[Q] hard bricked captivate: under samsung waranty - Captivate Q&A, Help & Troubleshooting

the phone wont turn at all neither it charged. my phone is rooted, and unlocked,
but according to the purchase date it is under warranty,
can i send to samsung? is there anyway they can find out?

maxximboy1 said:
the phone wont turn at all neither it charged. my phone is rooted, and unlocked,
but according to the purchase date it is under warranty,
can i send to samsung? is there anyway they can find out?
Click to expand...
Click to collapse
I have sent my rooted phone running gb twice to samsung(I bricked the bootloaders).they don't check for that at all.samsung only cares about water or physical damage.but they will erase all your data and put the stock at&t froyo though.just call them and tell them you phone won't turn on and wont charge and you don't know why.don't mention that you rooted it.the whole process takes about 2 weeks and its free.
Sent from my GT-I9000 using XDA Premium App

Related

Did I void mySamsung Captivate warranty

OK I know there are a lot of different opinions
But I just need some feed back because my soft keys were doing crazy things my Captivate was rooted recently it got even worse so I went through warranty (which I technically shouldn't have because I bought my captivate from eBay) but the day after I called warranty and they shipped a refurbished Captivate my phone started working correctly. I panicked and Odin one clicked my phone so they wouldn't know it was rooted then since it was working properly I did one click again but while it was restoring back to factory setting I disconnected the USB cable to say that it was bricked...it doesn't turn on the regular way and it will only go into download mode what happens now is my warranty voided cause if so they are talking about $339 processing fee
Sent from my SAMSUNG-SGH-I897 using xda premium
As long as the phone is still under one year then it is still under warranty it doesn't matter where you bought it from, and you do need to flash back to stock but there is no need to brick the phone on purpose
Currently Pinnacle 1.2 and have never been happier
dscott973 said:
OK I know there are a lot of different opinions
But I just need some feed back because my soft keys were doing crazy things my Captivate was rooted recently it got even worse so I went through warranty (which I technically shouldn't have because I bought my captivate from eBay) but the day after I called warranty and they shipped a refurbished Captivate my phone started working correctly. I panicked and Odin one clicked my phone so they wouldn't know it was rooted then since it was working properly I did one click again but while it was restoring back to factory setting I disconnected the USB cable to say that it was bricked...it doesn't turn on the regular way and it will only go into download mode what happens now is my warranty voided cause if so they are talking about $339 processing fee
Sent from my SAMSUNG-SGH-I897 using xda premium
Click to expand...
Click to collapse
since you r willing to brick your phone may as just flash using oneclick since u were doing that initially and that will bring it back to the way u had it...
OK so as long as I use Odin I'm good even if its working properly?
Sent from my SAMSUNG-SGH-I897 using xda premium

[Q] I think my LG Thrill doesn't boot

My LG Thrill is not booting. The battery is fully charged. I even replaced the battery and nothing. I am past my warranty and I was wondering if there is a way to fix it?
How can you already be past the one year warranty?
Sent from my Galaxy S II (i777)
I'm not past the year warranty but if I returned it to At&t they would charge to get a new one (So I was told by customer service). So I'm just seeing if there is a way to fix it before I pay.
Trizzy_Trae said:
My LG Thrill is not booting. The battery is fully charged. I even replaced the battery and nothing. I am past my warranty and I was wondering if there is a way to fix it?
Click to expand...
Click to collapse
Is it not powering on at all? Or just wont boot into android?
Sent from my LG-P925 using Tapatalk
Trizzy_Trae said:
I'm not past the year warranty but if I returned it to At&t they would charge to get a new one (So I was told by customer service). So I'm just seeing if there is a way to fix it before I pay.
Click to expand...
Click to collapse
I swapped 4 captivates between me and my wife in the last year, I have never heard of being charged for warranty replacements. I could understand a restocking fee if you want to return, but not for a warranty replacement. But, I have always handled it over the phone, never in store. I have always been able to get a replacement overnighted to me without issue or charge.
Sent from my Galaxy S II (i777)
Try to connect to the computer through usb and see if it is recognized during "boot"
Its not powering at all. Ive connected it to the computer through USB and its in a loop of the computer recognizing it and not recognizing it.
Did you do anything to it, CWM, ROM etc? When I soft bricked my captivate that's all it would do. I had to get a jig to fix it.
I don't know how to unbrick a Thrill, but I think the O3D forum has an unbrick method that should work, if its a soft brick vs hardware failure.
Sent from my Galaxy S II (i777)
I did CWM and installed a ROM
If the computer "see" the phone it means that at least is not totally dead.. probably it is just bricked follow the unbricking phone guide in the Optimus 3d forum
I've tried that but the computer "sees" the phone then doesn't. It loops in recognizing and not recognizing. Its pretty frustrating.
did you ever fix your phone? I have a thrill here that wont boot at all..
Can you get into CWM recovery?
I have the same problem.
Have you tried holding the volume down and power at the same time? You would let go at the lg logo if it works. That should get you at least into recovery.
Sent from my GT-P7510 using Tapatalk

Phone Bricked.....Can Changing of mother board help......

My Galaxy Ace got bricked cos of using ROM Manager.........
Can the phone get a new life by changing its motherboard.......
Its been advised by samsung center, although have not told them that my phone was rooted.......
How much will motherboard cost in grey market....
vishaljain58 said:
My Galaxy Ace got bricked cos of using ROM Manager.........
Can the phone get a new life by changing its motherboard.......
Its been advised by samsung center, although have not told them that my phone was rooted.......
How much will motherboard cost in grey market....
Click to expand...
Click to collapse
Send it to Samsung Service Centre and they will know what to do.
CallMeLewis said:
Send it to Samsung Service Centre and they will know what to do.
Click to expand...
Click to collapse
He already went there. But he wants to buy the parts in the "grey market"
@OP : Y U NO repair it in samsung service center? It's your fault so don't be so cheap with your phone.
They say they will change the motherboard.
But I think they are actually using Jtag to restore the phone! I think motherboard has the IMEI number assigned to it. Mine did not change even after I unbricked my phone with service center after using rom manager.
There is no spare parts for Ace in the grey market! Best thing to do will be giving it to service center!
Sent from my GT-S5830 using Tapatalk 2
Fits better to Accessories Section.
galaxyace152 said:
They say they will change the motherboard.
But I think they are actually using Jtag to restore the phone! I think motherboard has the IMEI number assigned to it. Mine did not change even after I unbricked my phone with service center after using rom manager.
There is no spare parts for Ace in the grey market! Best thing to do will be giving it to service center!
Sent from my GT-S5830 using Tapatalk 2
Click to expand...
Click to collapse
+1.
go to the service center and use ur warranty.
If ur warranty is gone, make up an excuse.
One time, that happened to me and they didn't accept the warranty. sayin' its my fault?!
So, i made up an excuse saying that i thought this was a game and it sounded so fun...bla bla bla
I installed it then clicked on that, and then my phone didn't open.
and they got trolled, and accepted it.
man is your phone hard bricked or soft bricked
if it is a soft brick then it would get fine by simply flashing it with a new stock rom
is it hard bricked "means when pressing the power button and even on connecting it with a charger there is no response" then you have to get it's mother board changed from a service center and if it is in warranty then told tell them that it was rooted just say that it stopped working while using maps or any other pre-installed app.
ankur1801 said:
man is your phone hard bricked or soft bricked
if it is a soft brick then it would get fine by simply flashing it with a new stock rom
is it hard bricked "means when pressing the power button and even on connecting it with a charger there is no response" then you have to get it's mother board changed from a service center and if it is in warranty then told tell them that it was rooted just say that it stopped working while using maps or any other pre-installed app.
Click to expand...
Click to collapse
Rom manager = hard brick... (On ace)
Sent from my GT-S5830 using xda premium
ankur1801 said:
man is your phone hard bricked or soft bricked
if it is a soft brick then it would get fine by simply flashing it with a new stock rom
is it hard bricked "means when pressing the power button and even on connecting it with a charger there is no response" then you have to get it's mother board changed from a service center and if it is in warranty then told tell them that it was rooted just say that it stopped working while using maps or any other pre-installed app.
Click to expand...
Click to collapse
My phone is not giving any response for any buttons but when I connect it to my computer it is detected also sp flash tool detects it. So what typeof bricking it is?
Thank you.
PremVijayV said:
My phone is not giving any response for any buttons but when I connect it to my computer it is detected also sp flash tool detects it. So what typeof bricking it is?
Thank you.
Click to expand...
Click to collapse
I'm not sure if this will work since I'm new to this however if your phone is detected by your PC when you connect it then maybe try installing some kind of a ROM using Odin
Correct me if I'm wrong but I would have done that if that was my case. And again I am not sure if it is even possible because I don't know how Odin works to the fullest but I know it can install Roms to a phone from the PC only as long as its connected
Again correct me if I am wrong
Sent from my Samsung GT-I8160 using XDA Labs

[Q] LG Optimus Black Bricked

Hello All,
My OB is bricked, i was flashing it with smartflash tool and installing official lg optimus gb image, but suddenly it was bricked. Now it is not starting, not even in download mode, no signal of power.
Any ideas?
It caused bcoz of loose cable connection.
While flashing any ROM, cable should have intact connectivity..
usrelam types
sekhar13515 said:
It caused bcoz of loose cable connection.
While flashing any ROM, cable should have intact connectivity..
Click to expand...
Click to collapse
first of all thanks for replying.
I am not sure about loose cable connection, but what we can do in this case?
bandishjilka said:
first of all thanks for replying.
I am not sure about loose cable connection, but what we can do in this case?
Click to expand...
Click to collapse
Probably a hard brick, bring it to a lg service center. Tell them you tried to update your phone and all of a sudden the update stopped and now it doesnt react anymore.
Sent from my LG-P970 using xda app-developers app
ndittlo March
N00BY0815 said:
Probably a hard brick, bring it to a lg service center. Tell them you tried to update your phone and all of a sudden the update stopped and now it doesnt react anymore.
Sent from my LG-P970 using xda app-developers app
Click to expand...
Click to collapse
ok, but is there any other way?
In case of hard rest, as N00BY0815 said, only way is to take the phone to LG service center, but you have to take precaution regarding:
Take out the memory card and keep at ur home, in case you rooted the phone, otherwise they will know that U rooted the phone and reject the warranty.
i dont think rooting is against warranty everywhere does your pc recognises it when you plug it in while holding p
volume+ ?
(check in manage computer)
theaks30 said:
i dont think rooting is against warranty everywhere does your pc recognises it when you plug it in while holding p
volume+ ?
(check in manage computer)
Click to expand...
Click to collapse
He already said, it doesnt even turn on in download mode, so there is no chance to revive it. LG will not know, if it was rooted or not, since noone can turn it on and check it. So just do what i told you above and everything should be good again
Sent from my LG-P970 using xda app-developers app
N00BY0815 said:
He already said, it doesnt even turn on in download mode, so there is no chance to revive it. LG will not know, if it was rooted or not, since noone can turn it on and check it. So just do what i told you above and everything should be good again
Click to expand...
Click to collapse
hi N00BY0815, sorry for offending, u r wrong, lg will definitely know what installed even on hard brick
I had this same happened months ago, lg recognised and rejected the warranty, I had to buy new board..
sekhar13515 said:
hi N00BY0815, sorry for offending, u r wrong, lg will definitely know what installed even on hard brick
I had this same happened months ago, lg recognised and rejected the warranty, I had to buy new board..
Click to expand...
Click to collapse
Then tell me how please. Not taking it as an offense glad if somebody knows it better, than me
Sent from my LG-P970 using xda app-developers app
sekhar13515 said:
hi N00BY0815, sorry for offending, u r wrong, lg will definitely know what installed even on hard brick
I had this same happened months ago, lg recognised and rejected the warranty, I had to buy new board..
Click to expand...
Click to collapse
This is software error not hardware error. They can't charge you buying new free software.
If its hardware error, in this case, then the problem is not caused by the root and they can't reject warrenty (at least in Europe, I'm pretty sure in most places they'll get away with it.)
EDIT
@Nooby
If they can't access it through new bootloader they have to use JTAG equipement and then you can read and write to flash memory.
Sent from my LG-P970
xonar_ said:
This is software error not hardware error. They can't charge you buying new free software.
If its hardware error, in this case, then the problem is not caused by the root and they can't reject warrenty (at least in Europe, I'm pretty sure in most places they'll get away with it.)
EDIT
@Nooby
If they can't access it through new bootloader they have to use JTAG equipement and then you can read and write to flash memory.
Click to expand...
Click to collapse
I have not much knowledge like xonar and N00BY0815,
Maybe they used JTAG or something ..bcoz at first they try to know whether it is rooted and non-rooted to get reject the phone here.
At that time, I contacted the most senior developers here in XDA, they also suggested that there is nothing to do if the phone is not turning on, & take it to service center...(the case is of LG P500)
That's strange. When I hard bricked mine, they kept my phone 3 weeks to finally say that it was the motherboard which died (I flashed a P990 rom by mistakes, it was for a friend but I forgot it in my sdcard).
Sent from my LG-P970 using xda premium
11 days ago i installed cm10 nightly 11-14-12 after using the rom about 4 days, suddenly while charging my phone turn off and didn't turn on again. It can't enter sw upgrade. When i send it to the lg service center they said that it was a motherboard problem and need to replace it. It cause P9,000 (about $214). What the F**K! The brand new Optimus black here cause around P13,000 ($309). My warranty is already expired so i decided not to replace the motherboard and wait for the release of nexus 4 here in my country.
That time i'm using blackberry charger 5v output. Do you guys think that the hardbricked has also something related to the charger?

[Q] Phone Bricked please help!!!

hey all
i hv samsung galaxy pop cdma [indian version]
it got bricked while i tried updating it
from here:
"http://yagyagaire.blogspo​t.in/2011/12/how-to-upgrade-samsung-galaxy-pop-to.html#.UZot-bUzMTw"
its not working at all
i tried the following
>press the power button to switch it on
>tried entering into recovery mode
>tried entering into download mode
>connect it via usb to my computer and try pressing various combinations
NONE of these worked.
No response from the phone at all!!!:crying::crying::crying::crying:
please help me. :crying::crying:
i don't know what to do...please help me
Go to Customer care, act like a fool, tell them anything like u were upgrading from froyo to gb via kies and suddenly power went off and now device isn't booting at all
They will replace motherboard free of cost (if its in warrenty)
Sent from my GT-S5570 using xda premium
Not under warranty!
vishal007 said:
Go to Customer care, act like a fool, tell them anything like u were upgrading from froyo to gb via kies and suddenly power went off and now device isn't booting at all
They will replace motherboard free of cost (if its in warrenty)
Sent from my GT-S5570 using xda premium
Click to expand...
Click to collapse
:crying::crying::crying::crying:
thanks for the reply man
but
my phone is not under warranty
any other options ?
other than replacing the motherboard....there is something called a "JIG"...no clue though as to how it works.
can this be repaired at unauthorized service centers without replacing the motherboard....
ashut0sh said:
:crying::crying::crying::crying:
thanks for the reply man
but
my phone is not under warranty
any other options ?
other than replacing the motherboard....there is something called a "JIG"...no clue though as to how it works.
can this be repaired at unauthorized service centers without replacing the motherboard....
Click to expand...
Click to collapse
Only motherboard can help. JIG is working, but for total brick it won't work.
ashut0sh said:
:crying::crying::crying::crying:
thanks for the reply man
but
my phone is not under warranty
any other options ?
other than replacing the motherboard....there is something called a "JIG"...no clue though as to how it works.
can this be repaired at unauthorized service centers without replacing the motherboard....
Click to expand...
Click to collapse
Deja vu
This has happened with me too. Got my mini hard bricked and it was not under warranty. They will charge 5k for replacing the motherboard. I suggest you get yourself a new device instead of getting this repaired for 5000
Sent from my ST21i2 using Tapatalk 2
My frnd told me earlier, what he did was, he went to his frnd's shop and made a new fake bill with date for under warrenty
Now go to cc with fake bill, in countries like india this will work but this will work only if u havent gone to care before cuz once u go there, they have saved copy for bill for first time
Try this only if u dont have any other option left instead of buying a new device
Whats wrong in trying, worked for my frnd he was lucky enough
Sent from my GT-S5570 using xda premium

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