Ok, so my brother got a captivate as well. Well, he dropped it in water, and now the weirdest thing is happening.
When you power on the phone, it hangs on the ATT screen as if there is no operating system. But, sometimes it WILL boot into an operating system.
I looked at the phone once and called it quits when I couldn't extract anything via adb (though I can't remember why, I think I couldn't access recovery mode) and it wouldn't boot even after flashing stock rom from download mode. But now that he says it will sometimes boot into the OS, I have no idea wtf is going on.
What are ways of retrieving data off of his phone? Obviously if it booted, then USB storage, but it's not. IF I can access recovery, I will try adb. Are there any other methods though, minus like a jtag or a uart?
Regards
Smith
Related
Hi,
I want to say that everyone is very helpful in this forum and you all rock. I'm having some problems with my rooted samsung captivate. I installed the I9000 Full rom, and it was running fine for a few days then I notice it was very sluggish, so I did a factory restore, but data and apps didn't delete. So I then when in to recovery (R2) and deleted cache and all user data files, then it did a factory restore, and it went in boot up pass the att and samsung S i9000 screen and when to the lock screen, but once I unlock the phone, its just in the black screen, when I click and hold on to the home button it goes to recent, no recnet application and under Task Manager, I have 0 active applications. It won't load any programs or apps. I tried restoring the phone by holding the down volume key and power on button, it goes to R2 recovery and then reinstall package, but it can't find the package. I have it on the memory card, but I guess I deleted it from the internal memory when I did a factory restore. Am I screw, or can someone guide me through this and fix my fone. Thanks in advance. XDA Rules.
Odin one click back to stock, assuming you can get into download mode. Also do a master clear just to be sure. A fresh start might be just what your Captivate needs.
Sent from my SAMSUNG-SGH-I897 using XDA App
The same thing happened to me yesterday. Phone was on, battery fully charged. I got on my flight and left it on (forgot I guess) and when I got off the flight, the screen was black. I'll also add, that over the past 3 days the phone was starting to get extremely sluggish (for no reason that I can think of). But back to the rest of the story...
I couldn't get it to turn on, so I pulled the battery and tried again. This time I got the AT&T logo and the Samsung animation. Once the animation was completed the screen goes black.
The phone is still on. How do I know? If I touch any of the bottom buttons they light up.... and stay lit up until I do a battery pull.
Deleted/cleared everything, same behaviour.
I tried reflashing JI6, it works but fails to reinstall the packages, otherwise same behaviour.
I tried reflashing JF6, same behaviour.
The flashes always succeed, but always end up in failure.
Now for the interesting part. I went into recovery mode on JI6. I try to format the internal /sdcard, I get a message that it cannot mount /sdcard /dev... not found.
So to recap, phone not working, recovery mode available, download mode available. adb doesn't seem to be working, but if someone can tell me how to access the phone with "adb shell" while in recovery mode, I might be able to diagnose why /dev... is not mounting... Or at least how I could fix it using adb.
Any help would be appreciated. I'm traveling and needless to say, this is a huge inconvenience, I'm lucky I had my backup phone to at least be able to get online and be able to make calls.
HI,
thanks for quick response. I can get to the recovery mode, where the android holding the shovel. But when I load Odin one click, it don't seem to detect and do anything. o success 0 failed. I installed the samsung captivate windows 7 drivers, the funny thing is when I plug my brink phone in the usb port, it say unrecongize usb. Any other suggestions. Thanks
hksmr2 said:
HI,
thanks for quick response. I can get to the recovery mode, where the android holding the shovel. But when I load Odin one click, it don't seem to detect and do anything. o success 0 failed. I installed the samsung captivate windows 7 drivers, the funny thing is when I plug my brink phone in the usb port, it say unrecongize usb. Any other suggestions. Thanks
Click to expand...
Click to collapse
the shovel is NOT recovery mode, it is download mode.
have ODIN running BEFORE you get your phone in download mode
Dear Sir/Madam,
Before Spring Break, I rooted my droid bionic using motofail for windows. I do not know what the software version is, but I will include the software (motofail) in this email. On Thursday March 28, 2012 I decided to try installing ROMs to my Droid Bionic. I saw that Liberty Rom, Blurr3d Rom, and Eclipse Rom were cool roms. so first, I got Bootstrap (I will include it in this email) Bootstrap is a .apk file. I also got ROM manager, titanium backup, and one more, but i do not recall what it was. I made a backup of the stock ROM with ROM manager. and i installed bootstrap. little did i know that if something bad happens to the phone during a ROM install, you cannot restore a previous backup. So i cannot get my stock ROM back on. later on, before i had a problem with bootsrap i installed liberty ROM. then i got board with it then got blurr3d. then i got eclipse ROM. that's when i started to have problems. After i installed the eclipse ROM, noticed that i could not get any cell service or data service. I could get data from wifi though. So i freaked out and got liberty ROM. i read up on it and someone said i should get safestrap. Safestrap is like bootstrap but it is safer because you can access the recovery menu from boot and not have to access it through an application on the phone like with bootstrap. So after i got safestrap i installed it, rebooted it and made a back up. Before i made the backup i put plurr3d back on becasue i thought that the radio files from eclipse were not compatible with the radios on the bionic for some reason. This was all on Thursday. well, this time, it took 3-4 hours for blurr3d to get passed the welcome to andorid please touch the android to continue screen. on the screen it said, "please wait... this may take a few mins" after about 20 mins i got worried so I pulled the battery and rebooted the phone. and got back to the same screen. After i got back to the welcome to android screen, i had to go to football practice and dinner afterwards. when i got home, which was 3-4 hours later, I checked on the phone and it was past that screen and i was able to add my gmail account to it. For some reason or another, the cell and data services were not working. so i left it at that for a day or so and on Friday, I tried using what a lot of people are saying on the Internet which is, RSD lite. you can use RDS lite to flash a stock ROM onto the droid bionic. at that point, i thought that if i got the stock ROM back on, the radios would start working again. well, when I put the phone into fastboot mode it said,
AP Fastboot Flash Mode (S)
0A.61
Battery OK
OK to Program
Connect USB
DATA Cable
It also said the same thing when i connected the USB cable to the phone and the computer. RSD lite did not recognize the phone so i tried for a couple hours with the same result. Later on, I read that restarting the computer with the phone in AP Fastboot while the phone was plugged in would get the phone to say,
AP Fastboot Flash Mode (S)
0A.61
Battery OK
OK to Program
Transfer Mode:
USB Connected
This worked, but RSD lite still would not recognize the phone. So then i remembered that i had a stock ROM backup with bootstrap and i did. so i un-installed safestrap (one of the worst mistakes i made so far) and installed bootstrap. so i booted into recovery via bootstrap to restore to stock ROM. things did not go as planned... for some reason or another, it booted up normally. without going to recovery. then it wont to the dual core screen then the bionic eye screen with someone's ROM underneath it (it didn't say someones ROM but it said some one's name then the word ROM) then blurr3d ROM booted up and it kept crashing. so i ended up staying up to around 2-4 AM trying to fix that. i ended up saying forget this and going to sleep.
When i woke up in the morning, i looked at the phone and i had my data and my cell service back so i was confused so i started texting my friends and when i tried to go tot he home screen, nothing happens. but what i learned earlier is that when i reboot the phone, my data and cell service goes away for a couple of hours. So here i am now with my droid bionic, and cant do anything but text and call. i can only call when i get a text from someone, open up the text, and click on the phone number and click call when it brings me to the contact page for the number. I am also not able to access the home screen, the settings folder, or anything besides the notification bar. i really need my phone to use email, games, software (learning how to write java code), and for school in some instances. Any help would be greatly appreciated.
Thank you for your time,
NH85
Seems to me...you lost data along the way.
A possible reason rsdlite is not recognizing your phone might be because you dont have the proper moto drivers installed.
Try this rsdlite and install the correct drivers for your pc...http://dl.dropbox.com/u/63864500/rsd_drivers.zip
Make sure your battery does not die!
Boot into AP fasboot (power and down volume)
Use the cable that came with your phone.
See if rsdlite recognizes the phone.
If it does, you can flash the full 902 xml file (make sure your pc has 4g of RAM tho)
Do you have the full 902 xml file...if not, let me know.
Drivers
Dear Sir/Madam,
I have the correct drivers installed. When i connect the phone regulry once it is all booted up, i am able to access the sd card and the internal storage via windows explorer.The problem is that the phone refuses to connect to the computer in fastboot mode. i do not want to risk rebooting unless it is guaranteed to work 100% because I can still text and call on it for some reason. Every time the phone is restarted, the radios stop working for a while and i need to be able to text my parents where and when to pick me up from school.
Thank you for your time,
NH85
i notice that you didn't once mention a wipe data or otherwise cleaning of previous ROM before flashing another (correct me if im wrong). also DO NOT have bootstrap and safestrap installed at the same time, this could be what caused all your problems. in order to switch between the two (which i've had to do for webtop issue), you have to return to STOCK +root, uninstall the currently used strapper, reboot, then install the other. things start getting even hairier if you forget that safestrap has both a safe/non-safe system. you need to be doing the switch on the non-safe system if necessary.
the purpose of safe-strap isn't that it can boot to recovery, it's that it *creates a an isolated ROM installation while preserving your "safe" system in case things like everything your experiencing occur. from what i can tell, you did not change to safe system before flashing new ROMs, again correct me if im wrong. at any rate, a bit of advice for the future is follow directions to the dot, but before even attempting the install read through AT LEAST 3 or 4 pages of user feedback to see what the common issues or install goofs are!
that being said...
having your computer recognize the phone as storage device does not necessarily mean you have the right drivers installed, however it does mean that you probably have the right cable (this is important, bionic is finicky without the proper moto cable). you will know if you have the right drivers if you see in device manager Motorola ADB. when you plug your USB cable in, there should be an option for "PC Mode" which will force the computer to search for the drivers you claim to have installed correctly. if not found, here is your chance to install them properly and test RSD to make sure device is detected.
nh85 said:
Dear Sir/Madam,
I have the correct drivers installed. When i connect the phone regulry once it is all booted up, i am able to access the sd card and the internal storage via windows explorer.The problem is that the phone refuses to connect to the computer in fastboot mode. i do not want to risk rebooting unless it is guaranteed to work 100% because I can still text and call on it for some reason. Every time the phone is restarted, the radios stop working for a while and i need to be able to text my parents where and when to pick me up from school.
Thank you for your time,
NH85
Click to expand...
Click to collapse
Obviously you don't.
Mass storage and ADB are not the same drivers.
If you are in fastboot mode and your device doesn't connect, it's most likely your missing or don't have the fastboot drivers installed on your computer properly.
Once you get the ADB driver from motorola you can use fastboot start flashing.
The information you need is here
http://forum.xda-developers.com/showthread.php?p=22758211 .
I had trouble using RSD to flash the .902 FXZ.
What I had to do is extract the .img files from the ZIP, and use fastboot through CMD to get everything up and running.
Just open up the XML file inside the zip, it will show you the commands you need to type to flash each section and when to reboot the bootloader
Phone: Samsung Captivate I-896, with AT&T stock Android 2.2 flashed to it. Rooted and unlocked.
Action: Deleted some *.odex files from Root/Data/App, following a guide to get around the "out of space" message while trying to install software. Cleared Delviks cache directory.
Problem: First restart after above actions(which didn't resolve the out of space message issue), phone shows start-up animations, gets stuck with black screen. Left like this overnight, nothing happens. Vibrates every 50 seconds or so. Respons to hardware Vol+ press with the home/back/menu backlight. Otherwise, no response to anything, black screen(backlight on). Does not receive phone calls. I do not know for sure if the action listed above is the one that caused this situation, but I assume so since it was the last action taken before the issue appeared.
Solutions attempted: Tried every possible permutation/combination of buttons/usb cable/etc/ restarts etc. listed here: http://forum.xda-developers.com/showthread.php?t=858765&page=1, except Jig. The phone would not go into recovery or DL mode.
Question.
Am I correct in assuming that forcing the phone into recovery mode and reflashing a new system(or reflashing the old one) is the only way to get the phone to work again?
There is no way to "soft-reset" the phone, with all settings reverted back to stock, if it does not boot up completely?
Titerepayaso said:
Phone: Samsung Captivate I-896, with AT&T stock Android 2.2 flashed to it. Rooted and unlocked.
Action: Deleted some *.odex files from Root/Data/App, following a guide to get around the "out of space" message while trying to install software. Cleared Delviks cache directory.
Problem: First restart after above actions(which didn't resolve the out of space message issue), phone shows start-up animations, gets stuck with black screen. Left like this overnight, nothing happens. Vibrates every 50 seconds or so. Respons to hardware Vol+ press with the home/back/menu backlight. Otherwise, no response to anything, black screen(backlight on). Does not receive phone calls. I do not know for sure if the action listed above is the one that caused this situation, but I assume so since it was the last action taken before the issue appeared.
Solutions attempted: Tried every possible permutation/combination of buttons/usb cable/etc/ restarts etc. listed here: http://forum.xda-developers.com/showthread.php?t=858765&page=1, except Jig. The phone would not go into recovery or DL mode.
Question.
Am I correct in assuming that forcing the phone into recovery mode and reflashing a new system(or reflashing the old one) is the only way to get the phone to work again?
There is no way to "soft-reset" the phone, with all settings reverted back to stock, if it does not boot up completely?
Click to expand...
Click to collapse
Sounds pretty accurate. You'll have to get a jig to get in download mode, flash stock Odin KK4 to fix w/e happened during your testing.
Thanks Bwolf. I just tried ADB console on a different computer and it connects to the device just fine in spite of black screen. I guess I had one thing right, USB DEBUGGING enabled before this whole deal.
Question: is there any way I can restore the phone using the console without wiping everything?
Titerepayaso said:
Thanks Bwolf. I just tried ADB console on a different computer and it connects to the device just fine in spite of black screen. I guess I had one thing right, USB DEBUGGING enabled before this whole deal.
Question: is there any way I can restore the phone using the console without wiping everything?
Click to expand...
Click to collapse
Make a backup with ADB.
Once that's done, push download mode with it and get Odin KK4 (without bootloaders). You'll have to start from there to fix w/e went wrong.
You don't have to wipe your sd doing so but you will lose your apps and such. If you backed up your phone with your Play Store account, it will re-download your apps as you're done booting up.
To get back up where you were, grab Corn Kernel, flash it with Odin 1.87 and then follow the full instructions of the ROM you wanna use.
Hello.
I was playing around a bit, and made a bad decision on disabling a sys app, with a root uninstaller app.
Now my phone starts up, but stays on the 'samsung' splash-screen.
My home doesn't seem to get loaded, so its stuck there.
I do, however, get notification sounds from text-messages and push-services.
My phone is rooted, but had no recovery installed, neither did I run busybox.
Not sure wether it runs 4.1.1 or 4.1.2, but I guess 4.1.1 because there's no intern recovery I can activate...
I tried flashing the recovery package with odin, still can't seem to get inside recovery... (Yes I can get into Download Mode)
I tried to reboot into the recovery via adb, but my phone - logically - doesn't respond to those.
Apparently, my USB Debug is not activated also... The phone connects, but I can't even do something with tools like GS3 Mini Toolkit.
Kies doesn't seem to connect either (even when the phone is on)... probably services that don't get started due to a battery saver app...
Long Story Short
Is there a rom & kernel, that can fully wipe my phone, via Odin, cause Download Mode seems to be my only option in recovering my phone.
Or any solutions that you could come up with.. because I already tested so much things,
and it's still stuck on the samsung 'lighting up' logo and a black screen.
The phone is for work & personal use... and I don't have the option to replace it atm.
I really need to get it working again... it was the only smartphone I ever had a decent battery life with (avg. 2.5days)
Thanks in advance!
- Fixed, I got into recovery mode, I forgot to stop pushing the powerbutton... so it rebooted. YAY :highfive:
Hello people, sorry for the long post, but i hope theres sufficient information to help you help me.
So... I come here to ask for your help and opinion. I need your guidance.
History: I was using my Moto G (2nd gen) to control the Smart TV Youtube App when, suddenly, my phone freezed completely. I tried to lock/unlock the screen and to turn off but it reset by himself and i was "oh, ok, good". Well, not so good. When it turned on again it showed the Motorola blue logo screen but turned off. Then turned on again, showed the logo, turned off and stayed is this loop until the battery went dry. After recharging i tried to turn it on again, but the same thing happened. I also tried to enter Recovery and Factory Reset but, again, the same thing happened. It doesn't even shows the screwed android logo upon recovery selection.
I made some research hoping there was a way to access the internal memory, to backup everything i could, before sending it to the technical assistance (i would copy even system files if possible).
I connected via usb to my computer, tried adb, tried fastboot, nothing worked.
Reading about fastboot stuff i found this comments on a website ( lifehacker .com/the-most-useful-things-you-can-do-with-adb-and-fastboot-1590337225 ):
"Another thing that most guides out there seem to miss.... If you need to do something in a custom recovery ROM, you do not need to flash it. You can just directly boot it from a local image on your computer using adb. A lot less destructive.
Something like:
adb boot CMR.img"
"I don't think he means "destructive" in the sense of it harms your phone. But rather, that using one recovery does not mean you have to eliminate the previous one. Say you want to try out some feature of TWRP, but you really like Clockworkmod Recovery. This would allow you to run TWRP temporarily, while still keeping Clockworkmod as the default recovery.
Sort of like using a Live DVD to boot into Ubuntu without destroying your Windows partition."
Now my question(s) is(are): Can I do something to save some data without compromising my warranty, so I can send my phone to Assistance later?
If I can flash the ROM (and access my data), do I need to unlock and/or root the phone? Is this process reversible?
I hope you can help me, thanks.