Why no Kies? - Galaxy Tab Q&A, Help & Troubleshooting

can anyone tell me why Kies refuses to run on my computer? I have a XP but every download gives me: Kies has to close. There is a problem.

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[Q] prob with download mode

hello i found this forum great for mod my samsung galaxy s here i found a lot of thinks.
but here is my problem i have already install the samsung kies and android sdk, but when i trie to update my phone with kies the process run normally until it come the time that kies put the phone in download mode, there i receive a messege on the windows task bar like i have disconnected the phone and then it says that "error unknow device" and the upgrade on kies cant go on.
any help plz thanks
i have a att galaxy s rooted
windows 7 32bit
latest version of kies
First thing to try is test each of the different usb ports on your computer - if you get the same error on each port then my first instinct would be to reinstall the samsung drivers for your computer.
If you try reinstalling the drivers below is a link to the drivers that have worked the best for me.
http://www.mediafire.com/?0b45zo7o75rc5d5 - samsung captivate windows 32 bit drivers
thanks for your replay. i already have uninstall the drivers and reinstall them with no success, but i will try to test it in other usb port and report later
this is soo bad i have try both of you recomendations and still says usb device not recognize. then it says no driver was install and when i click that it says on the driver part that windows have stop the device for a error code 43.
i have search a lot and i havent find anything close to my problem can anyone else give recomendations on this or tell me if you know something similar to this happend to other users.
ps - i also try on a win xp 32 with the same result

[SOLVED] Kies can not update 2.2.1

THIS PROBLEM IS SOLVED!
Hi, I am using JPO version of Germany (DBT) for I9000 international. When I connect device to computer, update notification appears for 2.2.1. However, when I click on update after skipping or non-skipping backup, device disconnects and notification appears that device not connected. Then, clicking on OK update process ends but my galaxy s is connected to KIES. I tried numerous times and I am waiting for someone who overcame this problem.
full error message: Firmware update stopped because GT-I9000 has been disconnected. Please check the connection and try again.
I tried those:
Updating KIES
Hard reset device
Uninstall & reinstall KIES
Open KIES as admin
Open KIES in compatibility mode
Restart phone
I also tried Win7 32 bit,XP and XP virtual PC
Solution is in http://forum.xda-developers.com/showthread.php?t=997974
have you tried it on another computer?
If that does not work you can always download the version you need and flash it yourself through odin. As long as it's a stock rom it shouldn't even compromise your warranty
EDIT:
But first try the other computer, if it does not work on any other machine you can also suspect faulty hardware and just send it to samsung / bring it to your carrier. I think they will investigate and update it for you.
theduckking said:
have you tried it on another computer?
If that does not work you can always download the version you need and flash it yourself through odin. As long as it's a stock rom it shouldn't even compromise your warranty
EDIT:
But first try the other computer, if it does not work on any other machine you can also suspect faulty hardware and just send it to samsung / bring it to your carrier. I think they will investigate and update it for you.
Click to expand...
Click to collapse
I managed to understand problem thanks to you but I can not figure out a solution. You are correct that my phone connects and synchronizes great normally but it does not connect to KIES in download mode.
maybe kies does not recognize in download mode...so u can choose alternative of flashin with odin..its easy and fast =)
Lavius said:
maybe kies does not recognize in download mode...so u can choose alternative of flashin with odin..its easy and fast =)
Click to expand...
Click to collapse
I am afraid that I had a bad experince with Odin. My phone connected to Odin. When I clicked start, nothing happened. After half and hour I unplugged, I saw a phone, a cable and a computer on screen. After that, I updated to Froyo using KIES, that is why I am not a fan of ODIN
Solution is there:
http://forum.xda-developers.com/showthread.php?t=997974

Odin stopped detecting my sgs, any ideas?

Don't know why but Odin (1.3, 1.53 and 1.7) stopped seeing my phone.
Running it in Win XP, from a Virtualbox under Ubuntu 10.10
Has been running fine so really no clue what's going on.
Strange thing is that Heimdall does work, sees the phone, no probs.
Maybe I changed or deleted something, drivers maybe but I can't recall having changed anything other than some proposed XP updates.
I would like to get Odin recognizing my sgs again so any help would be appreciated!
When you are in Odin, Have you checked KIES is NOT running in the icon tray ??
if you have:
try a different USB port, this happens to me occasionally (weird eh! )
if that fails, try to un-install KIES (if you have it) and then re install it, this should also re install the drivers.
if you dont fancy doing all of that, the drivers are available to download here: http://forum.xda-developers.com/showthread.php?t=728929
Hi, thanks for the quick response.
Kies is completely disabled, only used it once to move to Froyo. I ran the driver update and Odin just worked ever since. It's not the usb port cause Heimdall is working fine on it, btw, switched and and it makes no difference.
I just reinstalled the drivers once more, booted and still odin doesn't see the phone, Heimdall does...
Damn, frustrating. Now what?
I wouldn't bother with trying to run Odin on Ubuntu. I use heimdall on Ubuntu and its less risky than Odin and gives you more pick and mix options!
Its just untar-ing a few files...
Sent from my GT-I9000 using XDA App
i had the same problem, but then i found out i had to re-register with kies, so that my computer would pick up my phone when in download mode. so i backed up with kies so my phone was recognised, and then went into to download mode and let odin work its magic with darkys rom
zkay002 said:
i had the same problem, but then i found out i had to re-register with kies, so that my computer would pick up my phone when in download mode. so i backed up with kies so my phone was recognised, and then went into to download mode and let odin work its magic with darkys rom
Click to expand...
Click to collapse
Kies doesn't work on Ubuntu. Lets face it kies barely works on windows
Sent from my GT-I9000 using XDA App
Kies does work in XP in Virtualbox in (Linux yippee!) Ubuntu.
I would still like to get to the bottom of this. I will continue with Heimdall in virtualbox/xp (I couldn't get Heimdall to work under Ubuntu &!^!%!!) but will remove and reinstall Kies and see how that pans out. Thanks for the tips!
Don't Move Cabel Once phone in Download mode if odin is still not detecting check that you have installed drivers and remove battry from phone then again go to download mode

[Q] Problem while connecting to Kies

Hi,
I am having a strange problem while connecting my Galaxy S to kies. I've seen all related threads on this forum but none of them worked for me.
When I start kies and connect my phone to my PC. The kies just keeps on trying to connect to the phone but never connects.
That means the phone is detected by PC but Kies cannot make a connection to it. I tried reinstalling Kies Drivers but it didn't work either.
Here is the Kies and mobile Firmware version that I am using:
Kies: 2.0.0.11044_11
Firmware: I9000DDJG4
adilshoukat said:
Hi,
I am having a strange problem while connecting my Galaxy S to kies. I've seen all related threads on this forum but none of them worked for me.
When I start kies and connect my phone to my PC. The kies just keeps on trying to connect to the phone but never connects.
That means the phone is detected by PC but Kies cannot make a connection to it. I tried reinstalling Kies Drivers but it didn't work either.
Here is the Kies and mobile Firmware version that I am using:
Kies: 2.0.0.11044_11
Firmware: I9000DDJG4
Click to expand...
Click to collapse
Have you tried completely uninstalling Kies, rebooting PC and then a fresh install of an older version of Kies?

Does Windows 10 Not Recognize USB Anymore?

So I found my old phone a few days ago, it was hard bricked. I bought a USB JIG to push it into download mode. While it did go on download mode, the Odin/PC simply doesn't recognize it. I get no error, it's just that it doesn't recognize it at all.
I have installed and uninstalled multiple Samsung Drivers, even Kies from the Samsung website but Kies won't install. It says "the app has failed to start because of its side-by-side config is incorrect..." I'm wondering if this has something to do with Windows 10?

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