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I have configured my Outlook mobile to work with gmail's imap service. Some of the e-mail are perfectly readable but some I recieve don't even have a message body, it is completely empty.....
Is anyone experiencing the same problems?
Cheers,
HJ
A problem all around, not just you.
http://www.gadgetell.com/2007/10/gmail-imap-giving-windows-mobile-users-fits/
I have set it up to headers only of the last 3 days and it works fine!
It worked well for 24 hours, now i can see only attachments and msg header, body unfortunately is gone.
gkirstei said:
It worked well for 24 hours, now i can see only attachments and msg header, body unfortunately is gone.
Click to expand...
Click to collapse
That is exactly my problem, is it a problem @ gmail?
hellejoep said:
That is exactly my problem, is it a problem @ gmail?
Click to expand...
Click to collapse
Think so. Cause many people have this problem.
help question to Gmail
I just sent a help question to Gmail support, let's see what comes up
I am using FlexMail 2007 on my WM6 device with Gmail IMAP4 and all of the message body appears without a problem, regardless of the format of the original message (plain, rich, HTML), so it might be the WM6 e-mail client that is causing the problem.
Google answer
Here is the Google mail support team answer:
Hello,
Thank you for your report.
We are aware of this problem, and our engineers are working diligently to
find a solution. We apologize for any inconvenience this issue may have
caused.
Sincerely,
The Google Team
Let's hope they get it fixed soon!
gmail & html mail
I also have this problem.
Gmail that is html or rich text will not show on my Kaiser. if its plain text it works fine, otherwise its a blank screen.
Also just noticed that I received an email with a pdf attachment. the attachment supposedly opened up just fine but the pdf file had the lines (it was an invoice) but no text whatsoever.
I sure hope Gmail fixes this soon, its a royal pain.
Anyone have better luck if you use the POP option with Gmail instead of the IMAP option ??
POP3 works fine for me.
Yeah this problem has been around ever since they've used imap. pop works fine, but when you send a message, it will appear as one of your inbox items.
I run the same setup, but I run gmail imap on 2 mobile devices, the TyTN II and a Nokia E65.
The E65 works well by downloading the header and then if i want to view the email it gives me the option to download the content.
The TyTN downlaods some of the emails but not others.
I went this morning into Manage Folders and then Select and Hold so that the sub menu appears and then select folder options, this brings up another menu page that gives the option to download header or full email content.
I have not managed to test this as i only have issues with emails from facebook ironically but it might solve the problem.
Tom
Tom Williams said:
I run the same setup, but I run gmail imap on 2 mobile devices, the TyTN II and a Nokia E65.
The E65 works well by downloading the header and then if i want to view the email it gives me the option to download the content.
The TyTN downlaods some of the emails but not others.
I went this morning into Manage Folders and then Select and Hold so that the sub menu appears and then select folder options, this brings up another menu page that gives the option to download header or full email content.
I have not managed to test this as i only have issues with emails from facebook ironically but it might solve the problem.
Tom
Click to expand...
Click to collapse
Its a known GMail issue with WM6. Nothing you can do on the device end will fix it. Check out the Official Google Blog.
where is the official google blog?
forgive me for asking silly questions
Here you go
http://groups.google.com/group/Gmai...8f614aef602/9ea906d95fdd8745#9ea906d95fdd8745
Hi guys,
I don't mean to vent frustrations here but I'm becoming increasingly disappointed with my T-Mobile Vario III (WM6).
My main issue lies with the email capabilities and its seeming inability to work consistently and correctly in my hands. Initially, I was not able to see the link for email attachments let alone download them.
I learned that I needed Windows Live to accomplish this. So I downloaded the CAB file, installed it, synced it with my hotmail inbox and everything appeared to be ok. Wrong.
I was able to click the attachment, which happened to be an .xls file, and download it. However, it revealed itself in 'Mail Attachments' on my SD card. Lets say the file was called Book1.xls, when I open Mail Attachments, the file is there but it has been renamed to '340000d2-330000d4' and is unrecognisable to Excel Mobile. The file is ~ 730kb. The phone suggests I go to Excel Mobile and try to open it through the application. This doesn't seem to be achievable.
What's more, when I go back to my inbox and try and re-download the file, it won't let me. It tells me it 'Cannot display the attachment'. Occasionally it will also say it 'Failed to sync folders'.
This whole process seems so much simpler on my friend's N95. Go straight to hotmail, download attachment, open with Spreadsheet and bang, it's there. Why can't the Vario III be like that?
I apologise in advance if I'm being incompetant but surely it shouldn't be this fiddly.
Thanks.
So if I understand you correctly, you can't view/open email attachments in your pocket outlook.
If that's the case, (if you're installed the latest windows cab), do have the latest version of "Windows Live" and/or Pocket MS Office '07?
Perhaps you should use a different email client (Fleximail, Profimail, (not free).
I also suggest you try the link in my signature "General Software Questions". That way, more people will be able to see and answer your question(s)
If I read things right, you are trying to download your email from Hotmail?? If this is right, then to be honest the best solution is to change to a proper pop3 address (Gmail for example).
I use Gmail on my Tytn II and have no problems downloading attachments etc using the built in Outlook client, the only thing I have done is to get another program to build a "check email" schedule.
If you aren't using Hotmail, then ignore this!
Thanks a lot guys, I appreciate the responses.
I was using Hotmail in a vain attempt to retrieve my attachments. After about 4 or 5 hours of research and effort, I decided to give up. I tried using Gmail and it works fine, as long as I don't use the html version of mobile Google. Normal Gmail allows me to save the excel file to my documents and open it with Excel Mobile.
I am satisfied, I suppose.
Thanks again.
I think you would be better of activating pop3 on Gmail and using the built in Outlook and not going through a browser, but its up to you.
If using gmail, I would enable IMAP on your gmail account, then set it up as a regular IMAP email on the Kaiser. Much better then POP on a mobile device.
I think the problem with the poster is he's opening the files directly from the mail attachment folder which is where Pocket Outlook puts the attachments with whatever name it wants to use.
What you have to do is go to your email and you'll see the attachment there with its correct name. Click and hold, choose save as and pick the location. Then you can browse to the location using windows explorer or excel and open it from there. Just like a pc.
Yeah, I worked it out: Don't use Hotmail. I configured it to use Gmail IMAP and it works fine. Now I just have the multitude of other bugs to deal with...
Thanks again.
Hi everyone,
I just can´t download the attachments of emails I receive...I make the sync, I receive the emails, but when I try do download the attachments it just don´t work (it seems that its going to download, it show that "download arrow" aside de attachment, but nothing happens and the "download arrow" just goes away...).
Can you help me with it?
Nobody?
I have just installed a new ROM and nothing...its seems to be hardware problem, and that really sucks.
With my Touch Cruise and with the same configuration, everything just works fine. With my friend´s Diamond, everythings works fine either.
However, with mine it´s impossible to download email´s attachment...damn...
Have you checked your email settings??...if not check there...click on the account your having probs with and go through the settings ie advanced settings and there should be something there regarding downloading attachments.
For my gmail account, i have all attachments downloaded when i get new emails.
Spawn12 said:
Have you checked your email settings??...if not check there...click on the account your having probs with and go through the settings ie advanced settings and there should be something there regarding downloading attachments.
For my gmail account, i have all attachments downloaded when i get new emails.
Click to expand...
Click to collapse
downloading first all headers and only after you choose witch attachments you are interested in and make anther send\receive you'll get them.
Thank you for your response.
However, this is not a settings problem. I have checked and re-checked all the settings. Actually, the settings on my Diamond are exactly the same I had on my Cruise, and are the same I have inserted into another Diamond.
It's really strange...always when I try to download attachments it shows "error synchronizing". I have already choosen the external memory to be the place to file the attachments, but it didn't worked.
On the attachments folder at the external memory it only shows some "empty" icons, but there are no attachments downloaded over there.
It is so frustrating...damn...
KukurikU said:
downloading first all headers and only after you choose witch attachments you are interested in and make anther send\receive you'll get them.
Click to expand...
Click to collapse
That's exactly what I do. On my Cruise it was the same...the header first...than choosing the files, and after all that pressing the send/receive. But this is not working with the Diamond.
It starts the procedure of downloading the files, and after all it finishes the procedure without downloading it. It also clear the "downloading arrow", as if the download had been finished...but it's not...
Exactly the same thing happens with the TyTN II in certain circumstances.
As far as I can tell the problem only arises with HTML mail and even then it seems to depend upon the mail program that sent the message attachment. If I receive an HTML message sent from Outlook by one of my clients I can download the attachment but if I send myself the same email from Outlook on my own machine the attachment disappears.
Judging by the size of the email (on the TyTN at least) the attachment is in fact downloaded but is just not visible.
Try sending yourself or getting someone to send you an email in text format with and attachment and my guess is that you will be able to download and see it.
Exactly the same thing happens with the TyTN II in certain circumstances.
As far as I can tell the problem only arises with HTML mail and even then it seems to depend upon the mail program that sent the message attachment. If I receive an HTML message sent from Outlook by one of my clients I can download the attachment but if I send myself the same email from Outlook on my own machine the attachment disappears.
Judging by the size of the email (on the TyTN at least) the attachment is in fact downloaded but is just not visible.
Try sending yourself or getting someone to send you an email in text format with and attachment and my guess is that you will be able to download and see it.
ohnophone said:
Exactly the same thing happens with the TyTN II in certain circumstances.
As far as I can tell the problem only arises with HTML mail and even then it seems to depend upon the mail program that sent the message attachment. If I receive an HTML message sent from Outlook by one of my clients I can download the attachment but if I send myself the same email from Outlook on my own machine the attachment disappears.
Judging by the size of the email (on the TyTN at least) the attachment is in fact downloaded but is just not visible.
Try sending yourself or getting someone to send you an email in text format with and attachment and my guess is that you will be able to download and see it.
Click to expand...
Click to collapse
Thank you mate. I have just tryed this, but it also didn't worked...I'm totally lost...I just don't know what to do, and I'm really planning to smash the Diamond against my bedrooms wall....hehehehehe...
Nobody? No clues?
I have already updated Diamond´s ROM, and nothing happened.
I have also called the HTC support in the US, and no way of getting the emails´ attachments downloaded...damn...
I have changed my ROM at least 4 times...now I'm using the 137.456.2, and the attachments still not downloading....frustrating....
Guys, this is my last posting regarding this matter...I promisse!!!
Unfortunatelly, this attachment issue that I have faced is too much for me. I have tryed to change the ROM...I've changed the settings...I've prayed the Lord and I've entered into an agreement with the Devil itself...and nothing happened.
The Diamond's behavior is not exactly what I've thought a up-to-date device should have.
Shame on HTC...that has acted such as a minor company...
Therefore, I'l have to get bach to Sony...Xpria here I come!!!!!!!!!
SOLUTION!!
Hello,
I too noticed this issue, and found this thread this evening in attempting to resolve it. GOOD NEWS – cracked it!
I had exactly the same issues as you, and I also had multiple Windows Mobile 6.1 devices to test with (including 2 x HTC Diamonds). All WM6.1 devices had the same issue, although an old WM5 device (original HTC Touch in fact) worked fine.
This led me to think it could well be a backend Exchange 2007 configuration issue - and indeed it was: basically a Exchange 2007-set policy to which only the newer devices would adhere to.
Very simple to change:
1. From your Exchange 2007 server go into the ‘Exchange Management Console’
2. Open up the ‘Client Access’ pane which is beneath the ‘Organisation Configuration’ tree
3. Right click on your defined rule (‘Default’ by, erm, default!) and click ‘Properties’
4. Go to the ‘Sync Settings’
5. You need to tick the (now rather obvious!) ‘Allow attachments to be downloaded to the device’
6. Click OK
7. FIXED!
FYI. when I first looked at this a few months ago, ie. when I first migrated my test platform over to Exchange 2007, I assumed here I was defining the default download policy for a given Windows Mobile device, ie. the same as you enter on the device (when selecting how much of a message header to load, how many days/weeks of past calendar etc).. where-as instead on further attention to detail it transpires you are simply giving permission / setting limits here in the Exchange 2007 interface and then you setup your actual preferences on the device itself.
Hope this all makes sense.. and brings an end to your sleepless nights!
Si
Nice.
Thank you Mate.
I have found this other solution, which I have apllied and worked nicelly:
"I have a 800w with Windows mobile 6.1 connecting to a 2003 Exchange
SP2 server. Everything is syncing just fine with active sync but when
I try to open a attachment I get nothing. It looks like its
downloading but never turns the icon to a real icon.
(...)
Well after another couple of hours on the phone with Microsoft we have
at least identifies the problem. The IIS server we have OMA on is
also hosting web services for Citrix. The Citrix licensing service
uses Tomcat for most of its functionality and when we disabled the
isapi_redirect.dll, the phone was able to download again. Looks like
its off to Citrix or Apache for the fix unless someone out there knows
of a fix. "
My problem was exactly the above: Citrix + WinMobile 6.1 + 2003 Exchange Server.
See ya!
How did you disable the dll?
How exactly did you disable the dll?
Did you Prohibit "Tomcat Servlet Engine" under Web Service Extension?
I found this blog that details the issue, however the link to his patched dll is broken:
http://thofmann.blogspot.com/2008/08/fixing-attachment-download-with-active.html
hmoroni said:
Thank you mate. I have just tryed this, but it also didn't worked...I'm totally lost...I just don't know what to do, and I'm really planning to smash the Diamond against my bedrooms wall....hehehehehe...
Click to expand...
Click to collapse
He he
Got the same problem. No clue?!?!?!?!?
Also need help!
hmoroni said:
Nice.
Thank you Mate.
I have found this other solution, which I have apllied and worked nicelly:
"I have a 800w with Windows mobile 6.1 connecting to a 2003 Exchange
SP2 server. Everything is syncing just fine with active sync but when
I try to open a attachment I get nothing. It looks like its
downloading but never turns the icon to a real icon.
(...)
Well after another couple of hours on the phone with Microsoft we have
at least identifies the problem. The IIS server we have OMA on is
also hosting web services for Citrix. The Citrix licensing service
uses Tomcat for most of its functionality and when we disabled the
isapi_redirect.dll, the phone was able to download again. Looks like
its off to Citrix or Apache for the fix unless someone out there knows
of a fix. "
My problem was exactly the above: Citrix + WinMobile 6.1 + 2003 Exchange Server.
See ya!
Click to expand...
Click to collapse
Hi
I have the same config as you:
Citrix + WinMobile 6.1 + 2003 Exchange Server.
I will try your idea.
Thanks
After having updated my HTC HD7 with the Mango official build (via Zune) i noticed a couple of strange errors/bugs that didn't exist before. Let me share those with you, hoping that some of you may have found solutions to these:
1. When replying to an email, after typing some words and adding a couple of newlines, a strange ghosting appears, it looks like the keyboard on 5% transparency being overlayed on the text. Definitely a rendering bug, very annoying.
2. The copy paste icons are different, round. However, after a copy and a successful paste, the Paste icon appears half docked to the left. Before Mango, it would slide all the way to the left, i would drag it out by swiping right. ATM it just stays there, half visible. Maybe it's a new redesign? Looks awful though.
3. Emails with attachments rarely download by single tap on the attachment. It usually informs me the download couldn't complete and fails silently. After a manual resync of email, the attachments appear downloaded. It's not my exchange server, as i had the same server 1 day ago with NoDo working just fine and i also checked with the IT staff.
4. The home screen background used to display my stats and calendar immediately. Now it has a 1 second delay between powering on the device and displaying the information over the background. I immediately see the background, but it takes a while to update the stats (eg. new emails counter). Could be a redesign as well, but definitely annoying.
That it for now, let me know if you found any of these behaviours on your phones and what can be done to solve them. Thanx.
janbulane said:
After having updated my HTC HD7 with the Mango official build (via Zune) i noticed a couple of strange errors/bugs that didn't exist before. Let me share those with you, hoping that some of you may have found solutions to these:
1. When replying to an email, after typing some words and adding a couple of newlines, a strange ghosting appears, it looks like the keyboard on 5% transparency being overlayed on the text. Definitely a rendering bug, very annoying.
2. The copy paste icons are different, round. However, after a copy and a successful paste, the Paste icon appears half docked to the left. Before Mango, it would slide all the way to the left, i would drag it out by swiping right. ATM it just stays there, half visible. Maybe it's a new redesign? Looks awful though.
3. Emails with attachments rarely download by single tap on the attachment. It usually informs me the download couldn't complete and fails silently. After a manual resync of email, the attachments appear downloaded. It's not my exchange server, as i had the same server 1 day ago with NoDo working just fine and i also checked with the IT staff.
4. The home screen background used to display my stats and calendar immediately. Now it has a 1 second delay between powering on the device and displaying the information over the background. I immediately see the background, but it takes a while to update the stats (eg. new emails counter). Could be a redesign as well, but definitely annoying.
That it for now, let me know if you found any of these behaviours on your phones and what can be done to solve them. Thanx.
Click to expand...
Click to collapse
It's true... I have the same problem. So much time to release Mango update and still have problems...
I updated to Mango and none of my email works right anymore. I have an Exchange account and 3 Hotmail accounts through WP7 (I used the m.hotmail.com setting for the 3 Hotmail accounts so everything on my WP7 is EAS.)
For Exchange it appears the conversation feature is the problem. When it is enabled I am unable to delete my email from the Exchange server using WP7 (if I am having a conversation, thus a thread - if it's a single email I can.) When the conversation feature is disabled, I am unable to delete email off the Exchange server using Outlook 2010 (I have to go to OWA or my Blackberry to get the email off the server.)
For my Hotmail accounts - I am unable to receive new incoming mail with the conversation feature enabled. So I obviously disabled it. I also have my Hotmail accounts as POP3 through Outlook 2010. For each POP3 account, Under Advanced Settings I have selected, "Remove from server when deleted from 'Deleted items'" selected. After the Mango update that no longer works for Hotmail or Yahoo (I used to have Yahoo through WP7 but recently took it off.) To remove from the server from your computer you now you have to log into Hotmail/Yahoo via the website and delete it. WP7 will delete it (only if you haven't already deleted it from Outlook, thus you can't delete email from Outlook anymore) - WP7 is now the main manager of my POP3 accounts which shouldn't be the case.
When I first updated to Mango I was unable to get WP7 to delete from the server for any of my POP3 accounts or Exchange. I uninstalled and reinstalled the accounts I could, but with WP7 you can't do that with the main Hotmail Account - which led me to a reset. After the reset nothing is better. I also deleted all my accounts from Outlook 2010 and added them again. Nothing. I have this on Microsoft's forum and found out that people who use the Hotmail Connector are not having the "delete from server issue" when using Outlook 2010. I don't need the Hotmail connector as I use Exchange (I don't need or want all my stuff on a bunch of servers.)
I haven't heard of anybody else experiencing this. I have a ticket open with my Hosted Exchange provider - I know the dude that will talk to me tomorrow... I am hoping he can help me with Exchange - but to tell you the truth how??? Everything is syncing fine - I can send/receive email and my contacts and calendar sync as well. It's just getting the email to delete from their server - I shouldn't have to pick between Outlook or WP7 - both should delete.
I have thrown everything at this I can think of... calling AT&T will do nothing because they are stupid. I have a Nokia N900 a Blackberry and multiple computers (I am kind of a tech fan) and having email that should be DELETED off the server keep showing up all over the place is just not working for me. I don't want to walk away from WP7, I really like it - but I have no idea how to fix this.
Any feedback would be greatly appreciated...
(Sorry my first post is this long drawn out diatribe of email sync dysfunction - but unfortunately that is my life right now. Hoping somebody can help lift me back into the light - where I used to be when my email synced to all my devices flawlessly... life before "Mango." )
Thanks for your patience....
Sandy
(I searched for Mango problems and landed here - but didn't realize that this is HTC - I have an LG Quantum. So sorry - my bad (Hanging my head in shame right now)...
bluetooth
Bluetooth doesnt connect to my car anymore... worked perfectly before mango now it just stays at "searching..." I cant get other bluetooth devices to pick up either.
Hi,
When I delete a mail in the stock mail app, it is delivered again from my ISP a few minutes later.
Anyone knows about some "secret" settings, I can't find any in the app that solve this problem.
Or recommend another app?
Thanks in advance!
Ruben
I'm having the same problem.
Changed from IMAP to POP just to solve the problem for now.
Sadly not the solution but i works better now.
setup email with exchange server active sync, b'coz pop i think not provide push service, you hav to set check mail frequency.
Dsable auto sync off in acc
Go to Email - entre gmail credential - select manual setup - select exchange active sync - keep user ID n PW as it is n add m.google.com in server field, finish setup with rest of as per your desire
dr.ketan, I don't think exchange activesync is an option here, it's not gmail.
I'm having the same issue. I think it sometimes (rarely) works. What's worse, is that it marks the mail read. I did not have this issue with the mail app on my htc desire hd.
There are various bugs open at code.google.com (I can't link as I'm new), but the comments are a huge mess and I didn't ever figure it out. I tried K9 mail briefly but wasn't very impressed either. Let us know if you can get this fixed
Another gud push mail is seven, now a days disappeared from market. But earlier i hav attached smwhr in xda, search seven 7.54 really it was nice.
my old streak 2.2.2 with stock email app use to do this. Not a clue why.
Sometimes I would get the same email 3-4 times in a row. Maybe it is something to do with Android itself?
Many thanks for your reply!
I'm glad?, that it not was just me, because I spent a lot of time to find an answer. It works fine on my old Desire.
Ruben
Same for me it worked perfectly on tho HTC Desire but not on the Galaxy Note. Quite strange I think.