a couple weeks ago i cracked my screen. I bought a new one and replaced it myself. All was well until i tried to text with my physical keyboard and discovered that the i,m,n,k, and period keys were all unresponsive, these keys are also all in the same area.
I took apart my phone again and discovered that there is a thin strip that connects the keyboard to the unit. on this strip are 7-8 parallel lines running atop it(not touching). I noticed that the far right line had a break in it with a width much less than a needle head.
I don't know much about board circuitry but i think the lines are made of copper. I've voided my tilt warranty by opening up my phone so i'm here for suggestions. Are there general cell phone repair shops? Should i attempt to solder it myself? or is there no hope?
now concerning software my phone is out of control. When i try to message someone with the rest of my physical keys my phone will randomly insert enters and spaces into my typing which is really annoying and forces me to use a slow virtual keyboard. My phone screen will turn back on when i press the little side button, and when i have a call it will randomly put people on hold.
My phone will alos freeze up some times and an error message will popup with the option to dump some sort of file which i have to to continue. Is this some sort of virus on my phone?
I have the hyperdragon saphire rom with the radio that came with it. Do i just need to reflash? I apologize for the length of this thread all responses are appreciated.
as for the software craziness i'm sure you have tried the system restore(if you havent do it: shut off device, hold down the two 'blank buttons' and holding down the soft-reset button with the stylus at the same time then press the SEND button [green call button]) so since you probably have definitely reflash. My advice for repairing your phone is try to determine if the price for getting it repaired by a general repair shop or if repairing it yourself is better (because they might charge you who knows what )
For the sleep issue go to Settings/System/Key Lock and change it too 'Lock all buttons except power button'(mabye you did this). Also it is possible to have a virus on your phone although a system restore or reflash should fix this.
"I've voided my tilt warranty by opening up my phone so i'm here for suggestions"
actually... if u look at the phone the "warranty void" sticker is under the battery, not under the LCD. I cracked my LCD before and replaced it, after doing so, my SIM wouldnt register (phone took a heavy hit breaking the screen and sim slot). I figured what the hell and called AT&T and swapped it under warranty... They didnt say anything and I got a brand new Tilt back
A few weeks ago, my volume down button stopped working. Had no idea what was going on, so I decided to send it in to HTC. When I opened it to remove the battery, I noticed the little panel in the phone that contains the buttons the rocker hits wasn't aligned properly. As far as I can tell, popping the phone open and realigning it is all it needs.
I decide not to do it myself as to not void my warranty. Sent it in to have it repaired, and I'm told the phone has water damage. Really? My HD7 has never been near water, much less exposed to a point that it would become damaged. Regardless, they attempted to charge me $185 for the repair. I declined and had to pay a $35 triage fee.
Now I need some information on dismantling the HD7 without destroying it. I just need to get to the inside of the case where the volume rocker sits.
pantsaregood said:
A few weeks ago, my volume down button stopped working. Had no idea what was going on, so I decided to send it in to HTC. When I opened it to remove the battery, I noticed the little panel in the phone that contains the buttons the rocker hits wasn't aligned properly. As far as I can tell, popping the phone open and realigning it is all it needs.
I decide not to do it myself as to not void my warranty. Sent it in to have it repaired, and I'm told the phone has water damage. Really? My HD7 has never been near water, much less exposed to a point that it would become damaged. Regardless, they attempted to charge me $185 for the repair. I declined and had to pay a $35 triage fee.
Now I need some information on dismantling the HD7 without destroying it. I just need to get to the inside of the case where the volume rocker sits.
Click to expand...
Click to collapse
Maybe you can try this :
http://www.youtube.com/watch?v=4UBCFsMDTGA&feature=related
Dropped my phone today getting out of my car...it probably fell about 3' and landed on the back. I have a Spec hard rubber case on it and there's no visible damage. The screen and capacitive buttons still light up, but I have no picture whatsoever on the screen. Power button works, volume works, camera seems to work and it is ringing if I call it. It also wont sync with Zune, although it is charging thru the PC.
Not sure what my options are or how serious this is, but the only thing that seems to be affected is my screen not displaying a picture, which is just terrible
Do I try and take it into Tmobile to see if they can fix, or just to fix it myself, or send to HTC? I do not have insurance on it.
thanks in advance..
Nevermind, took it to Tmobile, it was still covered under warranty. $20 shipping/processing fee and a new phone should be here in 3-5 days.
Hi all,
I had my screen replaced after it cracked when pushing the on/off button. My guess there was something stuck between the button and the screen. Since the screen can't handle any pressure from the side it made a nice clean crack right across the screen.
I had it replaced at the local phone repairshop for €219,-. Luckily my home insurance covered it. The store owner insured my the screen was original as the 8 Sirocco is so rare that there aren't any non-original screens around. I kinda want to believe him, but i'm not sure...
Anyways, my double tap to wake function isn't working any more after the repair. I used several sensor apps to see if one wasn't working properly anymore, but as far as i can see they are all in working order. I hoped that a factory reset would fix it, maybe a re-calibration of some sort, but it didn't...
Does anybody know how double tap to wake works? Is it embedded in the screen, is it via software? Maybe they installed a non-original screen that doesn't support this function? If i know how this function works then maybe i can track down the problem...
Any help would be great!
marccoppers said:
Hi all,
I had my screen replaced after it cracked when pushing the on/off button. My guess there was something stuck between the button and the screen. Since the screen can't handle any pressure from the side it made a nice clean crack right across the screen.
I had it replaced at the local phone repairshop for €219,-. Luckily my home insurance covered it. The store owner insured my the screen was original as the 8 Sirocco is so rare that there aren't any non-original screens around. I kinda want to believe him, but i'm not sure...
Anyways, my double tap to wake function isn't working any more after the repair. I used several sensor apps to see if one wasn't working properly anymore, but as far as i can see they are all in working order. I hoped that a factory reset would fix it, maybe a re-calibration of some sort, but it didn't...
Does anybody know how double tap to wake works? Is it embedded in the screen, is it via software? Maybe they installed a non-original screen that doesn't support this function? If i know how this function works then maybe i can track down the problem...
Any help would be great!
Click to expand...
Click to collapse
Is the always on display working?
Double tap to wake can work differently between handsets. The digitizer is kept on in a low power mode on devices that properly support DT2W, whereas most phones can implement a software version of it where the digitizer pretty much stays fully powered on, at all times. That drains battery, hardware support pretty much doesn't.
The Sirocco has proper hardware support, so I think it has to be digitizer DT2W support. Unfortunately that means possibly a dodgy screen. Did it work with the broken screen?
You can buy Sirocco replacement screens from China/Asia on Ebay for around £130. There may well be unbranded goods circling. I have a feeling you might need to return to the store and point out DT2W isn't working and it's likely digitizer related.
You are on Pie, correct?
Audioboxer said:
Is the always on display working?
Double tap to wake can work differently between handsets. The digitizer is kept on in a low power mode on devices that properly support DT2W, whereas most phones can implement a software version of it where the digitizer pretty much stays fully powered on, at all times. That drains battery, hardware support pretty much doesn't.
The Sirocco has proper hardware support, so I think it has to be digitizer DT2W support. Unfortunately that means possibly a dodgy screen. Did it work with the broken screen?
You can buy Sirocco replacement screens from China/Asia on Ebay for around £130. There may well be unbranded goods circling. I have a feeling you might need to return to the store and point out DT2W isn't working and it's likely digitizer related.
You are on Pie, correct?
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Click to collapse
Yes, i'm on Pie. I think they screwed me over with a dodgy screen indeed. A little search on google revealed you can buy them for €20,-.
It did work with the broken screen, so it has to be a dodgy digitizer. Thinking about calling the shop and see what their response is.
So, i just called them and they basically told me to go [email protected]%# myself... Warranty was only for the screen itself, and with that they mean cracks in the screen. Great service! Kinda bummed out, but it's only tap 2 wake, right? Installed WaveUp, which basically does the same, you just have to wave in front of the proximity switch. Will test if it drains the battery if not, that's kinda good for me...
Unfortunately Android kills the service, even when persistent notification is on. Ah well, will search for someting else...
marccoppers said:
So, i just called them and they basically told me to go [email protected]%# myself... Warranty was only for the screen itself, and with that they mean cracks in the screen. Great service! Kinda bummed out, but it's only tap 2 wake, right? Installed WaveUp, which basically does the same, you just have to wave in front of the proximity switch. Will test if it drains the battery if not, that's kinda good for me...
Click to expand...
Click to collapse
The digitizer is part of the screen, it's not possible to replace the screen without replacing it.
They've put in a faulty screen. I'd contact your insurance provider and tell them the repair shop they've paid hasn't fixed the phone correctly.
edit: I might actually be wrong with the Sirocco. The LCD and Glass seem to be bonded, but the digitizer can be replaced separately. Either way, the phone hasn't actually been repaired fully, so I'd still contact your insurer.
Thnx for the info, i now know how the double tap to wake works. Unfortunately the insurance company don't care about that. They payed me the standard sum, didn't even want the bill. I have to proof the phone didn't fall and they pay me €250,- and that's it.
marccoppers said:
Thnx for the info, i now know how the double tap to wake works. Unfortunately the insurance company don't care about that. They payed me the standard sum, didn't even want the bill. I have to proof the phone didn't fall and they pay me €250,- and that's it.
Click to expand...
Click to collapse
Have you gone back to them to advise the repair shop didn't fix the phone properly and what advice they can give?
Not sure what legal suggestions I can make for your country, in the UK I guess you would next look to trading standards/small claims court.
250 euros is more than enough for the repair shop to fix the phone and digitizer.
It would probably be a long story if i would go to court or something. I actually don't mind. Got enough other troubles in my life! :silly:
I can confirm I have the same issue on a Nokia 8 (not Sirocco) after screen replacement. I had the issue with the left half of the screen staying static all the time. The whole repair was a nightmare as the people who I bought the phone turned out to be cheap af. Whatever... I like the brand and the products but next will buy my phone from a reputable (comparebly big) store. Have a nice day!
So I've had this phone since December 24th 2019. It's been RMAd 3 times so far (maybe going into the 4th, started it on the 22nd of June due to what I thought was a dead screen) so since Asus takes so long to repair stuff (I've literally have had it half of the time I've owned it) I decided to just replace it myself since the screen was only 150. So I proceed with the repair and when I'm testing the new screen nothing happens (the phone still turns on like with my other screen, charges and reacts to commands like turning on the flash light or going to the power menu if you hold the power button) So I request a new screen and it does the same thing... Now the chance that both screens were bad from a store with such high ratings is very low so but I'm still hopeful. I purchased another screen that gets here July 7 and will attempt it again but otherwise the only thing I can think of is that one IC or another got fried. I already have the phone opened so I can attempt to put it back together and send it to the Asus to see if they'll fix it but the screen is cracked and I know that after a month with the phone they'll just say "O we don't cover the accidental screen crack" and not take care of whatever the underlying issue is. So if anyone has any idea as to what this could be I'd highly appreciate it.