Hi all,
I have an issue with a Sprint HTC Hero CDMA phone which has been possibly bricked.
The phone is rooted, with bootloader S-OFF (http://forum.xda-developers.com/showthread.php?t=759955). I was trying to flash an ENG-SPL through recovery when the battery died (http://forum.xda-developers.com/showthread.php?t=765237).
After that whenever I try to turn on the phone the phone does not boot.
Pressing power key does nothing, pressing power+volume up should take into recovery mode but does nothing, pressing power+volume down should take into fastboot mode but I get three vibrates and nothing else. I have read it seems the three vibrates means it is going into Qualcomm diagnostic mode as the bootloader is S-OFF.
The screen remains turned off. I have tried connecting to PC, running factory ROM through RUU but PC does not recognize phone. ADB does not recognize the device.
As last resort I want to know if this can be repaired through JTAG JRT or similar. I am based in Bangalore India and would be very grateful if anyone can help me out. Willing to pay.
Thanks.
digitalnirvana said:
Hi all,
I have an issue with a Sprint HTC Hero CDMA phone which has been possibly bricked.
The phone is rooted, with bootloader S-OFF (http://forum.xda-developers.com/showthread.php?t=759955). I was trying to flash an ENG-SPL through recovery when the battery died (http://forum.xda-developers.com/showthread.php?t=765237).
After that whenever I try to turn on the phone the phone does not boot.
Pressing power key does nothing, pressing power+volume up should take into recovery mode but does nothing, pressing power+volume down should take into fastboot mode but I get three vibrates and nothing else. I have read it seems the three vibrates means it is going into Qualcomm diagnostic mode as the bootloader is S-OFF.
The screen remains turned off. I have tried connecting to PC, running factory ROM through RUU but PC does not recognize phone. ADB does not recognize the device.
As last resort I want to know if this can be repaired through JTAG JRT or similar. I am based in Bangalore India and would be very grateful if anyone can help me out. Willing to pay.
Thanks.
Click to expand...
Click to collapse
First, charge it powered off until FULL and seriously just leave it alone, let it recover - hopefully. I am pretty sure if you lost batt while flashing the bootloader, you are hosed forever. You could TRY booting into safe mode (hold menu press power) and then see if you can get recovery (hold home press power) or simply reboot after safe mode occurs (I think it's 5 vibrations). If none of that works, no adb, no RUU.exe, no HERCIMG.zip, no hboot, no fastboot commands = brick afiak I've never heard of jtag jrt, sorry.
Ya it does sound as if you sir are fubarred...
You were flashing bootloader and whatnot. Which in turn boots... so if it dies while trying to flash over it wont be recoverable.
Never.. and I mean never flash with a low battery.
®parallel universe®
The bootloader had flashed OK. It was when flashing the ENG-SPL that the battery died. Had tried charging to full and tried volume up+power, volume down+power, home+power, menu+power, home+power, nothing happens.
JTAG is a hardware repair as I know but no idea who/where can do it.
I tried menu + power and the phone vibrated five times and the green LED blinks. The screen does not turn on. Had to do battery pull then tried power on but nothing happens.
digitalnirvana said:
The bootloader had flashed OK. It was when flashing the ENG-SPL that the battery died.
Click to expand...
Click to collapse
The ENG-SPL is the bootloader. The point of the ENG-SPL is that it overwrites your current bootloader with one that isn't locked down.
The nand unlock bootloader had flashed ok and it became S-OFF from the earlier S-ON when I had checked on fastboot, after this I tried flashing the ENG SPL because I was looking to flash a custom splash screen and it required an ENG SPL to work. Right after I flashed the ENG SPL the issue described began. Tried the safe mode but nothing except the five vibrates and the screen is off.
digitalnirvana said:
The nand unlock bootloader had flashed ok and it became S-OFF from the earlier S-ON when I had checked on fastboot, after this I tried flashing the ENG SPL because I was looking to flash a custom splash screen and it required an ENG SPL to work. Right after I flashed the ENG SPL the issue described began. Tried the safe mode but nothing except the five vibrates and the screen is off.
Click to expand...
Click to collapse
What zip did you try??? And what recovery are you using???
#Root/Hack_Mod-Always*
laie1472 said:
What zip did you try??? And what recovery are you using???
#Root/Hack_Mod-Always*
Click to expand...
Click to collapse
Here is the sequence of steps:
1. Bootloader was S-ON.
2. Flashed nand unlock file from Regaw's thread.
3. Bootloader became S-OFF. The SPL version (not sure of exact field but the one with numbers of format nnnn.nnnn.nn00?) remained unchanged.
4. Tried flashing a custom splash screen got ADB error remote not allow.
5. Read that for flashing custom splash screen there should be ENG-SPL (version numbers were given in a video on unlockr.com).
6. Tried to flash Darch's ENG-SPL. Got the icon of arrow out of box. Then the screen died. I presume the battery died but not sure.
Current status:
1. Power does nothing.
2. Power + volume down does nothing.
3. Power + volume up three vibrates (plus if phone is on charge then the LED turns off, battery pull and reconnecting to charger LED turns on though).
4. Power + menu five vibrates (plus green LED blinks)
5. Power + home does nothing.
6. Battery LED works i.e. remains red then changes to green.
7. Screen does not turn on.
8. RUU does not work as PC does not detect phone.
9. ADB devices does not detect the phone.
I was on NFX stock .7 ROM and Amon_Ra recovery.
It would sound broken to me. The only thing I could really add is that the eng-spl is not needed for splash screens once you use regaws s-off. Many of us have flashed the eng-spl though on top of s-off so I'd think your battery died and the phone is done for.
~maybe I set it too high...
I'd really love to JTAG this for you but I'm in the US. I haven't tested my RIFF box on a Hero yet but I know it is supposed to be able to repair the Hero. Shoot me a PM if you are willing to pay for international shipping.
connexion2005 said:
I'd really love to JTAG this for you but I'm in the US. I haven't tested my RIFF box on a Hero yet but I know it is supposed to be able to repair the Hero. Shoot me a PM if you are willing to pay for international shipping.
Click to expand...
Click to collapse
Hi connexion2005,
Thanks sent you PM.
Hi connexion2005 did you get my PM?
connexion2005 said:
I'd really love to JTAG this for you but I'm in the US. I haven't tested my RIFF box on a Hero yet but I know it is supposed to be able to repair the Hero. Shoot me a PM if you are willing to pay for international shipping.
Click to expand...
Click to collapse
Hi I found a guy with RIFF box in india but he is saying the CDMA Hero is not supported, and needs a working Hero to read some file so that it can then be added to RIFF box. This will then allow the box to read and repair the phone. Does your RIFF box support the CDMA Hero? Is there any way you could send this file to me? I have tried sending the phone to you but no indian courier service is willing to ship phones. Please help.
digitalnirvana said:
Hi I found a guy with RIFF box in india but he is saying the CDMA Hero is not supported, and needs a working Hero to read some file so that it can then be added to RIFF box. This will then allow the box to read and repair the phone. Does your RIFF box support the CDMA Hero? Is there any way you could send this file to me? I have tried sending the phone to you but no indian courier service is willing to ship phones. Please help.
Click to expand...
Click to collapse
i no you said adb dose not recognize the phone but have you tried to see if fastboot dose try
fastboot devices
oostah said:
i no you said adb dose not recognize the phone but have you tried to see if fastboot dose try
fastboot devices
Click to expand...
Click to collapse
The boot loader is corrupt so only way is JTAG repair, I had tried fastboot.
digitalnirvana said:
The boot loader is corrupt so only way is JTAG repair, I had tried fastboot.
Click to expand...
Click to collapse
I got lucky in that when I bricked my hero it was 9 months old do HTC replaced it. But I did find a hero on Craig's list for $75 that the USB plug was shot. You could go that way.
Sent from my HERO200 using XDA Premium App
digitalnirvana said:
The boot loader is corrupt so only way is JTAG repair, I had tried fastboot.
Click to expand...
Click to collapse
I'm just guessing you Don't, but do you have Insurance on it? If so just Trade it in for a New Hero... Other than that, I'm Stumped!
PMGRANDS said:
I'm just guessing you Don't, but do you have Insurance on it? If so just Trade it in for a New Hero... Other than that, I'm Stumped!
Click to expand...
Click to collapse
Sorry for late reply, I do not have insurance as it was bought from EBay. It is a dead end I am afraid.
Very sorry for bumping a dead thread but anyone has any idea to fix this or point me to someone who can repair, thanks. I currently have an unusable brick and even selling it would make no sense considering I am in India.
Related
A friend of mines son was installing roms on his HTC Hero and bootlooped it. I've followed all the methods I could find to put this thing in a flash mode, or a recovery mode but all it does is flash the HTC logo. Home/End seems to be the way to get into the recovery mode but it does nothing.
Can you put this thing into a flash only mode and at least get it to its original state? It is unknown as to what exactly he did to it. I was told that he had been installing lots of roms and eventually one made it do this.
I found this link http://forum.xda-developers.com/showthread.php?t=682551&page=2 but pushing the volume up/end keys only makes it vibrate 3 times then sit idle not doing anything.
thanks.
talktojer said:
A friend of mines son was installing roms on his HTC Hero and bootlooped it. I've followed all the methods I could find to put this thing in a flash mode, or a recovery mode but all it does is flash the HTC logo. Home/End seems to be the way to get into the recovery mode but it does nothing.
Can you put this thing into a flash only mode and at least get it to its original state? It is unknown as to what exactly he did to it. I was told that he had been installing lots of roms and eventually one made it do this.
I found this link http://forum.xda-developers.com/showthread.php?t=682551&page=2 but pushing the volume up/end keys only makes it vibrate 3 times then sit idle not doing anything.
thanks.
Click to expand...
Click to collapse
The only way to effectively help you/him is to know how he got there, and what recovery/rom/kernel/theme/etc he is running. It would also help to know if this phone has an eng-spl fastboot or an s-off hboot.
il Duce said:
The only way to effectively help you/him is to know how he got there, and what recovery/rom/kernel/theme/etc he is running. It would also help to know if this phone has an eng-spl fastboot or an s-off hboot.
Click to expand...
Click to collapse
theres no standard way to get to a flash mode with a sprint htc hero? what are some other key combinations i might try?
talktojer said:
theres no standard way to get to a flash mode with a sprint htc hero? what are some other key combinations i might try?
Click to expand...
Click to collapse
you mean like this: hold home and then power?
il Duce said:
you mean like this: hold home and then power?
Click to expand...
Click to collapse
yeah, so if that didnt work..screwed?
talktojer said:
yeah, so if that didnt work..screwed?
Click to expand...
Click to collapse
Not really... in very rare cases has the hero been bricked.
If nothing else, you could always run the Sprint/HTC RUU through your computer, that will restore the Hero to "Out-of-Box" state. From there you could root back again and flash any ROM you would like.
With the phone turned off, press and hold the volume up button. Whole holding it press the power button. When you see the logo let go of the volume up button. If that doesn't work you'll have to run an ruu from fastboot or get a hercimg and flash it from fastboot.
Sent from my HERO200 using XDA App
unCoRrUpTeD said:
With the phone turned off, press and hold the volume up button. Whole holding it press the power button. When you see the logo let go of the volume up button. If that doesn't work you'll have to run an ruu from fastboot or get a hercimg and flash it from fastboot.
Sent from my HERO200 using XDA App
Click to expand...
Click to collapse
how do I get into this fastboot mode? I'd love to restore it to factory software, but I'm unable to figure out how to get the phone into a mode that the PC will recognize. Volume up/end vibrates 3 times but never actually turns on or shows a logo. just stays black. If I could get this thing back to its original state that would be great.
unCoRrUpTeD said:
If that doesn't work you'll have to run an ruu from fastboot or get a hercimg and flash it from fastboot.
Click to expand...
Click to collapse
Anyone know how to do this? I can't figure out how to get into the fastboot mode. I run the ruu executable, and it says it can't find the phone. I'm sure I need to put it in some kind of flash mode, but seem to be unable.
Not to hijack your thread, but I'm having this same problem. I've run several ROMs including cyanogen 6.0 and 6.1 and today was installing the cyanogen 7 with 2.3 android. I wiped everything and flashed the rom and the gapps and the phone went into constant reboot cycles. I could at that point, hold the power/home and get it back to the recovery menu. I had the Amon RA recovery and thought I would try the 3.0 clockwork, so I flashed that recovery image...rebooted without a problem. I tried wiping and reflashing, but still the constant reboot. So I took the advice on the wiki and flashed the DecaFuct-12222010-691.zip kernel. My phone rebooted and did not start the cycling, so I thought it was an improvement. However, 1/2 an hour later, it's still sitting at the HTC logo and the power/home does not reboot into recovery. Nor does trying to adb find any devices.
Apparently I haven't posted enough on these forums to be able to post to the dev thread. But I've done some base development work on the phone and have been using adb for over a year now. Any help on getting back to a working phone would be greatly appreciated!
Lynne
Ah, a coworker manager to get the buttons to respond. Yay! At least I'm back to recovery and can push a different ROM. Tho not CM7 since it keeps rebooting constantly!
lrandolph said:
Ah, a coworker manager to get the buttons to respond. Yay! At least I'm back to recovery and can push a different ROM. Tho not CM7 since it keeps rebooting constantly!
Click to expand...
Click to collapse
any idea what he/she did to get the buttons to respond? I still am unable to get into the recovery mode.
talktojer said:
any idea what he/she did to get the buttons to respond? I still am unable to get into the recovery mode.
Click to expand...
Click to collapse
First, power off and remove the battery. Make sure the USB is not plugged in
This is why you get 3 vibrations and no power on. If it does this again, remove the battery and start over
With the power off and the USB unplugged, hold Vol Up and press power on (End key)
It should then boot into fastboot. (a white page with green letters) At this time, plug the USB in (should change from Fastboot to Fastboot USB) and run the RUU .5 or .6 from your computer.
AT some point the RUU install will say waiting for bootloader. When this happens, you will already be in bootloader (Fastboot USB)
This should work to get you back to fully unrooted stock ROM. From there, reroot, install a custom recovery and rom.
Let me know if this works
ccrosno said:
First, power off and remove the battery. Make sure the USB is not plugged in
This is why you get 3 vibrations and no power on. If it does this again, remove the battery and start over
With the power off and the USB unplugged, hold Vol Up and press power on (End key)
It should then boot into fastboot. (a white page with green letters) At this time, plug the USB in (should change from Fastboot to Fastboot USB) and run the RUU .5 or .6 from your computer.
AT some point the RUU install will say waiting for bootloader. When this happens, you will already be in bootloader (Fastboot USB)
This should work to get you back to fully unrooted stock ROM. From there, reroot, install a custom recovery and rom.
Let me know if this works
Click to expand...
Click to collapse
here's what happens.
1. Remove battery
2. Replace battery
3. Press and hold volume up
4. While holding volume up, press and hold end key to turn unit on.
5. Unit vibrates 3 times and never powers on
This is without USB plugged in.
I asked the guy who owns the phone what he was doing, he said he had flashed ASOP Gingerbread or something and it never worked again.
talktojer said:
here's what happens.
1. Remove battery
2. Replace battery
3. Press and hold volume up
4. While holding volume up, press and hold end key to turn unit on.
5. Unit vibrates 3 times and never powers on
This is without USB plugged in.
I asked the guy who owns the phone what he was doing, he said he had flashed ASOP Gingerbread or something and it never worked again.
Click to expand...
Click to collapse
Interesting. Mine only does the 3 vibrate thing when I have the USB plugged in and I am trying to enter Fastboot. I unplug the USB, remove the battery, replace the battery, hold vol up and press end. Bing, right into Fastboot.
Do you know if he has the ENG SPL/S-Off installed? If not, the issue may lay in that. Not for sure though.
Also, it may have to do with the way the phone was originally rooted, that has an affect on things as well. Some of the overclocked kernels have an affect on boot. Some Heros wont boot with the kernel set to over 691.
I have installed every build pf ASOP 2.3.2 GB that has been posted, now grated they each had there issues but none of them put me in a loop or froze the phone.
I would also suggest downloading android commander to your computer. Just Google android commander and you will find it. With this program you can boot to bootloader. If you are getting to the HTC screen then Android Commander should recognize the phone. It is a great program.
talktojer said:
Anyone know how to do this? I can't figure out how to get into the fastboot mode. I run the ruu executable, and it says it can't find the phone. I'm sure I need to put it in some kind of flash mode, but seem to be unable.
Click to expand...
Click to collapse
Not sure, but you may try removing the sdcard and/or putting a different one in. Or when the phone first gets to the HTC screen press and hold the menu button and keep holding it.
Sent from my dual-booted liquidsense 2.1
unCoRrUpTeD said:
Not sure, but you may try removing the sdcard and/or putting a different one in. Or when the phone first gets to the HTC screen press and hold the menu button and keep holding it.
Sent from my dual-booted liquidsense 2.1
Click to expand...
Click to collapse
ive removed the sdcard, results are no different.
ccrosno said:
Interesting. Mine only does the 3 vibrate thing when I have the USB plugged in and I am trying to enter Fastboot. I unplug the USB, remove the battery, replace the battery, hold vol up and press end. Bing, right into Fastboot.
Do you know if he has the ENG SPL/S-Off installed? If not, the issue may lay in that. Not for sure though.
Also, it may have to do with the way the phone was originally rooted, that has an affect on things as well. Some of the overclocked kernels have an affect on boot. Some Heros wont boot with the kernel set to over 691.
I have installed every build pf ASOP 2.3.2 GB that has been posted, now grated they each had there issues but none of them put me in a loop or froze the phone.
I would also suggest downloading android commander to your computer. Just Google android commander and you will find it. With this program you can boot to bootloader. If you are getting to the HTC screen then Android Commander should recognize the phone. It is a great program.
Click to expand...
Click to collapse
android commander relies on adb..i've already tried adb and it can't see the device. already tried that the first night. I think I'm about out of options.
talktojer said:
android commander relies on adb..i've already tried adb and it can't see the device. already tried that the first night. I think I'm about out of options.
Click to expand...
Click to collapse
Interesting you say that. Here are 2 snips taken at the same time. One of my ADB shell showing no devics found and the other of my android command shell clearly showing connection to the device.
Try the android commander. It is a great program and it is GUI based.
Let me know
Edit: Even stranger, although ADB shows no devices, if I type LS, a list of the phone directories shows up.
ccrosno said:
Interesting you say that. Here are 2 snips taken at the same time. One of my ADB shell showing no devics found and the other of my android command shell clearly showing connection to the device.
Try the android commander. It is a great program and it is GUI based.
Let me know
Edit: Even stranger, although ADB shows no devices, if I type LS, a list of the phone directories shows up.
Click to expand...
Click to collapse
You would actually do
adb devices
You don't do it from inside adb.
Sent from my dual-booted liquidsense 2.1
Hi,
I'm a total noob to android unlocking etc and I've got my phone stuck on a "This build is for development purposes only" screen, when trying to root I used an AIO toolkit and accidentally flashed the boot.img file instead of the recovery.img file.
(I googled a lot and I'm not the only person that's done it luckily)
In the other thread that I found the person's phone was stuck in a boot loop which I would have been able to fix by holding down the volume button to get back into the HBOOT menu...
Mine seems to be stuck just giving me a white screen and I have no way to power off (and nothing to flash the boot.img file with again when I finally do manage to reboot)
Can anyone help?
Any suggestions welcome, I urgently need my phone for tomorrow as I'm travelling :crying:
Hold power button for 20 seconds should turn off.
Because you flashed the wrong kernel,you have to find the stock kernel,or restore by using an ruu but the issue is that you Dont have any info about your phone like software number and stuff ... You'll have to flash all the kernels to find which one is appropriate for your phone ...
I've tried holding the power button numerous times
Thanks joey, I googled for some ruu's and found a thread with a few different ones for the htc one, I'm not exactly sure what an ruu is but I'll hope for the best
I tried running an ruu and it doesn't detect my phone, anything else?
arcanein said:
I tried running an ruu and it doesn't detect my phone, anything else?
Click to expand...
Click to collapse
Bright light trick?
Shine a bright light on it and press + hold power. Make sure the twin sensors aren't covered.
sauprankul said:
Bright light trick?
Shine a bright light on it and press + hold power. Make sure the twin sensors aren't covered.
Click to expand...
Click to collapse
i'm astounded but that worked haha thank you
The number of people who don't know of that FEATURE is too damn high.
OMFG that worked. Unbeliveable!!!
sauprankul, you , Sir, are the saint!
Hi All,
Need help here as I received a official OTA Update for 4.2.2 today.
After download the OTA package, the phone start updating the system.
But I think it failed in the middle of updating because I saw the red triangle mark appear on screen.
Now, my phone is not able to boot up and keep on stuck in the white HTC Screen.
Anyone here would give some suggestion or solution to help me overcome this issues? :crying:
Thanks for all in advance.
** My phone is non-rooted devices
This issues has been solved by download the correct RUU for my phone. Thanks all for helping me.
xiang5377 said:
Hi All,
Need help here as I received a official OTA Update for 4.2.2 today.
After download the OTA package, the phone start updating the system.
But I think it failed in the middle of updating because I saw the red triangle mark appear on screen.
Now, my phone is not able to boot up and keep on stuck in the white HTC Screen.
Anyone here would give some suggestion or solution to help me overcome this issues? :crying:
Thanks for all in advance.
** My phone is non-rooted devices
Click to expand...
Click to collapse
Is it stuck at the white HTC splash screen that says quietly brilliant or the boot up animation screen that has the beats logo on it?
If stuck at the splash screen just hold power and both volume keys to force a reboot and see if it boots up then. If it is stuck during the boot animation you may have to try a factory reset.
You may still be able to do a factory reset depending on where the update failed.
Hold power and Vol down for until it boots into the bootloader. Then press the power button again to select bootloader. In the bootloader list you should see factory rest, use volume keys to highlight it and power to select it.
This will wipe all your data you had saved on the internal storage, but that would be better than a non booting phone.
Best of luck.
crushalot said:
Is it stuck at the white HTC splash screen that says quietly brilliant or the boot up animation screen that has the beats logo on it?
If stuck at the splash screen just hold power and both volume keys to force a reboot and see if it boots up then. If it is stuck during the boot animation you may have to try a factory reset.
You may still be able to do a factory reset depending on where the update failed.
Hold power and Vol down for until it boots into the bootloader. Then press the power button again to select bootloader. In the bootloader list you should see factory rest, use volume keys to highlight it and power to select it.
This will wipe all your data you had saved on the internal storage, but that would be better than a non booting phone.
Best of luck.
Click to expand...
Click to collapse
Hi crushalot,
Thanks for your advices and Yes it stuck in the white screen with quietly brilliant. I have tried your solution which boot into bootloader and did the factory reset, but too bad, it doesn't make my day.
I'm currently download the RUU I found in the Internet, do you think that will help ?
xiang5377 said:
Hi crushalot,
Thanks for your advices and Yes it stuck in the white screen with quietly brilliant. I have tried your solution which boot into bootloader and did the factory reset, but too bad, it doesn't make my day.
I'm currently download the RUU I found in the Internet, do you think that will help ?
Click to expand...
Click to collapse
Yes, a proper RUU should be able to reset you to 100% stock if your weren't rooted or S-Off.
crushalot said:
Yes, a proper RUU should be able to reset you to 100% stock if your weren't rooted or S-Off.
Click to expand...
Click to collapse
Too bad the RUU I downloaded is not suit for my phone, do you have any idea where can I get the RUU for my phone ? I'm from Malaysia, perhaps an ASIA RUU is suit for it ?
xiang5377 said:
Too bad the RUU I downloaded is not suit for my phone, do you have any idea where can I get the RUU for my phone ? I'm from Malaysia, perhaps an ASIA RUU is suit for it ?
Click to expand...
Click to collapse
Was everything 100% stock?
Eg. Stock recovery , kernel?
Sent from my One using Tapatalk 4 Beta
Read this:
http://www.androidayos.com/2013/04/...ck-to-stock-installation-guide-and-procedure/
Unfortuanlty it looks like the bugsylawson.com site where the RUU's served is down right now.
Maybe take a look through this thread:
http://forum.xda-developers.com/showthread.php?p=39588860
squabbi said:
Was everything 100% stock?
Eg. Stock recovery , kernel?
Sent from my One using Tapatalk 4 Beta
Click to expand...
Click to collapse
Yes, I never root my phone before and it is 100% new phone which only 1 month old.
crushalot said:
Read this:
http://www.androidayos.com/2013/04/...ck-to-stock-installation-guide-and-procedure/
Unfortuanlty it looks like the bugsylawson.com site where the RUU's served is down right now.
Maybe take a look through this thread:
http://forum.xda-developers.com/showthread.php?p=39588860
Click to expand...
Click to collapse
Alright, thanks for the link, Let me have a look on it. but all the link is just like what you mention , all link down. ><"
xiang5377 said:
Hi All,
Need help here as I received a official OTA Update for 4.2.2 today.
After download the OTA package, the phone start updating the system.
But I think it failed in the middle of updating because I saw the red triangle mark appear on screen.
Now, my phone is not able to boot up and keep on stuck in the white HTC Screen.
Anyone here would give some suggestion or solution to help me overcome this issues? :crying:
Thanks for all in advance.
** My phone is non-rooted devices
Click to expand...
Click to collapse
Is your usb cable plugged to phone while updating OTA? I got an issue with previous HTC one x, OTA update stuck.. after I unplugged the usb cable.. it works. My ONE just got OTA updated.
Sent from my HTC One using xda app-developers app
I finally manage to solve my issues by downloading RUU for my phone, and now it work!
Thanks crushalot,squabbi and alanchai for paying attention in my post.
Million thanks for your help
Glad you got it working.
Happy to help.
crushalot said:
Glad you got it working.
Happy to help.
Click to expand...
Click to collapse
Crushalot I have a similar issue with my HTC one like xiang5377. Except my phone is stock no root nothing, actually it was given to me to root. It has been a long time since I have rooted a phone and im lost here. My friend got the phone online which might have been his first mistake, second I believe it was from China. In any case lt me explain what has gone on, I have been looking for instructions in unlocking bootloader in fastboot mode which is not an issue, I found it but I am unable to get to the bootloader by pressing power key and VOL down.....strange so I looked under settings to turn off fastboot and the option wasn't there at all. When I press VOl down and power key it goes to some strange looking menue in Chinese REALY! OK so I searched Google and fopund a post that suggested it might be a fake. So I tried VOL up and power key and it took me another strange looking screen. I actually had the option for "normal" "fastboot" and something else:fingers-crossed: Nothin stayed at that same screen for ever....so I pressed VOl down and power and it reset. I went back to that screen gain picked the one option should not have and now im stuck at htc quietly brilliant sceen:crying: I have tried all kinds of key options and still nothing NED HELP!! I am unsure if the phone is internal sprint T-Mobile etc... 100% stock.
jayrizz said:
Crushalot I have a similar issue with my HTC one like xiang5377. Except my phone is stock no root nothing, actually it was given to me to root. It has been a long time since I have rooted a phone and im lost here. My friend got the phone online which might have been his first mistake, second I believe it was from China. In any case lt me explain what has gone on, I have been looking for instructions in unlocking bootloader in fastboot mode which is not an issue, I found it but I am unable to get to the bootloader by pressing power key and VOL down.....strange so I looked under settings to turn off fastboot and the option wasn't there at all. When I press VOl down and power key it goes to some strange looking menue in Chinese REALY! OK so I searched Google and fopund a post that suggested it might be a fake. So I tried VOL up and power key and it took me another strange looking screen. I actually had the option for "normal" "fastboot" and something else:fingers-crossed: Nothin stayed at that same screen for ever....so I pressed VOl down and power and it reset. I went back to that screen gain picked the one option should not have and now im stuck at htc quietly brilliant sceen:crying: I have tried all kinds of key options and still nothing NED HELP!! I am unsure if the phone is internal sprint T-Mobile etc... 100% stock.
Click to expand...
Click to collapse
Might need some screen shots. It sounds like it may be a fake HTC One. Can you look at the bootloader screen on this fake and see if yours is similar:
http://forum.xda-developers.com/showthread.php?t=2362301
Or look here:
http://www.engadget.com/2013/07/14/fake-htc-one-plastic-mt6589/
If it is one the fakes then I'm not sure what to advise other than trying to return it and get a genuine unit.
If it is real then we might be able to do something. Are you able to reboot it by holding both volumes (up and down) plus the power buttons for 15+ seconds? It should cause it to reboot.
crushalot said:
Glad you got it working.
Happy to help.
Click to expand...
Click to collapse
crushalot said:
Might need some screen shots. It sounds like it may be a fake HTC One. Can you look at the bootloader screen on this fake and see if yours is similar:
http://forum.xda-developers.com/showthread.php?t=2362301
Or look here:
http://www.engadget.com/2013/07/14/fake-htc-one-plastic-mt6589/
If it is one the fakes then I'm not sure what to advise other than trying to return it and get a genuine unit.
If it is real then we might be able to do something. Are you able to reboot it by holding both volumes (up and down) plus the power buttons for 15+ seconds? It should cause it to reboot.
Click to expand...
Click to collapse
NO joy on reboot. I looked at that video and it seems to be the fake one, might explain why I wasn't able to get to the bootloader normally. This sucks now I will have to explain to my lieutenant that he got a fake one and I might have bricked it lol! What would you try next if it were real, or will I have to wait till it dies and still run the risk of it not booting up normally again. I was never able to get to normal bootloader.
---------- Post added at 04:51 PM ---------- Previous post was at 04:45 PM ----------
Also looking at the video, it had the same black menu not the white menu I have seen in other videos, indicating a newer OS. It also did not show fastboot option under settings/power option
http://imageupload.co.uk/files/36ha7p8hdv926l90b0l6.jpg
On the pic above I actually clicked on: [UART Boot] option and im stuck
If it was real, it would respond to the normal reboot commands and allow us to reboot the OS if working or boot to fastboot so we can use fastboot commands to see exactly what we were working with and decide the next move.
In you case, you may just have to wait until the battery dies and then perhaps it will boot normally, as it seems the clones don't have the same button commands to perform operations. You could try different combinations of button holding to see if it will reboot.
There may also be some more information on the Chinese forums, but could be hard for a English speaker to navigate and fin the info needed.
If the seller sold the device as a genuine HTC One then, obviously that is illegal and you could try to use that angle to force them to return it.
Best of luck.
crushalot said:
Might need some screen shots. It sounds like it may be a fake HTC One. Can you look at the bootloader screen on this fake and see if yours is similar:
http://forum.xda-developers.com/showthread.php?t=2362301
Or look here:
http://www.engadget.com/2013/07/14/fake-htc-one-plastic-mt6589/
If it is one the fakes then I'm not sure what to advise other than trying to return it and get a genuine unit.
If it is real then we might be able to do something. Are you able to reboot it by holding both volumes (up and down) plus the power buttons for 15+ seconds? It should cause it to reboot.
Click to expand...
Click to collapse
Sorry to overpoat ya but I read through the post you linked along with the video and it seems I have that same phone. The only issue he didn pick the same option I did
---------- Post added at 05:32 PM ---------- Previous post was at 05:17 PM ----------
crushalot said:
If it was real, it would respond to the normal reboot commands and allow us to reboot the OS if working or boot to fastboot so we can use fastboot commands to see exactly what we were working with and decide the next move.
In you case, you may just have to wait until the battery dies and then perhaps it will boot normally, as it seems the clones don't have the same button commands to perform operations. You could try different combinations of button holding to see if it will reboot.
There may also be some more information on the Chinese forums, but could be hard for a English speaker to navigate and fin the info needed.
If the seller sold the device as a genuine HTC One then, obviously that is illegal and you could try to use that angle to force them to return it.
Best of luck.
Click to expand...
Click to collapse
Thanks I really do appreciate it, I have attempted several button configs lol and still nothing. Looks like I have no choice but to wait till it dies and pray that it boots normally. I will check with my LT to see if it was sold as a genuine HTC ONE. It was on EBAY I believe so we will see. Thanks again will let you know what happens then!:good:
crushalot said:
If it was real, it would respond to the normal reboot commands and allow us to reboot the OS if working or boot to fastboot so we can use fastboot commands to see exactly what we were working with and decide the next move.
In you case, you may just have to wait until the battery dies and then perhaps it will boot normally, as it seems the clones don't have the same button commands to perform operations. You could try different combinations of button holding to see if it will reboot.
There may also be some more information on the Chinese forums, but could be hard for a English speaker to navigate and fin the info needed.
If the seller sold the device as a genuine HTC One then, obviously that is illegal and you could try to use that angle to force them to return it.
Best of luck.
Click to expand...
Click to collapse
Looks like I'm back up and running just needed the phone to die. now just have to break it to him his phone is something, just not the ONE
crushalot said:
If it was real, it would respond to the normal reboot commands and allow us to reboot the OS if working or boot to fastboot so we can use fastboot commands to see exactly what we were working with and decide the next move.
In you case, you may just have to wait until the battery dies and then perhaps it will boot normally, as it seems the clones don't have the same button commands to perform operations. You could try different combinations of button holding to see if it will reboot.
There may also be some more information on the Chinese forums, but could be hard for a English speaker to navigate and fin the info needed.
If the seller sold the device as a genuine HTC One then, obviously that is illegal and you could try to use that angle to force them to return it.
Best of luck.
Click to expand...
Click to collapse
The menu with Chicness come by pressing VOL DOWN/POWER KEY
The menu with fastboot option comes by pressing VOL UP/POWER KEY
Hey there guys
today, my brother's phone had a weird problem, he was using it and the battery reached 14% (normal battery warning....meh....ignored ) then after two minutes the device suddenly got to 10% (another warning), then it died on its own in a few seconds.
he charged it for about 5 minutes and the charging animation thing said it was already at 20% (weird if you ask me) (using my LG G2 charger which is 1.8 amps) so he tried to power it on, and sure enough it did power on but to the white HTC bootloader screen, with a purple "locked" text at the top (attached image), now I haven't had any experience with HTC phones but I'm very familiar with recoveries and stuff with samsung phones, but this one refuses to do anything, only the volume up button works for selecting items, but you can't go back with the volume down, nor can you select anything with the power button, you're basically stuck just shifting through the items.
I tried powering it on and off several times and the same thing even when the battery is at 70%
phone is International unlocked 4.4.2 and fully stock, no root, no nothing, haven't even gone into recovery before today and was only updated via OTA a couple of months ago with no problems what so ever.
anyway any one got an idea what might have caused this?!
thanks guys
Try to click on fastboot & connect it pc
fastboot erase cache
If not you're still in warranty so don't panic go to service center
from HTC One
yatindroid said:
Try to click on fastboot & connect it pc
fastboot erase cache
If not you're still in warranty so don't panic go to service center
from HTC One
Click to expand...
Click to collapse
Thanks for your reply, but the power button does nothing, I can't click on any of them, it says press power to select, but I can't select anything
and no, it's not under warranty sadly.
MR.change said:
Thanks for your reply, but the power button does nothing, I can't click on any of them, it says press power to select, but I can't select anything
and no, it's not under warranty sadly.
Click to expand...
Click to collapse
ok your phone not in warranty but you not rooted it software unchanged so HTC will flash your software with minimal charge
Unlocked boot loader phone they usually change motherboard & charge much
If you can't get in fastboot it maybe very difficult some one can help you here
So try service center at least once
from HTC One
yatindroid said:
ok your phone not in warranty but you not rooted it software unchanged so HTC will flash your software with minimal charge
Unlocked boot loader phone they usually change motherboard & charge much
If you can't get in fastboot it maybe very difficult some one can help you here
So try service center at least once
from HTC One
Click to expand...
Click to collapse
Thanks mate, sadly, where I live there aren't any HTC official service centers, I was hoping I could solve it on my own
Like I said, I only know my way around samsung devices, haven't even gotten the chance to play with my G2 yet, so could you tell me what the RUU is? is it like the bootloader files? and can I get into recovery or fastboot via any other way? flash stuff using a PC Flash tool maybe???
Actually the problem was very simple, the volume down button was stuck for some reason (actually I accidentally dropped the device from my hand 2 days ago) so that is why the device booted into hboot it seems and that is why I was unable to choose anything with the power button, I removed the volume buttons and cleaned it and now everything works.
Many thanks for your time my friend.
Your good luck !!
RUU is same as pc flashing tool which works own it contains full software Rom for phone
from HTC One
Hi all! I'm a noob about MOTO X.. I come from HTC ..this is new..and it makes me crappy!
My friend half-bricked my moto x!
Now its stuck with Unlocked Bootloader warning screen...even when i go to fastboot and select recovery to reflash .. it comes back to warning message!
I referred all the threads.. but nothing is clear on my vision! I'll be grateful if you people direct me to the right path to restore my device!
Here is what he did...
Unlocked bootloader
installed recovery through TWRP via playstore
then installed CM Lollipop,Stuck on CM logo..bootloop
so flashed STOCK firmware for XT1052
finally stuck in warning bootloader
I have XT1052 model
Thanks in advance!
I hope no one will let your phone down!
santhoshpirate said:
Hi all! I'm a noob about MOTO X.. I come from HTC ..this is new..and it makes me crappy!
My friend half-bricked my moto x!
Now its stuck with Unlocked Bootloader warning screen...even when i go to fastboot and select recovery to reflash .. it comes back to warning message!
I referred all the threads.. but nothing is clear on my vision! I'will be grateful if you people direct me to the right path to restore my device!
I have XT1052 model
Thanks in advance!
I hope no one will let your phone down!
Click to expand...
Click to collapse
Does the phone boot up normally other than the Unlocked Bootloader Warning Message? If so, you're just fine. Anytime the Bootloader is unlocked, that warning message just comes up every time you boot up your phone. There is a way to get it off but right now I can't think of where I found it. You can definitely Google it and you'll find your answer there.
cindylike24 said:
Does the phone boot up normally other than the Unlocked Bootloader Warning Message? If so, you're just fine. Anytime the Bootloader is unlocked, that warning message just comes up every time you boot up your phone. There is a way to get it off but right now I can't think of where I found it. You can definitely Google it and you'll find your answer there.
Click to expand...
Click to collapse
That's the problem here! it doesnt bootup !!
Stuck at Warning Bootloader.. !!
And yeah already googled it..there is a way to remove the Bootscreen for warning message!
You can boot in recovery mode to restore your rom.
If you lose TWRP. You can flash recovery by fastboot mode.
You also can backup your phone's data to OTG usb drive by TWRP.
So, the main point is : Can you boot into fastboot mode?
Calm down!
santhoshpirate said:
That's the problem here! it doesnt bootup !!
Stuck at Warning Bootloader.. !!
And yeah already googled it..there is a way to remove the Bootscreen for warning message!
Click to expand...
Click to collapse
I was just asking because it wasn't clear in your first message. No need to get all worked up over it. I got my phone all messed up a few days after I got it and thanks to some posts on this forum, I was able to get it all straightened out and it doesn't take too terribly long to do it either.
Try following this link to see if you can get your phone out of its funk. This is one that I found doing a quick search on this site. You said that your phone was a XT1052 model right? The URL is http://forum.xda-developers.com/moto-x/general/stock-recovery-4-4-4-xt1052-t2945946.
Hope that this helps you out. There's another link that was a life saver for me. I'll post it once I find it.
Cindy
Hey.
santhoshpirate said:
Hi all! I'm a noob about MOTO X.. I come from HTC ..this is new..and it makes me crappy!
My friend half-bricked my moto x!
Now its stuck with Unlocked Bootloader warning screen...even when i go to fastboot and select recovery to reflash .. it comes back to warning message!
I referred all the threads.. but nothing is clear on my vision! I'll be grateful if you people direct me to the right path to restore my device!
Here is what he did...
Unlocked bootloader
installed recovery through TWRP via playstore
then installed CM Lollipop,Stuck on CM logo..bootloop
so flashed STOCK firmware for XT1052
finally stuck in warning bootloader
I have XT1052 model
Thanks in advance!
I hope no one will let your phone down!
Click to expand...
Click to collapse
I think this is nothing serious. This has happened to me a couple of times when I was testing my ROMs before for the Desire X and Desire Z. It's just, maybe there's just nothing to boot (correct me if I'm wrong). Just try following this dude's guide on how to return to stock maybe it would help you to get your phone back up and running. Good luck!
Thanks a lot mates!! very pleased for your time !!
Looks all the soutions are possible ones..will surely give it a try!
By the way, I think the phone needs to be charged to flash!
But being stuck on warning bootloader, the phone doesnt charge..always uses the power from the outlet to display the message..left for a hour ..still doesnt charge up!
really frustrated ...
would appreciate if there is any concerns for this!
thanks in advance
santhoshpirate said:
Thanks a lot mates!! very pleased for your time !!
Looks all the soutions are possible ones..will surely give it a try!
By the way, I think the phone needs to be charged to flash!
But being stuck on warning bootloader, the phone doesnt charge..always uses the power from the outlet to display the message..left for a hour ..still doesnt charge up!
really frustrated ...
would appreciate if there is any concerns for this!
thanks in advance
Click to expand...
Click to collapse
Now I have no idea about what you can do about getting your battery to charge up. Have you tried charging this up on different outlets to see if it may be the outlet that you're plugging it into? There are times that I've had charging issues with my phones because of the outlet I was using.
Too bad this phone has a non-removable battery or I would tell you to get a new battery and see if this helps solve some of your issues. To me, it looks like a call in to Motorola's tech support may be in order. Now one thing that they will ask you and you really need to make sure you've done this is "Are you using the charger that came with the phone?" That's the first thing that they'll have you do and if you've already done that, you can honestly tell them yes when they ask you about that. Also, how long have you had this phone? If it's been less than a year, it may be under warranty if your phone is a developer edition. If you have a developer edition phone, unlocking the bootloader does NOT void the warranty. It only voids the warranty on the non-developer edition phones.
Just some information that you may need when you call tech support. Hope that this helps you out.
Cindy
Im using stock charger only!
now powering it in FASTBOOT... its been an hour again...still indicates battery low!
Thanks for your help all of you!
Twrp will charge the phone while you're in recovery and to flash cm 12.1 or 12 try booting cm11 then dirty flash cm12 and it should boot for you
the problem is when i select recovery it comes back to warning screen''
so to flash anyother recovery.. first i need to charge up..because it doesnt allow to flash in cmd...and in AP FASTBOOT it shows battery is low!
santhoshpirate said:
the problem is when i select recovery it comes back to warning screen''
so to flash anyother recovery.. first i need to charge up..because it doesnt allow to flash in cmd...and in AP FASTBOOT it shows battery is low!
Click to expand...
Click to collapse
Ok, maybe I am missing something, but can't you just power it off and charge it that way?
no
if i power off and plug the charger..the warning comess again...and again it shows battery low
santhoshpirate said:
no
if i power off and plug the charger..the warning comess again...and again it shows battery low
Click to expand...
Click to collapse
Hold down the power and down volume buttons for about 30 seconds. When you release both buttons this should bring you to a bootloader screen where you have choices like normal boot, boot recovery and the like. Hook the phone to a computer via usb and with adb on that computer flash twrp to the phone...
Fastboot flash recovery twrpfilename.img
Once that is flashed you should be able to go into recovery and get into twrp which will allow the phone to charge
It MIGHT even charge from that bootloader screen I never tried
thanks for that idea dude!
but it doesnt flash...it tells ..flash failure because of low battery
then i tried charging in fastboot!
doesnt work
In which android version was your phone when you started? When you tried to return to stock, which version of Android did you flash?
I guess maybe you downgraded your phone which causes hard bricks.
Sent from my XT1058 using XDA Free mobile app
If you want to revert it to stock firmware here's the firmware - https://copy.com/zsMPV0c24HlT8XZs
Just use the guide someone had linked.
santhoshpirate said:
no
if i power off and plug the charger..the warning comess again...and again it shows battery low
Click to expand...
Click to collapse
Yes, if you power off and THEN plug the charger in, it will power back on.
Power it off by pressing and holding the power button until the screen shuts off. Then press and hold volume down, then press and hold power and hold them both for about 4 seconds and then release both to get into bootloader mode.
In bootloader mode, you use volume down to scroll down and then you use volume up to select. You do NOT press the power button when in bootloader mode. Are you pressing the power button when in bootloader mode? Don't do that.
Use volume down to scroll down to recovery, then press volume up to select recovery to get into recovery. Can you get into recovery?
---------- Post added at 10:41 AM ---------- Previous post was at 10:39 AM ----------
santhoshpirate said:
the problem is when i select recovery it comes back to warning screen''
Click to expand...
Click to collapse
Are you pressing the power button to select recovery? You select recovery by pressing volume up, not power. If you are pressing the power button, that is why you are not getting into recovery.
You do NOT use the power button when in bootloader mode. You use volume down to scroll and volume up to select.
santhoshpirate said:
thanks for that idea dude!
but it doesnt flash...it tells ..flash failure because of low battery
then i tried charging in fastboot!
doesnt work
Click to expand...
Click to collapse
If battery is too low, buy a Motorola factory cable, adapter, or make your own. It will allow the phone to be powered while in fastboot to flash.
https://youtu.be/awYRazTmaXc