Problem with Hero screen - Hero CDMA Q&A, Help & Troubleshooting

I've looked over the Hero forums and can't quite find the issue I'm having. When I turn the phone on, I get nothing but a black screen. The phone boots all the way up (I'm assuming this, since I can't see anything but the LED is flashing after a minute or two). Occasionally, I can get it to work and when it does it still goes glitchy, ie. the screen splits 4 ways and can't touch anything. Putting the screen to sleep and then turning it back on usually gets rid of this issue, not that it matters since the phone doesn't usually get this far anyway. Basically, I'm wondering if this is a hardware or a software issue and how I go about determining which it is. Any help that can be offered would be greatly appreciated.

Hi,
What ROM ru using? Any tweaks with ur ROM?
Do it do it with another ROM or just ur current ROM?
The more info the better the developers and knowledgeable can help you.
Good luck
Sent from my HERO200 using Tapatalk

Worse case unroot it with this and see what sprint or maybe the best buy geek squad suggest.
Unroot zip file is here ;
http://forum.xda-developers.com/showthread.php?p=8551240
Good luck
Sent from my HERO200 using Tapatalk

Related

Echo / Feedback in call...

Hey, I'm on my 2nd Hero, and this is starting to annoy the hell out of me! Almost every call I have, I can hear my voice a second or two later through the phone. It's like I'm too close to someone while using walkie-talkies. It's highly annoying.
I work in a fast pace job where I need my phone to coordianate people and fast, so when I call them, And I say something, they answer, but I also hear what I just said repeated to me and over them, so It's annoying! Is there any way to fix this? Is this even an issue for anyone but me? Like I said, this is my 2nd Hero, and the 1st did the same thing, so I'm hoping it's not me, and the phone can stop doing it. Thanks for the help.
BTW: Sprint Hero, 2.1 stock HTC rom, running OC Kernel (forgot which one).
I'd like to know this as well because darchs last rom did that for me too? Hmm hardware?
Sent from my Hero CDMA using XDA App
I think so, or a core software component, because I'm on a stock ROM...
just got off the phone, and it did it, not as bad as last night, but still pretty annoying.
is this a known issue?
I've had that happen to me on other phones, but never this one. I always thought it was a signal problem or something, not really the phone
That can happen when your/their phone is tapped.
Sent from my HERO200 using XDA App

[Q] IncS touch screen problems

Hello all,
I have been doing stacks of reading on this issue and have not come across any useful info on the subject...basically I have a IncS rooted running Bindroid (great rom) I recently upgraded because I had touch screen issues such as unable to unlock, text input not responding, screen freeze...press the power button a few times and whallah! It works again until I go to use my phone again...this is very very annoying....I have read about grounding issues and software issues...people have reported they re did their phone a number of times and still had the same issue..
My question is, Is there anyone out there who can shed some light on this really annoying issue, I love my HTC, I do t want to have to go back to the "other side" lol
Thanks for taking the time to read this post, and please feel free to throw so e ideas out.
Rob R
Have you undervolted? Too much undervolting causes such issues... Too much overclocking does too... Try a different kernel is also an option... Maybe rcmix or lordmod?
Sent from my HTC Incredible S using XDA App
Could also be a loose connection with your screen to the motherboard. If you want a cheap fix search Google for a replacement screen its 40 dolla. I got one for my gf's incs after she dropped it and the screen cracked, came with instructions on how to replace it and the tools required, worked like a charm. If you don't want to buy a new screen there should be detailed instructions via. Google search on how to disassemble your incs so you can check the wiring.
Maybe your screen just isn't clean... Like if sweat falls on my phone when I'm at the gym... The screen goes nuts until it's squeeqy clean xD
Sent from my Incredible S using XDA App
Nah it's not a sweat issue, I have tried all of the above except for trying a dif kernel.
This phone is so frustrating to use lol I'm not going to give up until I get it resolved! Lol
I don't have that problem, but perhaps it's related to THIS.

prob in my incs

hi guys for the past one month . my phone is not at all responsive in the touch screen and in the soft buttons .. it gets stuck and I have to lock the screen and then unlock it to make it work!!! tried many roms but still the same. is my phone aged? lolzz its 10 months old!!
Sent from my HTC Incredible S using xda premium
Hmmm, strange.. Did some Googling and found some interesting stuff. Anyway, I see that you are from India too. Take it to an hTC center, and ask them to look into it. It might be some issue with the phone's hardware. If the service center's guy is not bright enough to check if your phone is s-off, you might get lucky
---------------------------
hTC IncS on Virtuous Quattro RC3
im also facing this issue
when I call someone they cant hear my voice and i tried no. of callsand its still the Same and when I pull out and battery and restart everything seems to be fine..
Sent from my HTC Incredible S using xda premium
hey guys now volume button is not working.. is my phone dying?
You've killed your incs time to buy galaxy nexus.
Sent from my Incredible S using xda premium
itsbeertimenow said:
You've killed your incs time to buy galaxy nexus.
Sent from my Incredible S using xda premium
Click to expand...
Click to collapse
Seriously stop being that naive, I also had that call problem - radio flash did help. Still having same freezing as u occur, which came and shows up with Sense 3.0+ releases. Don't worry your phone isn't even near to it's death
henrylife said:
Seriously stop being that naive, I also had that call problem - radio flash did help. Still having same freezing as u occur, which came and shows up with Sense 3.0+ releases. Don't worry your phone isn't even near to it's death
Click to expand...
Click to collapse
I've got the same freeze issue....tried replacing digitizer, didn't help. Tried various ROMS, didn't help.
Have you tried a non-Sense ROM? I thought I tried that, and it didn't help either
Bringing up an older thread, but I have found a partial solution for my screen freeze issues. This was posted on another forum, so I can't take credit.
Download SGS booster and set to optimized. Slide top three sliders all the way to the left, and bottom two sliders all the way to the right, and apply.
I seem to have way less freezes with this active.
Before doing this i replaced LCD and digitizer, new ROMs (both Sense and AOSP), and nothing made a difference, so I am fairly happy that this software has improved my phone.
Anf no, I am not affiliated, just a user that seems to have been successful with an issue by using this software. There might be other software which does the same thing also, idk.
I had same touch problem and hanging problem.
It's the motherboard problem.
I took it to HTC care center and reported the problem.
Also added a few problem on my own like..AUTOMATICALLY SWITCHING OFF..UNABLE TO ACCEPT CALLS.
They replaced my piece (except back cover, camera and battery).
Try reporting to HTC Care center. :good:

[Q] Phone bricked?

hey guys i searched and havent really found anything that matched quite what i had going on so here we go... I was 95 percent through flashing the ICS rom it got through the hboot section and rebooted.. on the screen i saw two arrows in circular form above a phone .. and something was definitely being downloaded.. then the phone went black, doesnt go into hboot, doesnt a charging light when plugged in , but is picked up by the computer, ie. connection noise. Im in no way a noob at flashing roms , but something is definitely wrong with my phone.. Any ideas? It was charged full battery by the way.. it does glow in a dull light when i push volume down and power, or power alone...
Your phone indeed seems to be bricked. The identification noise from the computer may just mean that your USB is receiving power from the battery.
When my friend had a similar problem with his Amaze, he went to the HTC service center and they replaced his phone after keeping it for 4 days
So taking it to bestbuy to get it serviced is probably the only alternative, since its insured through them... lol just my luck
I brick mines as well. If you love your device stay away ics for now .
Sent from my Galaxy Nexus using xda premium
Dxtra said:
I brick mines as well. If you love your device stay away ics for now .
Sent from my Galaxy Nexus using xda premium
Click to expand...
Click to collapse
That's not fair to say. There's plenty of users that flashed without bricking their devices.
I followed the alternate directions here and had no issues.
Dxtra...I was able to do it no problems...saying to stay away is not at all accurate unless u cannot fully comprehend the instructions...never tell ppl to shy away from improvements because u urself did not succeed just offer warning...it is the linux way
Sent from my HTC PH39100 using XDA
meatwad0222 said:
Dxtra...I was able to do it no problems...saying to stay away is not at all accurate unless u cannot fully comprehend the instructions...never tell ppl to shy away from improvements because u urself did not succeed just offer warning...it is the linux way
Sent from my HTC PH39100 using XDA
Click to expand...
Click to collapse
I'm not the only one with a brick device, there's plenty more on here. Our phone is a pretty expensive device if you got the money and you want to take the risk go ahead. Why would I tell anyone to flash when is not safe to.
Sent from my Galaxy Nexus using xda premium
Dxtra said:
I'm not the only one with a brick device, there's plenty more on here. Our phone is a pretty expensive device if you got the money and you want to take the risk go ahead. Why would I tell anyone to flash when is not safe to.
Sent from my Galaxy Nexus using xda premium
Click to expand...
Click to collapse
Not sure why you keep posting it's not safe. I think I've seen like 3 people who've screwed it up out of probably 100+ installs. PirateGhost has released an ICS RUU which is completely noob proof so even unrooted users can get some ICS love before the OTA update.
As far as im concerned each one of us is responsible for what happens to our phones, warnings are put for a reason.. ive jailbroken, rooted the hardest of phones .. it was just my time for the inevitable to happen. I get my phone back in three days and you can be sure ill be back here again doing crazy rooty stuff to my phone no rom or dev should be held responsible for what ive done ..
Sent from my MB860 using Tapatalk
dusty2422 said:
Not sure why you keep posting it's not safe. I think I've seen like 3 people who've screwed it up out of probably 100+ installs. PirateGhost has released an ICS RUU which is completely noob proof so even unrooted users can get some ICS love before the OTA update.
Click to expand...
Click to collapse
Saying something is noob proof will inevitably prove that some where some noob will sow its not noob proof. I'll admit there were a few moments of panic when I flashed the zip method pg released. When that happened I just breathed deep and took my time and everything worked great in the end. I personally feel that what the devs have put out there is fairly safe as long as the directions are followed exactly.
Sent from my HTC PH39100 using xda premium
Dxtra said:
I'm not the only one with a brick device, there's plenty more on here. Our phone is a pretty expensive device if you got the money and you want to take the risk go ahead. Why would I tell anyone to flash when is not safe to.
Sent from my Galaxy Nexus using xda premium
Click to expand...
Click to collapse
I don't have the money to buy tons of new devices....its about knowing ur own limitations...do not criticise a devs hard work when it is proven to work...no its defenitly not idiot proof but it is very easy...I've done it to 3 phones already with no problems...the devs are not responsible for bricked phones
Sent from my HTC PH39100 using XDA
yea i must say it was a hundreed percent my fault in bricking my device so im not mad at anyone..and as far as the money goes its not a super big deal..i always make more o and btw im gonna be getting my replacement today and im gonna try this all again aft6er reading everything again and again and agian o and again lol
So, the phone is bricked. I have the same problem as the OP. I Lost access to Hboot while flashing ICS. I accidently sent it to recovery after Hboot update...and it never recovered LOL. Anyone know a good de-bricking service or know how much it will cost if I send it back to HTC or AT&t to fix it? I bought mine at the AT&T store, so no protection plan. I'm gonna get another device anyway (from Best Buy this time), but it would be great to have the Vivid back as a backup.
I bricked my phone Sunday night, still not 100% sure what I did wrong but it did what yours is doing now. I simply called the AT&T exchange by mail and used the factory warranty. Granted I guess there is a slight chance they could find out it was rooted (if they can somehow get it to recover or even turn on) but it got me a replacement... Food for thought.
Btw I got the new one and used the RUU and it worked seamlessly.
Sent from my HTC PH39100 using xda premium
bsSkunkApe said:
So, the phone is bricked. I have the same problem as the OP. I Lost access to Hboot while flashing ICS. I accidently sent it to recovery after Hboot update...and it never recovered LOL. Anyone know a good de-bricking service or know how much it will cost if I send it back to HTC or AT&t to fix it? I bought mine at the AT&T store, so no protection plan. I'm gonna get another device anyway (from Best Buy this time), but it would be great to have the Vivid back as a backup.
Click to expand...
Click to collapse
I did the same thing, selected recovery right after successful HBoot update. Then afterwards, each and every restart shows searching sd card with a black background. After several attempts of pulling battery, reinsert and power button + vol down, I was able to get back into HBoot. From there I immediately flash recovery through fastboot and now am happily on ICS.
If you did the same and phone boots up with the searching sd screen, there is a shot of bring it back.
dizzyraider said:
I did the same thing, selected recovery right after successful HBoot update. Then afterwards, each and every restart shows searching sd card with a black background. After several attempts of pulling battery, reinsert and power button + vol down, I was able to get back into HBoot. From there I immediately flash recovery through fastboot and now am happily on ICS.
If you did the same and phone boots up with the searching sd screen, there is a shot of bring it back.
Click to expand...
Click to collapse
Fraid it doesn't search for anything. I posted in the threads and tried everything I could think of and everything that was suggested. Though there isn't much you can do besides keep removing the battery and trying vol dn + pwr. Just a black screen.
Just a few things I tried (removed battery each time)- vol down + power (no sd card in) = blank black screen
vol down + power (with sd card and PH39IMG file) = blank black screen
vol down + power > boots to blank black screen, wait few seconds > press power button (like I'm going to fastboot) > plug into computer > type fastboot command into command prompt = command prompt says waiting for device
I always read the directions and threads a bunch of times before doing anything. Did lots of reading, google-ing, and searching. Fraid it bit the dust. I appreciate the help though. This is the first device snafu I've had. I've never had to send a phone in for any kind of warrantee work before. Hence my question above about getting it fixed.
Just in case, if it were to boot to that screen, what would I want to do? Just the PH39IMG? Or is there some other procedure?
Dxtra said:
Why would I tell anyone to flash when is not safe to.
Click to expand...
Click to collapse
Who TOLD you to flash the phone??? When I got my first android phone, a Samsung Fascinate, I LOVED the phone but nervous AS HELL that I would brick the phone. And I read, and read, and REREAD, trying to make sure I understood everything so that when I went looking for help, I at least could say, "Yes, I already tried this, this, and this".
I think the key thing to all of this is in two-fold - one, as someone stated before, this is a developer's forum. If you work on your car, and forgot to put oil in it, are you going to blame your mechanic? If you change your brakes and did not do something correctly, causing an accident, are you going to blame the car manufacturer??? Two, it states in MANY places, before you post, READ, READ, READ. It was actually ADVISED to NOT FLASH this ROM...
From this point forward, it almost seems as if there needs to be a waiver release to download roms, stating you will not ridicule nor torment the developers. And though I had heard about it but never seen it before, as I am on my 4th Android phone, there definitely are a few VERY NOTICEABLE disrespectful and ungrateful individuals in this forum. If you were my kid, and acted like that to me for something I GAVE YOU, I would do the same as PG - TAKE IT WAY and forget you.

Phone repair for unknown cause, help please.

Hi guys, this is first time posting in the HTC Incredible S forum as I usually stay on my own X8. However, my dad is pissed off with htc and I offered to help.
Ok so here's what happened. My dad upgraded to the 4.0.X official ROM software. But somehow or another the games first started crashing, then one day he woke up with an error message saying that his applications used up more battery than his charging. Then his whole phone went dead.
So anw he sent it to HTC for repair but it costs $300+ and i'm quite poor so please can anyone help me?
BTW, it's not boot looping. It's totally screwed and can't be turned on.
Here's the weird part (i've never encountered this before). He didn't even root it or modify it in anyway (not even using a different launcher or wallpaper other than stock HTC ones).
So could somebody tell me what's wrong? Cos I'm a sony user and i've no idea what are you guys talking about S-ON thingy and whatever.
And could someone tell me how to fix his phone?
Please?
blazerphoenix said:
Hi guys, this is first time posting in the HTC Incredible S forum as I usually stay on my own X8. However, my dad is pissed off with htc and I offered to help.
Ok so here's what happened. My dad upgraded to the 4.0.X official ROM software. But somehow or another the games first started crashing, then one day he woke up with an error message saying that his applications used up more battery than his charging. Then his whole phone went dead.
So anw he sent it to HTC for repair but it costs $300+ and i'm quite poor so please can anyone help me?
BTW, it's not boot looping. It's totally screwed and can't be turned on.
Here's the weird part (i've never encountered this before). He didn't even root it or modify it in anyway (not even using a different launcher or wallpaper other than stock HTC ones).
So could somebody tell me what's wrong? Cos I'm a sony user and i've no idea what are you guys talking about S-ON thingy and whatever.
And could someone tell me how to fix his phone?
Please?
Click to expand...
Click to collapse
try taking the battery out and putting it back in. otherwise take out the battery and plug the usb cable in and see if the phone boots up. if it does then either the battery is either screwed or something is wrong with motherboard or something like that. if its completely stock run a RUU that you can get from the development page which will put the phone back to stock. EDIT- here is a ruu http://d-h.st/AYt
$300+ to repair an HTC, what is it made of solid gold? Another thing, why are you paying for your dads fone to be repaired???
Sent from My Omega powered beast, using Xparent ICS
it's made out of plastic and metal and some other stuff.
Anw to the guy 2nd post thanks i'll try it
and i'm not paying but i'm just helping. And if i repair it I may get one step closer to having a new phone (current is LG cookie non-smartphone).
naathaanb96 said:
try taking the battery out and putting it back in. otherwise take out the battery and plug the usb cable in and see if the phone boots up. if it does then either the battery is either screwed or something is wrong with motherboard or something like that. if its completely stock run a RUU that you can get from the development page which will put the phone back to stock. EDIT- here is a ruu http://d-h.st/AYt
Click to expand...
Click to collapse
Thanks.
By the way how do you use the ruu? Cos i know it's like Sony has the flashtool by Androxyde. Is this something like that and if so, how do i use it?
blazerphoenix said:
Thanks.
By the way how do you use the ruu? Cos i know it's like Sony has the flashtool by Androxyde. Is this something like that and if so, how do i use it?
Click to expand...
Click to collapse
just run the exe file and follow on screen prompts

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