I'm on my second tilt. I returned the first one because it was impossible for me to carry on a conversation on the railroad to and from work (or in other mildly noisy situations). While I have no issues hearing the person on the other end, my voice cuts in and out to such an extent that I cannot carry on a conversation. This occurs in the morning on relatively empty trains and in the evening on crowded trains.
There is another thread in which most people have been complaining about the quality on the other end when using the speakerphone, but some had a problem similar to mine as well. AT&T claims that this has not yet been identified as a widespread issue with the device, but before I really raise a stink with them, I wanted to find out if this was really a widespread issue or not.
If this is to ultimately be useful to others, I guess it makes sense to identify which version of the Kaiser you are using.
Thanks.
Turn on Automatic Gain Control
Start / Settings / System / Microphone AGC
"Enable"
*really* helps voice quality a lot.
DLD
One of the main reasons i upgraded to the tilt (it was a huge upgrade, basic phone to a all-in-one phone) was because my phone calls dropped all the time. I thought it was because of the phone (it was old, been dropped ALOT), but I'm beginning to wonder. when talking on the tilt the other day, the other person complained that i was dropping in and out. i was pacing on the upstairs of the house, and kept passing TVs, computers and their moniters and past the wireless router, so it could be that, but, again, i don't know for sure.
That's funny, in the other thread people were saying to turn it off. It is off by default on the tilt so I never bothered to turn it on (yes, I'm a noob...). I'll give it a try...thanks!
mjizzy said:
That's funny, in the other thread people were saying to turn it off. It is off by default on the tilt so I never bothered to turn it on (yes, I'm a noob...). I'll give it a try...thanks!
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Yes, it's a curious thing the AGC. In a way it would be helpful to have a hard key for it because how well or badly it works depends on the background noise level. So in some situations you might want it off and even in the same conversation you might want it on. Also it's behaviour is affected by whether you are on speaker phone where volume level and feedback become issues. (Not the easiest thing to test out either!)
Mike
Weird, I have it both with or without the speaker.
HTC contacted me today, saying that the problem is now known with them, so they are searching for a solution.
clippy said:
Weird, I have it both with or without the speaker.
HTC contacted me today, saying that the problem is now known with them, so they are searching for a solution.
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That's very good to hear.
I thought AGC only Adjusts the volume of your voice automatically when you are recording.
TroyBoy30 said:
I thought AGC only Adjusts the volume of your voice automatically when you are recording.
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It does help, but only slightly when calling on my device.
It seems to help on my tilt as well, but I really haven't had much of a chance to test it out. I will say that, however small the sample size (and assuming it is random), it is somewhat comforting that most respondants have not had any problems at all. Maybe ours are just from a bad batch. I'm going to try calling AT&T to see if they'll swap mine out again.
I just got off the phone with HTC support again (here in Belgium). He URGED me that everybody that has the problem would report it: the more requests on the problem they receive, the faster they will start developing a fix.
So everybody, start calling HTC support and ask they make a ticket for it!
clippy said:
Weird, I have it both with or without the speaker.
HTC contacted me today, saying that the problem is now known with them, so they are searching for a solution.
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Click to collapse
i hope they can make a fix... common htc how come thei never faced this problem on their test .. cant believe it!
My 2 cents on AGC, auto-gain automatically turns up the mic volume to capture "light" low volume sounds. It would really help capture a wispering speaker in a quiet room. On a loud train it should automatically turn it's gain down because of the loud ambient noise and I would expect the speakers voice to be harder to hear by the other party.
In a loud place I'd say turn it off, but as always, your own trials will tell what's best for you.
RemE said:
My 2 cents on AGC, auto-gain automatically turns up the mic volume to capture "light" low volume sounds. It would really help capture a wispering speaker in a quiet room. On a loud train it should automatically turn it's gain down because of the loud ambient noise and I would expect the speakers voice to be harder to hear by the other party.
In a loud place I'd say turn it off, but as always, your own trials will tell what's best for you.
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so in resume, TyTN II / Kaiser Speaker phone SUX
this is a very important feature in a phone, i don't care if it's the best PDA phone in the world... a good phone must respond as a good phone and the Kaiser doesnt...
rocho said:
i hope they can make a fix... common htc how come thei never faced this problem on their test .. cant believe it!
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Did you already contact HTC?
In some cases. Yes, but I only have issues with people hearing me while using the speakerphone.
xmoo said:
In some cases. Yes, but I only have issues with people hearing me while using the speakerphone.
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With my device, the sounds also drops when I'm calling with the phone held to my ear :-(. Doesn't happen often, but it does happen.
Calling HTC
I called HTC America (HTC India is more like it) to report the issue. They were very thankful and apologetic and mentioned the possibility of getting a new device. He said he was going to dispatch an e-mail about the issue to HQ immediately and that they would be sitting down with AT&T in the near future (as they do 30 days after a new phone is released with a given carrier) and would do his best to make sure the issue is addressed at that time.
Here's hoping...
mjizzy said:
I called HTC America (HTC India is more like it) to report the issue. They were very thankful and apologetic and mentioned the possibility of getting a new device. He said he was going to dispatch an e-mail about the issue to HQ immediately and that they would be sitting down with AT&T in the near future (as they do 30 days after a new phone is released with a given carrier) and would do his best to make sure the issue is addressed at that time.
Here's hoping...
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I've reported the issue to the HTC authorised service center close to 2 weeks ago. When I called up the service center, their reply is : no response from the HTC Taiwan yet..... What a surprising innocent reply from them!!!! As if they have never got any feedback on such issue before!
Hi
I wonder if the problem is caused by excessive volume of the in built earpiece? Do you have this up on maximum or high?
The inbuilt earpiece goes very loud and so the sound would easily be picked up by the microphone causing it to behave similar to when you have it on speaker phone as it tries to stop feedback and echo.
There isn't a lot that can be done about this apart from turning down the earpiece volume or using a wired headphones with mic. It may be worth turning down your volume on the earpiece to see if it improves.
Regards
Phil
During calls there comes a moment that people are complaining that they cannot hear me. When i move the jog dial upwards (hence increasing volume) they say that they can hear me ok. I have not experienced this using the bluetooth headset. Maybe a hardware problem??
By the way i used 5 different radios and upgraded also to 6.1.
Anyone experiencing this?
Any solution?
Thanks
same problem and i didnt find any solution ! But my phone came back from the HTC support for another problem, I will check it...
i had same problem was faulty phone so i got it swapped
aaronwillis said:
i had same problem was faulty phone so i got it swapped
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did you send it for this reason?
well my mic was buggered
people would say one min they can here me next they cant
and it would like fade in and out
orange where usless and said they wanted to test it but in the end i went back told them i wanted a new one
and since then i have had no problems
If you can't hear me it means I'm in Parentheses. ))
i guess i have to sent it back then, s*** i have to to revert to original rom now.
anyone else with the problem?
ok you say it is a hardware problem. I did the following: i was speaking continuously for 2 minutes on the mic and i was recording it. When i tried to listen to the recording everything seemed to work excellent. So i guess is not a mic - hardware problem. S*** i am going crazy........
Did you flash with the appropriate radio?
i've had the same problem with my speaker phone; i can hear the calling party; but they cannot hear me; it does not happen all the time; but more often than not (more than 50% of the time).
A person in another forum suggested turning the volume down to half when using the speaker phone so it will work (though it is difficult to hear the calling party when volume is that low).
I know this is unrelated to blue tooth issue; but there seems to be some sort of audio glitch that is similar in both the blue tooth and speaker phone so one has to wonder if there is some type of related root cause to both problems???
hello77 said:
i've had the same problem with my speaker phone; i can hear the calling party; but they cannot hear me; it does not happen all the time; but more often than not (more than 50% of the time).
A person in another forum suggested turning the volume down to half when using the speaker phone so it will work (though it is difficult to hear the calling party when volume is that low).
I know this is unrelated to blue tooth issue; but there seems to be some sort of audio glitch that is similar in both the blue tooth and speaker phone so one has to wonder if there is some type of related root cause to both problems???
Click to expand...
Click to collapse
when i use bt the problem disappears so i think it has to do with the functionality of the mic?
Well finally after 1.5 month i got back my phone from ACE HELLAS. The problem remains the same although i was told that the microphone and earphone were replaced by new ones. If they are telling the truth and they did change it it means that we are facing a kind of software problem.........
I had the problem, too. I tried dozends of radio roms but problems continued.
After 5 months of trying I repace my VPA Compact V (aka v1615) and now the problem has dissapeared...
So it seems to me that it is a hardware problem of one production run.
Melkor
Hi,
I got a strange problem here. Sometimes (not really reproducable and I recognize no scheme) when I am called and receive the call I do not hear a single thing until I press one of the volume keys at the side. But the caller understands me fine. I got an original HTC device and had this problem with 1.37 and also with 1.93 official ROM now but it seems to be less often with the new Rom.
Friend of mine who also played with the thought to get the Diamond told me he read that on various boards, but I never heard of that problem from anybody else.
Guy at service told me it could be my sim card, because its that old (i got the same sim card for about seven years now) - but he also told me you should get a new sim every six months, so... kinda sounds like crap to me.
ANYONE experiencing similar problems? THANKS
My Diamond dont ring either... so I had to use vibrate so I could atleast feel it
Havent looked much into it yet though
No i don't mean ringing. I Mean sound from the internal ear speakers.
Mine does exactly the same!
The caller can hear me fine but I cannot hear them talking to me.
The only way to hear them is to put it on external speaker.
I wonder what the problem is?
Lee
Well its not with all calls. Mostly it only happens when Mum is calling well maybe its not that bad
No, but I can hear them after I press volume keys. I am getting a new sim card from my operator these days, hope this will fix it.
If it's possible that you touch the "MUTE" on screen during the call?
hi DDBrain
if you Mute the call it should be the other way round, you can hear them, yet they cant hear you
I am definitely NOT touching anything
im getting the same problem, except mine is for outgoing calls as well. It seems to be intermittent, The only way it fixes is by waiting for about a min fiddling with mute and speaker function. I have noticed the phone audio works fine i.e. system tones and also music but its just you can hear anyone when making or receiving calls for some reason, but they can hear you?
I think its software related as I was running stock rom for about 3 weeks when I had my Diamond and nothing of this type was seen, only once i started upgrading???????/
Hi, I searched the forum and couldn't find any post on this, but the sound with the person I am talking with goes silent. They can hear me, but nothing I do will let me hear them. Usually my calls are over my Plantronics Pro + and when it happens, I will try to switch to "speaker" to get sound, but that doesn't work. I have to tell the person that can hear me that I'm going to hang up and call them back and then I I can hear them. It sees to be happening more frequently. Has this occurred with anyone else, and is there a solution? Thanks.
Yes I had couple of instances, with call center operators, so I thought it was up to them. However, today it happened with a friend of mine, with full signal strength, but it came back while other person was continouosly speaking, so it wasnt noticed.
However it is very unpleasant...
Hi
Sorry if this is a really dumb question.
I get a buzzing noise while on the phone to one contact.
Is this a problem on my end or theirs? I'm assuming it's theirs as I don't seem to have a problem with any other phone calls.
It's such a bad loud noise that I seriously can't hear anything the contact says but they can hear me perfectly fine.
Is there anyway of boosting phone call signals or something to try and fix this on my end?
Thanks
If its unique to one contact then I would suggest that its the other end thats duff....