So I wrote this letter to the Analysts, HR, and Regional Information Guy of AT&T because I couldn't find answers elsewhere and the CSR and their supervisors were jerks and could not give me a straight rational answer.
My coworker said that he's been on Tmobile for 8 years and he finally called the CSR and asked if Tmobile could do anything for them regarding lowering their bill and such. Out of loyalty, they gave him the new plan Tmobile has released.
I called AT&T and got a straighforward I could care less if you've stayed with us for 5 years+ and even pushed me to transferring to a cancellation agent. FYI she was a real pain, she kept cutting me off.
Dear Andy Morgan, Marty Richter and AT&T Analysts
I'm writing you this email in regards to recent conversations and changes made to ATT wireless.
First off, I'd like to say that I've been a long time customer of ATT Wireless for over 5 years and I would like to continue to be one however I am not pleased with the way the Customer Service answer their customers and how difficult it is to get straightforward and legitimate answers based on real research and not some opinionated or textbook based answer.
I'm a customer who has a family plan with 4 lines, which on average pays $180/month including regulatory fees for 700minutes, an unlimited data plan, an unlimited family data plan with mobile to mobile. I'm happy with these features however, I feel that the pricing on them is too high, especially with less features.
Competitors such as T-mobile, which has recently been acquired by AT&T offers the same features with more for less. A coworker of mine recently told me that he's on a family plan with unlimited everything for 4 lines at 2x49.99 +2x15= $130 before regulatory fees and roughly $160 after rounding up.
A CSR told me that because we are getting 30$/month unlimited texting with mobile to mobile, it's better than competitors. but if Tmobile offers unlimited talk, it shouldn't matter.
The $20 difference in my bill compared to my coworkers and the features that are offered really doesn't sound fair does it? AT&T Supervisor and CSR response "We don't price match and we do things our way"
I asked about data pricing, and their response was that it was tailored to their customers. I agree that not many people need more than 2GB/month of data, but the pricing for it is $25/month. Tmobile offers unlimited with a 2GB soft cap(reduced speeds post 2GB) for $20 a month, and with they unlimited everything plan, it would be far less. I understand that data is getting expensive especially because of the growing trends of smartphones however with all these supposed "network hauls" shouldn't the pricing lower? According to the NY Times article from a year ago, cellphone data is being used more than minutes and with that, shouldn't these data plans have a fair variety that can compete with competitors rather than charging $15 for 200MB, which isn't enough for most users and $25 for 2GB, which is more than competitors.
Unlimited Family Plan (first two lines):
The first two lines are $49.99/mo. each line, totaling $99.98 per month. Each of the first two lines includes:
Unlimited data: Up to 2 GB of high-speed data (for capable devices), then reduced speeds after that. If you use up your high-speed data, we will automatically reduce your speeds for the rest of your billing cycle—so you can still connect without overages.
Unlimited talk minutes
Unlimited text
New two-year agreement
Need more lines?
Add up to 3 lines.
Get unlimited data and text, plus 500 talk minutes and unlimited nights and weekends (up to 2 GB of full-speed data per line). All this for just $15/mo. per line.
Now, on with Text messaging, according to Engadget, AT&T will be ending the $10 for 1000 text message deal. This was confirmed by an AT&T agent. How is it that you guys could end this messaging plan especially leaving customers to get the unlimited plan? According to a wireless network analysts, the consumers send an average of 664 text messages a month. With that, the average American Teen sends an average of 3339 text messages a month. Shouldn't there be variety? Not everybody text messages, and if the new implementations and pricing are tailored.
I understand that AT&T has more resources as well as more funding and is working on their HSPA+ network and LTE coming this year Q4 and because of that, require more funding to get these networks up. But, how is it that Tmobile, a smaller company can increase the coverage of their HSPA+ network to over 40 locations nationwide already, when our HSPA+ only goes up to half of what Tmobile has. I understand the backhaul as well as the need for capital to expand the network, however the ratio of benefits to price isn't exactly one to one on AT&Ts network. In 2010, a filing by AT&T regarding its SEC filing "On a reported basis, our fourth-quarter 2010 revenues were $31.4 billion, up $653 million from the fourth-quarter 2009 and full-year 2010 revenues were $124.3 billion", $31.8 billion from AT&T Mobility generated roughly 25% of the revenue AT&T made in 2010/ and how much of that revenue is being used to expand the network? Tmobile, a smaller company in the US, generated a revenue of $21.347billion and has yet been able to offer better pricing as well as stronger data networks than AT&T
Verizon, another competitor that has similar pricing to your own is able to get their LTE network to more than half of the nation's population already. The crazy thing is LTE is a GSM based technology and they're on a CDMA based network.
To my understanding, with more money, you could do more things and it'll cost a lot more, but how is it that Tmobile, the smaller company has done more things for its customer with a smaller client base than AT&T and Verizon with a larger client base do more for its customers than AT&T. It doesn't make sense to me.
AT&T supervisors and CSRs have told me that the plans that AT&T offers is tailored to customers and yet they choose to take away choices. One Supervisor said "we can't please everybody" and that's true because you can't, but it's much better to have variety than have no choices at all. Every area has a different need, such as New York vs Montana. The demand for data is higher in one area than the other and the demographics are different.
Rather than catering to a biased statistic with outliers, try to cater to a smaller demographic and you'll see more results.
AT&T CSRs are horrible too as I asked these questions and expected straightforward answers, my previous CSR told me "AT&T can charge whatever we want" and that was most arrogant and honest answer I received all day. This CSR was more than happy to get rid of me and transfer me to a Cancellation rep. So much for mutualistic loyalty and customer care.
The fact that AT&T has bought T-Mobile and decided to do away with customer support exemplifies the need for two separate GSM companies. You guys have no competition and therefore can implement unfair business to your customers.
Give me some answers as to why the prices are so high and why there is less to be offered to the customers. Cater to the customers needs and work with them to benefit their needs, not push a plan hope and hope the majority will do nothing and go along with it. Without the customers, there is no AT&T.
Sincerely, ********, an Angry Customer
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It's not a grammatically correct nor is it a formal letter, but I was too busy being mad and linking citations.
I feel like I should contact the BBB or the FCC. AT&T will further neglect its customers and create plans that are aimed to make money and not to fit the general consumer. They think it tailors to the general consumer, but if they want to tailor to the majority of people, variety should be kept and they should give people the choice to choose what kind of plans that fit them.
I called the company Steel in the Air today to inquire about pricing of towers but they have yet to get back to me.
http://www.steelintheair.com/Municipalities-Building-Your-Own-Cell-Tower.html
According to their website, it costs generally 100-150k to build a tower. And I know there's much more that goes into this, but I don't know how much because AT&T CSR don't have this information in their manuals.
I hope I don't offend any AT&T lovers or AT&T employees but what that CSR said to me today really pisses me off, especially the way the supervisor who said they tailor to the customer.
I'm posting this on XDA because I wanna share with the members my experience with AT&T and reasons why we should boycott them, report them, and overall just dislike them.
I'm stuck on a two year contract with 4 lines, 3 upgradeable and 1 nonupgradeable lines and currently looking for a clause in my contract that will help me get out, because clearly AT&T doesn't care about pleasing their customers.
Um.. your kind of going to be screwed - TMobile is going to be swallowed by AT&T
I'd suggest just switching your provider as soon as your contract is up.
But.. please keep us updated if you get a positive response.
That sucks man. Keep us posted.
File with the FCC. It's the ONLY WAY you will get an answer.
Sent from my HTC Sensation Z710e using XDA Premium App
Babydoll25 said:
File with the FCC. It's the ONLY WAY you will get an answer.
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+1. (There is a ten char limit, so a simple +1 wont do it seems!)
What??? that seems stupid!!! In the UK the networks will normally price match. Have you tried asking for the PAC code?
Related
My cellular contract is up in April, and I'm thinking about getting rid of AT&T, since their customer service isn't so great, and their Internet is a bit pricy (if I'm caught with anything they deem too advanced, I end up paying $45 a month.
I've been considering T-Mobile, with their data plan of $20, and I can keep my existing smartphone. However, Sprint SERO is offering unlimited data, text and 500 minutes of calling for $30/mo. Catch is I have to buy a new phone (I know that the Treo 750 is an HTC-built device, but is the same true of the 700wx?), and I'd be locked into a 2 year contract with Sprint!.
I'm willing to look at other companies, including regional providers. I'd prefer prepaid or contract-less, but if the deal is good enough... catch is I'm in south Jersey, and not many regional providers around here.
What are people's opinions?
THIS SUCKS!
http://www.engadget.com/2011/03/20/atandt-agrees-to-buy-t-mobile-from-deutsche-telekom/
Welcome to AT&T Wireless...
All I can say is F_*$
I hate AT&T! I used to have both At&t and T-mobile and I left the death star because of their terrible customer service! Now I have to go to Sprint or Verizon..most likely Verizon because of their coverage. However its going to cost me almost Double. Again all I can say is ****!
I just put a 32gb memory card in my HD7, this super sucks.
I was thinking to myself, sh!t! AT&T sucks! I then realized, well the monstrous GSM network would be pretty cool. I just hope they don't mess with the unlimited data plan, or the attractive prices. I use my phone a lot, and unfortunately some of us have to stay on 3G data at all times because we can't all afford home internet for WiFi (where I live it is NOT affordable). I also enjoy my 85 dollar phone bill, a considerable drop from the $120/mo. AT&T or Verizon charge.
sirandrew said:
Welcome to AT&T Wireless...
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I believe it's "AT&T Mobility" **** I have a bad feeling about this.
Luisraul924 said:
I believe it's "AT&T Mobility" **** I have a bad feeling about this.
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LOL - Indeed... there goes my rate plan out the window.
I have been here before.
I was with what was the Original At&t Wireless, they sold out to Cingular, and they sold out again and back to the At&t nameplate. So I was on a great plan and had been on a great plan for many years. At&t started turning off services on my plan. Every time I would call they would just say..."well you are on a legacy plan and we don't support that anymore. You need to sign up for a new plan at twice the cost if you want those features."And I am not talking about major stuff, call forwarding, paging, voice mail, etc. I see this coming again for all of us T-Mobile customers that have been with them for sometime. I was an originally a voicestream customer and now I will switch carriers, most likely to Verizon, if I am going to pay that much for service I will go where I get the best coverage. I know the drawbacks of both but I refuse to ever give At&t another penny after the way they treated me the last time I was a customer. It's sad to see a company that takes care of its customers like T-Mobile not be able to keep up in this Monopolistic world. Just another example of what deregulation has brought to the USA. We will be down to three major carriers with this merger and I will bet it will be two soon. So much for competition and lower prices.
Yeah, this is pretty bad. Hopefully when the deal goes through next year they will let me out of my contract without penalty.
they will if they change your plan. t-mobile has a 3000 minute, unlimtied text and data family plan (limited time only) that's $10 cheaper than their 1500 family plan with the same features....mine kicks in 3/29 for 2 years...if it changes, i leave ETF free.
linky http://www.t-mobile.com/shop/plans/...re-for-Families-3000-Talk-Text-Unlimited-Data
What does this ultimately mean for T-Mobile customers?
Will T-Mobile still keep their branding name?
there will still be t-mobile, but only in the u.k., no more t-mobile usa.
mr8820 said:
there will still be t-mobile, but only in the u.k., no more t-mobile usa.
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This is correct. It'll just be AT&T. I wonder, given Sprint's situation, if Verizon will pick them up as they are using the same cell technology as each other. It would be a massive duopoly. I'm not sure how that would affect the prices, it might drive prices lower faster given that they'll only mainly be looking at each other in terms of "scopin the comp out".
****ing sucks...
LMAO I still dont see what the big deal is aside from prices going up however
i dont see what the big issue is with At&t
aside from capping data and the 4g debacle.
I had them and they were pretty decent to me
Nothing will happen for a year. ATT primarily wants TMO's AWS spectrum and other assorted IP. THEN they'll assimilate everyone
carmeng4evr said:
LMAO I still dont see what the big deal is aside from prices going up however
i dont see what the big issue is with At&t
aside from capping data and the 4g debacle.
I had them and they were pretty decent to me
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Prices going up: If I bought the same services (but still less than what I'm getting from TMo) from AT&T it would cost me an extra $35 a month (from $119 to $154). That's $420 a year. That is a pretty significant difference.
The closest package I could get with both Verizon and Sprint is $188 a month. That's $828 more a year. With less competition, it's significantly more likely that AT&T will raise their prices to Verizon and Sprint's level as opposed to the other way around.
If this deal falls through, how are we supposed to feel about tmobile?
Sent from my 32GB HD7 using Board Express
when I hear the news feel sad........so...there isn't any cheap price anymore guys.
My friend works for T-Mobile as an engineer, he said expect T-Mobile to implement all the changes MUCH sooner than we expect. He said his division is already being broken up & relocated. Some are getting their walking papers. The T-Mobile employees aren't too happy about this either. Also confirmed that older phones like the HD2 will not be supported with 3G capabilities on at&t's network. But even though the deal won't be complete for a few months, they will start making most changes sooner, so the transition will move along smoother. Basically us that love T-Mobile & hate at&t are screwed.
For all you folks complaining about AT&T capping your download speeds, it appears it's only going to get worse. The federal government so far has not made any progress toward getting additional spectrum available, forcing carriers to make do with what they've got. As the article in the link below notes, "Ultimately, carriers will have to get more creative about how they use their existing spectrum, which will likely result in stricter caps on usage. Consumers who use more data will likely be charged higher prices for that data."
http://news.cnet.com/8301-30686_3-57379526-266/how-politics-inflame-the-spectrum-crisis/?tag=nl.e404
In the short run, you might jump to another carrier, but in the long run, it could get worse for everyone. Lightsquare has been effectively stopped (for now) from building a new wireless network because of the potential for interfering with GPS signals. AT&T has been stopped from acquiring T-Mobile which would have given AT&T more spectrum.
So, as bad as things seem now, this may be the best that they will be.
PS: Also see this article:
http://news.cnet.com/8301-1035_3-57...-suffer/?part=rss&subj=news&tag=2547-1_3-0-20
The FCC really needs to figure out how they are going to auction off the spectrum. Also, the whole ATT/T-mobile merger should have gone through. ATT is the only company that is compatible with T-mobile's equipment and can afford them.
rft3ch said:
The FCC really needs to figure out how they are going to auction off the spectrum. Also, the whole ATT/T-mobile merger should have gone through. ATT is the only company that is compatible with T-mobile's equipment and can afford them.
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it was cited that the decrees in competition would hurt every one and the loss of high paying jobs was to great
Aww that's bull does the fed gov have contract with Verizon or somethin? Coz a merger like that would surely put them out of commission
Sent from my HTC Raider X710e using xda premium
Cingular. Aka ma bell was broken up before for having a monopoly. Monopolies are bad for consumers, if any of you have graduated high school you should know this. Cingular has thus bought all tel, at&t, and now wants t-mobile. Creating another monopoly would not net us any better prices.
Sent from my SAMSUNG-SGH-I727 using Tapatalk
Verizon bought alltel
So your saying Verizon is At&ts only competition ??? Lol
Sent from my HTC Raider X710e using xda premium
colonel187 said:
Cingular. Aka ma bell was broken up before for having a monopoly. Monopolies are bad for consumers, if any of you have graduated high school you should know this. Cingular has thus bought all tel, at&t, and now wants t-mobile. Creating another monopoly would not net us any better prices.
Sent from my SAMSUNG-SGH-I727 using Tapatalk
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Cingular was not Ma Bell, it was a seperate company that purchased the failing wireless portion of At&t. Which was then purchased back by att, which wad really a rebranded SBC
Also Verizon purchased Alltel.
Good story though.
Sent from my HTC Raider X710e using xda premium
How does the merger or buy out of T-Mobile from AT&T help the consumer in any sense? Less companies out there competing, the higher your prices are gonna be, simple as that. If verizon goes, all those consumers have to go somewhere....
PakAttack1994 said:
How does the merger or buy out of T-Mobile from AT&T help the consumer in any sense? Less companies out there competing, the higher your prices are gonna be, simple as that. If verizon goes, all those consumers have to go somewhere....
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One reason AT&T wanted to buy T-Mobile was to use its network to more rapidly expand its LTE network. Also, the two systems are compatible in some ways, making a transition easier.
As to competition as a way hold down prices, the major carriers (AT&T and Versizon) already control most of the market with T-Mobile and Sprint dividing a much smaller portion. Price comparisons I've seen usuaally show Verizon higher than AT&T for similar plans.
The main point I was making in the original post was that prices are likely to rise for all carriers in the long run as demand increases faster than the ability of the government and the carriers to provide adequate spectrum. The main concern should not be how many carriers there are, but whether the carriers (2 or 20) can meet the growing demand for high-speed services.
You got me about all tel, its another company I can't quite get off the tip of my tongue. Anyway.
Yes Verizon is the only real completion at&t has, tmo and sprint are too small. AT&T wireless was formed by by AT&T
AT&T wireless was doing so well they split into their own company. Sbc acquired Cingular which. At&t & Cingular were the two major companies in competition with Verizon but norther had the customer base alone to match Verizon.
Cingular bought at&t wireless and sbc bought at&t landline. Owning the rights to the name now Cingular and sbc changed their name to at&t thus gaining the same or a little more customers over Verizon. Sbc and at&t came to be when ma bell was forced to split due to monopoly.
Gobbling up the missing prices of ma bell and some small stragglers is creating another monopoly.
Just like the cable companies in many areas. There is only one and they raise there prices almost every other month. Only competition its satellite that forces you to sign contacts.
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This is why I'm glad the Tmobile merger was stopped or else things would've only gotten worse. The Government actually needs to break up Verizon and AT&T now since they are too big as it is and doing price fixing with each other.
NIKKG said:
This is why I'm glad the Tmobile merger was stopped or else things would've only gotten worse. The Government actually needs to break up Verizon and AT&T now since they are too big as it is and doing price fixing with each other.
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However, that does not really address the basic issue here -- as data usage grows with more people using more wireless devices, the available spectrum/band-width (as it exists now) probably will not be able to keep up with the demand.
Economics 101: when demand exceeds supply, prices go up. Increasing the number of companies selling wireless service will not necessarily increase the amount of bandwidth available.
My point, is that the government, which ultimately controls wireless frequencies, has not acted in a timely manner to address the issue (with the exception of stopping a company that wanted to add more bandwidth).
..
Very interesting article
Australia is just as bad with a lazy government. This NBN (National Broadband Network) appears to be nothing more than a spin from the Labor government, which can be an example of people who use lots of data suffering at the hands of lazy morons who really have no excuse for it.
---------- Post added at 02:35 PM ---------- Previous post was at 02:31 PM ----------
I feel sorry for those on AT&T's old unlimited plan who are getting throttled.
Capping plans appears to only benefit the carrier as they make millions off those who go over the capped amount.
I used 2GB in a two days on Telstra's 4G network.
So AT&T tries to buy T-mobile for $35 BILLION, but cant afford to upgrade their network. What a bunch of ****.
How can I see if Im getting throttled? I can do a speed test and get a good speed, but browsing is slow.
Telstra is looking to shaping customer when they go over their limit in a couple of months. This was announced last year. As per existing solution it will Text you when you are near the cap. I beleive that once you are capped you can purchase once off topups.
So examples are:
$49 Plan gives 1G for month, with $450 for Voice SMS
$59 gives 1.5G with $550 for Voice (free SMS /MMS)
etc
Once the shapping solution is deployed you can:
1. Not spend any more and manage to how much data you have for the month.
2. Purchase a once off data top up .
$10 = 1 Gig
$20 = 2 Gig
etc
3. Move to a offer that provide more data each month
Once implemented there will no longer be bill shock. You can then choose eactly how much you spend on data.
so when will they do this for home internet.. haha
In Australia Fixed broadband for Telstra has been capped for several years for consumer plans. So no bill shock possible on Fixed data.
As per previous post need to wait a couple more months until this capping is available for Mobiles. Then bill shock will be removed for fixed.
I don't beleive any smart long term techo believes Bill shock generates revenue it just drives loyal customers away, that might choose to use them for the next 30 years.
Good news if you're a Sprint customer. Expect big changes within the coming 1-2 years. If you follow the stock market then you may have just heard that Sprint was recently purchased by SoftBank. The FCC has officially approved the deal now. In another transitional move, Sprint has purchased the entirety of Clearwire.
The big news is that SoftBank will be giving Sprint $5 billion this year to expand its 4G LTE network to compete directly with Verizon and AT&t.
Add that to the fact that Sprint now owns the Clearwire technology and can acquire all of their towers and things are looking pretty positive for Sprint customers all in all. Obviously this stuff doesn't happen over night, but give it 1-2 years time and you will see Sprint leading the way.
HeyItsRyan said:
Good news if you're a Sprint customer. Expect big changes within the coming 1-2 years. If you follow the stock market then you may have just heard that Sprint was recently purchased by SoftBank. The FCC has officially approved the deal now. In another transitional move, Sprint has purchased the entirety of Clearwire.
The big news is that SoftBank will be giving Sprint $5 billion this year to expand its 4G LTE network to compete directly with Verizon and AT&t.
Add that to the fact that Sprint now owns the Clearwire technology and can acquire all of their towers and things are looking pretty positive for Sprint customers all in all. Obviously this stuff doesn't happen over night, but give it 1-2 years time and you will see Sprint leading the way.
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Yes... this is all true. But see THIS, which is the exact opposite of good news for Sprint customers
Joe0113 said:
Yes... this is all true. But see THIS, which is the exact opposite of good news for Sprint customers
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No worries.. That thread saying the plans are more expensive are incorrect.
If you have a SINGLE line with Sprint then you're more than likely on the 'Everything Data 450' plan, which costs $79.99 a month before tax. To stay at the same monthly price you should just switch to the 'Unlimited, My Way' plan which costs you $50 for unlimited talk and text, and $30 for the unlimited data. $50 + $30 = $80.. which is what the Everything Data 450 plan costs right now.
It's actually a BETTER option, because now you get unlimited calling. With the Everything Data 450 plan, you only get 450 anytime minutes. With the new plan at the SAME price you get unlimited EVERYTHING. Or, you can choose the 'My All-in' plan for $110 month and get unlimited data, text, and calling PLUS a 5GB hotspot add-on for your phone.
The price scheme is the same for 2 phones as well. The only people who are gonna end up paying MORE are the ones who have 3 or more lines on their accounts. But remember, not ALL phones will require unlimited data, and some phone may be basic phones. So the plan will be cheaper.
If you have multiple SMARTphones with Sprint and want unlimited data, here is a breakdown of what you'll be paying with the new plans:
2 phones currently on the 'Everything Data Share 1500' plan = $149.99
2 phones on the new 'Everything, My Way' plan = $150 per month but now you get unlimited calling
3 phones currently on the 'Everything Data Share 1500' plan = $179.98
3 phones on the new 'Everything, My Way' plan = $210 per month but now you get unlimited calling
4 phones currently on the 'Everything Data Share 1500' plan = $209.97
4 phones on the new 'Everything, My Way' plan = $260 per month but now you get unlimited calling
But like I said, everyone with only 1 or 2 lines of service will NOT notice price differences unless they switch to the "My All-in" plan, but that's totally up to them.
Hope this helps.
HeyItsRyan said:
No worries.. That thread saying the plans are more expensive are incorrect.
If you have a SINGLE line with Sprint then you're more than likely on the 'Everything Data 450' plan, which costs $79.99 a month before tax. To stay at the same monthly price you should just switch to the 'Unlimited, My Way' plan which costs you $50 for unlimited talk and text, and $30 for the unlimited data. $50 + $30 = $80.. which is what the Everything Data 450 plan costs right now.
It's actually a BETTER option, because now you get unlimited calling. With the Everything Data 450 plan, you only get 450 anytime minutes. With the new plan at the SAME price you get unlimited EVERYTHING. Or, you can choose the 'My All-in' plan for $110 month and get unlimited data, text, and calling PLUS a 5GB hotspot add-on for your phone.
The price scheme is the same for 2 phones as well. The only people who are gonna end up paying MORE are the ones who have 3 or more lines on their accounts. But remember, not ALL phones will require unlimited data, and some phone may be basic phones. So the plan will be cheaper.
If you have multiple SMARTphones with Sprint and want unlimited data, here is a breakdown of what you'll be paying with the new plans:
2 phones currently on the 'Everything Data Share 1500' plan = $149.99
2 phones on the new 'Everything, My Way' plan = $150 per month but now you get unlimited calling
3 phones currently on the 'Everything Data Share 1500' plan = $179.98
3 phones on the new 'Everything, My Way' plan = $210 per month but now you get unlimited calling
4 phones currently on the 'Everything Data Share 1500' plan = $209.97
4 phones on the new 'Everything, My Way' plan = $260 per month but now you get unlimited calling
But like I said, everyone with only 1 or 2 lines of service will NOT notice price differences unless they switch to the "My All-in" plan, but that's totally up to them.
Hope this helps.
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Well I'm on a family plan (me+mom+dad+sis+bro) all 5 of us have smartphones. Unlimited text+data. So the hike in price will be extremely ridiculous, my parents will probably and HOPEFULLY switch to Verizon!!
Joe0113 said:
Well I'm on a family plan (me+mom+dad+sis+bro) all 5 of us have smartphones. Unlimited text+data. So the hike in price will be extremely ridiculous, my parents will probably and HOPEFULLY switch to Verizon!!
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Believe me...the grass is not greener in the other side.
Verizon service may be the most reliable but they lock their devices down to the max. They're always the first to up their prices too. I had the Verizon S4 and it lacked some of the basic features on the S4 that other variants have, like blocking mode.
I was with Sprint like 5 years ago before I switched to ATT and then Verizon. Based on what my family members told me about Sprint being better than before, I switched back to Sprint yesterday. And to my amaze they have 4G here and they're 3G is not as bad as it was years ago. Heck, ATT still doesn't have 4G here where in live.
I'm gonna try and wait it through to see what big changes Sprint comes out the gate with.
Sent from my SPH-L720 using Tapatalk 2
How do you keep getting out of your contract so freely.....or are you paying every time?
plmiller0905 said:
Believe me...the grass is not greener in the other side.
Verizon service may be the most reliable but they lock their devices down to the max. They're always the first to up their prices too. I had the Verizon S4 and it lacked some of the basic features on the S4 that other variants have, like blocking mode.
I was with Sprint like 5 years ago before I switched to ATT and then Verizon. Based on what my family members told me about Sprint being better than before, I switched back to Sprint yesterday. And to my amaze they have 4G here and they're 3G is not as bad as it was years ago. Heck, ATT still doesn't have 4G here where in live.
I'm gonna try and wait it through to see what big changes Sprint comes out the gate with.
Sent from my SPH-L720 using Tapatalk 2
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Snazarian said:
How do you keep getting out of your contract so freely.....or are you paying every time?
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Well for my kids lines, I normally buy their phones off Craigslist, so I don't have a etf on their lines. As far as my wife and my lines, I pay the etf... But I cancel my line first then my wife's line in the next billing cycle. That way both etf's don't end up on the same bill.
Then I resale the phones my wife and I was using and recoup some of what I have to pay on the etf.
Sent from my SPH-L720 using Tapatalk 2
I love my sprint service after network vision. The data speeds are great. The question is how is sprint going to fix the large roaming areas. I hope softbank can fund sprint to fix this. Look at floridas map.
The ONLY thing that concerns me is the throttling of data speeds. They have long touted not throttling. And now they are. I've been telling everyone thatnsoftbank was a very bad idea. It was obvious but people just seen the couple billion to be spent on LTE. Problem is, Sprint is no longer Sprint. We are Softbank and Softbank ONLY. Don't expect anything to be how it was. All new business strategy and leadership. Verizon prices with slow speeds and far less coverage.
Sent from my SGS4. Go Blue!! Buck the Fuc keyes!!
Actually id go so far as to say that a single line plan for myself would cost a good bit more with the new plans. i have a 25% discount that gets applied to my first line, with the new plan that discount is dropped to first line for mins etc then i have to pay the full amount on data.
http://www.androidpolice.com/2013/0...y-all-in-plans-available-beginning-july-12th/
eskomo said:
The ONLY thing that concerns me is the throttling of data speeds. They have long touted not throttling. And now they are. I've been telling everyone thatnsoftbank was a very bad idea. It was obvious but people just seen the couple billion to be spent on LTE. Problem is, Sprint is no longer Sprint. We are Softbank and Softbank ONLY. Don't expect anything to be how it was. All new business strategy and leadership. Verizon prices with slow speeds and far less coverage.
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Good points. And even the LTE thing I take with a huge grain of salt. Sprint been promising LTE will be almost everywhere in 1-2 years for years now. I'll believe it when I see it.
jejb said:
Good points. And even the LTE thing I take with a huge grain of salt. Sprint been promising LTE will be almost everywhere in 1-2 years for years now. I'll believe it when I see it.
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Larger markets will get LTE first. We only just NOW are getting enhanced 3G where I live. But, realistically, thanks to the SoftBank deal I predict most markets will have LTE within the next 1 1/2 years. It's definitely not an overnight switch.
Remember the EDGE network, a.k.a. 2G? Remember how long it took for everyone to get 3G when you first heard about it?
HeyItsRyan said:
Larger markets will get LTE first. We only just NOW are getting enhanced 3G where I live. But, realistically, thanks to the SoftBank deal I predict most markets will have LTE within the next 1 1/2 years. It's definitely not an overnight switch.
Remember the EDGE network, a.k.a. 2G? Remember how long it took for everyone to get 3G when you first heard about it?
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This is a false statement if you are talking about Sprints LTE deployment. They are not upgrading based on population. And they aren't doing upgrades city to city. They are upgrading whole markets at the same time.
Sent from my Sprint Galaxy S4 using Tapatalk 2
Joe0113 said:
Well I'm on a family plan (me+mom+dad+sis+bro) all 5 of us have smartphones. Unlimited text+data. So the hike in price will be extremely ridiculous, my parents will probably and HOPEFULLY switch to Verizon!!
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What you need to understand is the $10 per line you pay for premium data. In the new plan, it's built in. That drops you 50 right there. These new plans are actually cheaper.
Sent from my SPH-L720 using xda app-developers app
GiantJay said:
This is a false statement if you are talking about Sprints LTE deployment. They are not upgrading based on population. And they aren't doing upgrades city to city. They are upgrading whole markets at the same time.
Sent from my Sprint Galaxy S4 using Tapatalk 2
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Ok, not sure where you got that information from.
The LTE roll will eventually be nationwide, but you can't expect the whole nation to make the switch overnight. LARGER markets will get LTE first which makes sense. Who do you expect to have LTE first... New York City, or some little town in northern Washington?
The switch will take place piece by piece and step by step with priority going to markets with a higher demand for 4G LTE. Like I said in my previous post, I expect 90% of all markets to have LTE within the next 1 1/2 years.
HeyItsRyan said:
Ok, not sure where you got that information from.
The LTE roll will eventually be nationwide, but you can't expect the whole nation to make the switch overnight. LARGER markets will get LTE first which makes sense. Who do you expect to have LTE first... New York City, or some little town in northern Washington?
The switch will take place piece by piece and step by step with priority going to markets with a higher demand for 4G LTE. Like I said in my previous post, I expect 90% of all markets to have LTE within the next 1 1/2 years.
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I hope so, 2 years ago.... a lady from Sprint swore to my bf that we would have 4g at the end of the year........nope nothing....I hardly even get 3g (in some locations)
I don't care what anyone says and no one will convince me otherwise. Sprint's network upgrade vision has been/is terrible. They should of been doing LTE like others instead of wasting time/money on WiMax. T-Mobile has done in a year what Sprint should have been able to do years ago. I've been with Sprint for a while and am really getting fed up with it all. I'm lucky to have LTE (about 50%) where I live but we never got WiMax and the 3G speeds suck and always have. The new pricing better not mess with my corporate rates or I'm jumping ship.
HeyItsRyan said:
Ok, not sure where you got that information from.
The LTE roll will eventually be nationwide, but you can't expect the whole nation to make the switch overnight. LARGER markets will get LTE first which makes sense. Who do you expect to have LTE first... New York City, or some little town in northern Washington?
The switch will take place piece by piece and step by step with priority going to markets with a higher demand for 4G LTE. Like I said in my previous post, I expect 90% of all markets to have LTE within the next 1 1/2 years.
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Let's just say I know people. They are not doing upgrades based on population. New York and LA would have been the first places to get LTE if that was the case. Not to mention there is different LTE providers per region of the country. Such as Alcatel/Lucent, Samsung, Ericsson. It is by whole markets not cities. Example the whole Upper Central Valley of California is a market. Which goes from Oregon to Stockton to Reno and beyond. Sacramento will be upgraded last because it is harder to do work in a major city and get building permit approval etc. So smaller suburbs such as Rocklin and Roseville already have LTE going and the city of Sacramento has nothing.
Sent from my Sprint Galaxy S4 using Tapatalk 2
GiantJay said:
Let's just say I know people. They are not doing upgrades based on population. New York and LA would have been the first places to get LTE if that was the case. Not to mention there is different LTE providers per region of the country. Such as Alcatel/Lucent, Samsung, Ericsson. It is by whole markets not cities. Example the whole Upper Central Valley of California is a market. Which goes from Oregon to Stockton to Reno and beyond. Sacramento will be upgraded last because it is harder to do work in a major city and get building permit approval etc. So smaller suburbs such as Rocklin and Roseville already have LTE going and the city of Sacramento has nothing.
Sent from my Sprint Galaxy S4 using Tapatalk 2
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This, population had nothing to do with Network Vision deployment.
Check here for everything Sprint LTE related:
http://s4gru.com/index.php?/forum/6-the-network-forum/
Sent from my SPH-L720 using xda app-developers app
WOW! I'm impressed because if you take into account that it's about 1.50$ a minute to call in the USA, in 3 minutes you have already used up almost the 5$ it costs to use the new service. I often travel to the US and wished this plan would have existed before.
Introducing ROAM LIKE HOME: A brand new way to roam in the U.S.
The stress related to U.S. roaming has just disappeared. Gone are the days of adding roaming plans, swapping out your SIM card or searching endlessly for Wi-Fi. Today we shared news that will change how you stay connected when you are in the U.S. $5 per day for the freedom to roam Starting Monday, November 10, your Share Everything Plan will cover the U.S. For just $5 per day when roaming in the U.S., you will be able to use the data and unlimited talk and text from your Share Everything Plan in the U.S. just like you would at home. Even calls and texts within the U.S. and back to Canada are included. This means you can text your BFF from Chicago; update your Facebook status while lounging in Miami; get directions when you’re lost in Memphis; call home to check in from Portland; Instagram a picture from the Statue of Liberty and more – all for only $5 per day when roaming. Your mobile phone is now your best travel companion. Simple and affordable We know not everyone heads to the U.S. for the same reasons – visiting family, shopping, playing tourist, work, etc. – so whether you’re hitting the outlet malls across the border for the weekend or basking in the Florida sun for three months, we’ve got you covered:
You’ll only pay $5 per day for ROAM LIKE HOME, for a maximum of 10 days on any monthly bill
This means up to 21 days of ROAM LIKE HOME at no extra charge in that month
If you’re not using your phone on a particular day when you’re in the U.S., the $5 per day doesn’t apply
If you happen to use more data than what’s included in your plan, you’ll be charged the same as if you were in Canada. Track your usage using the My Rogers app. You can also switch to a different Share Everything Plan if yours is no longer meeting your needs.
But how do you get it? If you’re an existing Share Everything customer, you’ll need to enroll first. Starting November 10, simply text “travel” to 222 to get started. All new Share Everything customers as of November 10 will be automatically enrolled so they can immediately start taking advantage of our best roaming rates to the U.S. We listened when Canadians told us roaming wasn’t always easy and affordable. In a recent survey, we found that 49 per cent of Canadians who travel with their mobile device turn roaming off and 66 per cent wait to share photos rather than uploading them in-real time. More than half of people surveyed would rather take a chance on a nearby restaurant instead of using their mobiles to find the top-rated eateries in the area. That’s why we’ve introduced ROAM LIKE HOME – so you can use your mobile device just like you do at home anywhere you travel to the U.S. Visiting the U.S. is about having fun, not stressing about staying connected. With ROAM LIKE HOME, travelling in the U.S. will never be the same. ROAM LIKE HOME is also coming soon to tablets – stay tuned. If you could roam anywhere in the U.S., where would you go?
polish_pat said:
With ROAM LIKE HOME, travelling in the U.S. will never be the same. ROAM LIKE HOME is also coming soon to tablets – stay tuned. If you could roam anywhere in the U.S., where would you go?
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This topic has been posted to "Note 4 forum", although it's not related to Note 4 in any way.
it looks like a commercial.
lisbon2004 said:
This topic has been posted to "Note 4 forum", although it's not related to Note 4 in any way.
it looks like a commercial.
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This person thinks hes a moderator, although hes not a moderator in any way.
Robbers...I mean Rogers sucks. Windmoble has unlimited data and calling in USA for $10 a month.
@op, of course you're impressed. I bet you were also impressed when you fell for share everything plan.
Don't worry, I know plenty that lost their unlimited North America with 6 gb data, for shiny iPhone and share everything plan. They will rejoice with this Roaming deal.
I myself will just pop in local sim in my unlocked phone.
Sent from my SM-N910W8
ciscostud said:
Robbers...I mean Rogers sucks. Windmoble has unlimited data and calling in USA for $10 a month.
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Yep! ^^^
They try to make their plans and extras seem like a deal! Like most big companies they are looking for BIG profits.
Many others up here offer voice text n data in US for fraction of the price.
And their new share everything plans are EXPENSIVE! and here's the kicker.. As of few months ago one now HAS to switch to a new plan and give up (likely an older much cheaper but with more stuff plan) if you want to EVER get a new phone (subsidized ). That is the true tragedy.
Sent from my *ROOTED* Note 4 SM-N910W8
First of all, wind has a VERY limited user base as its only in small parts of southern Ontario. Second, an unlimited north American data plan never existed from any of the major carriers.in Canada. 3rd, I have absolutely nothing to complain.about with Rogers. I have a 15gb share everything plan with 2 tablets that have LTE and I pay 100$ a month and that includes worldwide sms and prefrred calling rates abroad. There is not a single company in the US or in Canada that is widely available that could match my plan in any way.
If you think Rogers are robbers then don't go with them. You don't live in Syria...you have the choice to go with wind if it's available to you, which is probably not.because it's only in.southern Ontario. So at least when you compare, try to do it on a fair ground.
polish_pat said:
First of all, wind has a VERY limited user base as its only in small parts of southern Ontario. Second, an unlimited north American data plan never existed from any of the major carriers.in Canada. 3rd, I have absolutely nothing to complain.about with Rogers. I have a 15gb share everything plan with 2 tablets that have LTE and I pay 100$ a month and that includes worldwide sms and prefrred calling rates abroad. There is not a single company in the US or in Canada that is widely available that could match my plan in any way.
If you think Rogers are robbers then don't go with them. You don't live in Syria...you have the choice to go with wind if it's available to you, which is probably not.because it's only in.southern Ontario. So at least when you compare, try to do it on a fair ground.
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Your plan is a ripoff. Bell and Rogers run a monopoly and make sure everyone overpays. Not just for phones but in all forms of communication.
We've had something similar here in New Zealand, however it's worldwide roaming. Pay $5 a day and get unlimited roaming in the UK, Australia, USA, Japan, China and couple of island countries.