For those of you with an unlocked device and using a different SIM where you able to easily get the previous updates? Or did you have to jump through some hoops?
Dave
i don't think that sim card has nothing to do with update.
Ttblondey said:
i don't think that sim card has nothing to do with update.
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Click to collapse
Agreed, but it could affect notification. If you have a phone from one carrier, but a SIM from a different carrier that doesn't sell the HD7, it is a bit confusing as to what notification you may or may not receive, and exactly which ROM from which carrier is available for that device.
Dave
like my carrier they doesn't support firmware update or rom update.once you buy from them you have 1 week of 1 to 1 exchange after that you have to send back to service centre if there is a problem which is in my country also.i've send back to service centre thrice.update the software is from my device to zune that's all.
Related
I am having trouble with my tlit for the last 2 weeks as it is not recognizing my sim card I have cleaned the sim, hard/soft reset, other sim cards, send to htc, tried differnet radios and still with the same problem, I am getting very angry as this is my 2nd htc device which gone bad and this time do not have money to buy another pda this one still under warranty is there something else I can do before I throw this pda out of the window :!!!
please Help !!!!
Take it into a nearby store and have them try a new sim in or if anyboydy in you family has ATT, use theirs and see if the problem still persists.
Time to use the warranty again
Deo said:
this time do not have money to buy another pda this one still under warranty is there something else I can do before I throw this pda out of the window :!!!
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Click to collapse
Yes send it back to HTCs repair centre under warranty and tell them the problem either wasn't fixed properly the first time or has reocurred. You also need to ensure your network provider has provided you with the correct sim for a Kaiser (although you say it's a Tilt which is AT&T your icon shows vodafone so for them it'll be the same sim as for their V1615).
I got the same error today... but it works again now.
I dont realy know what append.
First I tried it in another phone Ok on that phone, not on the HTC TyTN2
second I tried on HTC P3600 it is ok,
Third retry on the HTC Tytn2 it worked well.!!!
The Htc Tytn2 is under WM6.1 (upgraded from WM 6.0)
When the issue occured, during the boot, I got the message to start in safe mode may be there was somthing wrong with one driver.
when I got it running with the sim the HTC didn't ask any more to start in safe mode... let you investigate.... good luck
Flying Kiwi said:
Yes send it back to HTCs repair centre under warranty and tell them the problem either wasn't fixed properly the first time or has reocurred. You also need to ensure your network provider has provided you with the correct sim for a Kaiser (although you say it's a Tilt which is AT&T your icon shows vodafone so for them it'll be the same sim as for their V1615).
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Click to collapse
I Have already send it last week and returned with not even a description what is the problem . I have tried differnet operator sim card and still no luck so have to phone them again which means 30 min on the phone !!! how can I get a new phone under warranty from htc ?
I phoned htc europe and now told me that because my htc is branded at&t I have to get to at&t funnily enough when I contact at&t last week they told me to return it to Htc
updates
So i recontact at&t now and sad that because I do not have an At&t line I cannot return the phone to be excahnge for a new one and my tilt is still under warranty!
Any ideas what I can do ?
What do you have there (precisely)?
Deo said:
updates
So i recontact at&t now and sad that because I do not have an At&t line I cannot return the phone to be excahnge for a new one and my tilt is still under warranty!
Any ideas what I can do ?
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Click to collapse
I'm confused as to what you actually have there is it
A) A Tilt (ie the US Version of a Kaiser with bloatware but no VGA Camera) which is used on AT&Ts network
B) A 'genric' ie HTC branded TyTN II
C) A Tilt but you've never activated it and instead unlocked it/modified it to use a Vodafone sim on it or
D) None of the above (in which case what is your arrangement)?
Anyone who has a Tilt but unlocks it to use another providers sim in it (without getting the unlock code from AT&T to do it officially - or putting it back to stock condition before reporting a problem) will probably run into warranty problems I'd imagine - I hope this isn't you
it is a at&t from usa. For unlocking sim as many others did when they need to replace their mobile was to put in back original software so should not be a problem. What if i get at&t sim card and number will at&t consider me as their client a replace my tilt under warranty !
This happened to me! I was taking a nap and I woke up wondering why I hadn't received a call, and there was the emergency call only screen. I turned off my phone and then took the SIM card out, put it back in, and booted it up. It did the same thing, but I turned it off and turned it back on and it was fine. I hope it doesn't happen anymore, I was scared. Good luck getting yours back! That's the only problem I've had with my Tilt, minus the not having 3G or Edge service where I go to college.. even though it's on the highest hill in town. and I'm supposed to have service. hmm.
Ok this is odd! I received my hd7 yesterday and immediately set about getting it unlocked once i had done the basic set up. Because of what i have read so far on numereous forums i automatically assumed the phone ould be locked and went to one of the two sites suggested here to purchase my code. Within 5 mins i had my unlock code for the sum of £19 something.
So i then read through the email and go to follow the instructions. The first instruction states that i should put in a SIM card from a different network. So i put in the t-mobile SIM i intend to use with the HD7 and would you believe it ITS UNLOCKED?! The phone tile shows T-Mobile as the network and i check and see if i can make and receive calls...all work fine?
Now my question is: was my hd7 unlocked when i purchased it? (bought online from o2 uk payg) or did the guys fromm the unlock site do some sort of jiggery-pokery that unlocked my phone OTA via my IMEI number?
Didnt O2 and Tmobile recent join forces to some extenet. I think they share the same network now so that may be why.
I bought a PAYG one yesterday and my vodafone simcard didnt work so bought the unlock code.
ci00aaj said:
Ok this is odd! I received my hd7 yesterday and immediately set about getting it unlocked once i had done the basic set up. Because of what i have read so far on numereous forums i automatically assumed the phone ould be locked and went to one of the two sites suggested here to purchase my code. Within 5 mins i had my unlock code for the sum of £19 something.
So i then read through the email and go to follow the instructions. The first instruction states that i should put in a SIM card from a different network. So i put in the t-mobile SIM i intend to use with the HD7 and would you believe it ITS UNLOCKED?! The phone tile shows T-Mobile as the network and i check and see if i can make and receive calls...all work fine?
Now my question is: was my hd7 unlocked when i purchased it? (bought online from o2 uk payg) or did the guys fromm the unlock site do some sort of jiggery-pokery that unlocked my phone OTA via my IMEI number?
Click to expand...
Click to collapse
It can't be unlocked OTA, so it must have been shipped unlocked.
That was too good to be true…after appearing to be unlocked my HD7 has
now decided to lock itself. It is giving me this message:
"This sim card can only be used on specific networks. Contact your customer service centre for the unlock code"
I've attempted 3 different PINS (1210, 0000 and 0000 again) with my T-Mobile SIM card in incorrectly so i guess i now need to get a PUK code. The question is who do i go to get this from T-Mobile (my current netwoork) or O2.
acky85 said:
Didnt O2 and Tmobile recent join forces to some extenet. I think they share the same network now so that may be why.
I bought a PAYG one yesterday and my vodafone simcard didnt work so bought the unlock code.
Click to expand...
Click to collapse
That's T-Mobile and Orange.
ci00aaj said:
That was too good to be true…after appearing to be unlocked my HD7 has
now decided to lock itself. It is giving me this message:
"This sim card can only be used on specific networks. Contact your customer service centre for the unlock code"
I've attempted 3 different PINS (1210, 0000 and 0000 again) with my T-Mobile SIM card in incorrectly so i guess i now need to get a PUK code. The question is who do i go to get this from T-Mobile (my current netwoork) or O2.
Click to expand...
Click to collapse
Errmm, That unlock code it's asking you for is not the SIM PIN, it's the unlock code you paid for from the site, I hope you did not guess it incorrect too many times otherwise you can lockout the phone completely.
OH GOD! you were right...that message was basically asking for the unlock code i paid for. Once i punched the code in it accepted it and i appear to be up and running again.
still find it odd that the phone acted like it was unlocked for a brief period before i had unlocked it!
thank you!
Glad it worked, good job you have not tried to guess the code 10 times otherwise you would never have got it unlocked.
Your right though, seems odd that it let you use it the first time, it's all software based anyway so guess it was a glitch.
ci00aaj said:
Ok this is odd! I received my hd7 yesterday and immediately set about getting it unlocked once i had done the basic set up. Because of what i have read so far on numereous forums i automatically assumed the phone ould be locked and went to one of the two sites suggested here to purchase my code. Within 5 mins i had my unlock code for the sum of £19 something.
So i then read through the email and go to follow the instructions. The first instruction states that i should put in a SIM card from a different network. So i put in the t-mobile SIM i intend to use with the HD7 and would you believe it ITS UNLOCKED?! The phone tile shows T-Mobile as the network and i check and see if i can make and receive calls...all work fine?
Now my question is: was my hd7 unlocked when i purchased it? (bought online from o2 uk payg) or did the guys fromm the unlock site do some sort of jiggery-pokery that unlocked my phone OTA via my IMEI number?
Click to expand...
Click to collapse
Hi I work for o2 UK and it sounds to me like you luckily got a device set up for a contract. O2 only tend to sim lock the payg devices now. The salesman probably picked up the wrong device.
Hi people, after spending hours and hours looking at the forum and google about my problem i decided to start this topic because i could not find the solution
the fact is: i have a z3c (D5803), buyed in amazon in a travel, then i get back to my country with my new phone, and when i arrived, i found that the phone never detects sims cards! already tried with several diferent sim's, roms, and have no luck
when i put a sim in the slot, the phone recognizes that a sim is inserted and then reboot, but after that, it boots and when it finishes booting, i can see the message "no sim card found"
phone has actually instaled this rom: 23.0.1.A.5.77 - Unbranded - GEL [Latin America] (1290-6916) (i am from Uruguay)
model D5803
SI 1290-0543
any ideas?
thanks in advance!
Any ideas?
Is the phone operator locked?
Did you flash that firmware from Latin America or it was already loaded?
istux said:
Is the phone operator locked?
Did you flash that firmware from Latin America or it was already loaded?
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Click to collapse
unlocked version, also tryed latin american firmware unlocked and i have no luck
the fact is that the phone says "no sim card detected", instead of no service or no signal
birri said:
unlocked version, also tryed latin american firmware unlocked and i have no luck
the fact is that the phone says "no sim card detected", instead of no service or no signal
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Click to collapse
Then the only explanation is that it's broken.
Return it to Amazon, they usually have a very good return service. I hope it works in country too
istux said:
Then the only explanation is that it's broken.
Return it to Amazon, they usually have a very good return service. I hope it works in country too
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Click to collapse
any way to test if sim card slot is broken? (it is really difficult to send back the phone to USA for warranty from here..)
birri said:
any way to test if sim card slot is broken? (it is really difficult to send back the phone to USA for warranty from here..)
Click to expand...
Click to collapse
You did everything you had to do.
Did you test the phone in USA before backing home?
Try to look inside the slot, maybe one of the six pins is bended...
Yes, I already tried putting a small paper between Sim card and Sim housing in order to push the Sim over the Sim pins of the phone, no success..
I could not test it in USA because I do not have a Sim, but it is hard for me that the Sim slot could be broken, I have never seen something similar before
Do you know any specialized place to ask?
Also tried putting the empty Sim card housing (just to see if phones reboot without Sim) and it does not reboot! So it means that in any way the phone detects the Sim, but it does not work
birri said:
So it means that in any way the phone detects the Sim, but it does not work
Click to expand...
Click to collapse
That's why the first idea was it could be operator-locked.
Open the phone dial pad and press *#*#7378423#*#*, then tap on Service info > Configuration
and read your "rooting status"
Usually operator-locked phones give "Bootloader unlock allowed: NO"
istux said:
That's why the first idea was it could be operator-locked.
Open the phone dial pad and press *#*#7378423#*#*, then tap on Service info > Configuration
and read your "rooting status"
Usually operator-locked phones give "Bootloader unlock allowed: NO"
Click to expand...
Click to collapse
It returned yes
birri said:
It returned yes
Click to expand...
Click to collapse
Then your hardware is broken. It's not software related at all
I suggest you contact Amazon and try to find a way to send the phone.
If you can't, then try with a Sony repair center, as the warranty should cover this kind of problems.
Good luck!
It is hard to believe for me that ir could be a hardware problem, I mean the phone works great! I could not imagine what can happen that could make this problem, any idea of a specialized place to ask?
any suggestions?
PSA for Sprint Moto z3 Play. After the last software update to Build OCW28.70-47, a factory reset caused my phone to no longer read my sim card and appears to somehow have relocked the phone to Sprint. Prior to this software update and reset, the phone read my T-Mobile sim card fine and connected to the network. Calling Sprint verified that my device was already sim unlocked. Calling T-Mobile and they can't do anything on their end. Lastly calling directly to Motorola, and they confirmed that they have already received other calls and that they are working on a software update to fix this glitch. For now, this leaves me with a phone I can't use until this software update fixes it. So just sharing here so others in this situation won't be in the same boat.
LBN1 said:
PSA for Sprint Moto z3 Play. After the last software update to Build OCW28.70-47, a factory reset caused my phone to no longer read my sim card and appears to somehow have relocked the phone to Sprint. Prior to this software update and reset, the phone read my T-Mobile sim card fine and connected to the network. Calling Sprint verified that my device was already sim unlocked. Calling T-Mobile and they can't do anything on their end. Lastly calling directly to Motorola, and they confirmed that they have already received other calls and that they are working on a software update to fix this glitch. For now, this leaves me with a phone I can't use until this software update fixes it. So just sharing here so others in this situation won't be in the same boat.
Click to expand...
Click to collapse
Quick question, did you unlock it through Sprint? How's the service and reception on it?
I'm on T-mobile and thinking of buying a Sprint variant to unlock and use with T-mo.
Thank you
I got this phone from a reseller already unlocked thru Sprint. For the short time it worked on T-Mo before it got relocked, service and reception was fine. But my advice is Don't Do It! Buy yourself the fully unlocked version, don't bother with a Sprint model to unlock as it is not worth the hassle; plus the fully unlocked version has 64gb versus 32gb on the Sprint version. Unless you are on Sprint, don't get the Sprint model!!! My story is similar to hundreds of other people with other phones having much difficulty in getting a Sprint model unlocked to work on other carriers (e.g. Essential phone has lots of similar problems).
UPDATE: Was able to go to a Sprint store, get a sample Sprint sim, insert and request the UICC unlock code and it got pushed through again so now my X3 is again unlocked for any carrier and now works with my T-Mo sim. So you need a Sprint sim to get that unlock code pushed thru, won't work just on wi-fi without that Sprint sim!
have an update for us to hear? this xt1929-3 still unlocked...
we bought this model (sprint) as a cheap gamble off ebay and it was the best thing. put in my redpocket gsm-t sim this morning and it says in the system update setting under uicc unlock "the device is unlocked for any sim card". that was even after unlocking the bootloader last night. thought we were going to need to do some modding to get away from sprint but didnt have to! so thrilled we will have this nice phone for the wife to enjoy.
I have had a Galaxy Note 9 (SMN960U) that is AT&T unlocked for the past couple years. I only used a T-Mobile SIM since I am in a Family Plan and have not been able to update the phone at all since 2018. I've contacted both Samsung support as well as AT&T support and they told me that they would need to lock the phone back to AT&T for the updates to be installed. Is there anyone who has had this issue before and can help me update the phone to Android Pie? I've read some possible solutions is to insert an AT&T SIM into the phone or flash an unlocked firmware version but I'm not familiar with either. Please reply as soon as possible for anyone that can offer assistance.
Instead of writing a long how to, go to YouTube and search flashing firmware with Odin
Sent from my SM-N986U using Tapatalk
butchieboy said:
Instead of writing a long how to, go to YouTube and search flashing firmware with Odin
Sent from my SM-N986U using Tapatalk
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Click to collapse
Do you know by any chance if inserting an AT&T SIM will allow me to update the phone then reinsert my T-Mobile SIM?
I can't speak for AT&T, but I can say that the inverse works. I had an unlocked Note9 that I moved from T-Mobile to AT&T, and could no longer receive updates. I inserted an active T-Mobile SIM, rebooted, and was immediately able to update. It had to be an active T-Mobile SIM, or the switch wouldn't work. I just did it right now, so could work for you. It's a lot easier than trying to flash firmware.
circlecircletriangle said:
I can't speak for AT&T, but I can say that the inverse works. I had an unlocked Note9 that I moved from T-Mobile to AT&T, and could no longer receive updates. I inserted an active T-Mobile SIM, rebooted, and was immediately able to update. It had to be an active T-Mobile SIM, or the switch wouldn't work. I just did it right now, so could work for you. It's a lot easier than trying to flash firmware.
Click to expand...
Click to collapse
Do you have any idea if ordering a prepaid AT&T SIM and activating it would also help receive the updates on the phone?
KingAirman said:
Do you have any idea if ordering a prepaid AT&T SIM and activating it would also help receive the updates on the phone?
Click to expand...
Click to collapse
I would assume it would work if that SIM has service, both of the SIMs I used were prepaid. You'll know if it recognized the SIM, as after the reboot it'll show the AT&T splash on startup. If it doesn't, then the current state of the AT&T SIM won't work. That happened to me, I first tried a T-Mobile SIM whose service had lapsed.
If you do update, just make sure to keep going through the update process repeatedly. You have to install an update, let it reboot, and check for updates each time. You can't just jump directly to the latest version, which I think is part of the problem.
circlecircletriangle said:
I would assume it would work if that SIM has service, both of the SIMs I used were prepaid. You'll know if it recognized the SIM, as after the reboot it'll show the AT&T splash on startup. If it doesn't, then the current state of the AT&T SIM won't work. That happened to me, I first tried a T-Mobile SIM whose service had lapsed.
If you do update, just make sure to keep going through the update process repeatedly. You have to install an update, let it reboot, and check for updates each time. You can't just jump directly to the latest version, which I think is part of the problem.
Click to expand...
Click to collapse
Yup just inserted a prepaid SIM, activated it, and now going through the several updates I have missed in the past 2 years lol. Thanks for the assistance.