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I'm on my second tilt. I returned the first one because it was impossible for me to carry on a conversation on the railroad to and from work (or in other mildly noisy situations). While I have no issues hearing the person on the other end, my voice cuts in and out to such an extent that I cannot carry on a conversation. This occurs in the morning on relatively empty trains and in the evening on crowded trains.
There is another thread in which most people have been complaining about the quality on the other end when using the speakerphone, but some had a problem similar to mine as well. AT&T claims that this has not yet been identified as a widespread issue with the device, but before I really raise a stink with them, I wanted to find out if this was really a widespread issue or not.
If this is to ultimately be useful to others, I guess it makes sense to identify which version of the Kaiser you are using.
Thanks.
Turn on Automatic Gain Control
Start / Settings / System / Microphone AGC
"Enable"
*really* helps voice quality a lot.
DLD
One of the main reasons i upgraded to the tilt (it was a huge upgrade, basic phone to a all-in-one phone) was because my phone calls dropped all the time. I thought it was because of the phone (it was old, been dropped ALOT), but I'm beginning to wonder. when talking on the tilt the other day, the other person complained that i was dropping in and out. i was pacing on the upstairs of the house, and kept passing TVs, computers and their moniters and past the wireless router, so it could be that, but, again, i don't know for sure.
That's funny, in the other thread people were saying to turn it off. It is off by default on the tilt so I never bothered to turn it on (yes, I'm a noob...). I'll give it a try...thanks!
mjizzy said:
That's funny, in the other thread people were saying to turn it off. It is off by default on the tilt so I never bothered to turn it on (yes, I'm a noob...). I'll give it a try...thanks!
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Yes, it's a curious thing the AGC. In a way it would be helpful to have a hard key for it because how well or badly it works depends on the background noise level. So in some situations you might want it off and even in the same conversation you might want it on. Also it's behaviour is affected by whether you are on speaker phone where volume level and feedback become issues. (Not the easiest thing to test out either!)
Mike
Weird, I have it both with or without the speaker.
HTC contacted me today, saying that the problem is now known with them, so they are searching for a solution.
clippy said:
Weird, I have it both with or without the speaker.
HTC contacted me today, saying that the problem is now known with them, so they are searching for a solution.
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That's very good to hear.
I thought AGC only Adjusts the volume of your voice automatically when you are recording.
TroyBoy30 said:
I thought AGC only Adjusts the volume of your voice automatically when you are recording.
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It does help, but only slightly when calling on my device.
It seems to help on my tilt as well, but I really haven't had much of a chance to test it out. I will say that, however small the sample size (and assuming it is random), it is somewhat comforting that most respondants have not had any problems at all. Maybe ours are just from a bad batch. I'm going to try calling AT&T to see if they'll swap mine out again.
I just got off the phone with HTC support again (here in Belgium). He URGED me that everybody that has the problem would report it: the more requests on the problem they receive, the faster they will start developing a fix.
So everybody, start calling HTC support and ask they make a ticket for it!
clippy said:
Weird, I have it both with or without the speaker.
HTC contacted me today, saying that the problem is now known with them, so they are searching for a solution.
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Click to collapse
i hope they can make a fix... common htc how come thei never faced this problem on their test .. cant believe it!
My 2 cents on AGC, auto-gain automatically turns up the mic volume to capture "light" low volume sounds. It would really help capture a wispering speaker in a quiet room. On a loud train it should automatically turn it's gain down because of the loud ambient noise and I would expect the speakers voice to be harder to hear by the other party.
In a loud place I'd say turn it off, but as always, your own trials will tell what's best for you.
RemE said:
My 2 cents on AGC, auto-gain automatically turns up the mic volume to capture "light" low volume sounds. It would really help capture a wispering speaker in a quiet room. On a loud train it should automatically turn it's gain down because of the loud ambient noise and I would expect the speakers voice to be harder to hear by the other party.
In a loud place I'd say turn it off, but as always, your own trials will tell what's best for you.
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so in resume, TyTN II / Kaiser Speaker phone SUX
this is a very important feature in a phone, i don't care if it's the best PDA phone in the world... a good phone must respond as a good phone and the Kaiser doesnt...
rocho said:
i hope they can make a fix... common htc how come thei never faced this problem on their test .. cant believe it!
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Did you already contact HTC?
In some cases. Yes, but I only have issues with people hearing me while using the speakerphone.
xmoo said:
In some cases. Yes, but I only have issues with people hearing me while using the speakerphone.
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With my device, the sounds also drops when I'm calling with the phone held to my ear :-(. Doesn't happen often, but it does happen.
Calling HTC
I called HTC America (HTC India is more like it) to report the issue. They were very thankful and apologetic and mentioned the possibility of getting a new device. He said he was going to dispatch an e-mail about the issue to HQ immediately and that they would be sitting down with AT&T in the near future (as they do 30 days after a new phone is released with a given carrier) and would do his best to make sure the issue is addressed at that time.
Here's hoping...
mjizzy said:
I called HTC America (HTC India is more like it) to report the issue. They were very thankful and apologetic and mentioned the possibility of getting a new device. He said he was going to dispatch an e-mail about the issue to HQ immediately and that they would be sitting down with AT&T in the near future (as they do 30 days after a new phone is released with a given carrier) and would do his best to make sure the issue is addressed at that time.
Here's hoping...
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I've reported the issue to the HTC authorised service center close to 2 weeks ago. When I called up the service center, their reply is : no response from the HTC Taiwan yet..... What a surprising innocent reply from them!!!! As if they have never got any feedback on such issue before!
Hi
I wonder if the problem is caused by excessive volume of the in built earpiece? Do you have this up on maximum or high?
The inbuilt earpiece goes very loud and so the sound would easily be picked up by the microphone causing it to behave similar to when you have it on speaker phone as it tries to stop feedback and echo.
There isn't a lot that can be done about this apart from turning down the earpiece volume or using a wired headphones with mic. It may be worth turning down your volume on the earpiece to see if it improves.
Regards
Phil
i am facing an issue with my tytn II. When ever i shift to the loudspeaker, it seems the quality of the mic degrades. Keeping the phone at a distance of 1 feet, i have to shout so the other person can listen to me. And even normally if i compare my mic with other phones people says its difficult ti understand me when i am on this phone. is this a problem only with my phone or some one else is also facing the same?
PS :I can hear them very well though.
Tushar
gandotratushar said:
i am facing an issue with my tytn II. When ever i shift to the loudspeaker, it seems the quality of the mic degrades. Keeping the phone at a distance of 1 feet, i have to shout so the other person can listen to me. And even normally if i compare my mic with other phones people says its difficult ti understand me when i am on this phone. is this a problem only with my phone or some one else is also facing the same?
PS :I can hear them very well though.
Tushar
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Click to collapse
same here hope we all find an answer!
I know on the wizard, there was a registry tweak to fix this issue.
\\\registry\HKLM\Software\HTC\AUDIOGAIN(x)\
I don't see this on the kaiser/tilt. There's probably some key out there...gotta find it.
there is an application in settings Microphone AGC (audio gain control) but it doesnt help much either.....its just an enable and disable...may be there is some registry tweak to make it more effective
i joined this forum because of this problem as there were a lot posts in a different thread about it; however, it appears no one has found a resolution to the problem.
Some say it is a design flaw while others have been thinking (including myself) that there might be some type of registry fix for this. The agc in the htc menu being disabled does nothing to resolve the problem; but there could still be something in the registry that relates specifically to when the speaker phone is being used (the agc in the htc menu mentions it is for recording; there might be another setting in the registry for when the "speaker phone" is being used that overides the htc agc menu setting).
I did see a post where somebody said they had found the gain/volume through some sort of hack and it left there phone with a reverb and backfeed(he did not say how he did it though) ; dont know what the poster really did or if there might some other alternative.
At any rate, I am hoping that a fix can be found especially one where i can hack the registry to experiment or change the gain/volume microphone settings.
Yea, me and my girl damn near argue every time I use the speaker phone. It's pretty inconvenient not being able to use it.
I know that I was also having an issue with my Bluetooth volume and I fixed that in this thread:
http://forum.xda-developers.com/showthread.php?t=359098&page=4
I'm not sure if there's any registry settings in the same general area as the Bluetooth that would control the speaker volume. I'm surprised the super-sleuths here at XDA haven't figured out a way around this yet.
Get crackin' fellas!!!
i guess that nobody has done or either can do anything for that shame on htc once more
-haze- said:
Yea, me and my girl damn near argue every time I use the speaker phone.
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Also for me...I'm desperate
-haze- said:
Yea, me and my girl damn near argue every time I use the speaker phone
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Click to collapse
bro u have the argument only when u use speaker phone....i have this argument whenever i talk to her even normally.....using the mic.....she says my earlier phone was 100 times better than this....whats the fun of buy so expensive one if we cant even talk.... i just hope i get some fix before i have a break-up ....)
i have tried almost all the radios available in the sticky......but nothing helped...(only made it worst sometimes)
You all need to change your Radio, I have had that with my tilt but after flashing and experimenting with a couple of radios it is OK now, not great but the other party can hear much better now and I did test it with my land line good quality.
i have tried all the radios but to no avail......anyother clue??????
just to get this on the top
seems like no one has a working solution for this issue??? or is it just no one cares ???
maherb said:
You all need to change your Radio, I have had that with my tilt but after flashing and experimenting with a couple of radios it is OK now, not great but the other party can hear much better now and I did test it with my land line good quality.
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Click to collapse
Changing the radio does not resolve the problem; the following link/thread shows various radios were tried and never resulted in resolution.
http://forum.xda-developers.com/showthread.php?t=337931&page=5
You also use the phrase :"it is ok now; not great" which leaves one to wonder if you really fixed as there have been "few" times that my speaker will operate "ok;but not great" but the caller still complains about me cutting in/out or has trouble understanding - most of the time the other caller cannot hear me or say i am garbled.
Also, the above thread also shows the problem was not resolved for users who sent there phone in for repair under warranty even when the phone was "replaced".
As one user said in the above thread:
"Hi:
I have a Tilt, and while I have not tried sending my phone in to the factory, I have done 3 warranty exchanges for this problem. All 3 had the SAME problem, so it seems that this problem is not isolated, and it is widespread "
Some have claimed this might be due to the non duplex design of the speaker meaning a hardware design flaw while others think there might some sort of software problem; but i really dont know; but do know that the problem exists and that a solution to the problem remains elusive and unresolved.
This is a problem with the HTC Hermes too.
1. The speakerphone volume is waaay too loud (even at softest setting).
2. The other party cannot hear you when you use the speakerphone.
bad news for me...
luca.321 said:
bad news for me...
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Click to collapse
bad news for me to
the speaker issue sucks....
*BUMP*
Same problem here.
Anyone have a tweak for this?
I have the same problem!!
I have a P3600..and now i came back from warranty and they change logical board...and now i have this problem!!
What can i do? if i came back the phone to warranty the problem remains?
help us please...
Is not possible that a phone that cost 550euro have this kind of problems...
During calls there comes a moment that people are complaining that they cannot hear me. When i move the jog dial upwards (hence increasing volume) they say that they can hear me ok. I have not experienced this using the bluetooth headset. Maybe a hardware problem??
By the way i used 5 different radios and upgraded also to 6.1.
Anyone experiencing this?
Any solution?
Thanks
same problem and i didnt find any solution ! But my phone came back from the HTC support for another problem, I will check it...
i had same problem was faulty phone so i got it swapped
aaronwillis said:
i had same problem was faulty phone so i got it swapped
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Click to collapse
did you send it for this reason?
well my mic was buggered
people would say one min they can here me next they cant
and it would like fade in and out
orange where usless and said they wanted to test it but in the end i went back told them i wanted a new one
and since then i have had no problems
If you can't hear me it means I'm in Parentheses. ))
i guess i have to sent it back then, s*** i have to to revert to original rom now.
anyone else with the problem?
ok you say it is a hardware problem. I did the following: i was speaking continuously for 2 minutes on the mic and i was recording it. When i tried to listen to the recording everything seemed to work excellent. So i guess is not a mic - hardware problem. S*** i am going crazy........
Did you flash with the appropriate radio?
i've had the same problem with my speaker phone; i can hear the calling party; but they cannot hear me; it does not happen all the time; but more often than not (more than 50% of the time).
A person in another forum suggested turning the volume down to half when using the speaker phone so it will work (though it is difficult to hear the calling party when volume is that low).
I know this is unrelated to blue tooth issue; but there seems to be some sort of audio glitch that is similar in both the blue tooth and speaker phone so one has to wonder if there is some type of related root cause to both problems???
hello77 said:
i've had the same problem with my speaker phone; i can hear the calling party; but they cannot hear me; it does not happen all the time; but more often than not (more than 50% of the time).
A person in another forum suggested turning the volume down to half when using the speaker phone so it will work (though it is difficult to hear the calling party when volume is that low).
I know this is unrelated to blue tooth issue; but there seems to be some sort of audio glitch that is similar in both the blue tooth and speaker phone so one has to wonder if there is some type of related root cause to both problems???
Click to expand...
Click to collapse
when i use bt the problem disappears so i think it has to do with the functionality of the mic?
Well finally after 1.5 month i got back my phone from ACE HELLAS. The problem remains the same although i was told that the microphone and earphone were replaced by new ones. If they are telling the truth and they did change it it means that we are facing a kind of software problem.........
I had the problem, too. I tried dozends of radio roms but problems continued.
After 5 months of trying I repace my VPA Compact V (aka v1615) and now the problem has dissapeared...
So it seems to me that it is a hardware problem of one production run.
Melkor
Hi,
I got a strange problem here. Sometimes (not really reproducable and I recognize no scheme) when I am called and receive the call I do not hear a single thing until I press one of the volume keys at the side. But the caller understands me fine. I got an original HTC device and had this problem with 1.37 and also with 1.93 official ROM now but it seems to be less often with the new Rom.
Friend of mine who also played with the thought to get the Diamond told me he read that on various boards, but I never heard of that problem from anybody else.
Guy at service told me it could be my sim card, because its that old (i got the same sim card for about seven years now) - but he also told me you should get a new sim every six months, so... kinda sounds like crap to me.
ANYONE experiencing similar problems? THANKS
My Diamond dont ring either... so I had to use vibrate so I could atleast feel it
Havent looked much into it yet though
No i don't mean ringing. I Mean sound from the internal ear speakers.
Mine does exactly the same!
The caller can hear me fine but I cannot hear them talking to me.
The only way to hear them is to put it on external speaker.
I wonder what the problem is?
Lee
Well its not with all calls. Mostly it only happens when Mum is calling well maybe its not that bad
No, but I can hear them after I press volume keys. I am getting a new sim card from my operator these days, hope this will fix it.
If it's possible that you touch the "MUTE" on screen during the call?
hi DDBrain
if you Mute the call it should be the other way round, you can hear them, yet they cant hear you
I am definitely NOT touching anything
im getting the same problem, except mine is for outgoing calls as well. It seems to be intermittent, The only way it fixes is by waiting for about a min fiddling with mute and speaker function. I have noticed the phone audio works fine i.e. system tones and also music but its just you can hear anyone when making or receiving calls for some reason, but they can hear you?
I think its software related as I was running stock rom for about 3 weeks when I had my Diamond and nothing of this type was seen, only once i started upgrading???????/
I've had an HD7 since UK launch on O2. I've had several incoming call that have been garbled. When the phone rings, I pick it up and cannot hear what the other person is saying because it's muffled.
Hanging up and rebooting the phone fixed the problem. Has anyone else experienced it or should I be reporting this to O2. I' not sure if it's the phone or a software problem.
Thanks
i've had no problems at all
mine is unlocked and i use it with the Vodafone sure signal box
Will be good to know if other people are having this problem, done a quick search here and not found anything so suspect it could be my phone
Same problem
I have been having the same problem
Picked from O2 and then unlocked.
Got a call and then middle of the call the other side couldnt hear me at all or could hear my like a robot.
Is this a firmware issue or a hardware?
I am not sure about the firmware but calling was okay on my side. The only problem I have is that the other side is speaking very softly even when I already switch the volume to the max (10). The person talking on the other end also complained about noisy background noise on my side. Anyone experiencing this?
LittleMerc said:
I am not sure about the firmware but calling was okay on my side. The only problem I have is that the other side is speaking very softly even when I already switch the volume to the max (10). The person talking on the other end also complained about noisy background noise on my side. Anyone experiencing this?
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Click to collapse
Not for me. when I answer the call all I can hear is muffled talking. It's very garbled speach and no words can be understood. Also the volume is low regardless.
Next time it happens I will ask the caller what they could hear their end.
Looks like i'm the only one with call problems.
Apparently you are... I guess its best you send your set back for a new one...
No issues here, but i'm on a US T-Mobile HD7, so I don't know if that matters.
Exchanged my HD7 for a new one yesterday and had exactly the same problem.
On my previous HD7 I noticed that I was also losing audio every now and again in other areas of the phone, I reboot would be needed to get sound back.