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Diamond Wi-Fi Problem

I have recently procured an HTC Diamond mobile and is facing the following problem:
I have a Linksys Router at home. When I switch on the Wi-Fi in my Diamond, it gets connected to the router. In the status, I can see the signal strength, Tx, Rx rate etc. But when I open the browser (both opera & IE), the web pages does not open. Error message stating check the url or does any other programme using the internet works? appears. Even my weather does not get updated. Using the same router, I am able to connect my laptop as well as my desktop to Internet.
When my diamond is synced using active sync, my mobile is able to connect to the Internet & Weather application also get updated.
Kindly help me to resolve this issue and make diamond connect to net using wi-fi.
Thank you in advance.

I have the same problem sometimes
I just changed parameter in settings -> connections -> wireless lan -> power mode -> "best performance" instead of "best battery" and it seems to work now.
I'm new to WM, so I don't know if it's a bug: when I don't use my phone I press the power button, or I wait it to go to "sleep mode" in 40s.
When I press power button to reactivate the screen, I can see in the first seconds that the wlan was disconnected and connects again.
So it seems that wifi is always disconnected when the phone is in sleep mode? That means no mails can be received ? Can anyone confirm?
Thanks

Hi there for both of you!
I had a connection problem with my Diamond at home. It was almost the same as tkak just I couldn't figure out whether ActiveSync connects or not. I managed to bypass this to set my routers DHCP timeout from 1 week to 3 hours and it all went away. The network status showed periodic connect/reconnect during the problem so it might be a different prob than yours.
Peio64:
WM6 keeps WiFi connection asleep during sleep mode. Imagine the battery usage if it was connected to WiFi all the time. So be happy with that and beside it is usable. WiFi automatically tries to connect to the closest hot-spot if it was connected before each time you switch on. Normally it shouldn't take more than 5-10 seconds and the whole process can be followed on the top bar.
Mails: Use DirectPush and GPRS connection and e-mails will arrive instantly. Google for setting this up. With Wifi I dunno - if you schedule ActiveSync for a periodic check whether your WiFi will be used or a new GPRS connection. I think GPRS can be used while the device is asleep but I'm not sure. Someone should test this. Probably whichever is quicker to build up a connection will be used for data transfer. (Note: on some forum I read that if you disable GPRS auto check with a tweak battery will last longer so I guess this means that GPRS is always connected.
Regs, Cina.

Does your diamond obtain an IP adress from your router, and is the connection setup as 'connects to internet'?

cina said:
Hi there for both of you!
Peio64:
WM6 keeps WiFi connection asleep during sleep mode. Imagine the battery usage if it was connected to WiFi all the time. So be happy with that and beside it is usable. WiFi automatically tries to connect to the closest hot-spot if it was connected before each time you switch on. Normally it shouldn't take more than 5-10 seconds and the whole process can be followed on the top bar.
Mails: Use DirectPush and GPRS connection and e-mails will arrive instantly. Google for setting this up. With Wifi I dunno - if you schedule ActiveSync for a periodic check whether your WiFi will be used or a new GPRS connection. I think GPRS can be used while the device is asleep but I'm not sure. Someone should test this. Probably whichever is quicker to build up a connection will be used for data transfer. (Note: on some forum I read that if you disable GPRS auto check with a tweak battery will last longer so I guess this means that GPRS is always connected.
Regs, Cina.
Click to expand...
Click to collapse
Thank you for your answer,
I had a SE P1i before, and wifi was connected all the time with push mail. With the diamond and its weaker battery, I set up my mails schedule to connect every 15 min so wifi only needs to be active every 15min, even in sleep mode, I don't want it to be connected all the time this is of course a battery waste.
HSDPA is connecting in sleep mode there's no problem with that, I just wish to use wifi for mails when I'm at home as my data plan is unlimited for web surfing but only 10Mo/month for pop/imap connections.
BTW I don't use the "keylock" option, is it different from sleep mode in this case? I can't see the advantage of keylock versus sleep mode

I had an ETEN M600 for ages before and I found that for sync it always used GPRS even if WiFi was available. The cause for this was GPRS was available while device is asleep so it can start syncing immediately after wake up (does it needs to wake up for sync?). So you probably have to switch GPRS (HSDPA) off while you're at home.
Keylock is for locking hardware buttons and touchscreen while it is active. (You won't dial up anyone from your pocket). It has nothing to do with sleeping just if you set up the registry tweak the device get locked (Keylock software is started) if you press power to send it to sleep. (I've almost written "off" but it is obviously not true - you can switch it off with a long press on power = soft reset).
Hope this helped a bit.
Cina

Okay thank you, I checked and HSDPA is connecting every 15min in sleep mode even with wifi ON. If I switch data off I suppose nothing connects and no mail is received, which is I think it's a weird behaviour.
By the way, I have set my data connection to swich off 10 seconds after not being used, and it works perfectly and reconnects automatiquely when it needs to. But for the wifi I can find that option, it's stays connected all the time when I use the phone, even if I don't need to. Is it possible?
Maybe it's due to the fact that it's always checking if there are new networks? On Symbian UIQ3, you can pre-configure networks, give manually priorities for each networks (1.Wlan work, 2.Wlan home, 3.3G etc..) and for each application (web, mail, etc). When the phone connects it checks if the network "1" is available, if it's not it checks the network "2", and once it's connected it doesn't check anymore. Is there a WM6 advanced network tool like that?
(Sorry for my english)

I did the following and now it gets connected to the web:
I just changed parameter in settings -> connections -> wireless lan -> power mode -> "best performance" instead of "best battery".
I do not know why this needs to be done like this.
Thankyou all for resolving my problem

I'm experiencing problems connecting to my WL Router (DrayTek 2820n) using WiFi when the router is set to Auto instead of to a specific channel. I've noticed from some threads for other mobiles that people are exprience similar problems. Does anybody knows what is the story around which channels are supported on WiFi: 1-11, 1-12 or 1-13. My router is set to 13 by default. In addtion to that Diamond has problem to connect to some channels even in the 1-11 range. So how can I check, which channels are supported and for which region?
Edit: I did further testing and it became obvious that when using Auto channel selection on the router, Diamond wouldn't connect. When selecting manually any channel between 1-11 it works OK, but when selection channels 12-13 it stops working, which makes me believe that the Diamond doesn't have support for the channels for non-US regions.

Does anybody have any idea how to change wifi region to support 12-13 channels as well? So far I couldn't find anything on the net that would help me doing it. Is it possible that it might be WM 6.1 issue and not Diamond?

HI I am actually having a diffirent issue but still related to wi-fi. When my phone awakes from sleep, it promts me to connect to my wi-fi server at home, when it was already connected jus minutes before. I have to re-enter the pass phrase everytime it awakes from sleep. This does not seem normal as my 6.0 touch didnt do that.
Any takers on this?

For more channels, it depend of US version or EU version. You need to changer your firmware but the problem is that in France for Internet you use PPoA and Belgium PPoE and I do not know if in the US they use the same so you will probebly losse your ability to connect to the Internet. Having more channels is not interesting because you need a hope of 5 between channels ( ex : ch1 + 5 = ch 6 and ch6 + 5 = ch11) between ch1 and ch6 place a ch11 for avoiding interferances. In 802.11g that is a question of scheme.
Sorry for my poor English.

Problem connecting to home network wifi
Hi, i've been using diamond to connect to my wifi home network but since few days is not possible anymore even if nothing was changed in the settings of the router.
The phone recognize the network as available, i push connect, it comes connecting but instead of connecting to the netwok it goes back to available.
Password is correct and the setting are the same as few days ago.
Any idea which setting should be modified?
Thanks in advance!
Panco76

Hello everyone,
I have one problem with my diamond. I disabled the "data transfer" with the improved comm manager. I usually use wifi when i'm home, however, i've seen that even though wifi is active, HSDPA connection is activated as well so i got charged, this sometimes happens when updating weather data or downloading emails.
Anyone with the same problem?

Yes - having he same problem.
I have WIFI at home and at work - so i want to use GPRS only when i am outside. never managed to do this - except when i kill GPRS fully - and even then Opera, the weather and push-mail wont work. :-(

WiFi Channels 12-13?
I need to bump up this issue again.
I can't find anywhere in this forum how would you change your WiFi channel range from US to EU (i.e. 1-11 to 1-13). My Diamond was purchased in Australia and I was hoping that the new SW upgrade would rectify that, but it looks to me that's not the case. Any idea if that can be done in registry?
Thanks.

Change Channel range from 1-11 to 1-13
***Bump***
Has anybody got any ideas how to increase the channel range from 1-11 to 1-13?

Hi, I am having a seperate problem from all that are listed. I have the linksys rangeplus router, and my Diamond wont even detect my network when it searches, yet my computer and PS3 do fine. Can anyone help me?

another problem...
Hi,
i have a problem with the wifi on my Diamond aswell..
I have a router at home which is encrypted. When I try to connect to it, I type the encryption key and it says Connected but i cant surf any pages. When i go back to wifi settings my home network switches between Not available and Connecting...
However, when i remove the encryption, everything seems to work fine. Since i dont want to treat my neighbors with free internet, does anyone have any tips for me?
(it is set to Best performance... +i'm sure i enter the right key...)
Thanx

The same over here... I found out, that some of cooked ROMs had this problem, but official worked. Before I couldn't connect via WPA2-PSK AES, all other encryptions worked. Until now... I tried to flash official ROM and RADIO, but it doesn't work anymore. I'm pretty sure it must be hardware problem. I need to send my Diamond to get fixed, but... The closest repair centre is in Prague (GSMobile)
!!!!!!!!!!!!!BUT BE AWARE!!!!!!!!!!!
I owned previously Qtek8310. After I send them my Qtek to replace the joystick, it came back with broken motherboard... This repeated 3 times and everytime they broke something else. I've got my Qtek8310 back as a total crap, destroyed and scratched... I called and send a claim to HTC Europe in London, but nothing happened since then. I don't believe them anymore. If you love your Diamond avoid to get it fixed in GSMobile!

[Q] Edge connects on standby mode?

Hi all. just got my Galaxy S and its a great phone.
One of the annoying part is that whenever the phone goes to standby mode, it connects to Edge network (E is displayed on top). It seems like whenever WI-FI is not available it always connect to Edge network.
Can I set it to connect to Edge network or WI-FI only when there is explicit request from the user?

yes 2G and 3G works even when the phone is in power saving mode for the push emails and other data syncs
WiFi only works when the phone is awake
but there is a fix for that some where in ths forum

Go to your Wi-Fi settings, open up the Menu->Advanced. Set sleep policy to never. Then you'll always have your wi-fi and the phone shouldn't need EDGE for data, unless you moved too far away from the access point.

Install "JuiceDefender" it will turn off net access when screen is off

E symbol 'EDGE' GPRS - Vodafone mobile Connect doesnt show up till you reboot.

I dont use / dont give a great deal of GPRS - Edge Speed on my Galaxy Note unless i have few emails to be checked as the Social Networking and stuff like that are Blocked in my Office //
So anyways the Question is ... When i want to Connect to GPRS I click / TaP on the Power Button and select "Data Network mode" and it shows Activated and I see that 'E" symbol on the Notification Panel showing up ... but However Sometimes I dont see that getting showed up and wont be able to Connect to GPRS at all ... and the only way to resolve this is I got to reboot the Phone.
anyone else is facing this issue ? .... Mine is Vodafone Mobile connect Plan.
Ofcourse i plan to move to 3G.
Thanks
Sai

When you press power button
data network mode either activated/decactivated, you can toggle it by tapping it.
so you mean to say data network mode is not highlighted
OR
it not works even you tap it?

dr.ketan said:
When you press power button
data network mode either activated/decactivated, you can toggle it by tapping it.
so you mean to say data network mode is not highlighted
OR
it not works even you tap it?
Click to expand...
Click to collapse
Hi again Ketan,
WHen I Tap on that Option it shows as Activated but i dont see the 'E' Symbol in the Notification area and hence wont be able to Connect to GPRS.
However I say this happens 2/5 times.
I am in 50-50 whether it phone issue ? or network issue ?
The same thing i also tried with "Settings - WireLess & Networks - Mobile Networks - Use Packet Data " ... most of the time it works but when i am in urgent damn it doesnt show up ... I had to reboot the Phone.
any idea where is the Issue ?

This weired thing i have seen on friend's device. Though it was galaxy fit, but i remember it was happen to perticular network, he had another sim card n thr was no issue on other. So i believe it should b network side. Try changing sim card, just buy new sim n try it.
Sent from my GT-N7000 using xda premium

SaizGalaxyNote said:
I dont use / dont give a great deal of GPRS - Edge Speed on my Galaxy Note unless i have few emails to be checked as the Social Networking and stuff like that are Blocked in my Office //
So anyways the Question is ... When i want to Connect to GPRS I click / TaP on the Power Button and select "Data Network mode" and it shows Activated and I see that 'E" symbol on the Notification Panel showing up ... but However Sometimes I dont see that getting showed up and wont be able to Connect to GPRS at all ... and the only way to resolve this is I got to reboot the Phone.
anyone else is facing this issue ? .... Mine is Vodafone Mobile connect Plan.
Ofcourse i plan to move to 3G.
Thanks
Sai
Click to expand...
Click to collapse
Even i was using vodafone. I experienced the same problem. That is because of the network. The only thing you can do is whenever you lose the 3G or 2G data, you need to switch on to airplane mode and then switch it off. I used airplane mode toggle application from the market. Once you go into airplane mode and come back you will be getting the data network. But this failed to work few times. So i changed my network to bsnl and now i don't have any issues.

It looks to me Network issue .. I am also Using Vodafone.
Anyways lets see after i migrate to 3G whether this problem will be resolved or not.
Thanks
Sai

i was using 3G in vodafone. The problem was not solved thats why i changed to BSNL. So before changing the plan try it once.

This seems to be happening to me too. I have been using the Galaxy Note II with 3G on Vodafone without any issues for a month now, but today irrespective of me switching on the mobile data, the icon won't show up nor would internet work. I have restarted, toggled flight mode but no avail.
-Bala

yes, I have seen this on my note, and I have used airtel 3g aim, reliance as well but still the same. only way is to reboot the phone. anything else I do will not restore data connection

WiFi stops working

Hello All,
I have a T-Mobile Galaxy Note 4 stock. I am in an area with hundreds of wifi SSIDs and I connect to 2 of them. I have noticed that if I walk away from wifi connectivity it it goes to back to LTE but it will no longer connect back when I am back in range of the wifi..
I look at my wifi settings and see if I can scan for any wifi networks, but i get nothing..
I have to restart the phone or put it in and out of airplane mode to get it to work again..
Any Ideas? I do use wifi calling.

Have you looked at this thread. It's usually where I send people with wifi issues first
http://www.digitaltrends.com/mobile/galaxy-note-4-problems/11/

Question WiFi Problems

Hi community,
I'm writing because I have a strange WiFi problem with my S21 Ultra which I had with no other equipment before.
Setup:
- Galaxy S21 Ultra
- FritzBox 7590
- Fritz WLan Repeater 1750E (2x for better range coverage)
- WiFi 5G Auto channel WPA2/3
- WiFi coverage is good (tested with a lot of other devices)
Phone Setup:
- Paired with the WiFi
- Do Not use Mobile Data
- automatically reconnect to wifi
Problem:
The phone does not automatically connect to the WiFi.
The phone also looses the connection to the WiFi several times a day.
When the phone is not connected to the wifi I open wifi settings.
- It happens that the wifi list is completely empty and the circle animation indicates that the phone is searching for nearby connections
- It happens that the wifi list contains a list of wifi networks the phone has seen before when it was connected last to a wifi
- Switching off an on the wifi helps to find the actual networks and the phone then connects back to wifi (most of the time)
I tried already several settings and combinations but so far none of them brought any success. So I would like to know if someone else had a similar issue or has an idea what could go on here.
To me it seems strange that the wifi scan is not working as I would expect it. I would expect the phone to continously refresh the wifi list with networks it sees, but always when the phone lost its wifi connection the list is not working anymore.

Try tinkering with the wifi channels and encryption until it shows up.
Or you can try resetting the routers to see if it does anything
This person has a similar issue
Wifi connection problems
Has anyone else have WIFI connection problems ? With not finding any WIFI until i factory reset it? And after a few days the problem reappears. Last time i didn't factory reset it and after 3 days, with no adjustment, the phone found WIFI, but...
forum.xda-developers.com

ftrueck said:
Hi community,
I'm writing because I have a strange WiFi problem with my S21 Ultra which I had with no other equipment before.
Setup:
- Galaxy S21 Ultra
- FritzBox 7590
- Fritz WLan Repeater 1750E (2x for better range coverage)
- WiFi 5G Auto channel WPA2/3
- WiFi coverage is good (tested with a lot of other devices)
Phone Setup:
- Paired with the WiFi
- Do Not use Mobile Data
- automatically reconnect to wifi
Problem:
The phone does not automatically connect to the WiFi.
The phone also looses the connection to the WiFi several times a day.
When the phone is not connected to the wifi I open wifi settings.
- It happens that the wifi list is completely empty and the circle animation indicates that the phone is searching for nearby connections
- It happens that the wifi list contains a list of wifi networks the phone has seen before when it was connected last to a wifi
- Switching off an on the wifi helps to find the actual networks and the phone then connects back to wifi (most of the time)
I tried already several settings and combinations but so far none of them brought any success. So I would like to know if someone else had a similar issue or has an idea what could go on here.
To me it seems strange that the wifi scan is not working as I would expect it. I would expect the phone to continously refresh the wifi list with networks it sees, but always when the phone lost its wifi connection the list is not working anymore.
Click to expand...
Click to collapse
You said the phone loses connection and etc. Does that happen only at the location you described, or does it also happen at other locations?
It is possible that your phone also gets confused with the router and the repeater.
1st you need to clearly understand if the issue comes from the phone or possibly from your WIFI devices. Once this is clear, you have something to go on with...

babyboy3265 said:
You said the phone loses connection and etc. Does that happen only at the location you described, or does it also happen at other locations?
It is possible that your phone also gets confused with the router and the repeater.
1st you need to clearly understand if the issue comes from the phone or possibly from your WIFI devices. Once this is clear, you have something to go on with...
Click to expand...
Click to collapse
- Phone is on standby (placed on a table, etc.)
- I turn it on to check messages,
- No connection to wifi
- Open wifi manager
- No wifi networks listed at all
I do not know why my router/network should be the problem. All other devices in the wifi work flawlessly. It cannot be that I have to restart my wifi router every time the phone finds no wifi at all. That makes no sense to me.
It looks more like the android wifi service is still on sleep and does not report new wifi networks (which would be necessary also to see any wifi at all).

May I suggest....
Settings -> Connections -> Wi-Fi -> (three dots it top right) ->Advanced
Make sure "Turn on Wi-Fi automatically" and "Wi-Fi power saving mode" are both off.
If you use a repeater is it a mesh or AP solution? I find Android will drag its feet letting go of a wifi signal even when walking into range of another known network. Had an extender in garden and even when down to 10% connection on Wi-Fi it would stay connected to extender, I had to turn wifi off and on quickly to get it to pick a better network.

ftrueck said:
- Phone is on standby (placed on a table, etc.)
- I turn it on to check messages,
- No connection to wifi
- Open wifi manager
- No wifi networks listed at all
I do not know why my router/network should be the problem. All other devices in the wifi work flawlessly. It cannot be that I have to restart my wifi router every time the phone finds no wifi at all. That makes no sense to me.
It looks more like the android wifi service is still on sleep and does not report new wifi networks (which would be necessary also to see any wifi at all).
Click to expand...
Click to collapse
It seems to be the phone...
Definitely try what lywyn suggested...

you can also submit an error report on Samsung Members app, it sends reports directly to Samsung and get the feedback.
Download the app from the Galaxy Store if you don't have it on your phone > Memers app > + button > Error report

lywyn said:
May I suggest....
Settings -> Connections -> Wi-Fi -> (three dots it top right) ->Advanced
Make sure "Turn on Wi-Fi automatically" and "Wi-Fi power saving mode" are both off.
If you use a repeater is it a mesh or AP solution? I find Android will drag its feet letting go of a wifi signal even when walking into range of another known network. Had an extender in garden and even when down to 10% connection on Wi-Fi it would stay connected to extender, I had to turn wifi off and on quickly to get it to pick a better network.
Click to expand...
Click to collapse
Unfortunately no success. I configured exactly like suggested. Does the S21 Ultra have problems with handover in meshed WiFi setups?

ftrueck said:
Unfortunately no success. I configured exactly like suggested. Does the S21 Ultra have problems with handover in meshed WiFi setups?
Click to expand...
Click to collapse
Never had any problem with my S21U (Exynos) with my Mesh WiFi (Deco X60) setup.

ftrueck said:
Hi community,
I'm writing because I have a strange WiFi problem with my S21 Ultra which I had with no other equipment before.
Setup:
- Galaxy S21 Ultra
- FritzBox 7590
- Fritz WLan Repeater 1750E (2x for better range coverage)
- WiFi 5G Auto channel WPA2/3
- WiFi coverage is good (tested with a lot of other devices)
Phone Setup:
- Paired with the WiFi
- Do Not use Mobile Data
- automatically reconnect to wifi
Problem:
The phone does not automatically connect to the WiFi.
The phone also looses the connection to the WiFi several times a day.
When the phone is not connected to the wifi I open wifi settings.
- It happens that the wifi list is completely empty and the circle animation indicates that the phone is searching for nearby connections
- It happens that the wifi list contains a list of wifi networks the phone has seen before when it was connected last to a wifi
- Switching off an on the wifi helps to find the actual networks and the phone then connects back to wifi (most of the time)
I tried already several settings and combinations but so far none of them brought any success. So I would like to know if someone else had a similar issue or has an idea what could go on here.
To me it seems strange that the wifi scan is not working as I would expect it. I would expect the phone to continously refresh the wifi list with networks it sees, but always when the phone lost its wifi connection the list is not working anymore.
Click to expand...
Click to collapse
sometimes it happen when you connect at certain locations.

If you haven't already done so give this a try. Settings, search "Wi-Fi", scroll down to Location, Improve accuracy - toggle on, Wi-Fi scanning - toggle on.

ftrueck said:
Unfortunately no success. I configured exactly like suggested. Does the S21 Ultra have problems with handover in meshed WiFi setups?
Click to expand...
Click to collapse
Mesh is a single network solution so should not be a problem.
The only other thing I can think of is the power-saving mode. My son has his Pixel on power saving all the time and I know sometimes he has to turn off/on wifi to get a connection when waking the phone up

I found the issue! It is WiFi Direct related. The app "nexar" from the dashcam is interfering with normal WiFi on this phone. Nexar conquers the WiFi functionality and is responsible for my wifi disconnecting. The app requires the "Location always" permission. If I remove this permission my WiFi works again normally. So: one has a similar issue: remove "Location always" permission from the nexar app. In my case it helped.

You said the phone loses connection and and many others. Does that show up best on the region you described, or does it also happen at different places?
Kodi nox
It is feasible that your phone additionally receives harassed with the router and the repeater.
1st you need to honestly recognize if the issue comes from the cellphone or likely from your WIFI devices. Once this is clean, you've got something to go on with...