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[Q] Bad Charging Port. Anyone else had this?

Got an NC for Christmas and after reading all the awesome help on here got it rooted and set up the way I wanted it. So I plug it in night before last and it wont charge. Had to hold it at a certain angle then when I let go it would quit. I call B&N and they were gonna send me a cable. I said no the port is bad and I tried another usb cable and got the same result. So they are sending me another NC should be here tomorrow. I had barely 20% battery when I restored it to stock (which they told me to do before sending it back) or I would have been screwed. Anyone else had his problem? Also she told at first that another USB cable wouldn't work on it?? Anyone else use another cable or phone charger?
Thanks again for all the great info on here!!

All I know is that the mini-usb port on my NC -- where the charging cable plugs in -- is a mess. I have to insert the plug at a sharp angle and wiggle/force it, before it will go all the way into the port. (lame!)
On another note, the black plastic around the larger USB plug at the other end of the cable fell apart completely on the second day I had the NC. That end of the cable is now being held together by electrical tape. (even more lame!)
I'm considering an RMA for the entire unit to try my luck with a new one...
PS: performance wise, once rooted, this thing kicks total ass for $250!

Yeah, once mine is plugged in if I push the cable around it will stop charging.
I wonder if that Tear down gave us a reason for this?

After reading lots of posts over the past months it seems the port/plug is the most often reported problem .. I have two units and one (the first) is just fine, the other had difficulty with plug insertion but once inserted was fine. I tried the plug from #2 on #1 and yup, it was a problem to insert, so perhaps the B&N supplied cable is the problematic part, not the NC itself?
Saw that the EU has/will 'standardize' on the uUSB for charging .. personally don't understand ... it can't make that much difference in design/mfg and the miniUSB is very much more preferable to me .. sturdier it seems ... but it is what it is and I still love my NC!!!!

Patmos00 said:
Got an NC for Christmas and after reading all the awesome help on here got it rooted and set up the way I wanted it. So I plug it in night before last and it wont charge. Had to hold it at a certain angle then when I let go it would quit. I call B&N and they were gonna send me a cable. I said no the port is bad and I tried another usb cable and got the same result. So they are sending me another NC should be here tomorrow. I had barely 20% battery when I restored it to stock (which they told me to do before sending it back) or I would have been screwed. Anyone else had his problem? Also she told at first that another USB cable wouldn't work on it?? Anyone else use another cable or phone charger?
Thanks again for all the great info on here!!
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Click to collapse
NC #1 that I got last Thursday had a fault USB port, as in I had a b!tch of a time getting the USB cable inserted, but managed it twice on Thursday for initial charge and a second time to try something sideloaded from Calibre. (Actually was about to return it as soon as I got it home and had trouble with the cable insertion until just as I was about to give up and pack it up, the cable went in...)
The next morning no amount of fiddling would allow me to insert the cable, so I factory reset and went back to the B&N for a horrid cs experience before they finally deigned to replace it. NC #2 the cable inserts MUCH more readily into...
Crossing fingers that nothing else goes wrong with #2. Ended up giving up on a pushed 1.01 update and sideloaded it last night, but first try was a phail, 2nd try went as expected. They need a user fw check and initiate fw update app as their OTA doesn't seem to be very robust or even work AFAICT.

cutterjohn said:
NC #1 that I got last Thursday had a fault USB port, as in I had a b!tch of a time getting the USB cable inserted, but managed it twice on Thursday for initial charge and a second time to try something sideloaded from Calibre. (Actually was about to return it as soon as I got it home and had trouble with the cable insertion until just as I was about to give up and pack it up, the cable went in...)
The next morning no amount of fiddling would allow me to insert the cable, so I factory reset and went back to the B&N for a horrid cs experience before they finally deigned to replace it. NC #2 the cable inserts MUCH more readily into...
Crossing fingers that nothing else goes wrong with #2. Ended up giving up on a pushed 1.01 update and sideloaded it last night, but first try was a phail, 2nd try went as expected. They need a user fw check and initiate fw update app as their OTA doesn't seem to be very robust or even work AFAICT.
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Sounds like the charging port is a piece of crap. Still love the NC but I dread everytime I have to plug it in to charge it. Also when I plug it in to the computer or the wall the screen goes crazy and is virtually unusable. Read a few cases on here but no real explanation as to why.
As far as the update. Had to sideload it on both of the NC's i have had. Never would push it to it. Strange.

My first NC had a bad charging port. I returned it immediately. The second is fine.
sent from my NookColor

gmanvbva said:
My first NC had a bad charging port. I returned it immediately. The second is fine.
sent from my NookColor
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Does your screen act up when plugged in? Mine does either plugged in the wall or the computer. Just curious how many people have this issue??

I haven't returned mine. The cable that comes with it is difficult to insert, but if I fiddle with it, it goes in. I have a generic cable that I use to connect it to my PC and it charges it, too. It may be slower and doesn't indicate that it is charging, but if I leave it plugged in all night, it is fully charged in the morning.

zdrifter said:
Saw that the EU has/will 'standardize' on the uUSB for charging .. personally don't understand ... it can't make that much difference in design/mfg and the miniUSB is very much more preferable to me .. sturdier it seems ... but it is what it is and I still love my NC!!!!
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Click to collapse
You do realize the NC (and most phones) uses MicroUSB, right? And actually MicroUSB is rated for more insertions and is sturdier.
The reason the NC's cable is a PITA is because it's not a standard MicroUSB, it has extra pins on each side to deliver the 1.9A of current that the NC charges at.

gmanvbva said:
My first NC had a bad charging port. I returned it immediately. The second is fine.
sent from my NookColor
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ignore bad post

Patmos00 said:
Does your screen act up when plugged in? Mine does either plugged in the wall or the computer. Just curious how many people have this issue??
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Mine double enters characters when on the charger

khaytsus said:
You do realize the NC (and most phones) uses MicroUSB, right? And actually MicroUSB is rated for more insertions and is sturdier.
The reason the NC's cable is a PITA is because it's not a standard MicroUSB, it has extra pins on each side to deliver the 1.9A of current that the NC charges at.
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Great info. What I was wondering about. One question....will it hurt the NC port to use a standard micro usb cable to charge or connect to the computer?? I did on my first one and thought that may have been the reason it went bad.

Patmos00 said:
Great info. What I was wondering about. One question....will it hurt the NC port to use a standard micro usb cable to charge or connect to the computer?? I did on my first one and thought that may have been the reason it went bad.
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I would not think so, in fact if that were the case I'd hope B&N would have had the jack not fit normal MicroUSB cables, but who knows.
Also B&N knows users aren't going to unplug the cable from their charger and plug it into their computer.. At least a reasonable number of users won't do this, although I might be the exception having a MiniUSB and MicroUSB dangling out from under my monitor for plugging in stuff
I've plugged mine into my computer numerous times, no problems so far. It does charge from any USB source, albeit slow.

On the new one. No.
Patmos00 said:
Does your screen act up when plugged in? Mine does either plugged in the wall or the computer. Just curious how many people have this issue??
Click to expand...
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sent from my NookColor

Patmos00 said:
Does your screen act up when plugged in? Mine does either plugged in the wall or the computer. Just curious how many people have this issue??
Click to expand...
Click to collapse
Yep. #2 has that problem while #1 did not. I notice it on #2 as soon as I had gotten home and had it charging and was trying to do the setup/registration... It was an exercise in frustration...
I'm going to be letting #2 discharge today, then do a full charge and carefully track how much time I get off the charge since I've read a battery runtime thread on the B&N forums. (Very low backlight & WiFi off.) Might need to return #2 for battery problems as it seems very short to me although I have not been keeping careful track of how long I've been running between charges...

cutterjohn said:
Yep. #2 has that problem while #1 did not. I notice it on #2 as soon as I had gotten home and had it charging and was trying to do the setup/registration... It was an exercise in frustration...
I'm going to be letting #2 discharge today, then do a full charge and carefully track how much time I get off the charge since I've read a battery runtime thread on the B&N forums. (Very low backlight & WiFi off.) Might need to return #2 for battery problems as it seems very short to me although I have not been keeping careful track of how long I've been running between charges...
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It is very frustrating! Guess will just have to quit using while charging. About the battery, are these like the new phones where you can just charge them each night? I do this on my Droid X just wondering if it would hurt these batteries?

jerrykur said:
Mine double enters characters when on the charger
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I have this problem. I believe this is caused by the AC adapter. I went to my local B&N and hooked up my nook to their charger and had no problems. I called B&N support and explained the problem to them. They said they would send me a new AC adapter which should have arrived yesterday. It hasn't arrived yet but I think that should fix the problem.
I also have a problem with having to insert the micro usb in at a funny angle, but once in it charges.

vagabondv said:
I have this problem. I believe this is caused by the AC adapter. I went to my local B&N and hooked up my nook to their charger and had no problems. I called B&N support and explained the problem to them. They said they would send me a new AC adapter which should have arrived yesterday. It hasn't arrived yet but I think that should fix the problem.
I also have a problem with having to insert the micro usb in at a funny angle, but once in it charges.
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Think I will call them as well. Just to calm my OCD.
Yeah I have insert my USB at an angle as well. Once there though it is fine.
Would like to know about the battery though as I stated in a post above.

My sister bought one on Monday with a bad port. She took it back and got a new one.
BTW - My sister so liked my rooted Nook she went and bought one. She came straight to my house to have me root and install apps.

[Q] nook charger colors meanings

Hi,
I Just noticed That when I plug it into my computer the nook charger has an orange/Yellow LED color, but when I plug it into another computer it has a green color - without any relation to how much battery he has.
At first I thought that orange means charging and green means full But apparently that's not true.
Thanks.
P.S
-- I wouldn't have even bothered asking this if it weren't for this rule:
New members (those with fewer than 10 posts) are not permitted to post to development-related forums.
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EDIT:
Figured out the problem, the other computer slow usb ports were just not fast enough to chrage it, so the nook charger lighted green

Today, for the first time, I noticed my Nook Color USB power cable had an illuminated red colored "n". And that was while the cable was unplugged from the Nook Color itself. (But, obviously, while plugged into the wall charger.)
I thought to unplug the charger from the AC wall power. It takes several seconds for the LED to stop glowing. I waited about 15 seconds after the light was not visible before I plugged the charger back into the AC socket. The cable glowed red again.
Upon plugging the cable into the Nook Color, the cable shows orange again. (As I'd expect, since it's been a couple of days since I last charged my Nook.) The battery icon on the top status bar is "filling", so I think it's actually charging.
I'm used to seeing a green "n" when the battery is full. And orange/amber/yellow when charging. Until today I have not seen a red "n" at all.
[Later, the same day... .]
I -do- find the battery is fully charging. I just have this funny feeling that I ought not leave this thing alone in the house, or take a nap, or whatever, charging. Somehow I think I'll end up on the nightly news... another "victim" of Lithium-Ion gone horribly wrong. ;-) I'll probably try, like some others I've now found via Google, to get B&N to replace the cord or charger.

Wonder if this has something to do with the poor quality of the charger? There is a thread about the chargers breaking easily and the plug bending and eventually breaking.
Just a thought...
Sent from my Nook Color using taptalk

I love both my Nooks (they serve different purposes) but the chargers/cables are very problematic. I had a perfectly working one with my first purchase but an accident destroyed the usb connector and B&N sent me a replacement. It worked for a couple of days and then died a slow death. I ordered a second Nook and got its cable confused with the third cable sent to replace the second defective one. Both worked fine, though, for a couple of days and then suddenly the N on one turned red while plugged in to the Nook or even connected to the computer. Tried it on two other Nooks and the same thing happened. So, I'll be calling in for my fourth replacement cable. I am very glad that I paid for the warranty; it has more than paid for itself with the replacement chargers/cables that B&N has sent to me.
On a side note, when I was waiting for the replacement cable and had no other Nook charging cable available, I used my Blackberry microusb charger to trickle charge the Nook. It literally took all night but at least it was up and running the next morning. It doesn't charge fast enough to use while running apps, as the battery discharges faster than the BB charger can charge the battery.
Again, I love my Nook, even with the charger/cable issues!

I'm running Froyo off the SD. Every since I've done that, I noticed that power cord never turns green when charging is finished at 100%. Has anyone else run into this problem as well?

[Q] Stock Nook: Battery too low to power ON.

Ok so this nook was bought brand new in December 2010 For my mother In-law. She hasn't used it much. So I asked if I could put Android on it? She said sure cause she hasn't used it at all. As a matter of fact the NC was totally dead when she gave it to me. So I get back to my house and put it on the stock charger. I let it charge for 2 hours. I picked it up and turn it on and all I see is this message: Battery too low to power ON. I did a search and turned up similar problems but the nc where all rooted. I'm wondering if other people have had this same problem? And what they did to solve this as it is more then likely an easy fix. A. Take it back to the store and exchange it. Or. B. Send it off for repairs. C. Someone On XDA has the answer.
Also I've done some trouble shooting like trying to reset it. Also I've used 3 Other chargers and its still not charging or turning on.
Edit: It turns on it just stays at the screen with a red battery displaying the message in the title. Also after charging for a while the screen kind of lites up like its going to turn on but only goes black after that and then comes back to the same red battery screen.

jvillejoe said:
Ok so this nook was bought brand new in December 2010 For my mother In-law. She hasn't used it much. So I asked if I could put Android on it? She said sure cause she hasn't used it at all. As a matter of fact the NC was totally dead when she gave it to me. So I get back to my house and put it on the stock charger. I let it charge for 2 hours. I picked it up and turn it on and all I see is this message: Battery too low to power ON. I did a search and turned up similar problems but the nc where all rooted. I'm wondering if other people have had this same problem? And what they did to solve this as it is more then likely an easy fix. A. Take it back to the store and exchange it. Or. B. Send it off for repairs. C. Someone On XDA has the answer.
Also I've done some trouble shooting like trying to reset it. Also I've used 3 Other chargers and its still not charging or turning on.
Edit: It turns on it just stays at the screen with a red battery displaying the message in the title. Also after charging for a while the screen kind of lites up like its going to turn on but only goes black after that and then comes back to the same red battery screen.
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what are you charging from? are you using the stock nook cable and plug?

Yes. And charging it from the wall outlet. Did that with the stock charger. my charger from my HD2 and also tried with the charger from my vibrant. All have the same affect. It has the red battery and the messege below and it also has been a total of 6 hours of charging 2 hours each with the all the chargers.

That stinks. You may have to contact B&N for it. If your using the stock and other chargers then it must be a battery failure.

altimax98 said:
That stinks. You may have to contact B&N for it. If your using the stock and other chargers then it must be a battery failure.
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Yeah seems to me thats what it must be I'll post back what I find out.

When that message is displayed, try holding the power button for 30+ seconds and then turning it back on.
That has worked for me the couple of times it seemed stuck on that screen.

RobertsDF said:
When that message is displayed, try holding the power button for 30+ seconds and then turning it back on.
That has worked for me the couple of times it seemed stuck on that screen.
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Nope its not working at all. I was wondering is there an SD card that come with the NC bought brand new from B & N?

jvillejoe said:
Yes. And charging it from the wall outlet. Did that with the stock charger. my charger from my HD2 and also tried with the charger from my vibrant. All have the same affect. It has the red battery and the messege below and it also has been a total of 6 hours of charging 2 hours each with the all the chargers.
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If you're using other chargers, it's possible that you've damages the usb port. The NC uses a non standard usb port, which has two stages. The first stage is standard 5 pin uusb communication, the second stage is non-standard 12 pin charging...
Sent from my Nexus One using XDA Premium App

Non-Standard chargers...
As far as I can tell it works fine with any microusb cord.
Their charger cables break...(bend and break) very easy. I have gone through 2.
The upside is that their charger provides power far faster than the normal microusb cords.
At this point...I'm charging mine almost exclusively from my stock evo cord.
If you don't turn off the screen when charging...it may not have enough power coming in to actually build a charge without their cable.

danger-rat said:
If you're using other chargers, it's possible that you've damages the usb port. The NC uses a non standard usb port, which has two stages. The first stage is standard 5 pin uusb communication, the second stage is non-standard 12 pin charging...
Sent from my Nexus One using XDA Premium App
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I never used another charger besides the stock charger that came with the NC. Up until this happened all that was ever used was the stock cable for charging. I only used another charging cable once I ran into these problems cause I figured the cable was damaged. Its happened to me before with other devices. But the same results happen with every cord I use. When I plug it in it lights up and shows the red battery screen. So that tells me that the cord or USB port couldn't be the problem. Cause its clearly getting power its just not charging.

Fattychance said:
As far as I can tell it works fine with any microusb cord.
Their charger cables break...(bend and break) very easy. I have gone through 2.
The upside is that their charger provides power far faster than the normal microusb cords.
At this point...I'm charging mine almost exclusively from my stock evo cord.
If you don't turn off the screen when charging...it may not have enough power coming in to actually build a charge without their cable.
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Click to collapse
When charging I can not turn the screen off it's stuck on the screen with a red battery.

jvillejoe said:
Nope its not working at all. I was wondering is there an SD card that come with the NC bought brand new from B & N?
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No. They sell it without one...the 8GB internal storage is enough for looooottts of books. The microsd was just a nice + for people with lots and lots of music.

I had this issue as well, but I found a fix!
No matter what I did or how long I let it charge, it would always have that red low battery icon.
What I ended up doing to fix it was opening up the back of the unit and disconnecting the battery cable from the unit. I then plugged it directly into the wall without the battery connected to see if it would boot, though I don't know if that was necessary, I don't even remember if it booted that way or not.. I think it did not.
Anyway I unplugged the power cable again, reconnected the battery, then plugged in the power cable and tried to boot and it booted up perfectly after that. The battery icon indicated 13% charge, but it quickly charged back up just fine.
FYI I left the unit in the car overnight right before this happened, and it was pretty chilly that night, 10-20 degreed Fahrenheit. I suspect that caused the issue for some reason, so I've been sure not to do so since.
P.S. I had to do a fair amount of googling around before I found good instructions on taking apart the NC. I think I had to take off the 2 screws under the SD card slot and use a butter knife to just pry the back off. It's just held in with clips and you can't tell it was opened except for the little stickers over the screw holes.

bstock said:
I had this issue as well, but I found a fix!
No matter what I did or how long I let it charge, it would always have that red low battery icon.
What I ended up doing to fix it was opening up the back of the unit and disconnecting the battery cable from the unit. I then plugged it directly into the wall without the battery connected to see if it would boot, though I don't know if that was necessary, I don't even remember if it booted that way or not.. I think it did not.
Anyway I unplugged the power cable again, reconnected the battery, then plugged in the power cable and tried to boot and it booted up perfectly after that. The battery icon indicated 13% charge, but it quickly charged back up just fine.
FYI I left the unit in the car overnight right before this happened, and it was pretty chilly that night, 10-20 degreed Fahrenheit. I suspect that caused the issue for some reason, so I've been sure not to do so since.
P.S. I had to do a fair amount of googling around before I found good instructions on taking apart the NC. I think I had to take off the 2 screws under the SD card slot and use a butter knife to just pry the back off. It's just held in with clips and you can't tell it was opened except for the little stickers over the screw holes.
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Thanks for the feed back. I'm wondering by un-pluging the battery from the nook if it resets it. Kind of like if a phone freezes or if your computer freezes and you pull the battery. Seems like a plan. Not sure if this is what I'll do as I'm sure its still under warranty. If it comes back and its not covered or B & N wont replace it I guess thats my only hope.

im having the same problem as well it was off for a while and now its at the red batter screen. i guess ill try and take it apart?

CLMT said:
im having the same problem as well it was off for a while and now its at the red batter screen. i guess ill try and take it apart?
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If your not worried about voiding the warranty then sure I guess its worth a shot.

So I got it fixed right. All it was was a faulty cable lol!

jvillejoe said:
So I got it fixed right. All it was was a faulty cable lol!
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I had this problem too, but I'm not sure "faulty" is the right word for the cable.
My friend borrowed my nook and returned it with a dead battery (Thanks asshole). So I plugged it into my computer at work and just got the always-on low battery message. After 45 minutes I took it to my car so I wouldn't forget it. I plugged it into my USB charger in the car using a different cable. Two hours later, same state.
When I got home I pugged it into the Nook wall charger with yet another cable (not the nook's original) and got the same thing. I searched here to see if I could figure out what was going on and decided to try the original cable with the wall plug. literally two seconds after plugging it in it started booting into Froyo.
I'm sure I didn't have four "faulty" cables. I think those that are saying you should be using the original are correct. The others worked fine when the battery wasn't empty, but mine only responded to the original once it got to the point of the unending low-battery message.

Original charger / cable required with totally empty battery
Same here. With battery completely empty and non standard cable,stuck at red battery sign forever. With orginal cable, boots fine and charges.

solution I found
Have CM7 installed on SDCard, got the battery icon, even with the unit plugged into the charger with oem equipment. Held the power button 'til the unit turned off completely, removed the sdcard, rebooted. Nook booted into stock fine, turned off, re-inserted sdcard and rebooted. All is well.

[Q] Messed Up NC

Long story short, formerly rooted NC is not being recognized by PC(or MAC) anymore via USB. Nothing happens when connected-both NC and SD card is simply not visible. Also, now it takes like 8 hours to fully charge. I restored it to stock(1.3), same story.
Help is much appreciated.

Did you try a different USB cable? I have connection problems with my original (and almost brand new) Nook cable. My old Blackberry cable works like a charm though...

The slow charge sounds like you're not using the B&N charger and cable. Unfortunately, you (seem to) need both to get a quick (< 3 hrs.) charge. Normal USB cables and chargers take forever to charge the unit.

I'm using same original USB charger that worked fine for 9 moths since I purchased brand new NC. I don't even have another cable to try. Another thing- no OTA 1.4.1 updates after restored to stock.

Happy New Year! Any ideas?

giedrys said:
Happy New Year! Any ideas?
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Personally, I'd drop by a B&N and ask to get another charger and cable, or just drop the $25 for the bloody thing and try it. Try doing it by phone if no stores nearby. If it doesn't help, return it. Not fun, I know, but sounds like you've been idled for a long time with this.
Do the lights on the cable still work like they did originally? I've got one cable that glows red unplugged, then green the second it's plugged in. No yellow while charging. I'm hoping to go argue with them at the store tomorrow to get it swapped.

Call BN customer service, and if you are registered, they will send you a new cable or charger or both for free. Its a known issue. I have gotten two cables for free over the last 14 months. Their cable use two extra pins in the cable and a higher voltage than a regular usb cable.

[Answered][Q] AHHHH! I used the wrong wall adapter now my Nook won't charge up!!!!!

I have a rooted Nook HD with cm11 using nightlies (I forget which one. I think it's 2/1/2014). So, I lost my Nook HD wall adapter and started using a different one. This one had the exact same output specs, except it had .7A instead of 1A. Then it started to not acknowledge that it was plugged in and charging. I usually leave it plugged in overnight, so I found an old Nook HD adapter (I had replaced it a few times) with loose hinges on the two prongs. It was at 95% at night, then at 12% the next morning. Later, I was out somewhere and it said the battery was at 1%. I didn't really think much of this because the green (100% charged) charger light was on whenever I plugged it in, and it has said it was at 1% before, and when I plugged it in it usually fixed it and it would display the correct battery percentage. Well, this time it didn't. I guess I had forgot about the incident the last night. I assumed it was at 100% and it would just run down normally until it died even though is said 1%, but then it died quickly. I plugged it in where I was, but I had to go so all I saw a green light on the charging light, but then I had to unplug it. When I plugged it in later at the house it showed green, orange, then turned off. I left it overnight, and plugged it in this morning and it still did the same thing. I left it that way. I just tried plugging it into the computer because I've heard that some devices use different hardware to charge via just USB, but no luck. I plugged it back into the wall. What should I do?
P.S. Before root, and when I first got it (used), I tried charging it when it was off, and it didn't charge. I never tried again. Is this normal, and could it have somehow contributed to the issue?

OK, I know that it had said I posted the above at 4:00pm. I didn't. Can someone please respond?

NMGxda said:
OK, I know that it had said I posted the above at 4:00pm. I didn't. Can someone please respond?
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Not sure what to think about this and guess no one else as well.
I assume with providing less power the electronics can compensate. Obviously, brown outs (for instance) are bad over a period of time but not as quickly as this.
More power is probably much worse.
Just don't think the charger broke the device. If you find the bn wall plug and it still didn't charge then it physically broke probably coincidence or not.
Addition: Assuming you use a smart phone why not use that wall plug? That's all I use. The bn plug is in the box.

Got a new cord and it works! It was on sale for 50% off as well. Guess I broke the cord by usinng the wrong adapter. Anyway the specs are actually something like 5.1V 2A, and the one I used was 5V .7A. Ouch. Thanks anyways!