Database Develop

HSDPA connection

I'm going to start by saying I'm an ATT customer using an ATT Tilt. I updated to Ansars ROM about a month/month and a half ago I think and I had issues with my connection. I've seen switched to the PDACorner ROM and the issues I've had are not resolved.
I cannot maintain a good HSDPA connection. Very rarely I will get a good HSDPA connection which I can use data and voice just fine, but most of the time, when I get an H connection and I try to use either data or voice, it will try to connect or will be attempting to start dialing. After about 15 seconds it gives up and the connection is completely cut. As in the phone says no service. Eventually it will reconnect and the issue repeats. As to whether or not it works, it's completely random as far as I know. The only way I have a reliable connection is to force it to stay on GSM, which I'm not too keen on. If anyone has any solutions or needs additional information to provide help, it would be much appreciated.

Try a different Radio ROM, see if that helps.
Try one of the newer (emo) ones.

Well, I tried all of the kaiser ROMs listed on the front page and niether of them resolved the issue, so I tried reverting back to the latest HTC rom with the built in radio. I've been using this phone for the past few days and I think the issue is tower specific. There are times I'm at home and I get 4 or 5 bars of H and it's fine. But when it is failing, the # of bars are always at 2 bars. And this suddenly changes even though the phone may not have moved at all.
But when I'm out at work, I leave my phone in the car and it seems fine when I'm there. Then as I approach, it eventually craps out again. Furthermore, when I reset the phone at home, I usually have about time to make one call, but then if I end that call and try to start another, it then fails. Could this stil be a radio issue, ROM issue, or an issue with AT&T?

Same problem as mine
johN_is_war said:
I'm going to start by saying I'm an ATT customer using an ATT Tilt. I updated to Ansars ROM about a month/month and a half ago I think and I had issues with my connection. I've seen switched to the PDACorner ROM and the issues I've had are not resolved.
I cannot maintain a good HSDPA connection. Very rarely I will get a good HSDPA connection which I can use data and voice just fine, but most of the time, when I get an H connection and I try to use either data or voice, it will try to connect or will be attempting to start dialing. After about 15 seconds it gives up and the connection is completely cut. As in the phone says no service. Eventually it will reconnect and the issue repeats. As to whether or not it works, it's completely random as far as I know. The only way I have a reliable connection is to force it to stay on GSM, which I'm not too keen on. If anyone has any solutions or needs additional information to provide help, it would be much appreciated.
Click to expand...
Click to collapse
This is exactly the same problem I posted here ( http://forum.xda-developers.com/showthread.php?t=393182&page=80 ) but nobody could help me. I strongly believe that is a problem of hardware calibration in your phone and mine, because I have not seen any other case as this in this forum. I remember that in cell phones, years ago, thinks like this happened and only a hardware radio calibration/repair could fixed them. I will post any solution (including a possible call to HTC technical support).

No 3G connection
After further research I found that the Kaiser has two antennae, one for GSM an one for UMTS. If this one is damaged the phone only will work on GSM band. This could explain that the phone, when in Auto Mode, loss the signal but works OK on GSM. I also found a web page devoted to hardware problems where you can find the service manuals of most of the HTC phones including TyTN II: www.mikechannon.net . Nevertheless, be aware that by working in the hardware you may void the warranty, if it is already valid.

I'm not entirely sure if it's my UMTS. I only really notice it when home (and one trip down to DC a while ago now that I think about it). But I know I have had it functioning completely normally before. Though I admit it has had a few hits here and there. But please let me know your results, I'm definitely interested.

Maybe its ATT
I have had similar problems, first when using an Opal build of HyperDragon and then when using the official ATT 6.1 ROM. It got so bad I even had ATT send mne a new handset. Then I found out that ATT was having "issues" with the tower nearest my house. Now the problem has just as mysteriously goe away, and I have done nothing to my hand set to correct the issue.
I have since gone to a very late (and nice!) build of HD-III and it till works great. This leaves me to suspect that our wonderful carrier is the culprit.

I used the PDACorner build and had no issues, but it's even better on the HyperDragon III Raphael build. I can keep an active HSDPA connection all day.

So I ran a test. Last night I kicked up IM+ on my phone with an AIM connection and it connected and stayed connected for somewhere in the realm of 3 minutes... tops. So today I checked my phone before I got out of the car and kicked up IM+ again. Connected right away and I left it open while at work. Well, 9 and a half hours later when I go back to the car, I check the phone and it's still connected. No issues. This makes me thinks this is an ATT tower specific issue.
Addendum: just tried with HSDPA disabled, so just 3g and the same problem

Looks like this may be a SIM issue. I swapped SIMS with my gf and her phone (samsung A727) with my SIM got 3g fine. Her sim in my phone was fine, even HSDPA. Though I should admin, I didn't test a 3g connection that long since she doesn't have a data plan. But even when I swapped my sim back and started IM+ again it couldn't even connection at all. You may want to look into this too.

HTC-USA solved my problem of not connection to 3G network
I owned this information to this forum:
After many workarounds and trials/errors, I called to HTC-US explaining my problem with my TyTN II.
They worked in following way:
1. I sent them, to my cost, the phone (they asked to send only the phone without battery, back cover and SIM)
2. They took in deposit the information of my credit card just in case they needed to use it for a payment if the repair is out of the warranty. If this were the case they would inform me the amount and I had to decide to make the repair and pay the charge or not to make it.
They told me that they had to change the phone main board: I believe that everyone who has a similar problem like mine (bad or not connection to the 3G network and sluggish touch screen) should contact HTC-US to Customer Care Department, 1-888-617-1113, M-F 9AM - 6PM EST.
In my case the phone was in warranty (although I flashed the Hard SPL in the phone, but the hardware was untouched). Therefore, I had to pay…zero. And they returned my phone in just 4 business days.
My phone is working very good, always connected showing an H indicating the use of a HSDPA network.
The cost of the solution was $ 20 by the FedEx service to send them the phone. Good deal.

You see... This is why I love XDA-dev... There's all manner of interesting stuff on here...
I've been having similar strange issues with data (particularly HSDPA) on my Kaiser lately...
It's doubly-intersting there are separate antennae for GSM and UMTS. That would fit my situation perfectly...
My Kaiser had worked perfectly (albeit slowly) from day one for between six and nine months into ownership. Recently I noticed ActiveSync wasn't hitting my exchange server. Initially I thought it was just a network 'glitch' and that a Soft Reset and/or a few more miles into my drive would get things playing-ball again. Unfortunately neither worked.
The problem seemed to be that the handset would acknowledge the availability of HSDPA, try to connect, fail, the signal would then drop off completely. Next the phone found signal again, found GPRS, then HSDPA and would repeat the process. It didn't seem to even attempt to use a GPRS connection instead. I tried to connect in various locations thinking that there was something odd happening with my local cell site. Results were much the same.
The following day I was still having the same problem, and after ActiveSync picking up email once (in an area where the phone could ONLY find GPRS) but not again for some time, I called T-Mobile UK's customer support folks thinking that there might be an issue with their data backbone.
The first two people I spoke to were drones - they took the post codes I was in when having problems, punched it into their rather pessimistic coverage database (funny how the sales department one is quite optimistic) and explained that I shouldn't expect HSDPA in these locations. COMPLETELY sidestepping the points that a) I OFTEN spent time in these locations with the Kaiser tethered to my laptop enjoying decent HSDPA, and b) the handset was pretty convinced it was available, but wouldn't connect - nor was it failing to find HSDPA and 'falling back' to GPRS.
The second of the drones was slightly better in so much as she suggested I switch network to GSM (from Auto) in the phone settings. ActiveSync was then able to connect; I was quite impressed with a bit of progress being made, but that was quickly replaced with disappointment as she then continued to say that I should always switch it manually in areas where HSDPA wasn't available/working. I protested somewhat that this was a new thing, as the phone had previously always connected via the best available medium; this fell on deaf ears and the call came to an end not really any closer to a solution.
It was on the third call to T-Mobile that I happened to get through to a chap who is possibly the best customer-facing tech guy they've got. He instantly identified that I'm a geek and was happy to talk to me in those terms.
(I'm not sure whether I should post his name here or not, if he makes too many customers happy I'm sure he'll be promoted away from his position where he's potentially a great help to us!)
Again he took the post codes I'd been in when experiencing problems, but instead of palming me off with the signal coverage nonsense, listened to my description of what was safe to describe as 'normal' service in these locations, and how the current situation differed. He then started to examine the historical HSDPA Retainability figures for each mast relevant to the post codes I'd given him.
He explained that T-Mobile aim at a minimum of 98% HSDPA Retainability from their masts, if the figures for a given day drop below that level they expect connectivity issues and will normally send a field tech to investigate/repair. Most of the masts in my area had been performing in the low to mid 80s over the past few days. It started to sound like the problem was becoming apparent...
So, I was politely asked to try to log some details (signal strength, location (post code), time (as close to exact minute as possible), and any unusual behaviour) on five occassions, at least an hour apart over a 24 hour period so that he could escalate the issue with the back office team. I agreed to do this (and he was quite surprised at that - but the way I see it I might as well try to help fix the thing as much as possible, being obstructive and giving it the 'No! I pay you for it to work!" rant wouldn't help anyone).
Anyway, I started to make quite a detailed log of issues I was having; but in doing this I dug out one of my old Hermes and each time the Kaiser failed, the Hermes succeeded. Obviously it doesn't take herr Einstein to figure out this was now looking like a handset fault. I tried a Hard Reset on the Kaiser (just in case - I hadn't installed anything for months anyway), but that failed, so it's looking pretty concrete its a hardware issue.
I guess something's happened to the UMTS antenna in the handset, we'll find out in due course as it's about to go in for repair...
Regards,
Rob.

Do not doubt: Call HTC and send them your phone
FactionOne said:
You see... This is why I love XDA-dev... There's all manner of interesting stuff on here...
I've been having similar strange issues with data (particularly HSDPA) on my Kaiser lately...
It's doubly-intersting there are separate antennae for GSM and UMTS. That would fit my situation perfectly...
My Kaiser had worked perfectly (albeit slowly) from day one for between six and nine months into ownership. Recently I noticed ActiveSync wasn't hitting my exchange server. Initially I thought it was just a network 'glitch' and that a Soft Reset and/or a few more miles into my drive would get things playing-ball again. Unfortunately neither worked.
The problem seemed to be that the handset would acknowledge the availability of HSDPA, try to connect, fail, the signal would then drop off completely. Next the phone found signal again, found GPRS, then HSDPA and would repeat the process. It didn't seem to even attempt to use a GPRS connection instead. I tried to connect in various locations thinking that there was something odd happening with my local cell site. Results were much the same.
The following day I was still having the same problem, and after ActiveSync picking up email once (in an area where the phone could ONLY find GPRS) but not again for some time, I called T-Mobile UK's customer support folks thinking that there might be an issue with their data backbone.
The first two people I spoke to were drones - they took the post codes I was in when having problems, punched it into their rather pessimistic coverage database (funny how the sales department one is quite optimistic) and explained that I shouldn't expect HSDPA in these locations. COMPLETELY sidestepping the points that a) I OFTEN spent time in these locations with the Kaiser tethered to my laptop enjoying decent HSDPA, and b) the handset was pretty convinced it was available, but wouldn't connect - nor was it failing to find HSDPA and 'falling back' to GPRS.
The second of the drones was slightly better in so much as she suggested I switch network to GSM (from Auto) in the phone settings. ActiveSync was then able to connect; I was quite impressed with a bit of progress being made, but that was quickly replaced with disappointment as she then continued to say that I should always switch it manually in areas where HSDPA wasn't available/working. I protested somewhat that this was a new thing, as the phone had previously always connected via the best available medium; this fell on deaf ears and the call came to an end not really any closer to a solution.
It was on the third call to T-Mobile that I happened to get through to a chap who is possibly the best customer-facing tech guy they've got. He instantly identified that I'm a geek and was happy to talk to me in those terms.
(I'm not sure whether I should post his name here or not, if he makes too many customers happy I'm sure he'll be promoted away from his position where he's potentially a great help to us!)
Again he took the post codes I'd been in when experiencing problems, but instead of palming me off with the signal coverage nonsense, listened to my description of what was safe to describe as 'normal' service in these locations, and how the current situation differed. He then started to examine the historical HSDPA Retainability figures for each mast relevant to the post codes I'd given him.
He explained that T-Mobile aim at a minimum of 98% HSDPA Retainability from their masts, if the figures for a given day drop below that level they expect connectivity issues and will normally send a field tech to investigate/repair. Most of the masts in my area had been performing in the low to mid 80s over the past few days. It started to sound like the problem was becoming apparent...
So, I was politely asked to try to log some details (signal strength, location (post code), time (as close to exact minute as possible), and any unusual behaviour) on five occassions, at least an hour apart over a 24 hour period so that he could escalate the issue with the back office team. I agreed to do this (and he was quite surprised at that - but the way I see it I might as well try to help fix the thing as much as possible, being obstructive and giving it the 'No! I pay you for it to work!" rant wouldn't help anyone).
Anyway, I started to make quite a detailed log of issues I was having; but in doing this I dug out one of my old Hermes and each time the Kaiser failed, the Hermes succeeded. Obviously it doesn't take herr Einstein to figure out this was now looking like a handset fault. I tried a Hard Reset on the Kaiser (just in case - I hadn't installed anything for months anyway), but that failed, so it's looking pretty concrete its a hardware issue.
I guess something's happened to the UMTS antenna in the handset, we'll find out in due course as it's about to go in for repair...
Regards,
Rob.
Click to expand...
Click to collapse
Believe me. It is the only way to fix the problem. Your problem is exactly as my problem was. After sending my phone to HTC I have a normal working UMTS PDA.

I started having this problem back in November. I found that by enabling the band tab, and switching from Auto to GSM the everything worked fine, but at edge speeds. I called into AT&T customer service, and we tried swapping sims between phones etc. - it wasn't the SIM. I was told that AT&T did some Network upgrades in my area, and the Rep suggested that I switch to WME 6.1. I thought I'd try swapping radios first, so read a great deal in the AllTheWay's Ultimate Radio thread. Well, I never did change my radio, I found the problem went away after I upgraded the HardSPL in my TILT. I was on OliPof's SPL-1.0, and moved up to JockyW's 3.29 found here:
http://forum.xda-developers.com/showthread.php?t=396922.

johN_is_war said:
I'm going to start by saying I'm an ATT customer using an ATT Tilt. I updated to Ansars ROM about a month/month and a half ago I think and I had issues with my connection. I've seen switched to the PDACorner ROM and the issues I've had are not resolved.
I cannot maintain a good HSDPA connection. Very rarely I will get a good HSDPA connection which I can use data and voice just fine, but most of the time, when I get an H connection and I try to use either data or voice, it will try to connect or will be attempting to start dialing. After about 15 seconds it gives up and the connection is completely cut. As in the phone says no service. Eventually it will reconnect and the issue repeats. As to whether or not it works, it's completely random as far as I know. The only way I have a reliable connection is to force it to stay on GSM, which I'm not too keen on. If anyone has any solutions or needs additional information to provide help, it would be much appreciated.
Click to expand...
Click to collapse
I seem to be having a similar problem w/ my tilt as well since around the 28th of Jan. My phone will show 3-4 bars of signal on HSDPA but sometimes will not connect to the internet, also it will not receive incoming calls even tho it is showing that it has signal. Have tried setting the tilt to only use 3g, get the same results, it will show it has signal but wont be connected to the network (no incoming calls, if I try to make a outgoing it will fail).
Soft resets will get the phone working again sometimes, it seems to be somewhat random far as I can tell because I tried the phone a few days ago and it was showing 3 bars of signal +/- 1 as I was moving around the house but was not receiving calls yet again, then all of a sudden must have got connected (showed new voice mail messages and downloaded new emails)
Anyone else have any ideas? I love the tilt but its worthless to me if its not reliable, I may try flashing a diffrent rom and radio to it and hope that fixes it...
Currently
Radio 1.65.16.25
Rom is 3.5 dutty's and JockyW's 3.29 HARDSpl
Edit: Oh btw I am in the central MD area as well so it does make me wonder if it is ATT related problem and not the phone

Just a follow up - my updating HardSPL versions did not permanently fix the problem. Not sure, but it may have come back after I re-enabled HSDPA using Kaiser Tweak, although I had also changed the disconnect after settings in the Data section too. I'll continue to play and post back if I find something solid. Unfortunately, my phone is out of warranty, so getting a new handset isn't an option. One thing I do know, prior to local tower 'upgrades' by at&t, my 3G and H data connections worked great, and I never had the occasional issue I have now of not being able to call out with out a soft reset, or turning the phone off and on.

johN_is_war said:
Looks like this may be a SIM issue. I swapped SIMS with my gf and her phone (samsung A727) with my SIM got 3g fine. Her sim in my phone was fine, even HSDPA. Though I should admin, I didn't test a 3g connection that long since she doesn't have a data plan. But even when I swapped my sim back and started IM+ again it couldn't even connection at all. You may want to look into this too.
Click to expand...
Click to collapse
i used to have connection issues until i removed hidden proxies

My Tilt started acting up on 3G last night here, but I'm still not sure if it's just a simple network issue or a problem with my phone, as it's not that different from when the iPhone first hit and 3G got swamped.
I was using 3G fine last night, no problems. Running TrackMe, and messing with Google Maps a bit. Then everything stalled, had to kill Google Maps, noticed TrackMe couldn't upload. So I toggled the radio as that usually fixes this sort of thing, it gets a 3G signal, but when I connect to the network it can't connect to anything. I can make phone calls, haven't checked receiving them yet, signal strengths all look fine, it just won't do any data. If I turn off 3G, it connects and transfers data just fine.
If this doesn't go away today, I'm going to get more worried. I can use it on Edge I suppose, but damn it's slow.

khaytsus said:
My Tilt started acting up on 3G last night here, but I'm still not sure if it's just a simple network issue or a problem with my phone, as it's not that different from when the iPhone first hit and 3G got swamped.
I was using 3G fine last night, no problems. Running TrackMe, and messing with Google Maps a bit. Then everything stalled, had to kill Google Maps, noticed TrackMe couldn't upload. So I toggled the radio as that usually fixes this sort of thing, it gets a 3G signal, but when I connect to the network it can't connect to anything. I can make phone calls, haven't checked receiving them yet, signal strengths all look fine, it just won't do any data. If I turn off 3G, it connects and transfers data just fine.
If this doesn't go away today, I'm going to get more worried. I can use it on Edge I suppose, but damn it's slow.
Click to expand...
Click to collapse
Glad I posted, as soon as I got to work and tried 3G again it was fine ;-)

redbandana said:
i used to have connection issues until i removed hidden proxies
Click to expand...
Click to collapse
Well, I tried a hard reset, removed the hidden proxies still will not work on 3G HSDPA. Next step is trying a different radio/rom but I do not see how that would "fix" this thing but, I am running out of ideas of what to try and really would like the HSDPA usable for tethering to my new netbook...
~Wolf
At&t Tilt
Radio 1.65.16.25
Dutty's WM6.1 Official UC 5.2.19199 RTM
JockyW's 3.29 HARDSpl

Froyo + WiFi = disabled connections

So ever since I've gotten my Nexus One I've been noticing it drops out of a WiFi way too often. It does it both at home and at work on Wireless routers using the latest firmware. I've set the sleep policy to never go to sleep but most of the times I wake my phone up, I'll find it on 3G instead of the full strength WiFi it should be on. On 2.1 when I'd go into WiFi settings it would show the connection and say something along the lines of "Connection unsuccessful, tap to try again" and on 2.2 it just says "Disabled, Secured by blah blah blah". If I retry, it ALWAYS connects and WiFi will stay active for a short period of time before falling back to 3G.
Is there some way I can tell Android to retry the WiFi connection if it fails instead of just giving up? I've been looking through the WiFi API's on the Android Developer site and I'm this close to writing an application that will attempt to mitigate this issue for me.
If I'm within range of one of my pre configured networks, I want the phone to try it's hardest to stay on WiFi. If it loses connection, retry. It it can't get it after 5 retries, wait five minutes and try it again, don't just give up and mark the connection as disabled.
I've read tons of threads about people with WiFi issues and people always say "it's the router, it's the channel, etc, etc" but my WiFi works perfectly fine as long as there is a human to reconnect it if it drops.
Anyone else in the same boat as me?

ok so apparently I'm the only one with an N1 and a WiFi issue.......

I have the same exact issues.

I have the same issue as well and if it stays on I have to turn wifi off and back on so it will connect properly
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same issue here. i had been looking for an app that would force the connectivity, but the market doesn't seem to have it. just a bunch of crappy wifi on/off switcher management apps. i'm surprised that no one has hacked this function or built an app for it.

It's certainly a very annoying problem. Mine will go to known good wifi networks, at work, at home and at other locations where my other devices work flawlessly. I have a coworker with the exact same firmware (we updated using the same file) on a nexus one that has never seen this problem, which I find odd, but I'm fairly new to Android. It looks like a software or driver issue to me, but as I said, I'm new to Android.
My device shows the known networks as "Disabled", but I can connect manually.

Looks like it's worth me coding up an App to fix this then.

what kernel are you using? i used to have that problem but that has gone away with newer kernels. unfortunately a new problem has arisen where after being in standby for a while, wifi shows as connected but doesn't have an outside ip. wondering if its my rogers modem or not.

y2whisper said:
what kernel are you using? i used to have that problem but that has gone away with newer kernels. unfortunately a new problem has arisen where after being in standby for a while, wifi shows as connected but doesn't have an outside ip. wondering if its my rogers modem or not.
Click to expand...
Click to collapse
2.6.32.9-27220-g328f560
android-[email protected]#1
I've never tried a new kernel.. Is this something I should look into?

I'm running the same kernel.

BootsSiR said:
Looks like it's worth me coding up an App to fix this then.
Click to expand...
Click to collapse
Personally I wouldn't do any work towards writing an app to fix this since it looks to me to be an OS or driver issue that should be resolved in a future release (hopefully in very short order).
An app would really just be a band-aid, but I'm the lazy type and I can deal with using my cell ular data when I don't feel like reconnecting my wifi.
Full disclosure: I'm a crummy programmer and it takes me forever to write stuff so I'm usually less inclined to do it.

w9ndb said:
Personally I wouldn't do any work towards writing an app to fix this since it looks to me to be an OS or driver issue that should be resolved in a future release (hopefully in very short order).
An app would really just be a band-aid, but I'm the lazy type and I can deal with using my cell ular data when I don't feel like reconnecting my wifi.
Full disclosure: I'm a crummy programmer and it takes me forever to write stuff so I'm usually less inclined to do it.
Click to expand...
Click to collapse
I'd rather take the time to fix it then wait for an update that may never arrive. Always fun digging into the API anyways

That's cool. I still find it a bit troubling, though, that some devices see it and some don't, using the same firmware, on the same wireless networks.
I guess it could be a board rev. difference or an app conflict or something. ::shrugs::

I have a similar problem. I use APNdroid to keep cellular data off and use wifi, but I continually have to reconnect wifi no matter what if I am not actively using it. Defeats the purpose of push email.
I downloaded APNdroid after checking data usage and finding that with wifi on there was still significant 3G leakage. Especially confusing with wifi set to never sleep and plugged in overnight.
On the plus side, APNdroid has netted me a lot more battery life, I can almost get two days and one night. I almost never use my spare battery anymore.

Just as an additional data point, I am having the exact same issue with 2.2 FRF83 (I had been on FRF50).
It looks to me like it is simply scanning all of the time and never associating with a known network. I'm not sure why it flags them as "Disabled", however.

Have you guys tried to set the "wi-fi sleep policy" to "never"
if not, try this:
Wifi settings->menu->advanced->wifi sleep policy->Never

safeplayer22 said:
Have you guys tried to set the "wi-fi sleep policy" to "never"
if not, try this:
Wifi settings->menu->advanced->wifi sleep policy->Never
Click to expand...
Click to collapse
Yeah, it doesn't help, that was one of the first things I tried. Any time I leave and come back, the networks show as "Disabled". It's a frustrating issue in that it isn't consistant. It's 80% fail, 20% work.

I had my g1 for a year now and just now got my n1. I havent rooted it b/c of this bug. At first i couldnt listen online radio b/c as soon the display went out it would buffer the whole time. I played with the wifi router and the n1 wifi settings an managed to fix it somehow, BUT when i wake up in the morning for some od reason it lost connection and never reconnected again. So i can hear online radio with the display out but after some hours w/o online radio and just in standby it loses wifi connection and never connects again
This issue is not new. There is a thread on the google forum many pages long. Nobody hase even a clue where it could come from. Some1 on the forum said if u call support they will tell its ur routers fault.
The n1 completly ignores the sleep policy settings.
I have rooted two g1s with goldcard and still using one w/o a problem.
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Zapo said:
I had my g1 for a year now and just now got my n1. I havent rooted it b/c of this bug. At first i couldnt listen online radio b/c as soon the display went out it would buffer the whole time. I played with the wifi router and the n1 wifi settings an managed to fix it somehow, BUT when i wake up in the morning for some od reason it lost connection and never reconnected again. So i can hear online radio with the display out but after some hours w/o online radio and just in standby it loses wifi connection and never connects again
This issue is not new. There is a thread on the google forum many pages long. Nobody hase even a clue where it could come from. Some1 on the forum said if u call support they will tell its ur routers fault.
The n1 completly ignores the sleep policy settings.
I have rooted two g1s with goldcard and still using one w/o a problem.
-------------------------------------
Sent via the XDA Tapatalk App
Click to expand...
Click to collapse
Well, I know fore a fact it's not my access point. I am a network engineer and worked on wireless systems for years and debugging these types of problems is something I'm a bit obsessive about. This stinks of a software or driver problem to me. It could potentially be a hardware revision issue since we have a N1 that works perfectly in all scanerios.
I've tested this with the following access points:
Apple Airport Extreme
Apple Airport Express
Meru
Cisco 1231
Cisco 350
Belkin pre-n
Linksys WRT54G stock
Linksys WRT54G dd-wrt (I forget the build number)
Soekris Engineering running pfSense
All exhibit the same behavior, while my control devices (Apple iPhone 3g, Apple Macbook Pro and a MyTouch 3g running Cyanogen 2.1).
I wasn't aware that this was related to rooting, I'd be more than happy to move back to a stock ROM if that solved my problem. Maybe I'll try that today if I get some time.
Could you possibly post a link to the google forum you're referencing?
I'm currently digging through the alogcat output to see if there is anything interesting in there.

This issue is worse since I upgraded to 83. I'm actually holding off to try CM6 when it comes out to see if there is any better performance there. I'm not sure if he uses updated drivers or kernel that may give better wifi performance.

Lost data/internet today...verizon rep hard reboot

So today my data/internet 3g went down...I could receive calls send texts but no 3G verizon rep needed with my cell for a while kept going on how task killer and lookout was bad for my cell and was likely causing the problem...whatever I said and he couldn't figure it out do he hard reset...guy mentioned saving apps to SD card so here come
My noob question how do I save my apps to SD cars? And had anyone had 3g loss issues like I did today?
Sent from my DROID BIONIC using XDA App

My Back up
Get https://market.android.com/details?id=com.rerware.android.MyBackup&feature=search_result. Backs up everything to mem card including sms and call records. Warning do not back up contacts or calender. If they are already synced to google or BUA you will get duplicates.

Nice thanks for tip
Sent from my DROID BIONIC using XDA App

Don't bother with the hard reset. I tried it, it didn't work. I still lose 3g frequently.

I had that issue yesterday in Michigan. So far so good today.
We well see how it goes the rest of the day.
Sent from my DROID BIONIC using XDA App

Oh yea!? Well. **** I already had to guy reset already was up late setting everything up again oh well let's see if it's all good today
Sent from my DROID BIONIC using XDA App

--

Same here
I am losing 4g/3g pretty frequently now as well. When it goes off, it doesnt seem to want to come back - but a reboot does it.
The only thing I have kinda noticed is that if I am wifi, then leave the wifi area (thus disconnecting) it tends to drop the 4g as well and wont reconnect. I'll have to test this some more, but thats all I can tell so far.

buddhatown said:
I am losing 4g/3g pretty frequently now as well. When it goes off, it doesnt seem to want to come back - but a reboot does it.
The only thing I have kinda noticed is that if I am wifi, then leave the wifi area (thus disconnecting) it tends to drop the 4g as well and wont reconnect. I'll have to test this some more, but thats all I can tell so far.
Click to expand...
Click to collapse
I am having the same problem as you, between changing back and forth from wifi to 4g and loosing all connectivity besides voice. My girlfriend has a bionic as well and has no problems whatsoever. I also do have lookout installed and she doesn't so I will try uninstalling that to see if it help and check back. But it might be a faulty phone since my girlfriend is having none of my numerus problems. dropping 3g/4g, wifi super slow when my other verizon phone is having no problems with connectivity with 3g/wifi. randomly locks on me while Im using the phone and the timeout is set at 10 minutes. And one time it totally turned off, not even just a reboot. Anyways back to the connectivity, I will try uninstalling lookout and report back! Hopefully that works.

i think verizon is working on their towers and 4g as ive had alot of data issues too until yesterday when it seemed to resolve itself.

Hmm so it may be lookout... Well I installed it again so let's see how it goes on the wifi speed I had the problem the first day I connected to my home connection but as of late its all good. Is anyone else running lookout? Post what up with your bionic running lookout. The rep did say it might be just my cell in particular but seems I might not be the only one I guess will update as day goes
Sent from my DROID BIONIC using XDA App

Ive been having the same problem with 3g. I stay on wifi most of the time but whenever I do have to leave the house or work, I will lose 3g at first.
At first, the only way I could find to fix it was with a power cycle. Since then, Ive discovered that turning on and off airplane mode seems to do the trick.
Next time you guys are having trouble, try toggling airplone mode once or twice. That has worked for me everytime.
It's not convenient, but I'm sure there is a fix in the works.

Oh nice i had tried to toggle airplane mode but just once ill give that a shot if i loose 3G again so far last night after hard reset and as of this morning everything running good even with lookout running... Might not even be lookout
Sent from my DROID BIONIC using XDA App

It is definitely not lookout. Or any other useless battery drainer. Toggling airplane mode, rebooting, etc do nothing for me. It decides when it wants to come back.

I have had the same issue once today. It was alot more yesterday.
If it keeps up, I'll be taking it back.
Sent from my DROID BIONIC using XDA App

Airplane toggle hasnt done the trick for be. Just as a shot in the dark, I removed juice defender. I do not think that is the culprit here, but anything that controls my radios is suspect at this point.

Huh i just thought about something yesterday in the morning i saw a post Bout someone developing an fm radio app and thinking about it now after i installed it thats when i started having issues... Just throwing that out there i didnt even use it though but i havent re installed it either so i dont know if that even the problem
Sent from my DROID BIONIC using XDA App

Same problem here and I've installed:
Launcher Pro Plus
Google Plus
Handcent
Keepass
Dolphin HD
Facebook
Foursquare
G Docs
GRemote Pro
Netflix
Skype
Speedtest
TuneIn Radio
Tango
Tv.com
I am not rooted yet and haven't applied any hacks/tweaks. My data connection drops whether Im in a 4G or 3G area, automatic or CDMA only.
Seems to happen randomly although this last time it happened after unplugging the Bionic from charging. Toggling airplane mode restores data temporarily. Verizon will probably issue an OTA update soon to fix this but I hope it doesn't break the root exploit or I won't install. Once we have a working ClockworkMod recovery the ROM chefs should be able to fix this...

I heard the verizon rep say that his bionic did the same thing when it was charging via computer because it was in debug mode so you might want to look into that if you charging via a computer... Maybe?
Sent from my DROID BIONIC using XDA App

I've been experimenting a bit today and it seems that anytime my phone switches between data types, the signal goes down until a power cycle or toggling airplane mode. It happens the most when my phone goes from wifi to 3g. Whenever I leave my wifi area (work or home), the phone fails to find a 3g connection. This also happens if I manually turn off Wifi. If I've been on a wifi connection for a good amount of time and then disconnect the wifi, the phone won't find 3g.
Not sure if it has to do with my settings, but figured I'd mention them here.
Most of the time, I am in a 3g area so I keep my phone on cdma only unless I'll be traveling to a 4g area. Not sure if changing the settings to CDMA/LTE will change anything but I'm going to try that next.
Anyway, this is definitely something that needs to be brought up with both Verizon and Motorola. The more people who notice and say something, the faster we'll get a fix...at least in theory.
I switched to Verizon from Sprint and I'm not going back. Despite the issues, Verizon's 3g has been 5-6 times faster than the 3g I got with Sprint. Besides that, I should have 4g by the end of the year and the 25 Mbps down I am getting in surrounding 4g areas is killer. Just hope my switch to Verizon wasn't in vane. There isn't another phone on their network that even looks halfway appealing at this time and I can't wait a month for the Vigor or anything else to come out. Plus I like motorola build quality. So, let's hope a DEV or Motorola and Verizon gets this fixed on the fly cause its definitely an annoying issue.
Anyhow, if anyone finds a workaround or solution to this better than toggling airplane mode, please let us know. Starting to get tired of pulling out my phone looking for something, only to find out that I don't have data.

[Q] Droid 4 connection issues

Has anyone else noticed their DROID 4 dropping data connectivity seemingly randomly and requiring a reboot to pick it back up? I know that I am...and I'm wondering if Motorola can't make it hang onto a data connection how hash is ever going to mmake it work right.

I haven't had any issues with data at all... LTE/3G handoffs work perfectly and everything ...And no worries, I am confident the data issues will be sorted out on the ics builds!

I have them issues. If connected via wifi no problem. But still wont be connected to the network. Requires a reboot to aquire network back
Sent from my DROID4 using xda premium

podspi said:
I haven't had any issues with data at all... LTE/3G handoffs work perfectly and everything ...And no worries, I am confident the data issues will be sorted out on the ics builds!
Click to expand...
Click to collapse
Are you running on a rooted DROID 4 with safe strap installed? Just trying to narrow down the possibilities.

For the record.
Rooted and safestrap installed running stick
Sent from my DROID4 using xda premium

liquidoc said:
Are you running on a rooted DROID 4 with safe strap installed? Just trying to narrow down the possibilities.
Click to expand...
Click to collapse
Rooted stock, no safestrap.
Though I doubt safestrap is causing data issues, or fixing them for that matter.
While I do plan on flashing some custom ROMs at some point, I have to admit that I'm very happy with the stock rom. Performance is very good, smart actions are actually pretty great (though there are of course 3rd party apps that do the same thing), and the camera app works pretty well.
My only complaint are the window transitions, blech. Yea, you can disable them, but then all the eye candy goes away completely! Ah Moto, why no middle ground?

I have had data connection issues on all the ICS ROMs but data on stock has been pretty solid.

Did you just port your number from another carrier to verizon? I had the same issue plus some and called verizon and they fixed it on their end. Hope this helps.
Sent from my DROID4 using XDA

I had a few problems with my data just going out for a few minutes on the stock rom. I would be browsing the web, and then a page would just not load. I noticed my signal indicator was grey and not blue, and thus I wasn't getting a data connection. I just waited a few minutes and it came back up.
I never really though too much into it because I expect these small things to happen on such a big wireless network.

deturbanator said:
I had a few problems with my data just going out for a few minutes on the stock rom. I would be browsing the web, and then a page would just not load. I noticed my signal indicator was grey and not blue, and thus I wasn't getting a data connection. I just waited a few minutes and it came back up.
I never really though too much into it because I expect these small things to happen on such a big wireless network.
Click to expand...
Click to collapse
This is exactly what happens to me. It almost seems like a session timing out and renewing but I don't have a clue how the LTE network works.

Had the same data issue.. went to Verizon store and got a new SIM card (free) and problems cleared right up. Evidently the old SIM card did not get activated properly in their system.

I'm also having connection problems from time to time. I'm in a 3G only area. I'm running a stock non-rooted phone. Usually, I can get the connection back with a reboot. It's still a pain in the ass, I shouldn't have to deal with. I've called Verizon a few times. Its like talking to a wall with them. They act like you are the dumbest person in the world. Hopefully the next update can clear this problem.
Sent from my DROID4 using xda premium

After dealing with this problem for over 2 months I finally found an answer.
I have had this problem since day 2 and after getting the run around several times at the Verizon store (They claimed it was because they were upgrading to LTE in the area, which they said we'd have within 1 month over 2 months ago) they told me there was nothing they could do and suggested I call tech support (I don't know why I didn't think of that). I called tech support and talked to a very helpful woman, after describing my problem to her she asked me what phone I had, she knew the issue right after I told her it was the Droid 4. She told me it was a well known issue with the Droid 4 and that they expect a patch to be released at the end of the month (July) that would address the problem. She said that some people have had temporary success with toggling airplane mode (this has never worked for me but rebooting a few times does) and that having WiFi on, even when your not connected, can knock your data connection out (I have been able to reproduce this once so far).
So that's it. Keep your WiFi off when you don't need it, reboot when you have problems, and hopefully it will be fixed at the end of July.
I'm very disappointed with my Verizon store. Some of the employees I talked to owned a Droid 4 themselves and said they had the same problem and still claimed it was tower work. Either they were misinformed, stupid, or they were lying to me (who wants to buy a broken phone).

My Droid 4 does this in 4G mode. I've read that it's due to the nature of SIM cards. The network constantly vets and authorizes the card's access. If this vetting fails, you get the "white out", as I call it. It might clear up on the next pass, or you might have to reboot. My "solution" is to keep it in 3G mode. As for getting a fix at the end of the month, I'm not holding my breath, as I've read that that's VZW's standard response to just get the customer to shut up and go away.

I've been having the data dropping issue as well for the past few weeks. Running stock GB, rooted with safe strap, but have yet to flash a custom ROM. I thought the issue might be because I'm on a legacy Alltel plan with PRL 14012, which is way outdated...
Well, today I believe I finally found the source of what was causing the issue for me personally, from an unexpected source...Flipboard.
I've found myself glancing at it a bunch at red lights when I'm driving, or sitting in a waiting room, etc. Today I was driving though, and noted towards the end of my trip that this was the first time in weeks the phone hadn't once lost it's data connection for the entire drive. After reflecting for a moment on what, if anything, was different about this excursion, the only thing I could come up with is that I hadn't used Flipboard since I left the house. Even though my initial reaction was to seriously doubt a respectable app like that could cause such an issue, I had nothing else to go on. So, for the hell of it, I picked up my phone and fired up Flipboard...
Within 5-10 seconds of clicking it...BAM...gray 4g icon and no data would load. Needless to say, I uninstalled Flip**** right away...then reinstalled so I could comment on it in the market, then uninstalled again, and haven't dropped data at all in the last several hours. I also took note that a guy with a Droid Razr Maxx left a comment complaining that Flipboard was actually causing random reboots for him.
I don't know if any of you have Flip**** installed, or why you're having similar data issues, but if any of you do happen to have it installed, try uninstalling from the phone...not the market. Then, turn your phone off, pull out the SD card and SIM for a moment or so, put them back in, power up the device, and see if that might possibly help alleviate the constant data dropping. If I find I start dropping data again, without Flipboard installed, I'll update this post. Good luck.

No Flipboard on my phone. I'm glad you found an answer to your problem though.
Tappin' and talkin' with Tapatalk.

I've been having problems since Verizon turned on 4G LTE in my area. Once a day I have to remove my SIM card. If I don't, the 4G is very unreliable. Could it be a bad SIM card? Or maybe the fact that they just activated it here and they're working out the bugs? Anyone have any ideas?
I also forgot to mention, I've got a Motorola XOOM 4G LTE And have had not one single connection problem since 4G went live in my area.
Sent from my DROID4 using xda premium

I just have the data connection issue when ever i flip on wifi then disable it .. a reboot is required for data to work again regardless if i force 3g or if i am trying to use lte.. guessing it is a software bug.. i never seem to have a connection issue if wifi wasnt used prior.
Sent from my DROID4 using Tapatalk 2

podspi said:
My only complaint are the window transitions, blech. Yea, you can disable them, but then all the eye candy goes away completely! Ah Moto, why no middle ground?
Click to expand...
Click to collapse
I know this thread and comment are old, but if you use Spare Parts, you can change the Window Transition speed to Fast and then your phone seems much faster/smoother. Don't mess with Window Animation speed if you want to keep th TV-like power off blip.

My Droid 4 Connection Issues
taintphuck said:
I've been having the data dropping issue as well for the past few weeks. Running stock GB, rooted with safe strap, but have yet to flash a custom ROM. I thought the issue might be because I'm on a legacy Alltel plan with PRL 14012, which is way outdated...
Well, today I believe I finally found the source of what was causing the issue for me personally, from an unexpected source...Flipboard.
I've found myself glancing at it a bunch at red lights when I'm driving, or sitting in a waiting room, etc. Today I was driving though, and noted towards the end of my trip that this was the first time in weeks the phone hadn't once lost it's data connection for the entire drive. After reflecting for a moment on what, if anything, was different about this excursion, the only thing I could come up with is that I hadn't used Flipboard since I left the house. Even though my initial reaction was to seriously doubt a respectable app like that could cause such an issue, I had nothing else to go on. So, for the hell of it, I picked up my phone and fired up Flipboard...
Within 5-10 seconds of clicking it...BAM...gray 4g icon and no data would load. Needless to say, I uninstalled Flip**** right away...then reinstalled so I could comment on it in the market, then uninstalled again, and haven't dropped data at all in the last several hours. I also took note that a guy with a Droid Razr Maxx left a comment complaining that Flipboard was actually causing random reboots for him.
I don't know if any of you have Flip**** installed, or why you're having similar data issues, but if any of you do happen to have it installed, try uninstalling from the phone...not the market. Then, turn your phone off, pull out the SD card and SIM for a moment or so, put them back in, power up the device, and see if that might possibly help alleviate the constant data dropping. If I find I start dropping data again, without Flipboard installed, I'll update this post. Good luck.
Click to expand...
Click to collapse
I don't have Flipboard, however I noticed connection issues within 12 hours of getting my phone. At the time it was stock GB. I took it back to the store, he called tech support. Between the 2 of them, my phone was hard reset, the SD and SIM cards were pulled and the phone rebooted, they fiddled with settings, tech support tried to turn on data from their end, nothing worked. I noticed I lost my data connection when the Smart Action for battery saver clicked on. It was like it got stuck and the phone couldn't turn on data anymore. I did a factory reboot, and got data back. I turned on that first smart action, lost data connection again, it wouldn't turn back on. So I did another factory reboot, disabled that "Smart" Action, and been ok since then. I do still loose my connection, but I am able to get it back if I turn wifi on. Not sure why, but it works most of the time. Some days I still have data if I turn my wifi off, other days i have to leave wifi on if I want to use my 4g. I have my phone rooted, running GB and loving Spirit FM..(Having FM radio was the only reason why I rooted my phone..can't live without my FM!!) Is there anything I can do to get my data connection to stay on?
BTW an OTA update has occured for GB, but it doesn't seem to have fixed the problem.

Anyones Data just turning off by itself?

Ok So me and my wife just got our T-Mobile Samsung Note 7's about 2 weeks ago. But we have noticed that randomly we will look at our phones and we will have no Data/signal And the only way to resolve it seems to be to reboot. It is quite annoying. Anyone know how to fix this?

Not sure if this will address your exact issue, but when i first got my phone Binge On was affecting my data, so i turned it off and i am now seeing better performance.
Sent from my SM-N930T using Tapatalk

Wife and I have both had this issue. I have binge on and she doesn't so I don't think it's that. Not sure what caused it. It's happened to her twice now.

My wife and I are also getting this it sucks.

Happened once to me, just turned airplane mode on and off and it was back.
Sent from my SM-N930T using XDA-Developers mobile app

It's happening to me after long periods of inactivity, sleeping, working etc. A reboot has been the only remedy thus far, I've tried everything and playing with tons of settings..

It happened to me twice today. but never happened before. I just restarted the phone and it was back on. Not sure why though.

Same thing happening here. I started using "Connection Stabilizer" and I haven't seen it repeat yet.... Two days since last issue...
Sent from my SM-N930T using Tapatalk

Happened to me several times at home. Reboot didn't work once. Pulled the sim and put it back in. That worked. Reboot worked next time. And airplane mode the next. Hope the next software update fixes the issue.
Sent from my SM-N930T using XDA-Developers mobile app

Also happens to me a couple times a day. I either reboot or wait about 5 minutes for data to return.

i work on train hapens to me sometimes when im in tunnel and lose signal for awhile have to turn on and off airplane mode and then comes back doesnt happen much but shouldnt happen at all.
Sent from my SM-N930T using Tapatalk

I'll throw in that it has happened to me. It just eventually connects again. It hasn't happened recently.

There are issues with the radio it shipped with. It'll hop off LTE and switch to 4G also and refuse to go back in a timely manner. I've called on it and they're aware of it.

About 2 nights ago, my device showed that I had full 4g signal but I couldn't do anything that used data (i.e. Boom Beach, Chrome, Clash of Clans, etc.). I tried rebooting, airplane mode and rediscovery of the network in settings. None of this worked for me. I ended up connecting to Wi-Fi and using that for about an hour. About this time is when I could finally use my data again over 4g. I have Binge On off (has been since it was introduced). I checked to see if T-Mobile was having an outage, but it didn't appear so. Reseating the SIM card also did not work. Then I started to think, "It's after September 1st and T-Mobile One just started. Maybe they started the data throttling (I mean deprioritization...)." I normally use anywhere between 25-50GB a month. Normally on the higher end if I flash a new ROM and have to re-download my data. With setting up the Note 7 I am nearing 50GB. In the fine print of the T-Mobile One it stats that data could be deprioritized if the user goes over 26GB. If I remember it drops down to a speed in the KBs. I am wondering if my connection was working, but was just to slow at that time period to really do anything. Just a thought I had, and felt I would share.

Hey All, I had the same issue with mine. I called T-Mo reference this and their solution seems to have worked for me.
They walked me thru manually disconnecting from the network and rescanning to look for towers. After doing that a couple times, it seems to have resolved itself, as I haven't experienced the issue or noticed it again.
From Settings, Select - Connections - Mobile Networks - Select Network Operators - Search Now: Confirm "Disconnect Network" OK. Upon confirming your phone will search for available networks and show a list of available. Select T-mobile or your provider.
I did this a few times then, powered off and on. Then it seems to get significantly better. I did see the signal drop out 1 more time the day that I did the above steps. But that was significantly less that it happening every 15-20 min. Since that day, I have not experienced the mobile network signal drop again.
Hope it helps anyone.

I am having a weird issue where in certain huge areas I lose reception, then it comes back about 15-20 seconds later and then again does this. I thought it may just be bad tower positioning, but it happened to me again in a totally different part of another city. I was able to get a replacement before the recall luckily, but the same thing is happening. This specific issue happening with anyone else?