Help upgrading my firmware on Captivate! - Captivate Q&A, Help & Troubleshooting

So ive spent the last 6 hours or so trying to get kies v 1.5 and kies mini to recognize my phone to upgrade my firmware. Im still running ECLAIR2.1 !!
Ive tried everything including using TW launcher and playing around with the different usb settings. Kies mini wont recognize it and kies v 1.5 did recognize it but when i started the upgrade process it said no response from server, please check if your internet connection is activated!!
This is extremely frustrating. Any help would be much appreciated. My phone is a rooted rogers i896 version.

Try rebooting phone/ computer or reinstalling kies, maybe it don't like you right now

Try kies mini. Also, uninstall any Samsung drivers first, then reinstall the specific drivers that kies mini requires. You might also need to turn usb debugging on. This lays it all out nicely:
http://pages.samsung.com/ca/froyo/English
Sent from my SAMSUNG-SGH-I896 using XDA App

Alright so i uninstalled everything then reinstalled kies mini and tried usb debugging on/off. Still no luck i dunno what else i can do this is ridiculous
Sent from my SAMSUNG-SGH-I896 using XDA App

Try a different USB port!
Sent from a boy who lives in the City of the Damned, whose parents are Rage and Love.

Haha no dice. Tried on win 7 32 bit and win xp pro doesnt work on either
Sent from my SAMSUNG-SGH-I896 using XDA App

If its win7 or xp pro
Try right click Kies ,run as administrator.. it worked for me, it was slow to respond at first

Have you ever flahed an I9000 ROM on it? If you have, that would have changed your product ID code in the nv_data.bin file, therefore making it not recognizable in Kies.
If you haven't done this, I don't know what the problem is. Sorry. But I suppose there's a thread somewhere here that can fix it.

You need to only have kies mini. You can't have kies and kies mini for it to work.
Sent from my captivate flying firefly!

Sounds like you need to flash back to stock first. Here's a link to a guy's thread that should help out:
http://forum.xda-developers.com/showthread.php?t=979133
After this, I think you will be ok.
If all you wanted to do was get 2.2 firmware, he also has a version of that, so kies wouldn't be needed.

Thanks ill try that once im off work
Sent from my SAMSUNG-SGH-I896 using XDA App

Related

PC cannot read the Samsung Galaxy S (international)

Hi I really need someones help.. really plz.
Im trying to root my phone because i wanted to fix the lag of it. having read and watch different method of rooting, i was convinced of using the superone click rooting which could be found also in our site. But the problem im experiencing is, the driver i have downloaded and installed is not working, i think. Because, whenever i tried to connect my phone in my laptop, it always say device is not recognized.
i have tried to use this driver (x86) because my laptop supports 32 bit OS
yet, my laptop is still not reading my phone. and since my laptop is not reading it, i couldnt perform the rooting via super one click
I really need anyones help here. Please, please.
Please tell me what to do.
You try install kies for drives? I had that problem too with drivers bcz my laptop x64 dont see sgs, but when i install samsung kies for only drivers it fixed, my problem.
Sent from my GT-I9000 using Tapatalk
thanks for the reply,
yeah i had tried to install the kies and still unavailable, ive been figuring it out for almost 5 hours,.i have updated the kies that was included when i bought my phone, then tried to install the driver, still no answer on my laptop.
is there another way? or maybe the driver is missing something. i have installed .NET 4.0 and still no response.
this is off topic,but what data plan do u have it on
Sent from my SAMSUNG-SGH-I897 using XDA Premium App
@erraz- i dont umderstand "data plan" u are saying. Enlighten me. I just want to root my sgs because its lagging now.

[Q] SGS USB Connection Problem

Hi everyone.
I'm new on this forum and I really need your help with my SGS.
The problem I'm having is that I can't in any possible way connect SGS to my PC which is running on Windows 7 Ultimate 64-bit.My SGS is on Eclair 2.1, I9000XXJF3.
I have tried various ways on so many forums and threads to find a way to connect with no sucess.I tried using different USB ports, tried changing USB settings from Samsug Kies to Mass Storage to Media Player, tried using USB Debuging Mode, dowloaded latest version of Kies, dowloaded latest Samsung Mobile Device Drivers for Windows 7 64-bit, cleaned PC registry, tried New Samsung PC Studio, did a factory reset, formated both internal and external SD card and tried mounting and unmountig them, basicly I've tried everything .Also there is no USB conncetion notification on my SGS no matter what I do and I've tried using different USB cables too and all of the cables had 4 connectors,not 2.Interesting thing though that SGS IS CHARGING when I connect it to any USB port.Sometimes Windows does detect SGS but it allways says "Unknown Device" and when I go to manually install drivers it says that "You allready have the best drivers installed"!! .I have tried it also on other PC in my house which has Windows 7 Ultimate 32-bit with same results.I really do not know what to do more and I'm very frustrated because of this.
I would be very thankfull if anyone knows a sollution to this problem because I really like this phone but I can't update it if my USB connection doesn't work.
Thanks in advance..
Clean the port on the phone side with rubbing alcohol. I think in your case that is definately the issue (usually its about 1 in 10 by the time people post here). It always charges but its really sensitive for the drivers. This also causes issues at every computer you try.
Never hurts to clean it twice too.
You probably know already, but just in case,
the connection to Kies never worked with custom Launchers, like LauncherPro.
It's necessary to switch back to TwLauncher before connecting to Kies.
Home Switcher is a good app from the market to switch between launchers and set / clear the default.
(In case this helps anyone else.)
Ok,thanks, I will try cleaning it with alcohol and will post if it helps
MrWil said:
You probably know already, but just in case,
the connection to Kies never worked with custom Launchers, like LauncherPro.
It's necessary to switch back to TwLauncher before connecting to Kies.
Home Switcher is a good app from the market to switch between launchers and set / clear the default.
(In case this helps anyone else.)
Click to expand...
Click to collapse
Thanks for the tip but unfortunatley I don't have any of the Launchers installed, so that surley isn't the problem
gfacer said:
Clean the port on the phone side with rubbing alcohol. I think in your case that is definately the issue (usually its about 1 in 10 by the time people post here). It always charges but its really sensitive for the drivers. This also causes issues at every computer you try.
Never hurts to clean it twice too.
Click to expand...
Click to collapse
Well,I tried cleaning with alcohol and it kinda helped.Now it conncets and there is a USB Notification on my cellphone.But my Windows still says "Unknown Device" even if I have latest version of Kies and the latest drivers.I also tried using it like Mass Storage and Media Player, and the result is same .I don't now what to do more??
Clean it again and the port on the computer. I used a pin, or you could try a toothpick, with cotton swab stuff on it. Also make sure its not bent.
Sent from my GT-I9000M using XDA Premium App
it is also possible you have a dry solder joint on phone usb or micro crack in solder, this is quite common, take to service centre and get to fix if you are on warranty, dont take no for an answer
Did you try to flash froyo from samfirmware via odin? Got the same problem as you. Tried everything. Phone of my wife had a connection, for me not. Until i download froyo and upgrade the phone by myself with odin.
Sent from my GT-I9000 using XDA App
Chris_84 said:
Did you try to flash froyo from samfirmware via odin? Got the same problem as you. Tried everything. Phone of my wife had a connection, for me not. Until i download froyo and upgrade the phone by myself with odin.
Sent from my GT-I9000 using XDA App
Click to expand...
Click to collapse
Well that is the problem, my computer won't recognize SGS no matter what I do, so I can't upgrade it via Odin .
gfacer said:
Clean it again and the port on the computer. I used a pin, or you could try a toothpick, with cotton swab stuff on it. Also make sure its not bent.
Sent from my GT-I9000M using XDA Premium App
Click to expand...
Click to collapse
I'll try cleaning the port on my computer, but I've also decided today to format my Window 7 and put in Windows 7 SP1, maybe that'll help .
slaphead20 said:
it is also possible you have a dry solder joint on phone usb or micro crack in solder, this is quite common, take to service centre and get to fix if you are on warranty, dont take no for an answer
Click to expand...
Click to collapse
Unfortunatley, I got this cellphone from my relatives in Switzerland (Swisscom Branded) so here I don't have a warranty for it
_Demone_ said:
Well that is the problem, my computer won't recognize SGS no matter what I do, so I can't upgrade it via Odin .
Click to expand...
Click to collapse
Odin didnt recognize it too when your phone is in download mode? Maybe try it on another computer who got vista on it and try a older version of odin like 1.0 or 1.3.
Sent from my GT-I9000 using XDA App
Well, again I have tried everything to connect my SGS to a compuer with no avail.
I even formated my computer, tried on a different computer with Vista on it, and sill it's the same response from evey Windows .Cleaning the USB Ports in this case didn't help , all my other USB Devices work properly on all of the USB Ports.Maybe it has somethig to do with branding,because it's Swisscom branded?
I've run of options and really don't know what to do more
Well it's likely on the phone side. If you really want to see if it was windows then you can install ubuntu and try with heimdall but it's a bit of a learning curve. Maybe a local phone shop can examine the port for you?
Sent from my GT-I9000M using XDA Premium App
gfacer said:
Well it's likely on the phone side. If you really want to see if it was windows then you can install ubuntu and try with heimdall but it's a bit of a learning curve. Maybe a local phone shop can examine the port for you?
Sent from my GT-I9000M using XDA Premium App
Click to expand...
Click to collapse
You're right, because I'm too starting to think that this is a port problem on my cellphone.I'm too much of a Windows person to mess around with Ubuntu and Linux, and frankly I wouldn't know how to use them .
So the best option is, like you said to take it to a local phone repair shop
you install this driver slightly:http://www.mediafire.com/?azv15y4s1jap6u7
nhokonline2010 said:
you install this driver slightly:http://www.mediafire.com/?azv15y4s1jap6u7
Click to expand...
Click to collapse
Yup, I tried installing even those drivers and still no luck.When I connect my phone to PC and Kies, the MTP Application on the phone says "Connected" but my PC doesn't recognize the phone even with newest drivers installed
What are you trying to do again?
Are you trying to flash with or just connect?
Cause mtp can be very buggy and just chuck kies. It's garbage. But I thought that you were trying to flash...
But you may want to try another rom. Did you try to see if download mode was recognized in odin?
Sent from my GT-I9000M using XDA Premium App
gfacer said:
What are you trying to do again?
Are you trying to flash with or just connect?
Cause mtp can be very buggy and just chuck kies. It's garbage. But I thought that you were trying to flash...
But you may want to try another rom. Did you try to see if download mode was recognized in odin?
Sent from my GT-I9000M using XDA Premium App
Click to expand...
Click to collapse
Yes, I'm trying to flash my SGS to put new version of Android in.I'm just trying to find a way to connect it, by any means possible.
It enters download mode but odin doesn't recognize it, although I have installed correct drivers for SGS.
I presume odin can't detect it because my Windows won't detect it, and so I can't connect it in mass storage mode.

[Q] USB is not recognized by windows?

I have tried both 64 and 34 bit drivers from Designgears odin one click stock ROM.
and cant get it to work!!! I am on Vista 64 Bit system
I need help!!
b-eock said:
I have tried both 64 and 34 bit drivers from Designgears odin one click stock ROM.
and cant get it to work!!! I am on Vista 64 Bit system
I need help!!
Click to expand...
Click to collapse
Try these: http://downloadcenter.samsung.com/c...3/SGH-i897_Captivate_USB_Drivers_5_02_0_2.zip
Drivers straight from samsung.
Edit: if you are trying to mount your phone as USB drive and are on miui or cm7 you need to install the nexus s drivers then. Samsung drivers will still work for download mode. A computer restart sometime does wonders too.
Sent from my SGH-I896 running MIUI.
I forgot I used those already too.
Sent from my HTC Inspire 4G using XDA App
When you installed the drivers, did you right click and run as administrator?
It would be helpful to know what mode you are trying to connect in, download mode, usb mass media, usb drive or tethering. Did you install heimdall by any chance? On your phone switch to a different option under usb settings and see if your computer will detect your phone then. Sometimes if you install a new rom, usb drive wont work until you switch it to mass media then back to usb drive.
Sent from my SGH-I896 running MIUI.
I had to grant administrator permission when I ran the installation, but I didn't right click and give it permissions from the start.
And I'm trying to connect in download mode.
Its only on eclair that it doesn't wanna see the phone, idk why. It saw it on MIUI(on I897 GB BL) but not on eclair/froyo BL
Sent from my I897 using xda premium
Have you tried downloading Kies (the full version, not mini) and reinstalling the drivers that come with it (they are under tools)?
I will try that, would you link me to it, cuz the last full kies I put on was in Chinese
I'm on my mobile. Go to Samsung home page. At the very bottom, you will see a tiny US flag. Click that, and you can change your location to the UK. Then just go to support
Thanks!!, I spanked your thank key!
Kies Mini is the only one that shows up for the Captivate specifically.
I dont see a full kies.
Didnt work..
Have you tried different cables? Different USB Ports? I'm beginning to think it may be a hardware problem, not software.
Had same problem before. It was the crappy USB cable u get with the phone. Switched it with a better cable and had no problems after that.
Sent from captivate running fasty 1.3
fastlude said:
Had same problem before. It was the crappy USB cable u get with the phone. Switched it with a better cable and had no problems after that.
Sent from captivate running fasty 1.3
Click to expand...
Click to collapse
The cable isnt crappy it like everything else gets worn out with regular use. Kinda like my knees.
Sent from my SAMSUNG-SGH-I897 using XDA Premium App
I haven't tried a different cable, I will now., but it has never(not once) given me issues on my old computer(win XP)
I've had the same issue before. Get pdanet. That fixed it. and now I never have recognition issues (just don't forget to make sure usb debugging is enabled).
Crazy thing happened. I deleted all traces of Samsung from my computer and then restarted and left alone for awhile, then Viola it worked(WTF!!!!) I dont even have the drivers installed( after uninstalling them I deleted all Samsung Folders in Program files and Program Files(x86).
Its weird but im happy now thanks all of you for helping !!!!!!!!!
I also used my little Bro's HTC Inspire Cable instead of the OEM cable.
Did u try it with the other cable when u did this? Or with the stock cable?
Sent from my SAMSUNG-SGH-I897 using XDA App
I would buy a new cable on Amazon. Stock cable is literally less than$2

Need help guys!

I just got my Note last week. I am trying to sync my phone to laptop. But somehow, it gets stuck on "connecting". Any tips or other alternatives? Thanks in advance. I plan on rooting my phone. Thats why I need to back up my phone first. Thanks in advance!
What OS are you using? Did you install the USB drivers?
Windows. Yes I in stalled it. But somehow it says that its not properly installed. And problems may occur. I dont know the reason. I tried, reinstalling it, but still same problem. Can I sync it wirelessly?
Hi.
I had the same problem, but it worked after I unchecked the USB Debugging.
Regards
Your problem is most probably the usb debugging uncheck it and your phone is in kiesmode
Sent from my GT-N7000 using XDA App
Try uninstalling, downloading from the country website your phone is from. Or your csc is from. Download from the N7000 page kies. Then install and run as admin. If it doesnt connect perform the connection wizard, or connection troubleshooting. that will reinstall drivers. These steps work for me everytime.
Sent from my GT-N7000 using Tapatalk
bchehab said:
Hi.
I had the same problem, but it worked after I unchecked the USB Debugging.
Regards
Click to expand...
Click to collapse
where can I find the USB debugging? Sorry for newbie question. Thanks again!
gokenong said:
where can I find the USB debugging? Sorry for newbie question. Thanks again!
Click to expand...
Click to collapse
Settings -> Applications -> Development
ok, thanks! i'll try that one.
jeromepearce said:
Settings -> Applications -> Development
Click to expand...
Click to collapse
already tried. But when i plug my note to my laptop, still same problem. It says that not installed properly. The USB debugging is already unchecked. What should I do now? Should I try it in another computer?
Do a software update over wifi for your phone and downdload the latest kies from official website.
Sent from my GT-N7000 using xda premium
Sorry if this is a stupid answer but I was having a lot of trouble connecting my note to the PC. I was using a cable I used for all my phones that worked fine. Someone told me to try it with the cable Samsung supplied and after that it all worked fine. I just thought it might be worth trying.
Sent from my GT-N7000 using xda premium
RReckless said:
Sorry if this is a stupid answer but I was having a lot of trouble connecting my note to the PC. I was using a cable I used for all my phones that worked fine. Someone told me to try it with the cable Samsung supplied and after that it all worked fine. I just thought it might be worth trying.
Sent from my GT-N7000 using xda premium
Click to expand...
Click to collapse
Not a stupid answer at all i see that happening a lot at work.
But wait, are you connecting via kies air? Kies wifi? Or kies usb?
As someone said, dl latest kies software via samsung.com and try.. If it doesnt work, try Use kies wifi.
Sent from my GT-N7000 using xda premium
zahix said:
Do a software update over wifi for your phone and downdload the latest kies from official website.
Click to expand...
Click to collapse
The wifi software update from settings . Not the kies one
Sent from my GT-N7000 using xda premium
gokenong said:
already tried. But when i plug my note to my laptop, still same problem. It says that not installed properly. The USB debugging is already unchecked. What should I do now? Should I try it in another computer?
Click to expand...
Click to collapse
Uninstall kies from your pc and install it again.Also try different usb port
RReckless said:
Sorry if this is a stupid answer but I was having a lot of trouble connecting my note to the PC. I was using a cable I used for all my phones that worked fine. Someone told me to try it with the cable Samsung supplied and after that it all worked fine. I just thought it might be worth trying.
Sent from my GT-N7000 using xda premium
Click to expand...
Click to collapse
Yes, I am using the samsung provided USB cable already.
ngocdao said:
Not a stupid answer at all i see that happening a lot at work.
But wait, are you connecting via kies air? Kies wifi? Or kies usb?
As someone said, dl latest kies software via samsung.com and try.. If it doesnt work, try Use kies wifi.
Sent from my GT-N7000 using xda premium
Click to expand...
Click to collapse
I am using the Kies usb. i already downloaded the Kies via the samsung website. And After I opened it, it says a newer version is available. So I updated. I also tried the Kies air, I can see the apps on my phone, but I seem cant find where is the sync button for me to make a back up for my phone. How do i use Kies wifi? Sorry again for these noob questions. First time to use android phones. Thanks again!
Kies wifi needs phone and computer to be on same router
Sent from my GT-N7000 using xda premium
ngocdao said:
Kies wifi needs phone and computer to be on same router
Sent from my GT-N7000 using xda premium
Click to expand...
Click to collapse
I already tried that one, the kies air. I can connect. But I can't find as to where the tab is for me to backup my phone. Thanks!
gokenong said:
I already tried that one, the kies air. I can connect. But I can't find as to where the tab is for me to backup my phone. Thanks!
Click to expand...
Click to collapse
Kies Air doesn't do that. The main (PC) KIES app does. But, even if you connect through KIES, it will only allow you to back up things like contacts, photos, ringtones etc. It won't be a full backup of your system.
What can help if KIES doesn't see your phone:
1. Installing the latest version of KIES (which you already did)
2. Making sure your phone is in the MTP (not USB memory) mode. It should be as a default, unless you actually click on "USB memory" button when connecting to PC
3. Unchecking "USB debugging"
4. Running the connection repair wizard in KIES (I have a local language version, so I don't know the exact English name) - this reinstalls drivers - and then connecting again.
5. Trying a different USB port or cable
6. Rebooting both the phone and computer
If all fails, then probably this is a problem with Windows drivers. Repairing this would require a bit of expertise and involves booting Windows in safe mode, checking which devices and drivers are actually installed and removing any that seem suspicious. If you have never done that, an easier option would be installing KIES on another computer and doing the backup there.
Theoretically, running the connection repair wizard in KIES should clean and reinstall the right drivers for your phone, but in practice this doesn't always work as it should.

Rooting without USB possible?

Hello guys,
I have now tried for the last 8 hours to connect my phone via USB to my computer without any success.
I have read many threads concerning this problem but by now I just assume that my USB port is partly broken as I have tried all the solutions and none worked for me.
I can still charge the phone but windows isn't even showing that a device has been connected. Twice of probably thirty times windows showed me that an unknown device has been connected for a couple of seconds and then the phone isn't connected anymore.
I would like to root my phone and would like to know if there is a possible way to do it. Some say it's possible (depending on the Firmware already installed), some say it isn't.
My i9000 phone has:
Firmware 2.2
Kernel 2.6.32.9
[email protected]#1
Build Number Froyo.XWJPA
I hope you guys can help me, I am getting desperate...
Try this : http://www.unlockroot.com/
Here is the drivers : http://drivers.softpedia.com/get/MOBILES/Samsung/Samsung-Galaxy-S-USB-Driver-for-Windows-x64.shtml
Hey guy,
did you install Kies on your Computer? Your PC need the latest USB Samsung drivers. Note that you couldn't install Samsung drivers for newer devices like the Galaxy 9000 on Windows 2000 or older. You also have to look for the right drivers for your system. Maybe you did install x86 driver on 64 bit system or x64 drivers on 32 bit system.
Driver solution:
Go to settings, system and look for the hardware manager or simply check the "windows brenchmark settings" (included in vista and win7).
Try to follow that instruction: http://forum.xda-developers.com/showthread.php?t=1542633
Note:
If you have a working USB connection, you should search for flashing instructions because flashing is always on your own risk! It isn't hard to learn but you have to know which risks are there. Don't be scared by faults they can be undone (mostly).
Flashing:
First you should upgrade your phone to an early Gingerbread (3.2) build. Just search for "Gingerbread Stock Rom" or use "Darky's Resurrection" package. You'll find them here on XDA or in the world wide web
If you get trouble you'll get support here but first you should read about flashing and rooting.
best regards
As I told you I think that my USB port is damaged and hence I can't establish a usb connection to my phone.
I tried several drivers, Kies, different settings, simply everything which was already discussed.
My Galaxy will not even show up as an "unknown device" in my Windows 7 32bit (of course I used 32bit drivers).
Unlockroot requires me to connect the Galaxy via USB to the computer, so I can't use that.
Any other suggestions?
If your using a acer computer and you have never reinstalled window than it more than likely wont work. But you can google apps like z4root and universaland root i think thats what its called. Those apps i have rooted a few froyo devices with but z4 i have never seen work with the i9000 but try and see
Sent from my GT-I9000 using xda app-developers app
taz0697 said:
If your using a acer computer and you have never reinstalled window than it more than likely wont work. But you can google apps like z4root and universaland root i think thats what its called. Those apps i have rooted a few froyo devices with but z4 i have never seen work with the i9000 but try and see
Sent from my GT-I9000 using xda app-developers app
Click to expand...
Click to collapse
Thanks z4root worked perfectly.

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