to wherever.
If I use PIE I can get to them through the browser however.
Sorry, forgot the solution. Go to Tools > Manage Folders > and select the folders to sync..
Nice one. Thanks.
finisterre said:
Nice one. Thanks.
Click to expand...
Click to collapse
Did it work?
pyro9219 said:
Did it work?
Click to expand...
Click to collapse
Yep. Thanks.
pyro9219 said:
I've had a similiar issue using Windows live(the application) to check my hotmail account. I can see all my folders to move stuff to, but I can't actually retrieve any of the messages from any folder other then the inbox. I can however move things from my inbox to wherever.
If I use PIE I can get to them through the browser however.
Sorry, forgot the solution. Go to Tools > Manage Folders > and select the folders to sync..
Click to expand...
Click to collapse
Worked for me as well. I had the same problem. Thank you pyro.
worked, thank you guys, but i am still wondering why microsoft did not just make this enabled by default (automatically sync all folders for any pop/imap account) :-\
The sync option works on Gmail folders as well..

Not saving sent items for yahoo mail through outlook?

I have my yahoo mail account set up through pocket outlook, everything works ok except when I send messages, they don't show up in the sent folder. I have the setting checked that should save all sent items, so I'm stumped as to why it won't work. Any help would be appreciated, thanks.
I would say you have two possibilities, one no E-Mails are being sent or two you need to go to your message option and select the check box which tells it to save a copy in your sent folder.
Unfortunately, this seems to be a common problem, especially with IMAP email accounts. From what I have read so far (Search IMAP Issues on XDA), there is no fix for this and is an issue with Windows Mobile.
Hopefully you don't have the issue where you cannot send email attachments as well... that's another common IMAP issue....
SIGH!!!
Magic Solution
I've been browsing various posts about this problem and just found a simple solution to my problem that might help others.
I have a yahoo account set up for for IMAP sync with my handheld. The "Keep copies of sent items in sent folder" box under options...message was checked. Yet my handheld was saving none of the emails I had sent.
I also noted that I have two folders for sent in my account: one called "sent" and one called "sent items".
My solution was to check "Sent Items" for sync under the Menu...Tools...Manage Folders option on the handheld. Syncing the "Sent" folder had no effect.
Having set the "Sent Items" folder for sync, all the emails I had previously sent magically appeared on both my handheld and on my yahoo account. Amazing.
I hope someone else finds this helpful.
Thanks tedkle! Your solution worked perfectly! My Sent Items now appear on both my handheld and Yahoo account.
Now for the next challenge. . . I also synchronize with Outlook, so Yahoo, my device and my desktop Outlook all need to be in synch.
Is there any way to take your solution one step further and also have mail sent from my device also appear in Outlook? It would appear that a setting in Yahoo needs to be flipped to "Push" items in "Sent Items" folder as well as items in the "Inbox"?
Thanks again!
Great!
That solve the problem. I was told by a tech representative that it was a flaw with Windows Mobile. furthermore, he said that the telco technician confirmed that.
All that after putting down $500 for a PPC smartphone. Hopefully, the telco will come up one day with smart-technicians.
Thanks a lot

Sent Mail

Hi guys,
I'm having a bit of a strange issue with using email. I have my GMAIL account set-up, and it works fine, constantly pulls my emails through and I am able to send emails fine as well.
The problem though is that when I send an email, it doesn't appear in any of the folders on the mail tab if i go back to search for it later.
Is anyone else having this issue using GMAIL on their Diamond 2?
Perhaps you need to make sure your SENT MAIL folder is set up to synch with the server. I had a similar issue with Yahoo Mail - if you're using IMAP instead of POP, then you can (and should) set up which of the folders on the server you want to synch with. I think that by default, your inbox and outbox are the only ones that get synched.
From the Mail tab in Manila, press INBOX. Then press MENU > Tools > Manage Folders.
Thanks Jim. Syncing the folders did the trick however it has raised another issue. All the emails in my sent folder just show my email address and the subject line and not who i actually sent the email too. Is this normal and how yours looks too?
Ha! I never noticed that before! Yes mine does the same. To see who you sent the message to, you have to open the message and scroll up.
That's a bit weird. I guess by default the mail app displays the sender and subject, which is fine for your inbox but a bit daft for the sent items folder. Not sure if it can be changed though.
Interesting...
I can not confirm the issue. When i change zu the folder "Sent" (in WM-Interface), i see the recipient, subject, date and size in the list - and not the sender. Same in "Outgoing".

[Q] Email issue

On mt HD7 it does not keep any down loaded emails or even sent emails. Inbox & sent items is always empty although I know I have received and sent emails.
Can anyone help?
ajondyh said:
On mt HD7 it does not keep any down loaded emails or even sent emails. Inbox & sent items is always empty although I know I have received and sent emails.
Can anyone help?
Click to expand...
Click to collapse
Have you changed the settings in the email & accounts options page?
Choose your email service, and change the option "Download email from" to "any time". That will instruct the phone to download all mails and not restrict them to a certain time frame.
Hi, Thanks you pointed me in right direction. It was that my mail server was not set to keep mail on server for any period of time and it seems my main computers were downloading it so it didn't appear on my phone.
Thanks
Andy

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