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My saga starts a few weeks ago. In the end, I managed to get it unlocked two different ways.
I got a Streak 7 directly from Dell. I never had T-mobile service or planned on getting T-mobile service. My first attempt was by calling T-mobile and just asking for a code. No dice there... They said they did not have codes for that device yet and that I had to contact Dell directly. So, I found the mobility support number on Dell's website (1-800-308-3355) and called them. The lady I talked to told me that they were not providing unlock codes for the 7 yet. I raised a small stink, but decided to just try again in a few days/weeks.
Fast-forward to this week...
I had to unlock a different phone(for work) from Dell. I called the same Mobility support number above and got a very nice Indian gentleman, lets call him Bob. I told Bob I needed to get a phone unlocked, he asked me a bunch of personal questions and then only asked me for my service tag number. After giving it to him and talking for a bit more, Bob said he needed to put the request in and it would be 3-5 days. After hanging up, I realized I never gave Bob an IMEI. I got a little pissed. I figured it was a ploy to get me off the phone and I would never hear back from him again. Arg!
The next day I went back to google to find more info on unlocking both of these devices. I located a forum for a different Dell phone. Some of their users had luck unlocking their phone by emailing "unlockcoderequest at dell.com". I figured what the hell, emails are free, I'll give it a shot. So, I sent Dell a nice email asking them to unlock the device I needed for work ....and by the way, this Dell Streak 7 too.
20min later I get a call from Bob. I figured I screwed my self by putting in multiple requests. After a few min of talking to him, I realized he had no idea about the email AND he had my unlock code for the work phone. Woo Hoo! After unlocking that bad boy, I asked Bob if he would unlock another device for me, a Dell Streak 7. I gave him the Service Tag and IMEI. Bob told me he would put in the request and it will be 3-5 days. (First one took 24 hours)
Five hours after sending the email to the address above, (Four and a half after talking to Bob) I get an email back from the unlock team, with BOTH unlock codes! About 24 hours after I asked Bob for the Streak 7 unlock code, he also emailed me the unlock code. You rock, Indian Bob!
So, what did we learn this week?
You can unlock the S7 by calling 1-800-308-3355
You can unlock the S7 by emailing unlockcoderequest at dell.com
Indian Bob is the best Dell support guy I have ever had.
If you are running DJ_Steve's 1.2 AND disabled the RIL to save battery life, you may need to format. (It never picked up that I had a sim in. I played with re-enabling the RIL for about 10 minutes before saying, "Screw it" and formatting)
3G does work on the AT&T network. (YAY!!!)
Sent from my Dell Streak 7 using XDA Premium App
is it true or just prank?
True! I get my unlock code in less than 24hrs! I call and send the email!
From my CM7 Glacier
Thanks for the tip guys! I got my unlock code from Dell 24 hours after requesting it via email. How cool is that?
Ummm... now I'm a little embarassed. What the heck do I do with the unlock code? Where do I enter it?
Edit: Nevermind. I powered off my Streak and put in my SIM card from my iPhone, and powered it back up and it asked for the code. I entered it, and BAM! I was on AT&T's 4G network gettin data off my unlimited iPhone data plan.
So... will AT&T get upset with me if I swap that SIM card back and forth between my iphone and my streak? Will they even know?
Has anyone tried this with a Streak 5?
Tom2112 said:
So... will AT&T get upset with me if I swap that SIM card back and forth between my iphone and my streak? Will they even know?
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Click to collapse
Hey Tom, You can swap sims back and forth without issue. I have 3-4 that I use for testing and have never ran into an issue. Dont know if they are "happy" about it, but I have never gotten a call from them.
Thanks, Mobile. I checked with a guy I know that works for ATT, and he said it was no big deal to do for short and small data tests. But anything more than that and you risk ATT changing you billing over from iphone data plan to a tablet plan. Since the iphone is a work device, im not gonna mess with it unless it. Its not worth getting in trouble.
Sent from my SCH-I800 using Tapatalk
Ok heads up. The email method didnt work. The said they couldnt cause its a retail device.
Now CALLING them, that worked. However.. was lil of a pain. 1st she tried to claim after asking me if I was on a t-mo contract that she couldnt till the contract was over. I told her T-mobile told me to contact Dell for the code, she put me on hold, talked to Tmos unlock dept, they said it could be released. So she gave me one code over the phone. (Didnt work) so now I am waiting on my email within 24 hours now to get it.
Ok got my tablet unlocked. =) The phone method does work, if you have patience. Free and worked with my ATT Sim, saw 4G too. =) While I plan only to use my TMO one, least its good to know I can now use my ATT if needed.
Help me please with unlocking
I've tried to buy unlock codes from two different companies - both returned 'not found'.
I've tried also e-mailing to unlockcoderequest at dell.com - the answer was about 'retail piece'.
Guys, can anybody get the unlock code for me by calling 1-800-308-3355??
I would be very thankful (I can thank you via PayPal if you want)!
All information (tag, IMEI) can be found in attachment
georgiadiy said:
I've tried to buy unlock codes from two different companies - both returned 'not found'.
I've tried also e-mailing to unlockcoderequest at dell.com - the answer was about 'retail piece'.
Guys, can anybody get the unlock code for me by calling 1-800-308-3355??
I would be very thankful (I can thank you via PayPal if you want)!
All information (tag, IMEI) can be found in attachment
Click to expand...
Click to collapse
Same problems here, all failed both method... waiting someone can unlock dell streak 7 by software..
Sent from my DROID Pro using XDA Premium App
I emailed unlockcoderequest this weekend and they sent me my code right over monday morning after I sent them my service tag off my invoice, my order number, and stated I paid full retail, even though I don't even have my streak yet as FedEx has yet to grace me with its presence.
I did buy the T-Mobile version of the streak at full retail price from Dell EPP as I work for AT&T and I am going to be using it with AT&T service. I just hope the unlock code works, as I have yet been able to test it. Will find out Wednesday or Thursday.
So for those having no luck, maybe the reason you aren't having luck emailing is if perhaps you didn't buy it at retail price, and got it with the T-Mobile contract discount, they don't give codes? Or maybe has something to do with me purchasing from the business EPP department?
[FONT="]Hello Dell Customer,[/FONT]
[FONT="]Here is/are the unlock code(s) for the device(s) that you requested:[/FONT]
[FONT="]Device Unlock Code from Dell[/FONT]
[FONT="]Carrier / Model / IMEI / Device Service Tag / Unlock Code[/FONT]
[FONT="]/ / 354946040****** / ******* / ********
[/FONT] [FONT="]Typical turnaround time is 1-2 business days.[/FONT]
[FONT="]Mobility Unlock Code Team[/FONT]
- Dan
AEDan1977 said:
I did buy the T-Mobile version of the streak at full retail price from Dell EPP as I work for AT&T and I am going to be using it with AT&T service. I just hope the unlock code works, as I have yet been able to test it. Will find out Wednesday or Thursday.
- Dan
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Click to collapse
Well you need to call dell. One question they ask is if you bought it outright or retail. If its retail, they have to check with Tmobile and your service if you are allowed to unlock it. But since you bought it from Dell direct. They will give you the code.
Has anyone had any luck unlocking the T-Mobile Dell Streak 7?
If so please tell me/us how to do it.
Thanks.
Yes, I've read all the other threads about this subject, so I am aware of the various pay for service web sites, Rebel Sim II, etc....
ccannan said:
Has anyone had any luck unlocking the T-Mobile Dell Streak 7?
If so please tell me/us how to do it.
Thanks.
Yes, I've read all the other threads about this subject, so I am aware of the various pay for service web sites, Rebel Sim II, etc....
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Click to collapse
Well if you read them you would know you only have two choices...
First call Dell and or TMobile and see if they'll be nice enough to give you the code
Secondly pay the $80 for the code
Those are your only 2 options
I really worked well.
http://www.unlock-network.com/unlocking-Dell.php
only $56.99
A me funsiono bien.
http://www.wirelessunlocking.com 8.99
Success: Step Two
Your details have been successfully submitted and our system shows your Dell can be unlocked immediately.
Your IMEI: #################
unlocking
i contacted tmobile and told them i was going out of the country on business and needed an unlock to be able to drop diffent sim due to cost. With in one day they sent an email with the unlock
Actually, there are four options.
1. Send email to [email protected] with IMEI number which for me yielded a big fat:
Dear Customer,
The below device is a retail piece. Please contact carrier with proof of payment in order to procure the code also do let the carriers know that the below device is a retail piece.
Mobility Unlock code Team
2. Call T-Mobile and plead your case, which yielded me heartburn.
3. Use a 3rd party chip/service and pay money.
4. Call Dell's mobility team toll free number (can be found on this forum or on Dell.com) and plead your case, which yielded me a code.
rickleasa said:
http://www.wirelessunlocking.com 8.99
Success: Step Two
Your details have been successfully submitted and our system shows your Dell can be unlocked immediately.
Your IMEI: #################
Click to expand...
Click to collapse
Tried that unlocker, waited 24 hours, got this:
Dear Customer
Thank you for you recent order. Please find your updated order details below.
Unlock Status:
We have been unable to obtain an unlock code for your phone using the imei number supplied. Although this model is generally un-lockable, there are instances where codes cannot be generated. This is due to unique phone variables and cannot be predicted in our preliminary report.
I called Dell and waited for day. They gave me unlock code on the phone within 5 minutes. No sweat. Make sure you're still with TMO before unlocking. That's it.
I've finally got my Dell Streak 7 Unlock!!!!!!!!!!!!!!!!!!!!!!!!!, after three long frustrating months of head aces, and many many hours on the phone chewing out T-mobile and Dell, fist off id like to say if you buy a Dell streak 7 and want it unlock PLEASE PLEASE buy it from Dell- NOT T-mobile, this will save you and the reps at T-mobile lots of time, anyhow here is what i had to deal with!!!!!!!!!!!!!!!!
After getting my Dell Streak 7, i ran Gingerbreak.apk, great root tool, rooting in a few clicks right from Tablet.... then i started to call around about the Sim Unlock code......only to find out the if you bought it stright threw Dell they would unlock in in less then 24 hours.......but if you bought it threw Tmobile OMG your in for a treat......
I had to sign up for a pre-paid plane, plane had to be active for two months, after which you had to have $10 dollar credit on your account, about 40 bucks what i had in it total not to to bad, when there are places asking about 60-90 bucks to unlock it, but could have dealt with not having to call Tmoble every day to find all this out in the first month, so now a month in trying to get the code im on my way closer to unlocking it.. i wait my 60 more days with the proper limitations that they said to have the tablet unlock ( account for 60 days and $10 on account)......... when my 60 days was up i was calling right back to get the unlock code.......
This was my trouble for three day about 4 hours each day on the phone with T-mobile, T-mobile was saying that Dell has the Code, and Dell was saying T-mobile does, well we all know that T-mobile has it!! its a SIM Lock its there SIM wtf....... so so so mad......grrrrrr... days of this...... i called and called and called demanding the Code, Saying someone put it on there i want it off !!!!
If not your taking this Tablet back and im buying one from dell, they even came to a point trying to tell me that it cant be *unlock* that they dont have the software to unlock it, that i would have to buy a internal tablet, i was like wtf...... thats a bunch of BULL SH*T......
so i called again.......... most the responces back are threw emails saying something ( some kid of excuse ) on why they wont give you your unlock code...... so fillany getting Dell and T-mobile to do a conferance call and each of them saying they had the code to each other, and me causing one big azz stink.... saying they either taking the Tmobile tab back and sending a unlocked dell not stamped with the t-mobile logo, or im calling a Lawyer yes i say it..........Lawyer ;-p
and Bam
my unlock Code was sent in less then 24 hours in the 6th email with my code....... the 5 email before were some excuse why they woulnt give me my code......
if you have T-mobile i feel for you, they have the worst customer support ever.......
all but one Girl that i got, her name was Kris, she helped out alot in the end........
thank you bunches
Kris.........
so if you have account with them for 60 and its prepaid, you can get it unlocked
ive even GingerBroke (rooted it) with Gingerbreak.apk
and ive NVFlashed android 3.2 on to it as well, running 3G from T-mobile.... guess the 3.2 doesn't have 4G yet on the ROM but all works g..... rumor has it its Dells coming out with 3.2 update Oct.7th so we will see, im not getting my panties in a bunch though.....
runs great i love the 3.2 on it, it runs so much better
however i have Boost Mobile, and i threw my Boost SIM in it and it was for the unlock code, put that in it was good, it unlock, then i ran the code on the Sim threw the settings and it was good, got me into the PUK code which at the time i didnt have and it locked up my boost sim
but now i have the boost sim unlock and still nothing working on the tablet.......
soon to try out a rebel sim and see if that works or maybe even go with ATT gophone plan....... 50 buck unlimited..... and it will work on ATT
if anyone has any questions about the DELL STREAK 7 and needs some help hit me up i would be glade to share what i have learned in the past few months..........
I purchased multiple SIMs through T-Mobile (whiile trouble shooting). How can I find out if the last SIM is locked (or not)?
If I am willing to buy a new SIM from AT&T ($12) do I care if I have an unlock code?
StreakNuBee said:
I purchased multiple SIMs through T-Mobile (whiile trouble shooting). How can I find out if the last SIM is locked (or not)?
If I am willing to buy a new SIM from AT&T ($12) do I care if I have an unlock code?
Click to expand...
Click to collapse
Did you not read thr posts above? The.SIM is not locked the Streak is. Pay your money or call Dell and get a code.
cdzo72 said:
call Dell and get a code.
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Click to collapse
Is this a 'senior moment'? Call Dell? Didn't you red my post, I'm (sorrowfully) with T-Mobile.
I get it; the Streak is locked. I've inserted 3 T-Mobile SIMs and never been asked for an unlock code. (I'd ask where to put an unlock code, but I doubt the answer would something physically possible)
Your first question was about the sim itself and second question was about the device itself correct?
If you know for a fact your device is either unlocked or willing to accept that carrier, just pop the sim in and see what happens.
If it's unlocked it might work, but it depends on how the carrier sets up sims for tabs and phones (they make it intentionally complicated)
If the device accepts the sim but the sim is locked there's bound to be an input box somewhere to enter the PUK off the larger sim card it came from.
Noone really ever bothers with sim locking though as it's not really relevent/useful (to my knowledge), it's mainly device locking.
If the s7 is locked a tmo sim wouldnt prompt for an unlock code though as it's either locked to tmo or not locked at all.
If you need to unlock the device either ask tmo or dell like previously mentioned.
StreakNuBee said:
Is this a 'senior moment'? Call Dell? Didn't you red my post, I'm (sorrowfully) with T-Mobile.
I get it; the Streak is locked. I've inserted 3 T-Mobile SIMs and never been asked for an unlock code. (I'd ask where to put an unlock code, but I doubt the answer would something physically possible)
Click to expand...
Click to collapse
Well first of putting a T-Mobile SIM card in a T-Mobile device like the Streak7 will not cause the Unlock screen to come up , because it is a native SIM card ... To get the unlock window to come up you have to put in a foreign SIM card .. If this is a TMO S7 Most likely it is locked ...
---------- Post added at 01:05 AM ---------- Previous post was at 01:04 AM ----------
TheManii said:
Your first question was about the sim itself and second question was about the device itself correct?
If you know for a fact your device is either unlocked or willing to accept that carrier, just pop the sim in and see what happens.
If it's unlocked it might work, but it depends on how the carrier sets up sims for tabs and phones (they make it intentionally complicated)
If the device accepts the sim but the sim is locked there's bound to be an input box somewhere to enter the PUK off the larger sim card it came from.
Noone really ever bothers with sim locking though as it's not really relevent/useful (to my knowledge), it's mainly device locking.
If the s7 is locked a tmo sim wouldnt prompt for an unlock code though as it's either locked to tmo or not locked at all.
If you need to unlock the device either ask tmo or dell like previously mentioned.
Click to expand...
Click to collapse
Yeah , what he said ... did not see this post before I posted ...
If I want to root my 4G, does it matter if it's locked or unlocked? I am currently buying a month at a time, and plan to continue doing so for the near future at least. But want to make sure I don't do something that invalidates my month halfway through.
I presume if I were to root it would then be possible to delete the Dell Stage software? Any of the other add-ons I can get rid of - or perhaps more importantly ones I need to make sure to keep?
EwanG said:
If I want to root my 4G, does it matter if it's locked or unlocked? I am currently buying a month at a time, and plan to continue doing so for the near future at least. But want to make sure I don't do something that invalidates my month halfway through.
I presume if I were to root it would then be possible to delete the Dell Stage software? Any of the other add-ons I can get rid of - or perhaps more importantly ones I need to make sure to keep?
Click to expand...
Click to collapse
Does not matter, Locked or Unlocked , you can still root .... Sounds like what you want to do , you may investigate a custom ROM that has that stuff already removed ...
tcboo said:
Does not matter, Locked or Unlocked , you can still root .... Sounds like what you want to do , you may investigate a custom ROM that has that stuff already removed ...
Click to expand...
Click to collapse
Recommendations? Via PM if necessary
'ey forgive me I'm a noob.
Seriously, this is an old device and there's not one available freeware method of obtaining the lock-code? I have two of 'em, purchased to resell.
Both are tmobile devices right now, I'm wanting to unlock them for any AT&T sim card. I'm currently ordering chargers for them, so I'm not too clear on which ROM they're operating on currently, I just know they're locked to Tmobile because they guy who sold them to me.
Options I've seen are to use dell or tmobile support-neither will work this isn't a retail piece, it was purchased from ebay, ebay seller doesn't know the original owner, no clue where any of that info is.
I don't want to pay for the fee, kinda negates the purpose of my purchase.
I've unlocked other tmobile devices via ROM's, managed to get a select few on the proper networks with AT&T...
Is there any option available for these two tablets?
I'd prefer full functionality (3g 4g)but if the only available means are limited, then so be it.
Heck, is there a way for me to just find my own unlock code in the device once I manage to get the chargers?
I'm just surprised this is such an old device, there's not a simple/available free solution to this????
gimmie a compass, I already have a bit of a map... (My search results have all popped up with forums from last april or so, and an abundance of them to the point I don't have time to dedicate crawling through them all. :/)
Okay, I'm a total newbster / newbsterino and probably even suggesting something that is frowned upon.... maybe LOL, but here's what I was thinking...
There is currently a list of IMEI and unlock codes available but it's a very short list. Couldn't you "Temporarily and for testing purposes only" change your IMEI number on your DS7 to one on the list and use the code on the list to unlock, then rewrite your IMEI to your original one. Just a thought if that may work.
sim card error
i really appreciate your work helping and providing the android updates that dell wont even do.
i installed honey and it kept turning off.( i think i found the repair)
so
i upgraded to cm10.1 (and am very happy with it/ i don't want to go back)
the cm 10.1 isn't finding my sim card.
sim toolkit will not update or find the card (all the number about size are zero and when i insert and remove their is no "signal" that its noticed)
i will be happy if i have to revert to honey3.2 but i want to keep jellybean!
thank you for reading.
First some back-story:
Me and two other friends (we all live in Mexico) bought one dell streak 7 each, we bought them really cheap from Amazon Warehouse Deals and they're locked with t-mobile.
We want to unlock our streaks 7 and we already tried services like Unlockstreak and sending and email to [email protected] and the only option left is calling dell for the unlock codes but dell tells us that we should call t-mobile for the unlock codes and t-mobile tells us that we should call dell.
So instead of calling dell ourselves (international calls are expensive), we're looking for someone (feisty ) that can get the codes for us, since i have no patience at all when i call them and whenever some indian guy answers i'm always like " excuse me, can you repeat that? ", anyway... if someone's interested, how much will you do it for?
dgdlc1 said:
First some back-story:
Me and two other friends (we all live in Mexico) bought one dell streak 7 each, we bought them really cheap from Amazon Warehouse Deals and they're locked with t-mobile.
We want to unlock our streaks 7 and we already tried services like Unlockstreak and sending and email to [email protected] and the only option left is calling dell for the unlock codes but dell tells us that we should call t-mobile for the unlock codes and t-mobile tells us that we should call dell.
So instead of calling dell ourselves (international calls are expensive), we're looking for someone (feisty ) that can get the codes for us, since i have no patience at all when i call them and whenever some indian guy answers i'm always like " excuse me, can you repeat that? ", anyway... if someone's interested, how much will you do it for?
Click to expand...
Click to collapse
I don't sympathized with you... talk about expensive... I had to call from Costa Richardson and it took an hour to get the code from Dell... plus they are gonna need purchase info and such to make sure its not tlocked to a contract so only the owner can call anyway
Thank you for your input.
cdzo72 said:
I don't sympathized with you... talk about expensive... I had to call from Costa Richardson and it took an hour to get the code from Dell... plus they are gonna need purchase info and such to make sure its not tlocked to a contract so only the owner can call anyway
Click to expand...
Click to collapse
I know that they're going to need the purchase info, and i will provide all the info needed to the person that is brave enough to deal with dell support, but the problem is that the dell streaks 7 are used (but like new), so i'm not even the the first owner and "Amazon Warehouse Deals" doesn't have the unlock codes nor the previous owner info...and that's the conondrum.
dgdlc1 said:
I know that they're going to need the purchase info, and i will provide all the info needed to the person that is brave enough to deal with dell support, but the problem is that the dell streaks 7 are used (but like new), so i'm not even the the first owner and "Amazon Warehouse Deals" doesn't have the unlock codes nor the previous owner info...and that's the conondrum.
Click to expand...
Click to collapse
If you don't have the original owner's info you can just about forget getting an unlock code because it's the first thing DELL is gonna ask for because that info is linked to the service tag. Amazon shouldn't have sold them to you without that info on hand and you shouldn't have received them withouth that info either.
There is only ONE workaround that I know of to rather fool the system... which is sending the tablet off to DELL for "repair", they will take your information as the owner, when you get it back it will be locked, BUT you will then officially be registered as the owner of the device linked to that service tag number, they will then give you a code...
Beyond that I'm sorry fella, without the original owner info, you ain't gettin' an unlock code... at least it has happened to me with 3 tablets I was repairing for clients. They bought them used, had no proof they were off contract because they didn't get the info from original owners, to this day they are still locked, they can only use them as wifi tablets
Mate you've got just as much right of ownership whether you bought it 2nd hand or not.
I live in the UK, i bought my dell from ebay 2nd hand, rang support many times, just jipped thru the 'why dont you try and collect as much personal info from me as possible' with a yea mate, give me what I want to know that you already know.
PM me, I will get your unlock code...
that sucks balls
cdzo72 said:
If you don't have the original owner's info you can just about forget getting an unlock code because it's the first thing DELL is gonna ask for because that info is linked to the service tag. Amazon shouldn't have sold them to you without that info on hand and you shouldn't have received them withouth that info either.
There is only ONE workaround that I know of to rather fool the system... which is sending the tablet off to DELL for "repair", they will take your information as the owner, when you get it back it will be locked, BUT you will then officially be registered as the owner of the device linked to that service tag number, they will then give you a code...
Beyond that I'm sorry fella, without the original owner info, you ain't gettin' an unlock code... at least it has happened to me with 3 tablets I was repairing for clients. They bought them used, had no proof they were off contract because they didn't get the info from original owners, to this day they are still locked, they can only use them as wifi tablets
Click to expand...
Click to collapse
Really?, well that sucks; the last time i tried i only got as far as the dell people trying to change the owner information if i send them the amazon receipt, but then there was some problems with their email and i had to send it to other department and wait until monday because that department didn't open on weekends, and when i contacted them on monday, some other guy answered me and blew me off.
medseven said:
Mate you've got just as much right of ownership whether you bought it 2nd hand or not.
I live in the UK, i bought my dell from ebay 2nd hand, rang support many times, just jipped thru the 'why dont you try and collect as much personal info from me as possible' with a yea mate, give me what I want to know that you already know.
PM me, I will get your unlock code...
Click to expand...
Click to collapse
i just send you a PM
don't give up i just called dell mobility (number is on their website) and i have a used streak 7 long story short i told them i was gonna travel abroad i bought the tab used they first tried getting me to call tmobile i told them i tried and that tmobile wanted me to start a plan and wait 3months i told her i had no interest in using tmobile as i would be out of the states she then asked for service tag which was on the box of the streak i bought she went ahead put me on hold then came back told me she was working on the transfer of ownership asked all my info after a 1/2 hour call she said she did everything but the code dept was at lunch lol anyway she asked if i cared for a call back or email with the call i told her email me it. an hour later i got email with code. so it can be done its how you interact with them and stay firm they can do it! hope this helps as anyone that needs to unlock their device for free.
Thanks for answering
chimstar said:
don't give up i just called dell mobility (number is on their website) and i have a used streak 7 long story short i told them i was gonna travel abroad i bought the tab used they first tried getting me to call tmobile i told them i tried and that tmobile wanted me to start a plan and wait 3months i told her i had no interest in using tmobile as i would be out of the states she then asked for service tag which was on the box of the streak i bought she went ahead put me on hold then came back told me she was working on the transfer of ownership asked all my info after a 1/2 hour call she said she did everything but the code dept was at lunch lol anyway she asked if i cared for a call back or email with the call i told her email me it. an hour later i got email with code. so it can be done its how you interact with them and stay firm they can do it! hope this helps as anyone that needs to unlock their device for free.
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Click to collapse
I actually already unlocked my streak 7, just didn't want to update and bump an old thread, here's how to do it:
1.- do a ownership transfer, by filling this form and since i didn't had the original owner info i had to put "No Information" on the required fields about the last owner info.
2.- Call Dell from your country (in my case, Dell Mexico) and ask them for the unlock code, if they don't have it then ask them to put a note (on the service tag or the system or whatever they use) telling Dell USA to give you the unlock code because they don't have it.
3.- Call Dell Mobility and explain that you already called Dell from your country and they don't have the unlock code and tell them that they put a note in there telling them to give you the unlock code, also tell them that you already called T-mobile and that you already have authorization from T-mobile for Dell to give you the unlock code.
i think the unlock dept. is open until 05:00 pm (central time), also, i did all the calling from Skype, the calls to 1-800 numbers are free.
I am running the 'stock' HoneyComb from Dell on the 4G US version (Not wifi version). Recently it has been asking me for the SIM unlock code upon waking the device. Normally I can just exit out of it but sometimes I have to reboot the device. Any idea what is causing this? Is my SIM card going bad? Is it a rogue application?
Thanks,
I emailed [email protected] to see if they had any suggestions. I wonder though since I have a valid/active contract with my carrier if it is a good dea to unlock it?
It shouldnt be a problem to have it unlocked.
Sent from my Dell Streak 7 using XDA App
send an email to dell : [email protected] with your imei number and say you are going out of the country for some months and need to get the unlock code. It only took a couple of hrs to get mine straight from dell.
Since my device is under contract with my carrier, Dell told me to get it from them. I called them (my carrier) and they are supposed to be sending it to me via email, I was really just wanting to know why my device is suddenly requesting it...?
Is it because of the Dell OS that was not issued by T-Mobile?
Received the unlock code from t-mobile and it unlocked fine. I would still like to know why it was requesting it though...?
Hell all,
i have 4g Streak 7 from ebay, it's lock table T mobile, i sent to Dell support help unlock, they give me code number, but i can't unlock because when i put code number in table, just see " unsuccessful unlock" ,i call dell support help, thay say that must sent Streak 7 to them at USA to repair.
now i'm living vietnam,
my streak EMEI 355858040020127
service tag 9TPC2P1
unlock code 94281021 ( from Dell support Team apply)
anyone have the same case?
thanks for your help
You shouldn't post your EMEI and sevice tag number in public like that.
There is a post on this forum that has a list of unlock codes for the T-Mobile Streak 7. You should look for it and see if that will work for you. It's possible they gave you a wrong unlock code.