Database Develop

HTC Hero CDMA Backlight

Has anyone ever had any issues with the backlight on the Hero?
Lately, sometimes, when I turn my phone on or something, it's as if there is no screen at all. It stays black, eventhough I know that the OS is running. I've even tried rebooting, taking out the battery, etc... I can tell it's booting normally because it does the little vibrate, and then vibrates once the OS is fully loaded, etc... cept, when this is occuring, I cannot see anyting on the screen. If I tilt it just right, I can JUST BARELY see the outline of a window or something (whatever is up on the screen at that time). Then after dealing with this issue for a couple of minutes, and rebooting a few times, it works itself out.
I'm thinking I'm starting to have some type of hardware failure, but really don't want that, because I'm due to upgrade to the EVO here in about a month and don't want a stupid replacement just so I can go buy a new phone a month later, ya know? Anyway, wondered if anyone has had the issue before and what, if anything, they may know to do to fix it.
Thanks guys!

Yes I get the same issue off and on. I think it has to do with CM6 and the brightness settings. Not sure though.

For some reason when I flash CM6 it sets the Automatically Adjust Backlight setting to be off. I figured it was just the nature of the rom, so everytime I flash a new one, I go and turn it on in Display settings.

Kcarpenter said:
For some reason when I flash CM6 it sets the Automatically Adjust Backlight setting to be off. I figured it was just the nature of the rom, so everytime I flash a new one, I go and turn it on in Display settings.
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No man, I'm saying, even when I first turn on my phone, I dont even see the white HTC screen. It's completely black, but vibrates like normal when I press the power button to initially turn it on. It's fukd I'm pretty sure. I can't see a thing on it, not even in recovery. It's completely black, but vibrates at the correct times it should vibrate (when I first press power button to turn on, when the rom initially boots up, etc...)
I'm thinking my hero is dead....
I only had a little less than a month to go before I could get an EVO too.... damn phone.

Have you done any damage to it? Sprint might replace it for free.

derekwilkinson said:
Have you done any damage to it? Sprint might replace it for free.
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Nope, I didn't do anything to it... unfortunately, I'm stuck with CM6 installed on it, because I can't see it to be able to switch back to the stock ruu... LoL
so I hope they don't notice and then say, well, too bad, u'r screwed because u rooted u'r phone. But no, my phone is still immaculate except the 'End' key is chipping off (the paint). That's about it
I'm hoping maybe they'll let me just upgrade to the EVO since I'm due in about a month anyway. I doubt it, but even if they give me a replacement (a new one) then I'd be okay with that.

Welp, they ended up replacing my phone with a replacement (refurbed) Hero... I pretty sure this one is 99% new though, not a single problem aesthetically and it seems to be running froyo quite smoothly. It basically feels like a brand new phone (which according to Sprint Reps, there's an 80% chance of getting a new replacement and 20% chance of getting a used replacement). I'm thinking I'm in the 80% range
Very happy thus far... just my touch screen is a little quirky right now b/c I installed a clear screen protector and believe some of the moisture is interfering with touches... which has been getting better as the hours go on. So that's' good!
Thanks guys on the info.... It's just fine for getting me through until Sept. 15th so I can upgrade meself on the EVO!!!!
We shall see if it holds up until then
Take ya'lls and thanks for all the replies

You should get the epic instead. Lol
(IMHO)
Sent from my HERO200 using XDA App

[Q] Closed OneClick Downloader while it was working...

Dumbass me did exactly as the title says. Now the phone won't do jack, won't even go into download, don't see a bootscreen, just stays black and off. Tried all the button combos and ****. Am I ****ed? I'm still under warranty. What do I need to do? Do I need to get a JIG or will that not do?

Did u try pulling the the battery, opening the one click, plugging usb in then holding volume up and down only (no power button) then putting battery in. should go straight into download. If not that I would look into a jig. Captivates are pretty hard to permanently brick. The guys here on xda are pretty awesome. Helped me out of more than one hair losing situation
Sent from a rock on fire in the middle of the sea

Lencias said:
Dumbass me did exactly as the title says. Now the phone won't do jack, won't even go into download, don't see a bootscreen, just stays black and off. Tried all the button combos and ****. Am I ****ed? I'm still under warranty. What do I need to do? Do I need to get a JIG or will that not do?
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Click to collapse
First please watch the swearing in The threads. Second if you can't get into dl mode by the method above then a jig may be your only hope. There are videos that will show you how to make one or how to order a pre made one. A search will get you where you need to be.

Sqb said:
Did u try pulling the the battery, opening the one click, plugging usb in then holding volume up and down only (no power button) then putting battery in. should go straight into download. If not that I would look into a jig. Captivates are pretty hard to permanently brick. The guys here on xda are pretty awesome. Helped me out of more than one hair losing situation
Sent from a rock on fire in the middle of the sea
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Click to collapse
Yes, I'm not a noob, I said I tried all the button combos, how else do you think I even got OneClick to work on my phone in the first place... Doesn't go into download mode.

don't get smart with someone trying to help you...if you knew completely what you were doing you would have NEVER closed odin while it was flashing...just sayin.
my guess is you closed it while it was flashing bootloaders and its now bricked and nothing short of jtagging it or a warranty replacement will get you a working phone. next time wait until its done before you touch anything

JIG did the trick.
And don't be a smartass yourself, I screwed up, I said that, Mr. I'm-so-perfect-I-never-screw-up. I don't know what you do for a living, maybe you can go play Xbox with your friends from school while your phone is restoring, but I need to be able to use my computer for business at all times.

Lencias said:
JIG did the trick.
And don't be a smartass yourself, I screwed up, I said that, Mr. I'm-so-perfect-I-never-screw-up. I don't know what you do for a living, maybe you can go play Xbox with your friends from school while your phone is restoring, but I need to be able to use my computer for business at all times.
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Dude, you need to relax. There are disclaimers all over the place. We do this because it is a pass-time for us as well as a hobby. By no means does anyone have to come in here and bow to your demands or be berated by you because you are frustrated at a problem with your phone. Use of the search function would have yielded the answers you so douchebaggedly demanded.
Using your computer for more than one task is possible. Run Odin all you want but this "windows" or other operating system you may run has this nifty ability to more than one thing at once.

... it's like watching a guy holding a hornet's nest and saying, "I don't care what you say, I'm punting this thing and that's that!".

Lencias said:
JIG did the trick.
And don't be a smartass yourself, I screwed up, I said that, Mr. I'm-so-perfect-I-never-screw-up. I don't know what you do for a living, maybe you can go play Xbox with your friends from school while your phone is restoring, but I need to be able to use my computer for business at all times.
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Was your computer made in the 90's or something? It's easy do this stuff on the computer your work on in your spare time, just make sure you're a little more careful next time.
I'm glad the jig worked.

SGS won t turn on

Hey guys, my problem is quiet a crazy because, it was running normaly under Gingerbread. 2.3.6 firemware, but it starts acting crazy because, it turn off and after that when i tried to turn it on it blocked in the logo Samsung Galaxy S GT-I9000 and turn off and turn on again and it s blocked in the logo, so i flashed it with odin, with the same firemware that i use in case like that, and it s worked the most of the time, but now, it s not, So guys what you think i can do, i really need your help. and thank.

keyser.m said:
Hey guys, my problem is quiet a crazy because, it was running normaly under Gingerbread. 2.3.6 firemware, but it starts acting crazy because, it turn off and after that when i tried to turn it on it blocked in the logo Samsung Galaxy S GT-I9000 and turn off and turn on again and it s blocked in the logo, so i flashed it with odin, with the same firemware that i use in case like that, and it s worked the most of the time, but now, it s not, So guys what you think i can do, i really need your help. and thank.
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Hello. I'm experiencing the same issue, which I detailed a lot here. So far, not a single answer. But the more I Google, the more I find people with the same issue, but still, a bit rare...
http://forum.xda-developers.com/showthread.php?p=35018530#post35018530
Additional symptoms before this unusable state: after a phone call, when removing the phone from your ear, screen stays black. You have to press any button you can to finally switch the screen on again.
Crazy !!
If you read my post, you'll see that I can use the phone as long as it's plugged to a power source...

Marc_B_ said:
Hello. I'm experiencing the same issue, which I detailed a lot here. So far, not a single answer. But the more I Google, the more I find people with the same issue, but still, a bit rare...
http://forum.xda-developers.com/showthread.php?p=35018530#post35018530
Additional symptoms before this unusable state: after a phone call, when removing the phone from your ear, screen stays black. You have to press any button you can to finally switch the screen on again.
Crazy !!
If you read my post, you'll see that I can use the phone as long as it's plugged to a power source...
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Click to collapse
yeah my friend you right, but i really need help but i don t know what to do, i really thought i will trow it out, but you a phone like that can t end in a garbage if you know what i mean so i really wana fix the phone.

SAD DAY, is my Note finally DEAD? :(

Hi Guys,
So this morning, I woke up to find my phone had rebooted overnight. Not surprised by this, as it often happens randomly from time to time. This time however it was stuck on the Samsung splash screen, black screen with white writing, saying N7000 blah blah....
So I rebooted the phone, and it was still stuck on the N7000 splash screen. I left it like this whilst I drove to work, and it was still like it.
I took the battery out, and left it for a little while and put it back in, but NOTHING. black / blank screen... I left it on charge on and off through out the day, as I was trying to fix another phone issue (someone elses at work...)
Anyway, got back to mine, and still nothing. Still nothing booting or displaying on screen now, just blank / black screen. As our phones don't have LED notification light, can't tell if there's life there or not. The [Open Windows] and [Back] buttons don't light up or anything.
I've read about the famous "Samsung, Black Screen of Death" which appears to affect many Galaxy branded devices, S1 - S5, Note 1 - 4, and some other models, higher up without removable batteries.
They all seems to post positive remarks, getting their phones back from the dead, by holding power button down for 1x minute and leaving the battery out to drain phone of residual? power.... I've tried this, and still no life yet. They say it may not work first time... I've tried it a few times.
Do I keep going, or is it DEAD DEAD now?? Anyone else had this? Has it worked for you guys or not??
So gutted, loved this phone...
Thanks, Lister

:crying:Still DEAD:crying:

Have you tried using Kies to restore the OS? Or download the OS file from Sammobile and install it manually using Odin.

Hi @iceepyon,
Thank you so much for replying, I appreciate that... :good:
Sadly though, I think my Note is a little beyond that stage... It doesn't even turn on, with or without battery/mains power. I think either the eMMC chip is toast, or some other hardware failure now.
All these Black Screen of Deaths for Samsung video's appear not to apply to my device, and think my device is actually just a paperweight now. Gonna try one more time to bring it back from the dead, with a JIG and see if I can repair it that way... Otherwise, it will be going to the great Silicon Heaven, in the sky.....
Thanks again... Lister
iceepyon said:
Have you tried using Kies to restore the OS? Or download the OS file from Sammobile and install it manually using Odin.
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Click to collapse

Lister Of Smeg said:
Hi @iceepyon,
Thank you so much for replying, I appreciate that... :good:
Sadly though, I think my Note is a little beyond that stage... It doesn't even turn on, with or without battery/mains power. I think either the eMMC chip is toast, or some other hardware failure now.
All these Black Screen of Deaths for Samsung video's appear not to apply to my device, and think my device is actually just a paperweight now. Gonna try one more time to bring it back from the dead, with a JIG and see if I can repair it that way... Otherwise, it will be going to the great Silicon Heaven, in the sky.....
Thanks again... Lister
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Click to collapse
Best of luck to you. If the eMMC chip is indeed toast then you would have to purchase a replacement motherboard. It is very hard to find a N910C motherboard.

HELP! Mobile is keep turning off and then not turning on.

Hi,
First of all, Sorry for Bad English, Bear with me.
Long Story, Short!
It keeps happening!
It would turn off, won't reboot
Won't take charging
I will leave it for a while
If I leave it off after when I am tired trying to turn it on, a few hours later It will be WARM like it was being used, Then I would plugin again and THIS TIME IT WOULD TAKE CHARGE and EVEN REBOOT!!
After when I am using it for a while (10-12min) GOES BACK TO POINT 1
I ERASE EVERYTHING, FACTORY RESET IT, and This time.. IT would work for more than 10-12min,
I will install apps, login into the account, and then again... The same thing would start to happen! !
What Really Happen? Day ZERO!
I bought this Red Magic 3 phone 3 months ago and it was working super awesome and everything was great until last week after a 30-40 min gaming session on this phone, I went back to sleep and kept the phone on the table.
The next morning I noticed that the mobile is turned off, I thought Maybe battery drained so I plugged in to charge and continued with my morning routine.
After an hour I noticed that mobile is still not charging I tried plugging in and out multiple times and it didn't start charging, I checked the Data Cable on my MI MAX 2 (that also supports Type C) and Cable and Adapter were working fine.
I immediately realized that SOMETHING IS WRONG!!!
I saw some youtube video and I tried that Vol Key + Power Key thing and that Bios look alike menu opened up, I can see all the reboot, recovery boot, etc option but nothing worked.
So I picked the WIPE DATA option and It worked, Formatted the Phone and IT REBOOTED.
I figured maybe some software issue was causing it.
BUT SINCE THAT DAY it keeps happening!
It would turn off, won't reboot
Won't take charge when I plugin
I will leave it for a while
a few hours later It will be WARM like it was being used, Then I would plug in again and THIS TIME IT WOULD TAKE CHARGE and EVEN REBOOT!!
After when I am using it for a while (10-12min) GOES BACK TO POINT 1
Service Center
They are no help! They don't know what is wrong with it, Even they formatted it in front of me they did the Factory RESET it, I tried using it in Front of them for a while and the SAME THING HAPPENED!
then they installed some updates using some official package.
But still,
IT would work for more than 10-12min,
I will install apps, login in the account
suddenly... The same thing would start happening again!
Their Resolution is :
Motherboard issue and I will have to get the motherboard replaced.
This simply means EVEN THEY DON'T KNOW WHAT IS WRONG WITH IT and CHANGING EVERYTHING is their SOLUTION!
and they said it won't be covered on the warranty! Because the warranty has been voided BECAUSE THERE IS A SMALL CHIP on the phone! -_- which happens to be 40-50 days old.
I know is their Excuse to get money from me! Now I don't know what to do with it.
For me it was my first expensive mobile. I never bought a mobile for more than 200$.

Same thing for me.
Germany, Europe.

Download Ampere.
What's your battery health at, voltage, and how many ma draw when just sitting in that app.

I've learned my lesson with this company. A couple of extra capacitative buttons and a large battery are not a reason to buy a phone. The build quality is ok, the software abysmal (I still get random **** getting pressed when I unlock the phone), and support horrendous. Do yourself a favor, threaten to speak with the governing authority in your country regarding warranties. Tell them a small crack on the screen is not indicative of internal damage. Tell them you will post a youtube review of the company and phone if they do not abide by their warranty and fix your phone.
Once you fix your phone, sell it and cut your losses.

When will people learn YouTube won't do anything. You need subscribers to have any kind of weight. I'm at 2.4m lol.
I don't know the warranty laws in your country. I know here they have to prove that what you did was the cause. Nubia is really shady and not only scams but will flat out lie all the time. I seen people had bad battery's and they say they need a replacement board.
Just let me know what I asked and we can start going in a little deeper. Start off with the basics then move into some other stuff. Could be a simple easy fix.

Some off topic posts are removed. Please remember our rules and post constructive content. Thank you.

Any update?
I'm curious to see if this is a battery issue or something else

Mineapple said:
Same thing for me.
Germany, Europe.
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So What did You do....!

Ok I attempted to help you trouble shoot this issue and get it fixed but it's pretty clear this is an uphill battle and a waste of my time.

bignazpwns said:
Ok I attempted to help you troubleshoot this issue and get it fixed but it's pretty clear this is an uphill battle and a waste of my time.
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Thanks for your time.
I got the Battery Replaced thinking it was the issue but right after the installation. I turned it on to use it and it didn't work... I am still facing the same issue.. Meaning Battery was fine.. there is something else that causing it to turn off like this..!
Still, it acts like in COMA, then it heats up, I will charge it, It will boot.. If I will try using it ..it will turn off and won't turn back on!

bignazpwns said:
Any update?
I'm curious to see if this is a battery issue or something else
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Click to collapse
Well.. I got the battery replaced and it was a waste of another 2,000INR. Still Facing the same issue. This means this Turning Off issue is not caused by the Battery.. It is due to something else..! :crying: