I recently has some issues with my Captivate, even after I used Odin and MasterClear to return it to stock so I called AT&T. They were troubleshooting the device on the phone with me, and told me to do this other as they put "deeper" factory reset. They had me:
Power Off Device
Remove MicroSD and Battery
Power On Device
Enter Code:
*2767*3855#
(once inputted, automatically did the clearing of the phone)
It seemed to have completely wiped everything from my phone. I was wondering if anyone has any knowledge of how that's different from doing a factory reset in recovery mode, or from the system menu? Is this a valid alternative for those with the AT&T Captivate instead of using MasterClear through Odin?
Thanks!
That code does what is known as a hard reset. Think of it as truly putting everything back as if you never used the phone. It is the recommended way to clear your phone if you sell it. As you found out, it truly wipes everything out.
A Master Clear wipes out the data you had on your SD cards like music, any CWM zipped files, etc.
I hope this helps.
you could also format the sd cards
Related
Last night I power cycled my phone and put it on my charger. When I woke up this morning and looked at my phone there were a ton of force close screens. I have no phone (cannot make calls) and not data.
I power cycled the phone over and over and have been searching the net all day but cannot get it to work. The only thing that I had done prior to the initial power cycle was a few updates from the market, so I uninstalled those apps, but it appears that was not the problem.
I have root access and was running gumbo's rom (now MaDoCo...thought that would help) and I really don't wanna do a factory reset. Is there anything I can do?
Factory reset is most likely gonna be your only option. If you dont wanna do that, do you still have the .zip for your rom on your mem card? If so, why not just reflash the zip? Might take care of the issue without having to do a hard reset. I am assumingm, though, that if you are rooted you would have created a nandroid backup? Why not just restore?
Tried reflashing the rom and that didn't work. Gonna do a Factory reset now. Lets see
tried factory reset and now i'm stuck on boot screen
Did you ever make a Nandroid backup?? I would suggest you run the Sprint RUU and bring your phone back to Stock, reroot, install recovery, and then a custom ROM. That looks like your best option.
But, just for the hell of it -- take out of your battery and then insert it back in and reboot, see if that does anything.
What kind of factory reset did you do? Wipe from recovery, go through setting, the home>back>power one, or what? And are you stuck at the HTC screen? That happened to me once, but it was because I flashed a GSM rom my first try. Boot into recovery, wipe the phone, and if that doenst do it, I agree with pseodo, time to RUU.
Well I tried resetting from the recovery and wiping, but it will not boot up. Then I tried the RUU, but it wont get past the boot screen in order for me to to connect it to the USB. I tried connecting the USB through recovery and although I can access my SD card via my PC, going through the steps for the RUU says its not connected.
I took my phone over to sprint and although they know I have a custom rom on there (which voided my warranty), they are still gonna give me a brand new one and send mine back through manufacture warranty. It'll be in on Tuesday. Luckily for me I have an online back up through by MyBackUpPro, so I should be good on restoring settings, apps, contacts and all other important stuff. (Minus Root and Custom Rom )
Thanks for all the suggestions, I appreciate it.
I flashed a new set of icons last week and had a bunch of force closes, restored a nandroid and everything was fine.
I installed "Battery Icon Mod v1.01", applied the mod, restarted, and I do see the AT&T screen, then I see the Galaxy moving screen, and after, I see the black screen, and nothing else, and I feel the phone vibrates (almost the same way, when the program crashes). I need to get back on the phone somehow, without restarting from scratch. Any way without loosing all of it?
Can you get into recovery with battery pull and up + down volume + power?
If so try reflashing or flashing a different battery mod and see if it works
VOL UP+VOL DWN+PWR does not work when battery is out.
VOL UP+VOL DWN+PWR works when battey is in
and i get the following choices
reboot system now
reinstall package
delete all user data
delete cache data
format internal sd-card
zheka1 said:
VOL UP+VOL DWN+PWR does not work when battery is out.
VOL UP+VOL DWN+PWR works when battey is in
and i get the following choices
reboot system now
reinstall package
delete all user data
delete cache data
format internal sd-card
Click to expand...
Click to collapse
Looks like youre running stock recovery which = stock ROM. How did it even flash without failing verification? (not asking you, whoever else)
IMO you're hosed and need to odin back to completely stock (everything is lost) Unless someone else can think of a way to fix system files with stock recovery
I did flashed my phone with froyo 2.2 when I got the phone, and it was back in September or something. It was also rooted, so maybe that why it allowed to mod? I'm not too good with the phones and stuff, as i am more of a computer IT.
zheka1 said:
I did flashed my phone with froyo 2.2 when I got the phone, and it was back in September or something. It was also rooted, so maybe that why it allowed to mod? I'm not too good with the phones and stuff, as i am more of a computer IT.
Click to expand...
Click to collapse
If you're really in IT you'd know that information is key to solving any problem. Stock 2.2 or a custom 2.2 ROM?
What I was trying to say, is I am not good with phones, and phone software and stuff
If you had usb debugging checked , you can use adb to push your original framework back to the phone. If you did a backup you can just install the backup. Otherwise your only recourse is to reflash the rom.
no i dont have any back and stuff. is there anyway to get the SMS? or my MEMO's?
You can flash a rom through odin...does not have to be stock...it will not wipe the info you have saved on your internal sd or external. if you sync your contacts with google gmail it will return all your contacts.
With that said, you will lose any programs you downloaded and installed unless you have them backed up (titianium back-up, etc).
It's not the end of the world, your phone will live again...
Just a thought...why not take this opportunity to flash one of the excellent custom roms in the development section?
This is why you will be backing up from now on...if no adb debugging then i dont this you can do adb pull or anything so .just flash another rom bud.we all make mistakes .yours isnt too big of a mistake tho. Sorry
Sent from my GT-I9000 using XDA Premium App
as long as I can keep my data, I'm not worried about loosing my applications, I can always reinstall them. I remember I tried to flash Froyo 2.2, and it took me forever to get it done. Could someone point me to a good ROM (preferably 1.2OC) where I can keep all my data.
Nope. You're pretty much out if luck with no backup. If you were on stock 2.2 then the reason you're in a bootloop is because you tried to install a mod to your framework that only works in deoxed roms.
TigerEnigma said:
You can flash a rom through odin...does not have to be stock...it will not wipe the info you have saved on your internal sd or external.
Click to expand...
Click to collapse
what is this means then?
i guess the solution is to clear cache and factory reset ...
but u will loose ur data....
No roms will delete your internal SD card unless you do a master clear. Without pushing your framework back and having no backup all your data (SMS, memos, call logs) is gone. No way around it. Flashing with Odin still deletes your user data.
can somebody point me to the best 1.2GHz rom?
That's in the kernel. Which can be swapped out on any rom, I believe there is one for stock froyo.
Im kinda confused, I've been googling and searching this thread, and not sure what I have to do next. How do I began from scratch? What do I need to install the very first image? Where do I get it? I keep on searching all the threads this forum has, but its so much stuff here, that I get really confused.
http://forum.xda-developers.com/showthread.php?t=919816
Long story short I messed up. I am having some major issues with my phone although I rooted it before ICS came out and used voodoo OTA to save the root, I do not believe it to be the rooting that is causing the problem. My phone is still under warranty and I have talked to verizon and if a master reset doesn't work they are replacing the phone. Heres my f'up I deleted titanium back up and super user without first defrosting and I can not find "master reset" option on my phone. I assumed it was in device set up but not sure. I had device set up frozen before and the phone is still seeing all the frozen apps as frozen and it won't let me in. Titanium backup sees that the device is no longer rooted and will not work. Rooting the phone over again does not work, gives me a error "su cannot be loaded" or something similar. What do I need to do?
"Master" Reset
The master reset they are referring to is simply the "Factory Data Reset" option in the settings.
If Android OS is fully accessible, assuming you're on some version of the stock ROM, go into the "Settings | Privacy | Factory Data Reset"
You'll have the options of wiping the phone, the SD card, or both. The phone should be sufficient. once done it restore the phone to the way it was when you bought it, this usually removes all data, including apps / texts / contacts / pictures / videos / etc.
If Android OS is NOT accessible, you can also do this from Recovery.
With the device powered off hold down both volume buttons and then hold the power button until you see the recovery background image.
Release all the buttons. From this menu you can access the bootloader / recovery / whatever.
Once in recovery there will be an option for a Factory Data Reset.
Use the volume buttons to navigate and the power button to select.
If after the Factory Data Reset you still cannot re-root correctly you may need to try and manually flash BusyBox and Superser via the recovery from an SD card before attempting the root again, but once step at a time.
Let us know how it goes... and as a side note, while carrier reps can sometimes be helpful, they are usually salesmen and not techs; so take any advice from them the same way you would a homeless man dolling out financial advice. Gratefully, but skeptically.
Hi! My friend has this phone, it's a little more than a year old, and exactly after midnight on New Year's Eve, this problem started occurring, so there's a possibility that it has to do something with date/clock. The phone is not usable, as soon as it boots, this error comes to screen and the only thing left to do is to remove the battery or press power button. He tried to reboot it many times, he tried to wipe cache, to remove SD and SIM cards, but no success. He also tried to enter Safe Mode but the same problem is present there as well. So it's not possible to delete apps or even to do a backup from the phone itself.
So what to do now? I know that there's always a solution with master reset, repair or reflashing the stock ROM but he wants to avoid doing that. Is there any way to solve this problem without reset? If not, is there any possibility to do a backup of contacts, SMS messages, apps, data and all other, for example via PC? I never had a Samsung phone so I don't know how it's tools work.
Thanks in advance!
Download Smart Connect on a PC, then connect the device using USB cable and then backup data. After doing this, boot into recovery mode(VOL UP+ POWER + HOME) and select wipe data.
Another possibility is to download a stock samsung rom and then flash it via odin. I know he don't want to do this but it is the fastest and easiest way. Normally data partition isn't wiped after flashing stock rom, but for safety he should make a backup, just in case.
"To start android, please enter your PIN".
I am getting this message even after performing a factory reset, and wiping dalvik, cache, and system.
I have tried re flashing BlissPop. It seems like the phone is still encrypted somewhere. This all started because I was trying to transfer from Cricket to Mint, and when I put in the SIM card the SIM was asking for an unlock PIN. I couldn't get that to work, so I tried a factory reset, which got me to this point, and now the phone won't boot to anything besides recovery at all.
Any help is VERY MUCH APPRECIATED. This is the only phone I have that's used as a primary POC for several contacts - I did not anticipate problems switching carriers to this level.
Edit: I now even went as far as formatting internal storage, and the phone is still prompting for a PIN on boot.
Was able to get it to boot again after using this method, and then flashing a new ROM again. Now I just need to figure out why the stupid SIM won't communicate.
https://nexus5.gadgethacks.com/how-...ption-nexus-6-for-faster-performance-0158696/