Database Develop

[Q] [Question] Will Sprint exchange my hero?

I have one of the Hero's that will not let me overclock past 691, plus there is a crap load of dust underneath my screen.....do you think Sprint would exchange my phone for one that will let me overclock into the 700's?

How long have you had it, out of curiosity
...and I doubt they'd do it if that's the reason you tell them you want a swap!
Sent with the xda app using CM6

It is just under a year, I am probably going to just upgrade to the Evo in December since I am due for an upgrade then. But it annoys me that I can't overclock the way most of you guys can.

I always call them rather than go in. Tell them you live 20 miles or so from the nearest repair center. They will transfer you to a truobleshooter, the Hero has a known speaker problem. Say when using the phone you can barely understand because the speaker is crackling. That worked for me, one of the 4 replacements I have gotten
Sent from my HERO200 using XDA App
It also helps that the phone you want to replace is your primary line. One I want to try next is the USB, this way they dont know if it is your phone or the charger. They will have to send a complete kit (new phone) rather than a replacement.

[Q] Nexus One restarts frequently

Hi all,
I've had a problem with my Nexus One ever since I got it.
Whether I use a custom ROM or the stock one, the phone restarts itself 4-5 times a day. However, this only happens when I'm in Bahrain.
I've used my phone in Cyprus and in UK without a problem. I am completely stumped :/
If it helps, I'm currently using CM 6.1.0-RC1 on the following networks:
Bahrain: STC / VIVA
Cyprus: CytaVoda
UK: O2
Thanks

Noone have any idea what the problem might be?
Any suggestion is welcome

It happens to me too.and someone suggest to me to decrease my cpu speed(from setcpu). But i never tried it. I updated to CM 6.1 RC2. and the problem dissapear
Sent from my Nexus One using XDA App

Yeah happened to me only once, I was play around with SetCPU and overclocked it way too much. Hasn't happened again since.

Do you have to pull the battery for it to boot after it restarts? That was the case in my situation and it was a hardware issue.
Sent from my Nexus One using XDA App

ive seen and heard of certain cell towers that this will happen with. i had a problem with a certain tower when i was using my g1. i called tmobile and explained the situation then they reset the tower and all was good after. corrupt data being sent from them that your phone reacts to(or something like that.

It has happened to me few times, most likely it's caused by kernel.
some people report improved stability after flashed an over-volted kernel (Wildmonks provides customized over-volted kernel)
so you might want to give the over-volted kernels a try

In my case I had a perfectly working Nexus one but I cracked a screen. I paid $55 to HTC and I got a replacement. Now every replacement I get from HTC reboots on any application which used to make my phone warm. CPU test, Tower games, etc... They all cause phone to reboot within 5 minutes. I think it is overheating...
Waiting for 3rd replacement from HTC...

Text messages hang on pending.

I just picked up my vivid on tuesday. I have been having issues ever since I got it with being able to successfully send texts. They just hang forever in the thread with a "pending" status.
Originally, i was worried this was a rom issue. I've tried every ROM.... Same issue with every single one. I relocked bootloader and went back to stock, and had some luck, but only about 18 hours before I started experiencing issues again.
Has anyone else experienced this with their vivid? Rooted, or otherwise. I'm about to take this thing back and go back to my Inspire. This is getting real old, real quick.
Any replies would be greatly appreciated.
SwiftKeyed from my HTC Vivid using XDA Premium

I have not experienced it, it sounds like it may be an APN issue though, did you experience the same issue with your stock rom?

Yes I see this every time I flash a new Rom , just when I restore the apn setting it starts to work again.
Sent from my HTC Raider X710e using XDA App

davidcampbell said:
I have not experienced it, it sounds like it may be an APN issue though, did you experience the same issue with your stock rom?
Click to expand...
Click to collapse
zombie.raised said:
Yes I see this every time I flash a new Rom , just when I restore the apn setting it starts to work again.
Sent from my HTC Raider X710e using XDA App
Click to expand...
Click to collapse
yep. i've tried every possible apn setting. even older ones that are only for hspda+. nothing works. i can't say i was on the stock rom long enough to text, but i did relock the bootloader, and reapply the ship rom for att, and experienced the same issue.
i'm going today to get a replacement device. hopefully it's just a shoddy one.

goodbye vivid.
well, after less than a week, and two vivids....i'm done with this device. both of them refuse to send texts after approximately 10-12 hours. as much as i hate to leave the htc brand [and despise the blue tone of samsung devices], i have to go to the skyrocket due to it's comparable hardware.
i'm pissed....i was super excited about the vivid, but it has been a severely disappointing, aggravating experience overall.

I had an issue twice before, one was a problem with the sim and the other was the mistake of putting my sim in an iPhone where it would only send as an imessage
Sent from my HTC Raider X710e using xda premium

Ive been having the same issue since I got the phone in November.
The only way I can get messages to send (sometimes) is to restart the phone, then they send in bulk.
I have done the following:
-factory reset
-tried stock/custom rom (HoliRaider, RumRaider)
-had the phone replaced (2x because Rogers is rather stupid)
-tried the SIM in another phone (X10) and it works 100%
-tried SIM in a 'floor model' Raider at the Rogers store, worked (only had the SIM in for 10 mins)
-factory reset (again)
-tried on all the variants of network (Auto, WCDMA, GSM) no change
I have asked a few times if trying a new SIM would be worth it, tech keeps saying no...
Needless to say I have my Raider on Kijiji trying to sell/trade for a SGSII.
Love HTC but i need to be able to send SMS.

So it sounds like the sim is the issue if you used a floor model sim and it was fine , so demand a new one?
Sent from my HTC Raider X710e using xda premium

Guys by any chance you have phonelocator pro install on your phone? If so that's the problem there. As soon as send a text to locate the phone my wife's messages stops sending until you restart the phone I contacted the dev with no help from him.
Edit - BTW The problem could be cause by any apps that intercept sms like any Messaging replacement app ect but I'm not %100 sure is anyone of those apps but Phonelocator pro from the market.
Sent from my SAMSUNG-SGH-I727 using xda premium

this started happeningto me because i had WMD (whers my droid) on my phone, as soon i removed it and delete the pending texts and rebooted, text started to work again.
I tested it again a few days after by re-installing WMD and same results.
So if you happen to have any text based GPS locators it might be the issue.
A different sim worked for me too because the number changed and the text failed to send. it was WMD and i asked the dev and he was no help and said uninstall my program i can't do anything for you.

[Q] Random crashes. *death grip update*

Hi All,
I don't want sound like a complete n00b, but there is no other way to describe this. Since a week or 2 my sensation XL is rebooting randomly. I'm running stock rom. First i thought it was a bad app or something. I did a factory reset, updated it to ICS 4.0 & no apps installed. But it keeps rebooting! hell! it is getting worse! i'm now rebooting countless times a day! sometimes when i Unlock, during browsing, calling, absolute RANDOM!
The phone is about 2 months old, not branded. no damages or anything.
Hope someone can help me!

If you have a warranty on it. Send it.
If not, honestly could be a million reasons for this problem.
Surely this is a problem with hardware.

Yeah what stona said. Sounds like a dodgy mobo
Sent from my HTC Sensation XL with Beats Audio X315e using Tapatalk 2

Thought so, and I already intended to return it. But strange thing is that it happened after several weeks working perfectly.

This is micro electronics. A little moisture and integrated circuits are raging.

So here is an update.
I went back to the shop with my phone and they sent it back to HTC. After about 10 days i got note to pickup my repaired phone. The random reboot has been solved due a "boardswap". But the connection loss I also had frequently was still there. I googled this issue and saw the term "death grip" also known problem with the Iphone4.
Today at work i made the below video.
youtu.be/NsdT9v4NW7M
Awaiting your comments.

I've found that if you hold it round the bottom white insert on the bottom, my wife always drops a bar? Happens on every rom.
Sent from my HTC Sensation XL with Beats Audio X315e using xda premium

Laue said:
So here is an update.
I went back to the shop with my phone and they sent it back to HTC. After about 10 days i got note to pickup my repaired phone. The random reboot has been solved due a "boardswap". But the connection loss I also had frequently was still there. I googled this issue and saw the term "death grip" also known problem with the Iphone4.
Today at work i made the below video.
youtu.be/NsdT9v4NW7M
Awaiting your comments.
Click to expand...
Click to collapse
To avoid that, do like me. For 4 months in Hogwarts i learned to lift, unlock or take a call without touching the phone

Okay, so this means I have to accept that this phone drops 3 bars of signal when i hold it pretty normal if you ask me.
I've been an HTC fan for almost 10 years now but i'm not sure if i'm gonna accept this with my new phone...

Laue said:
Okay, so this means I have to accept that this phone drops 3 bars of signal when i hold it pretty normal if you ask me.
I've been an HTC fan for almost 10 years now but i'm not sure if i'm gonna accept this with my new phone...
Click to expand...
Click to collapse
Seriously now.....i have same issue when i hold it, but i am a bit in not good covered area. When i hit downtown no matter how i hold my phone it has full reception. I don't know why that happens but it is not a biggy for me.
Nothing personal but to be a fan these days is not wise. You say you will not accept that. Well wait 1 year and you wish to have such quality like now

Death grip a fact?
I have a similar issue with my own Sensation, and mine is only 4 months old. Almost every 1 in 2-3 calls ends in an reboot during the call. I have no idea why. I thought it was due the duration of the call, and the phone overheating, but it happens sometimes as soon as I answer the phone. Does it have something to do with the apps on the phone taking up too much memory? Or is it this unproved death grip idea? I don't know.
Is there any light you can shed on my problem? Thanks!

mgar7006 said:
I have a similar issue with my own Sensation, and mine is only 4 months old. Almost every 1 in 2-3 calls ends in an reboot during the call. I have no idea why. I thought it was due the duration of the call, and the phone overheating, but it happens sometimes as soon as I answer the phone. Does it have something to do with the apps on the phone taking up too much memory? Or is it this unproved death grip idea? I don't know.
Is there any light you can shed on my problem? Thanks!
Click to expand...
Click to collapse
I also experienced this kind of problems, to me it seemed that cleaning the battery contacts did the trick, you should try it and see if it works or not.
You could try to clean them with a toothpick or if the the phone is older and you don't care that much for the battery contacts with a screwdriver (i used to do this on older phones like my old and trusty Nokia N95, also had random reboots )
Other than this i don't know what to say, as for the ROM, it did this kind of things on stock ICS, modded ICS, sense 3.6, sene 4.0, sensless, it didn't matter what rom or kernel i used, so this what i believe was the problem.
Hope this helps

I had my phone flashed since I experience this so called death grip - random crash. does rooting help to resolve this? my phone is now 1 year old since I bought it.

[Q] How many HK owners are having data/voice issues?

A simple "yes" or "no" and where you are located should suffice.
Spent a total of 5 hours with Sprint between the phone and corporate stores since the first day this came out and today I was finally told the truth that all Sprint HK M8 owners are facing data issues.
To be specific(D.C. is a spark area) Every 15 minutes or so, my data/voice will drop regardless of what I am doing and pick back up anywhere between 1x and lte/spark 3-4 minutes later like clock work.
The lady at the corporate store let me see how my phone was in the red(see last pic). I went back to stock unrooted. Downloaded the .15 update. Updated profiles, PRLs, ##72786# data resets constantly and this problem still exists. The best that any representative could do is credit me $30 for my troubles(bull ****). Tried to get a replacement handset and they told me no. No one has given me any sort of "this will be fixed soon". Its always "well.....profile/prl/data updates cant fix this so a technician will look at your local tower"
I'm trying to get a rough estimate as to how many people are having the same problems
Here are pics for reference. This all happened with in 2 hours and continues to happen
http://imgur.com/a/5GeWu
Don't be surprised if you see this on other forums. Kind of going every where to see how many are having issues.

It's your phone. You need a replacement. I had the same issues, went into a store. They replaced my phone. No more issues.
Sent from my 831C using Tapatalk

mjs2011 said:
It's your phone. You need a replacement. I had the same issues, went into a store. They replaced my phone. No more issues.
Sent from my 831C using Tapatalk
Click to expand...
Click to collapse
That was my problem. They said they wouldnt swap phones because its not the phone's fault.

Im having the same issues but only when connected to my airrave.

No,
I did encounter issues when I first got my phone......... but did a system update the first day and all issues seem to be fixed ..this update does note that it corrects this type of problem .. on my phone anyway

munsterrr said:
That was my problem. They said they wouldnt swap phones because its not the phone's fault.
Click to expand...
Click to collapse
Might want to have them check the SIM Card Reader. When I brought mine in after having the phone for a week, they told me that the issue were a result of the reader being busted. They replaced my phone right away with no issues since I only had it for a week. From what I hear is that the longer you've had the phone, the less likely Sprint will replace it though.

I'm heading over to the store again today to have them actually look at it.

They finally acknowledged that it is a handset problem. After looking at the service trends again I was red in voice and device was grey(don't know what that means). Crossing fingers that this fixes the issue but also Hoping that this isn't the only solution as it sounds costly

munsterrr said:
They finally acknowledged that it is a handset problem. After looking at the service trends again I was red in voice and device was grey(don't know what that means). Crossing fingers that this fixes the issue but also Hoping that this isn't the only solution as it sounds costly
Click to expand...
Click to collapse
Grey means not enough data collected yet to determine anything.
I'm having bad issues as well as everyone else I personally sold HK and Non HK M8 too something is not right.. I'm to scared to order myself a replacement and not be able to achieve S-Off on it.. But I could buy the 25 dollar app to get it. Anyway Ive asked about these issues no response worth talking about. Hope to solve this soon guys...

Just got an HKE no problems here. I actually get better signal and speeds than on my Note 3. No Spark just LTE
Sent from my 831C using XDA Premium 4 mobile app

It's a damn shame. Flew through Milwaukee, Vegas, Reno, and am in lake Tahoe on vacation and it's the same **** everywhere.

Flash the roam only mod then the Verizon prl. I'm getting better signal now then when I was with Verizon. I also have an hk m8 btw.

Received my replacement at 11am(EST) this morning and have had zero drops or issues since then. Been at full service in Spark since then.
Will update this thread in a few days with my findings.
Sucks because I am afraid to root/s-off because everything is working but I miss my backups of apps(Ti Backup) that I have been working on for years and hate these damn ads and bloat ware.

Im in the same boat waiting on my replacement tommorow. Im looking at it this way. Make sure you have the latest firmware and there should be no difference. I guessing bad antennas in some and some are just lucky and got a good one. Maybe start a thread Rooted vs Non rooted with signal quality and maybe we can answer our own question?

I have been holding off a Sprint visit for weeks, but after getting voicemails without getting phone calls on numerous occasions, I will have to go to Sprint.
However, after completely unrooting my phone in preparation to go to Sprint, I might not root my replacement whenever I decide to go there.
HTC Backup is excellent, in my opinion, and it really helps we with my lack of Titanium Backup. I don't like the ads either, but I think that it might be time to throw in the towel on rooting my phone. I've gotten more than my share of rom flashes and whatnot.

I was given a replacement due to my original having a bad antenna. Ive had zero issues since getting my new phone
SENT FROM MY ROCKING HK M8

I just as got my second one In less then a week and it keeps showing data connection error or some like that

If you're having trouble with your HTC One M8 download the latest latest network performance test tool.
"dl3 . htc . com/us/sprint/network_performance_test_tool_v0.85.zip" <=== Official website I cant post link currently so remove spaces.
If you get a red screen with NG device you need a replacement. It's a known device problem so charges will be waived.

New radio seems to fix problems
I was having tons of data connection issues with my M8. I recently followed the posts on doing the recent firmware update (OTA for those of you not rooted) and it includes a radio update. The new radio seems to be working quite well and I haven't had any connection issues. Hopefully this works for you guys too.

Amsick you can get into big trouble for that lol
Sent from my 831C using XDA Premium 4 mobile app