Captivate stuck in landscape mode!! Please help! - Captivate Q&A, Help & Troubleshooting

Hello everyone, last 06/22 I bought 2 Captivates on ebay, rootted and upgraded to Froyo (I897UCKB1).
About a week later one of the devices was sitting in my desk by my side, went out of the blue it lighted up the screen and activated the DeskHome app, when I closed the app the homecreen was stuck in landscape mode.
After much writting to the seller and browsing the web, I reflashed the device, went to stock Android 2.1, connected the devices to Mini Kies, updated firmware back to Android 2.2 (I897UCKB1), everything seemed fine but the next morning the issue was back.
Then I rooted the device and with Titanium Banckup, uninstalled all AT&T apps, yet about 4, maybe 5 hours later, the homescreen again set itself in landscape mode. Calibrating the device doesn't help.
Anyone knows how to fix this?
The other devices works perfectly.
In case you think its relevant, I live in Venezuela and my mobile company is Telefonica Movistar.
Thanks.

rupalazzi said:
Hello everyone, last 06/22 I bought 2 Captivates on ebay, rootted and upgraded to Froyo (I897UCKB1).
About a week later one of the devices was sitting in my desk by my side, went out of the blue it lighted up the screen and activated the DeskHome app, when I closed the app the homecreen was stuck in landscape mode.
After much writting to the seller and browsing the web, I reflashed the device, went to stock Android 2.1, connected the devices to Mini Kies, updated firmware back to Android 2.2 (I897UCKB1), everything seemed fine but the next morning the issue was back.
Then I rooted the device and with Titanium Banckup, uninstalled all AT&T apps, yet about 4, maybe 5 hours later, the homescreen again set itself in landscape mode. Calibrating the device doesn't help.
Anyone knows how to fix this?
The other devices works perfectly.
In case you think its relevant, I live in Venezuela and my mobile company is Telefonica Movistar.
Thanks.
Click to expand...
Click to collapse
Try a custum rom first , to see if this issue is still present .You can try mine , look at my sig .

you could also tilt the phone up
nah, but you could also try the KF1 gingerbread. IF your ready to read.

I just had the same issue. I uninstalled desk home as it kept activating on screen lock. I found that alone didn't fix the issue. I then rebooted my phone with my headphones plugged in hoping to take the phone out of its perma docked mode and it worked; I'm not stuck in landscape mode anymore. I think the root cause is DeskHome.
Sent from my SAMSUNG-SGH-I897 using XDA App

I had the same issue recently and no matter what i tried (going back to stock, or a custom rom) nothing seemed to work. Then I noticed that even though i was wiping the cache and user data there was still data and settings left over from previous roms. I had tried to recalibrate the horizontal but it didn't seem to want to calibrate. I used one of the stock roms that gave me the option to master clear wiped everything then went to stock and then to a custom rom. After that the recalibration worked and I was able to calbrate it and get it to work properly.
I would try to calibrate it and see if that functions properly. If as in my case when it is perfectly level it will not calibrate that could be your issue.

Please post in Q&A.
http://forum.xda-developers.com/showthread.php?t=1161106

Can I upgrade i897-UCKB1 FROM ANDROID 2.2 TO 2.3.5
HELLO,
Can I upgrade i897-UCKB1 FROM ANDROID 2.2 TO 2.3.5 ON MY SAMSUNG CAPTIVATE SGH-I897 AND HOW?
ANYONE TO HELP ME.
SANDY.

yccindia said:
HELLO,
Can I upgrade i897-UCKB1 FROM ANDROID 2.2 TO 2.3.5 ON MY SAMSUNG CAPTIVATE SGH-I897 AND HOW?
ANYONE TO HELP ME.
SANDY.
Click to expand...
Click to collapse
Please don't post the same question in multiple threads - it's a borderline spam maneuver, and not a good way to get the ball rolling on getting help.
Yes you can upgrade from to Gingerbread - if you're still on 2.2, just look for a Gingerbread rom you like, and most of them will post instructions on how to make the jump to Gingerbread.
If you still can't find out how to get there, look for something called the Heimdall one-click to stock UCKH3. That will get you there.

yccindia said:
HELLO,
Can I upgrade i897-UCKB1 FROM ANDROID 2.2 TO 2.3.5 ON MY SAMSUNG CAPTIVATE SGH-I897 AND HOW?
ANYONE TO HELP ME.
SANDY.
Click to expand...
Click to collapse
Hi sandy!
F-ing read the forum rules!
Yes. But you need to be a big girl and find out how on your own.
Sent from my SAMSUNG-SGH-I897 using XDA App

Related

Galaxy S problem out of the blue

Hi guys,
I'd really appreciate any help as I'm rather dependant on my phone right now.
I bought an unlocked galaxy S in Holland. I've been in the UK using my phone for the last 3 weeks without any problems. My phone is running 2.1 update 1. The only modifications I did was a lagfix and root. Since doing those, I've used it for 2 weeks without problems.
Today I finally got my UK sim only card so I swapped out my SIM. It worked fine for a few hours, until I tried to input the internet settings for my UK provider. The phone kept rebooting every few seconds, so I removed the battery and tried to power on.
Since then, the phone will boot up with the galaxy S animation, but it will stall there with the lights flashing (normal boot up sequence). Even after a few minutes it is still like that, and eventually the screen turns off and only the touch sensitive buttons light up.
I have tried to do a volume down+home+power and it puts the phone in a downloading screen which leads to nothing.
I can't seem to be able to hard reset. Worst of all is that I can't return it to the shop for replacement since it was from an internet shop in Holland and I now live in the UK.
Is there anything I can still try?
thanks a lot. it would be a disastruous 450 euro paperweight if I cannot solve this
My phone did that few times, I just flashed rom back on with odin. Lots of tutorials around
Sent from my GT-I9000M using XDA App
slev7 said:
My phone did that few times, I just flashed rom back on with odin. Lots of tutorials around
Sent from my GT-I9000M using XDA App
Click to expand...
Click to collapse
I am having trouble locating the original eclair rom on the internet, especially because the samsung-firmwares site seems to be down/private. Do you still have a copy or link?
I have also read that people with stuck bootscreens shouldn't flash.. somewhat conflicting stories.
Any help is greatly appreciated..
Just go in recovery volume up+home+power, after the screen turns on take your finger of the power button. Once there do a wipe-factory reset.
almi88 said:
Just go in recovery volume up+home+power, after the screen turns on take your finger of the power button. Once there do a wipe-factory reset.
Click to expand...
Click to collapse
Oh yeah that'd worked for me too but heres the firmware link just incase...
samfirmware.com
they're encrypted but passwords can be found on samfirmware forums
Sent from my GT-I9000M using XDA App
Thanks for the tips guys. I tried the volume/home/power thing and this time it did work (had tried it several times already).
did the reset and the phone booted up afterwards. I have internet connectivity via my 3g and also via a wifi spot however it tells me it cannot establish a reliable data connection to server when i try to add my gmail account.
I've tried both over wifi and 3g. I'm now trying a reset of the phone via the menu in android.
also I noticed there is some XEN error. Not exactly sure what that is.
edit: the reset via the menu fixed the Gmail sign in problem.
Is android just really this unstable? I've always only used the default firmware so I have no idea why suddenly all these things started happening. It's pretty troubling really.. especially since i've just lost a lot of contacts.
I don't think android is unstable, but rather Samsung not taking the time to tune the Os for the SGS as it has some rather annoying bugs. Just last night I had to factory format my phone. It seems I need to do it every damn 3 weeks. The first 3 times didn't bother me too much but not this is getting out of hand. I will never buy another Samsung device as long as I live. Right now I'm downloading JM9 rom to install on this thing. Freaking annoying
well, if devices with pretty standard hardware require fixes or hacks to make things work properly... then its unstable in my mind.
I really hope I won't have to do it again--- a phone should just work, it shouldn't be like a damn desktop OS in that sense.
I'm also still wondering what the deal is with the official froyo version. I still hven't seen it appear properly and it won't show up in Kies either. GPS is extremely bugged atm.
Galaxy S doesnt have standard hardware.
Its samsung screwing up the software

[Q] HELP !!! please

hi all i have rooted my New Zealand S I9000T without a problem but everytime i start KIES up and goto update to Froyo i get this error message pop up on the screen
DCAKOREAMITSOBEX
m-obex/security/privacylock
invalid body size
anyone got any ideas ?
i used the search and it appears there is no other mention of this problem in the forums here, i used the regedit to root my phone where i changed the model number from I9000T to I9000M do i have to change it back again in the registry if i do that will it unroot my phone.
any help would be really appreciated thanks and regards to all..
Yeah I read last night that you should have an un-altered version of Kies (on these forums) when updating to Froyo.
You should unroot your phone and uninstall and lagfix if you're going to Froyo anyways... Unless you don't want to get past the Galaxy logo and a black screen!
geesamsungs said:
Yeah I read last night that you should have an un-altered version of Kies (on these forums) when updating to Froyo.
You should unroot your phone and uninstall and lagfix if you're going to Froyo anyways... Unless you don't want to get past the Galaxy logo and a black screen!
Click to expand...
Click to collapse
thanks for the advice but i got it sorted it is now fully rooted and simlock free, i did not run the lag fix as i wanted to see how well froyo was at first, it works fine for me there is no noticeable loss of speed going from one program to another, i am really happy with it.
what i do find disappointing is the lack of control you are given with this phone, it appears to me that there is no way to place different ring tones for each caller or sms text from that person, never mind i can only see things getting better for the android as more and more clever people are jumping aboard for the ride on this fairly new OS.
many thanks and regards....

[Q] No system sounds, even after flash.

Hey guys-
Kinda a weird problem.
So my captivate won't play any system sounds at all. It's particularly weird, since all media apps work just fine. This was fresh from Samsung's repair center, and had a new install of official 2.2 on it. It wasn't even rooted when this problem started, and after a flash to 2.3.3 it still has the problem. I've tried changing the ringtone, notifications, and every other sound; same thing with turning everything up all the way. Nothing has changed and there is no silent mode active anywhere. It seems to only vibrate when a message comes in. I'm fairly confident that it's not a software problem, due to the updated firmware and kernel. Has anyone had this problem? Do they know of a workaround?
lisurgec said:
Hey guys-
Kinda a weird problem.
So my captivate won't play any system sounds at all. It's particularly weird, since all media apps work just fine. This was fresh from Samsung's repair center, and had a new install of official 2.2 on it. It wasn't even rooted when this problem started, and after a flash to 2.3.3 it still has the problem. I've tried changing the ringtone, notifications, and every other sound; same thing with turning everything up all the way. Nothing has changed and there is no silent mode active anywhere. It seems to only vibrate when a message comes in. I'm fairly confident that it's not a software problem, due to the updated firmware and kernel. Has anyone had this problem? Do they know of a workaround?
Click to expand...
Click to collapse
Mabey an odin one click, then keys update to froyo might work ??? !! I'M NOT TELLING YOU TO DO THAT, I'm just suggesting that might work. If it came with froyo then you might get a bootloop so I would suggest getting a jig if try this way
Sent from my SAMSUNG-SGH-I897 using XDA Premium App
jig
in all cases the jig is your lifeline lol. I SUGGEST having a jig handy when any new roms are installed. There are alot of good roms out there having no phone for a couple days changes the perspective and for you to make a jig is under 10$ .... Did I mention lovin the new Serendipity 7, good clean rom.

[Q] Stock Dialer Gone Bad, Used Odin and Kies, Still bad! Help!

Ok, so Friday morning I woke up and my phone was stuck in exhibition (desk) mode. I had to remove the battery twice to get it to boot into android and stay there.
This is a NON ROOTED Captivate. Using stock Froyo from Kies.
After I get it into Froyo, I went to make a phone call, and then the dialer sends the call, and vanishes. The phone freezes. The call goes through, but I now have no access to the rest of the phone. No ability to use the dial pad, or even to shut off the phone. I have to manually remove the battery.
After 48 hours I was pissed off. I'm out of warranty with AT&T by a month because I bought it on launch day last year.
So I used Odin to reset it to stock Eclair, and tested it, worse than in Froyo! The phone actually froze and the call didn't even go through! So I re-updated via Kies.
I'm back to square one. I have no idea where to go from here. HELP! I don't want to suffer this until the Galaxy S 2's come out here in the states, and I don't want to flash it to a custom rom if at all possible. Resetting it to stock should have fixed the issue if it was software, right? So it has to be hardware, right? But how does that make sense that only the phone function would be affected?
HELP!
Thanks in advance,
Tiberius Reign
^ Any recently downloaded app, widget, etc. that could be suspect ?? Anything come to mind that u may have done right before this started ??
I see u went to stock eclair, but i ask the above just in case u might have reinstalled everything after u went stock.
I tested the phone without installing any apps. I had a worse problem. The damn phone rebooted. I upgraded back to Froyo, and it became manageable. I saw someone else who was having similar issues with com.android.phone freezing and locking up all the time. Mine does it some of the time, and it's getting worse. I tried the delvik clear etc that was listed, and it still didn't help.
I'm kind of at my wits end here.
A lot of us i think are starting to have this problem. I had started a thread a while back about it but was never able to solve the problem. here is my original thread http://forum.xda-developers.com/showthread.php?t=1168128
here are threads of other people having a similar problem that i have also replied in
http://forum.xda-developers.com/showthread.php?t=1204823
http://forum.xda-developers.com/showthread.php?t=1226807
i think would should all stick to replying back to one thread maybe this one because its newer, this way it can be easier for us to help each other find a solution to this problem.

how to fix turning off issue for samsung i9000 ?

I just have updated my mobile from 2.2.1 to 2.3.4, i used this forum tutorial - http://forum.xda-developers.com/showthread.php?t=1139050
I have issue - my phone is turning off for no reason, you know i don't have lots of apps only fb,twitter,skype and 'advanced task killer'
actually when I am doing Skype video calls, writing SMS or anything else my phone just changed to 'black screen' every couple hours and afterwards my Samsung turning off with sound. To turn on I need take battery off and then into back then he allow to turn on...
before I updated I had little bit similar situation, my phone had 2.2.1 version and i didn't have black screen, but my phone just had 'freezing' for 10 sec or more...
what's problem for? what's your suggestions ? thank you a lot.
Ed
I have this issue as well, although it doesn't happen as much since I upgraded to gingerbread. I did have it happen once the other day. I was listening to music and I needed to make a call and when exiting the music app, it froze. It then went black and I had to take battery out and put it back in. It's annoying if you got a otterbox case on it with two layers. I had heard updating to gingerbread stops this but so far I don't think it's 100%. I use my phone as my alarm and one time it went dead with a full charge and I was almost late for work.
Let me know if you figure something out.
what can say experts about our issue ?
I will take some day my mobile to repair centre.. it's sad if couple of people have same issue and nobody can tell us the problem reason.
Try to flash a custom kernel and see if it the problem is still there
can you tell me or give information what's is 'flash custom kernel' ?
I have also encountered this problem, very frequently if i may add.
the problem actually first occured a few months ago, after i updated my firmware to gingerbread.
In my case the phone does not freeze, the screen wont turn on or respond to any gestures (hardware/capacitive button won't too), however any running process still runs, in specific i can still recieve phone calls, or at least hear the ringer.
I know of many other people that encountered this problem, all came from different ROMs (MIUI, SH 3.5 and up, Stock, PilotX etc..) and i, for one, can say that in the past two-three weeks it atarted appearing a few times a day.
So - does anyone have any ideas for the nature of this BUG??
BTW I use the i9000t which i own for over 7 months now.
Same problem
Hi, I have the same problem here.
and have seen this myself on stock roms too.
It doesn't happen very often (only once on my phone for now) but it is getting me pissed off as no one knows the nature of this BUG.
could it be a problem with the latest 2.3.4 version ? or an update of one of the applications?
I don't have too many apps on my phone only skype and 2-3 games.
the only thing I can think of right now is that all people who had this bug had skype on the phone but I don't really think it's from that.
Hi, And-roid if u ll update to 2.3.4 your mobile will working deffo better, i suggest you update your mobile to 2.3.4
Hey eddys, i have 2.3.4 for over two months now, and the problem just go worst...
Hi eddys,
I have the 2.3.4 (and my brother and sister in law have it too with a stock rom).
this is happening on all roms and all kernels...maybe a problem with the 2.3.4?
I don't know but it is very weird, no one has an answer for this....
edit:
just checked this with my phone supplier and of course they have no idea what so ever about this bug.
come to think of it they didn't even know how to fix my brother in laws "problem" when the 3G internet didn't work (settings-->wireless and network-->mobile network--> check the V on Use packet data ) so no surprise there.
Anyone???
Maybe theres another forum that this problem should be posted at??
I have this bug too, but only while tethering. I've found a solution to the tethering related crashes - after you start tethering, go to the SuperUser settings, and disable root permissions for android wifi tether. Your phone shouldn't crash anymore.
hey zyczu,
unfortunately, I do not use tethering at all, do you suggest i should disable ALL root permissions?
This bug is really getting on my nerves!!!
Everything else, but this, is working great...
Since upgrading my i9000m to 2.3.3 through Kies, my phone has exhibited similar symptoms 3 times: freezing, not responding to touch etc.
The first time I had pulled the battery when it did this, but the 2nd time I had just put the phone down a minute or 2 earlier so display was off so didn't notice it(about 2 weeks ago). And the 3rd time(today), I was using it at the time, and so started taking off my rubberized case, only to have it restart before I got the chance to pull the phone back off.
Startup took much much longer than normal, which I recall the startup was similar during the 2nd "freeze & reboot". For some reason today, I randomly though maybe its an OTA update so I checked "Settings..About Phone" and found my kernel version listed as:
Code:
2.6.35.7-I9000UGKG3
[email protected]#2
I have no idea what it was before, but September 8th was 2 days ago... It is possible it said that before today's restart but no idea. I have a PIN on my SIM so when starting up have to enter PIN for it to work, but on these auto restarts I never got asked for my PIN so it could have restarted other times too without me noticing(ie. middle of night).
Hmm, mine used to something similar when I would leave Bluetooth on but would move out of range of a paired device. After a few minutes it would just shut down or stop responding. Haven't had that issue since moving to Milkys rom.
hi guys, i just used this tutorial http://androidadvices.com/how-to-up...0-to-stable-gingerbread-xwjvh-2-3-3-firmware/
first I installed 2.3.3 XWJVB then 2.3.3 XWJVH
just doing step by step...
my phone was working fine 2days then i had same issue and then I changed to original SAMSUNG battery and it's working perfect.
try this..
p.s. what kind of batteries you have 'original' or 'non-original' ? thank you
madmigs:
I did not notice the kernel version ive had before, however i took my phone to a service center today, and for what i can see i have the same version as you do, take aside the i9000t instead of i9000m...
eddys:
Ive been using different batteries orig/non-orig on and off, although since ive noticed it hurts performance i stopped doing that, do you suggest that this might be the cause of the problem?
If so, the factory wipe i just did (formatted the internal SD card) should do the trick.
try reading this it helped me since i turn the wi fi off when i go out
http://androidforums.com/samsung-galaxy-ace/312084-randomly-turning-off.html
Are you guys experiencing turn-off issue while phone is in the locked state. I mean you locked the screen and then after a while when you picked it up for unlocking it was powered off. If anyone has this issue, then I found a solution. Just let me know
my turning off issue went back and it's getting every time more annoying, I don't know what to do...

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