Hi all,
for the last 5 or 6 days, my phone has crashed every single night. :-(
When I go to bed, I just leave it on the table, not charging, but with enough battery left to easily last for the night. The next morning, the phone is switched off and I cannot switch it back on, because the battery is completey drained.
When I charge and then turn the phone back on, it has done a "partial reset", meaning that all settings are back to factory defaults, contacts are gone, ... All accounts, apps, ... are still there, though. The worst part is that I cannot receive calls anymore either, in this case. Callers are immediately redirected to my mailbox, even though the phone has a signal and I can make outgoing calls without problems. The only way to fix this is a factory reset.
The next night, the same happens again.
Has anybody had a similar problem? Does anybody have an idea how to fix it?
Thanks and regards,
Andy
Andy.WP7 said:
Hi all,
for the last 5 or 6 days, my phone has crashed every single night. :-(
When I go to bed, I just leave it on the table, not charging, but with enough battery left to easily last for the night. The next morning, the phone is switched off and I cannot switch it back on, because the battery is completey drained.
When I charge and then turn the phone back on, it has done a "partial reset", meaning that all settings are back to factory defaults, contacts are gone, ... All accounts, apps, ... are still there, though. The worst part is that I cannot receive calls anymore either, in this case. Callers are immediately redirected to my mailbox, even though the phone has a signal and I can make outgoing calls without problems. The only way to fix this is a factory reset.
The next night, the same happens again.
Has anybody had a similar problem? Does anybody have an idea how to fix it?
Thanks and regards,
Andy
Click to expand...
Click to collapse
I'm sorry that I have no advice for you Andy, but I'm interested in hearing any solutions you may find.
What firmware/ROM are you using?
What firmware/ROM are you using?
Click to expand...
Click to collapse
I am still using the stock Froyo ROM that the phone came with. The phone is rooted and I've installed a SpeedMod Kernel. However, both (rooting and new kernel) have happened months ago, so I doubt that they have anything to do with the problem.
(partial) solution found
Since a phone that crashes every night, using all settings in the process, is fairly useless, I decided that I might just as well trash it completely by trying (and maybe failling ) to install a custom firmware. So I downloaded Darky 10.1 and thanks to an excellent installation guide, I actually managed to install it.
Since then, my phone does no longer crash every night - it now reboots a couple of times a day The good thing is, though that after the reboot, the phone is back "in action" after maybe two minutes and it does not lose any data, setting or anything. So, it's not ideal, but much better than before ...
I was going to recommend trying a new ROM, but I found that as a workaround rather than a solution to your problem.
Did you perform a wipe or no-wipe install?
Kops said:
Did you perform a wipe or no-wipe install?
Click to expand...
Click to collapse
As I had pointed out in my first post, the crash that happens every night breaks something so that I can no longer receive calls and have to do a factory reset. Thus, the phone was basically wiped, already, before I did the installation and I then did a no-wipe install.
You are right, of course that this is more of a work around than a solution, but since I was thinking about putting on a new ROM for a while, already, anyways, it is a fairly good work around for me - and I really like Gingerbread and DarkyROM so far.
Kops said:
I'm sorry that I have no advice for you Andy, but I'm interested in hearing any solutions you may find.
Click to expand...
Click to collapse
In the end it turned out to be a hardware problem and I needed to get the phone replaced.
Related
Don't know if this is a new problem or a different appearance for a common problem, but my kaiser has taken to switching off when I browse the web (on battery). On charger it's fine and I'm posting like that now.
I'll start at the beginning
For Most Web Browsing I Use Opera 9.51 Beta 15894 over the last fed weeks I had recieved a number of low space warnings and removed various programs to try and resolve it without success. I went to check the size of Opera's cache and found the Application data/Opera 9.5 Beta folder was full of Corrupted files marked at sizes ranging from 18Kb to 1.3Gb (unlikely since the drive is only 256Mb)
I tried various routes to delete these files, booting into safemode, downloading scandisk style tools (which despite advertising only scanned/repaired mmory cards.) In the end I simply renamed the folder and recreated the original Opera folder.
Since then, if I'm using the internet whilst not plugged in, the phone will turn off after 15 minutes. The browser in use doesn't matter what browser is in use (opera and skyfire have both done it)
Sometimes it then has dificulty turning back on, reaching the Windows Mobile Screen and shutting back down. But if you wait a few minutes it will turn on fully.
In some cases the battery is still full and can go a whole day of idling/using apps/making calls and texting without problems but will shut down again on using a web browser.
I'm usually quite good at isolating problems, but this has me stumped at first I though an Opera bug or Virus, but skyfire ruled out the former and I can't find any information on the existence of the latter. Does anyone have ideas/suggestions?
I don't understand why it only shuts down on battery power, that's a strange one, but I guess the first thing to do is sort your low memory problem.
Have you tried clearTemp?
http://mobisapienz.com/index.php?option=com_jdownloads&Itemid=82&task=finish&cid=50&catid=12
This attached cab can let you have a look at what is taking up space.
Have you considered backing up and hard reseting?? That sorts out every problem!
At first I thought it was a battery/charging issue - which Opera certainly does affect. If I leave Opera running in the foreground during a charging cycle then a charge won't last more than a few hours - I think the browser regularly does refreshes powering everything on and using almost as much power as it's getting in to it. But the fact in this case that after finally getting it turned back on I have enough power to go the whole day suggests it's not that.
I saw the link for these utilities earlier today and will take a shot at using them. I worry however that these corrupted files showing a size in the Gb range may throw everything off and I won't find the real culprits.
With my two previous phones (HTC Wizard and Nokia 9300) Hard Resets left me with no end of problems - so whilst I have it in my mind it will be the very very last resort.
Well I hope one of the programs helps you find the problem.
As far as hard reseting goes, it should put your phone back to normal with everything cleared!? - a fresh start!!
If I didn't flash new ROMs so often I'd do this regularly anyway just to stop the phone lagging etc....
Before I hard reset I always think "if my phone got stolen what would I be gutted about losing" - I back those up and get it done!
I'm sure you can find some free backup software on a search, PIM backup is the obvious one.....
Good luck.
i had a siemens phone some years back that had a similar problem. when connected with a pc using a special data cable connection to the rs232 port and trying to sync, the screen dimmed and after a few seconds, the phone died
problem was, the battery was not charged when connected and was way to old and damaged and unable to handle the power consumption caused by the sync. the phone worked fine with a new battery.
operative1 said:
i had a siemens phone some years back that had a similar problem. when connected with a pc using a special data cable connection to the rs232 port and trying to sync, the screen dimmed and after a few seconds, the phone died
problem was, the battery was not charged when connected and was way to old and damaged and unable to handle the power consumption caused by the sync. the phone worked fine with a new battery.
Click to expand...
Click to collapse
@Operative1
I was thinking the same, especially when it started happening during phonecalls as well.
However yesterday I found that the file corruption problem had spread affecting several other apps as well as Opera. Pocket player was the worst affected.
So I went for a Backup and Hard Reset and it went off without incident. I've been intermitently testing Opera this morning and it hasn't done it yet.
I'm also know the corruption was affecting my registry, so I'm wondering if it was also affecting the charging/power management software.
I'll keep monitoring and report back if it re-appears.
Phone Shuts down when browsing web
Has anyone found out a solution to this or have any suggestions?? I am having the same exact problem. When browsing the web no matter what browser i use the phone will randomly shut off... Not a reset it just shuts off.. and u turn it back on by pushing the power button and it starts like normal. but if u go to surf the web again it will shut off..
This problem is very irritating.. I've tried flashing different roms.. hard resets.. etc.. Any suggestions would be greatly appreciated.. Thanks!!
h22lude said:
Has anyone found out a solution to this or have any suggestions?? I am having the same exact problem. When browsing the web no matter what browser i use the phone will randomly shut off... Not a reset it just shuts off.. and u turn it back on by pushing the power button and it starts like normal. but if u go to surf the web again it will shut off..
This problem is very irritating.. I've tried flashing different roms.. hard resets.. etc.. Any suggestions would be greatly appreciated.. Thanks!!
Click to expand...
Click to collapse
Mine has now spread and affects everything, phone calls, texts, last night it went using Pocket Player. I've been considering fully discharging and recharging the battery but these intermittent cut-outs don't allow it to fully discharge.
I'm going to be buying a new battery soon in hopes it fixes it.
Wow thats not good im kinda concerned now.. don't have money to buy a new phone!! let me know if the battery sovles the problem.. i hope thats all it is... ThanksS!!
h22lude said:
Wow thats not good im kinda concerned now.. don't have money to buy a new phone!! let me know if the battery sovles the problem.. i hope thats all it is... ThanksS!!
Click to expand...
Click to collapse
8 hours in with the new battery and no problems. I've upgraded to a 2600mA one so I'm hoping the extra life will allow me a full charge/discharge cycle to prevent it happening again. I'll also be disabling charging duuuring internet connection sharing.
Sweet so no more turning off while browsing the web??? Where did you get your battery from?? Thanks!
A new battery would be the only fix for this. I had the same problem a while back with mine and I took a volt meter to the old battery and at full charge it was only out 3.6~V instead of the 4.2 so when something like a data connection was going the phone didn't have enough power to stay on and it shut off. it got so bad at one point that I couldn't even boot the phone without plugging it in.
anyone can resolve that problem?
i have the same...
i try all, a new room, new radio, clean the contats of batery but nothing results!
my tytn turn off automatic
first occours only when i use browser, but today its all the time!
a new battery resolve your problems ConnorMac?
please help me, and sorry for my bad english, im from brazil
thnks
nandoabdalla said:
anyone can resolve that problem?
i have the same...
i try all, a new room, new radio, clean the contats of batery but nothing results!
my tytn turn off automatic
first occours only when i use browser, but today its all the time!
a new battery resolve your problems ConnorMac?
please help me, and sorry for my bad english, im from brazil
thnks
Click to expand...
Click to collapse
a new battery completely solved this problem for me.. Got a cheap one off ebay..
OK, I have been having the same problems. I ordered a new battery and put it in today. It did not fix the issue. The phone still continues to turn off. Any suggestions?
travelingsurfer said:
OK, I have been having the same problems. I ordered a new battery and put it in today. It did not fix the issue. The phone still continues to turn off. Any suggestions?
Click to expand...
Click to collapse
Backup any important data, contacts ect & hard reset.
A new battery fix my tilt problem
I replace the battery of my tilt on August for this
http://www.smavtronics.com/1600mah-l...lt-series.html
$18 dls shipped.
And since then has been working like a champ, no more reboots or going off, I have been using the Skyfire a lot in the last two days with the normal phone calls and the battery is still at 36%
This has been the best $18 dls that I have invest.
Mister B said:
Backup any important data, contacts ect & hard reset.
Click to expand...
Click to collapse
i try 'clear storage' in the settings, put 1234, after that i install the HardSPL, put a new room and new radio version.
hard reset its different?
how i do this?
sorry for the question, when i install a new room i do a hard reset follow this steps:
d. NOTE: After you flash the ROM, when you get to the whole "Please tap the
screen to begin setting up your Windows-Mobile based device", hard reset by
holding down the two soft keys while pushing the stylus into the reset hole.
You should get to a white-colored screen. Just follow the directions on that
screen and then reboot. This fixes many issues, and is also known to make your ROM perform at 100%.
my last choise is buy a new battery!
travelingsurfer, the battery do you buy is 1600mah?
i question this because my frind have a kaiser and i change my battery with him, but my problem not solved!
I replaced it with the exact same brand/model that was in there to begin with. it is 1350mah
Once I can get it to turn on all the way again, i'm going to backup everything and try the hard reset.
Hi Guys,
Could someone tell me why my 2 weeks old Galaxy S (Service Provider: Bell) turns it self off out of the blue?
It happend twice already, the phone was on my pocket, I pushed the on/off side botton and nothing happens, the screen is pitch black!!
This is an irritating issue as I'm forced to physically take out the phone from the case and remove the battery and put it back on to turn on the phone.
Does anybody whats causing this issue? and how to fix it ?
Your help is much appreciated!
Cheers
Also, I was wondering if I do a factory reset to try solving the random shutting down problem, will I have to re-purchase all the apps I bought from the Market?
Send for warranty is needed I think
Sent from my GT-I9000 using XDA App
Essayli said:
Also, I was wondering if I do a factory reset to try solving the random shutting down problem, will I have to re-purchase all the apps I bought from the Market?
Click to expand...
Click to collapse
No, the info that you purchased the apps is stored in your Google account. So if you use the same Google account as you're using now as your primary account after reset, you can download all those apps for free. (Primary account is the Google account you first associated with the device.)
i had the same problem with 3 different bell vibrants. About 6 days ago, i bought a new sim card from bell for $5, and it has not happened since. I bought my phone from Bestbuy, but bought my new sim card from Bell store because perhaps the bestbuy sim cards are outdated. Hopefully it stays ok.
One thing i did notice was that when my phone would turn off by itself, it was always in an area where there was bad reception. Maybe a link.
I found that it happened when I installed a different launcher other than Touchwiz. I was using LauncherPro, uninstalled it and everything worked fine. I installed ADW and everything is fine so far.
I saw this thread yesterday and was thankful mine hadn't developed this issue. And then last night after about two hours idle time, my SGS switched itself off and the power button wouldn't respond at all. The only way to revive my beloved phone was to do a hard reset (i.e. removing the battery).
For what it's worth, the only "mods" I've made are installing a handful of apps. No new launcher, no custom ROMs etc.
I'm tempted to give Voda a ring and ask for a new SIM. But this really smells more like a hardware fault to me. A faulty SIM shouldn't result in a handset switching itself off, I'd think...
i'v encountered smailar problem , first i thought my phone turned itself off, later i suspected some apps i'v installed ( setCPU, autokiller etc), after while and digging, i found that i'v installed "Android Tweak" , it has an option to disable screen dim, and i'v used that option, so i changed it back and the problem is gone.
in Spain we have the same problem and no solution by now
http://www.htcmania.com/showthread.php?t=126937
Same thing happened to me last night. Maybe a bug with the date?
Rc-Blob said:
Same thing happened to me last night. Maybe a bug with the date?
Click to expand...
Click to collapse
Mine just died again ten minutes ago. I guess it's a possibility, but considering the number of bugs that we're all discovering with the hardware and software, I'm suspecting it's yet another dodgy batch of phones from Samsung.
I just bought two Galaxy S and I am having same problems with both. I called Belll and they said they never had this kind of problem before. I had installed few apps and thought may be those apps were causing the problem, but even after deleting the apps..phones are powering off itself...
Did any one find the solution yet??
Same problem here, and from what i am hearing is becoming frecuent among galaxy owners. Im amazed something this important hasnt made the news , i mean, its a huge malfunction issue .
I had the same issue.
I called up Samsung support and they asked me to do a phone reset. I didn't try that, but I upgraded the firmware and it's gone now. I suspect resetting the phone will also solve the issue.
This happened to me for the first time today as I woke up and it wasn't dark outside. When I looked to see what time it was my phone (that I use as an alarm) was off!!
This is the first blemish on an otherwise outstanding experience. But it is a major one. I will assume that it is somehow related to something I've installed. But I'm not looking forward to figuring it out, since I've got a lot of apps
lockpick said:
This happened to me for the first time today as I woke up and it wasn't dark outside. When I looked to see what time it was my phone (that I use as an alarm) was off!!
This is the first blemish on an otherwise outstanding experience. But it is a major one. I will assume that it is somehow related to something I've installed. But I'm not looking forward to figuring it out, since I've got a lot of apps
Click to expand...
Click to collapse
Good luck. I did a factory restore the other day to see if that would help. It didn't. Like you I use my SGS as an alarm... I woke up two hours late this morning because my phone had switched itself off in the middle of the night.
I'm currently waiting for a replacement handset. I'm not holding my breath that the new hardware won't have exactly the same bug though...
Mine started doing this yesterday...same with a bunch of coworkers that have the same phone. We think it may be related to bad reception.
Sigh
My phone just started doing this in the last couple of days.
I've also noticed sometimes it gets into a state of continuously saying "usb debugging connected" and then "usb connected" and just continuously keeps displaying those even though it has no usb cable anywhere near it..
Havent flashed the phone for about a week now and it was fine for 3-4 days after the flash so no idea what is going on..
Anyone else seen those usb messages? They come and go.. but it seems when they come its usually when my phone turns off..
Kilack said:
Sigh
My phone just started doing this in the last couple of days.
I've also noticed sometimes it gets into a state of continuously saying "usb debugging connected" and then "usb connected" and just continuously keeps displaying those even though it has no usb cable anywhere near it..
Havent flashed the phone for about a week now and it was fine for 3-4 days after the flash so no idea what is going on..
Anyone else seen those usb messages? They come and go.. but it seems when they come its usually when my phone turns off..
Click to expand...
Click to collapse
I've not seen anything like that myself but then I have stuck with stock firmware.
robbiev80 said:
Mine started doing this yesterday...same with a bunch of coworkers that have the same phone. We think it may be related to bad reception.
Click to expand...
Click to collapse
Thats funny...because the only time it has happened to me is at work, where the phone is struggling for reception. It has turned off a total of about 8 times over 1 month. It has never turned off anywhere else (except one other time i was getting bad reception in the forest, and a few minutes later it was off)...strange
Hello lads! The last few days I have been trying to fix a huge problem with my Galaxy S4 i9505. I had been using the Google 4.4 rom for almost a month without any problem. One day, when my phone was low on battery it shutted down and I plugged it in my charger to power it on again. When it turned on I was prompted to the screen you see when you use the 4.4 rom for the first time. I had all my apps but everything was resetted. Every setting, all the app data, messages, etc. I thought this was a one time thing so I used about an hour to get everything back to normal again. Then the next day, same happened again. Phone turned off because of low battery, and everything was reset. I tried to google it but with no luck, so I did a factory reset and flashed the newest Google rom (4.4.2) with a new kernel called Ktoonsez. Got everything back to normal again and used my phone for a couple of hours before it just suddenly shutted down once again, but this time with almost full battery. When i tried to turn it on I was stuck on the Google loading animation and had to reflash 4.4.2. It turned back on and this time I decided to let the phone stay stock to see if any of my problems was caused of my apps or settings. It lasted for 2-3 days before the same thing happened again... I tried to flash different modems, other roms and firmwares but nothing have helped so far. I am also prompted with a message each time I turn the phone on which tells me that com.android.phone has stopped working. I have tried several factory resets, wiped dalvik, wiped cache, but still has the same problem... I have now given up trying and wonder if anyone of you know what I can do to fix the problem? Any tip is much appreciated and I hope to hear from you! Thanks!
edit: figured out I posted this is the wrong forum as this is for s4 active and i have a i9505. Sorry! Anyway, please comment if you know how to fix it. Thanks!
Fredrik
Hey, I need help, today I tried to replace the stock battery of my S5 with a replacement battery which came with the phone I bought in Amazon, but I noticed that the second battery was fake since it weighted less than the original one, but I was desperate for more battery life (since updating to MM my battery last 1 day and a half max when it used to hold charge 2 and a half days), I turned my phone off and changed the batteries, I turn on my cellphone everything seems alright but then a pop up (Unfortunately the process com.android.phone has stopped working) appears and I'm like, alright, that's new, and accept, but then it appears again and again every 7 seconds, I rebooted, no change, I followed some online instructions (disable the process, delete cache, data, force stop, wiped the cache partition) but nothing works, so I switched the batteries back, thinking it would fix everything but to my surprise, the pop up still appears, and my SIM is not recognized anymore, can't make calls, can't do anything SIM related, please help me i don't want to wipe the phone again since I just restored all my data like 2 days ago, thank you.
If you aren't rooted you will most likely than not have to restore. That sound like something went corrupt with in the sec.phone apk or even system wide. I don't think it was the battery that did it tho.
Anyone more knowledgeable might have a better solution, good luck.
sejodesign said:
If you aren't rooted you will most likely than not have to restore. That sound like something went corrupt with in the sec.phone apk or even system wide. I don't think it was the battery that did it tho.
Anyone more knowledgeable might have a better solution, good luck.
Click to expand...
Click to collapse
I guess it's firmware because I hard reset my phone and after the first reboot the problem came back
Hey all! New here. I just soft bricked my phone, i woke up to it not booting. I tried various fw in Odin, but no success. This is my day to day use phone, I don't have anything else, so I'd like to make it work again ASAP, hopefully without factory reset.
Hi
what manipulation did you do to get there before flashing a lot of stuff in odin?
I've been just pressing the buttons all around, then I read about Odin, so I tried it. Now my battery died, let's see if I can get to wipe the cache...
Update: no success. Is there a way to get it into recovery? the old volume up+bixby doesn't seem to work.
Sometimes its because the recovery itself is error so that button combination is not working..
Charge your battery until full, then factory reset it with odin, let see if that works
But before you do that make sure you download correct fw that match your phone model. dont try all fw available there, make sure you download fw for SM N950F..
Well it worked and it broke again... Back to square one.
Your infos are kinda vague.
Did you modify your phone and it got triggered by user-action, or did it hit the fan by itself?
I think it was a suicide attempt, I never flashed before, only major thing was just a battery change in a samsung service last summer. It's weird, because since last time it turned on again, but seems like the wifi didn't want to communicate, plus as I look back, sometimes it restarted when I touched the wifi or some random setting. Somewhere else I read that it could be a motherboard failure.
fzoli469 said:
I think it was a suicide attempt, I never flashed before, only major thing was just a battery change in a samsung service last summer. It's weird, because since last time it turned on again, but seems like the wifi didn't want to communicate, plus as I look back, sometimes it restarted when I touched the wifi or some random setting. Somewhere else I read that it could be a motherboard failure.
Click to expand...
Click to collapse
This was happening to me too before my phone just started bootlooping to recovery
Well it's been a few months, so a little update: it still reboots sometimes all out of nowhere, but now I have a different problem: tried to log into a mcdonalds app and it says it detects a security issue. Not that i'll cry over it, but definitely interesting. Anyway, I really think this is some sort of hardware issue related to wifi, because every time it started rebooting, about one out of two times i was turning the wifi on or off. Also sometimes the wifi just wasn't available or working, strengthening my thought. As I read on other threads, this is probably some manufacturing/serial issue, that just happens to come forth after all these years. Probably the last time I bought a Samsung...
fzoli469 said:
Well it's been a few months, so a little update: it still reboots sometimes all out of nowhere, but now I have a different problem: tried to log into a mcdonalds app and it says it detects a security issue. Not that i'll cry over it, but definitely interesting. Anyway, I really think this is some sort of hardware issue related to wifi, because every time it started rebooting, about one out of two times i was turning the wifi on or off. Also sometimes the wifi just wasn't available or working, strengthening my thought. As I read on other threads, this is probably some manufacturing/serial issue, that just happens to come forth after all these years. Probably the last time I bought a Samsung...
Click to expand...
Click to collapse
Try changing build prop, ro.config.tima to 0