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Hi everyone, I just ordered my Note 3 this morning California time at 8:00am through calling AT&T because they had to do exceptional upgrade on my line and they are sending it overnight so I should receive it by 8pm 10/5/13 per ATT rep. Anyways, attached is the pic from this morning, as of 15 mins ago under 'Shipping Date' is now 10/4/13, shipped by UPS but no tracking # yet. I just checked the other email confirmation they sent me and I notice it's the wrong color! Apparently ATT rep ordered the black one, but I want the white phone. the 2nd pic shows item #6159A which equals to the black one after I googled it.
Has anyone gone through this problem? Anybody ordered wrong color and went to corporate store to exchange? Please help a newbie and i'm so sorry if i'm posting at the wrong thread.
merrah89 said:
Hi everyone, I just ordered my Note 3 this morning California time at 8:00am through calling AT&T because they had to do exceptional upgrade on my line and they are sending it overnight so I should receive it by 8pm 10/5/13 per ATT rep. Anyways, attached is the pic from this morning, as of 15 mins ago under 'Shipping Date' is now 10/4/13, shipped by UPS but no tracking # yet. I just checked the other email confirmation they sent me and I notice it's the wrong color! Apparently ATT rep ordered the black one, but I want the white phone. the 2nd pic shows item #6159A which equals to the black one after I googled it.
Has anyone gone through this problem? Anybody ordered wrong color and went to corporate store to exchange? Please help a newbie and i'm so sorry if i'm posting at the wrong thread.
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don't open the box and you can exchange it without the $35 restocking fee... you needed item 6171A for white
delete
I've had problems returning an "online" item to a store before so I would call AT&T support first and have them call the store and speak to the manager first to verify it so there's no headaches.
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mazdamiata210 said:
I've had problems returning an "online" item to a store before so I would call AT&T support first and have them call the store and speak to the manager first to verify it so there's no headaches.
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The Corp stores are their own entity, so the CSR carries no weight with them. I honestly doubt they would even go as for as to call. Have them note your account, and surely the local store will do an exchange for an unopened item. Good luck to the Op.
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Thank you everyone!
I called AT&T noted that they ordered the wrong color and I can just come into AT&T store and switch it.
Waiting for my phone to get here this week and hopefully the corporate store won't give me hard time
Thank you again! :good: :highfive:
americasteam said:
The Corp stores are their own entity, so the CSR carries no weight with them. I honestly doubt they would even go as for as to call. Have them note your account, and surely the local store will do an exchange for an unopened item. Good luck to the Op.
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I had this happen when I wanted to upgrade a week early. They called the store and told the manager while I was there.
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mazdamiata210 said:
I had this happen when I wanted to upgrade a week early. They called the store and told the manager while I was there.
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Really. May use that next time if needed. Thanks for the info.
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Well my question was finally answered today. Turns out you have to start your 6 month trial for Google Music by October 15th. I'm wondering if it's the same for everyone?
Sent from my XT1080m using xda-developers app.
Both my fiancee and I got this email as well. I already have All Access activated on my account and we were going to wait until it was up before activating my fiancee's 6 months, looks like that plan is out the window.
I was hoping to wait to activate it until spring for outside exercising. Guess that's not gonna happen.
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This might be a dumb question.. I have all access already.. How do you actually redeem this
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cold21blooded said:
This might be a dumb question.. I have all access already.. How do you actually redeem this
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The offer comes up upon launching Play Music on your phone. Since you already have it, I've read that you can redeem the 6 months by cancelling your current subscription and then launching Play Music on your phone (you may or may not need to clear the app data).
Didn't work
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Hmm...not sure then. From what I've read it should be as simple as canceling the current subscription, clearing the Play Music app data, and then launching Play Music. I didn't have a previous All Access subscription so I can't confirm it myself, but others have said they were successful with that method. Perhaps Google caught wind and have prevented previous subscribers from being eligible.
After speaking with Google, I was told that i would have to cancel my 7.99 subscription and start a new 9.99 subscription to take advantage of the offer. Verizon would not help even though there have been reports of them giving customers a refund for the offer balance.
I just bought pearl jam from Canada and signed up for their radio service! Can't be happier. Did I miss something or is this new for Canada?
Sent from my Nexus 4 using XDA Premium 4 mobile app
There are a lot of Google services not available for Canada... Wallet is another not up here yet..
Im glad the radio part works.. cant wait to try it out
I really wish we could buy music from GP here >.<
but there's radio now?
sdmackie said:
I just bought pearl jam from Canada and signed up for their radio service! Can't be happier. Did I miss something or is this new for Canada?
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I can't do this yet here...must be a fluke accident. Cause i can't purchase music and the all access don't work for me yet.
M3drvr said:
I can't do this yet here...must be a fluke accident. Cause i can't purchase music and the all access don't work for me yet.
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I know Google music had trouble today. I have accessed it on WiFi and on 3g, on my mobile and laptop at work. Located in Vancouver.
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sdmackie said:
I know Google music had trouble today. I have accessed it on WiFi and on 3g, on my mobile and laptop at work. Located in Vancouver.
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I can stream my current music i have uploaded, but no way to purchase.
Shall we create a new thread each time some country gets some service available? Do we have to create threads for every country? Come on...
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Gallardo994 said:
Shall we create a new thread each time some country gets some service available? Do we have to create threads for every country? Come on...
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Well, Canada getting anything is quite groundbreaking! Thats what this is all about.
Theres no Radio on my google music... maybe I didnt get update?
Welcome to Canada!
I'm glad a post was made announcing Google Music's availability in Canada, perhaps a new thread dedicated to services actually available to Canadians should be started, for example Amazon app store is finally available to us Canadians (Free app of the Day):victory:
For those who don't care I understand, but many many services are delayed or blocked for us up here so having a resource or post letting us now about one finally getting loose up here is great!
---------- Post added at 06:04 AM ---------- Previous post was at 05:44 AM ----------
gd6noob said:
There are a lot of Google services not available for Canada... Wallet is another not up here yet..
Im glad the radio part works.. cant wait to try it out
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I just checked and hxxp://www.google.ca/wallet/ is up and running but when I try to install the Google Wallet app to my Nexus 4 it says no eligible devices available if it doesn't work why the site with a .ca domain
biline said:
I just checked and hxxp://www.google.ca/wallet/ is up and running but when I try to install the Google Wallet app to my Nexus 4 it says no eligible devices available if it doesn't work why the site with a .ca domain
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LOL because Google doesnt like to offer Canada all the services... for US only..
Even google voice doesnt work in Canada.. you need to trick google into thinking your a US resident.. the number they give you is a US number also..
sdmackie said:
I just bought pearl jam from Canada and signed up for their radio service! Can't be happier. Did I miss something or is this new for Canada?
Sent from my Nexus 4 using XDA Premium 4 mobile app
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Did you get a App update (what is the version of Google Music you have?)?
MrDouf said:
Did you get a App update (what is the version of Google Music you have?)?[
This is how it happened. I accessed the Play Store, and went to Music. It was there that I found music for sale! I immediately bought the new pearl jam cd. I now believe that it was this purchase that brought about the changes to Google music on my phone.
I am running v5.2.1224L.847622
The only thing of note is that in my Google wallet settings, I have a visa for purchases. The address for it is in the U.S..
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Some trickery must be invovled
I just tried to access Google music and I got this message
"The Google Play music player is currently available in select territories"
I wonder if it has something to do with the fact the user who got it working has a Credit card with an American address
biline said:
I just tried to access Google music and I got this message
"The Google Play music player is currently available in select territories"
I wonder if it has something to do with the fact the user who got it working has a Credit card with an American address
Click to expand...
Click to collapse
The visa is a Canadian card, I just changed the address to a company in the U.S. that I use for shipping purposes.
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sdmackie said:
The visa is a Canadian card, I just changed the address to a company in the U.S. that I use for shipping purposes.
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Ah, this is why! Thanks for sharing...
gd6noob said:
LOL because Google doesnt like to offer Canada all the services... for US only..
Even google voice doesnt work in Canada.. you need to trick google into thinking your a US resident.. the number they give you is a US number also..
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It's not Google's fault, blame the CRTC & banks, for Google Voice & Wallet not being here.
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marathone said:
It's not Google's fault, blame the CRTC & banks, for Google Voice & Wallet not being here.
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Grand Central, the company Google purchased and transformed into Google Voice, offered Canadian numbers.
Plus there are several talk/text applications that offer Canadian numbers like Fongo.
Don't know, but I'll take your word for it. Perhaps it's size - smaller player's get away with it, while bigger companies play by the rules? I'm sure if they could Google would go for it - it's in their interest to do so.
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My brick and mortar t-mobile store just told me it was launching the 18th. He sounded very confident. What happened to the 12th. Or is this just my local store. Kansas city, mo
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ggreenwood334 said:
My brick and mortar store just told me it was launching the 18th. What happened to the 12th. Or is this just my local store. Kansas city, mo
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Which store?
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The one in liberty
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ggreenwood334 said:
The one in liberty
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What store? Att, best buy??
T mobile.
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T mobile. Can't believe I forgot that. Lol
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Pretty sure the sprint rep meant Nov.15 for sprint
Maybe they will take pre orders on the 12th. Maybe that's where thatcrumor came from. It just doesnt make sense that google play store pre orders aren't here until around the 21st.
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xx8todiefor6xx said:
Pretty sure the sprint rep meant Nov.15 for sprint
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Sprint launches phones on Saturdays?
Store reps are some cheaply paid people. What can they know about corporate stuff.
PaisanNYC said:
Sprint launches phones on Saturdays?
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Yeah that thru me off to. Waiting on reply from them on twitter? Will report back
oneplus said:
Store reps are some cheaply paid people. What can they know about corporate stuff.
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True. Maybe he doesn't want it to busy on the 12th. Lol
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It is also possible that the rep knows when they are getting shipment. Not all of the T-Mobile stores are getting stock on the 12th. Some may get it in the evening. Some may get it day(s) later. Even with some of the recent launches, like the Note 4 some stores didn't have stock in the morning they got their shipment that evening.
source
coming from someone who works in merchandising... I would be amazed if corporate even knew what corporate was doing. Lol
cupfulloflol said:
It is also possible that the rep knows when they are getting shipment. Not all of the T-Mobile stores are getting stock on the 12th. Some may get it in the evening. Some may get it day(s) later. Even with some of the recent launches, like the Note 4 some stores didn't have stock in the morning they got their shipment that evening.
source
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That was my first thought. He just sounded confident it was LAUNCHING the 18th. It's not the biggest T-Mobile store. But its a newer one. I'm still shooting for Wednesday. My phone case will be here tomorrow. Google may be telling them when they go on sale. So they may have no idea. But chances are. They will try to sell me a Samsung when I walk in.
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ggreenwood334 said:
That was my first thought. He just sounded confident it was LAUNCHING the 18th. It's not the biggest T-Mobile store. But its a newer one. I'm still shooting for Wednesday. My phone case will be here tomorrow. Google may be telling them when they go on sale. So they may have no idea. But chances are. They will try to sell me a Samsung when I walk in.
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There is a user around here that posted a spreadsheet stating which stores will be getting it in or not, here . How true the data will be come Wednesday, don't know. But it seems legit enough.
I read a few articles this weekend that said T-mobile and other carriers will have extremely limited supply. So it will be like the play store and sell out in minutes I bet. So unless your in front of your computer hitting refresh the whole day I doubt you will get one. Its just like the Nexus 4 and 5 launch. It was several months after release that anyone could actually get one in a normal way.
Another local store said they might be getting them in this Wednesday. He will know tomorrow. That store was not on the list linked above. So we will see.
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Anyone that got the phone during BF weekend get the free Google play credit yet? Got my phone that Saturday and the Welcome to Nexus 6 email also, but no credit yet.
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Shawheim said:
Anyone that got the phone during BF weekend get the free Google play credit yet? Got my phone that Saturday and the Welcome to Nexus 6 email also, but no credit yet.
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If its like the $20 Chromecast credit you need to sign into wallet.google.com and select Payment Methods to see it in your account. Mine shows up there but not in the Google Wallet app and i dont see a way to see it in your Play Store account.
I have not purchased anything yet from the Play Store with it but would assume that it will just show up as a credit towards the PlayStore purchase once you go to purchase whatever.
I'm with sprint and I bought my phone on black Friday and on December 5th I got a text from Sprint with my $50 redeem code.
Not sure how other carriers or GPS purchase is getting their $50.
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Yeah mine was purchase at Sprint on the Saturday following black friday. No text as of yet....
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I didn't know I was supposed to get any credits, I bought mine on black Friday from T-Mobile. Anything I should do?
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