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Hi,
I've had my Tilt for about a month and a half now. I've taken very good care of it (or so i thought) and have never dropped it and actually keep it in a digital camera case when i carry it around.... anyways, the other day i noticed that when i pressed down on the OK softkey on the front of my tilt, it actually had a double-click "ability" just like the camera button on the side of teh device... a softer push on the OK softkey just activates the OK feature.. but if i press down just a little bit harder, the OK key actually activates the End Call feature, i know this b/c i can hear the same beep when pressing down on the OK key that i hear when i press the end call key from the home screen... ive also tried it during a call and it does end the call as well...
anyways, i went down to my local at&t to see if i could get it replaced, well they gave me the number to call since its been over a month... now i came home and started reading about how at&t just sends u a refurb... and with all the random bugs these things can have... im wondering if i should just suck it up and keep the Tilt i have... rather than take the chance with a refurb from at&t. I found numerous posts where people had to send back their refurbs 5 or 6 times until they got one that didnt have some quirky problem...
The button problem hasn't really bothered me or caused any problems, other than the fact that its a 1 and a half month old $400 device....
I would like to get some oppinions from people on what to do in my situation.. is getting an at&t refurb worth the risk? Other than this button thing, my i've had no other problems with my Tilt.
Any advice would be GREATLY appreciated...
Thanks much,
Shane
So just to confirm... the OK button Ends a call when pressed in fully?
yes, that is exactly right.. so i mean it really only would affect me if i was using the speakerphone and going through menus.. i guess it could accidentally end the call...
no recommendations?
ridiculousyj said:
no recommendations?
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Hi:
Here is my 2 cents. I had a problem with my Tilt's speaker phone. I called and they sent me a NEW one (not refurb). The new one still had the same problem. Called again, and got another new one (not a refurb). Still had the same problem. I ended up keeping my original phone, because if I was going to be stuck with the bad speakerphone anyway, I figured I'd keep the phone I already have configured to my liking. I may one day call and try another one, since as I said I still have the original problem, but for now am sick of talking to warranty replacement department lol. They are actually pretty nice and helpful, much more so than in other departments, but there is ALWAYS time to wait on hold.
So, nice story, but here's my advice. I honestly don't think AT&T has refurbs yet. I think the phone is so new they are still sending out new replacemt units. At least that was my experience. One of the two replcaements even came in the full retail packaging, so I now have 2 batteries, 2 chargers etc...
I say you have nothing to lose, call them, and have them send you a replacement. If you don't like it/think it's buggy. or simply decide to keep your original, just send them back the replacement. I specifically asked if this was allowed, and they told me that as long as they get back a phone, it doesn't matter which on it is.
thats a great idea, thanks for the background info.. ill def give this a try.. like u said if i dont like the one i get ill just send it back. Thanks again.
so i can press the ok key on my tilt and if i press it with the meat of my thumb it will only click once, if i press it with the tip of my thumb (meat and fingernail), i do get the second click from the end key. the windows key does not do this with the talk key. without opening it up i would say its a design issue with the phone, and replacing it wont matter. i wonder if the real kaisers do this? or if its a design change in the tilt.
Photon, that is EXACTLY the problem i am having.. literally the way u described it with the thumb/fingernail is just how mine acts.. i wonder if this is indeed a problem that many of the tilts have...?
ridiculousyj said:
Photon, that is EXACTLY the problem i am having.. literally the way u described it with the thumb/fingernail is just how mine acts.. i wonder if this is indeed a problem that many of the tilts have...?
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I have a Tilt, and I tried to reproduce this, but it didn't seem to do it for me. Of course I should add, I am a female, so my hands are probably much smaller than the gentlemen here
You're probably pressing the End button since they have the same cap.
Yeah I never really had a problem with it, but mine does the same thing. Just try to press the bottom of the ok button. It only seems to happen when I press it near the top. Whenever I end up opening my tilt I will rig it, but I'm not gonna open it just to fix this small issue.
I just realize that mine does the same thing.But I need to pres it with a really heavy preasure so its not gona happen by accident. Look like you guys are little bit stronger with your fingers
just wanted to say thanks again to everyone else thats replied.. it seems like this is indeed somewhat of a common problem, but like a few of you have said.. i prob just noticed it b/c i just happen to push down really hard on it one time, and ever since then its just bothered me... anyways, i do appreciate everyones replys/comments.
Thanks!
Ive noticed that when ever I press the end button, it presses right instead sometimes. this doesnt seem to happen to any of the other buttons.
This also happens when it is either really cold or hot (due to using it with the charger and wifi running with performance set to high) but only with the end key.
I dont remember it being like this and I've had it for a couple of months now although I could be wrong since I hardly use the end key. Does anyone know if this is common or what could be wrong?
Im on orange in the UK and have the original updated 1.93.405.1 Rom.
On a side note (instead of opening another thread):
I used AdvanceConfig to change the startup animation but it doesnt work properly and comes up as a white screen. If I go to 'HKLM\Software|HTC|StartupAnimation' it is blank inside with no values. I know it wasnt like this before because I previously disabled the startup sound by changing a key that was present in this directory.
Could someone post the values which are inside 'HKLM\Software|HTC|StartupAnimation' please?
I also have this problem. Every now and again the end key acts as the right key. Very frustrating when trying to end a call.
Thing is it only happens every once in a while and ( as far as i can tell at random ) so i'm questioning the software rather than the hardware.
I'm seriously considering sending the phone back cause this is one of the key functions of a phone surely lol.... I'm also on Orange with the latest official rom, i'm considering flashing a custom rom to see if it makes any difference.
Solution here: Edit, wrong url...
Same problem here, but happens when I do a long press on the end key. It's intermittent though.
espenjoh said:
Solution here: Edit, wrong url...
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Click to collapse
DO you have the correct URL then
This is really bugging me, does this effect anyone else?
Yeah, using the end key to lock is when I notice it the most and when it gets most annoying. It is weird that it only happens with the end key and not the other 3.
Also, Ive got a protective film over the whole of the diamond so Im thinking maybe this reduces the sensitivity? What about the rest of you? Do you use a protective film on the capacitive part too? BTW, Im using a Martin field screen protector.
im having this problem with every rom i flash..so its not rom problem..it is in the device itself
I've only got a protective cover on the touch screen not the keys so thats not an issue.
There must be something we all have in common as it would be more widely reported.. happens for me quite frequently when trying to lock the device and it returns to normal if i just leave it for a while... very strange.
Official Rom HTC and am on Orange UK handset?
What are other people on?
When I get a phonecall the buttons flash as usual, but the end key button does not flash. It´s ligts up and does not flash.
Changed rom but the same. I think it is a hardware problem, What do you think?
Thanks for responding
Omission said:
Official Rom HTC and am on Orange UK handset?
What are other people on?
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Yeah, can people tell us which network their on if your having trouble with the end key and which country? could it be problems with early batches?
Hi guys,
I'm quite newbie... I've just moved from SPV c600 to DIAMOND. I've one problem that really makes me mad. At first I must tell that I've tried everything hard reset , than checking if any apps is causing that one by one-with no result. Occasionally I just can't pick up/refuse a calls with HW buttons. I use S2U2(installed yesterday), but this problem I had even before i installed that app. Does anybody of you experienced such an issue? Anybody knows the answer how to fix it? Thanks in advance
Same thing happens to me! It is like HW buttons work whenever they want but not all the time. If you install AEButton Plus you can remap HW buttons, but again the same thing will happen. The changes will work sometimes but not always.
I have a similar problem. Can you answer with soft buttons? Hoping some solution ideas will appear here or in that thread.
Same issue here.
I have added my experience to the above listed thread, and also opened a thread at Howard Forums.
http://www.howardforums.com/showthread.php?p=12088702#post12088702
This has become extremely frustrating.
Sprint has not been very receptive to this either.
what works for me is to lock & unlock the screen.
unless it case is related to another problem which i have experience before as well. But this has gone away since i loaded a different rom from the original htc.
*edit
this should fix it
http://forum.xda-developers.com/showthread.php?t=451647
Hi
I purchased my AT&T 3G compatible Nexus One the first day it went on sale, I just updated to Froyo and I notice that sometimes my screen fails to respond. I have to power on and off my screen for the issue to go away. Some examples are when im typing and I hit and key and it chooses another one or i'm trying to scroll on the menu and even if im picking something from the top the phone highlights the menu icon at the bottom. Are this issue just with my phone? has anybody been able to fix this?, If i call HTC support and they send me and new phone will it have the same issues?
Please guys let me know... this is driving me crazy
MEGABYTEPR said:
Hi
I purchased my AT&T 3G compatible Nexus One the first day it went on sale, I just updated to Froyo and I notice that sometimes my screen fails to respond. I have to power on and off my screen for the issue to go away. Some examples are when im typing and I hit and key and it chooses another one or i'm trying to scroll on the menu and even if im picking something from the top the phone highlights the menu icon at the bottom. Are this issue just with my phone? has anybody been able to fix this?, If i call HTC support and they send me and new phone will it have the same issues?
Please guys let me know... this is driving me crazy
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the screen on this phone blows... plain and simple... you will just have to get used to it...
do you think i should get rid of it?
Hi,
Don't get rid of the phone. You don't have to reboot, just lock the screen by pressing the power button, then unlock it. I've had it a couple of times but it goes away when I do that.
Also, be aware that it's very sensitive to any part of your hand that might be leaning over the edge of the screen, or hovering over the touch buttons. For example if my finger is hovering over the home button but not touching it, and then I touch somewhere higher up on the screen, it may respond as if I had pressed menu.
cmstlist said:
Also, be aware that it's very sensitive to any part of your hand that might be leaning over the edge of the screen, or hovering over the touch buttons. For example if my finger is hovering over the home button but not touching it, and then I touch somewhere higher up on the screen, it may respond as if I had pressed menu.
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Click to collapse
So...are you saying we are holding the phone the wrong way? Lol.
the nexus has this issue with the screen. its not a big deal, just lock the screen and unlock it, it fixes the problem. its some kind of mis calibration issue. yeah it sucks, but not the end of the world. only takes 2 seconds to fix it.
joshlusignan said:
So...are you saying we are holding the phone the wrong way? Lol.
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Heehee. I guess Android isn't immune to that either. Nor is the EVO or Droid Incredible (not identical problems but they're still there). I think it's inevitable that as we try and jam more and more "magic" into a single unit, things start to crosstalk in unpredictable ways and glitches emerge.
I have to say, the touch-sensitive buttons on Milestone & N1 really throw off people who haven't used them before. If I pull up a picture or video and I'm showing it to someone, inevitably they clutch the phone with a finger on a touch button, and then I have to get them back into the app and explain what not to touch. That's one reason I'd rather have physical buttons such as on the Desire.
I have this touchscreen problem as well, and yes its a big deal for me! I spent $580.00 for this phone. This shouldnt be happening at all! I've tried all sorts of troubleshooting(deleting cache partition, updating to the latest froyo, restoring factory settings, tried without installing 3rd party softwares, etc..) before i finally came to the realization that this is a hardware issue. Ive tried narrowing down to possibly when and how it occurs, but you can't. It just happens when it happens. It's impossible to predict. When this problem occurs, watch closely to where the calibration is off. During the problem, the calibration is only off on the bottom half of the screen, more so close to the bottom right. The top part will work perfectly. You can test this out by swiping left to right or vice versa on the homescreen. This problem will also affect the Pinch-to-Zoom in Browser, and the ability to type correctly using the default keyboard or 3rd party's like Swype. I received an exchange thru HTC a couple days ago, and not only was this exact touchscreen issue prevalent in this unit, but also it suffered from the purplish screen tint. This issue seems to have existed since they first launched this phone, but for some reason there has been no fix for it. It's funny that the EVO received a software fix promptly after the issue was reported by many. Why not the N1?? Because it's hardware, that's why! Feature wise, this phone is by far my best PDA, I mean I really love this phone, but $580.00 is too much for such an issue to exist. I'm hoping that there's only a number of bad batches floating around. I would say, if i receive 4 exchanges, all with the same exact issue, i may look into a class action. I definitely wouldn't want to be stuck with this problem after my year warranty is up!
I haven't had the 'crazy screen' thing since FRF85B, I assumed they'd fixed it.
I haven't had it since upgraded to Froyo too
not hardware problem
I encounter this problem a couple of times and I tested two things: useing trackball I ran touch sens app and tested the touch sensor, it was fine, second I killed all apps using a task man and it fixed the issue. I am on froyo.
Sent by my Nexus one.
I experienced this yesterday for the first time on FRF91 (unrooted Stock build). I couldn't press the "enter" button on stock keyboard. It just kept choosing Delete instead. Lock/unlock screen via power button sorted it.
So the problem is still there in latest build of FroYo (for me anyhow!)
Anyone else?
I've had this problem ever since I got my N1. Sometimes made me want to switch back to my iPhone! Makes it a lot harder for my son (2 1/2) to use the phone too.
Seems reports are mixed to whether froyo fixes it or not. But it gives me hope. I've been using CM5.0.8, holding out for their final release but this gives me a reason to try MCR.
I have upgraded to FroYo FRF91 but still see the same issue.
Sometimes I face with the calibration's flaw for the left bottom corner of the touch screen.
What a shame I have paid 750$ here for this phone. I really love it but this flaw screwed up all the pleasure.
cpm said:
I experienced this yesterday for the first time on FRF91 (unrooted Stock build). I couldn't press the "enter" button on stock keyboard. It just kept choosing Delete instead. Lock/unlock screen via power button sorted it.
So the problem is still there in latest build of FroYo (for me anyhow!)
Anyone else?
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i have two n1, one has this problem occasionally, the other one never. Both run same kernel, rom and apps
A quick lock and unlock fixes the problem
watercool said:
i have two n1, one has this problem occasionally, the other one never. Both run same kernel, rom and apps
A quick lock and unlock fixes the problem
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So it is a hardware issue? Maybe we can get htc to replace our phones.
Well looks like I still have this issue with frf91.
crimsondr said:
So it is a hardware issue? Maybe we can get htc to replace our phones.
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Click to collapse
i think no one really knows. Would be a strange hardware issue which can be fixed by locking and unlocking.
Hey all,
for those of you who are experiencing irresponsive back/home buttons you could try this below:
go to settings -> language&keyboard ->HTC sense input -> advanced -> calibration tool
When you're calibrating the keyboard, press the keys very lightly, after you're done you should have a better back/home key response.
At least it worked for me hope this helps!!!
Just calibrated it, see how it goes during the day and report back .
i guess it has to do with stock setting were meant for you to press it normally(harder/more precise?) to be responsive, so if you calibrate it to be responsive to light touches, pressing the keys as you would normally would make it better.
but then again its just my own thoughts, hope it helps
I didn't realise it registered the firmess of touch? Just thought it was on/off input?
Aah excellent ill try this
I wonder if this has any effect on the sensitivity while having a screen protector.
had a go should be able to tell after a days use
If anyone can test this with the Spigen Glas.T that would be great. Thank you.
Doesn't work im afraid . Its definitely a software issue though, hence you can lock and unlock and the buttons work again. Confident it will be fixed in the next update.
mingtaoh said:
Hey all,
for those of you who are experiencing irresponsive back/home buttons you could try this below:
go to settings -> language&keyboard ->HTC sense input -> advanced -> calibration tool
When you're calibrating the keyboard, press the keys very lightly, after you're done you should have a better back/home key response.
At least it worked for me hope this helps!!!
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Click to collapse
yeah seems to work cool thanks
Seems to work for me too, thanks
Sent from my HTC One using xda app-developers app
Thx, work for me!
didn't work for me, I've just got a fault code from P4U to exchange the phone.
PapaRhino said:
If anyone can test this with the Spigen Glas.T that would be great. Thank you.
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Yes...anyone try it?
so this problem with capacitive home/back buttons is REALLY pissing me off.
went to sprint store, asked to see their display unit, told them the problem i had. guy said "I NOTICED THAT TOO". used their demo unit, EXACT same problem. Talked to some people on IRC who also noticed it.
*really* hope its software-fixable because I love the phone otherwise
It worked for me. Seems either way it's a software issue.
Sent from my HTC One using Tapatalk 2
Will test it a bit more but it seems like it worked for me.
Thanks TC!
I've used adb shell # getevents to see that FREQUENTLY tehre is just no event generated when pressing the home and back buttons. It *is* a hardware problem. I've never been so annoyed, displeased, or disappoined with a phone. I'll be returning it. Even tho the model I saw in the store had the exact same problem. If my next one has same problem I'll give the ol F**K YOU to HTC and not look back.
Also, havent found a way to get software keys on it...which MAY be an acceptable alternative to broken hardware buttons
m03sizlak said:
so this problem with capacitive home/back buttons is REALLY pissing me off.
went to sprint store, asked to see their display unit, told them the problem i had. guy said "I NOTICED THAT TOO". used their demo unit, EXACT same problem. Talked to some people on IRC who also noticed it.
*really* hope its software-fixable because I love the phone otherwise
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an OTA released here in Taiwan , and seems it got this issue fixed. I don't have the phone but I suppose this will go to your phone soon. If it does't please don't bash me:cyclops:
patato2 said:
an OTA released here in Taiwan , and seems it got this issue fixed. I don't have the phone but I suppose this will go to your phone soon. If it does't please don't bash me:cyclops:
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What OTA is that specifically? And did it specifically say it fixed that? This is clearly a widespread problem.