Phantom texts from my Tab to Singapore - SOLVED! - Galaxy Tab Q&A, Help & Troubleshooting

Very strange thing with my Tab. Anyone heard of anything like this? So that I could have data on my Tab I got a 3 data only SIM for about £5 a month for 1gb. Phone calls and texts would be charged for but I never make or send any as I use my Galaxy S for that. Just seen my last bill and spoken to 3 because, according to them, I have sent 5 texts to Singapore from my Tab, including another one only a couple of hours ago. My text history on the Tab is empty!
They have no explanation (other than asking if anyone else could have sent them) but have dealt with it very reasonably by agreeing to credit me the cost of the texts and putting a block on any future charges other than than the monthly charge for the data, athough that means I cannot make calls or send texts if eg my Galaxy S battery is flat.
Could any apps be sending texts which don't show up in the text log? Has anyone had anything like this?
norm

Its an app you have installed at some point, a rogue app which is sending text messages.
Check all your apps permisions and make sure one of them does not have a permission to send sms message (only a few apps need this permission, like a message app, etc).
Hope that helps.

Did you purchase the tab from singapore, perhaps branded to Singtel, m1 or starhub? It could those special messages the device is sending to the telcos.
Sent from my GT-P1000 using XDA Premium App

SOLVED
OK I've found the 'culprit'. I got the Singapore number off 3 and Google showed me I am not the first. It is down to WaveSecure, which I got while it was still free. I see it is now owned by McAfee. I've found that my Galaxy S also sent a text to them. I knew it could send texts but didn't realise they are to Singapore! Uninstalling now.
Hope that helps anyone with a similar issue.
norm

Related

[Q] All recevied calls straight to voicemail, can't recieve texts, on Bell (I9000M)

For the past day I haven't been receiving any texts. I've tried 3 different friends phones on 2 different networks and 1 on the same network. I can send texts fine though.
A couple hours ago I tried calling my phone from a land line and noticed it goes straight to voicemail. I can make calls fine as well.
All the settings look fine on the phone, is there any special codes to enter to further check things?
Bells customer service is gone 'til Monday....
did you unlock the phone, or using any TurboSIM card unlocker?
Stock rom, not rooted or done anything like that. The only new apps I can remember using yesterday is the bluetooth module for astro file manager and trying the bump app with an iphone. Does that work by the way, android/iphone bump app? It wasn't for me.
Also, a reset to stock from the privacy menu hasn't helped.
yes i have bump installed, but so far not seen any iphony user with bump to try it on
are you able to receive phone calls if you put your sim card on another phone?
Finally got the number for data support from one of the local stores and they were able to fix the issue which was something on their end.
Yup, that just sounded too weird too be a phone issue
Sent from my GT-I9000M using XDA App
Bell has been having outage problems. It's probably due to the surge of new users they're getting because of the SGS. I called them up and they reset it for me or something.

[Q] SMS are being resent after turning the phone on

Hi.
I'm experiencing a problem on my Samsung Galaxy S with official Froyo (through Kies).
My friends are telling me that I'm resending messages. That happens when I turn on the Galaxy; it usually resends the last 2/3 messages that I sent before I turned off the phone (even when the message delivery is successful).
Is someone experiencing something like this? Does anyone knows how to fix it?
Thank you very much for your help.
jlbribeiro said:
Hi.
I'm experiencing a problem on my Samsung Galaxy S with official Froyo (through Kies).
My friends are telling me that I'm resending messages. That happens when I turn on the Galaxy; it usually resends the last 2/3 messages that I sent before I turned off the phone (even when the message delivery is successful).
Is someone experiencing something like this? Does anyone knows how to fix it?
Thank you very much for your help.
Click to expand...
Click to collapse
Could be a network problem. I have seen a few networks which resend messages. Are you being charged for all of them or just one?
Sent from my GT-I9000 using XDA App
Thank you for your reply.
Fortunately SMSs are free on my plan, so I can't be sure if I'd be charged. This never happened before when I had my old N70, so I'm assuming it's not a network problem. Since I bought the phone recently I really think it is upgrade-related, because no one ever told be of resent messages when I had Eclair.
I can't be sure, though. I thought someone would be having this issue as well.

sorry, but the Galaxy S6 + TMobile = Death

i have had nothing but bad luck with my brand new s6 on tmobile.
the main issue:
outgoing sms messages take at least 45 seconds to either get marked as send, or fail. when the fail, they are actually being sent. when they send, they send twice. 30% of the texts i send from my phone and to my phone do not make it to their destination at all.
fixes i have tried:
disabling volte, disabling wifi calling, switching back to stock messaging, factory resetting
tmobile support swore that a new sim card would fix the issue. it did not.
then support guaranteed me that a factory reset would fix the issue. against my better judgment, i reset the device. naturally, this made it worse; when i turn my phone on now i have zero bars of service for at least 5 minutes. literally no service. i am in nyc and normally have 5 bars of LTE.
nobody will recognize that this is actually a problem with tmobile, yet when i google "tmobile can't text over wifi" i get pages and pages of people with the exact same issue over years. reading through those threads there is no solution because tmobile support closes every one of them after 36 hours of inactivity, assuming the problem has been solved. what the **** kind of customer support is this?
texting is my primary form of communication and i am unable to use it. this is unacceptable behavior for any phone, let alone a brand new $700 super-hyped phone. i was on verizon for ten years and it never lost a single text. it's worth noting that there were similar issues with my last phone, an s4.
is nobody else having these issues?
postmastergeneral said:
i have had nothing but bad luck with my brand new s6 on tmobile.
the main issue:
outgoing sms messages take at least 45 seconds to either get marked as send, or fail. when the fail, they are actually being sent. when they send, they send twice. 30% of the texts i send from my phone and to my phone do not make it to their destination at all.
fixes i have tried:
disabling volte, disabling wifi calling, switching back to stock messaging, factory resetting
tmobile support swore that a new sim card would fix the issue. it did not.
then support guaranteed me that a factory reset would fix the issue. against my better judgment, i reset the device. naturally, this made it worse; when i turn my phone on now i have zero bars of service for at least 5 minutes. literally no service. i am in nyc and normally have 5 bars of LTE.
nobody will recognize that this is actually a problem with tmobile, yet when i google "tmobile can't text over wifi" i get pages and pages of people with the exact same issue over years. reading through those threads there is no solution because tmobile support closes every one of them after 36 hours of inactivity, assuming the problem has been solved. what the **** kind of customer support is this?
texting is my primary form of communication and i am unable to use it. this is unacceptable behavior for any phone, let alone a brand new $700 super-hyped phone. i was on verizon for ten years and it never lost a single text. it's worth noting that there were similar issues with my last phone, an s4.
is nobody else having these issues?
Click to expand...
Click to collapse
I have the S6 on T-Mobile. I can text just fine using the stock app. Both SMS and MMS. Play with your APN settings, OR, use textra SMS. There is an option under MMS specifically for sending MMS while using wifi on T-Mobile.
Sent from my SM-G920T using Forum Runner
dc82 said:
I have the S6 on T-Mobile. I can text just fine using the stock app. Both SMS and MMS. Play with your APN settings, OR, use textra SMS. There is an option under MMS specifically for sending MMS while using wifi on T-Mobile.
Sent from my SM-G920T using Forum Runner
Click to expand...
Click to collapse
i do use textra and have tried every combination of their settings. i think my hardware is faulty; tmobile agreed to give me a replacement device. god help me.
postmastergeneral said:
i do use textra and have tried every combination of their settings. i think my hardware is faulty; tmobile agreed to give me a replacement device. god help me.
Click to expand...
Click to collapse
Odd. Well, hope it works out for you.
Sent from my SM-G920T using Forum Runner
When i left Verizon a few years ago for t-mobile, i had had plenty of texts not making it to their destination, so trust me, verizon is not perfect. (they should be though with the amount that they charge)
Try using IP v6 in your settings...
Then try IP v4 in your settings
Then try IP v4 / v6 in your settings and see if that helps with
Native texting App text to yourself to test.
Restart each change of APN.
troysyx said:
When i left Verizon a few years ago for t-mobile, i had had plenty of texts not making it to their destination, so trust me, verizon is not perfect. (they should be though with the amount that they charge)
Click to expand...
Click to collapse
Use to happen to me at least once a month on Verizon. T-Mobile hasn't lost one text for me yet. I keep asking myself why I stayed with big red for so long.
Reflash the original firmware - wipe everything start over. My GS6 works fine for me
robertkoa said:
Try using IP v6 in your settings...
Then try IP v4 in your settings
Then try IP v4 / v6 in your settings and see if that helps with
Native texting App text to yourself to test.
Restart each change of APN.
Click to expand...
Click to collapse
IPv6 is what newer phones are coming preset with as opposed to IPv4 since that is what is correct going forward, per T-Mobile.
Sent from my SM-G920T using Forum Runner
still waiting on my replacement device, but here's an interesting thing i realized today: this problem only occurs in my apartment. BUT i am not connected to wifi (it's turned off and i told android to forget my home network), and i'm on a 9th floor apartment with no other buildings around me. i've never had reception issues in the past here...this doesn't make sense to me at all
I'm using a T-mobile S6 since April 10th. I use Textra also over WiFi with 0 issues. All sms and mms come and go without issue.
philliman said:
I'm using a T-mobile S6 since April 10th. I use Textra also over WiFi with 0 issues. All sms and mms come and go without issue.
Click to expand...
Click to collapse
Same, guess we're fortunate lol. I haven't seen or heard any text related issue specific to the S6, I know MMS is sometimes wonky with T-Mobile while connected to WiFi
Sent from my SM-G920T using Forum Runner

Not Receiving Text Messages Intermittently

Is anyone having the issue of not receiving text messages from different people on T-Mobile S8? There are several people that text and I don't receive the text messages. My wife is in the same network as I'm with an iPhone 7 Plus, a friend of mine in the T-Mobile network as well with an iPhone 7. A coworker in the sprint network with an iPhone 5S and a friend of my on T-Mobile with an S8. Sometimes I don't receive their messages. My Friend with the S8 sometimes doesn't receive mines. Anyone has this issue? I have several weeks with this issue and it's frustrating.
llaugerm said:
Is anyone having the issue of not receiving text messages from different people on T-Mobile S8? There are several people that text and I don't receive the text messages. My wife is in the same network as I'm with an iPhone 7 Plus, a friend of mine in the T-Mobile network as well with an iPhone 7. A coworker in the sprint network with an iPhone 5S and a friend of my on T-Mobile with an S8. Sometimes I don't receive their messages. My Friend with the S8 sometimes doesn't receive mines. Anyone has this issue? I have several weeks with this issue and it's frustrating.
Click to expand...
Click to collapse
For the past few weeks I have been reading about text messages not being delivered/received on different networks. Some Google Pixel phone users face this as well and google said that this will be fixed in November's update. I haven't noticed any issues with my text messages. Looks like you have a mixture of Android and iOS devices and these usually didn't play well together especially in group chats I know some iPhone users would temporarily turn off iMessage to have a proper group conversation.
Charkatak said:
For the past few weeks I have been reading about text messages not being delivered/received on different networks. Some Google Pixel phone users face this as well and google said that this will be fixed in November's update. I haven't noticed any issues with my text messages. Looks like you have a mixture of Android and iOS devices and these usually didn't play well together especially in group chats I know some iPhone users would temporarily turn off iMessage to have a proper group conversation.
Click to expand...
Click to collapse
Thank you for the speedy reply. I'm not doing group conversation. They're individual text messages. It's random that's the worse. It can be working fine and then it just breaks. I have tried with the Samsung Stock Messaging app and the Google Messages App as well.
I am having the same problem. I tried clearing messing app cache and system cache, but this has not solved the problem for me. I am considering a factory reset next.
I have an unlocked s8+ on verizon and I also am intermittently not receiving texts. Co-workers and I tested it yesterday and I was intermittently not receiving texts from a windows phone on sprint, a unlocked note 8 on verizon and an iPhone 6s+ on verizon. I would receive a majority of the texts, but once in a while I would miss one... Issue seems to be with my s8+.
erikcave said:
I am having the same problem. I tried clearing messing app cache and system cache, but this has not solved the problem for me. I am considering a factory reset next.
Click to expand...
Click to collapse
Please let me know if that resolve the issue. I spoke with Samsung. The said before you do a factory reset to make sure to remove the google account and the samsung account.
andicapped6 said:
I have an unlocked s8+ on verizon and I also am intermittently not receiving texts. Co-workers and I tested it yesterday and I was intermittently not receiving texts from a windows phone on sprint, a unlocked note 8 on verizon and an iPhone 6s+ on verizon. I would receive a majority of the texts, but once in a while I would miss one... Issue seems to be with my s8+.
Click to expand...
Click to collapse
My Friend also has an S8 and he's having issue receiving text as well and we're both on T-Mobile network. I don't think it's a network issue.
llaugerm said:
Please let me know if that resolve the issue. I spoke with Samsung. The said before you do a factory reset to make sure to remove the google account and the samsung account.
Click to expand...
Click to collapse
I am factory reseting now. One frustrating thing about this problem is that I won't know if it fixed it or not unless someone tells me they texted me and I didn't reply.
BTW, I am pretty sure Samsung customer service employees don't know anything. They wanted me to send my phone in for repair without even trying any troubleshooting first.
I am so frustrated with this problem. Its a basic feature of any smartphone to be able to text and expect you would receive one, but not the case. Mine goes from never receiving or sending at times, to getting multiple copies of the same text. Way to go Samsung to destroy a great product. Problem is they haven't acknowledged or done anything about it.
Same on S7 edge
TLDR: same issue on my Tmo S7 Edge last few weeks. Not just S8 problem.
Full: So interesting - I came here to look at S8 reviews etc, just dropped my S7 edge and busted my glass. Thinking about upgrade to S8 vs fixing glass for $275, partially because of my intermittent text issues on S7. Samy symptoms. Just with a few contacts I regularly communicate with, mix of Android and iPhone, mix of carriers. No way to know I've missed one until they ask if I received. They get 'sent' reciept like normal no matter what. No apparent impact on my ability to send - they get all of mine. Just sporadic recieving problems . Tried clearing cache, switching SMS apps, resetting APN, etc...but no luck. Factory reset is next. Then have to decide on what to do next...S8 or Pixel 2, or fix screen.
Same problem with mine and my wife's S7s. It's sproadic, not related to carrier or phones, or even locations. It's very frustrating that TMobile won't acknowledge there's a major issue here that is affecting a lot of people.
I used to have the problem as well. Then I dumped all SMS apps I used to use, and went back to ORIGINAL app that came with the ROM, and problem disappeared.. So my question is - Do you have messages not received/Sent with the ORIGINAL built in app?
Also - Oreo Beta can be downloaded today. Seems like Google have a fix (to whatever the bug was) anyways.
Same problem with S8 on Sprint. It's not a carrier issue, it's Samsung (or Android). There is no help. Nothing from Samsung or Sprint. I've missed so many important messages, at least 6 a day. At least my fiance knows about the problem, and if I don't respond she'll shoot me a screenshot showing me what I missed. Until she started that, I had no clue how many texts I was actually missing. I've been to Sprint, on the phone with Sprint, on the phone with Samsung. They're all useless and won't do anything. I've already done factory reset, changed from Google messages back to stock, turned off all entrance enhanced features etc, cleared cache, changed network mode from automatic to LTE/CDMA. Nothing helps. The problem continues. So we're all stuck with a broken product until Google/Samsung fixes the problem. Who knows when that will be. I'm highly angered about this problem, it's BS. I'm trying to get Sprint to let me out of my lease without fees, but so far that's going nowhere. So I'm paying for a phone that is broken.
Sent from my SM-G950U using Tapatalk
I had this issue, the fix was to add the app to the unmoitored battery settings. Ever since I did that, all my texts have come through.
joshuadjohnson22 said:
I had this issue, the fix was to add the app to the unmoitored battery settings. Ever since I did that, all my texts have come through.
Click to expand...
Click to collapse
I have yet to try that! Will give it a go right now. Thanks!
Sent from my SM-G950U using Tapatalk
---------- Post added at 03:14 PM ---------- Previous post was at 03:05 PM ----------
joshuadjohnson22 said:
I had this issue, the fix was to add the app to the unmoitored battery settings. Ever since I did that, all my texts have come through.
Click to expand...
Click to collapse
Were you using the stock Samsung messaging app? Or something different? I'm able to do that for Google messages, but not the stock Samsung messaging app
Sent from my SM-G950U using Tapatalk
Pluto6 said:
I have yet to try that! Will give it a go right now. Thanks!
Sent from my SM-G950U using Tapatalk
---------- Post added at 03:14 PM ---------- Previous post was at 03:05 PM ----------
Were you using the stock Samsung messaging app? Or something different? I'm able to do that for Google messages, but not the stock Samsung messaging app
Sent from my SM-G950U using Tapatalk
Click to expand...
Click to collapse
I use a 3rd party, not sure about the stock one. I think the app is going to sleep and missing texts.
Same problem here. Been going on for months. Completed the following: Formatted phone, deleted txt message DB, used stock sms app, and used already activated sim to test. I just activated a new sim and will see what happens.
It might be the sleep mode or saving battery issue.
Do messages come through with wifi?
Had the problem with samsung app but not with Google messages.
llaugerm said:
Is anyone having the issue of not receiving text messages from different people on T-Mobile S8? There are several people that text and I don't receive the text messages. My wife is in the same network as I'm with an iPhone 7 Plus, a friend of mine in the T-Mobile network as well with an iPhone 7. A coworker in the sprint network with an iPhone 5S and a friend of my on T-Mobile with an S8. Sometimes I don't receive their messages. My Friend with the S8 sometimes doesn't receive mines. Anyone has this issue? I have several weeks with this issue and it's frustrating.
Click to expand...
Click to collapse
If you are not receiving text messages from iPhone owners it's because the iPhone owner doesn't have their phone set up right. There is a setting on the iPhone in imessages that has sms and a check box. That is for people that don't have imessage, they check that box and anyone who has Android phone will now get text message.
I have both iPhone 8 & Galaxy S8.
Vinny [emoji631]
Sent from my SM-G950U using Tapatalk

"READ Tmobile acknowledge Native message app is corrupt. Don't update Says TMobile

"READ Tmobile acknowledge Native message app is corrupt. Don't update Says TMobile
It seems that if you read online on T-Mobile forms in other areas people are not receiving all their text messages if not 10 to 50% of them are missing people are finding this out by logging into T-Mobile digits and same messages they never got through the native messaging app after the 8.0 update.
I noticed this when I did not receive messages for a good while until I put my SIM card into a Galaxy S8 and 20 to 30 messages popped up that were pre conversation topics from the past days before after talking to T-Mobile and digits support team they are being told to replace the device one time and Advising customer to keep the Nougat software until a fix ia found or until further notice this issue seems to be tied to the Z2 only and Oreo update just wanted to throw this out there as a pre warning the alternative solution the tech told me is that you can use a different messaging app but who's to say you'll ever know if you're not getting all your messages .
It evidently seems to be affecting incoming messages alternatively at your own choice maybe Nougat could be flashed back "Not sure" but this is a real life issue for this phone . If you want to be certain and surprised login to T-Mobile digits activate it and see what messages that you have not got
Hope this information is appreciated.
Um check your wifi calling settings
Sent from my [device_name] using XDA-Developers Legacy app
androidddaaron said:
It seems that if you read online on T-Mobile forms in other areas people are not receiving all their text messages if not 10 to 50% of them are missing people are finding this out by logging into T-Mobile digits and same messages they never got through the native messaging app after the 8.0 update.
I noticed this when I did not receive messages for a good while until I put my SIM card into a Galaxy S8 and 20 to 30 messages popped up that were pre conversation topics from the past days before after talking to T-Mobile and digits support team they are being told to replace the device one time and Advising customer to keep the Nougat software until a fix ia found or until further notice this issue seems to be tied to the Z2 only and Oreo update just wanted to throw this out there as a pre warning the alternative solution the tech told me is that you can use a different messaging app but who's to say you'll ever know if you're not getting all your messages .
It evidently seems to be affecting incoming messages alternatively at your own choice maybe Nougat could be flashed back "Not sure" but this is a real life issue for this phone . If you want to be certain and surprised login to T-Mobile digits activate it and see what messages that you have not got
Hope this information is appreciated.
Click to expand...
Click to collapse
seemles said:
Um check your wifi calling settings
Sent from my [device_name] using XDA-Developers Legacy app
Click to expand...
Click to collapse
What about it ? Wether on wifi calling or not this is a message issue acknowledged and very pronounced In many ways . It's simple to see with a few trial and error tests regardless of wifi
Or LTE Data
Seeing all your messages show up on TMO digits comparing them to messages you've got or never got .....putting a SIM card in a different phone and seeing multiple messages pop up that have still been trying to push through that are tied to specific time line conversations. TMobile literally already acknowledges this it's just nobody is realizing it because they're not expecting messages that they're actually missing from people.
Feel free to test it if you would like have multiple people text you wait for it to come through not saying it affects everybody T-Mobile did tell me that they already have a ticket out for it and it's software related to this particular phone.
On top of the SMS of all things is one of the most critical uses of a phone .
Just trying to shed light on a rising issue that most would never be aware of .
Because all Android phones ship with settings set to wifi preferred wich leads to dropped calls and unsent messages after setting up a home wifi. And if you have no sim installed your obviously using wifi calling wich is most definitely not as dependable as volte.
Sent from my [device_name] using XDA-Developers Legacy app
seemles said:
Because all Android phones ship with settings set to wifi preferred wich leads to dropped calls and unsent messages after setting up a home wifi. And if you have no sim installed your obviously using wifi calling wich is most definitely not as dependable as volte.
Sent from my [device_name] using XDA-Developers Legacy app
Click to expand...
Click to collapse
I'll look into that....but if your not on wifi calling "connected" to a wifi network you would still be using volte right ? This is happening to people conversating anywhere Mobily in a vehicle not on wifi. Messages for instance with my brother whereas I never got a reply in which I would have came through after I put my SIM in my s8.
People are seeing ungotten messages in TMobile digits.
I don't really care i was just looking out for the community here with a potential problem hindering, and T-Mobile tech support made acknowledgement about it . I highly doubt a community across United States all at once is screwing up by keeping WiFi preferred on.
You're only going to be using WiFi calling if you're connected to an actual at work under that settings menu otherwise you would be using cellular by default just like it says to choose below that
You're only going to use Wifi calling if you're connected to a WiFi network otherwise you're going to use cellular default which is the same as being on cellular by default correct me if I'm wrong
Can you post a link to the discussion? I can't find anything after searching for a while.
Sent from my [device_name] using XDA-Developers Legacy app
Z2 force sms MMS broken discussion link
http://support.t-mobile.com/thread/143284
Multiple replied posts from z2 users
How this has not made it to xda is beyond me but it is real situation
It's really not a good feeling to really not know all the messages you should be getting that you're not especially the ones that you're not expecting the scenario is playing out just like it shows in these support forums and with myself.
It's like not "Some messages are blocked in a limbo status never reaching the target device
Like myself you could stick a SIM card potentially in another phone and see stuff that pops up that was related to conversations long ago that you never got replied too.
I haven't had much of a problem with T-Mobile to T-Mobile network SMS but many other people I know that use other carriers I never got replied to until I stuck my SIM card into a different phone of mine.
It's a janky situation and if TMobile is already acknowledge this and told to replace phones one time then evidently the issue has gotten out to the people that needs to I just don't know how nobody here on XDA knows about this .
I have tried multiple text apps and nothing seems to be different I even thought about editing access point but usually that only solves MMS problems
This issue was already addressed with a fix to boot by xda. I had the issue my self. With no issues after I updated to oreo.
https://forum.xda-developers.com/z2-force/how-to/t-mobile-how-to-3rd-party-sms-apps-root-t3661703
seemles said:
This issue was already addressed with a fix to boot by xda. I had the issue my self. With no issues after I updated to oreo.
https://forum.xda-developers.com/z2-force/how-to/t-mobile-how-to-3rd-party-sms-apps-root-t3661703
Click to expand...
Click to collapse
I tried this method and it did not work, after the Oreo update I tried again but kept having issues. Decided to Force stop the CPS app and install the Google Carrier services app and this worked. Don't remember where I heard/read about Google carrier services. BTW using Googles messages app now and seem to be receiving all messages.
I discovered this a few weeks ago then installed google messages and everything works now
Missing messages FIXED
androidddaaron said:
It seems that if you read online on T-Mobile forms in other areas people are not receiving all their text messages if not 10 to 50% of them are missing people are finding this out by logging into T-Mobile digits and same messages they never got through the native messaging app after the 8.0 update.
I noticed this when I did not receive messages for a good while until I put my SIM card into a Galaxy S8 and 20 to 30 messages popped up that were pre conversation topics from the past days before after talking to T-Mobile and digits support team they are being told to replace the device one time and Advising customer to keep the Nougat software until a fix ia found or until further notice this issue seems to be tied to the Z2 only and Oreo update just wanted to throw this out there as a pre warning the alternative solution the tech told me is that you can use a different messaging app but who's to say you'll ever know if you're not getting all your messages .
It evidently seems to be affecting incoming messages alternatively at your own choice maybe Nougat could be flashed back "Not sure" but this is a real life issue for this phone . If you want to be certain and surprised login to T-Mobile digits activate it and see what messages that you have not got
Hope this information is appreciated.
Click to expand...
Click to collapse
I have already experienced this issue. It's NOT related to wifi calling at all. I tested it with wifi calling on and with it off, same results.
What worked for me to FIX it was to clear storage and clear cache on the "native" app. You won't lose messages already on the device but you should backup with Carbonite sms first to be safe. Once I wiped storage and cache for the app I started receiving messages again normally.
I found out I was missing messages by installing digits. It's all working now but I'm keeping digits temporarily just to be safe.
texasaggie1 said:
I have already experienced this issue. It's NOT related to wifi calling at all. I tested it with wifi calling on and with it off, same results.
What worked for me to FIX it was to clear storage and clear cache on the "native" app. You won't lose messages already on the device but you should backup with Carbonite sms first to be safe. Once I wiped storage and cache for the app I started receiving messages again normally.
I found out I was missing messages by installing digits. It's all working now but I'm keeping digits temporarily just to be safe.
Click to expand...
Click to collapse
Wait so your saying this is a fix wether on Oreo or nougat and digits is the whole reason why .
And the native message app just need to clear cache and data in settings app
Sent from my [device_name] using XDA-Developers Legacy app
I deleted and deactivated digits completely. After I had it completely removed from my account, I rebooted and changed to Android Messages and everything has been fine since October.
Are the issues with this phone sorted yet? I was looking to purchase the T-Mobile variant of this phone but have read about issues such as not receiving texts (huge problem), VoLTE not working with Galaxy S7s, and WiFi connection issues. If they are not fixed, can they at least be avoided by refusing the Oreo update? I would like to avoid rooting my phone just to fix a defect and would only consider using a 3rd party messaging app if it fixed the problem without introducing other problems.
I have my phone choices currently narrow down to the Z2 Force, LG G6, and Galaxy S7 (all are currently in the $400 range). I was leaning towards the Z2 since it's the most powerful, but the issues I'm reading about seem quite severe.
After a little more research I see 2 patches were released for the Z2F after the Android 8.0 update.
https://support.t-mobile.com/docs/DOC-35970
I found a Reddit thread (https://www.reddit.com/r/Moto_Z/comments/7zxcpo/tmobile_moto_z2_force_ocx271_update/) where some people mentioned it fixed the SMS notification and Galaxy S7 VoLTE issues. I didn't see anything anything discussing the Bluetooth/WiFi issues or more importanly, the SMS not being received issue (the topic of this thread). Can anyone comment if those were fixed?
cyborgLIS said:
Are the issues with this phone sorted yet? I was looking to purchase the T-Mobile variant of this phone but have read about issues such as not receiving texts (huge problem), VoLTE not working with Galaxy S7s, and WiFi connection issues. If they are not fixed, can they at least be avoided by refusing the Oreo update? I would like to avoid rooting my phone just to fix a defect and would only consider using a 3rd party messaging app if it fixed the problem without introducing other problems.
I have my phone choices currently narrow down to the Z2 Force, LG G6, and Galaxy S7 (all are currently in the $400 range). I was leaning towards the Z2 since it's the most powerful, but the issues I'm reading about seem quite severe.
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The latest 2 Oreo updates have fixed those problems, and they didn't affect everyone.
Sent from my Moto Z (2) using XDA Labs

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