[Q] p1010 Unresponsive - had pleanty of charge - Galaxy Tab Q&A, Help & Troubleshooting

Hi had my p1010 (wifi only) tab about 1 week (actually since saturday so only a few days)
Anyway on the first day after playing with it for a few hours I put it down for a bit and when I picked it up the screen wouldnt turn on. No buttons worked and it was as if it had no battery power. I pluged it in but nothing happened. Left it for a while and still nothing.
In the end I fixed it by holding a finger on the screen and holding the power button. The tab turned on and I still had installed programs but all settings had been lost and it looked as if it was its first boot. Also the home and search buttons no longer did anything apart from make the device vibrate. I had to do a factory reset to get the buttons working again.
And now it has happened again.
Does anyone know what is causing this? has it happened to you? Is my unit defective and should I get a replacement?
Thanks for your help

I've only had my P1010 for two weeks, but nothing like that has happened to mine (yet). If it were me I'd be calling Samsung for a replacement :-(

rtfm1777 said:
I've only had my P1010 for two weeks, but nothing like that has happened to mine (yet). If it were me I'd be calling Samsung for a replacement :-(
Click to expand...
Click to collapse
Thanks now I know it isn't normal I'll be calling bestbuy tomorrow.

Related

Galaxy Tab 7 Won't Turn On? Here's a Fix it!

I've tried all of the other fix its to get my Galaxy Tab to work. I've tried charging for 12 hrs via wall charger (no response)... I've tried holding the power button plus home key while tapping on the screen at the same time for over 2 minutes (no response) ... I've even tried putting it into download or recovery mode by holding the power button plus the volume key (up or down) for over 2 or minutes (no response) ...
If you're like me and thought the manufacturer was your only option left, there is one thing left you can try.
All I did was remove the shell and unplugged the battery for 30 mins, plugged it back up and viola!!! I have the battery charging icon. And it now boots perfectly into the OS.
Its worth a shot.... here's a video I watched to learn how to remove the shell.
http://www.youtube.com/watch?v=QeRaQR7RU0I
Step by step at ifixit.com
http://www.ifixit.com/Teardown/Samsung-Galaxy-Tab-Teardown/4103/1
Note: you will need a tri-wing screw driver to remove the first two screws. I didn't have one and just used a precision flat head screw driver and it worked like a charm if using enough down force so you won't strip the screw.
Hope this helps someone...
Battery removal resets almost everything -- I'm grateful for your confirmation that it works on the Tab, and also for your links to the hammerless teardown.
noguru said:
Battery removal resets almost everything -- I'm grateful for your confirmation that it works on the Tab, and also for your links to the hammerless teardown.
Click to expand...
Click to collapse
XDA forums has helped me so much, so I'm glad to return the favor to those that need it!
good find
not had the problem myself, but that info is now in my brain for whenever I do have a problem
Good. Thx man!!!
Many thanks man, this saved my (tablets) life. Switched off my tablet last night after charging, for the first time in weeks, just to refresh everything. Tried switching back on this morning and nothing. I've spent all day trying to find out what the hell was wrong and tried all the various button solutions others have mentioned. Nothing worked. came across your info and links and thought I'd give it a try as I had nothing left to lose, tablet was dead. Voila!...back up and running again. I won't be switching it off again in a hurry. Once again great info and much appreciated.
Nice info, really helpfull, my friend gtab p1000 have some problem, wont turn on, and i found this thread, i just try once, and amazing its working, i hit thanks to you
My have turn off and dont turn on, i wiated 2 days and plugged in wall charger, and they work again.
dead tab
still got no luck...i'm tried of your skill yesterterday n my tab still won't turn on...
thanks for the advice
hai, i saw your posting and thank god it really helpful. i own a p1010 and some how it cant turn on twice!. what ever i do, and what ever tricks available in the internet i had tried it all, all with no success. so the first time around i had to sent it for repair and because my tab's warrant had already ended i had to fork out a lot just to make it running. the repair shop just stated that the battery and the touch screen need to be replace. how stupid of me to fall for that. after that my tab is usable again. then it happend again. two days later the same problem occurred. now i know it is not the hardware but the software that causeing all this headache.
now, with your posting, i opened my tab, disconnected the battery for 15 minutes and walla my tab is ok again. phew...save me a lot of money.
i see that the problem might be in the software. i see that alot of p1010 owners face the same problem here after upgrading from froyo to GB. and i notice that the blank screen syndrome would happen if we put it in a standby mode (my standby mode would be you touch the power button once just to make the screen goes blank).
just my 2cents.
amirrash said:
hai, i saw your posting and thank god it really helpful. i own a p1010 and some how it cant turn on twice!. what ever i do, and what ever tricks available in the internet i had tried it all, all with no success. so the first time around i had to sent it for repair and because my tab's warrant had already ended i had to fork out a lot just to make it running. the repair shop just stated that the battery and the touch screen need to be replace. how stupid of me to fall for that. after that my tab is usable again. then it happend again. two days later the same problem occurred. now i know it is not the hardware but the software that causeing all this headache.
now, with your posting, i opened my tab, disconnected the battery for 15 minutes and walla my tab is ok again. phew...save me a lot of money.
i see that the problem might be in the software. i see that alot of p1010 owners face the same problem here after upgrading from froyo to GB. and i notice that the blank screen syndrome would happen if we put it in a standby mode (my standby mode would be you touch the power button once just to make the screen goes blank).
just my 2cents.
Click to expand...
Click to collapse
Hi, I got same problem with you guys with my P6800. Tried all those methods (execpt those removing the casing/battery). I followed one tip and it works. Press and hold the power button for 20 second and release it. The screen displayed an image (icon?) of battery and clock. Some said it also work by pressing the button for 10 second.
thanks for the advice guys
holding the power button works
but my question is why is this happening?it wasnt happening before?
mayurh said:
thanks for the advice guys
holding the power button works
but my question is why is this happening?it wasnt happening before?
Click to expand...
Click to collapse
guys
does no one know whats causing this? is it a firmware issue? or battery?
for me, this happens every time I use the Netflix app. if I don't go into task manager and clear memory after every use of Netflix, my galaxy tab will not turn back on. sometimes fully charging it will wake up the screen, but that's not helping today so I guess I need to remove the shell even though I don't want to. I miss pocket PC's with soft reset buttons!!!
dargpat said:
I've tried all of the other fix its to get my Galaxy Tab to work. I've tried charging for 12 hrs via wall charger (no response)... I've tried holding the power button plus home key while tapping on the screen at the same time for over 2 minutes (no response) ... I've even tried putting it into download or recovery mode by holding the power button plus the volume key (up or down) for over 2 or minutes (no response) ...
If you're like me and thought the manufacturer was your only option left, there is one thing left you can try.
All I did was remove the shell and unplugged the battery for 30 mins, plugged it back up and viola!!! I have the battery charging icon. And it now boots perfectly into the OS.
Its worth a shot.... here's a video I watched to learn how to remove the shell.
http://www.youtube.com/watch?v=QeRaQR7RU0I
Step by step at ifixit.com
http://www.ifixit.com/Teardown/Samsung-Galaxy-Tab-Teardown/4103/1
Note: you will need a tri-wing screw driver to remove the first two screws. I didn't have one and just used a precision flat head screw driver and it worked like a charm if using enough down force so you won't strip the screw.
Hope this helps someone...
Click to expand...
Click to collapse
Hello guys, thanks for your support and excuse me for my english but i'm the same problem with my GT-P1000(i've seen it on the back of my tab !). I've let it charging several hours and try to connect it to Odin which doesn't recognize it ! I got always a black screen and the rear flash led flashing flashing and flashing when it's connected to charger or my PC or when i keep pushing the power button ! Before the brick state i've follow the bad tutorial to root my tab and i've flashed a firmware for galaxy tab 10.1 inch ! Can i try this method?
sephiroth225 said:
Hello guys, thanks for your support and excuse me for my english but i'm the same problem with my GT-P1000(i've seen it on the back of my tab !). I've let it charging several hours and try to connect it to Odin which doesn't recognize it ! I got always a black screen and the rear flash led flashing flashing and flashing when it's connected to charger or my PC or when i keep pushing the power button ! Before the brick state i've follow the bad tutorial to root my tab and i've flashed a firmware for galaxy tab 10.1 inch ! Can i try this method?
Click to expand...
Click to collapse
u flashed tab 10.1 rom into P1000? oh man..
i think it bricked already.. there's nothing left that u can do, flashing back via odin, removing battery or else.. unbrickble mod method is the only way..
Sent from my GT-P1000
same problem
Manuele83 said:
Good. Thx man!!!
Click to expand...
Click to collapse
i have a similar problem my grandson mess up the digitalaizer and i ordered a new one and installed my self. because the tablet been w/o charge for almost a week until i get the new parts and fixed now won't get on, i plug in to charge for 24 hours is showing the 100% battery but still won't start. i look around do different things w/o luck i press the power and the -volune key and nothing, after left ed charging again i unplug the battery for few hours and nothing. i really need help on this. tk's

Dead within 8 hours of use (dead dead. not battery dead)

ok so i've been using it a bit but my battery was 70% last i checked. was playing around with throw and just opened youtube and the screen flickered a bit (black lines) then decided to go black completely.
nothing i do will make the screen do anything.
holding the power button for ages (usually the way to turn off/reboot a phone) doesnt do anything. the backlight is on as i can see that. but nothing is on the screen.
anyone got any ideas on how to force a shutdown/reboot on these?
thefunkygibbon said:
ok so i've been using it a bit but my battery was 70% last i checked. was playing around with throw and just opened youtube and the screen flickered a bit (black lines) then decided to go black completely.
nothing i do will make the screen do anything.
holding the power button for ages (usually the way to turn off/reboot a phone) doesnt do anything. the backlight is on as i can see that. but nothing is on the screen.
anyone got any ideas on how to force a shutdown/reboot on these?
Click to expand...
Click to collapse
IIRC the Xperia Z1 has a hard reset button under the sim flap, it's a small red button, give it a shot.
remove sim card and sd card and try again, if it's still not responding do an update repair using SUS or PCC
BTW there is a known fault with the XZU and it could also be on the Z1 as they use similar Firmware, what people have found is that the phone will start up eventually and then they go into the display setting and untick the auto backlight option and that fixes it
I also reboot my Z1in this way when it blackout.
Sent from my C6902 using xda app-developers app
Had the same issue called Sony, push hard reset button all is fine in the world. Known issue Sony is working on it
Sent from my C6903 using Tapatalk 4
Managed to hard reset using power and up volume .
Put it on charge overnight but it doesn't see,m to have taken any charge at all....just trying again using diff PSU and cables but it doesn't want to charge. It recognises that I've out a cable in as I played with the smart connect setting. When it is off completely I get a red light (presumably meaning its charging ) but not in android
Any ideas?
Got it charging again by pushing the red button near sim slot for a couple seconds.
Just had another issue with SD card not being recognised after I removed another (/safely) had to reboot again using power plus vol up as it stuck on the shutdown logo when I tried to power down'...
Wow I can't believe the amount of issues I've ran into within 24hours of having this thing. I really don't know what to do...return it because it sounds like a faulty device (but all the issues are seemingly unrelated) or return and get another phone (is anyone else getting problems like I am?)
Sometimes phones have issues. I got one once that had no speakers or Mic inside... it happens lol
Try to go exchange it, and see if the next device gives you issues.. if not then you're good, if it does pick a different phone..
Do it soon though, most carriers only have a 14 day exchange period, and then after that will charge you all sorts of fees and try to fix your phone rather than just giving you a new one....
Sent from my 16GB Blue Verizon Galaxy S3 running MIUI v5 with KT kernel
thefunkygibbon said:
Got it charging again by pushing the red button near sim slot for a couple seconds.
Just had another issue with SD card not being recognised after I removed another (/safely) had to reboot again using power plus vol up as it stuck on the shutdown logo when I tried to power down'...
Wow I can't believe the amount of issues I've ran into within 24hours of having this thing. I really don't know what to do...return it because it sounds like a faulty device (but all the issues are seemingly unrelated) or return and get another phone (is anyone else getting problems like I am?)
Click to expand...
Click to collapse
sounds like a similar problem I had with my 64gb SD card - as I mentioned above remove all cards then start from there - a reflash of the firmware might help also
thefunkygibbon said:
ok so i've been using it a bit but my battery was 70% last i checked. was playing around with throw and just opened youtube and the screen flickered a bit (black lines) then decided to go black completely.
nothing i do will make the screen do anything.
holding the power button for ages (usually the way to turn off/reboot a phone) doesnt do anything. the backlight is on as i can see that. but nothing is on the screen.
anyone got any ideas on how to force a shutdown/reboot on these?
Click to expand...
Click to collapse
Something happened to mine with Youtube too. I'd started a video and paused it on a frame for comparison with another screen. While I was setting the other phone up, the screen on Z1 timed out. I pressed power, the screen come on and flickered, then went black!
Power and both volume keys function the same as the red button under the flap. I wasn't able to reproduce the bug.
LadFromWales85 said:
Something happened to mine with Youtube too. I'd started a video and paused it on a frame for comparison with another screen. While I was setting the other phone up, the screen on Z1 timed out. I pressed power, the screen come on and flickered, then went black!
Power and both volume keys function the same as the red button under the flap. I wasn't able to reproduce the bug.
Click to expand...
Click to collapse
yeah i've been trying to reproduce it and failing to. very odd. maybe its something to do with the first time you use youtube and do something specific?
gunna phone o2 up tomorrow and see what they say about all my issues. seems to have been fine this last 24 hours though and in their eyes that is prob reason enough not to issue a replacement.
I've had mine since Monday and this happened to me yesterday. I was troubleshooting sending MMS with T-Mobile tech support (not a phone issue as it was happening on previous phones too) and had to restart the phone several times. I noticed upon restarting that the backlight seemed to be on but the phone was not booting up. Had to perform several hard resets (both with the red reset button as well as the power/volume up buttons) before it FINALLY rebooted and stayed on. While trying to figure this out I ran a Google search to see if others were having this problem. One solution was to make sure the backlight option is checked. I had been messing with settings the night before and must have unchecked it. Since I rechecked it I haven't had the same issue.

Power Button stopped working properly

Hello, my power button stopped functioning properly after my device lost connection with my phone several times. Since then my power button doesn't react when pressed. However, long press works 50% of the time, so I can turn it on/off, but I can't double press the button to open an app or turn off the screen for instance. It's really strange. I haven't dropped or physically damaged the watch. I tried hard resetting it 3 times, but that didn't fix the issue. Everything on the watch works apart from the power button. The phone charges perfectly. Any ideas? Do you think this could be caused by a software or mechanical thing?
Any suggestion would be appreciated.
Same here
I got the exact same problem , I'm running on the last version of the Null_ Rom and my phone is a GalaxyS3 LTE (4G) with a custom official rom of 4.4.4 ( working with gear manager ).
I don't understand pls help
Hey, Has I said few weeks ago, I had the same problem has you, so I tried to change the motherboard, so I bought a new one one IFixIt and I just get it this morning, but when I tried to change the MB I get a little surprise, in fact the screen or the mother board have been flowed on the other one, I don't really understand what the hell happened in this watch but Screen and MB was sticky as fu**, so I'm just gonna try to change the screen, I let you know if it's work again for me in a week or two ( I'm living in France so It would be about 1 or 2 weeks shipping as the MB )
Hey, so today I just changed my screen and the Gear is working now !
So it seem that was a screen problem :silly:

Screen is Black on Galaxy Tab S2

Hi there,
Hoping someone can help me with the following!
I put my tablet in charge yesterday (everything was fine at this stage) but when I unplugged it 2-3 hours later, the screen is no longer working.
I know the tablet is on and working as I can unlock it using my fingerprint and can turn the volume up and down - the sound is working fine. The back and recents buttons are also still working and light up when pressed.
Anyone experienced this issue before or know how I can fix it?
Thanks
Aine
I have two SM-T815 - experienced the same on both. First I had it sent via Vodafone to Samsung for repair. When happened two weeks later with the second TabS2 I pulled out the SIM-card and suddenly the device worked as usual after having rebooted it.

My Galaxy Tab S2 8.0 t715 unexpectedly shut off and is not turning on.......

Hi so i am having this problem this major problem currently with my Tab s2 (T-715)....
so i just went out last night and when i came back my tablet was off.
itried turning it on thinking that it ran out of battery.
i tries charging it but nothing happens and the device gets extremely hot near the home button.
its been a month since i had this tab..
it does not go in to download mode.
or recovery...
if anyone else had/has this issue plz help...........
Hold POWER +VOL DOWN until it reboots.
ashyx said:
Hold POWER +VOL DOWN until it reboots.
Click to expand...
Click to collapse
I tried holding the power+vol down buttons for 15 secs but it still does'nt work.....
no good news, mine first t715 also died like this. i hope I was wrong but...
Take it in for warranty m8
Might be worth waiting for the battery to completely drain and then try and turn it on after getting some charge in it.
I've had problems recently, after using OTG, the tab's display will just turn off, and when I mean off, it's just the screen, the tab is actually still on, as you can feel the heptic feedback, the only way is to force reset using the power volume and home key.
Another problem, still recently, I had about 12% power, so I just connected the USB to charge the tab, the screen started to flicker and then nothing works, after 10 minutes reconnected the power, and it started to charge up from 0%, it seems like the tab has gone haywire, I had decided to trade it in the next few days for the xperia X performance.
Not even bothered to take it to samsung service center (still under warranty), I can't stand their customer service, my tab has been through a repair before, my home key died and it kept on grabbing the side of the hole and sticking down, they replaced the part, but left something inside causing a lump at the back, problem sorted out, but the buttom kept on grabbing the side of the hole and not coming out if you press it slightly on one side, I even showed them the problem, and they agreed, and they say that a normal person won't press the button like that, and it's normal, I did mention that I have tried a few units and does not have the same problems, they just said it's normal, so I said to them if this is normal what isn't normal, and do they tell all there customers if they have a problem that its normal.
So I am completely sick of there BS, trying to keep away from samsung stuff.
kms108 said:
I've had problems recently, after using OTG, the tab's display will just turn off, and when I mean off, it's just the screen, the tab is actually still on, as you can feel the heptic feedback, the only way is to force reset using the power volume and home key.
Another problem, still recently, I had about 12% power, so I just connected the USB to charge the tab, the screen started to flicker and then nothing works, after 10 minutes reconnected the power, and it started to charge up from 0%, it seems like the tab has gone haywire, I had decided to trade it in the next few days for the xperia X performance.
Not even bothered to take it to samsung service center (still under warranty), I can't stand their customer service, my tab has been through a repair before, my home key died and it kept on grabbing the side of the hole and sticking down, they replaced the part, but left something inside causing a lump at the back, problem sorted out, but the buttom kept on grabbing the side of the hole and not coming out if you press it slightly on one side, I even showed them the problem, and they agreed, and they say that a normal person won't press the button like that, and it's normal, I did mention that I have tried a few units and does not have the same problems, they just said it's normal, so I said to them if this is normal what isn't normal, and do they tell all there customers if they have a problem that its normal.
So I am completely sick of there BS, trying to keep away from samsung stuff.
Click to expand...
Click to collapse
Thank you so much for mentioning the otg issue.....
now that i remember i was trying to use my otg cable and it was not detected.
i tested the otg cable on another samsung tablet and it was working fine........
Anyways i did speak with my local seller to claim the warranty....
it will be back after 12-14 days
kms108 said:
I've had problems recently, after using OTG, the tab's display will just turn off, and when I mean off, it's just the screen, the tab is actually still on, as you can feel the heptic feedback, the only way is to force reset using the power volume and home key.
Another problem, still recently, I had about 12% power, so I just connected the USB to charge the tab, the screen started to flicker and then nothing works, after 10 minutes reconnected the power, and it started to charge up from 0%, it seems like the tab has gone haywire, I had decided to trade it in the next few days for the xperia X performance.
Not even bothered to take it to samsung service center (still under warranty), I can't stand their customer service, my tab has been through a repair before, my home key died and it kept on grabbing the side of the hole and sticking down, they replaced the part, but left something inside causing a lump at the back, problem sorted out, but the buttom kept on grabbing the side of the hole and not coming out if you press it slightly on one side, I even showed them the problem, and they agreed, and they say that a normal person won't press the button like that, and it's normal, I did mention that I have tried a few units and does not have the same problems, they just said it's normal, so I said to them if this is normal what isn't normal, and do they tell all there customers if they have a problem that its normal.
So I am completely sick of there BS, trying to keep away from samsung stuff.
Click to expand...
Click to collapse
This may help:
http://forum.xda-developers.com/tab-s2/help/battery-life-charging-issues-t3221902/page2
acornkenya said:
This may help:
http://forum.xda-developers.com/tab-s2/help/battery-life-charging-issues-t3221902/page2
Click to expand...
Click to collapse
Got rid of it, it should be a problem internally, anyway I've traded it for a Sony Xperia X performance.
Mine also died few days ago. I tried to charge it with different chargers and cables but without any success. POWER +VOL DOWN is not rebooting the tablet.
Now I am planning to open the back cover and will try to disconnect the battery. I believe it will help.
jaycellent said:
Mine also died few days ago. I tried to charge it with different chargers and cables but without any success. POWER +VOL DOWN is not rebooting the tablet.
Now I am planning to open the back cover and will try to disconnect the battery. I believe it will help.
Click to expand...
Click to collapse
Did that work?
acornkenya said:
Did that work?
Click to expand...
Click to collapse
I am sorry, I did not have enough time for that in the last days. I will do that probably later today and will share the result.
jaycellent said:
I am sorry, I did not have enough time for that in the last days. I will do that probably later today and will share the result.
Click to expand...
Click to collapse
acornkenya said:
Did that work?
Click to expand...
Click to collapse
Unfortunately, no. It didn't work. I removed the back cover and managed to disconnect the battery. I left it disconnected for few hours, then I put everything back together. After, I tried to charge it and power it on again but without any success.
Any advice and suggestions would be highly appreciated.
jaycellent said:
Unfortunately, no. It didn't work. I removed the back cover and managed to disconnect the battery. I left it disconnected for few hours, then I put everything back together. After, I tried to charge it and power it on again but without any success.
Any advice and suggestions would be highly appreciated.
Click to expand...
Click to collapse
Do you see the charging animation?
ashyx said:
Do you see the charging animation?
Click to expand...
Click to collapse
No, nothing. Thank you for asking.
Is there a reset button inside the sim/sd card opening? My sonys have this.
Hanger4life said:
Is there a reset button inside the sim/sd card opening? My sonys have this.
Click to expand...
Click to collapse
Samsungs use POWER + VOL DOWN
OK so i returned it to samsund samsung and after 3 weeks the called me up saying that my tab had a manufacturing defect and that it cannot be repaired
and they offered me a fulll refund.......
iam literally DONE with SAMSUNG!!!!!!!
DarkAssassin2k5 said:
OK so i returned it to samsund samsung and after 3 weeks the called me up saying that my tab had a manufacturing defect and that it cannot be repaired
and they offered me a fulll refund.......
iam literally DONE with SAMSUNG!!!!!!!
Click to expand...
Click to collapse
They offer a full refund and you're 'done'.
How does that work? [emoji53]

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