Well, dropped my phone and screen (not glass) is now broken. I can see only a bit of the top of the screen (and that slowly goes away) and cannot use touch of course.
Is there a way through dl mode (recovery mode may be possible, however i find it hard to believe i'll hit the right options with no visuals) to access phones flash drive and backup stuff from there ?!
Thanks in advance,
David
I don't think there is any harm to just send it for repairs. Your data in your phone isn't gonna be erased since you're fixing the hardware.
smiles.smiley said:
I don't think there is any harm to just send it for repairs. Your data in your phone isn't gonna be erased since you're fixing the hardware.
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Thanks for the response but well, not quite trusting the lab entirely.
More importantly, I need to reinstall provider's ROM and unroot before i do that (warranty crap here) and would like to backup whole drive before doing that.
I believe that is impossible. "There's no way a blind man knows how to get to his destination". You would have to reflash your phone from stock I suppose after it is back from repairs.
Additional advice - Read if you really don't want to reflash your phone from stock.
And I sent my phone to Samsung for repairs before. I was on a custom ROM and obviously I broke it in terms of Software and it was totally my fault. However, it was so damaged that Samsung could not tell what's wrong with it because my phone would not boot at all. My warranty was not void and phone fixed for free.
So, by experience, you might stand a chance of keeping your warranty as there's no way they are going to know you messed around with it and they would not check your phone in terms of software if it is categorized under hardware fault.
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Related
i kill my CHARMER with wizard rom, what i am do with it?
install is ok, and after the finish install i dont boot my charmer,.... display is only flashing very shortly ((
sorry for my bad english
If it was a full ROM you've probably killed the bootloader.
Aside from sending it back to the manufacturer for repair, you've likely got a brick.
I kill everything.....maybe
after the insert battery, screen start flashing in small and sort time intervals.
I have send to my shop, when i bought it..i have guarantee (warranty)
do you thing, that they declare my warranty?
If they notice what you've done, then yes, the warranty will be invalid and you'll have to pay for repairs.
If you're extremely lucky, you might get away with it but I wouldn't count on it.
CID unlocking your device and flashing an unofficial ROM is a great way to invalidate the original warranty/guarantee.
i am so stupid, i kill am :-/
Well, how does the thing looks like? I mean, if they are not able to see the new ROM obviously, they *might* not go forensic investigation into the matter of the ROM. They will just hardware flash the ROM to see if it works, I guess.
Well, anyway, if you have warranty, that's half of the good news. I mean, what's the worst can happen? Pay for the repair charges, I guess. Better than to use your phone as a paper weight.
Just act stupid when they asked how the phone got into that situation. Say something like it turn out like that one day when I soft reset the phone. When (If they do, but I don't they will) they said anything about flash, you tell them, the phone doesn't have a flash for the camera, how am I able to flash it?
Hey guys,
the vibrator stopped on my phone all of a sudden, it doesn't work even when i reset the phone. i don't remember dropping it or something like that, or whether i installed something that could've caused this.
it is still under warranty, i was just hoping to avoid the hasstle of the return.
any help will be appreciated.
AthenaLod said:
the vibrator stopped on my phone all of a sudden, it doesn't work even when i reset the phone.
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Do you still get a short buzz from it on initially booting the device? By 'reset', I'm assuming you mean you've tried a hard reset as well as soft? If so, then your next best bet would be to restore the phone back to AT&T approved config, test again and if it's still no go, then return under warranty.
If you want to replace the vibrator assembly on the phone it would mean dissassembling it which would involve removing the tamper indicator sticker on the screw head - thereby voiding any warranty. You'd also be up for the parts cost (assuming you can even find one for sale).
Can I do a master reset? I'm rooted & using CM w/kspec.
Considering sending my phone in for replacement/repair. Not sure if I can tolerate the off-color screen & cycling auto-brightness. Thought it wasn't a big deal and I'd wait for an update - but after reading other forums I'm not sure if or when there ever will be an update.
The guy from Google suggested I try to reset the phone. I know that wont fix anything but thought I'd give it a try...
What do y'all think? Should I just put up with the slight off color screen & hope for a software fix? (That's what the HTC guy said to do). Or should I try to exchange it.
I'm rooted I know but HTC is still good about replacing rooted phones right? I should just instal the stock rom right before shipping?
Srry for the multiple questions
..........
When you just rooted it is possible to revert via factory reset. If you flashed anything else then your bootloader is unlocked and there is no known method to revert that. warrenty is void. maybe HTC won't notice, but if they do, you would have to pay at least the shipping charges.
if you have already flashed another rom, do you have amon_ra's recovery image? there is a wipe -> factory reset option. there is another one in the settings menu somewhere (on the "normal" os), but i don't know what it really wipes and what not.
to bad you guys live in the US. i could even break all warrenty seals and get a repair (at least for products I bought here)
HTC has been quite good about honoring the warranty on hardware defects regardless of unlock/root.
thanks
i dont know what to do. the phone looks fine really now but that is because im using it in a bright room. its only when on low brightness or in a dark room that it looks really purpley...
guess i will return it... because there is also the auto brightness issue as well... or do i wait for the supposed software update??
Hi there, I know there are other threads on this, but I've got two questions;
I might be able to claim a repair on insurance - the policy doesn't state anything about rooting voiding it, but I'd want to play it safe and flash back the original RUU - now, the digitizer works on my phone, but the LCD is totally shot, can't read anything.
It's been a while since I flashed the RUU, so is there any point where you have to press a button or something on your phone to advance? is it possible to use ddms while flashing the RUU to see what you're doing?
Also, if I can't claim this on insurance, how hard is it to replace the screen yourself? I've seen a "genuine" (hmm.) LCD/tools set on ebay for about the same amount as my insurance excess, so this seems like it could work (if it's easy enough!).
Thanks!!
laughingcavalier said:
is it possible to use ddms while flashing the RUU to see what you're doing?
Also, if I can't claim this on insurance, how hard is it to replace the screen yourself? I've seen a "genuine" (hmm.) LCD/tools set on ebay for about the same amount as my insurance excess, so this seems like it could work (if it's easy enough!).
Thanks!!
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I've not done it personally but I have seen the guys in the phone shops doing it.
It's not that hard, but you have to know what and where to remove. Just go slow first.
pardon this but what is ddms?
Hi,
I have flashed RUU for my Tattoo at least twice. And as far as i remember there is no point you have to do anything on your phone. It will reboot (into fastboot i think). You will se progress on computer screen.
By the way, how can the LCD be broken and the digitizer not? Is the lcd shattered?
This is against laws of physics!
Oh, maybe I got the letters wrong but ddms is part of the android sdk, so you can take screenshots on your computer - also handy if you've broken your screen and need to know where to press.
As for defying the laws of physics, I guess the Tattoo is more special than we thought! the lcd is showing up loads of black/white cracked patterns (but a small it at the bottom works, so I can just about make out my dock. )
Thanks, insurance guys seem to be a bit more helpful now, so hoepfully won't have to resort to doing it myself.
Just in case anyone else has this problem, found this nice photo-guide to unscrewing everything: http://translate.google.com/transla...acenter.ru/razborka/htc_tattoo/&prev=_t&twu=1
haven't got round to it yet, but should do after exams.
Thanks useful info.
I have opened and dismentled everything my tattoo 3-4 times refering the guidlines. It is really helpful.
I was trying to resolve a touch screen problem. My phone acted like something is always touching at a point of the screen, so, I couldnot able to select a thing correctly and it is worst while typing using screen keyboard. So, I disassembled my tattoo and clean everything inside and assembled again. It seems working correctly for few hours then the problem reoccurred. And I disassembled again and again.
Atlast, I found out the problem was just on the screen protector, I have removed it and resolved the problem. Funny problem but it is worth all those efforts.
Bad Digitiser
Recently the Digitiser of my phone went bad. I tried flashing back the Stock RUU but did not succeed since it was not able to detect my phone. Then I just flashed back the backup of the stock ROM and took it to the Service Center. To my surprise the person didn't even check whether the phone was rooted lr not. Since it was out of warranty I still had to pay I still had to pay $45.
Had to return to get screen replaced. Asked very nicely that they not re-flash...said they would try. I did not expect much but now that I have it back I am a little confused as to what was/was not done.
Still showing Tampered and S-Off recovery is still intact. The data is all gone and has the stock look.
The part that confuses me is that it still shows Revolution HD as the software version.
I have a backup so not stressed but just want to make sure there has not been some "tweak" that is going to bite me.
What say ye? is it just reflashed to stock rom? I assume I just need to wipe and go again.
BTW some odd images left on the phone...happy to share for you forensics types but don't want to add more noise to the board.
TIA!
travelrobrob said:
Had to return to get screen replaced. Asked very nicely that they not re-flash...said they would try. I did not expect much but now that I have it back I am a little confused as to what was/was not done.
Still showing Tampered and S-Off recovery is still intact. The data is all gone and has the stock look.
The part that confuses me is that it still shows Revolution HD as the software version.
I have a backup so not stressed but just want to make sure there has not been some "tweak" that is going to bite me.
What say ye? is it just reflashed to stock rom? I assume I just need to wipe and go again.
BTW some odd images left on the phone...happy to share for you forensics types but don't want to add more noise to the board.
TIA!
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Click to collapse
1. Was this the official HTC repair center, or some other guys?
2. Most likely, they looked for the factory reset function present within Android so that they could run their own testing/diagnostic app to make sure that your screen was functioning according to a number of predetermined tests (multiple touch, drag, etc etc).
LiquidSolstice said:
1. Was this the official HTC repair center, or some other guys?
2. Most likely, they looked for the factory reset function present within Android so that they could run their own testing/diagnostic app to make sure that your screen was functioning according to a number of predetermined tests (multiple touch, drag, etc etc).
Click to expand...
Click to collapse
Yes it was the official repair center. The images and vids left on the phone was from thier testing. I did find it interesting that the only non stock app left was Superuser.
Can I just go about reflashing and upgrading firmware as per normal?
Appreciate the input.
travelrobrob said:
Yes it was the official repair center. The images and vids left on the phone was from thier testing. I did find it interesting that the only non stock app left was Superuser.
Can I just go about reflashing and upgrading firmware as per normal?
Appreciate the input.
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That is actually quite fascinating. Although technically they are not allowed to, they usually make quite a fuss if you have a rooted phone. But in your case, you had a hardware failure, and that is something that they are legally bound to service, even if you somehow managed to dump iOS on it.
As long as you are still S-OFF, your phone is fine Put your stuff back on it and feel free to join us in the Sense 5.5 Android 4.3 excitement.
Very much appreciated...and I think I figured out why they did not sqawk...and guy with a bottle of R&R Lotion on his desk for all to see...must be pretty easy going (scrubbed the name and email addresses to protect the mellow).
Thanks again.
huh? what bottle of R&R lotion?