[Q] Loss of 3G - Hero CDMA Q&A, Help & Troubleshooting

I went to my parent's cabin this weekend and while I was there my phone, Hero running AOSP 2.2 with Colin's Battery Tweak and Firerat's Custom Partition, lost 3G data connection. Reception there has always been spotty, but I've never actually lost my data connection. I had nothing including 1X and the symbol disappeared. I could still make phone calls and text. The real oddity here is that my wife's phone, the very same as mine, didn't have this issue. On the drive home as soon as were got into a better reception area everything was fine. I thought about updating my PRL as a solution, but was unsure if something else might be at play here. Any ideas? Thanks for your insights!

ebtek220 said:
I went to my parent's cabin this weekend and while I was there my phone, Hero running AOSP 2.2 with Colin's Battery Tweak and Firerat's Custom Partition, lost 3G data connection. Reception there has always been spotty, but I've never actually lost my data connection. I had nothing including 1X and the symbol disappeared. I could still make phone calls and text. The real oddity here is that my wife's phone, the very same as mine, didn't have this issue. On the drive home as soon as were got into a better reception area everything was fine. I thought about updating my PRL as a solution, but was unsure if something else might be at play here. Any ideas? Thanks for your insights!
Click to expand...
Click to collapse
Just because you have the same exact phone doesn't mean reception will always be the same.
Updating your PRL is a good idea, however.

Related

3G connection keeps "stopping".

Hi, the search button has failed me. (Two posts in 2 years isnt too bad is it?)
My issues is.... accessing the internet over 3g works fine (and HPSDA) Internet, push mail everything... however, If I drop out of coverage at any time my internet connection vanishes as to be expected. However once connection is re-established still the Internet fails to work. It shows connected to 3G or HPSDA but all websites time out and Activesync reports waiting for network.
The fix is to go Start>Settings>Connections>Connections>Manage my existing connections.
Then I simply "Next" thru all the settings until I get to the end. Press Finish. The data connection drops and the re-establishes and Im working again!?!! Very Annoying!
Im running. Duttys 6.1 Rom (April) and a few bits a pieces (It happens with nothing installed also and with another ROM I tried in desperation!) T-Mobile UK
Does this sound like a Radio issue to you guys? Should I try another Radio or Ditch Dutys Rom? (Which I love)
Any help gratefully accepted.
If Downgraded to WM6 (T-Mobile stock ROM) and Im still having this issue. Very frustrated.
I've found a few posts from the US who seem to have the same sort of issue. 3g does not recover after dropping out of service.
http://forums.wireless.att.com/cng/...thread.id=88007&view=by_date_ascending&page=1
Not sure what to do now...
I've had the same sort of thing, I just disconnect (Long press on the red End call key or click on the 3G icon in the top bar and hit disconnect), and let it reconnect.
I have exactly the same issue with mine as well and its only started recently. I too have found the only way to fix it is to go through and 're setup' the connection. Disconnecting and reconnecting, rebooting all seem to do nothing...
marcopolo007uk said:
If Downgraded to WM6 (T-Mobile stock ROM) and Im still having this issue. Very frustrated.
I've found a few posts from the US who seem to have the same sort of issue. 3g does not recover after dropping out of service.
http://forums.wireless.att.com/cng/...thread.id=88007&view=by_date_ascending&page=1
Not sure what to do now...
Click to expand...
Click to collapse
Are you abled to make a voice call over 3G...?!
Noxious Inc. said:
Are you abled to make a voice call over 3G...?!
Click to expand...
Click to collapse
I think so... however, Im such a light "voice" user I never really notice... I'll double check the next time it goes. IE When I get a cuppa tea at the office..
marcopolo007uk said:
I think so... however, Im such a light "voice" user I never really notice... I'll double check the next time it goes. IE When I get a cuppa tea at the office..
Click to expand...
Click to collapse
Which symbol is most of the time in the top of your screen G/E/3G/H...?! Check this one out also --> my 3G issue
I usually have a H (1 or 2 bars), when walking around my office this can drop to a 3G connection at times.
If I head to the basement, I drop to the Areial symbol or completely disconnect.... When the H or 3G connection starts again my Data connection fails as described above.
(However, I am able to make normal outgoing voice calls, not tried incoming yet)
Ok, I think I have a work around that seems to be working for me.
I set my BAND to GSM only as a test.... and it worked for the whole day, when I dropped into a NO SERVICE area the data connection dropped. When it recovered my data connection was back and working.
Obviously GSM is too slow, so I've now set my BAND settings to;
Network Type - WCDMA
UMTS Band - UMTS(2100+800)
And also diasabled HSDPA.
Currently everything seems ok... Now my connection does not drop from HSDPA>3G>G and back up again it seems to work fine?? Seems the issue may be with switching between the GSM standards??
I realise I wont get coverage in GSM only area's, but consistant data (Push Email) is just as important to me.
I've the same problem, but changing settings to gsm only is no solution. In this case I have to restart my Kaiser to get a new working connection.
I also have many Problems since updating to wm 6.1. Can I downgrade to the original german 6.0 or is there a really stable german 6.1 out there?
I've been getting the same problem as well for the past month or so.
Have been 'fixing' the problem by either putting the phone into airplane mode and back again, or rebooting the phone.
It's getting quite annoying though
Stopping the phone dropping to GSM seems to work for me. Leaving me with HDSPA and 3G.
I'm lucky to be in a good 3G coverage area I guess.
Im not sure who we should log this issue with? Carrier or HTC?
Are we all on T-Mobile having this issue?
i'm on o2 germany and a one day test with t-mobile didn#t show this error
with o2 i have this problem about three times a day
any new ideas since july ?
Sometimes i want to throw my phone away.
I'm still having the problem as well. Has anybody figured out a solution?

EDGE/GPRS/3G Questions/Issues/Info

This might be a silly question, but does anyone know if the G1 will be able to access the web if you live in an area where 3G is not available yet? I live north of Los Angeles (who has 3G) in Bakersfield and we don't have it yet. I am hoping that I was not an idiot to preorder the phone and then not be able to use all the cool web features.
Thanks in advance,
Jamie
it should still work on the EDGE network
From my understanding it will work with GPRS, Edge, and 3g so you shouldn't have any problems bro by the way I understand the concern.
With a 1150ma battery, GPS, "big" screen etc, 3G will just drain the battery even quicker.
I will not worry about 3G until an extended battery is released- and the fact that 3G will not be in my market for a year of so.
aad4321 said:
Hey guys i have a htc wing now, and it does not have a gps. It looks like the gps for this phone is one of the main highlights, because it uses it for a lot of applications. Does anyone know what the gps strength will be like? Will it work will in a building, it do i have the be in direct light for like ten minuites to get a signal?
Anyone with a htc device with a gps already, does it work well?
I hear the android is a-gps, so mabye it will have the ability to somewhat work well when in a pocket, or building.....
Click to expand...
Click to collapse
Time for a lesson on GPS... It uses satellites in the sky, and you need a view of a certain amount of satellites to find your location (4 will find you but not very accurately, the more the better). If you're in a building, and not right next to a window, no GPS will ever find your location, ever. That's like asking if your internet will work if the ethernet cable is unplugged from the back of your computer and you don't have wifi, it goes against the entire idea of how it functions.
Now, as for the quality of the HTC GPS receiver... People have complained about GPS lag, but I maintain my opinion that it's completely software related, my Fuze had none whatsoever. You don't need to be in sunlight, just have enough clear sky that it can get a reading from the satellites. I've taken trips with the Fuze even on very cloudy days and it took a little longer to get a lock (5-10 mins, it locks in like 30 seconds to a minute with clear skies) but once it had my position, it stayed true. All of the upcoming HTC devices use A-GPS, by the way. Diamond, Touch Pro, Xperia, G1...
aad4321 said:
WHAAAT? you dont want to use 3g? lol in my opinion thats 50 percent of the phones features.
Click to expand...
Click to collapse
He's using the battery draining as an excuse, something to keep him from pulling his hair out because he won't have 3G for another year. Anyone who's used a phone for data features on both networks knows EDGE doesn't hold a candle to 3G.
As for the original post, yes, it will give you all of the same data features on EDGE as on 3G.
The big thing with A-GPS is that it's mainly used to increase the startup speed of your GPS. Instead of waiting 10 minutes to download the almanac of the satellites in the sky from the GPS sats, it downloads the data over your data connection, using the basis of which cell site you're connected to for determining your rough location. This way it only takes about 30 seconds to get a fix instead of much longer.
The sensitivity of the GPS on phones has been fairly good as far as i've seen on devices like the Tilt and such, so I don't see why a phone with such a heavy emphasis on location-based apps would have a sub-par GPS setup. Here's hoping things work well.
Black93300ZX said:
He's using the battery draining as an excuse, something to keep him from pulling his hair out because he won't have 3G for another year. Anyone who's used a phone for data features on both networks knows EDGE doesn't hold a candle to 3G.
As for the original post, yes, it will give you all of the same data features on EDGE as on 3G.
Click to expand...
Click to collapse
Thanks to one and all!!! I am looking forward to my G1 and retiring my Wing.
Black93300ZX said:
He's using the battery draining as an excuse, something to keep him from pulling his hair out because he won't have 3G for another year. Anyone who's used a phone for data features on both networks knows EDGE doesn't hold a candle to 3G.
As for the original post, yes, it will give you all of the same data features on EDGE as on 3G.
Click to expand...
Click to collapse
3g doesnt burn that much battery unless your using it constantly like as a primary internet for your computer. also when you put your phone in sleep mode it isnt runnig in the background
haitiankid4lyf said:
3g doesnt burn that much battery unless your using it constantly like as a primary internet for your computer. also when you put your phone in sleep mode it isnt runnig in the background
Click to expand...
Click to collapse
Exactly... But when you're without 3G, I guess you try to justify why it's not as good, and that's what he came up with. It's like everything though, people on here try to justify why the iPhone isn't as good as the Diamond/Touch Pro, truth be told it's better in many aspects but comes short in many as well.
3g data transfer?
ok i currently have the tmo wing.. and i can connect my lappy to the tmo data network via usb port.. will i be able to do this with the g1?yes/no maybe?
iife_aint_easy said:
ok i currently have the tmo wing.. and i can connect my lappy to the tmo data network via usb port.. will i be able to do this with the g1?yes/no maybe?
Click to expand...
Click to collapse
I choose D... all of the above
No... it will not work out of the box.
Yes/maybe... it should work someday soon unless HTC/T-Mobile have somehow disabled that ability in hardware.
As soon as I get the phone I will be working on it on the Linux side (not an actual internet sharing app... more of a route/iptables script) and I am sure someone will work on a java solution (although a kernel solution would be faster). There was an application for the iPhone that provided internet sharing but it was banned from apple store and Google has said they won't do that so I think it should be here soon.
problems with Wireless (3g and wifi)
does anybody else have problems with the 3g?
i have tmobile and i didnt select the option for only 2g but my 3g keeps going in and out even when im in the same spot it'll go from 3g to Edge for no reason.
also does anybody have problem conecting to wifi?
i have a linksys wireless n (WRT300N) router, the ssid is visible and uts using wep security but when ever i try to connect to it it says out of range or it just stops trying to connect Please Help
haitiankid4lyf said:
does anybody else have problems with the 3g?
i have tmobile and i didnt select the option for only 2g but my 3g keeps going in and out even when im in the same spot it'll go from 3g to Edge for no reason.
also does anybody have problem conecting to wifi?
i have a linksys wireless n (WRT300N) router, the ssid is visible and uts using wep security but when ever i try to connect to it it says out of range or it just stops trying to connect Please Help
Click to expand...
Click to collapse
I have an issue with my G1 WIFI connection. If i broadcast my SSID I connect with no problems. but if i disable the broadcast it will not connect, and this is with me manually putting in the connections into the phone.
I called TMobile but they said i needed to call HTC. they didn't have a solution.
BTW, I have no WEP enabled. I just disable the SSID broadcast.
I just connected to my Linksys router with WPA2 and had 3G running, connected no problem.
Haitiankid: try entering the details of your network manually and seeing if it will connect then. Also, as for the 3G fading in and out, are you in a week signal area for 3G?
wifi working
I got my wifi to work. It was my routers fault. What I did was in went into my routers settings by typing 192.168.1.1 and entered 'admin' (no quotes) and no password. Once in my settings I changed my brocasting type from b&g mixed to all mixed changed frequency to auto, changed network key from shared to open and wifi started working. I don't know if all those steps were neccesary but it worked for me. Hope it works for some else.
As for the 3g it seems to be getting better
for those of you with the 3g/edge switching problem...
Hey, if uve got the 3g switching to edge back and forth continuously, its likely because you didnt get a new SIM card when u got the g1. It simply means you have an old SIM card that doesnt support 3g well, call tmobile up tell them your situation, theyve given most people a free new SIM card thats more compatible.
drewernxc said:
Hey, if uve got the 3g switching to edge back and forth continuously, its likely because you didnt get a new SIM card when u got the g1. It simply means you have an old SIM card that doesnt support 3g well, call tmobile up tell them your situation, theyve given most people a free new SIM card thats more compatible.
Click to expand...
Click to collapse
I don't think that's the case. I've had the same SIM card since 2000, no problems like this. If any SIM is too old to support 3G, I'd think one made 8 years ago would definitely be the case.
It sounds like he's in a bad coverage area, which could be lots of things. There is a coverage map on the T-Mo website, don't know if it shows 3G. Or it could be the building he's in. My phones have never worked at my grandmother's house. I get full bars on the front porch, and full bars the second I get out the back door, but no signal in the house itself. Even relatives on other networks get little to no coverage inside the house. Probably the really really old insulation and building materials are blocking the signal. At my last apartment I only had a good signal on the corner of my bed, and that disappeared when new neighbors moved in upstairs.
These are radio waves, which aren't foolproof or perfect, they encounter all kinds of interference. Nothings going to be as secure and consistant as a wired connection. Nature of the beast, unfortunately.
haitiankid4lyf said:
I got my wifi to work. It was my routers fault. What I did was in went into my routers settings by typing 192.168.1.1 and entered 'admin' (no quotes) and no password. Once in my settings I changed my brocasting type from b&g mixed to all mixed changed frequency to auto, changed network key from shared to open and wifi started working. I don't know if all those steps were neccesary but it worked for me. Hope it works for some else.
As for the 3g it seems to be getting better
Click to expand...
Click to collapse
Careful dude, with the security set to open anyone within range (neighbors, wardrivers, etc.) can use your wifi to get on the internet. Try using WPA or WPA2 security, but leaving it all mixed and frequency at auto.

Data not working

I have an HD7 and intermittently I will try and use my phone, I will have perfectly fine signal yet none of my apps email/youtube/facebook/internet explorer/bing search can connect to the web. Signal will be be fine yet they will pull no data.
If I restart the phone it will work again for a few hours and then randomly happen again. Personally I am getting just a little annoyed with having to constantly restart the phone 5-6 times a day. Is anyone else experiencing this problem?
Just so you guys know I am not trying to troll or dog the OS, merely wondering if I have a faulty unit or if this is an OS issue.
bernaserra said:
I have an HD7 and intermittently I will try and use my phone, I will have perfectly fine signal yet none of my apps email/youtube/facebook/internet explorer/bing search can connect to the web. Signal will be be fine yet they will pull no data.
If I restart the phone it will work again for a few hours and then randomly happen again. Personally I am getting just a little annoyed with having to constantly restart the phone 5-6 times a day. Is anyone else experiencing this problem?
Just so you guys know I am not trying to troll or dog the OS, merely wondering if I have a faulty unit or if this is an OS issue.
Click to expand...
Click to collapse
so sorry, but do u have data connection with your current sim/plan????
my last plan did not have data plan on it and the phone did not work until i sudscribed the data...
and u cant set up phone with out 3G data plan...
I faced the same trouble few days ago. I dont have Wifi, cannot download "connection setup", but i flash a Singtel Rom (My HD7 is T-mobile):
RUU_Schubert_hTC_Asia_SEA_WWE_1.57.728.02_Radio_5.52.09.16_22.33a.50.10_Signed
Then it work, data connection is fine.
For anyone who comes from an Android phone with data service, check with T-Mobile to see if the service is combined or separate. T-Mobile did have two separate data services, one for WinMo and another for Android, and they would not work with the other phone system. This is how it was with my service and T-Mobile combined them for me so that my data service now works with either system.
truffle1234 said:
so sorry, but do u have data connection with your current sim/plan????
my last plan did not have data plan on it and the phone did not work until i sudscribed the data...
and u cant set up phone with out 3G data plan...
Click to expand...
Click to collapse
Yeah I have data on my plan. Data will work fine for hours but then I will put it down while doing something use it again and no data. If I reset it then it works again for a short while until it happens again.
bernaserra said:
Yeah I have data on my plan. Data will work fine for hours but then I will put it down while doing something use it again and no data. If I reset it then it works again for a short while until it happens again.
Click to expand...
Click to collapse
3g data connection is spotty form time to time and place to place... my provider told me that it always depends on how many ppl are using that substation or whatever they call it....
jasonsharp said:
I faced the same trouble few days ago. I dont have Wifi, cannot download "connection setup", but i flash a Singtel Rom (My HD7 is T-mobile):
RUU_Schubert_hTC_Asia_SEA_WWE_1.57.728.02_Radio_5.52.09.16_22.33a.50.10_Signed
Then it work, data connection is fine.
Click to expand...
Click to collapse
Hi Jason,
Was it difficult to flash your T-Mobile (USA?) HTC HD7 with the above ROM? Did you gain anything else over the original T-Mobile Rom? I presume it will get rid of the T-Mobile splash screen! Cheers.
Running into the same problem as the OP with my Mrs. HD7. Took hers for the last little while and I can do a reset and access about 3 pages worth of info or updates and then it drops. Tried manual apn configuration, automatic and htc connection setup and no luck. This is at all times of the day in all locations so it is not network based or sim card based as I went to the t mobile store and stuck in the sim and was able to access the network with zero problems on all demo phones. Customer care finally agreed to a warranty replacement after some help from a store rep. They would not allow an in store exchange unfortunately.
What network are you with? I get data issues on giffgaff quite a lot. But a reset does nothing about it - it seems to be related to which cell tower I'm bouncing off and whether it feels like giving me data connection (even though signal strength is maxed out!).
I have this same problem, personally ive had it with my HD2. A quick fix for this is turning on and off airplane mode instead off turing off and on your device.

[Q] Extremely low WLAN signal strength

My N1 used to be able to get a decent signal everywhere in the house but of late it's struggling to even detect and maintain a solid connection with the wireless in the next room to the router.
I've got a laptop and iPhone in here and all of them have full bars except the N1, which keeps switching from data to wireless and back and can't maintain the connection consistently.
Any ideas on why?
Does it have to do anything with the radio/kernel?
Anyone?
I'm thinking of changing the kernel, would that help?
hackm0d said:
My N1 used to be able to get a decent signal everywhere in the house but of late it's struggling to even detect and maintain a solid connection with the wireless in the next room to the router.
I've got a laptop and iPhone in here and all of them have full bars except the N1, which keeps switching from data to wireless and back and can't maintain the connection consistently.
Any ideas on why?
Does it have to do anything with the radio/kernel?
Click to expand...
Click to collapse
Try this first.
Tell the phone to forget the network, restart your router and see if reconnecting takes care of it. My notebook used to have this issue so it's worth a shot.
If that doesn't help, then you might look into a different ROM/Kernel or make sure that it's not a hardware fault with the N1 itself.
Could it be due to an OTA update that changed the radio?
The same happens to me, And it gets to a stage that it totally disconnects from wifi. It's really getting ln my nerves as we even got a booster and it doesn't help :?
Sent from my Nexus One using XDA App
same weak wifi signal on HTC Desire.
zuberio said:
Could it be due to an OTA update that changed the radio?
Click to expand...
Click to collapse
i second that. though i don't own N1, my Desire was getting full signal last year, recently i am getting very low signal as well. other devices get full signal as usual. so probably there was some update messing up.
i'll keep on searching if someone has better info to resolve.
Radio doesn't have anything to do with WiFi. Kernel does.
i'm having the same problem...has anyone found a fix?
The problem's extended significantly. Bluetooth headset usage stutters profusely, even when I'm right next to the device.
I'm pretty sure the Wi-Fi issue has nothing to do with my router, since my Desire has full signal in the same place my N1 has one bar and is struggling to get a connection.
Changed kernels, ROMs, radios, flashed engineering SPL (I know that doesn't help, however) and even a stock EPE54B ROM. No results.
hackm0d said:
My N1 used to be able to get a decent signal everywhere in the house but of late it's struggling to even detect and maintain a solid connection with the wireless in the next room to the router.
I've got a laptop and iPhone in here and all of them have full bars except the N1, which keeps switching from data to wireless and back and can't maintain the connection consistently.
Any ideas on why?
Does it have to do anything with the radio/kernel?
Click to expand...
Click to collapse
try flashing back to pershoot's 2.6.35.9 kernel.
pukemon said:
try flashing back to pershoot's 2.6.35.9 kernel.
Click to expand...
Click to collapse
Makes no difference, I even tried flashing back to stock EPE54B (fastboot).
you may also give intersectRaven's kernel a try. the one with the wifi boost.
joerusama said:
you may also give intersectRaven's kernel a try. the one with the wifi boost.
Click to expand...
Click to collapse
2.6.38.6_CAVS-CM7_CFS_20110517_2251 is the one I'm trying.
Nope, Wi-Fi range still the same, Bluetooth still stuttering on the new kernel.

[Q] Wifi Sharing on Tmobile Woes

I run CM7 nightlies on my Tmobile N1. Recently I killed my cable Internet/TV connection at home and have been using the built in WiFi tether for my home devices.
While it typically works great (for free), the data on my N1 will lock up. I have full 3G/HSDPA at my house. Using #*#*4636*#*# it states I am connected but fails to ping or load up any data on the phone or through its shared connection.
The only way to fix the problem is to toggle airplane mode and re-enable the WiFi Tether or sometimes a reset is required.
I've changed to several Gingerbread roms, flashed various radios, and even exchanged SIM cards.
Is this behavior normal or not? For regular web surfing I can live with it, but the main problem is that I cannot download anything without it getting interrupted (like updated nightlies or 50mb+ files).
Bumpity
No one has any problems with their WiFi sharing?
i used my phones internet as my regular home internet for a month. i used up about 25 gigs. i streamed videos, downloaded videos and podcasts with no interruptions. don't know what your problem could be. i was using cyan 6.1.1
I occasionally have experienced that issue, but it seems as if you have it much more frequently than I ever did. I would mainly get it when I tethered from areas with bad reception.
You state that you have full 3G/HSPA at your house. I am wondering how many bars of reception you happen to have. Also, try setting your phone to WCDMA Only in that 4636 menu. That seemed to decrease the frequency at which it happened for me.
I also found that once in a while, I could get tethered data working again by simply using the phone's native web browser to access any data. Good luck with the issue.
player911 said:
While it typically works great (for free), the data on my N1 will lock up. I have full 3G/HSDPA at my house. Using #*#*4636*#*# it states I am connected but fails to ping or load up any data on the phone or through its shared connection.
The only way to fix the problem is to toggle airplane mode and re-enable the WiFi Tether or sometimes a reset is required.
Click to expand...
Click to collapse
I typically have full bars of signal usually reading around -100dbm. When the internet drops, it drops completely; maps, browser, apps, etc all fail and I can't "jump start" it other then toggling airplane mode or resetting the phone. Typically a reset is best.
Perhaps I'll flash back to CM 6.1 and test it over the weekend. I'll do a backup of my current setup if things aren't fixed.
The purpose of this thread was simply to see if others have experienced the same issues and if it was worth "trying" to fix.
It might be a case of overheating device - it'll be good to test different ROMs and kernels.
I don't think the device is over heating at all rather then just a carrier issue. I flashed to CM 6.1.1 over the weekend and immediately found I was still having data issues (where it would work for like 5 minutes then drop out).
I did find that EDGE was a solid connection and stayed connected while I downloaded CM7 and GAPPS. I put a call into Tmobile and yacked at them for several hours. They escalated it up several times in their engineering department and so we'll see. I spoke to HTC a few times in there and they didn't think it was a handset problem either.
I guess we can close this thread as it doesn't seem to be a wide spread problem. I am running a stable version of CM7 now and we'll see.
@above: I have tested different radios, roms, and kernels. This thread started out as a issue with WiFi Tethering but ended up being the phone simply dropping its data connection. I originally was curious if this wifi sharing behavior was normal or not.
player911 said:
I put a call into Tmobile and yacked at them for several hours. They escalated it up several times in their engineering department and so we'll see.
Click to expand...
Click to collapse
+1 for this part..
Sent from my Nexus One

Categories

Resources