[Q] HD 7 won't connect via usb - HD7 Q&A, Help & Troubleshooting

When I plug in the phone to any computer there is no indication that it has been plugged in. The computer doesn't show that there is a device connected when using usb view.
Comments or solutions greatly appreciated

Try turning off and removing battery for like 30 seconds, same thing happened to me (wouldnt charge or connect to anything)but after I shut it off it worked

Related

HD7 unable to charge from PC USB ports?

For some reason the HD7 doesn't seem to charge from PCs. I've tried my HD7 and another unit, and while both show the orange light when plugged into a PC, they're both depleted the next morning if I leave them to charge from a PC.
I've tried multiple PCs' ports, all of which charge my HD2, iPhone, and such just fine-- only the HD7s seem to have an issue.
The only way to charge them seems to be to use an AC adapter (putting out 1A, unlike PC USB ports, which are usually specced at 0.5A).
Anyone else able to charge from a PC?
that's odd. I've been charging my HD 7 with my laptop just fine.
Can't be that all those other sources don't work. Something is wrong with cable or the phone.
Confirmed this with one more HD7 and four more PCs-- not an individual device, PC, or cable issue.
What happens is that the HD7 will charge while the connected PC is on, but then if the PC goes into standby mode, the HD7 stops charging (while all other phones - HD2, iPhones, etc. - continue to charge).
To get the HD7 to start charging again, you need to unplug and plug it back in (it'll resume charging even though PC is still in standby) or wake up the PC.

Battery drain after shut down

There is battery leak while connected to USB with electricity power connected to computer and the pc is powered off.
I tried it on other PCs and laptops with the same result.
In an e-mail HTC informed me that the device should only be charged by connecting to power line and not a computer and I have a problem with my computers/laptop !
Any help would be greatly appreciated.

[Q] USB/Charging Problem

Hi
When I try to plug my HTC One into my computer or the usb charger, the phone goes into Car mode and a message pops up in the notification center stating that the phone cannot be charged and that I need to use the charger I got with the phone.
I am using the charger (or USB cabel) that came with the phone. Thinking it was a software problem, I did a soft reset but the exact same thing continues to happen. The phone does occasionally charge with the USB charger but connecting it to the PC is a no-go.
I tried using the charger I got with the HTC Media Link HD but that won't work either.
Help would be extremely appreciated as I'm feeling quite uncomfortable with this happening.
Thanks in advance!
Brad

[Q] [Problem] Can't connect USB and can't charge unless i reboot

Hi,
A few days ago i tried to connect my phone to the computer but the computer started making connect and disconnect sounds repeatedly. The phone wasn't able to connect to the pc and it didn't charge. I tried another pc with the same result, i also tried other cables again with the same result. But the phone still charged when I connected it to the charger.
Last night however my phone also stopped charging(AC). It was 1% when i woke up and it refused to charge (tried different chargers/cables). I only got it to charge the second time i turned it off and connected the charger. So, the usb port does still work, sometimes when i shut the phone down.
Is anybody familiar with this problem or do you think it's a hardware problem and should I bring it to the store.
Thanks,

Battery Discharges when connected to computer

Any thoughts on why my phone is being discharged when i connect it to my D-Link USB splitter when said splitter is then connected to my PC (Dell XPS12 running windows 8.1)? Running Viper One 5.8.0
I used to be able to plug it in and it would charge. Now it discharges the phone. But i disconnect the computer, it will charge.
It also seems to not charge when connected to directly to a PC running windows 7.
Googled and searched the heck out of this, but haven't seen anything. Any help would be appreciated.
Thanks in advance.
If the phone thinks it is connected to a PC, it draws less power (500 mA I think) than if connected to AC power. So, with the hub connected to the computer, the phone isn't drawing enough power to charge it. Without the computer attached, the phone draws more.
My guess is something on your phone is causing it to drain faster than it charges at the lower rate.

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