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so this is how it goes... i bought a brand new nook color from craigslist, shrink wrapped and everything... no receipt of course.
ive been using it for a few days now, and ive found a few flaws that are starting to irritate me. Audio is just horrible through the jack, sounds hollow and nothing like my iphone or any other device ive used... casing is loose including bezel and the back, and theres some backlight bleeding.
So my question is how do i go about exchanging this via warranty? i dont think i can just go to the store and exchange it since i have no receipt, or can i?
They will not exchange it in store. Call 1-800-the-book and speak to nc. Customer service. Tell them you bought it in a store and explain all the issues and request an advanced replacement. They will ship you out a new unit and issue a box and return label for your current unit.
Btw what are the first four digits on your serial located on the nook flap?
Good luck.
Sent from my NookColor using Tapatalk
sounds good, thanks
umm, the first 4 digits are "2010" .. im assuming that its not from a B&N store...right?
It is... I bought a 2010 I exchanged 3 2010's at the store because of the same problems... I think it was a bad run of units.
Now my current unit is a 2011 and it has no problems at all
Sent from my HTC HD2 using Tapatalk
basing it on google results, it seems 2010s were pretty bad.
hopefully i get a 2011 on my first exchange
thanks for your help!
Well... I had a 2009 my first nook, and it was great, but I had to get rid of it for a small amount of time due to financial reasons.
Then I bought a new one (2010), and the power button was uber sensitive, and just grazing by it would turn it off. Finally it got to the point that it would just turn off... Meaning no custom roms, as it would continually brick me, by turning itself off in CWR while it was flashing or formatting.
So I called B&N's, and had to deal with 2 representatives that both just wanted to get me off the phone and did not want to send me out a new one... Finally I got the last one too. I received a 2010 again, however I think this one was made much later, as it's heavier and very sturdy... The first 2010 felt like a feather in comparison o.o...
So not all 2010's are bad... But it could just be that B&N's cleaned up their act with the ones they had sitting in their warehouse.
Gin1212 said:
snip I received a 2010 again, however I think this one was made much later, as it's heavier and very sturdy... The first 2010 felt like a feather in comparison o.o...
.
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I don't think there have been significant hardware changes that would change the weight. I think you are imagining the weight difference.
Cheers,
kev
if the first four on my nook say 2005 does that mean my nook was manufactured on 2005 ?
You are wrong. My 2011 NC is heavier than the 2010 I exchanged. The manager and I actually compared it in the store.
Sent from my NookColor using Tapatalk
No dude that would make your nook older than the g1... lol it just is the production run.
Sent from my NookColor using Tapatalk
my 2010 is fine.
ax0r said:
You are wrong. My 2011 NC is heavier than the 2010 I exchanged. The manager and I actually compared it in the store.
Sent from my NookColor using Tapatalk
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I don't believe it!. Show me the two on scales or at least weigh yours & we may be able to get others to weigh theirs. I'm going to weigh mine now.
Cheers,
kev
Haha when I get access to a scale I will make sure to weigh it for you
Sent from my NookColor using Tapatalk
just called in, and i got an advanced replacement without asking for it, im assuming thats standard policy.
understanding the tech support lady was hell though, i felt bad asking her to repeat herself haha.
thanks
ax0r said:
Haha when I get access to a scale I will make sure to weigh it for you
Sent from my NookColor using Tapatalk
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OK, I am glad you have a sense of humor about this. I am really curious.
BTW my 2004 weighs is at 15.6 Oz ( 443 g).
I didn't take the micro SD out, but it's only a 4 GB card & I don't have much loaded on it, so it shouldn't weigh much.
Cheers,
kev
I'm gonna call them in the morning, I have at least 5 bright green pixels and I have a bright spot on my display. 2010 model here. I will make sure to weigh mine
Update: They're sending an advanced replacement (needed my credit card info, but that's standard) which will hopefully be a 2011 model. I also asked about the upcoming device update, the rep said that everyone who has a nook color should get an email in a couple of days with instructions on how to update their device.
Slack3r said:
I'm gonna call them in the morning, I have at least 5 bright green pixels and I have a bright spot on my display. 2010 model here. I will make sure to weigh mine
Update: They're sending an advanced replacement (needed my credit card info, but that's standard) which will hopefully be a 2011 model. I also asked about the upcoming device update, the rep said that everyone who has a nook color should get an email in a couple of days with instructions on how to update their device.
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i got an email about my replacement with the serial number of the new one, it starts with 2011
shipped out today too
Thanks
thanks for the info. was dreading calling about my 3 bad pixals and the bright spot that seems to be growing. they are sending out an exchange no problem for my 2010...... but the serial in the email is another 2010. Does anyone know if these are refurbished models?
I also have 2010 with a bright spot too, going to try calling them later to see if I can get a replacement too. Got mine on craigslist and now all I need to do is figure out how to put my rooted color nook back to stock.
I returned my Nook and got a new one and was amazed at how much better the screen is. Mine had a slight bleed at the bottom I wasn't sure if that was all of them or not.
Anyways aside from the bleed gone, the screen is much more vibrant and clear. Just an fyi if anyone has a weird screen don't settle!
Cool, mine has a dead pixel that appeared only 2 days after I purchased it - I've been debating whether or not it's worth the time to reflash back to stock, etc... etc... and exchange it. I think I will.
My first nook had white splotches on the screen. I took it back to the store and the guy wouldn't exchange it. As soon as I told him I wanted my money back he changed his mind and gave me another one. He was a ****.
Then, after a week, the nook started creaking and squeaking all around the bezel. I called to get it exchanged. They said I had to go into the store. I went into the store. They said I had to do it online or on the phone. I called on the phone and argued with some lady for 30 minutes after which she told me that if I sent my current nook back and they didn't think anything was wrong with it, they'd charge me $250. I hung up and called right back and got a woman who was ok and told me the other lady was an idiot. Thanks guys.
I received my third nook in the mail. The A/C charger jack was broken. I couldn't put the jack in. So i called to get this replaced and argued with some guys in India for an hour and finally got a replacement.
I'm on my 4th nook. Barnes and Noble sucks and I will never buy another electronic device from them again.
Yeah I was not impressed with their phone support either. All these companies not only outsourcing to India but only allowing the support person to use scripted conversation is even worse.
I called to deregister a device since I forgot to deregister before returning a NC and the lady was an idiot reading from a script she didn't even understand.
Roku is another horrible company for India scripted phone support.
Unfortunaley India gets beat up a lot by Americans for this when it might not be so bad if the scripts were taken away and they just hired smarter people.
I got mine at best buy, and getting it replaced for the phantom ghost tap issue was easy as pie. The new one works great. The girl at the counter was kinda cute too, so it was like win-win!
indagroove said:
I got mine at best buy, and getting it replaced for the phantom ghost tap issue was easy as pie. The new one works great. The girl at the counter was kinda cute too, so it was like win-win!
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is the return policy at best buy 14 days too?
wpbear said:
Yeah I was not impressed with their phone support either. All these companies not only outsourcing to India but only allowing the support person to use scripted conversation is even worse.
I called to deregister a device since I forgot to deregister before returning a NC and the lady was an idiot reading from a script she didn't even understand.
Roku is another horrible company for India scripted phone support.
Unfortunaley India gets beat up a lot by Americans for this when it might not be so bad if the scripts were taken away and they just hired smarter people.
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When I called BN phone support, they were not in India.
t3rabyte said:
tldr..
I'm on my 4th nook. Barnes and Noble sucks and I will never buy another electronic device from them again.
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My wife and I both got a NC, same store, about a month apart. Both of ours work perfectly.
Don't assume because you had 2 problematic NC's doesn't mean everyone has, or that overall quality is bad. (Yes, I said 2.)
The only issue with my screen is some binding/pinching where the bezel meets the LCD which causes slight bright spots at the bottom edge. I've seen this same issue with lower quality LCD monitors. Otherwise pleased with screen quality. Having worked in electronics manufacturing, I came to learn how variable quality control can be with some manufacturers.
Best Buy has one month reuturns but after that your screwed unless u buy insurance. my 1st NC ate an 8 gig microUSB and started bleeding by the vol. B&N took sent another straight away with postage paid for the return. NO PROB and they do have a vibrant screen from all angles.
a case would keep your nook safe from most screen probs, and be shure to line up your mcards.
EverythingNook said:
is the return policy at best buy 14 days too?
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Technically yes, but they will help with warrenty issues after that date to some degree as well.
n8nmad said:
Best Buy has one month reuturns but after that your screwed unless u buy insurance.
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I did buy the insurance, but didn't have to use it even though it was something like 45 days or more after I bought it. I brought it in planning to use the insurance (which is a one time shot apparently), but she told me they could just do it as a warranty exchange since it was so new. I'm not really sure how long they extend it for, but I was happy.
khaytsus said:
tldr...
Don't assume because you had 2 problematic NC's doesn't mean everyone has, or that overall quality is bad. (Yes, I said 2.)
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Wow, yeah, my post was just soooo long.
If you read it, it said I had three bad nooks (Yes, I said 3). I never said everyone has bad ones. I said I won't buy from them again because their support sucks and their products are defective.
Maybe next time you comment on a post, read it first.
My first NC was defective. It had a bad accelerometer and/or a bad power button. Essentially, if you set it down occasionally it would act as if you pressed and held the power button and then tapped OK to shut down the tablet.
Here's a vid I took of it to convince the BN store staff I wasn't going nuts:
YOUTUBE DOT COM/watch?v=Zfit4oG4WaA
I'd bought the extended warranty but this happened within the first week of ownership. I talked to the manager of the store where I bought it and she swapped it for a new one and applied the warranty to NC #2. I'd heard the phone support was horrible, so made it a point to buy it locally. I'm glad I did.
I'm loving my new one. I'm going to Hawaii in a week and, for the first time in my life, will be travelling without a laptop. All I'm taking is my NC and a BT keyboard for it.
Are you sure you had a problem? Because khaytsus bought one for himself and his wife and didn't have any issues LOL
Wow, good thing the store owner was helpful. The guy on staff at my local BN refused to do anything and said all returns or exchanges definitely needed to go through the website.
I'm still not happy with my current Nook. The panel below the "N" button is depressed on both sides. But I'm sticking with it for now.
Backlight bleeding is pretty much the norm for any LCD screen. I've seen it on desktop monitors, TVs, laptops, tablets...etc. It will exist on even on the top of the line models and "best" brands.
If you just have only some slight backlight bleeding, I would discourage you from trying to exchange it. You're likely to get something worse like dead pixels.
I spent half an hour one the support line a second ago because my USB cable fried. The lady tried to have me enter my credit card number for some reason so I could buy "NOOKBooks". I argued with her for about 5 minutes and then she told me all I need to enter is my shipping address. She said that they would mail the replacement cable free of charge in 24 to 48 hours.
I didn't spend anytime on hold even though the automated message said that they are flooded with tech support calls.
wpbear said:
it might not be so bad if the scripts were taken away and they just hired smarter people.
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Smarter people ask for a lot of money (if they are paying more money then whats the point of outsourcing) even in India only those who can't really find another job for themselves take up job's in call center's.
well I just returned my nook with a transformer incoming... i sure hope it has as good of a screen or ill prob end up another nook. lol
Google called me and I told them about my touch screen unresponsiveness.
Basically I talked to the guy about the defects they've seen, and they're aware of them all. He also said they're shipping the second production run, so most (if not all) of the defects are fixed.
What will the new defects be?
I hope none. My speaker is rattling at anything above half volume. I didn't notice it until this weekend when I was watching zero-punctuation. I think that is the first time I've had the volume up past a quarter of the way. Calling them today.
I just got my second one today because the first had a screen separation issue and the second one was way worse, there would be a cracking sound when pressing down on the left side of the screen.
Third time lucky I hope
Sent from my Nexus 7 using xda app-developers app
cmg5461 said:
Google called me and I told them about my touch screen unresponsiveness.
Basically I talked to the guy about the defects they've seen, and they're aware of them all. He also said they're shipping the second production run, so most (if not all) of the defects are fixed.
What will the new defects be?
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Click to collapse
Well this is good news. I contacted Google via email on Friday to have my N7 replaced for screen separation and a bulge on the back cover also on the left side. If they are indeed shipping a new run with better quality control then I have high hopes for my replacement which should ship today. I plan to send the original back once I have the new one in hand.
CiDhed said:
I hope none. My speaker is rattling at anything above half volume. I didn't notice it until this weekend when I was watching zero-punctuation. I think that is the first time I've had the volume up past a quarter of the way. Calling them today.
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Had the same problem so I called them last friday night and ordered a replacement unit. I am keeping the old one till my new unit arrives
Ive been waiting to replace my N7 until reports of a better batch. I have some screen lift but I don't want to go through multiple devices.
navodwickra said:
Had the same problem so I called them last friday night and ordered a replacement unit. I am keeping the old one till my new unit arrives
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Same. Called Friday and awaiting second one. Delivery date on Wednesday. I had a C70 and curious to see if it's changed. Well fingers crossed for all of us that we get a nice defect free unit!
Just got off the phone with them. The rep I talked to mentioned that all the issues that they had with the first batch should be fixed also.
ETA on the new batch and what the SN starts with?
blahblahyoutoo said:
ETA on the new batch and what the SN starts with?
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+1
any information?
Is there anyway to identify a second prodution? I have no had any issues with mine at all.. But I bought it from a local seller that got it in on friday 8/24 could mine be a second production? Or should I be looking out for these defects? Do they form overtime? I have been looking at this thing testing everything I could think of and things I found on here but found no issues so far..
Google Support has been saying that every known issue has been resolved since launch. They're not in the loop. They're just there to read the FAQ and inspire confidence however possible. I spoke with several reps when I was dealing with screen lift replacements, and every one of them told me that it only affected a small number of units, that the cause has been identified and resolved, and that I should go ahead and order another one.
If this really is a distinctly different run from the initial units, this is potentially good news. But in my experience Google has been classing all defective units as aberrations, or saying that there was a bad batch. When your rep said that you won't have the same problem with a unit from the new run, he was more or less implying that it would be bad for you to get one from the previous shipments. If only a minor percentage of units in the initial run were defective, then there would be no reason to boast about the quality of new units.
If you'd asked him to clarify why a unit from the previous run would be a significant risk, he would have rescinded that stuff about the new ones being better.
whoamanwtf said:
Is there anyway to identify a second prodution? I have no had any issues with mine at all.. But I bought it from a local seller that got it in on friday 8/24 could mine be a second production? Or should I be looking out for these defects? Do they form overtime? I have been looking at this thing testing everything I could think of and things I found on here but found no issues so far..
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+1
The only issue I've got with mine is the unresponsive screen which seems to appear intermittently! A reboot sorts it out (haven't tried the apparent power on/off fix as it hasn't happened to me since I found that one out...) but if I know I've got a 1st Gen device I can put up with that until the new batches come through!
It certainly isn't any units made in the first part of this month. Still had the flicker with weak wifi.
Are retail stores exchanging the defective units or do I have to contact google for replacement?
Sent from my Nexus 7 using xda app-developers app
mattym320 said:
Are retail stores exchanging the defective units or do I have to contact google for replacement?
Sent from my Nexus 7 using xda app-developers app
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+1 interested in this... Mine is from staples and the 2 week exchange with receipt has expired :-/
C8OK is the new production run!
Well I just received my Nexus today and the SSN is C8OK which appears to be the new production run. Still charging but noticed no visual defects, for example, screen lift and or creaking. So far so good! DD
Mine comes in tomorrow, fingers crossed
Sprint SGS2 EPIC 4G Touch rockin' The Blu Kuban while posting with RU's custom tapatalk theme... RUJELUS? Go TeaM VeNuM!!
Are we able to request an exchange with Google if it's been passed 15 days? Or would I need to go thru ASUS directly? I ordered mine thru the Play Store
pxlitup said:
Google Support has been saying that every known issue has been resolved since launch. They're not in the loop. They're just there to read the FAQ and inspire confidence however possible. I spoke with several reps when I was dealing with screen lift replacements, and every one of them told me that it only affected a small number of units, that the cause has been identified and resolved, and that I should go ahead and order another one.
If this really is a distinctly different run from the initial units, this is potentially good news. But in my experience Google has been classing all defective units as aberrations, or saying that there was a bad batch. When your rep said that you won't have the same problem with a unit from the new run, he was more or less implying that it would be bad for you to get one from the previous shipments. If only a minor percentage of units in the initial run were defective, then there would be no reason to boast about the quality of new units.
If you'd asked him to clarify why a unit from the previous run would be a significant risk, he would have rescinded that stuff about the new ones being better.
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Exactly what I was thinking. They have been saying that since last month, people need to quit taking what csr's say as gospel. However, there are good ones in every batch (I have a c70 that is great after four replacements, so don't give up)
Sent from my Nexus 7 using xda app-developers app
Just a thought... has it occurred to you all that you may just be taking part in The Nexus 7 Shuffle?
Getting the impression that those replacements received are all... well... used devices. And most are equally faulty.
I think the same faulty units are just circulating indefinately until the time comes that everyone just gives up and accepts that the whole lot of them are a heap of junk (by which point it's too late to get a refund)...
I'm being cynical, I know. Personally, returned my first faulty device for a refund. 1 month later, still no refund from Google.
Deckard79 said:
Just a thought... has it occurred to you all that you may just be taking part in The Nexus 7 Shuffle?
Getting the impression that those replacements received are all... well... used devices. And most are equally faulty.
I think the same faulty units are just circulating indefinately until the time comes that everyone just gives up and accepts that the whole lot of them are a heap of junk (by which point it's too late to get a refund)...
I'm being cynical, I know. Personally, returned my first faulty device for a refund. 1 month later, still no refund from Google.
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Click to collapse
I can tell you from today's experience that it is not the case. At least with Google it isn't. True I got a C70K model number for my replacement, but this one has none of the issues my first one did.
I'll break it down. When I requested a replacement I was sorta beating myself up over it. I thought "maybe I'm just over reacting and this is a hugely minor flaw to call Google over." I fully expected this one to have the same issues but less severe, thereby confirming my suspicion. I was wrong. This new one is actually making me realize the opposite was true. I had a worse N7 than I initially thought. There is no lip on the right side of the screen and no lift on the left. My other one's screen was incorrectly mounted on both sides compared to this flush unit. Plus my old one had a small bulge on the left side of the back cover by the 3 pins. This is not a shuffled unit. If anyone had this prior they would have been fools to return it.
I would be more willing to harbor the notion that a big box retail store might do what you are describing.
I don't think Google is sending out defective refurbished products for RMAs. From a few that mentioned their batch numbers, sounds like they are getting tablets from the latest batch (some are reporting C80K batch numbers now). So seems they are getting brand new units.
I did two RMAs in July. Unfortunately each unit I got was worse than the original. So I decided to stop and just live with what I have for a while. I may go ahead and try another RMA soon though.
my story goes as this...
6th of august i ordered a n7 16gb...
21th at 18:00 pm i finaly got it (the e-seller here in Greece said it was running low on stock tho on 6th availability was 100%!!)
21th at 18:05 i unboxed it and found out that there was a whole line of dead pixels on the screen!!
i went to the shop right away and i still wait for any feedback...have called them 3-4 times send 2 mails still waiting
on their web site the 16gb version status is "waiting new stock for 28th of august"
i took a photo of the serial etc i see " SSN:C60k bc****
c60k is the version or somethink?
I just got my first replacement and found it is a C70K batch. This one unlike the previous Nexus is flawless! The spongy issue on the left side is non existent and no bleed through on the screen like on the other model! Props to El Goog for being so quick.
hm seems that most or many of the pps saying that C60 is the "bad" version of nexuses...i guess i will have to wait and see if i will be able to get a c70 or c80 one...
My two 16 gb N7' s from c60 are fine.
Sent from my Nexus 7 using xda premium
This thought has occurred to me as well, particularly on the people that are sending 5 and 6 units back.
Thorgoth said:
hm seems that most or many of the pps saying that C60 is the "bad" version of nexuses...i guess i will have to wait and see if i will be able to get a c70 or c80 one...
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Click to collapse
My C60 is fine. Only issue is occasional I/O stuff, but that's a software problem, not hardware.
Sent from my Nexus 7 using Tapatalk 2
Many early build revisions of the nexus 7 seemed to have quality issues. I think it has been resolved. Can anyone recommend what build/date revision and later to purchase?
Just order one from play devices and you'll get the latest one....
Sent from my HTC Desire S using xda app-developers app
I'm planning to purchase from staples. I have hundreds in staples gift cards to use. Any date/revision or later I should ensure I buy?
Wanted to bump this for information as well. Looking to purchase one for Christmas and purchase one for my grandpa who is having a slowly deteriorating processing condition.
Have the build issues been resolved?
I think they reduced the problems but never got rid of them. It's always hit or miss. I have an original model without problems, a friend has a c70 with squishy power button and another friend has c80 without problems. Don't worry, if there are problems just take it back to staples.
Sent from my LG-P999 using xda app-developers app
The one that I got on 29 October from Staples got the screen lift issue after 2 days. It had the serial #C09K (September built). I returned it and then got another one from office depot and so far no issue with the build quality. This one had the serial #CA0K (October built).
Sent from my Nexus 7 using xda premium
I have the latest CA0K and I notice a slight difference between the left and right side. The right side is flush against the silver trim and the left is like 0.1mm raised, it is hard to see. I can feel the difference by running my finger over the trimming where it meets the display. I might exchange it later when there is newer revision again since I have until January to return
Have a CB0K, which I assume is a newer model...has screen lift. :/
Sent from my Nexus 7 using xda app-developers app
I bought a C07K in August which has a minor screen lift. I just bought another one CB0K model. Screen is perfect, but back cover where screen lift located is loose when you push it you can hear a creaking noise. So I exchanged it for another one CA0K model. This one is so far so good, solid built.
I think I will wait for like a CC0K model or something. I'm not sure if mine is even classified as screen lift as it's less than a 1mm difference but the display is a little recessed on every other edge so I assume it's not normal for only the left side to be a little higher.
Bought my Nexus 7 32gb model from a local walmart with first part of the SSN is C90K. Don't even see any screen lift on the device least that I can see anyways. I had the device for 3 days now and have not found any issues with it yet.
You can try running your finger nail slowly to each edge, the silver trim has a very slight elevation that should barely stop your finger nail from sliding up and over it kind of like a galaxy nexus. It's a subtle detail on the nexus 7
2kbandit said:
Bought my Nexus 7 32gb model from a local walmart with first part of the SSN is C90K. Don't even see any screen lift on the device least that I can see anyways. I had the device for 3 days now and have not found any issues with it yet.
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Because I bought it imported from USA , I checked calling ASUS that it has 1 year International warranty. So mine is also C9OK ( O letter , not 0 zero , ASUS explained that to me through their systems ) and its perfect. It came with 4.1.1 version preinstalled
I'm going to get my 7 today
It freshly arrived at Media Markt, after waiting for months.. (actually.. A few days , but it felt like months )
The sad: they claimed about tons of devices coming back due to damage etc... But okay, let's see...
Sent from my Galaxy Nexus using xda premium
fushla said:
I'm going to get my 7 today
It freshly arrived at Media Markt, after waiting for months.. (actually.. A few days , but it felt like months )
The sad: they claimed about tons of devices coming back due to damage etc... But okay, let's see...
Sent from my Galaxy Nexus using xda premium
Click to expand...
Click to collapse
I hope your bouncing baby boy/girl works turns out fine when you open it and turn it on. But don't try and bounce it off the floor you might end up breaking it. :laugh:
2kbandit said:
I hope your bouncing baby boy/girl works turns out fine when you open it and turn it on. But don't try and bounce it off the floor you might end up breaking it. :laugh:
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I can proudly say, I don't even dropped my galaxy nexus okay, maybe it was because I paid 600€ for it... But it really lays good in my hands and since the 7s back is "rubber like", I'm looking forward to it and yeah... I'm scared as hell of opening the box.. But okay, life sometimes is risky.. no risk no fun
Sent from my Galaxy Nexus using xda premium
zed011 said:
I have the latest CA0K and I notice a slight difference between the left and right side. The right side is flush against the silver trim and the left is like 0.1mm raised, it is hard to see. I can feel the difference by running my finger over the trimming where it meets the display. I might exchange it later when there is newer revision again since I have until January to return
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Click to collapse
You are not serious i hope. Would you complain for something as minor as that? Shame on you and the paranoia going on in this thread.
greenolive said:
You are not serious i hope. Would you complain for something as minor as that? Shame on you and the paranoia going on in this thread.
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I can't thank 2x my gnex has a screen lift and I don't care.. My fear is getting a screwed speaker because I'm youtubing a lot ^^ or idk. Something really annoying like cracks in the edges and stuff (ones you can see)
Sent from my Galaxy Nexus using xda premium
greenolive said:
You are not serious i hope. Would you complain for something as minor as that? Shame on you and the paranoia going on in this thread.
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Click to collapse
Not 0.1mm but 1mm. How am I complaining? I am just stating what I see. I had my nexus for 2 weeks and I don't want to end up with what could develop into something more serious thus I may exchange it. No, I do not want to fix it any future problems myself and void the warranty. You are complaining about me being detail oriented. There's hardware revisions for a reason. I'm not saying my nexus 7 has a definite flaw that's why I discuss about it for more input.
Soon I paid for my Nexus 7 I told the cashier. I told the cashier I was going to open up the package and look at the device here in the store. I told them about the known issues with some of the batches. Turned the device on I bought right in the store and checked the whole thing out.
After looking it all ever turned out my device it good and solid.