I want to update via Kies, but can not connect - Galaxy S I9000 Q&A, Help & Troubleshooting

I have a Bell SGS. I updated it once from 2.1 to 2.2...now I'd like to update to 2.3.
My computer/Kies will NOT see my phone. I've done some searching, but I literally have no idea what I'm doing. I've done a factory reset on my phone hoping that would help...it didn't. I've re-installed Kies...no dice. Tried re-installing the drivers via Kies...nothing.
Any suggestions would be appreciated. Someone willing to help me step by step via e-mail would be even better.

60+ views and not a single suggestion?
I don't understand why my PC can't see my phone AT ALL.

Honestly, your best bet is to use Odin and flash the Bell UGKG3 (2.3.3) build.
You can download Odin and the Bell UGKG3 build here:
http://forum.xda-developers.com/showthread.php?t=1102881&page=1
Search for i9000m (that's what the Bell SGS is) and you'll find the UGKG3 download.
Instructions for using Odin are also on that same page.

Last time my phone was not recognized it was a broken USB cable

If your update from 2.1 to 2.2 was an unofficial update, keis will not see the phone again, unless you flash back to the official 2.1.
Once you have done that, Keis should then recognise your phone and offer you the latest Bell update.
Hope that this helps.

Geryatrix said:
If your update from 2.1 to 2.2 was an unofficial update, keis will not see the phone again, unless you flash back to the official 2.1.
Once you have done that, Keis should then recognise your phone and offer you the latest Bell update.
Hope that this helps.
Click to expand...
Click to collapse
My update from 2.1 from 2.2 was done through Kies.
Black Rose said:
Honestly, your best bet is to use Odin and flash the Bell UGKG3 (2.3.3) build.
You can download Odin and the Bell UGKG3 build here:
http://forum.xda-developers.com/showthread.php?t=1102881&page=1
Search for i9000m (that's what the Bell SGS is) and you'll find the UGKG3 download.
Instructions for using Odin are also on that same page.
Click to expand...
Click to collapse
Okay, I downloaded Odin 1.85. I found and downloaded the KG3 files, then extracted them. I got Odin all setup, put my phone in to download mode, connected it to the PC...Odin never detects the device.
TheAshaman said:
Last time my phone was not recognized it was a broken USB cable
Click to expand...
Click to collapse
After doing the above, I tried a different USB cable in a different port.
Any other suggestions guys?

First, test to make sure the usb cable works, ie, see if you can connect in mass storage mode.
Secondly, reinstall kies so that the usb drivers are installed properly.

disclaimernotice said:
First, test to make sure the usb cable works, ie, see if you can connect in mass storage mode.
Secondly, reinstall kies so that the usb drivers are installed properly.
Click to expand...
Click to collapse
As per my first post, I can NOT get my PC to see my phone.
I just tried plugging it in to another computer here at work. I'm using TW launcher, USB Setting = Ask on Connection...no dice. When I plugged in the cable, I chose mass storage, and the MTP starts...it says that it's connected to the computer...but the computer doesn't see it. Both computers are running XP.

first make sure that you have USB DEBUGING in settings/applications/development
if this will not help
-unplug phone from usb
-uninstall kies, reboot pc
-REDOWNLOAD kies and install it
-once again now make sure you do not have USB DEBUGING ticked in settings/applications/development
-make sure you have your pc setup to download drivers if neded from windows update servers
-connect phone to pc and let it install all divers it will ask for
-make sure your phone is setup to have "Samsung Kies" in settings/comunication/usb settings
-disconnect phone
-open kies and let it update (sometimes downloaded from www version of kies aint latest)
-you can and maybe should download usb drivers for samsung phones from this thread and install them
[Driver] [31.10.2011] SAMSUNG USB Drivers for Mobile Phones +LATEST UPDATED VERSION+
when everything is setted up, instlled, up to date and kies is loaded
connect your phone
and now saay what is exaactly happening after you followed those points exaact and you connect phone
---------- Post added at 07:52 PM ---------- Previous post was at 07:49 PM ----------
is there any sound from PHONE when connecting usb?
is there any sound from PC when connecting usb?
what is happening on statusbat when you connect usb?
what is happening at kies window when you connect the phone ?
what is happening at phone display when you connect the phone ?

What is kies? ^^

-unplug phone from usb
-uninstall kies, reboot pc
-REDOWNLOAD kies and install it
-once again now make sure you do not have USB DEBUGING ticked in settings/applications/development
-make sure you have your pc setup to download drivers if neded from windows update servers
-connect phone to pc and let it install all divers it will ask for
-make sure your phone is setup to have "Samsung Kies" in settings/comunication/usb settings
-disconnect phone
-open kies and let it update (sometimes downloaded from www version of kies aint latest)
Click to expand...
Click to collapse
I've done most of this a few times. The bolded section I'm not sure how to check. I've downloaded the drivers a couple times too...but am not sure I'm installing them 100% correctly.
is there any sound from PHONE when connecting usb?
No, but I have my phone set to silent...ALWAYS. It DOES vibrate though to indicate it is plugged in.
is there any sound from PC when connecting usb?
No.
what is happening on statusbat when you connect usb?
I assume you mean the battery status indicator in the notification bar? It shows that the battery is charging.
what is happening at kies window when you connect the phone?
Nothing...literally.
what is happening at phone display when you connect the phone?
Because I have "USB Setting" set to "Ask On Connection," a menu pops up with three options: Samsung Kies; Media Player; Mass Storage. None of the options seem to do anything. Even with USB set to "Samsung Kies," nothing happens.
Click to expand...
Click to collapse

Sometimes my computer also fails to recognize the phone. What i do is restart the computer/restart the phone/try again later.
Make sure your Kies is updated.
Try on another computer.
Last option: Give it to Samsung Service Center. They will mostly do it for free or for a very minimal fee.

do this http://forum.xda-developers.com/showthread.php?t=1379650
just ignore the portions for ICS

Thanks for the suggestion. I've downloaded all the files. I've also done a factory reset as well as formatted the internal memory card. As far as I can tell, my phone is as close to stock as it possible could be.
I can NOT connect my phone to ANY computer. I've tried four different computers now. Tried installing the USB drivers on one of them...nothing.
I'm starting to think that I have a hardware issue. The phone recognizes that it's connected to a PC though...so I'm not 100% convinced.

Okay...so there has been a new development.
I grabbed another phone (Samsung I997R), and tried it using the same cable and same USB port, and it recognized the phone instantly. Was able to enable Mass Storage and see everything on the phone.
So, that being said, does anyone know why my I9000M won't be seen?

You have already tried everything you could, so new just goto the Samsung Service Center and ask them what the problem is.
Sent from my GT-I9000 using XDA App

Yeah, I'll have to do that I think.
I tried plugging it in to a laptop running Linux last night...still no dice. My buddies SGS2 was recognized immediately.
I toured over to the Bell store last night for ****s and giggles, and the Samsung rep happened to be there. Dude didn't really know anything though...said he's only been on the job for a couple months. Plugged it in to the PC at the store...same deal.

I assume your phone charges OK when using the wall wart or plugged into a PC?

Yup...charges perfectly fine. The phone even recognizes when it's hooked to a computer (launches whichever USB mode is selected). It's just NOT being seen by any computer I plug it in to...but other phones are recognized using the exact same equipment (i.e. USB cable, computer, port, etc. are all the same).

Is it rooted? A guy i work with said kies wouldn't recognize it after rooting his.

Related

[Q] Unknown device - Samsung Galaxy S

Hello,
My Samsung Galaxy S is listed as Unknown Device.
It started after an update to 2.2 via Kies and i did that with the regedit exploration. That was the 2.2 beta and then i updated it again with the official release this time also with the regedit exploit. I have formated the internal SD (i cant dismount it cause im on froyo i guess? atleast there is no option about it). Factory reset and so on.
Reinstalled kies 5 times, installed USB drivers again and again. I have tried it on different platforms with both XP (32-bit), Vista (32-bit) and Slackware Linux (32-bit). The computors just cant find drivers for the device.
I have tried all the different usb options in the phone settings nothing happends. I think i have tried everything that can be found here and on google...
The phone is Rooted and im now on PDA: I9000XWJP6, PHONE: I9000XXJPM, CSC: I9000XEEJP4.
Build Info: 2010. 10.
I believe the main thing here is that i dont even get the MTP application in the phone to recognize that a USB connection have been initialized. Nothing happend in the phone when i connect the USB no MTP screen or anything, just chargeing. I have tried 2 diffrent usb cords both that worked before so its not that.. The computor just says unknown device and Kies dont notice anything at all.
I have tried installing another firmware with Odin in Download mode and stil unknown device.
So i believe the phone have, in some way lost its internal usb drivers? I have also noticed that the battery "100% charged" icon does not disapear after i disconnect the usb or the charger. Also sometimes the icon continues to charge after i disconnect. Sometimes when i turn the phone of it starts by itself after like 2 min.
Anyways! What i was wondering is if there is a way to install an official firmware via update.zip volume-up+home+power?
When i try to install a customized rom with update.zip it says:
E:signature verification failed Installation aborted.
Cause of 3e bootloader? But i think its best to maby have a good stable firmware before i go customized?
So any help would be appreciated!!! heeeeeeeelp.....
Try installing theses drivers x64 x86 depending on what operating system you're on.
If that doesn't work try going into download mode and connect with odin. With the recovery problem you need to flash 2e recovery
You can also try and download and flash the latest version firmware to your phone and see if that helps.
Good luck and tell me how it goes
Serikiito said:
Try installing theses drivers x64 x86 depending on what operating system you're on.
If that doesn't work try going into download mode and connect with odin. With the recovery problem you need to flash 2e recovery
You can also try and download and flash the latest version firmware to your phone and see if that helps.
Good luck and tell me how it goes
Click to expand...
Click to collapse
Hi m8!
Thx for the reply!
I have allready tried installing those drivers doesnt work for me.
I have tried Download mode with Odin to, it still says Unknown Device in Windows (i have Vista 32-bits, but tried it on XP and Linux to).
So anything that has to do with a USB-connection seems impossible at the moment...
The phone dont start the MTP application at all and windows dont install the drivers, it just says unknown device when trying to install.
I just unistalled Kies and removed everything from regedit with "kies" in it and then rebooted and downloaded a new fresh Kies file. Installed it and rebooted again while i wiped the phone, formated the SD and did a factory reset.. still "Unknown Device" :[
The problem seems to be the software in the phone.. so my question is: Is there is anyway to update or flash the firmware in the phone without any USB connection?
Is there maby any way to get 2e recovery mode without usb connection?
Endombed said:
Is there maby any way to get 2e recovery mode without usb connection?
Click to expand...
Click to collapse
There is an app in the Android Development section here that allows you to flash a kernel within Android. Never tried it myself but I believe it is now stable and you could use it to flash CF-Root internally
EDIT: Here you go...
http://forum.xda-developers.com/showthread.php?t=877444
Have you tried recovery mode? Big yellow triangle with Android man holding shovel. Then connect to PC with Kies running and click on firmware update button.
Thx man!
But it seems that i dont have root access anymore, so cant use that app either :/ i think im a hopeless case.. :[
Tehpriest said:
Have you tried recovery mode? Big yellow triangle with Android man holding shovel. Then connect to PC with Kies running and click on firmware update button.
Click to expand...
Click to collapse
Yes man.. i get the same thing with the Yellow friend that says "Do not turn of target!!!"..
"One of the USB devices attached to this computor has malfunctioned. And Windows does not recognize it."
and also
"Unknown Device Installed
The software for this device has been successfully installed.
Unknown device - - Ready to use"
Are you connecting through a hub or direct to the back port of the PC. A hub will cause problems. If direct then try this.. Plug in and wait till you get the unrecognised device info. go into device manager, identify the device it will either say Samsung or unknown device. right click and remove device say yes if it asks if you want to delete the driver. now restart the pc after unplugging the usb then after it has fully restarted and connected to the net plug it back in again. Hopefully it will look on the net for the driver and install the correct one.
Tehpriest said:
Are you connecting through a hub or direct to the back port of the PC. A hub will cause problems. If direct then try this.. Plug in and wait till you get the unrecognised device info. go into device manager, identify the device it will either say Samsung or unknown device. right click and remove device say yes if it asks if you want to delete the driver. now restart the pc after unplugging the usb then after it has fully restarted and connected to the net plug it back in again. Hopefully it will look on the net for the driver and install the correct one.
Click to expand...
Click to collapse
Yep tried that to.. i have even tried it on 3 diffrent computers 2 of them in all usb ports.. and everything els works that was connected in those ports.
I dont think its the software in the computer that is the problem.. :/
I believe there is some internal (in the phone) usb firmware problem, if thats possible?
i have exactly the same problem my usb by giving uknown device (i used it at 3 computer with kies software) it seems usb not working anywhere.
I believe our only solution is to find a way to install e2 recovery via the phone.
I have this problem also.
My SGS is rooted.
I tried everything. Googled many hour.
I din't know what more to do.
I have "Android system recovery <2e>" Is this an advantage?
I turned the phone in to my provider. this message is what i got from the repairservice.
Repair Details: The phone's charge connector is moisture/water -damaged, can not be repaired. returned without action.
WTF?!! i have been really careful with the phone. The only thing i can think of is that it has been really cold where i live (Sweden) and i had it in my pocket.. but i mean cmon! it goto withstand that!
I guess i have to wait for samsung to make it possible to update firmware via Wifi.
Neon2 said:
I have this problem also.
My SGS is rooted.
I tried everything. Googled many hour.
I din't know what more to do.
I have "Android system recovery <2e>" Is this an advantage?
Click to expand...
Click to collapse
With Recovery 2e i think it can be possible to update your phones firmware with the update.zip file but i think you need to have your phone rooted.
Repair Details: The phone's charge connector is moisture/water -damaged, can not be repaired. returned without action.
All makes of Smartphone seem to suffer from, condensation problem .
Or at least thats what the service centres
jje
Endombed said:
With Recovery 2e i think it can be possible to update your phones firmware with the update.zip file but i think you need to have your phone rooted.
Click to expand...
Click to collapse
I think so. I have my phone rooted and also ROM Flash Manager installed. The issue now is to find an european stock image to flash compatible with ROM Flash Manager
I looked for the stock firmware image (my phone has JF3) but can't find where.
Anyone?
I don't want to flash a cooked image just in case I have to ship the phone to the repair service.
Hello, I have exactly the same problem.
My SGS is unrooted, due to warranty, and alway keep it with maximum care (it is not a free phone...).
Symptoms are the same:
-It started after an update to 2.2 via Kies
-Absolutely unrecognized by windows (xp32 and win764) anymore
-battery "100% charged" icon does not disappear after i disconnect the usb or the charger
-turning the phone off it starts by itself after like 2 min.
More: incredible but sometimes when connected to car charger, I have the message "usb connected".
Already tried all possible (unrooted) tricks.
I believe usb internal drivers (if any) are corrupted (maybe by moisture?), how to reinstall them?
Maybe usb connector damaged; I have moved a little bit with a scrwdrvr the usb connector plate and clean with air and a thin blade but no result.
I will bring to service, as warranty is still valid, but surely they will discard me (I am optimist)
If there is any solution, please post it.
Hello,
Same here, can't connect phone to pc, mtp dont start on phone after connect it on pc !
Anyone know how flashback stock rom if its possible ?
Hi someone have a stock firmware for flash it in to recovery ?
I think i will try send the phone to samsung after reflashing for see what the guys from samsupport says about this !
Yes, if a part of firmware has been corrupted (with usb info for pc recognition) maybe the solution is to reinstall entire rom.
How to find a stock rom?
How to reinstall rom from SD card in a non rooted phone with no usb connection?

[Q] Wont mount to PC or Mac

Hi all, I have scoured the web for similar issues and can't find any answers
-Captivate I897 running 2.1 formerly mounted to my MAC just fine, rooted using Galaxy-S one click root. Root was successful, mostly just removed bloatware, etc.. but alas my phone is no longer recognized by the computer, although the phone recognizes that it is connected, when I click "mount" nothing happens on the computer's end.
-Appears to be a problem with the phone, I have tried Win7 w/ Kies mini and installed/reinstalled drivers, dev mode, etc...nada. And here's the kicker - these machines will recognize and mount my GF's unrooted Vibrant just fine.
-I have a separate micro SD card reader that can read the SD card out of the phone that way.
-So, I am hoping for some help to either
1 - fix the computer recognition issue, or
2- find steps to manually update to 2.2 or unroot, etc, any ideas that will get me running 2.2 and hopefully mount to Mac or PC, using files manually loaded to the SD and installed during recovery mode, this looks like flashing, would Andromeda or Cognition fix the connectivity issue?
Thanks in advance!!
If you're rooted and can get into download mode (power off+2 volume buttons+plug usb in) then you can use this link ----> http://www.megaupload.com/?d=QL6NX702 to flash stock 2.2 firmware. Note: This WILL break your root. Here's the thread on Odin One Click as well---->http://forum.xda-developers.com/showthread.php?t=731989. You probably want to read the information there before flashing to 2.2.
Good Luck!
Thanks for the suggestion, I've tried multiple drivers, but since my PC doesnt recognize my phone, both Odin or Superoneclick dont recognize my phone also.
I was able to manually unroot by copying the One Click Root Update.zip to my phone via Wifi File-sharing app. Unroot was successful, but still no connection to PC or Mac.
I'm stuck for now, It appears that any type of flashing requires a PC connection, unless there is some way to flash completely with Wifi-copied files and using the 'reinstall packages' option?
Well, if you have a dropbox, you could drag and drop a rom (say cognition) onto your phone's dropbox. Then you'd need to find a CWM recovery (make sure it's not 3.0) update.zip and reinstall packages. This will give you CWM recovery, from which you could install Cognition from your dropbox. No guarantees it will work, but it's worth a shot.
Can't help on the Mac and I only have a dim memory of 2.1, but what are your setting under Settings/Applications for USB settings and Development? Do you have USB debugging checked (on)? Do you have the Development settings set to something weird like Kies update?
My recommendation is to put USB debugging on (checked). In that case I think the USB settings choice is disabled and therefore ignored. Then when you connect to the computer you will get a message in the notification bar on your phone saying something like "select to copy files to/from the computer". Click that, then click the mount button. You should then be able to see the extra drives on your computer by looking under My Computer or whatever (on a PC). On mine they are F and G, no special indications that they are drives on an attached phone. I also do get an automatic pop-up for the new drives, like when you insert a USB stick, but I imagine that setting could be disabled so look for the drives manually.
If you can get a com port try to do a master clear with the phone plugged in and on the entire time, then do various methods of getting into download mode if you got a com port when the phone booted up, future references I would use Odin to flash speedmod kernel to get cwm and then flash a rom or leave it as is, when I first started rooting I used the same software and got the same problem
Try installing all the drivers beforehand just to make sure
Sent from my I897 using XDA App
do u have the drivers installed?
Mr.AdAbsurdum said:
If you can get a com port try to do a master clear with the phone plugged in and on the entire time, then do various methods of getting into download mode if you got a com port when the phone booted up, future references I would use Odin to flash speedmod kernel to get cwm and then flash a rom or leave it as is, when I first started rooting I used the same software and got the same problem
Try installing all the drivers beforehand just to make sure
Click to expand...
Click to collapse
+1
My wife's phone has the exact same issue as OP. Suggestions like above are useless unfortunately as the phone does not recognize that it is connected to a computer. Instead it acts as though it is connected to a charger. The oddest thing is that if I plug it in to a computer while the phone is turned off, the phone will turn on! However, still no recognition that it is connected to a PC.
Initially when I connected the phone the first time, Win7 said driver failed to install. Then my working cappy would not connect to Win7. I had to uninstall and reinstall the drivers and restart. My working cappy connected as it should, but my wife's phone from that point refused to recognize anything but charging.
Attempts to fix Via external SD: (1) I transferred Continuum 4.1 and reinstalled. Still not recognized. (2) Transferred my recovery images from January for stock, but just became stuck on boot screen for Continuum. I am uneasy about transferring the update-recovery.zip and download folder from original backup as I do not know whether it will screw up attempts to re-enter recovery if it does not work. (3) Attempted download mode, but only works via CWM 2 (not extended menu or three button or by inserting battery with odin up trick). Even when in DL mode odin does not recognize the COM port. (4) Attempted different orders for connecting to Odin in DL mode. By orders I mean rearranging the order I connect (i.e. open odin then connect cable then go to DL). (5) transferred andromeda3 and reinstalled, still same issue.
So, I am left thinking a hardware failure occurred at some point, so I will need to open it up and check connectors to solder it possibly.
Possible non-hardware solution is to restore to stock somehow WITHOUT Odin via CWM. Anyone know if this is possible or have a link to a flashable zip?
Thanks!
edit: I am on Win7 and always made sure USB debugging was checked. Also I tried to connect via One-Click Root for the heck of it and kies mini. No luck.
flashed without a cable
Thanks for the tip jomeister 15, I was able to flash new roms dropped over wifi with CWM recovery. This got me onto 2.2 which was the main purpose of this whole adventure. I just loaded Andromeda3 and it's pretty darn impressive.
My PC and Mac still do not recognise my phone, I troubleshot extensively like Snowake and nothing is recognized. I'm convinced its a hardware issue but who cares with wireless flashing and file transfer.
snowake said:
+1
My wife's phone has the exact same issue as OP. Suggestions like above are useless unfortunately as the phone does not recognize that it is connected to a computer. Instead it acts as though it is connected to a charger. The oddest thing is that if I plug it in to a computer while the phone is turned off, the phone will turn on! However, still no recognition that it is connected to a PC.
Initially when I connected the phone the first time, Win7 said driver failed to install. Then my working cappy would not connect to Win7. I had to uninstall and reinstall the drivers and restart. My working cappy connected as it should, but my wife's phone from that point refused to recognize anything but charging.
Attempts to fix Via external SD: (1) I transferred Continuum 4.1 and reinstalled. Still not recognized. (2) Transferred my recovery images from January for stock, but just became stuck on boot screen for Continuum. I am uneasy about transferring the update-recovery.zip and download folder from original backup as I do not know whether it will screw up attempts to re-enter recovery if it does not work. (3) Attempted download mode, but only works via CWM 2 (not extended menu or three button or by inserting battery with odin up trick). Even when in DL mode odin does not recognize the COM port. (4) Attempted different orders for connecting to Odin in DL mode. By orders I mean rearranging the order I connect (i.e. open odin then connect cable then go to DL). (5) transferred andromeda3 and reinstalled, still same issue.
So, I am left thinking a hardware failure occurred at some point, so I will need to open it up and check connectors to solder it possibly.
Possible non-hardware solution is to restore to stock somehow WITHOUT Odin via CWM. Anyone know if this is possible or have a link to a flashable zip?
Thanks!
edit: I am on Win7 and always made sure USB debugging was checked. Also I tried to connect via One-Click Root for the heck of it and kies mini. No luck.
Click to expand...
Click to collapse
You could try to send a ROM, kernel, and update.zip(CWM flash) and attempt to get another ROM over it. Format the system, wipe dalvik, I don't think its a hardware issue, I had the same problem first time I tried using 1 click rooting, I just waited patiently and got a com port after about two days, so that just leads me to believe some configuration file was corrupted during flash to stock, possibly flashing a ROM or reflashing the ROM you're on with a complete wipe of the system and user data and whatnot, or possibly just doing a backup up from cwm and immediately restore it, if its charging I highly doubt its hardware
Sent from my I897 using XDA App

Replacement I897UCKB2 build is not seen by Windows 7

I have two windows 7 pcs that both recognized my replacement I897UCKB2 phone that I got a little over a week ago. I installed Kies on one of them to upgrade my wife's Cappy to UCKB1. I connected my phone and saw an error that it wasn't recognized. I have uninstalled KIES, the drivers, rebooted, cleaned out Samsung registry entries, rebooted (many times), tried different ports (including on the back), etc - no dice. I tried the other pc which hasn't had any changes and that doesn't recognize it either.
I know the cable is good because my wife's UCKB2 (was replaced as well) is seen no problem using the same cable and computer.
I have tried with my phone in debug and not - mass storage, KIES, ask on connection - etc. I did previously root the phone with SuperOneClick on this build. I was about to flash a custom ROM tonight after waiting a bit but now I can't get any computer to see it although the phone does start charging. I haven't yet tried linux and heimdall but that is about the only thing I can think of at this point.
I started wondering if Kies somehow caused a problem on the phone - maybe because it was rooted? I tried restoring CWM since I have Titanium backup working and busybox, etc. In CWM I tried "reboot into recovery" and then I see the original 3e recovery. I tried "reinstall packages" and it fails the signature verification. I have flashed ROMs many times in the past and have never been "stuck" like this... Any ideas?
I would try flashing the original stock eclair, there is an odin one click around that will do it... "I897UCJF6-final-OCD-REV0.exe". Then try kies mini.
crt60 said:
I would try flashing the original stock eclair, there is an odin one click around that will do it... "I897UCJF6-final-OCD-REV0.exe". Then try kies mini.
Click to expand...
Click to collapse
Thanks but that is the ODIN I have always used in the past. It doesn't even see the phone when I connect it though. The phone will start charging but windows doesn't recognize that I connected it.
RichMD said:
Thanks but that is the ODIN I have always used in the past. It doesn't even see the phone when I connect it though. The phone will start charging but windows doesn't recognize that I connected it.
Click to expand...
Click to collapse
I had a friend who had that problem. When he plugged his phone into his computer, the phone would start charging but Windows wouldn't even play a notification sound to show the phone was plugged in. He couldn't access USB storage mode or anything. He called Samsung and was told his phone would need to be reflashed. His three button combo didn't work, so we bought a jig on eBay. We could get the phone into download mode that way...but Windows still/I] wouldn't recognize it. He called Samsung again and they replaced it under warranty, without any hassle.
Well, are you sure that you have your usb drivers installed correctly? Have you tried seeing if adb is recognizing the phone? Also, make sure that it is plugged in on all sides on the phone end of the the USB (sometimes the phone charges when it is plugged but unless you plug it in all the way, the computer won't recognize it)
try those...
pwneman said:
Well, are you sure that you have your usb drivers installed correctly? Have you tried seeing if adb is recognizing the phone? Also, make sure that it is plugged in on all sides on the phone end of the the USB (sometimes the phone charges when it is plugged but unless you plug it in all the way, the computer won't recognize it)
try those...
Click to expand...
Click to collapse
Thanks for the replies. I know the USB drivers are good because I can easily mount USB storage on my wife's captivate - same exact I897UCKB2 build with the same cable. Additionally, a second pc won't see my phone even though it did before. I have tried at least 6 different ports numerous times. I am thinking I need a replacement.
My question now is that it is rooted with busybox, etc and I can't use an unroot program from a PC. Will a factory reset under settings (not CWM) erase all traces of root?
Sent from my SAMSUNG-SGH-I897 using Tapatalk

[Q] Zero connectivity in download mode. £10 for solution. :)

Okay a little backstory:
I was on an early version of CM9 but as i am selling the phone i decided to put a more stable version of it on there and downloaded CM7 -stable.
I flashed this in CWM and it worked fine.
I gave it a quick test and noticed all the google apps were missing, most importantly the market. So i booted into recovery and realised i had forgotten to put the zip on the SD card.
I then went into mounts and mounted USB, nothing happened...
From that point onwards the phone would not talk to the PC. even if i booted up into the phone, it would just show it as charging. I could not find any options in the menus for USB options.
After some extensive reading, i tried a few things, none of them had worked. I found a post mentioning some kernels have issues with USB, so i downloaded the recommended one and flashed it in CWM.
After rebooting, CWM was now orange and not blue and the option to flash from external card has gone.
I have also done some digging and there is a good posibility that the kernal that i flashed was for the GT I9000 (which is the american one, right?)
So as it is at the moment:-
I can get into CWM.
I can get into download mode through the 3 button combo.
I can get into download mode using home made jig.
I can boot the phone, but it boot loops.
I can not get the phone to be detected on the pc.
Things i have checked:
Cable will connect other phones.
Tried different cable to be sure.
Phone used to be detected, but downloaded drivers through kies again to be sure.
Closed Kies using task manager.
Nothing is coming up in network connections in device manager when phone is connected.
I'm out of ideas now, so £10 PayPal donation for anyone that comes up with the solution to fix it
If i can get it detected, i can use Odin to flash what i want.
Sounds like a drivers problem. You may need the 'Google driver' developer.android.com/sdk/win-usb.html
When I had bootloops when I first installed CM9 I used heimdall to flash a the stock CM9 kernel. This gave me back CWM.
heimdall flash --kernel 'kernel.zip'
In the commandline.
Thanks for that,
I already had the Google USB drivers from when i installed the SDK to make some apps.
So i then gave Heimdall a try (Graphical Version), it seemed to suffer the same problem.
Reporting "Failed to detect compatible download-mode device."
I seem to remember the GUI saying I didn't have the correct drivers and it downloaded them for me.
The other thing worth a try is changing the USB port and reinstalling the correct drivers on that port.
I've not seen anything like that, it has not asked me for any drivers.
It's like the phone is not connected at all. nothing will detect it, i have even tried it on another PC.
Sorry, I'm not sure what you mean by installing on a port.
Well sometimes changing USB port will allow you to install new drivers. Although if you've tried it in another computer and it doesn't work then changing port may not help.
Does the phone appear in device manager when it's connected and in download mode?
Nope. Not coming up at all in the device manager. It didn't when it was booting fine. And it still doesn't in download mode. :-( I'm thinking the usb connector on the phone might be faulty.
But it was working up until trying to mount the USB in CWM
Sent from my GT-N7000 using XDA App
I don't suppose you have access to a Linux PC do you? Windows USB drivers are notoriously sucky. If you could plug it into a Linux PC and type 'lsusb' at a command line, that would at least show you that the device is really there.
I think I have a spare pc kicking around that I could use. I'll give it a go when I get home tonight.
Sent from my GT-N7000 using XDA App
Remove all the drivers completely from device manager for Samsung, then install fresh drivers and connect the cable when in download mode, hopefully it will recognize it
Are you sure the connector is clean? e.g. maybe there's dust in it.
I had that problem once, the connector was full of fabric fibers from some coat's pocket I had the phone in.
Suggestion 1 (Linux): I installed ubuntu, did not detected anything to even install any drivers. Detected my new phone fine.
Suggestion 2 (Uninstall drivers from device manager): I could not find any drivers named with the name Samsung in there.
Suggestion 3 (Clean port): I have some compressed air that i sprayed inside, it does look pretty clean and will continue to charge but still not connection on the pc.
To install the drivers for heimdall you have to run zdiag from inside the driver folder. Had to do this earlier on, the phone the other appeared as something other than Samsung composite usb or whatever it normally says
I tried this, and it displayed 9 devices after selecting show all. I seemed to recognise all of the items in the menu.
To be sure, I then disconnected the phone and re ran it to see if one of the items were missing, but it was the same number.
I too had problem with the usb connection on my i9000, and I was pretty sure my usb connector on the phone is somewhat damaged since it sometimes can only go to charging mode without being detected by my pc as a usb device. CWM instal is fine but ODIN can only detect the phone without able to flash the rom to the phone. The flashing will always stuck at the message "Setting Up Connection", I waited for 15 minutes and the flashing will eventually died. I retry the odin flash for 40 to 50 times and eventually the flashing will go through one time. Tried heidmall command line and the result is the same.
I have problem with Odin in the past. I bought a new laptop, running Win7 64 bit. Installed Samsung Kies to install the correct USB drivers for the phone. Then made sure that Kies wasn't running in the background. So tried using Odin. Odin was detecting the phone, but it was hanging at initialising connection. Odin was working fine on my old laptop running Win7 32bit. Long story short, I was having a few issues with my new laptop, reinstalled Win7 64bit, now Odin is working fine, have flashed the phone a few times using the new computer.
After flashing which kernel you started facing this problem?
Wipe ur phone,re-flash CM7(flash the nightly 181,it's completely stable),uninstall KIES,uninstall old usb drivers,install these usb drivers http://forum.xda-developers.com/showthread.php?t=961956 ,check that USB storage mode is set as Mass Storage and then connect your phone. Also try enabling/disabling USB debugging
lovedonator said:
After flashing which kernel you started facing this problem?
Wipe ur phone,re-flash CM7(flash the nightly 181,it's completely stable),uninstall KIES,uninstall old usb drivers,install these usb drivers http://forum.xda-developers.com/showthread.php?t=961956 ,check that USB storage mode is set as Mass Storage and then connect your phone. Also try enabling/disabling USB debugging
Click to expand...
Click to collapse
The point at which i could no longer mount the USB was when i selected "mount usb" from CWM. I later installed a new kernal which downgraded my CWM, removing the install from external SD option.
So I cant flash a re-flash a rom unless i can it onto the phone which without the USB working is near impossible.
Xyis said:
The point at which i could no longer mount the USB was when i selected "mount usb" from CWM. I later installed a new kernal which downgraded my CWM, removing the install from external SD option.
So I cant flash a re-flash a rom unless i can it onto the phone which without the USB working is near impossible.
Click to expand...
Click to collapse
You can directly download the ROM on your internal sd using dolphin browser or opera mobile
I can't do that either as the phone is currently boot looping.
Sent from my GT-N7000 using XDA App

Captivate i896 - Absolutely unable get Windows to recognize it

I'm trying to root my friend's Rogers Captivate i896 using Odin but can't get the computer to recognize the device. I tried installing the drivers mentioned throughout other threads. I've tried uninstalling Keis, uninstalling the drivers, connecting to different USB ports, tried several computers/laptops running XP & Win7, tried USB desbugging on/off, tried "mass storage/kies firmware update/ask when connected."
He got the phone with Eclair and when it became available he then updated to Froyo through Keis. Ever since that update he hasn't been able to get any computer to recognize the phone. When I root my sgs i9000 I did have an issue with "mtp application error" that ended up being a missing driver but with this i896 model I've tried several different drivers and still nothing.
I can't root if the Odin can't 'see' it, or is there another way? Any others out there that have had success? Any help is much appreciated.
First of all, you don't use Odin to root it. Odin won't see it when the phone is on; only in download mode. You will just need SuperOneClick in order to root.
It is also unclear whether you are trying to say that Windows won't recognize it, or just Odin
Sent from my ICS Samsung Captivate
Windows in general won't recognize it. Even when I connect it to a mac, I hit the 'connect storage to pc" and it says it's connected but the internal/external hd do not mount. I used odin to root and put a rom (darky10.2) on my sgsi9000 and used the same instructions because the same steps also work for the captivate. I thought I read somewhere that I use Odin to go from Froyo to Gingerbread?
I'll looking at a SuperOneClick youtube vid & it says to connect the device to the pc & run superOneClick on the pc but how will that work if the issue is that the pc's can't detect the phone in the first place? btw thanks for the help.
retrolab said:
Windows in general won't recognize it. Even when I connect it to a mac, I hit the 'connect storage to pc" and it says it's connected but the internal/external hd do not mount. I used odin to root and put a rom (darky10.2) on my sgsi9000 and used the same instructions because the same steps also work for the captivate. I thought I read somewhere that I use Odin to go from Froyo to Gingerbread?
I'll looking at a SuperOneClick youtube vid & it says to connect the device to the pc & run superOneClick on the pc but how will that work if the issue is that the pc's can't detect the phone in the first place? btw thanks for the help.
Click to expand...
Click to collapse
Sure, you can use Odin/Heimdall to flash any stock firmware, but it's not going to help you if the phone can't be recognized. It sounds like something is physically malfunctioning. Are you using the USB cable that came with the phone? I suspect that either the cable or USB port is malfunctioning.
I thought the same thing but I am using the cable that came with the phone and I tried different ports. I also tried different laptops running different versions of windows. So strange. Ah well thanks for the help.
I had a similar problem with my captivate before I changed the ROM, but only on one particularly stubborn computer. I ended up having to go through this process to get my phone to connect:
- Uninstall the USB driver
- Reboot computer
- Connect phone with debugging off
- Install USB driver
- Reboot computer
- Connect phone with debugging on.
After that, it worked just fine in whatever mode I wanted.
You may have already tried that process, but if not I hope it helps.

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