Database Develop

The UN-unlockable HD7

So maybe I'm the only one in the world with an HD7 that can't be unlocked.
I bought one on Kijiji new in the box. I'm in Toronto and planned to use it on Wind Mobile. I read of others enjoying their unlocked T-Mobile HD7's. So I bought mine today, sold my old phone the same day and found out that my phone cannot be unlocked.
I have tried 4 different websites for unlocking and all failed. I called HTC and they said to speak to the carrier. The carrier said to get a plan with them and in 40 days I can have the code. Doesn't make much sense being that I don't live in the U.S. or within hours of their service areas.
Finally the sales person says to fax them a receipt and they can provide the code in 24 hours or 2 weeks if they don't have it in their database and have to retrieve it from HTC. I doubt I can get a receipt from the seller and I feel like I just spent $500 on a paper weight.
Anyone have any suggestions??
EDIT: mobileincanada.com surprisingly sent me an email last night saying they updated their database and if I re-ordered they could probably have the code for me in a few min. So I took another shot and they actually had one. I guess it could an updated database to solve the problem!!

pistol44 said:
So maybe I'm the only one in the world with an HD7 that can't be unlocked.
I bought one on Kijiji new in the box. I'm in Toronto and planned to use it on Wind Mobile. I read of others enjoying their unlocked T-Mobile HD7's. So I bought mine today, sold my old phone the same day and found out that my phone cannot be unlocked.
I have tried 4 different websites for unlocking and all failed. I called HTC and they said to speak to the carrier. The carrier said to get a plan with them and in 40 days I can have the code. Doesn't make much sense being that I don't live in the U.S. or within hours of their service areas.
Finally the sales person says to fax them a receipt and they can provide the code in 24 hours or 2 weeks if they don't have it in their database and have to retrieve it from HTC. I doubt I can get a receipt from the seller and I feel like I just spent $500 on a paper weight.
Anyone have any suggestions??
Click to expand...
Click to collapse
Sorry:
http://pocketnow.com/windows-phone/microsoft-discusses-homebrew-app-support-for-windows-phone-7

you need to get someone that have t-mobile account to do it for you

Hey go on tmobile's website and go to the online chat help section and talk to someone there and just be kind and tell them the truth. I found that they are really helpful. Just tell the person u bought it from a tmobile store (dont say kiji) and that ur in canada and are not a tmobile customer. They'll understand. Im in canada and was thinking of doin what u did and buying one and then unlocking it so to be safe i talked to a tmobile rep b4 buying anythin and she was really understanding and told me she would unlock it for me after i purchased it( not sure if they wouldve kept their word since i havent bought mine yet)...

as long as you bought it at full retail, they should give you the unlock code. The 40 days only applies if you got it at a discount as a new line of service.

I was in the same situation, tried over 10 websites and none of them had the unlock code in their database. Luckly I was able to get the receipt from the seller and got T-Mobile to unlock the phone. Took T-Mobile less than 24 hrs to send me the code. Like the other poster said, try the T-Mobile online chat, they are very helpful.

Thats crazy.. was planning on picking up an HD7 to use on Wind soon in Toronto. Would be brutal if it can't be unlocked.
Did any of you guys who had problems try mobileincanada.com for the unlock code?

profets said:
Thats crazy.. was planning on picking up an HD7 to use on Wind soon in Toronto. Would be brutal if it can't be unlocked.
Did any of you guys who had problems try mobileincanada.com for the unlock code?
Click to expand...
Click to collapse
Yup tried mobileincanada.com, didn't work and got a refund.
Most of the sites claimed they should be able to unlock the phone in a few weeks when their databases are updated.
edit: What you could also do is bring a laptop with you when you buy the phone and check if the phone is unlockable here http://www.htcimeiunlock.com/check-imei.php

^man that really sucks.. you had tried 10 different sites? Also thanks for the tip on htcimeiunlock site.
So T-mobile was pretty helpful about the situation as long as you had the original receipt? good to know.. worse case i'll just go for a quick drive and pick one up.

I tried all the sites you all listed here and NONE of them worked. I even found some other site called UNLOCKINGONLINE.COM. They say claim to have access to some newer databases and recommend using a certain unlock option if you're phone is an HTC device manufactured after March or May 2010 I think it said. But it's a premium rate of $39.99 which of course they say they will refund if unsucessful.
Well I tried them as my last resort and guess what? I've had no response from them since last night and they promise a 5-30 min turnaround time on 99% of all unlocks.
So now I'm worrying about the 4 or 5 refunds I'm expecting for all the various unlocking sites I tried AND they guy I bought my HD7 from has decided to no longer respond to my messages. Maybe he knew I couldn't unlock it before hand and took my money and ran.
I guess my last option is the online chat with T-Mobile a few of you have suggested. Otherwise I'm just going to sell it and let someone else figure out how to unlock it.

I tried the online T-Mobile chat and they said unless I bought it right from T-Mobile and have a receipt they will not unlock it for me.
Can anyone offer some advice on either what I can say to them or perhaps if one of you are an existing T-Mobile client you could offer me some assitance??
I'd hate to have to get rid of it now

Hopefully with some time these databases for unlocking will get updated?
I'm close to buying one off something through kijiji in toronto as well.. he just dropped the prices recently, really hope its not the case where the phone cannot be unlocked. Considering I only see one guy selling in toronto I don't think I should take the chance.

profets said:
Hopefully with some time these databases for unlocking will get updated?
I'm close to buying one off something through kijiji in toronto as well.. he just dropped the prices recently, really hope its not the case where the phone cannot be unlocked. Considering I only see one guy selling in toronto I don't think I should take the chance.
Click to expand...
Click to collapse
Just a heads up the only guy on Kijiji is the guy I bought mine from yesterday. He got back to me now and says he doesn't have retail receipts as he buys from a wholesaler. He says he'll see if there is anything he can do for me.
EDIT:
Here's for anyone else having Sim unlocking problems but can actually get the sales receipt. I just got this in my email:
Unlock Code: Waiting For FAX - MSRP
Thank you for taking the time to contact T-Mobile. At this time, we will need a copy of the original sales receipt to be faxed into the SIM Unlock Team showing full retail purchase price was paid for the equipment. The fax number is 813-353-6557. Your request will be placed in pending status for 7 business days to allow time for processing. Please include the following information with the fax.
" ATTN: SIM Unlock Team
" Remedy Form#
" Customer's Full Name
" Contact number
" Customer's Email Address (optional)
" Copy of the original sales receipt showing the Full Retail Purchase Price of the handset.
Thank You,
Sim Unlock Department
T-Mobile USA, Inc.

pistol44 said:
Just a heads up the only guy on Kijiji is the guy I bought mine from yesterday. He got back to me now and says he doesn't have retail receipts as he buys from a wholesaler. He says he'll see if there is anything he can do for me.
Click to expand...
Click to collapse
Yup, was talking to him as well, and he mentioned someone bought one and is unable to unlock it. Really sucks, wanted to grab this phone, but going to wait I guess if there's really an unlocking issue right now.

profets said:
Yup, was talking to him as well, and he mentioned someone bought one and is unable to unlock it. Really sucks, wanted to grab this phone, but going to wait I guess if there's really an unlocking issue right now.
Click to expand...
Click to collapse
Well I would still buy one IF you weren't in a rush to set it up and didn't mind possibly waiting for a couple weeks for the code. Just don't do what I did and get rid of your current phone with expectations the new one will be up and running in minutes..

If the Kijiji guy did buy in bulk, maybe you can ask him to use http://www.htcimeiunlock.com/check-imei.php to check if the rest of his phones are unlockable and if it is try asking for an exchange.

pistol44 said:
Well I would still buy one IF you weren't in a rush to set it up and didn't mind possibly waiting for a couple weeks for the code. Just don't do what I did and get rid of your current phone with expectations the new one will be up and running in minutes..
Click to expand...
Click to collapse
Yeah thats still not a bad idea. It's for a secondary line I have on Wind and currently just using it with a cheap phone. Wonder how long the unlock will take though..

tissot201 said:
If the Kijiji guy did buy in bulk, maybe you can ask him to use http://www.htcimeiunlock.com/check-imei.php to check if the rest of his phones are unlockable and if it is try asking for an exchange.
Click to expand...
Click to collapse
Think he has one left and I asked him about trying that tool but he didn't answer. Sounds like he just found out recently that they're not unlockable right now.

profets said:
Think he has one left and I asked him about trying that tool but he didn't answer. Sounds like he just found out recently that they're not unlockable right now.
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Click to collapse
Well I should probably mention that after he got back to me today about my issues he did promise to go home tonight to see if the other one he had left was unlockable immediately. And if it was he assured me he would let me switch mine for that one. So perhaps that's why he didn't answer you, not sure.
But once I'm out of options and anyone wants mine (that's willing to wait of course) you're welcome to buy it from it me.
I'm going to try taking a walk around here at lunch for fun and see if any of these guys on Yonge St. can unlock it.

^Thats true, he doesn't have it with him so can't check now. He's been a nice guy though, and that's cool if he can let you swap it if its unlockable.

Can a Dell S7 be Sim unlocked and by who? Tmo or Dell

was considering getting into the tablet mix and i like the S7 in the Tmo store and the price is ok, but i was wondering if they would unlock it off contract and who would be doing the unlocking dell or tmo

I have yet to hear anybody receive an unlock code from tmo or dell.
sent from ???

I am trying on two different sites right now (both have money back guarantee). I will let you know if I have any success.

thanks, that Gslate at $749 is too much of a pill to swallow,

I unlocked my Streak 7
I went to unlockstreak (sorry, I don't post enough here to give you the URL)
Gave them the IMEI code from my Streak 7 box. Within 2 days I had a code in my e-mail. Popped in my ATT SIM. It prompted me for the code and... presto: I was on ATT's HSPA+ net.
Works great.

clicktician said:
I went to unlockstreak (sorry, I don't post enough here to give you the URL)
Gave them the IMEI code from my Streak 7 box. Within 2 days I had a code in my e-mail. Popped in my ATT SIM. It prompted me for the code and... presto: I was on ATT's HSPA+ net.
Works great.
Click to expand...
Click to collapse
That's one of the ones I'm trying. http://Unlockstreak.com

Nice
sent from ???

IT WORKS
djUniversal said:
That's one of the ones I'm trying. http://Unlockstreak.com
Click to expand...
Click to collapse
I can confirm that this one works!!!
Just got my unlock code, put in my Rogers USB Airstick sim card, disabled airplane mode, typed in the code and started browsing on the HSPA network.

Hellzya said:
I have yet to hear anybody receive an unlock code from tmo or dell.
sent from ???
Click to expand...
Click to collapse
except for a privileged few.. cough cough

Lol didn't want to release my sources hahah. How much was it dj?
Sent from my Dell Streak 7 using XDA Premium App

Hellzya said:
Lol didn't want to release my sources hahah. How much was it dj?
Sent from my Dell Streak 7 using XDA Premium App
Click to expand...
Click to collapse
$49usd
10char

Just a heads up, I am working with streakunlock to get a code for my warranty replacement s7. It is slow coming, like a week now but he is working it. Just don't get worked up if you have a newer s7 and request an unlock code. Btw, I fixed my original but figured I would keep the newer one.
Edit...
Got the code today and it works like a charm, really brilliant and pretty damn fast, faster than my atrix if that is saying anything
Sent from my MB860 using XDA Premium App

I wanna unlock mine too to use with the ATT work line... or just be ready if the merge happens.. but 50$ is a lil steep.
Least I got a orig DS7..

Unlocking is a pricey convenience
When I was researching how to unlock my Streak 7, here's what I learned:
1) Dell provides the unlock code and *only* to the carrier (T-Mobile) when they request one. They will not provide codes to consumers.
2) T-Mobile will obtain an unlock code for their customers upon request. I'm told you call customer service, but I have always had excellent luck resolving other tech issues using the online chat support. That would be my first stop.
3) T-Mobile will provide you the code in about 48 hours, but I couldn't find out if there were any charges.
4) You must have an AT&T SIM to trigger the Streak 7 to prompt you for the unlock code.
I chose to pay for a service simply for the convenience, since it was guaranteed to work. But if costs are a consideration, I would definitely hit up T-Mobile's support site and request one.

No charge for equipment unlock reqs with TMobile...can do one unlock req per 12 months. You must be a customer for at least 40 days OR pay full cost for device
Sent from my SGH-T959V using XDA Premium App

Tmobile would not unlock for me, paid full price, but not a tmobile customer. $40 unlock was cheaper than being a customer.
Sent from my Dell Streak 7 using XDA Premium App

Call T-Mobile. No go.
Called Dell. My unlock was sent via email about 24 hours later.

Mine's unlocked
I got mine unlocked. Skip to the bottom if you don't feel like reading it all.
http://forum.xda-developers.com/showthread.php?t=1055047

[Q] Unlock T-Mobile Dell Streak 7

Has anyone had any luck unlocking the T-Mobile Dell Streak 7?
If so please tell me/us how to do it.
Thanks.
Yes, I've read all the other threads about this subject, so I am aware of the various pay for service web sites, Rebel Sim II, etc....

ccannan said:
Has anyone had any luck unlocking the T-Mobile Dell Streak 7?
If so please tell me/us how to do it.
Thanks.
Yes, I've read all the other threads about this subject, so I am aware of the various pay for service web sites, Rebel Sim II, etc....
Click to expand...
Click to collapse
Well if you read them you would know you only have two choices...
First call Dell and or TMobile and see if they'll be nice enough to give you the code
Secondly pay the $80 for the code
Those are your only 2 options

I really worked well.
http://www.unlock-network.com/unlocking-Dell.php
only $56.99
A me funsiono bien.

http://www.wirelessunlocking.com 8.99
Success: Step Two
Your details have been successfully submitted and our system shows your Dell can be unlocked immediately.
Your IMEI: #################

unlocking
i contacted tmobile and told them i was going out of the country on business and needed an unlock to be able to drop diffent sim due to cost. With in one day they sent an email with the unlock

Actually, there are four options.
1. Send email to [email protected] with IMEI number which for me yielded a big fat:
Dear Customer,
The below device is a retail piece. Please contact carrier with proof of payment in order to procure the code also do let the carriers know that the below device is a retail piece.
Mobility Unlock code Team
2. Call T-Mobile and plead your case, which yielded me heartburn.
3. Use a 3rd party chip/service and pay money.
4. Call Dell's mobility team toll free number (can be found on this forum or on Dell.com) and plead your case, which yielded me a code.

rickleasa said:
http://www.wirelessunlocking.com 8.99
Success: Step Two
Your details have been successfully submitted and our system shows your Dell can be unlocked immediately.
Your IMEI: #################
Click to expand...
Click to collapse
Tried that unlocker, waited 24 hours, got this:
Dear Customer
Thank you for you recent order. Please find your updated order details below.
Unlock Status:
We have been unable to obtain an unlock code for your phone using the imei number supplied. Although this model is generally un-lockable, there are instances where codes cannot be generated. This is due to unique phone variables and cannot be predicted in our preliminary report.

I called Dell and waited for day. They gave me unlock code on the phone within 5 minutes. No sweat. Make sure you're still with TMO before unlocking. That's it.

I've finally got my Dell Streak 7 Unlock!!!!!!!!!!!!!!!!!!!!!!!!!, after three long frustrating months of head aces, and many many hours on the phone chewing out T-mobile and Dell, fist off id like to say if you buy a Dell streak 7 and want it unlock PLEASE PLEASE buy it from Dell- NOT T-mobile, this will save you and the reps at T-mobile lots of time, anyhow here is what i had to deal with!!!!!!!!!!!!!!!!
After getting my Dell Streak 7, i ran Gingerbreak.apk, great root tool, rooting in a few clicks right from Tablet.... then i started to call around about the Sim Unlock code......only to find out the if you bought it stright threw Dell they would unlock in in less then 24 hours.......but if you bought it threw Tmobile OMG your in for a treat......
I had to sign up for a pre-paid plane, plane had to be active for two months, after which you had to have $10 dollar credit on your account, about 40 bucks what i had in it total not to to bad, when there are places asking about 60-90 bucks to unlock it, but could have dealt with not having to call Tmoble every day to find all this out in the first month, so now a month in trying to get the code im on my way closer to unlocking it.. i wait my 60 more days with the proper limitations that they said to have the tablet unlock ( account for 60 days and $10 on account)......... when my 60 days was up i was calling right back to get the unlock code.......
This was my trouble for three day about 4 hours each day on the phone with T-mobile, T-mobile was saying that Dell has the Code, and Dell was saying T-mobile does, well we all know that T-mobile has it!! its a SIM Lock its there SIM wtf....... so so so mad......grrrrrr... days of this...... i called and called and called demanding the Code, Saying someone put it on there i want it off !!!!
If not your taking this Tablet back and im buying one from dell, they even came to a point trying to tell me that it cant be *unlock* that they dont have the software to unlock it, that i would have to buy a internal tablet, i was like wtf...... thats a bunch of BULL SH*T......
so i called again.......... most the responces back are threw emails saying something ( some kid of excuse ) on why they wont give you your unlock code...... so fillany getting Dell and T-mobile to do a conferance call and each of them saying they had the code to each other, and me causing one big azz stink.... saying they either taking the Tmobile tab back and sending a unlocked dell not stamped with the t-mobile logo, or im calling a Lawyer yes i say it..........Lawyer ;-p
and Bam
my unlock Code was sent in less then 24 hours in the 6th email with my code....... the 5 email before were some excuse why they woulnt give me my code......
if you have T-mobile i feel for you, they have the worst customer support ever.......
all but one Girl that i got, her name was Kris, she helped out alot in the end........
thank you bunches
Kris.........
so if you have account with them for 60 and its prepaid, you can get it unlocked
ive even GingerBroke (rooted it) with Gingerbreak.apk
and ive NVFlashed android 3.2 on to it as well, running 3G from T-mobile.... guess the 3.2 doesn't have 4G yet on the ROM but all works g..... rumor has it its Dells coming out with 3.2 update Oct.7th so we will see, im not getting my panties in a bunch though.....
runs great i love the 3.2 on it, it runs so much better
however i have Boost Mobile, and i threw my Boost SIM in it and it was for the unlock code, put that in it was good, it unlock, then i ran the code on the Sim threw the settings and it was good, got me into the PUK code which at the time i didnt have and it locked up my boost sim
but now i have the boost sim unlock and still nothing working on the tablet.......
soon to try out a rebel sim and see if that works or maybe even go with ATT gophone plan....... 50 buck unlimited..... and it will work on ATT
if anyone has any questions about the DELL STREAK 7 and needs some help hit me up i would be glade to share what i have learned in the past few months..........

I purchased multiple SIMs through T-Mobile (whiile trouble shooting). How can I find out if the last SIM is locked (or not)?
If I am willing to buy a new SIM from AT&T ($12) do I care if I have an unlock code?

StreakNuBee said:
I purchased multiple SIMs through T-Mobile (whiile trouble shooting). How can I find out if the last SIM is locked (or not)?
If I am willing to buy a new SIM from AT&T ($12) do I care if I have an unlock code?
Click to expand...
Click to collapse
Did you not read thr posts above? The.SIM is not locked the Streak is. Pay your money or call Dell and get a code.

cdzo72 said:
call Dell and get a code.
Click to expand...
Click to collapse
Is this a 'senior moment'? Call Dell? Didn't you red my post, I'm (sorrowfully) with T-Mobile.
I get it; the Streak is locked. I've inserted 3 T-Mobile SIMs and never been asked for an unlock code. (I'd ask where to put an unlock code, but I doubt the answer would something physically possible)

Your first question was about the sim itself and second question was about the device itself correct?
If you know for a fact your device is either unlocked or willing to accept that carrier, just pop the sim in and see what happens.
If it's unlocked it might work, but it depends on how the carrier sets up sims for tabs and phones (they make it intentionally complicated)
If the device accepts the sim but the sim is locked there's bound to be an input box somewhere to enter the PUK off the larger sim card it came from.
Noone really ever bothers with sim locking though as it's not really relevent/useful (to my knowledge), it's mainly device locking.
If the s7 is locked a tmo sim wouldnt prompt for an unlock code though as it's either locked to tmo or not locked at all.
If you need to unlock the device either ask tmo or dell like previously mentioned.

StreakNuBee said:
Is this a 'senior moment'? Call Dell? Didn't you red my post, I'm (sorrowfully) with T-Mobile.
I get it; the Streak is locked. I've inserted 3 T-Mobile SIMs and never been asked for an unlock code. (I'd ask where to put an unlock code, but I doubt the answer would something physically possible)
Click to expand...
Click to collapse
Well first of putting a T-Mobile SIM card in a T-Mobile device like the Streak7 will not cause the Unlock screen to come up , because it is a native SIM card ... To get the unlock window to come up you have to put in a foreign SIM card .. If this is a TMO S7 Most likely it is locked ...
---------- Post added at 01:05 AM ---------- Previous post was at 01:04 AM ----------
TheManii said:
Your first question was about the sim itself and second question was about the device itself correct?
If you know for a fact your device is either unlocked or willing to accept that carrier, just pop the sim in and see what happens.
If it's unlocked it might work, but it depends on how the carrier sets up sims for tabs and phones (they make it intentionally complicated)
If the device accepts the sim but the sim is locked there's bound to be an input box somewhere to enter the PUK off the larger sim card it came from.
Noone really ever bothers with sim locking though as it's not really relevent/useful (to my knowledge), it's mainly device locking.
If the s7 is locked a tmo sim wouldnt prompt for an unlock code though as it's either locked to tmo or not locked at all.
If you need to unlock the device either ask tmo or dell like previously mentioned.
Click to expand...
Click to collapse
Yeah , what he said ... did not see this post before I posted ...

If I want to root my 4G, does it matter if it's locked or unlocked? I am currently buying a month at a time, and plan to continue doing so for the near future at least. But want to make sure I don't do something that invalidates my month halfway through.
I presume if I were to root it would then be possible to delete the Dell Stage software? Any of the other add-ons I can get rid of - or perhaps more importantly ones I need to make sure to keep?

EwanG said:
If I want to root my 4G, does it matter if it's locked or unlocked? I am currently buying a month at a time, and plan to continue doing so for the near future at least. But want to make sure I don't do something that invalidates my month halfway through.
I presume if I were to root it would then be possible to delete the Dell Stage software? Any of the other add-ons I can get rid of - or perhaps more importantly ones I need to make sure to keep?
Click to expand...
Click to collapse
Does not matter, Locked or Unlocked , you can still root .... Sounds like what you want to do , you may investigate a custom ROM that has that stuff already removed ...

tcboo said:
Does not matter, Locked or Unlocked , you can still root .... Sounds like what you want to do , you may investigate a custom ROM that has that stuff already removed ...
Click to expand...
Click to collapse
Recommendations? Via PM if necessary

'ey forgive me I'm a noob.
Seriously, this is an old device and there's not one available freeware method of obtaining the lock-code? I have two of 'em, purchased to resell.
Both are tmobile devices right now, I'm wanting to unlock them for any AT&T sim card. I'm currently ordering chargers for them, so I'm not too clear on which ROM they're operating on currently, I just know they're locked to Tmobile because they guy who sold them to me.
Options I've seen are to use dell or tmobile support-neither will work this isn't a retail piece, it was purchased from ebay, ebay seller doesn't know the original owner, no clue where any of that info is.
I don't want to pay for the fee, kinda negates the purpose of my purchase.
I've unlocked other tmobile devices via ROM's, managed to get a select few on the proper networks with AT&T...
Is there any option available for these two tablets?
I'd prefer full functionality (3g 4g)but if the only available means are limited, then so be it.
Heck, is there a way for me to just find my own unlock code in the device once I manage to get the chargers?
I'm just surprised this is such an old device, there's not a simple/available free solution to this????
gimmie a compass, I already have a bit of a map... (My search results have all popped up with forums from last april or so, and an abundance of them to the point I don't have time to dedicate crawling through them all. :/)

Okay, I'm a total newbster / newbsterino and probably even suggesting something that is frowned upon.... maybe LOL, but here's what I was thinking...
There is currently a list of IMEI and unlock codes available but it's a very short list. Couldn't you "Temporarily and for testing purposes only" change your IMEI number on your DS7 to one on the list and use the code on the list to unlock, then rewrite your IMEI to your original one. Just a thought if that may work.

sim card error
i really appreciate your work helping and providing the android updates that dell wont even do.
i installed honey and it kept turning off.( i think i found the repair)
so
i upgraded to cm10.1 (and am very happy with it/ i don't want to go back)
the cm 10.1 isn't finding my sim card.
sim toolkit will not update or find the card (all the number about size are zero and when i insert and remove their is no "signal" that its noticed)
i will be happy if i have to revert to honey3.2 but i want to keep jellybean!
thank you for reading.

I'll pay you if you help me unlock my streak 7.

First some back-story:
Me and two other friends (we all live in Mexico) bought one dell streak 7 each, we bought them really cheap from Amazon Warehouse Deals and they're locked with t-mobile.
We want to unlock our streaks 7 and we already tried services like Unlockstreak and sending and email to [email protected] and the only option left is calling dell for the unlock codes but dell tells us that we should call t-mobile for the unlock codes and t-mobile tells us that we should call dell.
So instead of calling dell ourselves (international calls are expensive), we're looking for someone (feisty ) that can get the codes for us, since i have no patience at all when i call them and whenever some indian guy answers i'm always like " excuse me, can you repeat that? ", anyway... if someone's interested, how much will you do it for?

dgdlc1 said:
First some back-story:
Me and two other friends (we all live in Mexico) bought one dell streak 7 each, we bought them really cheap from Amazon Warehouse Deals and they're locked with t-mobile.
We want to unlock our streaks 7 and we already tried services like Unlockstreak and sending and email to [email protected] and the only option left is calling dell for the unlock codes but dell tells us that we should call t-mobile for the unlock codes and t-mobile tells us that we should call dell.
So instead of calling dell ourselves (international calls are expensive), we're looking for someone (feisty ) that can get the codes for us, since i have no patience at all when i call them and whenever some indian guy answers i'm always like " excuse me, can you repeat that? ", anyway... if someone's interested, how much will you do it for?
Click to expand...
Click to collapse
I don't sympathized with you... talk about expensive... I had to call from Costa Richardson and it took an hour to get the code from Dell... plus they are gonna need purchase info and such to make sure its not tlocked to a contract so only the owner can call anyway

Thank you for your input.
cdzo72 said:
I don't sympathized with you... talk about expensive... I had to call from Costa Richardson and it took an hour to get the code from Dell... plus they are gonna need purchase info and such to make sure its not tlocked to a contract so only the owner can call anyway
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I know that they're going to need the purchase info, and i will provide all the info needed to the person that is brave enough to deal with dell support, but the problem is that the dell streaks 7 are used (but like new), so i'm not even the the first owner and "Amazon Warehouse Deals" doesn't have the unlock codes nor the previous owner info...and that's the conondrum.

dgdlc1 said:
I know that they're going to need the purchase info, and i will provide all the info needed to the person that is brave enough to deal with dell support, but the problem is that the dell streaks 7 are used (but like new), so i'm not even the the first owner and "Amazon Warehouse Deals" doesn't have the unlock codes nor the previous owner info...and that's the conondrum.
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If you don't have the original owner's info you can just about forget getting an unlock code because it's the first thing DELL is gonna ask for because that info is linked to the service tag. Amazon shouldn't have sold them to you without that info on hand and you shouldn't have received them withouth that info either.
There is only ONE workaround that I know of to rather fool the system... which is sending the tablet off to DELL for "repair", they will take your information as the owner, when you get it back it will be locked, BUT you will then officially be registered as the owner of the device linked to that service tag number, they will then give you a code...
Beyond that I'm sorry fella, without the original owner info, you ain't gettin' an unlock code... at least it has happened to me with 3 tablets I was repairing for clients. They bought them used, had no proof they were off contract because they didn't get the info from original owners, to this day they are still locked, they can only use them as wifi tablets

Mate you've got just as much right of ownership whether you bought it 2nd hand or not.
I live in the UK, i bought my dell from ebay 2nd hand, rang support many times, just jipped thru the 'why dont you try and collect as much personal info from me as possible' with a yea mate, give me what I want to know that you already know.
PM me, I will get your unlock code...

that sucks balls
cdzo72 said:
If you don't have the original owner's info you can just about forget getting an unlock code because it's the first thing DELL is gonna ask for because that info is linked to the service tag. Amazon shouldn't have sold them to you without that info on hand and you shouldn't have received them withouth that info either.
There is only ONE workaround that I know of to rather fool the system... which is sending the tablet off to DELL for "repair", they will take your information as the owner, when you get it back it will be locked, BUT you will then officially be registered as the owner of the device linked to that service tag number, they will then give you a code...
Beyond that I'm sorry fella, without the original owner info, you ain't gettin' an unlock code... at least it has happened to me with 3 tablets I was repairing for clients. They bought them used, had no proof they were off contract because they didn't get the info from original owners, to this day they are still locked, they can only use them as wifi tablets
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Really?, well that sucks; the last time i tried i only got as far as the dell people trying to change the owner information if i send them the amazon receipt, but then there was some problems with their email and i had to send it to other department and wait until monday because that department didn't open on weekends, and when i contacted them on monday, some other guy answered me and blew me off.

medseven said:
Mate you've got just as much right of ownership whether you bought it 2nd hand or not.
I live in the UK, i bought my dell from ebay 2nd hand, rang support many times, just jipped thru the 'why dont you try and collect as much personal info from me as possible' with a yea mate, give me what I want to know that you already know.
PM me, I will get your unlock code...
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i just send you a PM

don't give up i just called dell mobility (number is on their website) and i have a used streak 7 long story short i told them i was gonna travel abroad i bought the tab used they first tried getting me to call tmobile i told them i tried and that tmobile wanted me to start a plan and wait 3months i told her i had no interest in using tmobile as i would be out of the states she then asked for service tag which was on the box of the streak i bought she went ahead put me on hold then came back told me she was working on the transfer of ownership asked all my info after a 1/2 hour call she said she did everything but the code dept was at lunch lol anyway she asked if i cared for a call back or email with the call i told her email me it. an hour later i got email with code. so it can be done its how you interact with them and stay firm they can do it! hope this helps as anyone that needs to unlock their device for free.

Thanks for answering
chimstar said:
don't give up i just called dell mobility (number is on their website) and i have a used streak 7 long story short i told them i was gonna travel abroad i bought the tab used they first tried getting me to call tmobile i told them i tried and that tmobile wanted me to start a plan and wait 3months i told her i had no interest in using tmobile as i would be out of the states she then asked for service tag which was on the box of the streak i bought she went ahead put me on hold then came back told me she was working on the transfer of ownership asked all my info after a 1/2 hour call she said she did everything but the code dept was at lunch lol anyway she asked if i cared for a call back or email with the call i told her email me it. an hour later i got email with code. so it can be done its how you interact with them and stay firm they can do it! hope this helps as anyone that needs to unlock their device for free.
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I actually already unlocked my streak 7, just didn't want to update and bump an old thread, here's how to do it:
1.- do a ownership transfer, by filling this form and since i didn't had the original owner info i had to put "No Information" on the required fields about the last owner info.
2.- Call Dell from your country (in my case, Dell Mexico) and ask them for the unlock code, if they don't have it then ask them to put a note (on the service tag or the system or whatever they use) telling Dell USA to give you the unlock code because they don't have it.
3.- Call Dell Mobility and explain that you already called Dell from your country and they don't have the unlock code and tell them that they put a note in there telling them to give you the unlock code, also tell them that you already called T-mobile and that you already have authorization from T-mobile for Dell to give you the unlock code.
i think the unlock dept. is open until 05:00 pm (central time), also, i did all the calling from Skype, the calls to 1-800 numbers are free.

[Q] Asking for SIM Unlock Code

I am running the 'stock' HoneyComb from Dell on the 4G US version (Not wifi version). Recently it has been asking me for the SIM unlock code upon waking the device. Normally I can just exit out of it but sometimes I have to reboot the device. Any idea what is causing this? Is my SIM card going bad? Is it a rogue application?
Thanks,

I emailed [email protected] to see if they had any suggestions. I wonder though since I have a valid/active contract with my carrier if it is a good dea to unlock it?

It shouldnt be a problem to have it unlocked.
Sent from my Dell Streak 7 using XDA App

send an email to dell : [email protected] with your imei number and say you are going out of the country for some months and need to get the unlock code. It only took a couple of hrs to get mine straight from dell.

Since my device is under contract with my carrier, Dell told me to get it from them. I called them (my carrier) and they are supposed to be sending it to me via email, I was really just wanting to know why my device is suddenly requesting it...?
Is it because of the Dell OS that was not issued by T-Mobile?

Received the unlock code from t-mobile and it unlocked fine. I would still like to know why it was requesting it though...?