[Q] No Phone signal on topaz - Touch Diamond2, Pure Q&A, Help & Troubleshooting

Hello,
I recently (5days ago) updated my topaz to the latest energy rom (after a HardSPL) and everything went fine.
After 2 days I noticed I didn't have any signal anymore so I was unable to make/receive calls. The signal worked before and now suddenly it is gone.
GPS and Wifi work like a charm but I can't get on a phone network. When searching for networks it finds all the networks in the neighbourhood but when I try to register to it, it fails.
I tried like 5 different radio roms with no success. I even tried to go back to the stock rom and undo hardSPL with no success either.
What could be the problem and maybe someone has a solution for this.
Greetings,
Devillino

What happens when you select your carrier after initial flashing of the ROM?

It's solved now
Want to the a service center of the carrier and it seemed my simcard was outdated.
Guess I was lucky having this problem right after replacing the roms
They replaced the simcard and everything is working fine now.

Related

Plz Help...Seriouz Problem with SIM not taking network

I have posted this problem in Kaiser Upgrading but got only one reply that didnt work either, so posting here too, as i get very few views there, so assuming such problems are better put here... reposting it here.
*************************************************************
Hi all!
My Tilt is having a weird problem, which started all of a sudden on 7th morning.
No matter how muchever i try, the phone radio does not connect to my Mobile Network. It keeps saying "searching....." till eternity.
I was using Dutty's V4 + 1.27.12.32 radio.
All was working fine till today early morning. Around 10 am i try to connect to gprs, and i am not able to, then i do a soft reset, and then i see that my phone cannot connect to my mobile network at all. My mobile network is AIRTEL, in India. The phone keeps saying "searching..." and never stops that and hence now i am not connected to my network.
I have flashed different radio roms since morning - .17, .11, .32 again but no luck. Then i reflashed it with Schaps latest 4.33 rom (wm6), but still no result.
Then i thought maybe my sim is bad, and so i put my wife's Vodafone sim, and that worked! (Vodafone works on a different band than Airtel. this i know coz i have a SonyEricsson Mobile handset 3g-enabled of "3" from australia which works only with Vodafone in India, and not with any other network)
Then i put my sim back and it doesnt work again. While my sim is working perfect in my wife's iPhone.
can someone please help me in this, and tell me what i can do?
i wonder if the phone is somehow network locked or something like that ?
i sure did HARDSPL when i first got the TILT one month back. I have also tried flashing with WM6.1 and its respective radios, but with no success.
Please suggest what can i do to get it back up. Its really strange as its been working perfect till morning 8am.
Thanks a lot guys!
I'd go get a new SIM card and test from there.
did you try checking the phone settings to see if anything there might be the cause of the problem? there is the ability to select/override band selection in the phone settings, along with other things you can try to change.
Thanks to you, Grizzley & Somynex...
1. I did get a new simcard and still its unsuccessful.
2. Yes i tried changing the phone settings for changing the BAND, and there seems to be a problem on one of the bands.
VODAFONE works on the 800 band in india. and AIRTEL works on the other one, which is not working...
any other solutions please???
!BUMP!
Anyone got any idea on this? Please help me guys! please advise me what i can do to get it back...
COuld it be a hardware related problem?
!BUMP!
Please help guys, still looking for a solution for this problem... my fone is lying dead like this!

Help...Seriouz Problem with SIM not taking network

Plz Help...Seriouz Problem with SIM not taking network
--------------------------------------------------------------------------------
I have posted this problem in Kaiser Upgrading but got only one reply that didnt work either, so posting here too, as i get very few views there, so assuming such problems are better put here... reposting it here.
************************************************** ***********
Hi all!
No matter how muchever i try, the phone radio does not connect to my Mobile Network. It keeps saying "searching....." till eternity.
I was using Dutty's V4 + 1.27.12.32 radio.
Around 10 am i try to connect to gprs, and i am not able to, then i do a soft reset, and then i see that my phone cannot connect to my mobile network at all. My mobile network is AIRTEL, in India. The phone keeps saying "searching..." and never stops that and hence now i am not connected to my network.
I have flashed different radio roms since morning - .17, .11, .32 again but no luck. Then i reflashed it with Schaps latest 4.33 rom (wm6), but still no result.
Then i thought maybe my sim is bad, and so i put my wife's Vodafone sim, and that worked! (Vodafone works on a different band than Airtel. this i know coz i have a SonyEricsson Mobile handset 3g-enabled of "3" from australia which works only with Vodafone in India, and not with any other network)
Then i put my sim back and it doesnt work again. While my sim is working perfect in my wife's iPhone.
can someone please help me in this, and tell me what i can do?
i wonder if the phone is somehow network locked or something like that ?
i sure did HARDSPL when i first got the TILT one month back. I have also tried flashing with WM6.1 and its respective radios, but with no success.
I tried a new SIm card .. Didn't work.. I tried at&t card didn't work..
Finally I now have the old rom that came with it back on it incase I try to call the manafcature to see if they can fix it.. Please helppppp.. Will donate if some help me fix it. Thanks
Thanks a lot guys!

No service - problem

Yesterday I got my brand new Diamond and when I got home the first thing I did was update the ROM from the htc website, everything went ok, I made a call, did some settings and let it to charge, later on I saw that I had No service with the SIM that I had in it originally, I started freaking out of course, rebooted, did soft reset, did hard reset, I even reinstalled the flash to make sure everything went ok. The signal did not work, I mean it got the signal, after 2 seconds loose it, after 1-2 minutes found network again and after 2 seconds loosing it and that was going on. So I tried a SIM card from another network which worked, then I tried a friends SIM from the first network which did not work. Eventually, I selected the network manually on my sim and it started up but only with 2 lines on signal. It seems to be working since last night with 2-3 lines signal but I suspect that could be that we have low 3G coverage over here, anyway.
Has anybody else encountered this problem ? Why do you think this happened? Should I rush into the store to take it back or is it some settings or software?
Also I have the rom from the htc website, is there any other version that works better?
Also could anybody give me a quote on the battery life because I am uncertain of it, I am not pretentious, if it holds up 2-3 days with normal use(phone + a little wi-fi and whatnot) then I am satisfied.
Thank you.
did you take your sim out while you flashed the ROM?
Umm... I must be stupid or something but I didn't, I must say this is not my first phone flashing so I don't know what was in my mind, did I damage the SIM or what ? It seems to work now though...
I've never flashed without taking the sim out, having said that I know people who have flashed with the SIM in and havn''t had a problem. But then there's a few that have had issues when the sim was left in during flash. Good to hear that it's working again.
If I encouter the problem again do you think flashing it without the sim will solve it ?
Also what ROM do you have? Do you recommend one that is better than the one from the HTC website?
What is your battery life average?
well it's hard to know - if you flash again be sure to take out the sim, but if the problem persists maybe you need to get a sim replaced. I work for Telstra here in Australia and a replacement sim costs $30. But if we "say" the sim has "failed" there is no replacement charge.
I am waiting for elite 2.5 rom which is due to be released any moment here:
http://forum.xda-developers.com/showthread.php?t=403296&page=18
My battery life is pretty good - it holds up 2-3 days with normal use (phone + a little wi-fi and whatnot) but if I do alot of browsing I need to charge every day.
I understand, well, what it was strange is that it didn't work with any other SIM I tried from Vodafone network, I tried my friends and another one but worked fine with a sim from another network during that time when I had the problem.
I will keep my eye on it and hope it doesn't happen again.
Do you use Yahoo by any chance on your device? I get the e-mails perfectly with the imap server but I can't get to send any e-mail with the smtp server the phone has configured automaticly...
probably the default settings for yahoo are diff...i think it requires a reg change possibly to fix? not sure....
regarding the flashing...i've flashed my diamond around 7-8 times, not sure...pretty much tried every cooked rom here cept for 1 or 2 and the official WWE ones...never had any issues with flashing (and my sim was inside the phone every one of these times)...
it happend to me
it happend to me, in places with low signal... hapend a lot
what solve it was flasing the radio rom 1.00.25.05 i think it may solve all your ploblems.
please let us know
pd. i had signal problems with al the older radio roms even the 1.00.25.03
thanks jr-daza, i will search for the rom to flash now.
is there a place on the forum where i can download it ?

Phone Signal Issues

Hi
I was wondering if anyone could help me with my problem...
My HTC Diamond suddenly stopped working (phone signal wise) just out of the blue. It was working perfectly fine before but now it just does not get any signal.
Sometimes I may get 1 bar of signal but it will go away very quickly.
I have tried...
Turning the radio on and off
Soft resetting
Hard resetting
And flashing a new Radio ROM
All with no avail ;(
The current radio I am using is the 1.00.25.BS14 but I was using the official radio that came with the Official 1.93 HTC ROM Update.
My current ROM is the official 1.93 HTC.
This Diamond is Unlocked and although its from Orange, is being used with an O2 SIM card.
Thanks...
It seems after an hour of fiddling (taking out SIM card, trying out other SIMs, etc)
It finally started to work.
I think the problem was from O2 themselves because when I put in my SIM into another phone, it still didnt get any signal (obvious sign)
But then when It came to putting my SIM back into the HTC Diamond, it wouldn't read the SIM (it would say theres no SIM inserted). This kept on happening (about 4-5 times! )So after trying to clean all the connectors as much as possible it started working again.. with full reception aswell.

[Q] loosing Network Signal and it don't come back!

Hi Folks,
how in the topic, im loosing my signal at point where my signal is weak. if i lost it, i can run around to get it back to write messages or call someone. it doesnt work, because my phone say's "only Emergency calls". i wait one hour but the phone can't connect to my provider. The radio is at the moment 32.36.00.28U_4.06.00.12_7, i've already tried newer and older version of the radio img but always the same issue. From the beginning when i had the phone, it sometimes doesn't regognize my sim card, i have tried everything to get it to work (new rom or radio img) but always it fails. on the next day without any changes the phone works again with the same sim card. So now here is my question....... what the HELL can i do to bring it back to work, so it dont lose the signal in weak areas, and if the phone loses it, what shall i do to automaticly reconnect the phone automaticly to the provider. and airplane mode is no soloution for me. thanks for answer.
Have you tried another SIM card in there to see if the problem still occurs?
Sometimes the card itself needs replacing. Just a thought..!
this i havn't tried out yet, but i tried my actual sim card at the phone of my wife and it works a whole day without connection lose. I'm just thinking its a software problem maybe its the wrong radio version.
No "wrong radio version" will lose connection and fail to reconnect.
It's either your ROM or (most probably) HW problem.
You can try to wipe and install a clean ROM and see if the problem persists. If it does - use the warranty.
which rom would u suggest ? I tried CM6 / CM7 / MIUI nearly all modded roms here. The problem is to try out if the rom works i have to go out to a point where the signal ist weak, and hope for a signal lost. Sometimes it works and i get a reconnect to network and sometimes it doesn't work. in zones where the signal is strong i haven't any trouble. Did i get any problems by HTC if my phone is unlocked? I already had it gave to a repair 3 month ago with a broken usb connector and there was no trouble with warranty at unlocked phone but what is now? can they change their opinion ?
I got it. The Problem was the the Phone has to set the Network search to manual and not to automatic search. it works now for over 1 day and it seem that is now no problem with lost signal. Thanks for Help. But i just wondering why i have to chose manual network search an not automatic.

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