Something giving me mad, is the fact that since a long times using WM phone I was not able to receive calls when I am connecting to internet and using the bandwith, like for streaming, surfing the web etc....
It seems that when you use the internet connection, it is not possible to make a call, and worst not possible to RECEIVE any call !!! That's very annoying me since I must be joinable all the time for my work clients !
I have used QTEK 8300, TyTN, TyTN II, now Touch Diamond, and It is always the same problem, may be something I make wrong in my settings, but It seems that I am not the only one ! May be depending on my operator, because in the past I was by another operator (Proximus) but with a nokia phone and in GPRS, and when I was surfing the net, if a call arrived the internet communication pause and resume after the call.
Now with mobistar I have last technology phone and always in EDGE but was totaly unable to receive call when using internet ! The operator can't apparently help me !
If any of you have any proposal to resolve this problem let's me know
Thanks for all your help
up -----------
Nobody can help me ? Have you same problem also ?
i have the same problem when i use internet over EDGE
I have this issue also, if i have ActiveSync set to push email so theres always a data connection i cannot receive any calls. Ive never had this problem before with any other HTC phone though and im on Tmob the same as i was before
Strange situation and apparently nobody can explain why that appear and how to troubleshoot :-(
May be I have post in the wrong section, there are a Networking section in the General Folder. But it seems that it is also depending on the phone you have maybe the rom have influence or some settings, apparently that's not coming from the operator.
Hope somebody can help us !
Hello,
I have the same issue with my HTC Diamond with Belite ROM.
Has anyone the answer to this problem? is there a setting that must be changed? I can't imagine that a business phone has this problem, I never had this with my Nokia's E-series!
Is the HTC diamond a Class A Grps phone??
Class A, Class B & Class C?
The class indicates the mobile phone capabilities.
Class A
Class A mobile phones can be connected to both GPRS and GSM services simultaneously.
Class B
Class B mobile phones can be attached to both GPRS and GSM services, using one service at a time. Class B enables making or receiving a voice call, or sending/receiving an SMS during a GPRS connection. During voice calls or SMS, GPRS services are suspended and then resumed automatically after the call or SMS session has ended.
Class C
Class C mobile phones are attached to either GPRS or GSM voice service. You need to switch manually between services.
I have push email going ALL day and don't have any problem taking phone calls - after all that would be totally pointless to offer services like that, that don't work together.
Try a different ROM, or call your service provider and ask them if it is something to do with them - as the Diamond can do all this no problems...
EDIT: You might want to install Diamond Tweak - there is a setting in there (Setting 6.1) that the author mentions altering might disable simultaneous voice and data connections. Have a play around with that setting and see if it helps.
yeah get in touch with HTC and ask them about it
xr2i said:
Hello,
I have the same issue with my HTC Diamond with Belite ROM.
Has anyone the answer to this problem? is there a setting that must be changed? I can't imagine that a business phone has this problem, I never had this with my Nokia's E-series!
Is the HTC diamond a Class A Grps phone??
Class A, Class B & Class C?
The class indicates the mobile phone capabilities.
Class A
Class A mobile phones can be connected to both GPRS and GSM services simultaneously.
Class B
Class B mobile phones can be attached to both GPRS and GSM services, using one service at a time. Class B enables making or receiving a voice call, or sending/receiving an SMS during a GPRS connection. During voice calls or SMS, GPRS services are suspended and then resumed automatically after the call or SMS session has ended.
Class C
Class C mobile phones are attached to either GPRS or GSM voice service. You need to switch manually between services.
Click to expand...
Click to collapse
Diamond is class B. There are no class A phones in the market that I know about.
You should be able to at least make calls whilst using GPRS (data trasnfer goes to idle and resume after call ends).
It works fine here (vodafone UK) to make calls, but not to receive them. This is known to happen on all phones, being a limitation of vodafone UK network in GPRS only.
If it does not work for you guys, there are two possible explanations:
1) Something wrong with the ROM your are using -> unlikely.
OR
2) Something to do with your operator network. Are you all having problem over GPRS/EDGE only?
I believe point 2 is more likely to be the issue, because apparently GPRS/EDGE may not support concurrent voice and data transmission on some networks, even if the phone is class B. This is a "limitation" of the specific network infrastructure. Your only solution is not to use GPRS and use 3G (and more battery juice).
But I am not sure this is an option for you, if you have no 3G coverage.
Cheers!!
mrfrank said:
Diamond is class B. There are no class A phones in the market that I know about.
You should be able to at least make calls whilst using GPRS (data trasnfer goes to idle and resume after call ends).
It works fine here (vodafone UK) to make calls, but not to receive them. This is known to happen on all phones, being a limitation of vodafone UK network in GPRS only.
If it does not work for you guys, there are two possible explanations:
1) Something wrong with the ROM your are using -> unlikely.
OR
2) Something to do with your operator network. Are you all having problem over GPRS/EDGE only?
I believe point 2 is more likely to be the issue, because apparently GPRS/EDGE may not support concurrent voice and data transmission on some networks, even if the phone is class B. This is a "limitation" of the specific network infrastructure. Your only solution is not to use GPRS and use 3G (and more battery juice).
But I am not sure this is an option for you, if you have no 3G coverage.
Cheers!!
Click to expand...
Click to collapse
Like I said, I run with GSM most times of the day unless I do some web browsing or use the Diamond as a modem. Near enough GSM all the time. Push email all the time. No problems with simultaneous data/voice connections as the phone rings during all of this.
Like I said above - check any registry tweaks you have done related to GPRS (auto attach, disconnect timer, etc) and if you're still unsure HARD RESET and TEST IT.
Other than that the last remaining factor is your network provider. Borrow a friends SIM card and TEST IT!
Hi
When i want to connect GPRS network on my htc touch diamond, my phone connect EDGE instead of gprs and the E icon show on taskbar !
and ther is no internet.
Please Help me
All,
I made some testing and i can confirm that when i load some data (refresh a webpage in opera) and make a call to my diamond using another handset :
In Edge: i can't reach the diamond and go directly to the voicemai. I can reach the diamond only when there is no datatransitting.
In 3G: i can call and reach the diamond without a problem!
Note that in 3G and in gsm, it is impossible to make a call and simulteanously surf on opera (
Can some of you make similar tests?
My testing was made on Belgian Mobistar Network.
I will also make some additional tests with my nokia e51.
cheerz
Any other experniences? I still have the issue (
Still nobody suffering from this issue?
I can't receive calls while i'm connected in gprs!
I'm using the official HTC 1.93 ROM
Please help me out.
When I am using data, and I receive a phone call, I notice that my GPRS connection becomes 'suspended'. You can see this by clicking the 'G' or 'E' icon in the taskbar on the Diamond.
If you're using 3G then you can do both at once without suspension.
Orange in the UK... tested conclusively...
When connected to GPRS and not receiving data a call will get through, however when data packets are in the process of being received, any incoming call is put to voicemail.
In practice, if you set GPRS on full time, this won't be a very noticeable factor in an average day, due to the ratio of time data is actually in transmission for push email etc, to when it isn't. In fact I'd say daily radio drop-out for the average user would result in far greater down time imho. As for time spent surfing on GPRS, I think due to the speed implications, for the majority of users this would be of negligible impact in an average day, and it will be lessened further by virtue of being aware that you're not contactable in that period of data use.
As for edge and 3g, I can't say yet, as I only get them when I go into town... but I suspect edge will yield the same results as GPRS. Not sure about 3g, but would hope it's able to work independently. If I remember, I'll report more findings in the next few days.
m having the same problem with my x1
whenever i am using edge i cant receive calls
if anyone found the solution
pls tell me....
i have touch HD (BLACKSTONE) ,,, i could do both for a long time ,, but now i cant it disconnects my data connection when i pick the phone ,, and when i finish the phone it connects back ,, but im 100% sure i could pick phone calls with out data connection getting disconnected
Hello all,
Have any of you guys come across this problem with your X1...I was connected to the internet via GPRS earlier this afternoon doing a little browsing and have now received 3 missed call notifications which were made during my browsing.
Does the phone not receive calls when connected to GPRS...very annoying.
I'm using the Touch X 10.1 rom by Smaberg but don't think that is the problem...any ideas!!!
some phone operators with older hardware in their end don't support call and gprs at the same time
not really a phone thing
Thanks for the reply...I'm on the Orange network so I thought they would have been up to speed with technology incorporating call and data at the same time...
Same issue here.
I'm pretty sure that GPRS and voice calls can't work at the same time because of the 2G network, but thought at least the voice call would interrupt the data session.
WelshBluebird said:
Same issue here.
I'm pretty sure that GPRS and voice calls can't work at the same time because of the 2G network, but thought at least the voice call would interrupt the data session.
Click to expand...
Click to collapse
That's my understanding. 3 & 3.5G allows voice and data at the same time.
but on 2G it's either GPRS or voice... that used to drive me crazy with my Prophet too
Ah, that makes sense...I usually turn off the 3G to extend battery life so that would be the reason I missed calls...may turn it back to 3G if I'm doing a session of browsing in future...
Cheers
even with my 2g himalaya I didn't have any problems with both calling and gprs
it was why gprs was interduced to replace the slower and older gsm dataconnection
which worked the same way as an analog modem which blocked of cause
of cause only class A gprs devices support that
http://en.wikipedia.org/wiki/General_Packet_Radio_Service#Hardware
but all these phones today are that
problem is that class A is required in both the phone and the operators network hardware
Try with RADIO ROM 1.16.
Problem with this rom is apparently solved.
Hi
what could cause my sgs to suddenly start to drop calls?
been working flawlessly for few months, few days ago 99% of outgoing and incoming calls are dropped, or they can't reach me at all or the phone rings few times and than terminate the connection.
Same for outgoing calls, most of the time the second it establish the connection it drops it, or i can talk for few seconds only.
The phone is not rooted, rom is default one from the factory, only a few apps on it (launcherpro etc), can app be the cause of it, or maybe my sim card?
Signal strenght is ok, mobile apn also
tnx
edit. ok, lol, local t-mobile is having massive selective problems in all voice connections last few days and i was totally unaware if it, panic gone
Most certainly your service provider not your phone. Sometimes my 3g our hspda will stop working at home, other times I will have to call a number several times before it connects...
See if the problem persist when you travel Few kms then you will be connected to new cell towers. If it only happens in the one area it's not you're phone
Sent from my GT-I9000 using XDA App
I'm having some issues receiving phone calls when I'm in 4G mode - I'm aware of the fact that voice over lte doesn't work yet, however in my understanding the phone should quickly switch to 3g mode and accept the incoming call, right?
Apparently my P7-L10 has trouble with that. It just doesn't switch, and the incoming call goes to voicemail.
Is that normal? Is there any fix to make the device switch to 3g mode quicker upon a call?
Running B135 rom, rooted.
GawDroid said:
I'm having some issues receiving phone calls when I'm in 4G mode - I'm aware of the fact that voice over lte doesn't work yet, however in my understanding the phone should quickly switch to 3g mode and accept the incoming call, right?
Apparently my P7-L10 has trouble with that. It just doesn't switch, and the incoming call goes to voicemail.
Is that normal? Is there any fix to make the device switch to 3g mode quicker upon a call?
Running B135 rom, rooted.
Click to expand...
Click to collapse
I'm having fine calls when I'm on 4G. (Milan, north Italy). Perhaps your city has too few 4G antennas and doesn't have stable 4G signal so it switches back and forth to 3G while you're having a call?
vEEGAZ said:
I'm having fine calls when I'm on 4G. (Milan, north Italy). Perhaps your city has too few 4G antennas and doesn't have stable 4G signal so it switches back and forth to 3G while you're having a call?
Click to expand...
Click to collapse
I don't think that's the issue, 4G coverage here is pretty amazing.
GawDroid said:
I don't think that's the issue, 4G coverage here is pretty amazing.
Click to expand...
Click to collapse
Forget what I wrote, I forgot that voice calls don't have to do anything with LTE, lol.
Anyway I'm having fine calls with 3G or 2G, have you tried doing a nandroid backup and start over to see if the problem occurs also in fresh state?
Fine calls with 3g or 2g here as well.
Except when I'm on 4G - nobody can reach me, it all goes to voicemail...
I could say I started fresh - I did a factory reset and a clean wipe 3 days ago, but I haven't noticed the issue untill yesterday.
On a French, people reported issues with calls in 4g covered area, but it seems that the problems come from network, not from the phone. The issues appear only in certain areas with one operator, and some other phones behave in same manner. Perhaps you need to check with another SIM card from another operator.
hello,
I encounter the same problem receiving my incoming calls in automatic mode 4G 3G 2G redirected my mail. When I'm on automatic 3G2G no problem.
I'm B133 update. 4 months no problem. Since mid-October the problem occurred.
My operator is Virgin Mobile. P7 smartphones, antennas or operator?
The rocker 4G 3G to receive calls no longer made. Tried my sim card on a S5 and a LG G2 and the problem is the same.
After several calls to my operator solution but not another concern, I have to connect data to receive my calls 4G 3G 2G automatic.
I'll try to go B121 update or réinisilisation P7.
If no solution change operator before trying their sim card lent by friends subscribers home.
Translated by Google. French to English.
@@+++++++
Reg
I just bought my note 5. Its the dual sim version. So the first few days was days.... i started having difficulty with making outgoing calls... texts are fine... its like 1 out 10 calls would push through. So i rebooted my phone thinking that it might resolve the issue....unfortunately it did not. Then a few friends sent me a message that theyve been trying to call me and it always says im out of coverage are... the whole time this was happening I was connected to LTE. When i changed my mobile network setting to 3g/2g .... then calls came in and went out. Has anyone have the same issue with note 5?
The international versions don't have VoLTE enabled. Not sure how to enable it. Mine also doesn't have WB-AMR (HD Voice) enabled either.
Thus, calls need to be switched through the HSPA network and can't be routed while connected to LTE. Essentially when making a call your phone switches and tries to register on HSPA, quickly.