[Q] Earpiece stopped working - Nexus One Q&A, Help & Troubleshooting

Hoping someone will have an answer. Nexus One running CM 7.1 nightly #150
new nexus one - barely a month old. Rooted on the first day - so no warranty
All of a sudden, phone earpiece has stopped working - no sound at all. only way to make calls is to use a BT/wired headset or a speakerphone.
I've tried multiple reboots, wipes, and flashes to no avail. Also tried cleaning out the 3.5mm pin jack with a Q tip as suggested somewhere on the net.
Some people suggested that the phone might be stuck in headset mode.
Tried cleaning with qtip
With adb logcat, I can see teh phone switching from speaker phonet to handset and vice versa
Flashed back to various different CM 7 builds
Removed sim, sd card etc and booted
kept battery out
Is there anything else that I should try before I go the repair route?
Have others faced this problem?

I've seen people that their ear piece died although didn't think to ask for a logcat so I can't tell you but I'm pretty sure your going to need a repair.

just replace the earpiece http://cgi.ebay.com/EARPIECE-SPEAKE...998395?pt=PDA_Accessories&hash=item27bc302cfb

Thanks for the linky. Any idea if its OEM equipment? shipping location says HK - so not sure. So would be nice to hear if anyone's bought one from the ebay store linked above...
I'm checking with HTC support locally - but wanted to know if the repair is something that I should dare to venture on my own.

Reporting back... got my phone repaired at the HTC service center. Phone stayed 3-4 days in the shop since they need to get the parts - but now all is good and it cost just INR 400

Related

Earphone speaker broken

Oh dear. After finally deciding to do a wipe and installing Cyanogen's newest version, my earpiece speaker broke.
Eg. when calling I can't hear the other party, unless I put the phone in speaker mode.
I'm by now pretty convinced this must be a hardware issue, since reverting back to an earlier version using Bart won't work nor does wiping.
So I took the whole damn thing apart as per the HTC technicians manual, but when I finally got to the speaker there was nothing to be seen. No water damage (it had been in a snowy bag so I assumed that might be the cause), everything was in place, the little golden springs and the middle thingy were making the connection etc.
So, what to do next? Is there some place I can buy a new speaker and install it? Or am I stuck with using a headset forever. Or are there any other options I can try?
Afaik I can't turn it in for warranty since I bought this phone of someone else who got it with her T-mobile plan. Also the warranty is 'void' now
I wouldn't write it off just yet:
1. Wipe, wipe, wipe, everything, your sd, phone batt stats, rotation settings.
2. Re-flash correct radio.
3. Reflash stable rom
Did it fix it? If not: Ebay is your friend, search for a G1 speacker.
Can't find one for a decent price?
Craig's list is even better: I recently saw someone selling bricked G1 with cracked screen for less then $40. Do you want to bet that the speaker was fine in it and you could've buy for even less?
Good luck.
I have the same problem...

no sound with receiver during calls(ISSUE UPDATED)

Hey guys,
Does anybody who ever or being suffered from the call issue like hearing nothing from the receiver during phone calls??Sometimes it work,but sometimes it doesn't!!And the speaker works in most of the cases,whereas sometimes it also breaks down liked the receiver.Moreover,I can hear some cracks from the receiver in some cases.
I am totally freaked out because I am sure that the receiver is good (no problems with skype and wechat,and I also have checked it by using "*#0*#" when the situation happens) and it seems impossible to be solved after wiping and flashing different firmware(both by cwm and odin),and so do the modems.
Any solutions or suggestions will be totally appreciated!!!:crying:
Edit: I've tried to flash the Perseus and disable the dac direct,it seems that the cases happen less frequent.
Update:
I found sth strange about the call issue by chance: when I lock the screen maybe for more than 5 mins,then wake it up and make a phone call soon,the receiver can't work every times.However, when I put it into use(light the screen) for more than 3 or 4 mins,and then the receiver works again during calls.
What I want to say is: maybe there are sth wrong with the cpu setting or the power management?
I actually got the static phone call issue today (first time) after installing ripper rom yesterday but im sure it was just a once off issue because I could not reproduce the same result
Change roms ect but if the issue persists then your only option is to jump on triangleaway, stock firmware and dial away to Samsung or your telco
Sent from my GT-I9305 using xda premium
takooo said:
Hey guys,
Does anybody who ever or being suffered from the call issue like hearing nothing from the receiver during phone calls??Sometimes it work,but sometimes it doesn't!!And the speaker works in most of the cases,whereas sometimes it also breaks down liked the receiver.Moreover,I can hear some cracks from the receiver in some cases.
I am totally freaked out because I am sure that the receiver is good (no problems with skype and wechat,and I also have checked it by using "*#0*#" when the situation happens) and it seems impossible to be solved after wiping and flashing different framekworks(both by cwm and odin),and so do the modems.
Any solutions or suggestions will be totally appreciated!!!:crying:
Edit: I've tried to flash the Perseus and disable the dac direct,it seems that the cases happen less frequent.
Click to expand...
Click to collapse
It's a hardware issue. I had the same thing with my i9300; You have to take it to a repair center for motherboard replacement. It's the audio chip that goes bad (on the i9300 the component number is U604). Happened to me twice, with both my new and replacement motherboard, but it happened to go away for me the 2nd time.
Product F(RED) said:
It's a hardware issue. I had the same thing with my i9300; You have to take it to a repair center for motherboard replacement. It's the audio chip that goes bad (on the i9300 the component number is U604). Happened to me twice, with both my new and replacement motherboard, but it happened to go away for me the 2nd time.
Click to expand...
Click to collapse
Thanks!! I've saw your thread and now I have nothing to do with it except considering repair.If the issue happens again,i will probably send it back to the company which I bought this phone.
BTW,are you sure both your phones are now preforming good during the calls?You have said that the issue happened again a month later after it got the first repaired? If you have some news with your phones,please notice me~~~
Magik_Breezy said:
I actually got the static phone call issue today (first time) after installing ripper rom yesterday but im sure it was just a once off issue because I could not reproduce the same result
Change roms ect but if the issue persists then your only option is to jump on triangleaway, stock firmware and dial away to Samsung or your telco
Sent from my GT-I9305 using xda premium
Click to expand...
Click to collapse
Yep!! Last time I had flashed the ripper rom and then I found this issue.First I thought it was the problems that come from the rom,but after several tries then I thought it probably due to the hardware issue that I cant solve....
Anyway,thanks for your suggestions!!
takooo said:
Thanks!! I've saw your thread and now I have nothing to do with it except considering repair.If the issue happens again,i will probably send it back to the company which I bought this phone.
BTW,are you sure both your phones are now preforming good during the calls?You have said that the issue happened again a month later after it got the first repaired? If you have some news with your phones,please notice me~~~
Click to expand...
Click to collapse
I've had the phone for about 6 months total. The first time the issue happened, I had owned the phone for 3 months. The phone came from a company in Germany, and I live in the US (purchased through Amazon). The i9300 is not sold or repaired in the US (because the US version has different components), so I had to ship it to the seller, to ship to a repair center on my behalf. The phone itself carries a 2 year warranty, which is good because in the US phones only have a 1 year warranty. However, it cost me $80 to ship the device to Germany, and about a month total time before I got it back.
Anyways, I got a paper back in German that detailed the issue and said they had to replace a component, which turned out to be the entire board. They also copied over the original IMEI number to the new board. The second time this issue started happening was literally on New Year's Day (on 12:00 AM EXACTLY). I tried to call a car service place for my girlfriend and her family, and my phone had no audio going in or out for calls. My phone was working perfectly before that and I hadn't flashed anything new for over a month (I was on Omega ROM 35 with Siyah kernel 1.8.6). Immediately I knew the issue had come back again. For whatever reason, the issue went away maybe 4 days later and hasn't come back. I flashed the latest modem (for the i9300 it's XXELLA), but I'm still on Omega ROM v36. I don't think me flashing anything fixed anything; more likely that it went away on its own since it's 100% a hardware issue.
To clarify, sometimes an incorrect modem for your region CAN cause there to be issues with calls, but if it happens out of the blue, and flashing anything doesn't help, it's a hardware issue. Take it to a Samsung repair center for sure. The i9300 and i9305 use the same parts except for the modem and a few other things. Other than that they're the same exact device.
Product F(RED) said:
I've had the phone for about 6 months total. The first time the issue happened, I had owned the phone for 3 months. The phone came from a company in Germany, and I live in the US (purchased through Amazon). The i9300 is not sold or repaired in the US (because the US version has different components), so I had to ship it to the seller, to ship to a repair center on my behalf. The phone itself carries a 2 year warranty, which is good because in the US phones only have a 1 year warranty. However, it cost me $80 to ship the device to Germany, and about a month total time before I got it back.
Anyways, I got a paper back in German that detailed the issue and said they had to replace a component, which turned out to be the entire board. They also copied over the original IMEI number to the new board. The second time this issue started happening was literally on New Year's Day (on 12:00 AM EXACTLY). I tried to call a car service place for my girlfriend and her family, and my phone had no audio going in or out for calls. My phone was working perfectly before that and I hadn't flashed anything new for over a month (I was on Omega ROM 35 with Siyah kernel 1.8.6). Immediately I knew the issue had come back again. For whatever reason, the issue went away maybe 4 days later and hasn't come back. I flashed the latest modem (for the i9300 it's XXELLA), but I'm still on Omega ROM v36. I don't think me flashing anything fixed anything; more likely that it went away on its own since it's 100% a hardware issue.
To clarify, sometimes an incorrect modem for your region CAN cause there to be issues with calls, but if it happens out of the blue, and flashing anything doesn't help, it's a hardware issue. Take it to a Samsung repair center for sure. The i9300 and i9305 use the same parts except for the modem and a few other things. Other than that they're the same exact device.
Click to expand...
Click to collapse
Ok,thanks a lot for telling me these!!! I've sent a email to the customer service and hope to get respond soon.Anything news i will update it.

Earpiece issues with Xperia T

My earpiece stopped working today. This is the second time the earpiece of my Xperia T died. The first time was in October when I had the phone replaced as it was within the one month period. The very same thing has happened again with me within a few months of getting my replacement handset. I was able to locate another person who had the very same problem on some forums. I definitely think that the build quality of this phone is not as it ought to be as it cannot be a coincidence that I got the same issue twice with two separate brand new handsets!
Have just booked a repair with Sony's authorised repairer (SBE limited in UK). Has anyone else faced the same problem here?
sshariff said:
My earpiece stopped working today. This is the second time the earpiece of my Xperia T died. The first time was in October when I had the phone replaced as it was within the one month period. The very same thing has happened again with me within a few months of getting my replacement handset. I was able to locate another person who had the very same problem on some forums. I definitely think that the build quality of this phone is not as it ought to be as it cannot be a coincidence that I got the same issue twice with two separate brand new handsets!
Have just booked a repair with Sony's authorised repairer (SBE limited in UK). Has anyone else faced the same problem here?
Click to expand...
Click to collapse
I had issues of people finding it hard to hear me..meaning mic volume isnt enough. Got it replaced within the one month period to a brand new one.
Issue seemed to have reduced then but now its there many times, thus I have to speak louder than usual. Yet couldnt be bothered to go for a repair.
Not many users seem to have this issue. When did you get your first handset? I got mine on end of Sept (more or less release day in uk..) I have a feeling its to do with a specific batch (similar to the peeling issue)
ruwsoft said:
I had issues of people finding it hard to hear me..meaning mic volume isnt enough. Got it replaced within the one month period to a brand new one.
Issue seemed to have reduced then but now its there many times, thus I have to speak louder than usual. Yet couldnt be bothered to go for a repair.
Not many users seem to have this issue. When did you get your first handset? I got mine on end of Sept (more or less release day in uk..) I have a feeling its to do with a specific batch (similar to the peeling issue)
Click to expand...
Click to collapse
I got mine at the release date as well! Then had it replaced after 3 weeks...
Solved the issue!
The exact details of this issue can be seen at talkDOTsonymobileDOTcomDASHthreadDASH56851?start=0&tstart=0
(Sorry for that bad URL as I am too new to copy links)
I did a factory reset, flashed ICS from JB Europe generic, then updated to UK generic JB via PC Companion. Still the problem did not go. Then just out of curiosity I checked if I could hear sound from my Sony supplied headphones, and I could. I then removed the headphones and bingo everything is back to normal.
I think there is an inherent software bug with the Sony software for this phone where under some odd scenario sound gets disabled. Maybe if anyone else gets into a similar situation they can take heed of the resolution. Saved a couple of weeks at the repair shop at least!
Same Problem
I had the same problem on more than one occasion in past plugging in handfree and unplugging would work but over the weekend i ended up doing a factory reset but still didnt work but strangly somebody rung me and ear piece now working! im still in warrenty should i send away?
sshariff said:
Solved the issue!
The exact details of this issue can be seen at talkDOTsonymobileDOTcomDASHthreadDASH56851?start=0&tstart=0
(Sorry for that bad URL as I am too new to copy links)
I did a factory reset, flashed ICS from JB Europe generic, then updated to UK generic JB via PC Companion. Still the problem did not go. Then just out of curiosity I checked if I could hear sound from my Sony supplied headphones, and I could. I then removed the headphones and bingo everything is back to normal.
I think there is an inherent software bug with the Sony software for this phone where under some odd scenario sound gets disabled. Maybe if anyone else gets into a similar situation they can take heed of the resolution. Saved a couple of weeks at the repair shop at least!
Click to expand...
Click to collapse

Heaphone socket issue?

My HTC One seems to have developed an issue with it not being able to detect headphones in the headphone socket.
It happened within a couple of hours, I was using the same set of headphones earlier, working fine, nothing changes, go to insert them later, no detection...
I've installed SoundAbout and that lets me change the output to the headphone port to listen to music, so I've got a work around (I'm away atm, so can't send the phone back for another week).
I was wondering if this was a common issue? Or whether I've done something wrong...
Oh yes, I've rebooted and tried a different set of headphones which are "known good" to no avail.
Thanks,
Berny
Headphone socket
Berny Stapleton said:
My HTC One seems to have developed an issue with it not being able to detect headphones in the headphone socket.
It happened within a couple of hours, I was using the same set of headphones earlier, working fine, nothing changes, go to insert them later, no detection...
I've installed SoundAbout and that lets me change the output to the headphone port to listen to music, so I've got a work around (I'm away atm, so can't send the phone back for another week).
I was wondering if this was a common issue? Or whether I've done something wrong...
Oh yes, I've rebooted and tried a different set of headphones which are "known good" to no avail.
Thanks,
Berny
Click to expand...
Click to collapse
I have a similar issue - I got my One on Sunday from Carphone Warehouse in the UK, and the headphone socket has yet to recognise any head phones, including the ones in the box. Quite annoying as it took six weeks for them to get hold of a black one. Everything else is fine. I have mailed HTC via the support website but have no idea what their support is like. I can't find a bunch of complaints so it's either something rare, or a non issue and I've missed something obvious.
dreg42 said:
I have a similar issue - I got my One on Sunday from Carphone Warehouse in the UK, and the headphone socket has yet to recognise any head phones, including the ones in the box. Quite annoying as it took six weeks for them to get hold of a black one. Everything else is fine. I have mailed HTC via the support website but have no idea what their support is like. I can't find a bunch of complaints so it's either something rare, or a non issue and I've missed something obvious.
Click to expand...
Click to collapse
Why HTC? Take it back to CPW get it changed or refunded.
Sent from my HTC One using Tapatalk 2
seanicca said:
Why HTC? Take it back to CPW get it changed or refunded.
Click to expand...
Click to collapse
Well that was just see if they might reply saying "try this" or "this will be fixed in an update". Optimistic, I know. Evidently your advice is sound however, as I have just received a reply that indicates they have not really thought the issue through:
" I'm sorry to hear that you are experiencing difficulties with the headphone jack not working.
The reason for this is could be down to multiple factors, to enable me to identify and resolve the issue we will need to go through some troubleshooting and eliminate some of the possible causes.
To resolve this, I would like you to perform the following steps:
Soft reset your device.
To do this you will need to remove the battery while the phone id turned on, for 20 seconds, replace then turn back on and test the device.
If signal returns and then drops shortly after then it will be an issue with the software.
Factory reset your device
WARNING: A factory reset will delete all of your data, including text messages, contacts and applications it is therefore extremely important that a back up has been completed and the SD card removed before conducting the reset.
From the Home screen
Press Menu Key
Go to Settings
Tap SD and Phone Storage
Tap Factory Data Reset
Tap Reset Phone
Tap Erase Everything
If your device is still experiencing issue after a factory reset then it may be a hardware issue...."
It goes on, but yes back to CPW for a replacement I guess - I will factory reset it and check the socket before I hand it back. If I get any joy with that I'll report back.
Just hoping it doesn't take another 6 weeks to get another black one. This one was unlocked as well, so I was quite pleased with that.
If it's faulty you can ask for a refund. I think all CPW phones are SIM free. I got mine from P4U sim free
Sent from my HTC One using Tapatalk 2

[Q] T-Mobile D9592 No sound or mic.

So, fist time post.
Anyway, a friend of mine gave me his Flex the other day. He was upset because he couldn't get the sound/audio to work and no one could hear him on his end, showing his mic wasn't working (first time this has happened). After tinkering around for a bit (cleaning over and over), trying everything I could, even downgrading it from 4.4.2 to 4.2.2 to see if it was a software problem. Still nothing. Yet, when a headset or just normal headphones are plugged in everything works fine.
So, after all of that we took it in and they said it wasn't a hardware problem, but they couldn't find a solution and they couldn't replace the handset with his warranty already expired. So, I was hoping there was someone here who could help me. I was thinking maybe if there was a software problem I didn't catch if installing a custom rom on it would help. I was hoping to hopefully get some insight before going to that.
Also, sorry if this is in the wrong section, still new here.
There are no "custom" per say ROMs besides the cm11 one Playfulgod and I have posted in the dev section. If you're on 4.2.2 download Playfulgod's cm11. But it doesn't stay booted and there is no data. Download mine ,which is only Playfulgod's cm that I've modified to boot with 4.4, and the is no sound but it has data and stable boot. I don't suggest either one as your fix though. If you flash the stock 4.2.2 or the stock 4.4.2 software to it and there still is no sound except through the headphone jack then I can't imagine it not being a hardware issue. I mean it pretty much has to be a hardware issue.
And besides the kats at these stores selling you the phones or answering your questions, stereotypically no smarter about the devices than any other 20 year old that has googled and memorized the specs of the phones. They know specs and sales pitches. Other wise they have to revert to the computer and go through a series of elimination questions to diagnose your issue. Ive even had to show one rep how to use lg PC suite to flash his g2 back to stock. And that's the standard issue software that we all have.
My best guess on your issue is the device could have been dropped or damaged in some way that has loosened or broken a connection or part inside rendering the speaker useless. But that's my opinion.
Well I don't think it's been dropped. At least he said he didn't drop it. After pulling it apart I made sure everything was in the right place and nothing was shorted out or disconnected. So I'll probably send it into a repair shop to see if they can do anything with it. Though a headset would probably just be the better way to go, it's just an inconvenience.
Notabelic said:
Well I don't think it's been dropped. At least he said he didn't drop it. After pulling it apart I made sure everything was in the right place and nothing was shorted out or disconnected. So I'll probably send it into a repair shop to see if they can do anything with it. Though a headset would probably just be the better way to go, it's just an inconvenience.
Click to expand...
Click to collapse
Absolutely. I would hate to have to through in my ear buds every time I had to answer a call
Well after installing Master Volume Control, I have been able to test that the speaker does in fact work. But no sounds of any kind aside from voice call, work, the normal beep you get when using the volume rockers. This is starting to drive me crazy.
might have solution
Just received my refurbished flex phone, realized no sound from speaker. Popped the back off a couple times, suddenly I hear sound! The cable over the battery when lifted and remove the crease caused by shape of battery removed, speaker now works! I hope this helps you. Best of luck.
Notabelic said:
So, fist time post.
Anyway, a friend of mine gave me his Flex the other day. He was upset because he couldn't get the sound/audio to work and no one could hear him on his end, showing his mic wasn't working (first time this has happened). After tinkering around for a bit (cleaning over and over), trying everything I could, even downgrading it from 4.4.2 to 4.2.2 to see if it was a software problem. Still nothing. Yet, when a headset or just normal headphones are plugged in everything works fine.
So, after all of that we took it in and they said it wasn't a hardware problem, but they couldn't find a solution and they couldn't replace the handset with his warranty already expired. So, I was hoping there was someone here who could help me. I was thinking maybe if there was a software problem I didn't catch if installing a custom rom on it would help. I was hoping to hopefully get some insight before going to that.
Also, sorry if this is in the wrong section, still new here.
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