My phone will not completely shut off! - Captivate Q&A, Help & Troubleshooting

When I shut down my phone, the screen will go black and it will vibrate like normal. Last I checked the vibrate was to confirm that it was completely shut off. Instead, the four touch sensitive buttons will light up and stay lit until I turn the phone back on or, of course, pull the battery. This is also keeping me from entering download mode. A few days ago the phone was shutting down correctly and I have been able to enter download mode, but now the problem is going on again. I'm on official 2.2 Froyo updated through kies mini. My phone is rooted, but this problem occurred before I rooted.
Sent from my SAMSUNG-SGH-I897 using XDA Premium App

Sounds like a warranty replacement.

I've had it for over a year. I wonder why it's just now doing this.
Sent from my SAMSUNG-SGH-I897 using XDA Premium App

I think I have come to a conclusion on why it doesn't seem to shut down completely and would need someone with a captivate that has all fully functional buttons. I believe that since my power button sticks, when the phone vibrates to confirm a shutdown, the capacitive touch button lights will not shut off until the power button is released. So if someone wouldn't mind shutting their phone off while holding the power button and tell me if you can make the lights come on after the vibrate while holding power button? Thanks in advance.
Sent from my SAMSUNG-SGH-I897 using XDA Premium App

Related

[Q] Did I brick my phone?

I was finally running Odin correctly and set my phone down and the battery dislodged. I went to put the battery back in and I can't even get the phone to turn on now.
Any help would be appreciated.
What happens when you plug the phone in to the power outlet. ..
Sent from my SAMSUNG-SGH-I897 using XDA App
Nothing. Just a black screen. Still just a black screen if I hold power and both volume buttons to try and enter recovery. Same with holding both volume buttons and trying to enter download mode.
I don't know much about these phones like some people here but my phone was bricked and i used the jig method it took me the download mode
Sent from my SAMSUNG-SGH-I897 using XDA App
Yep. I think a USB Jig is your best bet right now.

only when on - power button doesnt work

Hello gents
My power button doesn't work when my device is on.
I know its not a physical problem because when I pull out the battery then put it back in and hold the power button, the device turns on.
It only doesn't work when the device is on.
Tried holding it down for a while but nothing.
My device is not rooted.
I am on 4.0.4
thanks
i had the similar problem first my power button stopped working sometimes, then my phone started to restart automatically sometimes , then frequently, then daily and finally i got a free replacement of motherboard
same here
phone restarts by itself too
And also my internal clock was not functioning properly
Sent from my GT-N7000 using xda app-developers app

Power button not working??

My phone started to act really strange today. When i press power/lock button it wont lock it turns off phone immediately. Sometime it just gives powers screen (wher you can turn off,restart or go in airplane mode). Butt its really strange. I can turn off my phone only if i unplug battery.
So the problem is that when i press power/lock button it will restart or wont happend anything.
Im long on this ROM and its not problem with it. I tryed go on stock ROM and same thing happends.
Anyone have some suggestion ?
Sent from my GT-N7000 using xda app-developers app
UrosNBG said:
My phone started to act really strange today. When i press power/lock button it wont lock it turns off phone immediately. Sometime it just gives powers screen (wher you can turn off,restart or go in airplane mode). Butt its really strange. I can turn off my phone only if i unplug battery.
So the problem is that when i press power/lock button it will restart or wont happend anything.
Im long on this ROM and its not problem with it. I tryed go on stock ROM and same thing happends.
Anyone have some suggestion ?
Sent from my GT-N7000 using xda app-developers app
Click to expand...
Click to collapse
Try 2 hold 8 seconds on power button, if this phone will reboot - it's software problem. Just flash a new firmware LT6 for ur phone.
If it does not work, try 2 disassemble ur phone, and watch area nearly power button. If it's damaged go 2 service.
My opinion plastic nearly power button area is damaged, or this is firmware trouble in UI.
Nothing happend after 8 sec's
Sent from my GT-N7000 using xda app-developers app
Sometimes button works but must of time not
Sent from my GT-N7000 using xda app-developers app
Who problem power button can't lock Can't root ....
You just chang your hard drive
Note: it work on gt-n7000 company. If you chang it incorrect your phone can't power on or reboot.

[Q] (Q) HELP, HTC one, black screen, both buttons flashing

Hi I really need help with my HTC one,
I came back to it while it was charging, and the screen was on displaying dialog box saying that the phone will restart in one second. I barely had time to read the text but the phone went to a full black screen with both the back button and the home button flashing. Now these two buttons are constantly flashing even though I'm not holding any of the volume or power buttons down.
So both buttons have been flashing for over an hour now and they keep going. I've tried holding down the power button nothing happens. I tried holding down the volume keys nothing happens. Power and volume down...nothing.
I need some help thanks
flxall said:
Hi I really need help with my HTC one,
I came back to it while it was charging, and the screen was on displaying dialog box saying that the phone will restart in one second. I barely had time to read the text but the phone went to a full black screen with both the back button and the home button flashing. Now these two buttons are constantly flashing even though I'm not holding any of the volume or power buttons down.
So both buttons of been flashing for over an hour now and he keep going I've tried holding down the power button nothing happens I tried holding down the volume keys nothing happens I need some help thanks
Click to expand...
Click to collapse
Sounds maybe like a hardware problem? Try holding down power button while holding the phone directly under a bright light for around 30secs. If that doesn't work try power and volume down together, again under a bright light until your bootloader screen appears.
Sent from my HTC One using XDA Premium 4 mobile app
Bright light helped,
Power button managed to get the HTC quietly brilliant screen, but then goes to black screen and back to that htc screen again and again...
Power and volume down gets me to bootloader screen but within a few seconds I get back to the same looping htc screen...
Sent from my Nexus 7 using xda app-developers app
Wait a minute...
Got passed that screen, saw my wallpaper, then it booted again...and again, and again...
Would it be because I was too anxious and went to the bootloader screen too many times?
Sent from my Nexus 7 using xda app-developers app
Every time I go to the bootloader screen, I barely have time to do anything before I get back to the looping htc screen.
Now, for some reason, I got a screen with an exclamation mark in a triangle over a phone, stayed on for about two minutes, then back into the looping htc quietly brilliant screen...
Sent from my Nexus 7 using xda app-developers app
Are you running everything stock? Recovery, unrooted, etc?
Sent from my HTC One using XDA Premium 4 mobile app
Stock, not rooted,
How would I know if I'm in recovery...? So most likely I would guess that I wasn't, unless I am now since fiddling around the bootloader screen (like I said, on that screen I have about two seconds where I can move up or down but then I don't have time to select an option and the phone goes to the HTC screen...)
Sent from my Nexus 7 using xda app-developers app
flxall said:
Stock, not rooted,
How would I know if I'm in recovery...? So most likely I would guess that I wasn't, unless I am now since fiddling around the bootloader screen (like I said, on that screen I have about two seconds where I can move up or down but then I don't have time to select an option and the phone goes to the HTC screen...)
Sent from my Nexus 7 using xda app-developers app
Click to expand...
Click to collapse
You probably weren't in recovery. Did you get the phone new or used? If your bootloader screen says **LOCKED** at the top of the screen and you got it new, if it were me I'd take it back to where I got it.
Sorry I can't help more, maybe someone else can help if they've seen this before..
Sent from my HTC One using XDA Premium 4 mobile app
Got it new, says locked on top of the bootloader screen.
Factory reset at that point?
Sent from my Nexus 7 using xda app-developers app
Don't ask me how but now I'm passed the booting screen and can use the phone.
BUT, both buttons are flashing...
Also, can't restart...holding the power button down won't do anything
Sent from my Nexus 7 using xda app-developers app
Like I said, if it were me I'd take it back for repair/replacement. That's not normal - especially for a device that's completely stock.
Sent from my HTC One using XDA Premium 4 mobile app
flxall said:
Got it new, says locked on top of the bootloader screen.
Factory reset at that point?
Sent from my Nexus 7 using xda app-developers app
Click to expand...
Click to collapse
i'd try a factory reset if you can boot it.. if this does not help send it in for warranty.
How did you end up getting this fixed. I'm just getting this same problem and I have no clue how to fix it.

Screen or backlight doesn't turn back on

looks like i got a lemon, screen will not turn back on however device continues to function. The touchscreen even works but you can't tell what you are clicking on.
Only way to get back to functional is to pull the battery, only happened once last week but in the last two days i've had to pull it 6 times or so.
Just posting this up in case someone else starts having the same problem. I've got a replacement being shipped out this week.
You are not the only one. Mine does it from time to time
Sent from my SAMSUNG-SM-G900A using XDA Premium 4 mobile app
Has any one had problems with maps as well
Sent from my SAMSUNG-SM-G900A using XDA Premium 4 mobile app
I might have had this happen last night. Black screen, buttons lights would only flicker once quickly when pressing the power button. Pressing and holding the power button did not cause a reboot. I did not try any screen action as I could not see anything. Had to pop the battery to get the device back to working.
--pat
I got my replacement, and it still does seem to have this bug to some extent, however, this phone seems to be able to get out of the screen black if something else triggers it.
For instance, I got a phone call, and that brought it out of the black-out. Another time i just kept pushing buttons and it finally woke up.
Hopefully it's just a software bug??

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