i got my td2 just about a week. yesterday suddenly the touchscreen didnt work at all anymore! i was taking some pictures and then it stopped to do anything on the touchscreen. i rebootet the device few times but no go - even removed the battery but didnt work anymore. then i left the device a few minutes without battery and when i tried it again it worked. this scared me a little... because without touchscreen u are really lost with this phone.
ohwell.. i hope this doesnt happen again. but i actually got another strange thing here:
if i look into the screen from the side.. i can see a strange glimmer sometimes. it looks like oil in water... it does glimmer a little and its not visible all over the screen but the part does even grow. i noticed this yesterday and it was like 5cm long and 2cm width. but now its almost on the full screen and it looks like the effect when u press on a LCD screen really hard. but it appears without doing anything.. does anyone have that too on his TD2??
same problem here. its the device of a friend. one week old. but we didn´t managed it to bring it back to life again...
no we will try a hard reset.
battery was out for ar least 30min wizhout success.
even noticed some glimmer at the screen. hard to describe. like liquid between sreen and screen protector.... but only on those parts were we tapped on the screen...
no we try the hard reset - i´ll report how it worked.
somebody else with that problem here?
ok we tried a hard reset - no success. screen is dead. no way to setup the device. no reaction of the touch screen. will go to the o2 shop tomorrow and bring it back...
wow.. at least im not the only one. my screen is working again but the glimmer didnt go away. also today appeared one more defect on the screen - it looked like the protection plastic is moving, but then after some tapping on the screen it went away again. very strange!
the glimmer looks indeed like a liquid between the screen and the protection. sometimes its almost not visibe and sometimes its really good to see. i wonder whats going on here..
hey i just found something out!!
my screen has something like little bubbles under it when i do touch it on a certain area. when these bubbles are visible.. my screen does not work anymore!! then i can clean the screen a while with a tissue or my tshirt or whatever and the bubbles go away - as soon they are not visible anymore the touchscreen works again!!!
im tryin now to give that phone back and get a new one. i dont even have that phone 1 week!!
I have a Diamond2 with the same frozen screen issue. The screen just did not react to any tap. Soft reset may put it back to work again, but the symptom repeated after some time. Even hard reset cannot rectify the problem. It is hardware defect. Fortunately it is one week old and still within the one-to-one exchange policy and I can take back to the shop I bought push for an exchange. Having email HTC and they just ask for service check and refuse to exchange a new one. If you conduct a Google search of freeze screen, you may locate a lot of touch screen issue but only very limited solution. I suggest you to have the device exchange than going to repair.
Does it look like this: http://forum.xda-developers.com/showthread.php?p=2557175#post2557175???
Hi, I am experiencing the very same problem. Touchscreen stopped working. Taking out the battery for 5 minutes fixed it. But there is a oily liquid now beneath the screen. My device is 5 days old, this should not happen
Taking it to the shop on monday.
we tried everything but without any succes...
today we gave back the phone. it was within the one week limit. but there is another limitation: 15 minutes airtime! i said to the guy in that shop: when he can show me the airtime, we keep the phone - because than the screen seems to work again... )
but no problem they exchanged it against a new one! good service, very customer friendly at o2!
I encountered this one day after getting my unit. I got a replacement. It seems two layers of the touch screen is "stucked" together. Use scotch tape to lift up the area and and the touch screen responds. But the next time you press on the screen it will get stuck again.
So get it changed.
wow
what a great idea... never ever thought of that... *lol* but when you buy such a sophisticated mobile it looks very unsophisticated to lift your screen with scotch-tape everytime you tapped on the screen...
muuu said:
Does it look like this: http://forum.xda-developers.com/showthread.php?p=2557175#post2557175???
Click to expand...
Click to collapse
kinda yes. but not that big and after cleaning phone with a tissue it goes away. i will get a replacement in a few days.. hope this doesnt happen again - but shop told me it seems that there are a few ppl with that problem on td2!! :-(
ok i did get a replacement now and all is fine again. but i think i know what caused the problem.
actually i had the phone always in my back pocket of my jeans. this is not a very good idea when you sit down. the phone gets some pressure on the screen and my screen actually was lowered into the case a little bit. you can see this from the side. that did cause the air under the screen and also the oily liquid that sometimes appeared. so i think the screen felt into the phone case and this was causing the problems. my new phone does not look like the screen is lowered - its totally flat. so i will take more care and not using back pocket of my jeans again to put the phone in
cko2 said:
ok i did get a replacement now and all is fine again. but i think i know what caused the problem.
actually i had the phone always in my back pocket of my jeans. this is not a very good idea when you sit down. the phone gets some pressure on the screen and my screen actually was lowered into the case a little bit. you can see this from the side. that did cause the air under the screen and also the oily liquid that sometimes appeared. so i think the sYcreen felt into the phone case and this was causing the problems. my new phone does not look like the screen is lowered - its totally flat. so i will take more care and not using back pocket of my jeans again to put the phone in
Click to expand...
Click to collapse
I hope you are joking... I mean one can't be serious about carrying a touch screen device in a back pocket of his jeans. Are you even surprised about what happened to it? In fact I'm rather surprised you got a warranty replacement. There is a thing called User manual that comes with the device a it is saying 'Always remove the device from the pocket of your trousers prior to sitting down'. Yu are really lucky indeed you got a replacement....
well aint a mobile phone made for putting in the pocket? this is not my first phone and i never had such a problem even with a touchscreen phone. its not like i did sit on it with full force or something.. just had it in back pocket during cardriving. you can easy do that with any other phone without breaking it...
cko2 said:
well aint a mobile phone made for putting in the pocket? this is not my first phone and i never had such a problem even with a touchscreen phone. its not like i did sit on it with full force or something.. just had it in back pocket during cardriving. you can easy do that with any other phone without breaking it...
Click to expand...
Click to collapse
that's exactly what's it's not - it's a pda phone and it kind of makes sense to treat it differently from normal mobiles which can withstand all sorts of abuse. also if they ask you specifically not to do something because it can damage the device - and you do it and then you are surprised it happened. it's written there for a reason. they surely know that for many people it will be their first pda phone so they don't have much clue how to treat it...
NOTE: THIS SOLUTION IS POTENTIALLY DAMAGING AND MAY NOT WORK FOR EVERYONE
PROBLEM: touch screen acts erratic, notification bar keeps opening, screen appears to be touched by someone else continuously (Ghost Touch), and parts of the screen DO NOT RESPOND TO TOUCH.
MY OWN SPECIFIC CASE: I had the Ghost Touch issue for 3 days suddenly without intro, which often used to go away after a reboot or two, then phone worked normally after I removed the battery and left it in a dry area (in a closed drawer between books, no air entering, very dry atmosphere), however the RIGHT SIDE of the screen (Search button, rightmost letters [L and Delete and sometimes ENTER] do not work. If the phone is in normal landscape, you cannot open the notification bar by dragging it normally.
DIAGNOSIS: for some people, the problem is more severe. The Digitiser itself could be malfunctioning and has to be fixed, while for others it could be a true problem with the screen itself. However, for MANY OF US, it is a problem of HUMIDITY. The humidity sensors are causing the phone to act like that. Some say part of this problem happens because the way the keypad affects the phone internally as you open and close it a lot.
SOLUTIONS:
1- To be safe: send the phone to the shop. Ask them to open the phone and apply an extra layer of insulation, in case the digitiser and the screen are okay.
2- If something is faulty, replace it at the shop.
3- MY OWN SOLUTION: based on something I read many times, the solution was to apply DRY HEAT for at least 45 mins. What I did, based on averaging out many experiences I read online, was to remove the SD Card and SIM, remove battery, I heated up a toaster oven for 10 minutes, waited until the temperature was at about 60-70 degrees Celsius, SHUT DOWN THE HEAT, put the phone on its screen on a plate, screen facing down and covered by a cloth to protect it from direct contact with metal, then all inside the oven. The oven is a relatively big one, so phone was AWAY FROM A SOURCE OF DIRECT HEAT. I closed the lid, then every while 15 minutes I would heat the oven for 40 seconds to maintain the temp. This is LIKE (ALTERNATIVE SOLUTION) leaving your phone in the glove compartment of your car while its parked in a sunny spot, to find it really hot in the morning and tough to touch for a while. TO CONTINUE, after the phone was out of the oven (I can't believe I am saying this), I left the phone overnight in a dry area for 8 hours (could need less time). Then, I put everything back in, plugged it, and THE PHONE IS WORKING PERFECTLY NOW!
NOTE that solution number 3 could affect your keyboard buttons if heat is too much. It may cause the glue holding the keys to melt a bit. Be delicate with your keyboard after you restore your phone.
Again, I only did this YESTERDAY. With the exception of some keypad stickiness, the phone is working perfectly now.
I hope this was useful
B.
EDIT: Today is the First of May, phone is still working without a glitch
N.B. Press the Thank you button if you wanna congratulate me on daring to toast my milestone in the name of scientific inquiry
SECOND EDIT: Phone did it again for 2 days. Applied the same method, and it worked again. I think partially it happened because I was in a very humid location.
That didn't work for me, I had no option but to replace the touchscreen/gorila glass.
I love the idea of toasting a milestone
Thought with all my aggression against Moto, I think I just might leave it in there
Luckily I dont have these problems so I wont get tempted
AirLancer said:
I love the idea of toasting a milestone
Thought with all my aggression against Moto, I think I just might leave it in there
Luckily I dont have these problems so I wont get tempted
Click to expand...
Click to collapse
I have to admit, I cared litte whether or not this actually worked. I just wanted to toast it But it did work, so
Pretty tempted to try this out, I think I will when I have free time.
My phone had the dead zone problem for 2 months now, but in some very rare cases, like when it's a very hot day, the screen will work normally for a minute or something. Then it goes back to dead part. I assume this would fix it?
Lesiroth said:
Pretty tempted to try this out, I think I will when I have free time.
My phone had the dead zone problem for 2 months now, but in some very rare cases, like when it's a very hot day, the screen will work normally for a minute or something. Then it goes back to dead part. I assume this would fix it?
Click to expand...
Click to collapse
If it DOES indeed work on hot days, then it means the phone is not entirely dead. But I would suggest you do something less drastic first, such as the Glove Compartment method. No responsibility though
If you're trying to remove moisture, you could also try putting it in a baggie of crystaline cat litter (NOT the clay kind!) - this stuff is sold at a MUCH higher price as a way to save a phone from water damage, but it's the exact same substance. Does a great job removing moisture. It's the same sort of silica gel that's in those packets in medicine/vitamins that says "Dessicant - do not eat".
Or you could just put it in a sealed bowl with raw rice for a couple of days... this is the best and cheapest way (and then you have the silicon "grains", the ones that you find in shoe boxes or computer parts boxes).
Sent from my Milestone using Tapatalk
CybeRNerO said:
Or you could just put it in a sealed bowl with raw rice for a couple of days... this is the best and cheapest way (and then you have the silicon "grains", the ones that you find in shoe boxes or computer parts boxes).
Sent from my Milestone using Tapatalk
Click to expand...
Click to collapse
Pretty sure that rice doesn't do anything, I don't know how that started as a suggestion, but its not better than anything else; its not known to be absorbant, but the silicon is.
I've tried the method but the right segment of the digitizer still doesn't work.
My biggest issue with regards to "lack of responsiveness" are the 4 capacitive buttons. Pressing the Home key is always hit and miss. I know I hit it all the time because I can feel the vibration feedback but it only goes to homescreen 50% of the time.
Will also be testing this out as soon as I have the spare time. My screen started acting up after I accidentally put my milestone in a small beer spill at a party Hopefully this will work out for me too!
Abazel said:
I've tried the method but the right segment of the digitizer still doesn't work.
Click to expand...
Click to collapse
Luckily for me, I was still under warranty, heh. Cause I had insurance. This is my second Droid this has happened to. Hopefully my replacement won't do the same thing.
How many times did you reheat the oven? I tried just once and it didn't help. My phone has been having this problem since January.
decon89 said:
How many times did you reheat the oven? I tried just once and it didn't help. My phone has been having this problem since January.
Click to expand...
Click to collapse
I feel I am on a cooking show
Well, depends on your over. Mainly I was trying to maintain a temp varying between 50-60 c. Mostly 50, but sometimes 60 to up the ante a bit and make sure things stay warm. 30 minutes at least. However, I have to say that I did this twice in 6 weeks, and after that the phone just died again, and I found my warranty card and sent it there to be fixed, and they fixed it, but ruined something else.
If you have the warranty card, take your phone and send it to them Someone told me the method worked and the phone has been good for quite a while, but most of us seem to re-experience the issue after a while.
I've been having these issues for a few days now too, and I think I know why. I've been using this Milestone for 4 months now, and I never had this problem until a few days ago. What I noticed yesterday was that after some acting up, the phone started working properly again. So I ran Touch Test. And I noticed that if I pressed really hard on the top side of the phone(where the logo and the ear piece are located) it started acting up again. My first impression was that the glue holding down the gorilla glass was loose. So I left the phone as usual on my night stand and then I tried the same thing with the pressing on the same area. Guess what? It didn't happen again. Now there seems to be no problem. So I tried to remember what happened yesterday before the screen started acting up, and I remember talking to my wife for a while when I was in my car. Yesterday was a pretty hot day and I was a little sweaty when I talked to her. Now since only that specific part with the earpiece was causing this issue(I tried pressing equally hard on other areas without any problem my guess is that the insulation between the earpiece and the touchscreen has been breached. Maybe because of all the sweat that went in there in time. You know the salt and acids in the swear are known to melt things, and poor quality glue is among them.
How to fix this? I do not know yet, but I do have a good idea that I'd like to share. I want to buy a screen protector foil, and put just a little band around the ear piece. That would probably lower my in-call volume, but since the Milestone is very loud anyway I hope it the quality of the calls won't be too much affected. After that I'll use it in normal conditions again and see if the ghosting happens again.
try completely formatting your SD CARD/PARTITION.
& then reinstalling using (FAT 32/EXT 2, 3, or 4)
sometimes traces from the previous ROM might interfare with touch codecs (maybe)
just trying to help. had similar issue & this is what i did.
bandroid842 said:
NOTE: THIS SOLUTION IS POTENTIALLY DAMAGING AND MAY NOT WORK FOR EVERYONE
PROBLEM: touch screen acts erratic, notification bar keeps opening, screen appears to be touched by someone else continuously (Ghost Touch), and parts of the screen DO NOT RESPOND TO TOUCH.
MY OWN SPECIFIC CASE: I had the Ghost Touch issue for 3 days suddenly without intro, which often used to go away after a reboot or two, then phone worked normally after I removed the battery and left it in a dry area (in a closed drawer between books, no air entering, very dry atmosphere), however the RIGHT SIDE of the screen (Search button, rightmost letters [L and Delete and sometimes ENTER] do not work. If the phone is in normal landscape, you cannot open the notification bar by dragging it normally.
DIAGNOSIS: for some people, the problem is more severe. The Digitiser itself could be malfunctioning and has to be fixed, while for others it could be a true problem with the screen itself. However, for MANY OF US, it is a problem of HUMIDITY. The humidity sensors are causing the phone to act like that. Some say part of this problem happens because the way the keypad affects the phone internally as you open and close it a lot.
SOLUTIONS:
1- To be safe: send the phone to the shop. Ask them to open the phone and apply an extra layer of insulation, in case the digitiser and the screen are okay.
2- If something is faulty, replace it at the shop.
3- MY OWN SOLUTION: based on something I read many times, the solution was to apply DRY HEAT for at least 45 mins. What I did, based on averaging out many experiences I read online, was to remove the SD Card and SIM, remove battery, I heated up a toaster oven for 10 minutes, waited until the temperature was at about 60-70 degrees Celsius, SHUT DOWN THE HEAT, put the phone on its screen on a plate, screen facing down and covered by a cloth to protect it from direct contact with metal, then all inside the oven. The oven is a relatively big one, so phone was AWAY FROM A SOURCE OF DIRECT HEAT. I closed the lid, then every while 15 minutes I would heat the oven for 40 seconds to maintain the temp. This is LIKE (ALTERNATIVE SOLUTION) leaving your phone in the glove compartment of your car while its parked in a sunny spot, to find it really hot in the morning and tough to touch for a while. TO CONTINUE, after the phone was out of the oven (I can't believe I am saying this), I left the phone overnight in a dry area for 8 hours (could need less time). Then, I put everything back in, plugged it, and THE PHONE IS WORKING PERFECTLY NOW!
NOTE that solution number 3 could affect your keyboard buttons if heat is too much. It may cause the glue holding the keys to melt a bit. Be delicate with your keyboard after you restore your phone.
Again, I only did this YESTERDAY. With the exception of some keypad stickiness, the phone is working perfectly now.
I hope this was useful
B.
EDIT: Today is the First of May, phone is still working without a glitch
N.B. Press the Thank you button if you wanna congratulate me on daring to toast my milestone in the name of scientific inquiry
SECOND EDIT: Phone did it again for 2 days. Applied the same method, and it worked again. I think partially it happened because I was in a very humid location.
Click to expand...
Click to collapse
Thank you for that Solution.
It fixed the Issue of my friends MS without other problems
I'll have to try and the oven methode again. My phone has started to really act up again.
I've tried to install new roms, wipe ect. and it doesn't help with the screen.
Have anyone tried to replace the digiziter? They are pretty cheap on ebay
My milestone started freaking out just an hour ago. No more warranty here but I'm not brave enough to do the oven method. Had anybody tried the Rice alternative?
My nephew may have or may not have smacked the touchscreen too hard playing angry birds. We are not sure, he is 4, but has never been rough before this with eletronics.
So I had a rooted phiremod cm7 nook. The screen stopped responding. I, thinking it was toast, reformatted back to stock since it is under the 1 year warranty still.
Now the screen works. This is great. I need to know if this could be just a fluke though. Did perhaps the screen crash from 4 year old fingers trying to get it to do ten things at once? Could something be loose in there, just waiting to die? It has frozen up before but in the past waiting a second always brought it back to normal. This time, several restarts and nothing. The touchscreen did not respond till after the reformat.
Now it seems fine but it did do this weird flashing over response thing when I tried to read the notifications in stock.
Should I take it back and tell them the screen is being wonky or not? What are the odds of it needing replaced/repaired?
Did you restart before you reflashed? Every once in a while my screen just completely stops working and I have to hold the power button until it turns off. And then all is good, seems to happen when it gets bogged down in an application
So it's just a thing these do then?
Whew. I was not looking forward with dealing with warranty repairs or replacement. I will just reflash it then.. after I mess with it some to be really sure..
I believe so, I used to have the screen freak out and phantom taps but a screenprotector solved that problem. I think its just because the screen is so sensitive
Hmmm.. my Nook is naked. It spends most of its time at home by my bed or in a practically perfect sized bag for travel so it was not something I worried too much about. But if it will help...
I will 'dress' my nook. A screen protector, a silicone thin skin and I'll even get a cheap leather case just in case.
And I think I need to stop lurking so I can edit my posts faster.
It couldn't hurt, I recommend getting a three pack of "crystal clear" ones from eBay at about $3. You will want more than one in case you don't get all the dust off the first time
Hi, for the last few weeks I've been experiencing this annoying crap. My screen works just fine sometimes but there are moments during the day when the screen clicks itself, literally. It's like when you put your phone under water and try to tap the screen - it clicks completely different parts of the screen in a small period of time. For example, I start typing on Swype and suddenly the swyping line moves from A to B, then stays there for a second, moves to I and that happens even when I don't have my fingers on the screen! It's really annoying and I have no idea what could be causing it. The phone hasn't been damaged by water or by falling down. It's on stock ROM, no tweaks, locked bootloader (thanks Orange...). Could it be a hardware issue? I really don't feel like getting rid of my phone for 2 weeks (or more) for Sony to get it fixed
ziemny said:
Hi, for the last few weeks I've been experiencing this annoying crap. My screen works just fine sometimes but there are moments during the day when the screen clicks itself, literally. It's like when you put your phone under water and try to tap the screen - it clicks completely different parts of the screen in a small period of time. For example, I start typing on Swype and suddenly the swyping line moves from A to B, then stays there for a second, moves to I and that happens even when I don't have my fingers on the screen! It's really annoying and I have no idea what could be causing it. The phone hasn't been damaged by water or by falling down. It's on stock ROM, no tweaks, locked bootloader (thanks Orange...). Could it be a hardware issue? I really don't feel like getting rid of my phone for 2 weeks (or more) for Sony to get it fixed
Click to expand...
Click to collapse
Take a very close look at your screen for hairline fractures or signs of stress (odd colourations in a circular-like pattern). I ran into this issue when I damaged my first screen. Along the length of the fracture behavior would be very erratic, until eventually it stopped functioning and I had to replace it.
The anti-shatter film does help against shatters, but doesn't do much for fractures. I've also read that the screen can fracture itself. This is a very rare issue, but it's what happened to my first screen I suspect.
I should add that replacing the screen myself was an almost excruciating 3 hours of spudging and heating, but it is possible and could save you a couple hundred dollars. I would advise against it if you've never opened a phone before though, lots of glue and sensitive components.
The Bus From Speed said:
Take a very close look at your screen for hairline fractures or signs of stress (odd colourations in a circular-like pattern). I ran into this issue when I damaged my first screen. Along the length of the fracture behavior would be very erratic, until eventually it stopped functioning and I had to replace it.
The anti-shatter film does help against shatters, but doesn't do much for fractures. I've also read that the screen can fracture itself. This is a very rare issue, but it's what happened to my first screen I suspect.
I should add that replacing the screen myself was an almost excruciating 3 hours of spudging and heating, but it is possible and could save you a couple hundred dollars. I would advise against it if you've never opened a phone before though, lots of glue and sensitive components.
Click to expand...
Click to collapse
I've had a screen protector since day 1 and I removed it only 2 days ago, cause I thought it was causing the problems. I have never opened this certain phone but I have experience replacing screens in other Xperias. The question is if it's really hardware related or maybe there's a software fix for that. If it's the hardware, I'd send the phone to my provider to have it replaced under warranty
ziemny said:
I've had a screen protector since day 1 and I removed it only 2 days ago, cause I thought it was causing the problems. I have never opened this certain phone but I have experience replacing screens in other Xperias. The question is if it's really hardware related or maybe there's a software fix for that. If it's the hardware, I'd send the phone to my provider to have it replaced under warranty
Click to expand...
Click to collapse
There's a calibration program floating around called st21i calibrate. I haven't used it myself as it appears to be tailored for issues I've never experienced, but it may help if the issue is software related. It may also do nothing as it seems like it's more for lag issues but ya don't know until ya know.
http://talk.sonymobile.com/t5/Xperia-miro-Xperia-tipo-tipo/TIPO-TOUCHSCREEN-FIX-PATCH-HERE/td-p/262920
Greetings. I decided to make this post because I had this issue, found no solution online, but then accidentally stumbled across it by myself and I think that it might be useful for other people too.
I have been using my HTC One M7 for more than 4 years without any serious problems, but about a month ago it went crazy: I was watching a video on Youtube and it suddenly stopped and chaotic stuff started to happen, it looked like someone was touching the screen. That input was so intensive, it rendered the phone unusable, yet I managed to turn on the screen draw test and saw that it was just a single horizontal line that had been constantly "pressed". I looked up on the web and found that many people had similar issue and that it was called "phantom" or "ghost" touches. It seems that the same problem could be caused by several different reasons: bugged software, failed hardware, static electricity or dirt under the screen. Since I hadn't installed any new apps or changed any system settings for a long time it was clear for me that something goofed in the hardware. I planned to change the screen of the phone, but since I am a cheapskate, I decided to try one thing before buying new screen...
Since the issue could be caused by dirt or grease builduing up under the screen, I decided to try to clean it, so that is what I did:
I took a piece of cotton wool and soaked it in alcohol(96% ethanol) and rubbed the edges of the screen thorougly so that as much alcohol as possible get inbetween the screen and the case. Pure alcohol conducts electricity etreemly badly, that is why it didn't cause any short circuts, but I am not sure if the same apply to more dilute alcohol(especially when it dissolves some componens of dirt). After that I left it for several minutes and then took a hair dryer(1500w) and heated the phone with it for 3-5 minutes. Then I let it cool for half an hour and turned it on. To my surprise the phantom touches were gone and the results have been stable for more than 3 weeks( there was only one short episode of phantom touches on the first day).
So that was my experience with that problem. I assume that similar issues could appear in other phones and in some cases this can be the solution. I am really not sure that my theory about how this works is right and that it is safe, so please keep in mind that this method may damage your phone. I would appreciate any feedback or opinions on this. Also sorry for my bad English.