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Help please? Nexus 1 Email troubles

Hello, I really need some help with some email problems here with my nexus 1 (att 3g vers).
It has NOT been rooted, and has android 2.2 installed (prefer to not root btw).
Anyway, the problem is in regard to the android EMAIL app (don't know it's name, but it's the icon of the envelope and yellow @ symbol in it).
I've set it up to handle my other email accounts (comcast and godaddy accounts) - not Gmail. Everything is setup finally and working fine...but for one problem...
once an email arrives, i get the notification...go to read it, BUT - then after reading it...it's then moved to the trash automatically (the trash in the email app that is, it's not removed from the server.
Driving me nuts - it's no longer in the inbox area of the email app, for each and every account). Each email just automatically disappears (goes to the trash) upon my reading it one time.
I can go to the trash folder and read, but this is ridiculous...shouldn't I be the one moving emails to the trash?
Can anyone suggest a fix here, or know of anything I can do to stop this?
I see no settings to change this...it's a serious bug.
Or...is there a better email app (one like this, as I do like the look and feel of this one built into android 2.2) that I should be using?
I downloaded K-9 email (but really hate it's look, feel and operation compared to this one).
Maybe there is something I'm not getting here though and need to change?
It's very strange that ea email would move to the trash upon 1st reading it.
thanks for any help here

also, i have tried searching this site for this problem with zero luck...
but i can't be the only one seeing this issue, right?
again: these accounts are my comcast and godaddy email accounts (not gmail, hotmail, etc).
thanks again

sorry man, I tried looking at my settings to see if theres anything I can suggest. Nada...

update to my Q:
Ok, doyeee
I think I know what's going on....
I was just setting comcast and godaddy accounts up and had the the email apps open on my PC at the same time while running tests.
When I did email tests, and having the PC email apps open for the same accounts...after they download to the PC is when they will go to the trash on the nexus email (not staying in INBOX on nexus when the PC email app has downloaded them).
This might be standard (I don't know as this is finally the first phone able to handle emails like this.
Hmm, i'd sure prefer it if all emails could remain in the inbox (or some other folder other than trash) as I can't hit "reply" once they're in the trash should I later want to reply to the same email with more info later on mobile.

[Q] Help with Yahoo email please?

I have just rooted my phone to Gingerbread, and I just LOVE it. I was able to set up the gmail accounts easily, so I have two separate gmail "labels" on my phone, each one for a different gmail account. I still cannot get the message count to show up on my notification bar, however, but that's not the reason for this post.
I am trying to do the same thing for my yahoo accounts (I have two of them). Yes, I can download the yahoo widget/app and that puts yahoo pretty much live on my phone - but I'm not looking for that. I'm looking for the shortcuts, like Gmail, so I can click on them and it takes me to a brief list of emails etc. I don't want to have full access to yahoo on my phone, but just the shortcuts.
When I try to set it up, this is what I do:
1) put a shortcut to the Email icon on my screen and name it.
2) When I try to configure it, I put my yahoo user name (xxx at yahoo.com) in and password
3) the message that comes up is "Mailbox access is not supported for some times of yahoo mail accounts" etc. I click on OK
4) it tells me setup could not finish as there is an incorrect username or password. I am 10000% certain I enter the correct name and password.
5) if I try a different yahoo email account, I get the same error message, plus (530 Access Denied: need SMTP privileges to access this server).
I used to have yahoo email shortcuts on my phone before I rooted - and they were great. I had two icons, and the message count showed up in my notification bar. When I rooted first (to I guess AOSP 9.9.2, before gingerbread), I could get the yahoo mail icons to work, no problem. I was not able to add an account in the "accounts and sync" - that only offers me "google" or "corporate" (which I guess is exchange). It's only with gingerbread i am having this problem.
I am VERY basic when it comes to using the phone, so if anyone responds, please pretend I'm about four years old, so please explain in basic language what I need to do. Anything complicated, and I might not follow (sorry). Still a newbie.
Thank you everyone.

This has been a problem for me on some roms too. Including aospCMod, some will let you set up a yahoo account and others will not. I first noticed this when I switched from cm6 to aospmod awhile back. Cm6 would let me sign in to a yahoo account but aosp would not. Then about 2 updates later on aospmod, I could all of a sudden sign in.
So this leads me to believe its an internal setting that the dev can modify to fix this. What it is idk, and when it'll come for or gingerbread roms idk, but take comfort in knowing your not the only one who has come across this.
Its kind of weird really, hopefully someone else knows why this happens out how to fix it.
Sent from my HTC Hero CDMA using XDA App

Try using K9 mail, it is free in the market and much better than Yahoo mail app. I am sure you will be able to get emails and such, but not sure how much it will help with the other widget type problems.

chewedpup said:
I have just rooted my phone to Gingerbread, and I just LOVE it. I was able to set up the gmail accounts easily, so I have two separate gmail "labels" on my phone, each one for a different gmail account. I still cannot get the message count to show up on my notification bar, however, but that's not the reason for this post.
I am trying to do the same thing for my yahoo accounts (I have two of them). Yes, I can download the yahoo widget/app and that puts yahoo pretty much live on my phone - but I'm not looking for that. I'm looking for the shortcuts, like Gmail, so I can click on them and it takes me to a brief list of emails etc. I don't want to have full access to yahoo on my phone, but just the shortcuts.
When I try to set it up, this is what I do:
1) put a shortcut to the Email icon on my screen and name it.
2) When I try to configure it, I put my yahoo user name (xxx at yahoo.com) in and password
3) the message that comes up is "Mailbox access is not supported for some times of yahoo mail accounts" etc. I click on OK
4) it tells me setup could not finish as there is an incorrect username or password. I am 10000% certain I enter the correct name and password.
5) if I try a different yahoo email account, I get the same error message, plus (530 Access Denied: need SMTP privileges to access this server).
I used to have yahoo email shortcuts on my phone before I rooted - and they were great. I had two icons, and the message count showed up in my notification bar. When I rooted first (to I guess AOSP 9.9.2, before gingerbread), I could get the yahoo mail icons to work, no problem. I was not able to add an account in the "accounts and sync" - that only offers me "google" or "corporate" (which I guess is exchange). It's only with gingerbread i am having this problem.
I am VERY basic when it comes to using the phone, so if anyone responds, please pretend I'm about four years old, so please explain in basic language what I need to do. Anything complicated, and I might not follow (sorry). Still a newbie.
Thank you everyone.
Click to expand...
Click to collapse
Are you setting up manually or automatically. I've always had better luck setting up manually. If so you have to make servers say:
Smtp.mail.yahoo.com
IMAP..mail.yahoo.com
Sent from my HERO200 using XDA App

aqualls said:
Are you setting up manually or automatically. I've always had better luck setting up manually. If so you have to make servers say:
Smtp.mail.yahoo.com
IMAP..mail.yahoo.com
Sent from my HERO200 using XDA App
Click to expand...
Click to collapse
Finally - this worked doing it manually with these settings! Thanks!!

Unbelievable!!! Yes! It worked!
thank you thank you thank you THANK YOU!!!!!
did this manually and it worked like a charm! Thank you - hope it's OK if I go and post this on the android forum - a few people are having the same issues there. THANK YOU!

I tried this manually and it didn't work. Said it couldn't conner to the server.
Does the port need to be changed?
I must be doing something wrong if others are getting it to work.
edit: it tells me unable to open connection to server
Sent from my HTC Hero CDMA using XDA App

My port says 143 but turn security is off if I remember. I will check when I get home from the second job.
Sent from my HERO200 using XDA App

MrDowntown12 said:
I tried this manually and it didn't work. Said it couldn't conner to the server.
Does the port need to be changed?
I must be doing something wrong if others are getting it to work.
edit: it tells me unable to open connection to server
Sent from my HTC Hero CDMA using XDA App
Click to expand...
Click to collapse
Make sure you make it an imap account, security set to none, port should change to 143. If that doesn't get it let me know. Try auto setup too. I just deleted mine and started over and it took that way.
Sent from my HERO200 using XDA App

Just bear in mind I'm not on GB. Tried it and don't care for it. Sense has everything I need with half the apps to dl so it could be the build you're running.
Sent from my HERO200 using XDA App

Yahoo doesn't work any more :-(
Strange. yesterday, I set it up and it worked like a charm - IMAP and smtp, changed the server settings (did it all manually) - worked very well yesterday and today was working just fine. Hadn't checked my emails for a few hours though - just tried - and it tells now incorrect user name or password. I deleted it and tried to add the yahoo account again - first it tells me unable to open connection to server. Tried again (making sure all settings were correct) and it just says incorrect username or password.
Under IMAP server I have imap.mail.yahoo.com, port 143, security type none - exactly like I had it yesterday and this morning, and it doesn't work. incorrect username or password.
I haven't changed a THING with my phone - not a single thing - or downloaded any new apps - so I'm mystified. Thoughts anyone?
Thank you

chewedpup said:
Strange. yesterday, I set it up and it worked like a charm - IMAP and smtp, changed the server settings (did it all manually) - worked very well yesterday and today was working just fine. Hadn't checked my emails for a few hours though - just tried - and it tells now incorrect user name or password. I deleted it and tried to add the yahoo account again - first it tells me unable to open connection to server. Tried again (making sure all settings were correct) and it just says incorrect username or password.
Under IMAP server I have imap.mail.yahoo.com, port 143, security type none - exactly like I had it yesterday and this morning, and it doesn't work. incorrect username or password.
I haven't changed a THING with my phone - not a single thing - or downloaded any new apps - so I'm mystified. Thoughts anyone?
Thank you
Click to expand...
Click to collapse
Mine did the same last night after a nand restore. I deleted account and did auto setup and that worked. Try that and manual again. Must have been a glitch
Sent from my HERO200 using XDA App

Yahoo email problem - resolution below
Thanks again to xda developers (a different thread) - this is the set up if you want a link to your yahoo mail on your phone: The previous one stopped working - here is the resolution. THANK YOU EVERYONE.
http://forum.xda-developers.com/showpost.php?p=11578143&postcount=7754
This method is no longer working... says "setup could not finish, Username or password incorrect. ()"
Edit, found out the port changed...
# Incoming Server - imap.mail.yahoo.com
# Outgoing Server - smtp.mail.yahoo.com
# Incoming Port - 993 (requires SSL)
# Outgoing Port - 465 (requires SSL)

chewedpup said:
Thanks again to xda developers (a different thread) - this is the set up if you want a link to your yahoo mail on your phone: The previous one stopped working - here is the resolution. THANK YOU EVERYONE.
http://forum.xda-developers.com/showpost.php?p=11578143&postcount=7754
This method is no longer working... says "setup could not finish, Username or password incorrect. ()"
Edit, found out the port changed...
# Incoming Server - imap.mail.yahoo.com
# Outgoing Server - smtp.mail.yahoo.com
# Incoming Port - 993 (requires SSL)
# Outgoing Port - 465 (requires SSL)
Click to expand...
Click to collapse
I was just gonna say the same thing.
I finally got mine working when I saw this post in the gingerbread thread also.

Sorry. Like I said, my phone doesn't like GB so I didn't realize it used different ports. This setup works on froyo and stock.
Sent from my HERO200 using XDA App

Exchange Mail Issue

I have two ActiveSync exchange accounts I need to set up...one sets up fine (no domain) but the other continues to error out. They are the same settings I used on my Droid Charge for the two weeks I had it, the same settings I used on my G2 for the year I had it, and even works in Touchdown on the D3, but not on the standard software on the phone...
Anybody else successfully setup an exchange account with domain?

Code3VW said:
I have two ActiveSync exchange accounts I need to set up...one sets up fine (no domain) but the other continues to error out. They are the same settings I used on my Droid Charge for the two weeks I had it, the same settings I used on my G2 for the year I had it, and even works in Touchdown on the D3, but not on the standard software on the phone...
Anybody else successfully setup an exchange account with domain?
Click to expand...
Click to collapse
I set mine up with domain, as I did a thousand times on Tbolt. Piece of cake. Immediately go into manual of course and go from there. I have not set up two accounts however.

Are you using a self signed SSL certificate? I'm waiting back for official word from Motorola, but I think the Droid 3 doesn't support it, which makes no sense since every other droid has (and Android in general).
I fear for what Blur is going to do to this phone.

lol, the blur on this phone is better than any android skin or aosp... by far.... and i'm coming from a DX and hate blur.

I've had a droid since day one, I can't wait to get asop or cyanogen running on this. I love the hardware and speed of the phone, but after running cyanogen the last 1+ years, its hard to live with the stock moto blur

I agree, cant wait to get CM on this. The bloatware sucks, and although the phone is fast I know it would be a lot faster on CM....
for now though, I'm actually not annoyed with blur (yet)

neonerz said:
Are you using a self signed SSL certificate? I'm waiting back for official word from Motorola, but I think the Droid 3 doesn't support it, which makes no sense since every other droid has (and Android in general).
I fear for what Blur is going to do to this phone.
Click to expand...
Click to collapse
I'm not sure, I just know that SSL is needed for the account settings to work, and that my account works fine in Touchdown, but when I set it up in the stock "email" app, it errors out. And yes, I'm connecting manually and inputting the correct server address...

Code3VW said:
I'm not sure, I just know that SSL is needed for the account settings to work, and that my account works fine in Touchdown, but when I set it up in the stock "email" app, it errors out. And yes, I'm connecting manually and inputting the correct server address...
Click to expand...
Click to collapse
Im getting the same issue, trying to load up my regular email account.
I manually put all the right values in, as I have in the desktop email program, thunderbird, to no avail.
Anyone got a clue what is wrong?

I was able to sync my work exchange account no problem, went pretty easy.
What are you guys trying to connect to?
Exchange Server ? Do you know what version?

lordgodgeneral said:
I was able to sync my work exchange account no problem, went pretty easy.
What are you guys trying to connect to?
Exchange Server ? Do you know what version?
Click to expand...
Click to collapse
Just my regular ISP's email account.

UPDATE: Went to my ISP's site for instructions. Seems on the android, Mediacom wants secure authentication to retrieve emails.
Thunderbird doesn't require that to log in, for some reason.

Touchdown, which works with this account on the D3 btw, says this:
Connection Mode: ActiveSync ONLY
"Uses SSL" and "Fetch and trust certificate (not recommended)" are both checked.
When I go to Refresh ActiveSync Settings in Touchdown it says:
Versions:Microsoft-IIS/7.0,1.0,2.0,2.1,2.5,12.0,12.1
Policies:SET

Again, this email account has been properly setup on:
Droid Charge running 2.2
T-Mobile G2 running CM7 and CM6
T-Mobile MyTouch Slide running CM7
Yet, when I put in the settings into EMAIL on the Droid 3 it comes back with "Error: Count not connect to server."

Ive noticed one thing with exchange emails the last couple days and wanted to see if others were having it.
Has anyone had emails cut off, like its only loading some of the message. I get daily email updates on some xda threads, and it seems if they are very long it cuts it off and you can't read the whole message. Didn't have this problem on my old droid so must be something in motorolas new setup.

lordgodgeneral said:
Ive noticed one thing with exchange emails the last couple days and wanted to see if others were having it.
Has anyone had emails cut off, like its only loading some of the message. I get daily email updates on some xda threads, and it seems if they are very long it cuts it off and you can't read the whole message. Didn't have this problem on my old droid so must be something in motorolas new setup.
Click to expand...
Click to collapse
I've seen it, but I'm not seeing it right now when I check my email. Perhaps I changed a setting but I do remember having to select something to see the rest of the email.

Should i contact motorola?? Why should i have to pay $20 for touchdown because they put a defective email client on the phone?

Code3VW said:
Should i contact motorola?? Why should i have to pay $20 for touchdown because they put a defective email client on the phone?
Click to expand...
Click to collapse
Motorola's software isn't defective and works as intended. The corporate sync doesn't trust self signed certificates. But there are ways to work around this and later set the account to not verify it's certificates. First you need to either setup the account while on wifi on the same network or setup activesync to answer http requests. Meaning allow insecure connections. Once you do this you can setup the account insecurely, then goto settings -> accounts -> the email account in question and deselect the verify certificates option. Yes I agree that motorola is a pain for doing this, but the device is actually more secure disallowing self signed certificates.

I have to use K-9 Mail for my corporate, since Motorola doesn't support self-signed certificates.

spruleme said:
Motorola's software isn't defective and works as intended. The corporate sync doesn't trust self signed certificates. But there are ways to work around this and later set the account to not verify it's certificates. First you need to either setup the account while on wifi on the same network or setup activesync to answer http requests. Meaning allow insecure connections. Once you do this you can setup the account insecurely, then goto settings -> accounts -> the email account in question and deselect the verify certificates option. Yes I agree that motorola is a pain for doing this, but the device is actually more secure disallowing self signed certificates.
Click to expand...
Click to collapse
I cannot setup the account while on the same wifi network, as there is no wifi allowed on that network. How do I "setup activesync to answer http requests?" Thanks for the above info and your help in the future with this.

If its any conciliation I cannot get my work mail to sync regardless of allowing or disallowing the self signed certificate. I will have to try it over WiFi to see if that helps, and I wasn't trying to use exchange either.
I do however consider the mail client defective as I did not have this issue on previous Moto Android 2.2 devices.

[Q] Exchange Email Device ID Change

Hello,
I am hoping someone can help me out. I have my work email setup on my phone using their webmail address. If I use the standard address, i am required to have Maas360 installed, which is not an option with me being rooted. Anyways, if I have the email program I use, which is either Nine or Mail Wise, setup for ActiveSync, my business server will catch it and block me. So, I have to setup the email app to scan for new emails every X minutes.
The problem I am running into, is I did not know that I had to have ActiveSync turned off, so now my device is banned when using Nine mail. So, I tried the same with Mail Wise, and got banned again. Now, on my third app, AquaMail, I have realized the problem, and its working great. However, I would prefer to use Nine mail. When trying to go back into Nine and recreate my account, i get an error that my device is blocked. I get the same error on Mail Wise. Both list a different Device ID. NineXXXXXXX and MailWiseXXXXXXXX. Is there a way to change this ID? I tried creating a new ID in Titanium Backup and that didn't change the IDs in the mail apps.
Thanks to anyone who can help!

Cant sync my outlook account

I've had this lg g4 for about two hours now and i have been unable to get my outlook email account to sync. previously on my lg g3 it was as simple as just logging in and it would sync however now on my lg g4 it wont even allow me to add the email account. starting from a factory reset i go into the email application and select Microsoft exchange. from their i attempt to log into my account. then it tells me its checking auto info then after a couple seconds it says in a pop up. setup incomplete. cannot connect to server. check network connection and info, then try again. ( i have tried doing it on my data network and on my wifi both give the same result) then it brings me to the manual setup ( server address domain etc) ive googled and searched and tried different ports and server addresses to no avail and i am dumbfounded as to how i am supposed to sync my account to my phone. another perplexing thing it seems is that even the outlook app from Microsoft on the play store gives me the same behavior saying it cannot reach the server and using exchange services apk. gives the same behavior (gave me error code: status 110). the other odd thing is that i can make it sync just my outlook mail (using pop?) however not my calendar contacts etc. any ideas?
my g3 never exhibited any of this behavior.

scouter238 said:
I've had this lg g4 for about two hours now and i have been unable to get my outlook email account to sync. previously on my lg g3 it was as simple as just logging in and it would sync however now on my lg g4 it wont even allow me to add the email account. starting from a factory reset i go into the email application and select Microsoft exchange. from their i attempt to log into my account. then it tells me its checking auto info then after a couple seconds it says in a pop up. setup incomplete. cannot connect to server. check network connection and info, then try again. ( i have tried doing it on my data network and on my wifi both give the same result) then it brings me to the manual setup ( server address domain etc) ive googled and searched and tried different ports and server addresses to no avail and i am dumbfounded as to how i am supposed to sync my account to my phone. another perplexing thing it seems is that even the outlook app from Microsoft on the play store gives me the same behavior saying it cannot reach the server and using exchange services apk. gives the same behavior (gave me error code: status 110). the other odd thing is that i can make it sync just my outlook mail (using pop?) however not my calendar contacts etc. any ideas?
my g3 never exhibited any of this behavior.
Click to expand...
Click to collapse
1) Did you try setting up exchange email from settings>accounts&sync and then add account and pick exchange? This is how I did and it is working just fine and I can sync my calendar + email.
2) Did you update built in LG Apps? Settings>About phone>Update center> App Updates and see if there are any updates(there is an exchange app which will also be updated)

Charkatak said:
1) Did you try setting up exchange email from settings>accounts&sync and then add account and pick exchange? This is how I did and it is working just fine and I can sync my calendar + email.
2) Did you update built in LG Apps? Settings>About phone>Update center> App Updates and see if there are any updates(there is an exchange app which will also be updated)
Click to expand...
Click to collapse
i have tried both thoes things. i already updated the app prior to attempting to set up the exchange email. i even went reset my phone and tried to do it without the update to lg apps (email app + exchange)

scouter238 said:
i have tried both thoes things. i already updated the app prior to attempting to set up the exchange email. i even went reset my phone and tried to do it without the update to lg apps (email app + exchange)
Click to expand...
Click to collapse
1) Are the APN settings correct and selected under settings>more>mobile networks>access point names?
2) May I assume that you have data connection if not using WiFi? - you did indicate that you tried both, but just wanted to make sure.
3) Also set up exchange server could have some outage and it isn't the phone's issue. Keep trying, because it does work on my phone.

Charkatak said:
1) Are the APN settings correct and selected under settings>more>mobile networks>access point names?
2) May I assume that you have data connection if not using WiFi? - you did indicate that you tried both, but just wanted to make sure.
3) Also set up exchange server could have some outage and it isn't the phone's issue. Keep trying, because it does work on my phone.
Click to expand...
Click to collapse
1. the apm settings are correct and im connected to tmobile lte.
2. ive tried using both the wifi and straight data connection
3 Oh thank god it finally worked apparently it was an outage ( would have been nice to have been told it was) i just got it to connect.
thank you for taking the time to try and help me!

Try to reboot your phone maybe

We have Office 365 at my workplace. When I punch in my email in the Outlook app, I just get: "There was a problem accessing the site. Try to browse to the site again." It was working prior to rooting.

Are you using 2-step authentication? If so you need to use and Create a new app password from your security and password settings under Account Settings on the MS site. This is if you are using the regular email app vs the Outlook.com app from MS.
NM. See you got it working and was outage related. My bad.

Glad the OP was able to get this resolved ... I too use exchange for work and simply wanted to share my preferred exchange email app.
https://play.google.com/store/apps/details?id=com.ninefolders.hd3
It's a bit pricey, but man is it leaps and bounds better than any other app I've used! Great support from the developers too!
/end shameless plug
LOL
G4'ed it!