Need help fixing my phone, stuck on htc screen. - Hero CDMA Q&A, Help & Troubleshooting

Well after installing few games and reflashing my recovery after accidentally putting an older version on, I somehow in turn corrupted my boot loader, system files, data etc, so much so that my backups would boot once but never a second time, clearing my cache and dalvik only made it stuck on htc screen and afterwards it just repeatedly booted into clockwork over and over. This all happening after trying to also make a new nand backup where it hung at system for 30 minutes only to eat up my battery from 100 to 10.
it does charge, I tried using the buttons to boot into fastboot and hboot but it doesn't seem to work, but fastboot usb comes up with I turn it on while connected to the computer but sadly I keep getting error 171 when I try to RUU it.

Have you tried the ruu in zip format??? .
Found here
forum.xda-developers.com/showthread.php?t=804692
#Root/Hack_Mod-Always®

laie1472 said:
Have you tried the ruu in zip format??? .
Found here
forum.xda-developers.com/showthread.php?t=804692
#Root/Hack_Mod-Always®
Click to expand...
Click to collapse
When I try to go into hboot mode I get no change on the screen it stays at the htc logo.

try this then try RUU
http://forum.xda-developers.com/showthread.php?t=843544

il Duce said:
try this then try RUU
http://forum.xda-developers.com/showthread.php?t=843544
Click to expand...
Click to collapse
my doesn't get past htc screen, how would I use that?

gigermunit said:
When I try to go into hboot mode I get no change on the screen it stays at the htc logo.
Click to expand...
Click to collapse
If your not s-off flash darch's eng/spl. Then try the ruu in zip format. Look in hero dev section for darchs method. I posted a working zip on that thread.
Darchs spl s-off
http://forum.xda-developers.com/showthread.php?t=765237
ruu in zip format
http://forum.xda-developers.com/showthread.php?t=804692
#Root/Hack_Mod-Always®

laie1472 said:
If your not s-off flash darch's eng/spl. Then try the ruu in zip format. Look in hero dev section for darchs method. I posted a working zip on that thread.
Darchs spl s-off
http://forum.xda-developers.com/showthread.php?t=765237
ruu in zip format
http://forum.xda-developers.com/showthread.php?t=804692
#Root/Hack_Mod-Always®
Click to expand...
Click to collapse
no recovery to flash a zip.
if you mean something else mind linking me? Ive been searching through xda and ppcgeek along with google since 10am est, it's 3:49pm now.

gigermunit said:
no recovery to flash a zip.
if you mean something else mind linking me? Ive been searching through xda and ppcgeek along with google since 10am est, it's 3:49pm now.
Click to expand...
Click to collapse
I hope you're not making time sensitive demands.....
Try this link and the zip near the end of the thread, if it doesn't work try the other link I put up earlier.
http://forum.xda-developers.com/showthread.php?t=958968
EDIT: are you s-off, and if so which method did you use?

il Duce said:
I hope you're not making time sensitive demands.....
Try this link and the zip near the end of the thread, if it doesn't work try the other link I put up earlier.
http://forum.xda-developers.com/showthread.php?t=958968
Click to expand...
Click to collapse
I'm not and I am having the exact same issues as
http://forum.xda-developers.com/showthread.php?t=788894
I called sprint and was told since I have had the phone for less than a year I can get a free one from htc just need to go to sprint and let them fiddle with it, if they can fix it then it's a free repair if they can't its a free replacement, I am supposing no traces of rooting can even be seen the phone literally has nothing on it, it nuked itself while I went to take a leak, left it on updating 10 applications, backing up the others and flashing my cw3 recovery, after that it was acting up, kept booting to recovery than after flashing things and formatting it nuked everything else recovery and all.

gigermunit said:
I'm not and I am having the exact same issues as
http://forum.xda-developers.com/showthread.php?t=788894
I called sprint and was told since I have had the phone for less than a year I can get a free one from htc just need to go to sprint and let them fiddle with it, if they can fix it then it's a free repair if they can't its a free replacement, I am supposing no traces of rooting can even be seen the phone literally has nothing on it, it nuked itself while I went to take a leak, left it on updating 10 applications, backing up the others and flashing my cw3 recovery, after that it was acting up, kept booting to recovery than after flashing things and formatting it nuked everything else recovery and all.
Click to expand...
Click to collapse
Well, maybe you have a brick. Cool you have the warranty. And if xda can't find a way to fix it, sprint almost surely cannot, lol. I would say get the new one sent to you, that way when you send the old one back it will be too late for them to tell at you - IF they figure it out.
sent from a series of tubes.

il Duce said:
Well, maybe you have a brick. Cool you have the warranty. And if xda can't find a way to fix it, sprint almost surely cannot, lol. I would say get the new one sent to you, that way when you send the old one back it will be too late for them to tell at you - IF they figure it out.
sent from a series of tubes.
Click to expand...
Click to collapse
Yeah, I may not post alot but that's due to college and church, otherwise I would be making guides and helping out in Q&A instead of asking for it now haha, I tried so many things and nothing worked so I concluded a brick, sadly I'll never know why my phone randomly nuked itself, I didn't do anything I normally don't was so odd.
Update: they couldn't fix it so they are sending me a new phone.

Related

Nexus one only going to the "Android system recovery <2e>" screen

When booting the Nexus One I get an Android with an explanation point, then I am able to toggle the volume key and power to get into "Android system recovery <2e>" screen which gives me the options
-reboot system now
-apply sdcard:update.zip
-wipe data/factory reset
-wipe cache partition
when it's in this screen I can NOT access it through fastboot or adb.
It looks like it is only allowing me to push "officially" signed update.zip files to it and nothing else.
I cannot get it in to hboot or anything else it ONLY boots into "Android system recovery <2e>"
Maybe someone has an official update.zip boot image they can send me to or some other idea it would be much appreciated since I cannot use the phone at all.
Thank you in advanced, Please help!!!
Did you try holding trackball and power button when the phone is turned off to bring you directly to fastboot?
irishrally said:
Did you try holding trackball and power button when the phone is turned off to bring you directly to fastboot?
Click to expand...
Click to collapse
Yes, with no luck, it just goes straight to the Android and explanation point
Are you rooted? Unlocked bootloader? What did you do to get you into this situation?
Not to worry you, but usually not being able to boot into fastboot is not a good thing.
hyperandy said:
Maybe someone has an official update.zip boot image they can send me to or some other idea it would be much appreciated since I cannot use the phone at all.
Thank you in advanced, Please help!!!
Click to expand...
Click to collapse
Heres a thread that contains the official 2.1 update1 zip.
http://forum.xda-developers.com/showthread.php?t=627823
Maybe the volume key or trackball is stuck/damaged?
irishrally said:
Are you rooted? Unlocked bootloader? What did you do to get you into this situation?
Not to worry you, but usually not being able to boot into fastboot is not a good thing.
Click to expand...
Click to collapse
ya at this point I was kinda figuring that but I am hopeful ...I unlocked the boot loader and everything was going great until I partitioned the sd in the recovery image, then I started getting a weird MISC error and couldn't boot up at all, only in recovery but fastboot and everything still worked. Then I saw a post about applying the original image to the device via fastboot, preformed that and ever since then I have had a $500 brink that lights up
I don't think you can brick the N1 by just flashing a ROM, usually this only happens when changing the radio or spl.
I would try taking out your sd card, copy all your files you your computer, format your sd card, copy your files back to your sd card and see what that does for you. Maybe some issue arose when you partitioned your sd card, although you said fastboot still worked until you flashed the ROM. Worth a shot though.
If you can access fastboot then, I would flash Amon Ra's custom recovery image via fastboot and take it from there.
well I actually tried a completely different sdcard and then none at all. No luck. If it's not letting me into hboot do you think it may have gotten corrupted or something
hyperandy said:
well I actually tried a completely different sdcard and then none at all. No luck. If it's not letting me into hboot do you think it may have gotten corrupted or something
Click to expand...
Click to collapse
Honetly, I don't know. Did you try copying the .zip in the link posted above to your sdcard and then applying that zip in recovery?
Hopefully someone that knows more than me will chime in and have some better ideas.
irishrally said:
Honetly, I don't know. Did you try copying the .zip in the link posted above to your sdcard and then applying that zip in recovery?
Hopefully someone that knows more than me will chime in and have some better ideas.
Click to expand...
Click to collapse
maybe it's because I just woke up but I am not clear what you are asking, can you rephrase that? The link above my SD card?
hyperandy said:
maybe it's because I just woke up but I am not clear what you are asking, can you rephrase that? The link above my SD card?
Click to expand...
Click to collapse
Did you try copying the .zip file in the link below to your sd card and trying to flash it in recovery?
http://forum.xda-developers.com/showthread.php?t=627823
Thank you, ya I didn't see the link the first time. duh. Yep I tried that and I get a build.prop error (although this update says installing for a second and i see a progress bar, I have tried that same file from a few download locations to make sure it wasn't a bad download too):
file_getprop: Failed to stat "/system/build.prop": No such file or directory
E:Error in /sdcard/update.zip
(status 7)
Installation aborted
Thank you for all your help!! but I am afraid this isn't looking to good.
I also tried creating that file just to see but since it wasn't officially signed it gave me an error about that
I think at this point it is looking for a specific signed update.zip file, where I find that, I have no idea.
It almost seems like I need the whole update.zip officially signed by google and/or HTC and then it would flash. I highly doubt they are going to hand that over. I am half temped to see if I could send it in to them to be reflashed even for a fee if it means I can get this thing working again, but I don't even know if they would offer that. It's only 2 months old and I think the file I need maybe out there but damned if I have been able to find it anywhere.
hyperandy said:
I think at this point it is looking for a specific signed update.zip file, where I find that, I have no idea.
It almost seems like I need the whole update.zip officially signed by google and/or HTC and then it would flash. I highly doubt they are going to hand that over. I am half temped to see if I could send it in to them to be reflashed even for a fee if it means I can get this thing working again, but I don't even know if they would offer that. It's only 2 months old and I think the file I need maybe out there but damned if I have been able to find it anywhere.
Click to expand...
Click to collapse
I wouldn't give up yet. I'm sure there is someone out there that can tell you you are completely hosed, or help you fix the problem.
If you can't fix it, I have heard it will cost $196 for a new motherboard if you send it in to HTC. They could just reflash your phone but I heard they handle a case like this by charging you for a motherboard swap. Second hand information though.
irishrally said:
I wouldn't give up yet. I'm sure there is someone out there that can tell you you are completely hosed, or help you fix the problem.
If you can't fix it, I have heard it will cost $196 for a new motherboard if you send it in to HTC. They could just reflash your phone but I heard they handle a case like this by charging you for a motherboard swap. Second hand information though.
Click to expand...
Click to collapse
I believe that, I work in the field service industry and I see stuff like that all the time. Although I would rather pay the 196 instead of 560+ again. I am almost 100% certain this could be re-flashed with the right file. but I have so far spent 2 full days trying different things, I think I will give it until tomorrow and then send it in (by then I should be good an sick of searching). Unfortunately, I am in love with my Nexus. it's been a while since I had a phone I really enjoyed as much. If I knew another great phone was coming out in a week I would probably say the heck with it and just buy the next one but this is still an awesome device.
hyperandy said:
I believe that, I work in the field service industry and I see stuff like that all the time. Although I would rather pay the 196 instead of 560+ again. I am almost 100% certain this could be re-flashed with the right file. but I have so far spent 2 full days trying different things, I think I will give it until tomorrow and then send it in (by then I should be good an sick of searching). Unfortunately, I am in love with my Nexus. it's been a while since I had a phone I really enjoyed as much. If I knew another great phone was coming out in a week I would probably say the heck with it and just buy the next one but this is still an awesome device.
Click to expand...
Click to collapse
Have you tried every option in all the other "HELP BRICK" posts?? I don't really have time to search (and my nexus is working fine) but I know there has been plenty of threads like this before. Multiple options where tried, some successfully and some not. I would not give up unless it won't power on at all. Does ADB logcat work during a boot? Fastboot Devices? anything??????
martin0285 said:
Have you tried every option in all the other "HELP BRICK" posts?? I don't really have time to search (and my nexus is working fine) but I know there has been plenty of threads like this before. Multiple options where tried, some successfully and some not. I would not give up unless it won't power on at all. Does ADB logcat work during a boot? Fastboot Devices? anything??????
Click to expand...
Click to collapse
No haven't tried those checking the Help Brick post I will see what I can find. No adb and not fastboot devices, just says waiting for device if I try anything.
Since you have unlocked the bootloader have you tried a complete reload?
fastboot: flash boot, flash recovery
recovery: wipe everything, reset, install latest CM.
Did you ever figure this out?

[Q] bricked htc hero

so my brother rooted his hero and flashed a custom theme a few months ago but did it incorrectly and bricked it i can get into hboot but when i try to get into recovery it stays on the white HTC screen and wont get passed that.. the same happens when i try to start it up normally... is there anyway to unbrick my phone.... i'd appreciate any kind of help.... etc. link, answers, other threads, or videos.... its his first android phone and i'd really like to help him unbrick it
DJ1395 said:
so my brother rooted his hero and flashed a custom theme a few months ago but did it incorrectly and bricked it i can get into hboot but when i try to get into recovery it stays on the white HTC screen and wont get passed that.. the same happens when i try to start it up normally... is there anyway to unbrick my phone.... i'd appreciate any kind of help.... etc. link, answers, other threads, or videos.... its his first android phone and i'd really like to help him unbrick it
Click to expand...
Click to collapse
Haven't messed with a hero in a long time, but since you can get into h-boot, try to find a HERCIMG.zip of either the recovery or a full rom. (I see you now have an Evo, so HERCIMG.zip is just the Hero version of the PC36IMG for the Evo). Since the hero is pretty easy to root, I would suggest the entire rom to start fresh. If you are not familiar with HERCIMG.zip, put it on the root of your sd card and boot to hboot. It should then prompt you for the update.
eme82 said:
Haven't messed with a hero in a long time, but since you can get into h-boot, try to find a HERCIMG.zip of either the recovery or a full rom. (I see you now have an Evo, so HERCIMG.zip is just the Hero version of the PC36IMG for the Evo). Since the hero is pretty easy to root, I would suggest the entire rom to start fresh. If you are not familiar with HERCIMG.zip, put it on the root of your sd card and boot to hboot. It should then prompt you for the update.
Click to expand...
Click to collapse
i'm gonna give that a shot and let you know what happens.... what should i do after it installs? should i try to boot into recovery and try to flash a rom from the ruu?
DJ1395 said:
i'm gonna give that a shot and let you know what happens.... what should i do after it installs? should i try to boot into recovery and try to flash a rom from the ruu?
Click to expand...
Click to collapse
If you are using a full rom image, you will need to re-root. Just use the one-click root for the Hero. But yes after you flash the image, I would boot just to make sure you are now good.
If just use a recovery img then try to boot into recovery and flash a very basic, maybe stock like rom.
i downloaded a HERCIMG.zip and hboot wont recognize it.... i think its because i have the latest hboot and radio already installed so i dont know what to do now... i've done hard reset, clear storage and i still can only get the white htc start screen and it stays there for hours until the battery dies i've done a hard reset and now my phone says s-on so somewhere in the process of trying to fix this i've lost my s-off.... i have no idea what to do :'(
DJ1395 said:
i downloaded a HERCIMG.zip and hboot wont recognize it.... i think its because i have the latest hboot and radio already installed so i dont know what to do now... i've done hard reset, clear storage and i still can only get the white htc start screen and it stays there for hours until the battery dies i've done a hard reset and now my phone says s-on so somewhere in the process of trying to fix this i've lost my s-off.... i have no idea what to do :'(
Click to expand...
Click to collapse
Try Fastbooting... if you Plug it into your Computer and press Volume Up (I believe?) You Should be able to get into Fastboot and Hopefully Fix your Problem!
Good Luck!
DJ1395 said:
i downloaded a HERCIMG.zip and hboot wont recognize it.... i think its because i have the latest hboot and radio already installed so i dont know what to do now... i've done hard reset, clear storage and i still can only get the white htc start screen and it stays there for hours until the battery dies i've done a hard reset and now my phone says s-on so somewhere in the process of trying to fix this i've lost my s-off.... i have no idea what to do :'(
Click to expand...
Click to collapse
Reflash darchs eng-spl to enable fast boot commands. It will give you s-off again. If you can't find it let me know. Also I'd recommended flashing it with ra1.6,1.7 or cwm2.5. After you flash the s-off zip your phone should flash the hercimg.zip
Locked & Loaded
laie1472 said:
Reflash darchs eng-spl to enable fast boot commands. It will give you s-off again. If you can't find it let me know. Also I'd recommended flashing it with ra1.6,1.7 or cwm2.5. After you flash the s-off zip your phone should flash the hercimg.zip
Locked & Loaded
Click to expand...
Click to collapse
I don't have s-off I have no recovery so idk how to flash anything so I'm at a loss again.... I do really appreciate everyones help though thanks guys
DJ1395 said:
I don't have s-off I have no recovery so idk how to flash anything so I'm at a loss again.... I do really appreciate everyones help though thanks guys
Click to expand...
Click to collapse
Try this... See if it Helps?
http://forum.xda-developers.com/showthread.php?t=804692
What did u name the zip file?
... it's been a common mistake with this process that people actually name "hercimg.zip", which now becomes "hercimg.zip.zip"
But u have to name it just "hercimg" since it's already a zip file.
Its just a thought ... and plz excuse me for questioning u if u did it correctly and it truly did not work.
Good luck and take care
Sent from my HERO200 using Tapatalk
PMGRANDS said:
Try this... See if it Helps?
http://forum.xda-developers.com/showthread.php?t=804692
Click to expand...
Click to collapse
Thanks!
This worked perfect for my un-rooted, bricked Hero!
Jim
otb4evr said:
Thanks!
This worked perfect for my un-rooted, bricked Hero!
Jim
Click to expand...
Click to collapse
It Worked? Great man... Glad it Helped you!

Every ROM I flash gets stuck on the flash screen. Thoughts?

I just bought a used Hero as a temporary phone and I'm trying to get off the stock rom. I rooted the phone and flashed a MIUI rom. It got stuck on the splash screen during boot. Not feeling like dealing with it, I just ended up RUUing it. Then I rerooted it and tried another rom...same deal. Now I back to stock again. Any thoughts on how to fix this?
Thanks
You didn't firate anything, did you?
Try manualy flashing the boot.img in the rom from fastboot. Sometimes thats the problem.
Regards
Sent from my Galaxy Nexus using XDA
oohaylima said:
You didn't firate anything, did you?
Click to expand...
Click to collapse
Urban dictionary tells me that means fake pirating...? If that's the case, no. I haven't even installed anything let alone log into my google account.
EDIT: I'm guessing you meant firerat. Nope, I haven't messed with anything.
flakesdk said:
Try manualy flashing the boot.img in the rom from fastboot. Sometimes thats the problem.
Regards
Sent from my Galaxy Nexus using XDA
Click to expand...
Click to collapse
Good idea. I'd need abd for that though to run the commands right? I'm really trying hard to avoid installing it on my computer.
Why ?? If your going to be modding your phone s-off,eng-bootloader & adb are all tools you will definitely need. If not then you may have a few headaches down the line if something goes wrong.
#Root-Hack_Mod*Always\
laie1472 said:
Why ?? If your going to be modding your phone s-off,eng-bootloader & adb are all tools you will definitely need. If not then you may have a few headaches down the line if something goes wrong.
#Root-Hack_Mod*Always\
Click to expand...
Click to collapse
I won't be doing anything beyond flashing a custom rom.
I just dug up my Hero. It had CM6 previously. I tried flashing an updated ROM and it does not get past the HTC logo. I tried 4 different ROMs. Using CMW recovery. Wipe/Format all...and nothing.
Yeah I'm completely out of ideas. I may just have to suck it up and install adb.
Which version of CWM are you running? I've used 2.5.0.1 for all of my ROMs and never had a problem. I should have the zip to flash through recovery and the HERCIMG flashable through HBOOT if you wanna try.
Sent from my PC36100 using xda premium
Adb is a breeze to install. Takes less than 20 min. Pm me if and when you wanna set it up, and believe me when I say you will not regret it. Adb makes modding your phone a little easier.
#Root-Hack_Mod*Always\
scl23enn4m3 said:
Yeah I'm completely out of ideas. I may just have to suck it up and install adb.
Click to expand...
Click to collapse
What radio do you have? I remember people having issues when using the older radio (.27) instead of the newer (.29). Then again, it might not make a difference at all either. Just a thought.
i second drunkpilots radio idea, thats what gave me a headache for an hour the other night wondering why my cm7 wouldnt boot, updated to newest sprint radio and bam booted right up
Alright I just upgraded my radio. What's the best/easiest way to root it from here since I'm back to stock now?

System partition not booting up?

I'll try to keep this one explained simple
- Was running have boot loader unlocked and am rooted, was trickdroid
- Decided to try what else was out there for ROMS, switched to Renovate rom, was a downgrade from trickdroid in my eyes
- Decided to switch to one more rom before making the jump back to trickdroid, accidentally wiped internal storage data along with everything else
- After wasting most of my day messing with this crap, I finally got everything back to somewhat operational again
- My internal memory and Cache at one point were unmountable and read 0MB, had to do a factory reset via boot loader then a full wipe using TWRP
- Finally have trickdroid installed and its semi operational, aside from the fact that when I load it, it instantly has no service, no internet, nothing. It sends me to the launcher portion and there are no apps on there either. Shortly after it starts it will restart the device.
-After doing several restarts into recovery I have confirmed that the system partition consistently unchecks itself and I have already attempted fixing permissions several times and doing a system wipe and full ROM install again.. same issue to no avail.
- Last night I actually managed to pull up icons and programs, somehow, but again there was no system being loaded up
A little help please? I am in a state of a soft brick at this point, which is not bad considering I had a SUPER HARD brick earlier.
Help me, please. I just want to get this phone back to a functioning state!
Armygoat05 said:
- Finally have trickdroid installed and its semi operational, aside from the fact that when I load it, it instantly has no service, no internet, nothing. It sends me to the launcher portion and there are no apps on there either. Shortly after it starts it will restart the device.
-After doing several restarts into recovery I have confirmed that the system partition consistently unchecks itself and I have already attempted fixing permissions several times and doing a system wipe and full ROM install again.. same issue to no avail.
- Last night I actually managed to pull up icons and programs, somehow, but again there was no system being loaded up
A little help please? I am in a state of a soft brick at this point, which is not bad considering I had a SUPER HARD brick earlier.
Help me, please. I just want to get this phone back to a functioning state!
Click to expand...
Click to collapse
A hard brick is unrecoverable. It means your phone is literally as responsive as a brick. I would say your phone is pretty functional if the actual OS loads.
Anyway, have you tried RUU? That usually brings everything back to normal. Be sure to use the correct one, and note that you will lose EVERYTHING. Even root.
EDIT: Try this.
sauprankul said:
A hard brick is unrecoverable. It means your phone is literally as responsive as a brick. I would say your phone is pretty functional if the actual OS loads.
Anyway, have you tried RUU? That usually brings everything back to normal. Be sure to use the correct one, and note that you will lose EVERYTHING. Even root.
EDIT: Try this.
Click to expand...
Click to collapse
So I did try using this link and downloaded the full zip file and unzipped as per instructions of QBKing77 off of youtube, then clicked setup.exe within the folder which was unzipped, but after it ran through its setup process, nothing else popped up? I tried doing it as well through hasoons all in one toolkit but while that worked, it didn't work as expected and it just stayed at the black htc screen. I'm lost at the moment.
Trickdroid works on the Sprint variant?
Sent from my HTCONE using xda premium
sounds to me like you flashed an international rom and messed up your partitions
run an RUU
flex360 said:
sounds to me like you flashed an international rom and messed up your partitions
run an RUU
Click to expand...
Click to collapse
That's what I was thinking too.
Sent from my HTCONE using xda premium
We should add to the Q/A sticky the names of ROMs NOT to flash like Android revolution, trickdroid, etc.
P.S. He tried RUU, he's having trouble.
sauprankul said:
We should add to the Q/A sticky the names of ROMs NOT to flash like Android revolution, trickdroid, etc.
P.S. He tried RUU, he's having trouble.
Click to expand...
Click to collapse
I'll add it right now
Done Q21
bigdaddy619 said:
I'll add it right now
Click to expand...
Click to collapse
Sweet, will save a lot of noobs a lot of trouble.
sauprankul said:
Sweet, will save a lot of noobs a lot of trouble.
Click to expand...
Click to collapse
Maybe if they actually read it haha
bigdaddy619 said:
Maybe if they actually read it haha
Click to expand...
Click to collapse
It wouldn't be as bad if the Int'l forum was marked so. If I were new, I would assume all HTC Ones are the same too.
sauprankul said:
It wouldn't be as bad if the Int'l forum was marked so. If I were new, I would assume all HTC Ones are the same too.
Click to expand...
Click to collapse
Very true there are HTC One forums for:
International
Sprint
AT&T
T-Mobile
So it could be confusing to some
Hello from my finally unbricked one! Turns out I was having issues with the computer itself launching installshield so it wouldn't keep the factory RUU running. I did it from a different computer and it did it in stride.. I'm so happy to have this thing back. So on a sidenote I had to rwlock bootloader and then I had to reload the factory RUU.

[Q] Need Help please with strange bootloop problem

A friend has asked me to try and fix there M7 ul. It was. Completely stock on O2 UK. They got a notification for system update (4.4.2 Sense6.0). While installing they left the phone and when they came back it was off. After some fiddling they managed to get it to come on but it would only boot to the bootloader which had Tampered and Locked flags.
This is where I came in so I tried booting to stock recovery to see if the OTA would complete but it was a no go. The screen just stayed black for ages then eventually would show the phone picture with red exclamation. Using volume up+power to get the recovery menu to reset cache returned it to the normal picture with green arrows. But reboot and repeat So I tried fastboot erase cache and attempted ota again with same results.
At this point I told them that anything more I tried may void the warranty so better to send it in but there is no warranty so asked me to do whatever I can. Naturally for me the next step was to unlock the bootloader to regain some control. First I just let the phone boot this time no bootloader screen but it just looped on the HTC splash screen.(i kind of expected that). So next I reboot bootloader and flash twrp2.6.3.3 erase cache and boot recovery. ARHD rom was already in my android folder so pushed it strait over. Ran into some pitfalls trying to flash the rom like instant reboots when flashing started and disappearing zip files fixed with e2fsck, zip failed message fixed with Format data and eventually got the rom installed. I know first boot normally takes a while but this seemed longer than expected but eventually booted the rom and everything seemed to be working fine.
After setting up the basics and testing a few things (installing and running apps. Playing music and so on) I rebooted the phone but again it bootloops on HTC splash screen. Tried everything to get it to boot like wipeing cache/dalvik, dirty flash, clean install even fix permissions nothing worked except Format Data in Twrp Full wipe, re-push rom re-flash rom. Phone took a while but booted and again worked perfectly while setting up and using the phone. So tried restart and again bootloop on HTC splash
So I'm now at a point where I think I've narrowed it down to the Kernel or Ramdisk or atleast the partition there installed on. Since if I use the Superwipe script to wipe only the boot partition cache/dalvik then refresh the boot.img or flash a kernel from recovery (i've been using bulletproof kernel) the phone will boot with the rom and settings intact.
If there is a problem with this partition I do not know how to fix it. I know mmcblk0p33 is the boot partition but is it where the boot.img actually lives or is that the bootloader partition?
If it is the boot.img partition can I repair it with mke2fs or e2fsck or some other tool?
There is an ruu available for the device so if I can just stop the bootloop I could s-off and then ruu and return it to stock. But firewater won't work and I think it's because of the procedure involved in getting the phone to boot is interfering with the push somehow. Firewater will push ok and chmod works but when I try to run firewater nothing happens and then the firewater file disappears and I have to push it again which means re-wipeing and flashing the kernel. I'm really not sure where to go from here any help or suggestions would be most appreciated thanks in advance :fingers-crossed:
Ok so s-off is out of the question since this phone has emmc cid 9001 best I can hope for now is a firmware.zip. I did keep trying firewater and eventually got it to run but sure enough I got Whelp this sucks!!
Would using cwm to format boot be any different to what superwipe dose? It says Format Boot but dose it actually format it or just wipe the data from it? I haven't used cwm since my galaxy ace days.
Danny201281 said:
Ok so s-off is out of the question since this phone has emmc cid 9001 best I can hope for now is a firmware.zip. I did keep trying firewater and eventually got it to run but sure enough I got Whelp this sucks!!
Would using cwm to format boot be any different to what superwipe dose? It says Format Boot but dose it actually format it or just wipe the data from it? I haven't used cwm since my galaxy ace days.
Click to expand...
Click to collapse
you could try a full wipe firmware.zip and HBOOT, you will have to use the one you currently have on the device or the next newer one due to s-on, it will / should re-write your partitions, try looking here:
(searching for link)
Seanie280672 said:
you could try a full wipe firmware.zip and HBOOT, you will have to use the one you currently have on the device or the next newer one due to s-on, it will / should re-write your partitions, try looking here:
(searching for link)
Click to expand...
Click to collapse
Thanks for reply.
Yep I've been looking for a firmware.zip it on 5.12.206.3 all I can find is an ruu.exe but it's the version before. I searched the updates thread and no one seems to have captured the OTA file so can't even extract from there.
Danny201281 said:
Thanks for reply.
Yep I've been looking for a firmware.zip it on 5.12.206.3 all I can find is an ruu.exe but it's the version before. I searched the updates thread and no one seems to have captured the OTA file so can't even extract from there.
Click to expand...
Click to collapse
trouble is, you will need the full firmware, not just an OTA, and the wipe version, usually I see the page with the HBOOTs and firmwares everywhere, do you think I can find it now I need it...........
found it finally, check see if yours is in there, full wipe section: https://docs.google.com/spreadsheets/d/1LQDLpVZYyUpXPgC2sh1BvAS9Oo8B-fTiZU_JhpIH-fU/pubhtml#
---------- Post added at 01:50 PM ---------- Previous post was at 01:40 PM ----------
trouble is too, you cant s-off without a working rom on it, unless you can find someone who can do it by java card for you which is all done from the bootloader.
Seanie280672 said:
trouble is, you will need the full firmware, not just an OTA, and the wipe version, usually I see the page with the HBOOTs and firmwares everywhere, do you think I can find it now I need it...........
found it finally, check see if yours is in there, full wipe section: https://docs.google.com/spreadsheets/d/1LQDLpVZYyUpXPgC2sh1BvAS9Oo8B-fTiZU_JhpIH-fU/pubhtml#
Click to expand...
Click to collapse
Thanks for looking I'll start searching for it now. I hope there's something out there. :fingers-crossed:
Danny201281 said:
Thanks for looking I'll start searching for it now. I hope there's something out there. :fingers-crossed:
Click to expand...
Click to collapse
is it the HTC one ? or the HTC one Mini ?
Danny201281 said:
Thanks for looking I'll start searching for it now. I hope there's something out there. :fingers-crossed:
Click to expand...
Click to collapse
I can get a working rom no problem but it will only boot if I superwipe the boot partition and reflash kernel. Other wise it just bootloops.
But I've already had the whelp this sucks message so no s-off that's why's I need a matching firmware.
Seanie280672 said:
is it the HTC one ? or the HTC one Mini ?
Click to expand...
Click to collapse
HTC one M7_UL
Danny201281 said:
HTC one M7_UL
Click to expand...
Click to collapse
The only RUU I could find is 4.xx.206.xx, you really need s-off to sort it, as you cant use that RUU, there is no RUU for your current version as its all ota's to get to that point, you may have some luck if you can find the next one up which will be 6.06.206.xx.
however, if you are in the UK and can live without your phone for a few days, then give these guys a call, book your phone in with them, and send it to them, they will s-off it by java card and send it back the same day, overall it takes about 3 or 4 days, its who I used, they were very helpful and friendly bunch of guys, best £15 quid ive ever spent.
http://www.fonefunshop.co.uk/Unlocking/htc_s-off_service.htm
---------- Post added at 02:09 PM ---------- Previous post was at 02:01 PM ----------
actually, im over thinking things, have you tried this, it should also re-write your partitions: http://forum.xda-developers.com/showthread.php?t=2770684
Seanie280672 said:
actually, im over thinking things, have you tried this, it should also re-write your partitions: http://forum.xda-developers.com/showthread.php?t=2770684
Click to expand...
Click to collapse
Yes I remember this thread starting up I had considered this but not sure it would work as phone isn't in qhusb dload plus no evidence so far (i've still got some posts to read) it works with s-on. But I'll definitely give it a try if all else fails. Thanks again
Well I don't know if it's from the repeated wiping and flashing of the kernel or what but the phone seems to boot every time without the need to reflash the kernel now. Only it takes about 20mins looping once or twice on the splash screen. Once it gets past that from the boot animation onwards it works flawlessly. I can't get my head around it.
Just to put some closure to this. It's determined to be a hardware problem. Possibly a damaged memory chip. I did manage to return it to stock before handing it back to the owner with the bad news. But it will not boot the stock Rom at all just loops endlessly on the HTC LOGO splash screen.
Case closed
Sent from my HTC One M7 ARHD 71.1 (Minus Purple tint) using TapaTalk

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