[Q] HTC HD7 desaster mango update - HD7 Q&A, Help & Troubleshooting

Hi every one ! i have a HTC HD7 from T-mobile and i did the Mango beta update on it and i did not make a backup file, i have been trying to go back to the previous OS settings but all of the programs or ROM that i try running, can not see the phone connected to the computer. I get error 260, not one of ansar ROM can see my cell as been connected even though i check that it is and that active sync sees the phone as been plugged in and the drivers are installed. Can any one help me to do this down grade, please

you'll need to d/l a rom from ansthar, based on who your cell phone provider is.

Please, give some more info about your phone (OS version,Radio software version etc...).
You can find them on your phone (settings - about htc hd7 - more info).
Thanx

the phone is a T-mobile HTC HD7
OS 7661.WP7_5_Trial
(mojobld).20110607-1657 what is this?
Radio software version:5.51.09.11axxxxxxx09U
Firmwear revision number xxxxxxxxxxxx.531
you see i did use the windows phone support tool and i run the tool to its completion but the mango update did not install, than i downloaded a program called "provision" than i downloaded the zune 4.8 than the update started automatically and smoothly . i soon after deleted the window phone support tool thinking that i would not need it again, until i read that i need a back up to restore my phone if i wanted to install the mango update later. will i have downloaded just about every tool out there to restore my phone but when i run the tool it does not see the phone as been connected , i checked and i see the phone plug in my activesync so i was wondering that since mango is installed this programs do not see it since they where made for nodo. your help will be greatly appretiated , thanks in advance

Are you using the new Zune for Mango? cause the old zune won't recognise your phone
try this link Here
See if you can go back with zune... ALWays BAck Up!!

Ok. To what tfn wrote I say YES you should always make a backup and you can do it as it's explained on the link he provided.
For Your phone, since you dont have backup go to http://forum.xda-developers.com/showthread.php?t=876451 and find RUU_Schubert_TMOUS_1.20.531.01_Radio_5.51.09.11a_2 2.31.50.09U_by_ansar.
Download it - this is original ROM for flashing your phone - it will take you back to 7004 version. Follow the instructions in ansars post.
This one worked for me.
http://forum.xda-developers.com/showthread.php?t=1101344 - here you can follow instructions for updating to NoDo and Mango.
Now some important thing...
1. When you are taking beckup you have to have Zune 4.7 installed (not 4.8)
2. You can also see my thread (it could be helpfull) - http://forum.xda-developers.com/showthread.php?t=1179095
I hope you will make it!

i will give this a try and thanks for the help

i guess i'm **** out of luck, i did everything as written on the post and I did manage to get the ChevronWP7. ChevronWP7 does not see the phone as been connected , i try the steps with zune4.7 and 4.8 and i get the same message the chevronwp7 can not connect to the phone, also when i run the Application Deployment throws an error stating that the phone is developer locked and i need to contact Microsoft for steps on how to unlock it .

I need some help..can someone with a T-Mobile US phone please list all regedit keys for the HD7. After screwing around with the regedit settings to enable the HD7 read as a storage device, this happened and is the cause for Zune or any other program to not read the phone.. thanks in advance. i need all regedit keys with values and exact name.
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Enum\U SB\VID_045E&PID_04EC&MI_00\6&27ffd631&0&0000\Device Parameters\WUDF

DiMatador said:
i guess i'm **** out of luck, i did everything as written on the post and I did manage to get the ChevronWP7. ChevronWP7 does not see the phone as been connected , i try the steps with zune4.7 and 4.8 and i get the same message the chevronwp7 can not connect to the phone, also when i run the Application Deployment throws an error stating that the phone is developer locked and i need to contact Microsoft for steps on how to unlock it .
Click to expand...
Click to collapse
Did you get your phone to 7004 version with flashing?
If yes then:
1. send to your e-mail (which you have configured on your phone) chevron.cer in attachment
2. open that mail on your phone and tap on attacment
3. install cetificate
4. in settings on the phone turn on FLIGHT MODE
5. connect the phone to a computer and start Zune
6. run Chevronwp7.exe as administrator
7. check those 2 boxes and press unlock
DONE.
I just did it on mine hd7 (just to be sure).

No i could not do a thing, no one of the steps that you have recommended have work, all i get is an error message from every single software that the device is not connected so i cant do a thing . is like my phone is not connected and i get error. i get the same error weather i have zune 4.7 installed or 4.8 . i also get a message from Application Deployment : the device is pin locked or the device is developer locked , contact microsoft on how to unlock the device or go to a web address . I mite be missing some drivers or something

To downgrade, you need to boot into the bootloader first.
1) Power off the phone (while disconnected from USB)
2) Hold volume up and press the power button
3) Continue to hold volume up until you see the RGB screen
At this point it will say something like "Serial Mode"
4) Plug in USB
5) Wait until it says something like "USB Mode" (you may need to install drivers on your PC, they're available via windows update, so you don't need to go searching for them)
At this point, you can run ROMUpdateUtility.exe, and it should succeed.
EDIT:
You only need to do this if downgrading via the RUU. To restore a backup via Zune, this is unnecessary.

The only program that seems to see the hd7 connected to the computer is zune4.8 if I install 4.7 it just does not see the phone connected. I got a windows XP tower hat I'm thinking to try all this steps and see if I can do it, actually do all the software I downloaded would work in windows XP?

Try the steps that I mentioned. If Zune opens, close it.
I had the exact same issue that you are, and this is how I was able to revert to a earlier version.

unsined said:
To downgrade, you need to boot into the bootloader first.
1) Power off the phone (while disconnected from USB)
2) Hold volume up and press the power button
3) Continue to hold volume up until you see the RGB screen
At this point it will say something like "Serial Mode"
4) Plug in USB
5) Wait until it says something like "USB Mode" (you may need to install drivers on your PC, they're available via windows update, so you don't need to go searching for them)
At this point, you can run ROMUpdateUtility.exe, and it should succeed.
EDIT:
You only need to do this if downgrading via the RUU. To restore a backup via Zune, this is unnecessary.
Click to expand...
Click to collapse
This guy nailed it. Hope it works out for you man.

re install your opp system that's what i did and it worked zune does somethin to chev so just re install and u should be good

I just want to post that finally I got my HTC HD7 Flushed to the its original ROM and i have been trying other ROM's as well and the phone is performing just fine, except of the fact that i'm connected to Rogers and i cant find a ROM that would enable the right antenna settings so i can connect 3g . if any body know witch ROM to use please let me know . Thanks every one that spent time helping me out .

Related

Bootloader Screen

Hello,
I need some expert help to get my XDA IIs out of bootloader.
I attempted to update ROM and got stuck in Bootloader.
I followed directions posted on this forum to the letter:
Make sure your device or cradle is connected directly to your computer (so no hubs!)
Disconnect the device from the PC, or remove from cradle
Perform a "hard reset" on the device (screen will flicker but nothing will change)
Kill the BaUpgradeUt.exe program on your PC by using Window's Task Manager (CRTL+ALT+DEL)
Kill the wcesscom.exe program on your PC by using Window's Task Manager (this is the ActiveSync application)
Place the device back in it's cradle
Restart the upgrade program from your PC (double-click BaUpgradeUt.exe)
Still No JOY !!! Any suggestions ?
Solution to Upgrade..?
Hi, have you looked at this properly..?
http://wiki.xda-developers.com/index.php?pagename=BA_1.42.00_Upgrade
Or - If you're trying to update to WM5..
http://wiki.xda-developers.com/index.php?pagename=BA_5.1.1700_build_14343_Upgrade
Then you should be ok.. Take a breather, start again..
Let me know how you get on..?
Cheers,
Stuck in Bootloader Screen
Mr Philly,
Thank you very much for your help, however I followed the links you gave me, and still have no joy.
When I run the BaUpgradeUt.exe I get a "connection error" saying check the physical connection between the phone and the computer. Also, BaUpgradeUt seems to close active sync once launched. The program then freezes unless I reopen active sync. I then get the connection error.
When I run the MaUpgradeUt.exe I get to the upgrade screen telling you that you are upgrading from ... to ... however the fields listing the various ROM versions etc.. are blank. If I click on upgrade, I get an error 150 saying "not designed for your device, please get proper ROM upgrade utility."
Any new suggestions for me ?
Missing my XDA very much as I use it a lot.
Thanks
I figured out the problem. It seems that the PDA was not responding to the ROM upgrade because the SD Card was in place. Origionally I thought this to be of no consequence as I only have a "dummy" card in the slot. I was wrong. Once I removed the Card everything went as it was supposed to.
:wink:
Stuck on bootloader
Hi all,
I copyed in fakt i did cut some files from my BA and moved to Storage Card (1Gb), and it restart byhimself and i am stuck on the bootloader. ??? Shall i rom Upgrad it ?
Howlingwolf

I Can't Upgrade my device

Heloo every one ... i'm tired from this pda p3600 ... since 4 day's i wanna to upgrade my rom from wm5 to 6 & the upgrade process didn't work ... i try everything .... but non is work ...
first i was trying to make upgrade through windows vista home premium but didn't go well & this is the photo for my problem :
http://www.freewebtown.com/Haitham/CIMG0511.JPG
http://www.freewebtown.com/Haitham/CIMG0512.JPG
http://www.freewebtown.com/Haitham/CIMG0513.JPG
http://www.freewebtown.com/Haitham/CIMG0514.JPG
http://www.freewebtown.com/Haitham/CIMG0516.JPG
then i try to upgrade through my freind windows xp ... and also didn't work good .. the error message say that the phone is unable to upgrade do u rom flash or something like that ... so i try to instal the unlock & also same message ....
i'm in **** mood ...
any one can help me please
Until the new version of WMDC is released with fixes, I suggest you use XP computer to do upgrade.
New WMDC v.6.1 coming soon: http://windowsvistablog.com/blogs/w...ows-mobile-device-center-6-1-coming-soon.aspx
The XP computer needs to have Active Sync 4.5 installed. Reboot xp computer before starting, to clear any existing syncs. Delete current sync profile on Trin. Connect to pc via usb as usual, let ASync run, but cancel when it tries any profile, you are left as: Guest sync
You should be connected now. Upgrade rom file should be extracted in explorer, e.g., so you can see all files. Run RUU wrapper or ROMUpgrade exe, depending on rom you're using.
If you go through process, & get error message. Don't disconnect Trinity. Close that page & start again. It should work the 2nd time. When it's working, you will see the boot screen, color bars & at bottom usb notation. (If it says serial, you'll have to, unhook usb connection, reboot computer, re-sync to guest status, & start again.) Then the update screen on Trin will show % bar, if process is working correctly.
If you still get error message, then check Trinity Wiki info as rom upgrade problem FAQ is there. I'll assume your Trin is unlocked. Check boot screen on Trin to see boot loader info. Wiki explains how.
Also: Use SSPL software Bootloader solution from "Des" - this loader ignores the CID and the upgrade will work also with wrong CID. See also http://forum.xda-developers.com/showthread.php?t=293632
If you still have problem, come back here & give info:
1. What rom is currently on Trin? What radio?
2. Did you buy an unlocked Trin? Exactly, what device do you have?
3. What wm6 rom do you want to upgrade to?

Orange UK Branded Jade Flashing Guide

As Promised:
1) Download the latest Hard-SPL package (currently v5.20) from here and extract to an empty folder.
2) You must have your phone synced with your PC.
XP users need Activesync from here: here
Vista/Windows 7 users need Windows Mobile Device Centre from here: here
3) NEW: internet access is required as the program checks online for updates and license.
4) Run Jade-Hard-SPL.EXE on your PC. Make sure it's launched from a local drive, not a network drive.
If you using Vista/Windows 7, launching as Administrator is strongly recommended, on XP administrator login is required.
Important: if your AV (norton/symantec mainly) warns about a virus, ignore it, it just doesn't like the packer I used to pack the program. Disabling your AV is strongly recommended.
5) If possible, always use Automatic flash mode (for instructions on how to use the Manual mode, see troubleshooting advice here). You may get a message stating this is not for your device, click yes and allow the screen to go blank.
6) It will ask you to wait while it prepares for the flashing, press OK. Follow the steps in the program and then in the RUU.
8) Device should go to a tricolour screen now that says 1.40.1000 (not .0000!!!), this is the SSPL version, which is temporary. When your phone goes to the bootloader screen for the first time, quickly unplug the USB cable, then reconnect it. Wait around 30 seconds and click Next on your PC.
9) SPLwill now flash, device automatically reboots, job done.
10)Tto confirm you got it installed, go into bootloader mode (tricolour screen!) and the screen will show 2.32.OliNex, which is the Hard-SPL version. If it is 1.64.xxx instead, then please make sure you actually download last version (v5.20) and flash using that. 2.32.OliNex is the correct Hard-SPL version.
These instructions SHOULD work first time every time.
Instructions copied from OliNex, tidied up by me. USB disconnect/reconnect trick discovered by zannyuk and found here.
I recommend lsc's WM6.5 ROM (here) for WM 6.5 only and Ironeagle's Jade Overloaded (here) for all the trimmings.
PM me with any errors or corrections. And feel free to comment
Has anyone used this yet? Can you let me know?
i've used it and it works pefectly no more rubbish orange roms.
Jade Flashing Guide
Hi,
When trying to following these instructions, I cannot get past instr 6) as at that point I get the error:
"hard- spl is for non-commercial purpose only,we have detected that you appear to alreadyhvae unlocked a device, if you wish to unlock commercially"
The phone does not go into the bootloader mode (tricolor screen), the program terminates at this point, please advise how to overcome this and successfully apply the Hard SPL v5.2
Thanks
Look under the Hard SPL stickie to resolve this one.
Please can you point HSPL Stickie as I tried to find this information and was unable to. Your help is greatly appreicated.
go here: http://forum.xda-developers.com/showthread.php?t=483465.
You should be able to find the answer.
Does anyone have original Orange UK 1.40 ROM? Need to recover the device Urgent ((

[Q] This is depressing, stuck on SPL [email protected]! Trying to flash to a HSPL ROM

Hey guys,
New to this whole world of flashing devices and have been browsing for days trying to learn and understand all the different terms associated, so please forgive me if i say something that doesn't make any sense
Trying to upgrade my HTC Touch HD (Blackstone), Rom version: 1.14 WWE (put my phone into bootloader and the SPL is 1.14), was trying to update my phone which is when i came across cooking roms and updating them via flashing, have read Digital Outcast's Dummies guide: flashing 1.56+ roms [v 2.0] - [HSPL][USPL], decided i wanted to follow the HSPL which is when i came across
http://forum.xda-developers.com/showthread.php?t=671277
and wanted to install the 'blackSTONEhenge HyPer MaxSense' Rom, said i needed RADIO ROM version 1.14 or above, my stock standard HTC has RADIO Version 1.09, which meant i had to try and flash my devices radio rom.
What im not sure is this HSPL, i dont fully understand if im supposed to try and get/put HSPL on my phone before i do any flashing/ im not sure if HSPL is the 'thing' that allows flashing to become capable...
If someone could help me out as i have been browsing the forums for a few days and its driving me nuts as usually i would have worked it out by now!
Cheers,
Scott
Go to this link
http://forum.xda-developers.com/showthread.php?t=505377
dont get confused
1.just download "HSPLWrapper_Blackstone_156OliNex.zip" from "Attached files".
and unzip in a empty folder.
2.connect your phoneto pc via active sync.
3.run HSPLWrapper_Blackstone_156OliNex.exe, click yes/next/ok(sorry dont remember what was it, you phone will restart in bootloader (three color screen and hspl will be done automatically.
thats it.
now flash any radio or rom of ur choice.
nice explanation, just let me add some newbie information:
basically, what you are facing, is flashing three things:
1. you flash hspl, which means that your device will be unlocked for roms of all carriers and all countries, and you will be permanently ready to switch roms any time you want, as it remains in your phone, whatever you do (hard reset, flashing a stock rom, whatever).
2. the radio rom, the radio is the bridge between the windows mobile operating system and the hardware. this is responsible for the fact, that for example switching on wi-fi is done with the same button on any device, independent from which wi-fi card is actually installed. it controls wi-fi, gsm, 3.5G communications, bluetooth, camera and sound input and output. the latest radio for the blackstone is 1.17 (.25.09 i believe). it offers the best quality in all beforementioned services, but drains slightly more power than previous versions, due to higher performance.
as there is actually yet another stepping stone between the OS and the radio, rilphone.dll, it is advised to use a new radio with the cooked roms offered here. most chefs integrate a new rilphone.dll in their roms and they work best with the corresponding radio rom.
3. in the end, you will flash the actual OS rom that changes your operating system, possibly the language, the manila version and everything else. just like formatting your windows xp pc and installing windows 7, your apps, settings and personal information (in this case contacts, appointments, sms...) will be gone.
for it to work, you must flash hspl first, or your device will be unable to accept actual roms, and then proceed with the radio, and before flashing the actual OS rom (in your case blackstonehenge), you should perform a task 29, either you can flash it (see task 29 thread), or use mtty or use advanced ruu, which has an extra option to do it.
this was just a basic introduction to make it easier for you, to understand, what you are actually doing, when attempting to flash, the rest and all the steps to take are in the tutorials, i just find it easier to do, when you actually know, why you do certain steps, helps you remember for the next time.
regards
Chef_Tony
Ok thanks guys for the responses, and especially chef_tony's, cheers.
P.s. Sorry for the complicated response below, its hell to read
I have tried to follow:
Dummies guide: flashing 1.56+ roms [v 2.0] - [HSPL][USPL]
http://forum.xda-developers.com/showthread.php?t=505377
And it hasn't worked, when I follow the HSPL steps I get to step (HSPL2c) and it just sits on 0% and give an Error [262] code (this is the section where we try to flash Blackstone_156OliNex to the device.
The tutorial says: run HSPLWrapper_Blackstone_156OliNex.exe, which then tells us to establish an activesync connection, which i think means we have to get the bootloader mode to USB, in order to get the bootloader to USB Mode I have to connect my phone to the pc before running the HSPLWrapper_Blackstone_156OliNex.exe and leaving it connected to the pc to A) establish the activesync connection(Windows device centre doesn't register the phone as connected whilst in bootloader) then B) get the bootloader mode the USB.
So what i have done:
So the phone is connected to the pc, activesync registers the phone(leaving the phone connected i then),
place it into bootloader (shows USB Mode)
Then run HSPLWrapper_Blackstone_156OliNex.exe (i run it as an administrator)
the program tells me to establish an activesync connection (Windows device centre doesn't register the phone while its in bootloader, which dummies guide tells us to do), i dont know how to establish an activesync connection whilst the phone is in bootloader, so anyway i hit next, next and just click update the rom, and it just sits at 0% and give an Error [262]
Im not sure if the reason for this error is because i haven't put HSPL on the device, im still not 100% sure about the whole HSPL, i think all i have to do for this is run the HSPLWrapper_Blackstone_156OliNex.exe ?? then is the HSPL issue sorted?
Thanks again guys,
Scott
Dis-regard this post
easy thing. i had the same issue when attempting to install hspl for the first time. as described in the tutorial post you mentioned, i went to the part troubleshooting:
Troubleshooting - manual SSPL
- Boot up your phone.
- Copy SSPL-Manual-TouchHD.exe to your phone. In a file browser on your phone browse to where you copied SSPL-Manual-TouchHD.exe and run it.
- Your phone will reboot into its bootloader and should show SPL v 1.07.OliNex.
- When it shows USB at the bottom then run HSPLWrapper_blackstone_156OilNex.exe from your computer again.
- Go to step HSPL3 if successful.
with this extra step it worked for me, because installing sspl directly on your phone, it prevents 262 connection errors and unlocks the device temporarily which makes it easier to install hspl.
Thanks again chef,
ok i connected my phone, then copied the SSPL-Manual-TouchHD.exe to my device, run it and it loads into bootloader, shows spl 1.07OilNex, doesn't show USB no matter how long i wait, i unplug it and don't get serial mode either
Tried re connecting it and still no USB or serial mode comes up :\
I had tried following the troubleshooting tutorial before i posted on here for help
Should i try running the HSPLWrapper_blackstone_156OilNex.exe without USB mode showing?
and really appreciate all the help,
Scott
Following with interest
Tony and Scot enjoying the posts and hoping to pick up a few pearls of wisdom before upgrading. I have played around with my Touch HD and had it dual booting with android from SD card. For some reason I can no longer use my camera in wm 6.1.
I can not find camera.exe cab and was considering upgrading to wm 6.5 to see if that solves the problem.
Billy, im just stabbing at the dark here, but im guessing if you do flash your device to wm 6.5, during the installation of the upgrade, you're .exe for the camera will be re installed and should work again. Gdluck
Upgrading to wm 6.5
Probably right Scotty, I just want to make sure I don't brick the phone for the sake of getting my camera to work again. Have you managed to complete the upgrade?
Haven't yet, just waiting for some words of wisdom from tony
I also had Error [262] when tried to apply HSPL last week.
But, I applied USPL path to install HSPL!
So I entered USPL and started HSPL install.
Then process finished without any problems.
And it's working excellent... now on the 3rd ROM since appliing HSPL...
good idea, the most important thing is to get a stable connection for the bootloader, and if uspl makes it easier to install hspl, i would definitely give it a try. as posted before, depending on your soft branding, first installing hspl can be a hassle, however, once it's done, you never have to deal with it again (which is also, why many long term blackstone users including myself hardly remember, how to go about changing the spl).
also, since you mentioned that in sspl, you didn't see serial or usb in bootloader mode, make sure that your connection is actually stable. in bootloader mode, windows needs another driver for the device from what is used to sync the device (when it is switched on). especially, when using windows vista or windows 7, you should have a look at the thread "[tut] dummies guide: updating htc sync drivers".
especially on windows 7 x64 it can be quite a lot of work to get it running, because these drivers are not digitally signed, so you'd have to sign them yourself, which requires permanent test mode and comes with a watermark on your desktop, which, in turns, can be removed again. in that case, i would advise you to try a windows xp pc first to get your device up and running and you can deal with this later.
so, in short form:
1. in case you use windows vista or 7 and haven't dealt with the driver yet, have a look at the link to the tutorial or use a windows xp pc with activesync installed.
2. if you are positive that drivers cannot be the issue, or you successfully updated them, step forward and try the "uspl to install hspl" method, bodisson suggested.
CRACKED IT! dont have time to type how but ill post what happened once i wake up, thanks for all the help guys, you guys are legends!
Many thanks to Chef_Tony for his help in this matter. You've a lot of mod like qualities mate
Scottygrot, I'm glad you got it sorted in the end.
I'm closing this thread now. In future please post all flashing issues in Dummies Guide thread
Ta
Rick

Cannot Flash Custom Rom Error 266

As of now, my SPL is downgraded to 1.18, with RSPL and HSPL already installed. I downloaded Windows Mobile Device center, I'm running Windows 7 x86...
I always get the "not connected" message with the device center no matter what, even though I see Windows Mobile drivers in device panel. I've downloaded Deepshining Rom, double clicked on the ROM updater and first thing is it does not show my current image on the phone, when I keep clicking next, I get to the installation screen, with a 0% and then I get the Error 266 message.
I've restarted numerous times, not sure what is going on.
windows driver
drivers all installed in the PC? see in Device Manager check your wp7 device installed correctly, bite also uninstall and re-install wp7 device drivers. I think the error in communication between the PC and the device of wp7
I'm suffering the same problem. Any idea how to counter it? Having HD7 with CotullaHSPL installed. Previously installed deepshine custom room
same problem
me too i have the same problem and i can't find any answer of that
pls can anyone help here that would be great
You need to run in XP both Zune and ActiveSync for the connection to take place.
the-anti-life said:
me too i have the same problem and i can't find any answer of that
pls can anyone help here that would be great
Click to expand...
Click to collapse
you can't find any proper solution of this...try different pc and also check that you select the right rom

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