Replacement I897UCKB2 build is not seen by Windows 7 - Captivate Q&A, Help & Troubleshooting

I have two windows 7 pcs that both recognized my replacement I897UCKB2 phone that I got a little over a week ago. I installed Kies on one of them to upgrade my wife's Cappy to UCKB1. I connected my phone and saw an error that it wasn't recognized. I have uninstalled KIES, the drivers, rebooted, cleaned out Samsung registry entries, rebooted (many times), tried different ports (including on the back), etc - no dice. I tried the other pc which hasn't had any changes and that doesn't recognize it either.
I know the cable is good because my wife's UCKB2 (was replaced as well) is seen no problem using the same cable and computer.
I have tried with my phone in debug and not - mass storage, KIES, ask on connection - etc. I did previously root the phone with SuperOneClick on this build. I was about to flash a custom ROM tonight after waiting a bit but now I can't get any computer to see it although the phone does start charging. I haven't yet tried linux and heimdall but that is about the only thing I can think of at this point.
I started wondering if Kies somehow caused a problem on the phone - maybe because it was rooted? I tried restoring CWM since I have Titanium backup working and busybox, etc. In CWM I tried "reboot into recovery" and then I see the original 3e recovery. I tried "reinstall packages" and it fails the signature verification. I have flashed ROMs many times in the past and have never been "stuck" like this... Any ideas?

I would try flashing the original stock eclair, there is an odin one click around that will do it... "I897UCJF6-final-OCD-REV0.exe". Then try kies mini.

crt60 said:
I would try flashing the original stock eclair, there is an odin one click around that will do it... "I897UCJF6-final-OCD-REV0.exe". Then try kies mini.
Click to expand...
Click to collapse
Thanks but that is the ODIN I have always used in the past. It doesn't even see the phone when I connect it though. The phone will start charging but windows doesn't recognize that I connected it.

RichMD said:
Thanks but that is the ODIN I have always used in the past. It doesn't even see the phone when I connect it though. The phone will start charging but windows doesn't recognize that I connected it.
Click to expand...
Click to collapse
I had a friend who had that problem. When he plugged his phone into his computer, the phone would start charging but Windows wouldn't even play a notification sound to show the phone was plugged in. He couldn't access USB storage mode or anything. He called Samsung and was told his phone would need to be reflashed. His three button combo didn't work, so we bought a jig on eBay. We could get the phone into download mode that way...but Windows still/I] wouldn't recognize it. He called Samsung again and they replaced it under warranty, without any hassle.

Well, are you sure that you have your usb drivers installed correctly? Have you tried seeing if adb is recognizing the phone? Also, make sure that it is plugged in on all sides on the phone end of the the USB (sometimes the phone charges when it is plugged but unless you plug it in all the way, the computer won't recognize it)
try those...

pwneman said:
Well, are you sure that you have your usb drivers installed correctly? Have you tried seeing if adb is recognizing the phone? Also, make sure that it is plugged in on all sides on the phone end of the the USB (sometimes the phone charges when it is plugged but unless you plug it in all the way, the computer won't recognize it)
try those...
Click to expand...
Click to collapse
Thanks for the replies. I know the USB drivers are good because I can easily mount USB storage on my wife's captivate - same exact I897UCKB2 build with the same cable. Additionally, a second pc won't see my phone even though it did before. I have tried at least 6 different ports numerous times. I am thinking I need a replacement.
My question now is that it is rooted with busybox, etc and I can't use an unroot program from a PC. Will a factory reset under settings (not CWM) erase all traces of root?
Sent from my SAMSUNG-SGH-I897 using Tapatalk

Related

Please help...big problem....

Big problem. Suddenly my phone will not turn on. Sits at the white Galaxy S GT-I9000 screen and does not boot. When I put it into download mode and plug it into computer, its suddenly saying "USB Device Not Recognized".
What do I do? PC won't recognize it, it wont boot. can't flash it.....I'm freaking out here...
Did you flash anything to it or root it?
riwarren said:
Big problem. Suddenly my phone will not turn on. Sits at the white Galaxy S GT-I9000 screen and does not boot. When I put it into download mode and plug it into computer, its suddenly saying "USB Device Not Recognized".
What do I do? PC won't recognize it, it wont boot. can't flash it.....I'm freaking out here...
Click to expand...
Click to collapse
Hi Rick. Try to re-install samsung usb drivers. during this time, take out the battery from the phone. once finished installing the drivers, put back the battery into the phone. Go into downloading mode. Fire up odin, put in the necessary firmwares + pit files. Once done, then CONNECT your phone to the usb port of your computer.
Hope it's okay.
Edit: Let's hope that it is the computer usb drivers are corrupted. Alterntively, if you still can't do it, try it on another pc.
Nope. I was rebooting it to flash XXJPC to it, but couldnt do so because it was saying that USB message and wouldnt detect it. So I went into recovery, did a factory reset, and now it wont boot.
Another computer does the same thing *tears*
*BUMP*
Lets try a different route. I will pay a generous sum of money to anyone who offers to and does manage to fix this for me?
rick, looking at this, if your usb is not recognised, it is either the pc or the phone usb port might be damaged.
if it is a hardware issue, then use the bounty to get it fix.
I was at that same point with my vibrant. After failed attempts of getting into download mode using buttons, here's what I did.
Download and install samsung usb drivers and android sdk.
Plug into the computer and use adb to get into download mode (adb reboot download).
Then flash with odin.
Doing that worked for me when nothing else would. Try it ?
Sent from my SGH-T959 using XDA App
richan90 said:
I was at that same point with my vibrant. After failed attempts of getting into download mode using buttons, here's what I did.
Download and install samsung usb drivers and android sdk.
Plug into the computer and use adb to get into download mode (adb reboot download).
Then flash with odin.
Doing that worked for me when nothing else would. Try it ?
Sent from my SGH-T959 using XDA App
Click to expand...
Click to collapse
I can get into download mode just fine.....my pc just doesnt recognize the usb device. tried 3 differente pc's, 2 running win7 and one running xp.
Did you install usb drivers on each of the machines?
Sent from my GT-I9000 using Tapatalk
I installed the samsung USB driver executable. and I also tried to use those drivers that it installs to manually update the "unknown USB device" in device manager, but they won't take.
Try uninstalling all drivers, then stick a MicroSD in your phone before plugging it into the usb.
Assuming you have Samsung Kies in your PC, try to upgrade it at 1.5.1.10074_45.
How long do you wait the boot?? The first boot after flash is very long, wait at least 5 minutes with flashing "S".
I did not just flash anything. My phone got really hot and laggy (as I was using it while charging it via USB port) and so I rebooted phone in an attempt to resolve the lag. when I did, it would not go past the WHITE Samsung Galaxy S I9000 screen, does not get to the flashing S screen.
bump
please anyone able to help?
riwarren said:
bump
please anyone able to help?
Click to expand...
Click to collapse
if i understood you correctly, you have two separate problems:
a) your phone does not boot up
b) your phone is not recognized by any computer when plugged in
could be a coincidence, but probably is not. i'm guessing your bootloader got screwed up somehow. if it is a coincidence, it could be that your usb port on the phone is effed, or your usb cable is dead. try first using a different cable and see if your phone can be recognized by any computer. perhaps then you can go into download mode and reflash.
also, have a look at this post, might help you (although, if your usb is effed, there's not much point in trying any solution that involves your phone being connected to a computer): http://androidforums.com/780720-post3.html
EDIT: also, have your tried the obvious stuff, like pulling battery?
I ve seen many threads with the white screen problem ... it has in most cases been the drivers ... you desinstall all drivers from pc using Kies option for resinstall the drivers ... then you pull the battery off few sec (give it a min or two) then you get to download mode and you flash the beast ... dont connect your phone before launching odin or else it will not be recognized ...
for the few other people who didn't manage to fix it ... it was a hardware failure
That post you linked, is worth a try. But its for a motorola.....Where do I get my SGS bootloader to use instead?
ohh you were implying to try to use the motorola usb drivers?
bouzoubaa said:
I ve seen many threads with the white screen problem ... it has in most cases been the drivers ... you desinstall all drivers from pc using Kies option for resinstall the drivers ... then you pull the battery off few sec (give it a min or two) then you get to download mode and you flash the beast ... dont connect your phone before launching odin or else it will not be recognized ...
for the few other people who didn't manage to fix it ... it was a hardware failure
Click to expand...
Click to collapse
I never said anything about a white screen. and I am not uneducated on flashing SGS, or using Odin. Far from it. My phone was first showing USB symbol when it wasnt plugged into USB port, then phone started running really hot while charging and got really bloated like it was overheating. So I rebooted and its now force closing at the first boot animation. I can get into download mode and recovery, but will not recognize in any of the 3 computers all running different versions of windows on them, with either of my USB cables that I tried.

[Q] Wont mount to PC or Mac

Hi all, I have scoured the web for similar issues and can't find any answers
-Captivate I897 running 2.1 formerly mounted to my MAC just fine, rooted using Galaxy-S one click root. Root was successful, mostly just removed bloatware, etc.. but alas my phone is no longer recognized by the computer, although the phone recognizes that it is connected, when I click "mount" nothing happens on the computer's end.
-Appears to be a problem with the phone, I have tried Win7 w/ Kies mini and installed/reinstalled drivers, dev mode, etc...nada. And here's the kicker - these machines will recognize and mount my GF's unrooted Vibrant just fine.
-I have a separate micro SD card reader that can read the SD card out of the phone that way.
-So, I am hoping for some help to either
1 - fix the computer recognition issue, or
2- find steps to manually update to 2.2 or unroot, etc, any ideas that will get me running 2.2 and hopefully mount to Mac or PC, using files manually loaded to the SD and installed during recovery mode, this looks like flashing, would Andromeda or Cognition fix the connectivity issue?
Thanks in advance!!
If you're rooted and can get into download mode (power off+2 volume buttons+plug usb in) then you can use this link ----> http://www.megaupload.com/?d=QL6NX702 to flash stock 2.2 firmware. Note: This WILL break your root. Here's the thread on Odin One Click as well---->http://forum.xda-developers.com/showthread.php?t=731989. You probably want to read the information there before flashing to 2.2.
Good Luck!
Thanks for the suggestion, I've tried multiple drivers, but since my PC doesnt recognize my phone, both Odin or Superoneclick dont recognize my phone also.
I was able to manually unroot by copying the One Click Root Update.zip to my phone via Wifi File-sharing app. Unroot was successful, but still no connection to PC or Mac.
I'm stuck for now, It appears that any type of flashing requires a PC connection, unless there is some way to flash completely with Wifi-copied files and using the 'reinstall packages' option?
Well, if you have a dropbox, you could drag and drop a rom (say cognition) onto your phone's dropbox. Then you'd need to find a CWM recovery (make sure it's not 3.0) update.zip and reinstall packages. This will give you CWM recovery, from which you could install Cognition from your dropbox. No guarantees it will work, but it's worth a shot.
Can't help on the Mac and I only have a dim memory of 2.1, but what are your setting under Settings/Applications for USB settings and Development? Do you have USB debugging checked (on)? Do you have the Development settings set to something weird like Kies update?
My recommendation is to put USB debugging on (checked). In that case I think the USB settings choice is disabled and therefore ignored. Then when you connect to the computer you will get a message in the notification bar on your phone saying something like "select to copy files to/from the computer". Click that, then click the mount button. You should then be able to see the extra drives on your computer by looking under My Computer or whatever (on a PC). On mine they are F and G, no special indications that they are drives on an attached phone. I also do get an automatic pop-up for the new drives, like when you insert a USB stick, but I imagine that setting could be disabled so look for the drives manually.
If you can get a com port try to do a master clear with the phone plugged in and on the entire time, then do various methods of getting into download mode if you got a com port when the phone booted up, future references I would use Odin to flash speedmod kernel to get cwm and then flash a rom or leave it as is, when I first started rooting I used the same software and got the same problem
Try installing all the drivers beforehand just to make sure
Sent from my I897 using XDA App
do u have the drivers installed?
Mr.AdAbsurdum said:
If you can get a com port try to do a master clear with the phone plugged in and on the entire time, then do various methods of getting into download mode if you got a com port when the phone booted up, future references I would use Odin to flash speedmod kernel to get cwm and then flash a rom or leave it as is, when I first started rooting I used the same software and got the same problem
Try installing all the drivers beforehand just to make sure
Click to expand...
Click to collapse
+1
My wife's phone has the exact same issue as OP. Suggestions like above are useless unfortunately as the phone does not recognize that it is connected to a computer. Instead it acts as though it is connected to a charger. The oddest thing is that if I plug it in to a computer while the phone is turned off, the phone will turn on! However, still no recognition that it is connected to a PC.
Initially when I connected the phone the first time, Win7 said driver failed to install. Then my working cappy would not connect to Win7. I had to uninstall and reinstall the drivers and restart. My working cappy connected as it should, but my wife's phone from that point refused to recognize anything but charging.
Attempts to fix Via external SD: (1) I transferred Continuum 4.1 and reinstalled. Still not recognized. (2) Transferred my recovery images from January for stock, but just became stuck on boot screen for Continuum. I am uneasy about transferring the update-recovery.zip and download folder from original backup as I do not know whether it will screw up attempts to re-enter recovery if it does not work. (3) Attempted download mode, but only works via CWM 2 (not extended menu or three button or by inserting battery with odin up trick). Even when in DL mode odin does not recognize the COM port. (4) Attempted different orders for connecting to Odin in DL mode. By orders I mean rearranging the order I connect (i.e. open odin then connect cable then go to DL). (5) transferred andromeda3 and reinstalled, still same issue.
So, I am left thinking a hardware failure occurred at some point, so I will need to open it up and check connectors to solder it possibly.
Possible non-hardware solution is to restore to stock somehow WITHOUT Odin via CWM. Anyone know if this is possible or have a link to a flashable zip?
Thanks!
edit: I am on Win7 and always made sure USB debugging was checked. Also I tried to connect via One-Click Root for the heck of it and kies mini. No luck.
flashed without a cable
Thanks for the tip jomeister 15, I was able to flash new roms dropped over wifi with CWM recovery. This got me onto 2.2 which was the main purpose of this whole adventure. I just loaded Andromeda3 and it's pretty darn impressive.
My PC and Mac still do not recognise my phone, I troubleshot extensively like Snowake and nothing is recognized. I'm convinced its a hardware issue but who cares with wireless flashing and file transfer.
snowake said:
+1
My wife's phone has the exact same issue as OP. Suggestions like above are useless unfortunately as the phone does not recognize that it is connected to a computer. Instead it acts as though it is connected to a charger. The oddest thing is that if I plug it in to a computer while the phone is turned off, the phone will turn on! However, still no recognition that it is connected to a PC.
Initially when I connected the phone the first time, Win7 said driver failed to install. Then my working cappy would not connect to Win7. I had to uninstall and reinstall the drivers and restart. My working cappy connected as it should, but my wife's phone from that point refused to recognize anything but charging.
Attempts to fix Via external SD: (1) I transferred Continuum 4.1 and reinstalled. Still not recognized. (2) Transferred my recovery images from January for stock, but just became stuck on boot screen for Continuum. I am uneasy about transferring the update-recovery.zip and download folder from original backup as I do not know whether it will screw up attempts to re-enter recovery if it does not work. (3) Attempted download mode, but only works via CWM 2 (not extended menu or three button or by inserting battery with odin up trick). Even when in DL mode odin does not recognize the COM port. (4) Attempted different orders for connecting to Odin in DL mode. By orders I mean rearranging the order I connect (i.e. open odin then connect cable then go to DL). (5) transferred andromeda3 and reinstalled, still same issue.
So, I am left thinking a hardware failure occurred at some point, so I will need to open it up and check connectors to solder it possibly.
Possible non-hardware solution is to restore to stock somehow WITHOUT Odin via CWM. Anyone know if this is possible or have a link to a flashable zip?
Thanks!
edit: I am on Win7 and always made sure USB debugging was checked. Also I tried to connect via One-Click Root for the heck of it and kies mini. No luck.
Click to expand...
Click to collapse
You could try to send a ROM, kernel, and update.zip(CWM flash) and attempt to get another ROM over it. Format the system, wipe dalvik, I don't think its a hardware issue, I had the same problem first time I tried using 1 click rooting, I just waited patiently and got a com port after about two days, so that just leads me to believe some configuration file was corrupted during flash to stock, possibly flashing a ROM or reflashing the ROM you're on with a complete wipe of the system and user data and whatnot, or possibly just doing a backup up from cwm and immediately restore it, if its charging I highly doubt its hardware
Sent from my I897 using XDA App

I want to update via Kies, but can not connect

I have a Bell SGS. I updated it once from 2.1 to 2.2...now I'd like to update to 2.3.
My computer/Kies will NOT see my phone. I've done some searching, but I literally have no idea what I'm doing. I've done a factory reset on my phone hoping that would help...it didn't. I've re-installed Kies...no dice. Tried re-installing the drivers via Kies...nothing.
Any suggestions would be appreciated. Someone willing to help me step by step via e-mail would be even better.
60+ views and not a single suggestion?
I don't understand why my PC can't see my phone AT ALL.
Honestly, your best bet is to use Odin and flash the Bell UGKG3 (2.3.3) build.
You can download Odin and the Bell UGKG3 build here:
http://forum.xda-developers.com/showthread.php?t=1102881&page=1
Search for i9000m (that's what the Bell SGS is) and you'll find the UGKG3 download.
Instructions for using Odin are also on that same page.
Last time my phone was not recognized it was a broken USB cable
If your update from 2.1 to 2.2 was an unofficial update, keis will not see the phone again, unless you flash back to the official 2.1.
Once you have done that, Keis should then recognise your phone and offer you the latest Bell update.
Hope that this helps.
Geryatrix said:
If your update from 2.1 to 2.2 was an unofficial update, keis will not see the phone again, unless you flash back to the official 2.1.
Once you have done that, Keis should then recognise your phone and offer you the latest Bell update.
Hope that this helps.
Click to expand...
Click to collapse
My update from 2.1 from 2.2 was done through Kies.
Black Rose said:
Honestly, your best bet is to use Odin and flash the Bell UGKG3 (2.3.3) build.
You can download Odin and the Bell UGKG3 build here:
http://forum.xda-developers.com/showthread.php?t=1102881&page=1
Search for i9000m (that's what the Bell SGS is) and you'll find the UGKG3 download.
Instructions for using Odin are also on that same page.
Click to expand...
Click to collapse
Okay, I downloaded Odin 1.85. I found and downloaded the KG3 files, then extracted them. I got Odin all setup, put my phone in to download mode, connected it to the PC...Odin never detects the device.
TheAshaman said:
Last time my phone was not recognized it was a broken USB cable
Click to expand...
Click to collapse
After doing the above, I tried a different USB cable in a different port.
Any other suggestions guys?
First, test to make sure the usb cable works, ie, see if you can connect in mass storage mode.
Secondly, reinstall kies so that the usb drivers are installed properly.
disclaimernotice said:
First, test to make sure the usb cable works, ie, see if you can connect in mass storage mode.
Secondly, reinstall kies so that the usb drivers are installed properly.
Click to expand...
Click to collapse
As per my first post, I can NOT get my PC to see my phone.
I just tried plugging it in to another computer here at work. I'm using TW launcher, USB Setting = Ask on Connection...no dice. When I plugged in the cable, I chose mass storage, and the MTP starts...it says that it's connected to the computer...but the computer doesn't see it. Both computers are running XP.
first make sure that you have USB DEBUGING in settings/applications/development
if this will not help
-unplug phone from usb
-uninstall kies, reboot pc
-REDOWNLOAD kies and install it
-once again now make sure you do not have USB DEBUGING ticked in settings/applications/development
-make sure you have your pc setup to download drivers if neded from windows update servers
-connect phone to pc and let it install all divers it will ask for
-make sure your phone is setup to have "Samsung Kies" in settings/comunication/usb settings
-disconnect phone
-open kies and let it update (sometimes downloaded from www version of kies aint latest)
-you can and maybe should download usb drivers for samsung phones from this thread and install them
[Driver] [31.10.2011] SAMSUNG USB Drivers for Mobile Phones +LATEST UPDATED VERSION+
when everything is setted up, instlled, up to date and kies is loaded
connect your phone
and now saay what is exaactly happening after you followed those points exaact and you connect phone
---------- Post added at 07:52 PM ---------- Previous post was at 07:49 PM ----------
is there any sound from PHONE when connecting usb?
is there any sound from PC when connecting usb?
what is happening on statusbat when you connect usb?
what is happening at kies window when you connect the phone ?
what is happening at phone display when you connect the phone ?
What is kies? ^^
-unplug phone from usb
-uninstall kies, reboot pc
-REDOWNLOAD kies and install it
-once again now make sure you do not have USB DEBUGING ticked in settings/applications/development
-make sure you have your pc setup to download drivers if neded from windows update servers
-connect phone to pc and let it install all divers it will ask for
-make sure your phone is setup to have "Samsung Kies" in settings/comunication/usb settings
-disconnect phone
-open kies and let it update (sometimes downloaded from www version of kies aint latest)
Click to expand...
Click to collapse
I've done most of this a few times. The bolded section I'm not sure how to check. I've downloaded the drivers a couple times too...but am not sure I'm installing them 100% correctly.
is there any sound from PHONE when connecting usb?
No, but I have my phone set to silent...ALWAYS. It DOES vibrate though to indicate it is plugged in.
is there any sound from PC when connecting usb?
No.
what is happening on statusbat when you connect usb?
I assume you mean the battery status indicator in the notification bar? It shows that the battery is charging.
what is happening at kies window when you connect the phone?
Nothing...literally.
what is happening at phone display when you connect the phone?
Because I have "USB Setting" set to "Ask On Connection," a menu pops up with three options: Samsung Kies; Media Player; Mass Storage. None of the options seem to do anything. Even with USB set to "Samsung Kies," nothing happens.
Click to expand...
Click to collapse
Sometimes my computer also fails to recognize the phone. What i do is restart the computer/restart the phone/try again later.
Make sure your Kies is updated.
Try on another computer.
Last option: Give it to Samsung Service Center. They will mostly do it for free or for a very minimal fee.
do this http://forum.xda-developers.com/showthread.php?t=1379650
just ignore the portions for ICS
Thanks for the suggestion. I've downloaded all the files. I've also done a factory reset as well as formatted the internal memory card. As far as I can tell, my phone is as close to stock as it possible could be.
I can NOT connect my phone to ANY computer. I've tried four different computers now. Tried installing the USB drivers on one of them...nothing.
I'm starting to think that I have a hardware issue. The phone recognizes that it's connected to a PC though...so I'm not 100% convinced.
Okay...so there has been a new development.
I grabbed another phone (Samsung I997R), and tried it using the same cable and same USB port, and it recognized the phone instantly. Was able to enable Mass Storage and see everything on the phone.
So, that being said, does anyone know why my I9000M won't be seen?
You have already tried everything you could, so new just goto the Samsung Service Center and ask them what the problem is.
Sent from my GT-I9000 using XDA App
Yeah, I'll have to do that I think.
I tried plugging it in to a laptop running Linux last night...still no dice. My buddies SGS2 was recognized immediately.
I toured over to the Bell store last night for ****s and giggles, and the Samsung rep happened to be there. Dude didn't really know anything though...said he's only been on the job for a couple months. Plugged it in to the PC at the store...same deal.
I assume your phone charges OK when using the wall wart or plugged into a PC?
Yup...charges perfectly fine. The phone even recognizes when it's hooked to a computer (launches whichever USB mode is selected). It's just NOT being seen by any computer I plug it in to...but other phones are recognized using the exact same equipment (i.e. USB cable, computer, port, etc. are all the same).
Is it rooted? A guy i work with said kies wouldn't recognize it after rooting his.

[Q] Zero connectivity in download mode. £10 for solution. :)

Okay a little backstory:
I was on an early version of CM9 but as i am selling the phone i decided to put a more stable version of it on there and downloaded CM7 -stable.
I flashed this in CWM and it worked fine.
I gave it a quick test and noticed all the google apps were missing, most importantly the market. So i booted into recovery and realised i had forgotten to put the zip on the SD card.
I then went into mounts and mounted USB, nothing happened...
From that point onwards the phone would not talk to the PC. even if i booted up into the phone, it would just show it as charging. I could not find any options in the menus for USB options.
After some extensive reading, i tried a few things, none of them had worked. I found a post mentioning some kernels have issues with USB, so i downloaded the recommended one and flashed it in CWM.
After rebooting, CWM was now orange and not blue and the option to flash from external card has gone.
I have also done some digging and there is a good posibility that the kernal that i flashed was for the GT I9000 (which is the american one, right?)
So as it is at the moment:-
I can get into CWM.
I can get into download mode through the 3 button combo.
I can get into download mode using home made jig.
I can boot the phone, but it boot loops.
I can not get the phone to be detected on the pc.
Things i have checked:
Cable will connect other phones.
Tried different cable to be sure.
Phone used to be detected, but downloaded drivers through kies again to be sure.
Closed Kies using task manager.
Nothing is coming up in network connections in device manager when phone is connected.
I'm out of ideas now, so £10 PayPal donation for anyone that comes up with the solution to fix it
If i can get it detected, i can use Odin to flash what i want.
Sounds like a drivers problem. You may need the 'Google driver' developer.android.com/sdk/win-usb.html
When I had bootloops when I first installed CM9 I used heimdall to flash a the stock CM9 kernel. This gave me back CWM.
heimdall flash --kernel 'kernel.zip'
In the commandline.
Thanks for that,
I already had the Google USB drivers from when i installed the SDK to make some apps.
So i then gave Heimdall a try (Graphical Version), it seemed to suffer the same problem.
Reporting "Failed to detect compatible download-mode device."
I seem to remember the GUI saying I didn't have the correct drivers and it downloaded them for me.
The other thing worth a try is changing the USB port and reinstalling the correct drivers on that port.
I've not seen anything like that, it has not asked me for any drivers.
It's like the phone is not connected at all. nothing will detect it, i have even tried it on another PC.
Sorry, I'm not sure what you mean by installing on a port.
Well sometimes changing USB port will allow you to install new drivers. Although if you've tried it in another computer and it doesn't work then changing port may not help.
Does the phone appear in device manager when it's connected and in download mode?
Nope. Not coming up at all in the device manager. It didn't when it was booting fine. And it still doesn't in download mode. :-( I'm thinking the usb connector on the phone might be faulty.
But it was working up until trying to mount the USB in CWM
Sent from my GT-N7000 using XDA App
I don't suppose you have access to a Linux PC do you? Windows USB drivers are notoriously sucky. If you could plug it into a Linux PC and type 'lsusb' at a command line, that would at least show you that the device is really there.
I think I have a spare pc kicking around that I could use. I'll give it a go when I get home tonight.
Sent from my GT-N7000 using XDA App
Remove all the drivers completely from device manager for Samsung, then install fresh drivers and connect the cable when in download mode, hopefully it will recognize it
Are you sure the connector is clean? e.g. maybe there's dust in it.
I had that problem once, the connector was full of fabric fibers from some coat's pocket I had the phone in.
Suggestion 1 (Linux): I installed ubuntu, did not detected anything to even install any drivers. Detected my new phone fine.
Suggestion 2 (Uninstall drivers from device manager): I could not find any drivers named with the name Samsung in there.
Suggestion 3 (Clean port): I have some compressed air that i sprayed inside, it does look pretty clean and will continue to charge but still not connection on the pc.
To install the drivers for heimdall you have to run zdiag from inside the driver folder. Had to do this earlier on, the phone the other appeared as something other than Samsung composite usb or whatever it normally says
I tried this, and it displayed 9 devices after selecting show all. I seemed to recognise all of the items in the menu.
To be sure, I then disconnected the phone and re ran it to see if one of the items were missing, but it was the same number.
I too had problem with the usb connection on my i9000, and I was pretty sure my usb connector on the phone is somewhat damaged since it sometimes can only go to charging mode without being detected by my pc as a usb device. CWM instal is fine but ODIN can only detect the phone without able to flash the rom to the phone. The flashing will always stuck at the message "Setting Up Connection", I waited for 15 minutes and the flashing will eventually died. I retry the odin flash for 40 to 50 times and eventually the flashing will go through one time. Tried heidmall command line and the result is the same.
I have problem with Odin in the past. I bought a new laptop, running Win7 64 bit. Installed Samsung Kies to install the correct USB drivers for the phone. Then made sure that Kies wasn't running in the background. So tried using Odin. Odin was detecting the phone, but it was hanging at initialising connection. Odin was working fine on my old laptop running Win7 32bit. Long story short, I was having a few issues with my new laptop, reinstalled Win7 64bit, now Odin is working fine, have flashed the phone a few times using the new computer.
After flashing which kernel you started facing this problem?
Wipe ur phone,re-flash CM7(flash the nightly 181,it's completely stable),uninstall KIES,uninstall old usb drivers,install these usb drivers http://forum.xda-developers.com/showthread.php?t=961956 ,check that USB storage mode is set as Mass Storage and then connect your phone. Also try enabling/disabling USB debugging
lovedonator said:
After flashing which kernel you started facing this problem?
Wipe ur phone,re-flash CM7(flash the nightly 181,it's completely stable),uninstall KIES,uninstall old usb drivers,install these usb drivers http://forum.xda-developers.com/showthread.php?t=961956 ,check that USB storage mode is set as Mass Storage and then connect your phone. Also try enabling/disabling USB debugging
Click to expand...
Click to collapse
The point at which i could no longer mount the USB was when i selected "mount usb" from CWM. I later installed a new kernal which downgraded my CWM, removing the install from external SD option.
So I cant flash a re-flash a rom unless i can it onto the phone which without the USB working is near impossible.
Xyis said:
The point at which i could no longer mount the USB was when i selected "mount usb" from CWM. I later installed a new kernal which downgraded my CWM, removing the install from external SD option.
So I cant flash a re-flash a rom unless i can it onto the phone which without the USB working is near impossible.
Click to expand...
Click to collapse
You can directly download the ROM on your internal sd using dolphin browser or opera mobile
I can't do that either as the phone is currently boot looping.
Sent from my GT-N7000 using XDA App

Samsung Captivate only boots to download mode and won't recognize on PC

Okay.
I bought a Samsung Captivate from a company on Amazon a few weeks ago, and it started having the problem with the speaker cutting out. I took it apart to try the two fixed I'd googled - loosening the speaker screw and reseating the speaker ribbon - and neither worked, and now the speaker is completely dead. That isn't my biggest problem, though.
Somehow in the process of the above, I did something that made it so that the phone will only boot into download mode. I can hold down the power and volume buttons and get it to reboot, but it only reboots into download mode again, and won't recognize in windows via the USB cable. It did recognize once, and I used Odin3 to get it back to a factory reset image (it was running stock firmware, but I'd rooted it to remove the AT&T apps) thinking in vain that it might help, but it still only boots into download mode.
But there's the weird thing: It won't power off in download mode unless I pull the battery out, but if I put it back in then plug in the USB cable while holding both volume buttons, it boots right into android, no problem. Everything's fine except the speaker still doesn't work, it doesn't show to be charging while plugged into the USB cable, and still won't recognize the USB in Windows. But if I turn the phone off and back on, I'm back in non-recognizing download mode again.
Everything otherwise works fine once I get it into android, I can even tell it to erase all settings and factory reset, and it reboots itself, re-flashes to stock, and works fine until I power off and back on, then back to download mode.
So I guess the question is oh god what have I done?
Freud,
I too am having this issue with my roommate's phone. The only way I can get it to boot is if I perform a restore using a Odin3 image. However once it's turned off it only boots into download mode. I nor the roommate have opened the phone. It just one day decided to keep booting into download mode.
Any asistance in this matter would be appreciated! Thank you.
zeyoner said:
Freud,
I too am having this issue with my roommate's phone. The only way I can get it to boot is if I perform a restore using a Odin3 image. However once it's turned off it only boots into download mode. I nor the roommate have opened the phone. It just one day decided to keep booting into download mode.
Any asistance in this matter would be appreciated! Thank you.
Click to expand...
Click to collapse
i have the same problem! the only way to boot my sgs is to flash a stock rom with odin. and every time i turn off the phone then it reboots in download mode!! someone has a fix? i need help!!! thanks
Pink Freud said:
Okay.
I bought a Samsung Captivate from a company on Amazon a few weeks ago, and it started having the problem with the speaker cutting out. I took it apart to try the two fixed I'd googled - loosening the speaker screw and reseating the speaker ribbon - and neither worked, and now the speaker is completely dead. That isn't my biggest problem, though.
Somehow in the process of the above, I did something that made it so that the phone will only boot into download mode. I can hold down the power and volume buttons and get it to reboot, but it only reboots into download mode again, and won't recognize in windows via the USB cable. It did recognize once, and I used Odin3 to get it back to a factory reset image (it was running stock firmware, but I'd rooted it to remove the AT&T apps) thinking in vain that it might help, but it still only boots into download mode.
But there's the weird thing: It won't power off in download mode unless I pull the battery out, but if I put it back in then plug in the USB cable while holding both volume buttons, it boots right into android, no problem. Everything's fine except the speaker still doesn't work, it doesn't show to be charging while plugged into the USB cable, and still won't recognize the USB in Windows. But if I turn the phone off and back on, I'm back in non-recognizing download mode again.
Everything otherwise works fine once I get it into android, I can even tell it to erase all settings and factory reset, and it reboots itself, re-flashes to stock, and works fine until I power off and back on, then back to download mode.
So I guess the question is oh god what have I done?
Click to expand...
Click to collapse
I can only offer a solution to the windows connection issue, once the phone is connected to pc, go into device manager and uninstall drivers for whatever it sees, unplug phone then plug back in and windows should reinstall drivers. Worked for me, odin wouldnt see phone . GL
This will solve your speaker issue
http://www.ebay.com/sch/i.html?_trksid=p5197.m570.l1311&_nkw=samsung+i897+speaker&_sacat=0
And this should solve your download mode issue
http://forum.xda-developers.com/showthread.php?t=1300843
I'm having a similar issue where my PC does not recognize the device. Right now I have no ROM installed, I have Devil Recovery, and I can only boot into recovery and Download Mode. However 2 different PC's will not recognize the phone. I've tried multiple cables and one PC was Windows 8, one was Windows Vista. Both had the most recent drivers installed. Nothing works....any clue? I can't mount the /sdcard or USB Storage while in recovery because the PC doesn't pick up the phone. The internal storage doesn't have a ROM or kernel to flash on it neither so I cannot flash anything. I have a captivate that has Devil Recovery and can boot into download mode but will computers will not recognize the device, drivers installed or not.
Jonnyredcorn said:
I'm having a similar issue where my PC does not recognize the device. Right now I have no ROM installed, I have Devil Recovery, and I can only boot into recovery and Download Mode. However 2 different PC's will not recognize the phone. I've tried multiple cables and one PC was Windows 8, one was Windows Vista. Both had the most recent drivers installed. Nothing works....any clue? I can't mount the /sdcard or USB Storage while in recovery because the PC doesn't pick up the phone. The internal storage doesn't have a ROM or kernel to flash on it neither so I cannot flash anything. I have a captivate that has Devil Recovery and can boot into download mode but will computers will not recognize the device, drivers installed or not.
Click to expand...
Click to collapse
Have you tried to uninstall the current drivers, reboot pc and reinstall them?
Also, it could be devil kernel that is faulty. If Odin can recognize the phone, you could flash a different kernel. Or even flash stock KK4, then corn kernel and finally, the ROM you wanna flash through recovery.
I just cannot get the PC to recognize the phone at all, even in download mode. I've tried 2 pc's and multiple USB cables, samsung, non-samsung, motorola, universial. Nothing, just says USB cannot recognize this device. Reinstalled drivers on 2 pc's and rebooted several times. I am lost, I know I'm not bricked because I can access download mode and recovery. I do not have a ROM on my internal card so I can't flash a ROM and can't mount my phone to my PC. No clue what to do.
---------- Post added at 02:59 PM ---------- Previous post was at 02:10 PM ----------
I just need my PC to recognize my device and I'd be good, odin would then recognize my device in download mode and I could flash a different kernel or rom.
Try cleaning out the micro usb port of ur phone. Maybe the contacts are not making good contact.
Sent from my SAMSUNG-SGH-I777 using xda premium
Any recomendations for what to use to clean it out? I have q-tips, any special solution to use or just the q-tip?
Rubbing alcohol should do.
Sent from my SAMSUNG-SGH-I777 using xda premium
Still no luck...I got my PC at work to recognize the phone ONCE. It went through and recognized it like it normally would, however it wouldn't recognize it again. I've been trying on my PC at home all last night and all morning and still no go. It won't recognize it. Now one thing I thought about is that I am on Windows 8. The PC at work that recognized it was Windows Vista. I don't know if that has anything to do with it. I wouldn't care so much if I didn't just sell it for $150 I just wanted to give the person a more updated ROM and ended up screwing something up when flashing the ROM.
Jonnyredcorn said:
Still no luck...I got my PC at work to recognize the phone ONCE. It went through and recognized it like it normally would, however it wouldn't recognize it again. I've been trying on my PC at home all last night and all morning and still no go. It won't recognize it. Now one thing I thought about is that I am on Windows 8. The PC at work that recognized it was Windows Vista. I don't know if that has anything to do with it. I wouldn't care so much if I didn't just sell it for $150 I just wanted to give the person a more updated ROM and ended up screwing something up when flashing the ROM.
Click to expand...
Click to collapse
Ok so I know you've uninstalled and reinstalled drivers several time. But what drivers are you using and when you plug the phone into your pc what is it showing as in the device manager?
They may be exactly what you are using but I added some drivers to this post you might want to try. Just unzip then through device manager update the drivers for your device manually and point it to that folder.
I added these drivers because I'm on Win8 as well and I noticed when I was in recovery that my phone wasn't showing up correctly in the device manager. After installing these drivers it was.
Thanks I'll try that when I get home, I am using the most recent drivers on the Samsung website for the Captivate.
So I got it to boot and be recognized by my computer and I used a 1 click method with CWM and it passed so the Odin flash. So no I basically have a on rooted captivate running 2.5 gingerbread and it is totally sellablebel now. I have no idea what caused my computer to recognize it I didn't even try your drivers yet, but thanks for trying to help.
Sent from my Nexus 10 using Tapatalk 2
Well whatever happened I'm glad you got it up and running.
Sent from my SGH-I897 using xda app-developers app

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