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Samsung Galaxy S - backing up and updating firmware issues - Please Help!

Hi
I have a Samsung Galaxy S and I want to back it up and update it to the latest version of software.
I have download Kies, but when I load it, the Firmware Information area says the following:
"This version of the devive cannot be updated"
"Current firmware version: PDA:JF3/PHONE:JF3/CSC:JE5 (ORA)"
I have tried Googling for an answer and tried Samsung's useless support area on their website but cannot find a solution.
Can anyone help? I seem to be able to backup my contacts, but not apps, or upgrade the software version.
I have various glitches and bugs when using my phone that I would hope this software would iron out. These include, phone not loading some apps, screen freezing, blank screen appears and only way to reset is to take battery out, loses connection to SD card so wont load gallery, wont allow an extra Google account to be added...
It seems to have some serious problems. Can anyone help?
Thanks
sbaker81

This version of the devive cannot be updated"
Means their is no firmware update yet for that branded model .
Contact phone provider .
I have various glitches and bugs when using my phone that I would hope this software would iron out. These include, phone not loading some apps, screen freezing, blank screen appears and only way to reset is to take battery out, loses connection to SD card so wont load gallery, wont allow an extra Google account to be added...
FACTORY RESET ..
Non provider firmware available via Samsungfirmware and flash via Odin read Faqs from main page .
http://forum.xda-developers.com/showthread.php?t=846913
http://forum.xda-developers.com/showthread.php?t=723596
jje

Thanks for this
Why would there not be an update of Android for the Galaxy S? There has been news about it being out so this doesnt make sense.
Thanks for the other link - looks far too complicated for me to start tinkering with this. Is there no other way for me to get an update?
Do you know anything about how to back up apps?
Wont a factory reset clear everything I have on the phone, so I will lose everything?
Thanks

Why would there not be an update of Android for the Galaxy S? There has been news about it being out so this doesnt make sense
I said and Kies says no update for your branded phone whoever you bought it from has not yet updated the firmware .
Pointless now as 2.3 due for release soon .
Wont a factory reset clear everything I have on the phone, so I will lose everything
yes
jje

I think Im unfortunate enough to have one of the first batch of Orange UK Galaxy S's which have issues with the Kies software and are, according to Orange "un-updateable".
Samsung are working on a fix but its a Kies issue apparently.
If I factory reset, I will lose everything. I have backed up contacts, I can sort images, videos ect easily, but how do I back up apps? There is no option for this in Kies?

[Q] Samsung Galaxy S 19000M MAJOR problems, bad kernal, bad ROM...HELP:(

Hey guys I been having a huge problem with my Samsung Galaxy S 1900M its currently locked with Bell/Virgin Canada. I bought it off of some 2nd hand company. The phone was sold as is saying that it was unable to connect to the computer, (computer does not recognize it at ALL). I bought the phone amusing it was a ROM load problem. It came to me rooted and in almost perfect condition so I was quite happy with my purchase considering I paid $180 USD ($170 CAD). I tried connecting to the computer using the USB that came with the phone, and as stated it does not recognize it at all on ANY Windows/Linux base PCs. I also have another Samsung USB cable that I know works, I tired that as well...no success.
So I am assuming who ever loaded a ROM did not know what they were doing.So I have been searching all over the internet/google, XDA forums and Q&A and everyone point to loading a new kernal....BUT here is where it gets weird. Who ever had this phone previous did not flash a new kernal when updating and put the 3e recovery on the phone, WHICH MEANS I cannot flash any new: Kernals, OR ROMS using the CWM, which btw I am pretty sure isn't working properly because it goes into the base recovery mode with limited options, ex. reboot, sdcard update.zip, wipe cashe, format sdcard...nothing else.
Which brings us back to the original problem, I can not connect to the PC for ODIN to work its magic on the kernal....Please help....
Here is the current load,
Firmware Version: 2.2
Baseband: 19000UGJK4
Kernal Version: 2.6.32.9 shout.leeSEP-09 #1 ( I have never heard of this?)
Build: FROYO.UGJK4

may be a issue with drivers dont quote me though, i had to update drivers after flashing and updateing my galaxy s, as i had simular issue with odin, by not reconize, do you mean windows wont even detect the phone added, or is it connect and nothing? does the phone charge when connected to the pc ?

The phone does charge, but even with the Samsun Keis app, and having the proper Sumsung drivers it still wont even detect the phone. I even went to Device Manager and searched for new hardware/device. I also tried putting it into download mode, and connecting Odin. Windows still wont even detect it. I think its a problem with the kernal....for both issues...

Fixed the problem, hope this helps for others.
Just following up on this as I figured out what to do on my own in case anyone else has this issue.
It was quite simple actually, the kernal was faulty, and so was the ROM that was loaded just as I anticipated
1st:The person that previously owned the phone loaded FROYO custom build that was taken from a leaked version prior to the official release and had no USB support, therefore being unable to connect to the computer.
2nd: The kernal was a custom build and had a 3e recovery built into it and was not able to load any un-verified files(unofficial ROMS, firmwares, updates etc.), therefore I was not able to load a new ROM to fix the first problem, stated above, and visa versa.
I found a program on the market place called "kernal manager", I downloaded the PRO version by searching Google on the computer for the .apk file, I then copied the .apk file onto my external 2 GB SD card and ran the .apk file through the phone. I then opened "kernal manger pro" and opened the menu button, then hit search for kernals. A list of different models of phones came up, I browsed down to my handset maodel (Samsung Galaxy s 19000), press on it, and got a list of kernals. I took each top rated and downloaded kernal listed, did a little research on the internet and found one of them to be suitable. I then went back to the phone chose that kernal through "kernal manager", it asked me to flash then reboot, I hit yes, it then begun the process, and when finished reboot on its own. I then reboot into recovery again after the kernal had loaded and the first reboot and found that the new kernal had succsefully been flashed. I then was able to go about as I please. I uploaded a cm7.zip file to the external sd card, put it in the phone, boot to recovery browsed to the file, and ran it having complete success.
I am now happily running Cyanogen 7. Hope this helps anyone that needs it. Any questions just ask

sgs gone crazy

hi there
getting straight to the problem : i got my sgs (international I9000) 3 months ago and tried to upgrade from 2.1 to 2.2 but failed many times. then i accidently flashed a vibrant rom (eugene one) in my phone and i couldn't get to dl or recovery mode so i gave it to a local store here that helped me get back to stock 2.1 but i didn't know how he did it .. probably with a jig
everything went fine and i was able to enter both modes but then NUMEROUS force closes appears whenever i open most of apps (google apps and other 3rd party apps but others like massege, phone, contacts, players works fine), can't delete or put anything in the sd card . I tried to fix it with flashing to another stock roms i even tried 2.3 , the flashes were ok but force closes kept coming. I also tried wipe data and factory reset from recovery but to no avail. also when i change settings, delete files, etc .. and then reboot everything goes back to how it was before i did the change
i read many threads that my phone internal might be corrupted from all this @*&* and i thought i would ask here before sending it to samsung hoping i would find a solution here
regards and sorry for bad english

zimbawi90 said:
hi there
getting straight to the problem : i got my sgs (international I9000) 3 months ago and tried to upgrade from 2.1 to 2.2 but failed many times. then i accidently flashed a vibrant rom (eugene one) in my phone and i couldn't get to dl or recovery mode so i gave it to a local store here that helped me get back to stock 2.1 but i didn't know how he did it .. probably with a jig
everything went fine and i was able to enter both modes but then NUMEROUS force closes appears whenever i open most of apps (google apps and other 3rd party apps but others like massege, phone, contacts, players works fine), can't delete or put anything in the sd card . I tried to fix it with flashing to another stock roms i even tried 2.3 , the flashes were ok but force closes kept coming. I also tried wipe data and factory reset from recovery but to no avail. also when i change settings, delete files, etc .. and then reboot everything goes back to how it was before i did the change
i read many threads that my phone internal might be corrupted from all this @*&* and i thought i would ask here before sending it to samsung hoping i would find a solution here
regards and sorry for bad english
Click to expand...
Click to collapse
I flashed a vibrant and captivate rom on the first day i got my SGS and promptly soft bricked it.
Was able to get it back and running though, no force closes.
I suggest backing up all your phone internal data SD data (On your computer) etc. And send it to Samsung and just replace all the data afterwards.
I'm not experience enough to aid you (Sorry) and and the problems are a little ambiguous.
Hope i have helped. Good luck getting your phone back and running again

[Q] Galaxy S i9000 won't factory reset and force closes frequently - now with logcat

Hello all,
please forgive me first of all because I've had very little sleep due to this issue. And its a long thread, but more detail is better generally I believe.
First, some background, and unfortunately, it starts with my wifes phone.
My wife has a Galaxy S GT-i9000 on Orange in the UK. She has had it, probably about a year maybe at most. She has a few apps that she has downloaded but nothing major and on first looks when I got it nothing I expect would cause this issue, just facebook etc.
My wife came home and said, my phone keeps coming up with a message saying force close. Ahh, I thought, some apps gone nuts, but alas, it appeared to be many apps including Maps, Google Upload (I assume this is a system process), Facebook Katana and many more, probably about 20 Force Close messages pop up one after the other and it lags whilst trying.
Odd, I thought, I also noticed the icon for one of the apps on her homescreen had changed to the default White and Green one with the android on it.
I suspected something had gone wrong (obviously), I asked if she had rebooted it and she said she had. So, I rebooted it again, just incase. Same problem.
I then thought it might need an update, it was running official Kies 2.3.3 (or was it 2.3.4, I forget) so I plugged it into my netbook and ran Kies, had to update that as it didn't have the latest application update. I then started the firmware update, after backing up the phone using Kies.
Halfway through the update, Kies popped up a message saying something went wrong and that I had to unplug the phone, take out the battery and reboot. Odd, I thought as the phone was telling me to not doing anything. I waited a minute, nothing further happened, so I did this. Then I got the Black Screen of Death with the phone, the dots and the computer screen.
Crap!!! I thought, I managed to get into Download mode, and reflash it using what I believe was an official ROM using Odin. I then rebooted, and found that it STILL had the data on it and it STILL was doing the force close. At least I had it back to "working" though so I was mildly happy.
I then did a factory reset using the menu system, erased the USB storage (there is no external SD card in her phone) and rebooted, still force closing but prompting me to setup again. Weird. I went through the setup slowly, as every second or so a force close would popup, then when I completed the setup (which still had the wifi settings, account settings etc in it) the System Setup crashed with Force Close. I then rebooted and got to the Home Screen, but still crashing.
I rebooted and used the recovery screen to clear the cache and factory reset, despite the warnings I will lose everything, nothing was wiped.
I tried to update using Kies again but it tells me that the firmware/device is not supported. I am now trying to see if I can use Odin to install a Kies supported firmware. So that I can then try an update using that again.
Anyone got any suggestions, at present, my thoughts are, I was going well within the realms of warranty up until I reflashed it using Odin to try and get back in as I'd only used Kies to update and the issue "just started happening" without my missus doing anything.
There are no signs of damage on the phone and she tells me it was just sat on her desk all day.
So, my question is, what now? I'm of the opinion based on the above that if I can't reflash a warranty supported Kies update, then maybe a custom ROM will be worth a shot to see if its a hardware failure or if its software. I just have never had an issue like this with my HTC Desire and I've ran many custom ROMs and standard ROMs on it.
I do have the .tmp file of the update Kies downloaded, and I also have a Binary folder which has some file inside a couple more folders but its not a .tar or a .zip because when I try renaming it (after a copy) it won't open.
So, suggestions on a postcard, thanks if you got this far through this nightmare. All help massively appreciated.
Edit: it appears to be the same issue as this: http://forum.xda-developers.com/showthread.php?t=822238
I'll try some of their suggestions. Today I also did the *2767*3855# today which I found after a bit more searching. Same problem after a reboot. Force close and data still there.

I've tried and tried again to do various solutions for this, I've even ran a logcat using adb to see if I can see the problem. I suspect its a Dalvik Cache issue in that its unable to write to it for some weird reason.
I've downgraded it to Froyo following this guide: http://forum.xda-developers.com/showthread.php?t=1100906
It now detects in Kies and offers me a firmware upgrade. I suspect it will die again though if I try due to this Dalvik problem.
Wiping cache does not wipe the cache. Everything still appears to be there on reboot as mentioned above.
Here is a copy of the LogCat with Java errors all over it: http://leenukes.co.uk/downloads/logcat1.txt (its quite long)

I guess nobody knows. Today I will speak to Orange to try and get it fixed or replaced.
Sent from my HTC Desire using Tapatalk

We've been told it is beyond repair. We will see what they say when we go back into the shop. Its still in warranty so I don't see why they won't replace it.
Sent from my Galaxy Nexus using Tapatalk

I have a friend with a Galaxy S from Orange Romania and suddenly the phone kept showing Force Close on every App. He had 2.2.1 if I remember right. He whent with the phone to an Orange Shop and they only do a factory reset but data was not wiped.
So what i have done for him:
- start the phone in Download Mode
- start Odin with repartition check and XXJVT (2.3.5) firmware with 3 files (code, phone and CSC) + pit file .512
- after reflashing the phone does have all tha data, so i resarted in Recovery Mode and done a Factory Reset and a Cache Wipe
- i flashed Speedmonde Kernel k16.10 and do again from Recovery Mode a Factory Reset, Cache Wipe and Davlick Wipe.
On reboot the phone was CLEAN. No force closes for a week now.
Sorry for my English hope it helps!

ZiDanRO said:
I have a friend with a Galaxy S from Orange Romania and suddenly the phone kept showing Force Close on every App. He had 2.2.1 if I remember right. He whent with the phone to an Orange Shop and they only do a factory reset but data was not wiped.
So what i have done for him:
- start the phone in Download Mode
- start Odin with repartition check and XXJVT (2.3.5) firmware with 3 files (code, phone and CSC) + pit file .512
- after reflashing the phone does have all tha data, so i resarted in Recovery Mode and done a Factory Reset and a Cache Wipe
- i flashed Speedmonde Kernel k16.10 and do again from Recovery Mode a Factory Reset, Cache Wipe and Davlick Wipe.
On reboot the phone was CLEAN. No force closes for a week now.
Sorry for my English hope it helps!
Click to expand...
Click to collapse
Sound advice there mate, other thing I would have done is in recovery mode before the ODIN flash I would have format sdcard, making sure you have removed BOTH the external sd and the sim card, as it can wipe them as well.Then flash through ODIN as per instructions above.
Using JVT I would flash either speedmod or semaphore 2.1.1 which I personally use.
Happy flashing!!

turns out it was water damage and some parts corroded.
Its going to be claimed for on insurance.
Sent from my Galaxy Nexus using Tapatalk

Hello all,
the phone came back from repair yesterday, yay!
the phone now however, doesn't appear to lock onto a mobile signal for very long. Boooo!!!
After sending off for repair using insurance, we got the phone back yesterday but it now appears to be broke in another way. It won't lock on to a mobile signal, wireless is fine but data network and sometimes just mobile signal is patchy and keeps dropping.
I've just reset it to factory defaults, same problem. What I did notice, which is odd is that since it came back from repair, its now unlocked and I can put another networks SIM card in it, same issue there too so I know its the phone now.
I'm going to scour the forums to see if anyone else had/has issues like this, it is running the latest firmware now and a full wipe really did fully wipe it this time, as opposed to last time with its issues due to water damage. One step forward, two steps back?

Its going back to the insurance company. Especially as Orange were suggesting that we pay £70 for a new handset.
Absolute fool I had on support today, yesterday I at least had someone sensible.
Sent from my Galaxy Nexus using Tapatalk

SGS force close problem
Hey guys i m facing a similar solution in my samsung galaxy s. After deleting all the contents and uninstalling the applications, I m getting them back after rebooting and all applications has to be force closed after rebooting.
Please help me to solve this problem

Signal issues
leenukes said:
Hello all,
the phone came back from repair yesterday, yay!
the phone now however, doesn't appear to lock onto a mobile signal for very long. Boooo!!!
After sending off for repair using insurance, we got the phone back yesterday but it now appears to be broke in another way. It won't lock on to a mobile signal, wireless is fine but data network and sometimes just mobile signal is patchy and keeps dropping.
I've just reset it to factory defaults, same problem. What I did notice, which is odd is that since it came back from repair, its now unlocked and I can put another networks SIM card in it, same issue there too so I know its the phone now.
I'm going to scour the forums to see if anyone else had/has issues like this, it is running the latest firmware now and a full wipe really did fully wipe it this time, as opposed to last time with its issues due to water damage. One step forward, two steps back?
Click to expand...
Click to collapse
Sounds like a modem issue, where the techs at Orange put in the wrong modem for your firmware. I did the same thing when I upgraded from Froyo to Gingerbread.
Alternately, it could be a broken external antenna connection as a result of the corrosion from the water damage. Google "no signal fix" and look for a site that ends in .uk
Just a thought for others who come across this problem.
I

[Q] Help! Can't download any apps...

Hi
i tried to download an app but that didnt work - i was able to download payed apps and update the apps. So i followed all the help and forum advices but still could not download free apps. I have now done a soft reset and it is still not working - it got worse to not installing any apps or updates. I used the Sony Update Service Tool and did a reinstall of the newest Firmware, still i cannot download any apps!
thanks for your support

Does it show any error message?

Kirkymole said:
Does it show any error message?
Click to expand...
Click to collapse
no thats the thing, it shows nothing...it just displays the Blue bar and downloading. I now rerouted the phone to connect through the USA via my own VPN tunnel i have, and it works. So it must be something wrong with the Swiss or German Play Servers - or my settings registered at those servers.
I also noticed that even after a reset not everything is deleted on the phone. For example my phone still lists all visited access points under the wifi tab. I wiped it, flashed it, rooted it and it still has those settings there...so strange. Also the backup tool from sony is crap