Database Develop

Will not go in download mode

I was at 2.1.1 Cognition and for some stupid reason went into ROM manager and tried to apply my original backup I did when I was just Rooted and on the stock software from ATT.
It got to the data partion and couldnt access it, rebooted and now I get force close errors when it boots. I can virtually do nothing cause the errors just come one after another.
I tried to go into download mode so I could use ODIN and start over and it will NOT go in download mode. I am holding the vol up and down and then pressing power. I am holding all three until the screen goes black twice then letting go of the power. It just goes back to the little circle in the middle meaning its charging.
I am hosed....please help me get this fixed!

The force closes comes from within android...its boots up but is unusable.

gocats7 said:
I was at 2.1.1 Cognition and for some stupid reason went into ROM manager and tried to apply my original backup I did when I was just Rooted and on the stock software from ATT.
It got to the data partion and couldnt access it, rebooted and now I get force close errors when it boots. I can virtually do nothing cause the errors just come one after another.
I tried to go into download mode so I could use ODIN and start over and it will NOT go in download mode. I am holding the vol up and down and then pressing power. I am holding all three until the screen goes black twice then letting go of the power. It just goes back to the little circle in the middle meaning its charging.
I am hosed....please help me get this fixed!
Click to expand...
Click to collapse
First of all, for God's sake please post on the RIGHT AREA. This is not develpoment....the mods are tired of saying the same thing and I dont see why is this so hard to understand.
Turn the phone off then Hold Vol Up and Down then plug the usb while holding those.
That is the way mine goes into download mode.

My bad, feel free to move it.
As I posted, I am doing that and cant get into download mode....please help and again sorry for posting to the wrong area. Im kinda freaking out.

Appologies again, I didnt read your post well.
I tried it the way you stated as well and it goes to the charging screen only.
When I post in the future I will pay more attention to where I post, I understand the frustration.

I cant go into recovery or download either one. Am I bricked? I could really, really use some help. I know I screwed it up and it was a great lession...I just dont want it to be a costly one.

1st question - were you able to get into either download mode or recovery mode via the button combos before you installed cognition?
2nd - if you let it boot up will it boot all the way to the lock screen?

1) Yes I was able to get into download mode and recovery mode before I screwed up.
2) Yes, I can get all the way to the lock screen and if i catch it just right I can navigate the os but it is almost impossible.
The backup from within ROM Manager I applied was back to the original OS that came on the phone that was rooted and had rom manager on it.
I would bet that whatever files allow you to get into download mode, etc are gone or something along those lines.
I am about to freak out.

have you tried pulling your battery, sim card, and any external sd card, let the phone set for a minute, then put back only the battery and then try either the recovery or download button combo?

I am able to get all the way to about phone and here is what it says. I have a combination of mess....man I screwed up royally.
Build Number
ECLAIR
Kernel Verson
2.6.29
[email protected] #237
BaseBand Version
I897UCJH7
Firmware Version
2.1 -Update 1
Again, I was on 2.1.2 Cognition and went through ROM manager and applied a backup which was a snapshot of my phone the day I got it, rooted it, and added ROM Manager. Which isnt there now.
I know what I did was really stupid, I know what I should have done. I would just really appreciate any help getting this back or getting it to a point that I could send it back and not get charged for it. I got it from amazon. Do you even think they would look at the file system? I am within my 30 day window.

Yes, it boots up normally meaning not into download or recovery mode. The specific errors I am getting in the os are as follows:
The process android.process.media has stopped unexpectedly and i have to click force close. I do get a few others about browser, phone, gallery, calendar, but in the end the media one is the one that comes up over and over. Since I can get this far surely there is a way to get me back to a workable state that I can fix it.
If not, I wonder if I could connect via usb and try to wipe every file off the darn thing and send it back? Obviously I would like to avoid that but I am running out of options and frankly this is over my head.

I dont think your trying the download mode correctly with the battery out. You need to take your battery out, put the battery back into the phone, hold down BOTH the volume up and down keys at the same time by pushing in the middle of the keys and then plug the usb into your phone. This works every time.

I can get into the phones Hard drive via USB and see the folders. I see .img files within clockwork that were suppose to have applied, not that it it matters.
I wonder if I could delete anything that isnt part of the stock image and send it back and just not be an idiot again? I really dont want to do that but I dont know what to do.

I found this log file on the device and the last line was the error that I got right before it rebooted and I was hosed:
Can't mount /data/!
Failure at line 2:
restore_rom /sdcard/clockworkmod/backup/original boot system data cache sd-ext

aNdroidnut I tried it exactly as described and all I get is the lines in a circle stating that its charging then the battery charging. I have tired it the way you said and the way I had done it all the other times.
I think the problem is i have an incomplete OS since it failed in the restore process within ROM Manager because I never should have done it that way.

If you were able to get into download via button combo before you should be able to do it now with after pulling your battery, sim card and external sd card as I mentioned before.
gocats7 said:
I can get into the phones Hard drive via USB and see the folders. I see .img files within clockwork that were suppose to have applied, not that it it matters.
I wonder if I could delete anything that isnt part of the stock image and send it back and just not be an idiot again? I really dont want to do that but I dont know what to do.
Click to expand...
Click to collapse
If you can get to this point you are not bricked and can recover. I am guessing you are connected to your computer in usb debuggin mode -- this is good as there is another way to get into download mode.
use oden3 one click here http://forum.xda-developers.com/showthread.php?t=731989
use download method one in the odin3 instructions if you can get connected to your computer in usb debugging mode. use download method 3 if you can get into download mode via the button combo after a battery pull

i think you failed at reading the warning:
disable the lagfix before trying to use clockwork

Are you trying this with Odin already open?
Sent from my SAMSUNG-SGH-I897 using XDA App

When I try what everybody else explains I too just go back to the loading circle. Then it just goes right back to my charging screen. I figured this method out by mere chance one night when tinkering. I haven't seen it posted anywhere, so hopefully this is what you need:
1) open odin
2) pull battery, sdcard, and sim card
3) plugin usb to phone and computer(NO BATTERY YET)
4) hold down vol up and vol down(NO POWER BUTTON)
5) place battery into the phone
This works every time for me no exceptions.
Hope this helps,
S4NDM4NN

OK, I have made progress thanks to the great tools these guys have and your help!
I am shaking as I type this (yea i know its just a phone). I was able via Odin to do a master clear. It rebooted and now I get into the OS and get NO errors. It seems fine but will not go into download mode no matter what I do and I have gone into it many times in the past. I went from stock (via Odin) to Cognition several times initially to really understand the process. I never had problems getting into download or recovery.
I really think, with you guys help, Im going to be ok here. I saw where you wanted me to do method 3. I have tried method 3 many times and method 2 many times.
Since I am able to get it to boot error free I was considering unrooting, rooting, downloading ROM Manager and trying to put Cognition 2.1.2 on it via Rom Manager. BUT before I do that I want advice if you would. Obviously following what I thought got me to this point to start with.

[Q] HELP--Stuck On LG Boot Logo

I need help, my phone is stuck on the LG screen at boot, when I reboot to attempt getting into CWM i get the screen that says "are you sure you want to do a factory reset...." When I do so and factory wipe it goes back to the LG boot screen and doesn't go into Clockwork Recovery. Tried many times but no luck. I also tried connecting it to my pc and getting the LGNPST program but it doesn't see or recognize my phone as there is no way for me to connect it to USB Mass Storage.
Could I have really bricked my phone? I have screwed it up before but always able to get into CWM and turn on USB Mass storage, now I cant even do that. Any Help Please!!!
OOPS sorry i somehow posted this twice!!!

Would help if you posted what you've done to the phone. Since you only said what the problem is not what you did to it.

Hey thanks for replying. Ok here it is. I downloaded Rom Manager from the market that I bought previously for an HTC i had and from there somehow flashed a ROM and the rest is history. Stuck on LG

I downloaded ROM Manger since I got rid of it awhile ago since it didn't work and I have no idea how you could of flashed a rom through it since it'll just say you have to have clockworkmod on your phone unless you picked a different model like the esteem which is this phone but different model which would probably mess up the phone. But after you flashed the rom did anything else happen? Like did the phone work or just reboot and stay at Lg logo?

You know it was late last night and you just reminded me that I did use the Esteem ROM, and after that all it did was rebooted and stayed at the LG Screen, And whenever I try to get into recovery all it does is verify if i want to reset to factory and wipe data, then back to LG. I cant get any of my computers to recognize it on either XP or Win7...Im sorry I didnt say that my phone was rooted and running GingerVOlt1.3 with bk over clock kernel as well

Hmm try the Irc channel see if the people there have answers. http://webchat.freenode.net/ Channel: #lgrevolution

thanks i did that last night but im not sure how to actually use the IRC i tried clicking on several names and ask for help but no one responded. I appreciate your time though.

It's a normal chatbox pretty much you talk to everybody unless you click a name just say you have a problem and list what happened and everything somebody should be able to help you.

ok cool thanks im actually trying it now

Put your phone in download mode then try lgnpst.
Sent from my VS910 4G using xda premium

thanks for replying

Beamer9408 said:
Put your phone in download mode then try lgnpst.
Sent from my VS910 4G using xda premium
Click to expand...
Click to collapse
Beamer,
How do i do that. Putting it in download mode???

LvnInOC said:
Beamer,
How do i do that. Putting it in download mode???
Click to expand...
Click to collapse
http://www.lg-phones.org/verizon-lg-revolution-emergency-download-mode.html
Sent from my VS910 4G using xda premium

Beamer9408 said:
http://www.lg-phones.org/verizon-lg-revolution-emergency-download-mode.html
Sent from my VS910 4G using xda premium
Click to expand...
Click to collapse
Beamer,
Thanks for your help. Unfortunately this does not work either. I have tried holding the power button and volume down button several times all it does is take me to the factory wipe screen and after confirming just reboots back to the LG screen and stays there. I dont know what else to try. I have tried on my new Win7 X64 laptop and also on an XP desktop that always works but non of them will "see" my phone as a storage device or anything. Any suggestions???

LvnInOC said:
Beamer,
Thanks for your help. Unfortunately this does not work either. I have tried holding the power button and volume down button several times all it does is take me to the factory wipe screen and after confirming just reboots back to the LG screen and stays there. I dont know what else to try. I have tried on my new Win7 X64 laptop and also on an XP desktop that always works but non of them will "see" my phone as a storage device or anything. Any suggestions???
Click to expand...
Click to collapse
UPDATE!!!
Wow, I thought I would give it one last chance by trying to get it in download mode on my XP Desktop and holly cow, it actually worked and installed the drivers, however when I start the LGNPST it goes to the EMERGENCY function and makes me install a phonebook recovery but fails. I dont know what do do or where to get the "PhoneBook" file in question. Any ideas???

How do you get into download mode?! I need this really badly becauae mine boots and says LG. I wanna just get it to work again. I can't view that website on my phone.
Sent from my Nexus S using xda premium

mddcflimsreal said:
How do you get into download mode?! I need this really badly becauae mine boots and says LG. I wanna just get it to work again. I can't view that website on my phone.
Sent from my Nexus S using xda premium
Click to expand...
Click to collapse
Alright, emergency mode is:
1) Pull battery
2) Put battery back in
3) Press and hold volume up
4) Press and hold power button while continuing to hold the volume up button
5) Hold through splash screen
6) Should now be in download mode
Sent from my ADR6425LVW using xda premium

Thank you much! I'm going to try to recover my phone now. Will let you know.
Sent from my Nexus S using xda premium

mtmichaelson said:
Alright, emergency mode is:
1) Pull battery
2) Put battery back in
3) Press and hold volume up
4) Press and hold power button while continuing to hold the volume up button
5) Hold through splash screen
6) Should now be in download mode
Sent from my ADR6425LVW using xda premium
Click to expand...
Click to collapse
Mt,
Want to say thanks for all the work you've done and continue to do with the Revo. Its the only saving grace we have. Maybe you could help me out with this. I am stuck on the LGNPST when I put my phone in Download mode, LGNPST see's it as an "unknown" and only allows me to do a Phonebook Programing under the Emergency Tab, but when I choose the only Bin File and Only *csv. file it displays as error and stops. Im not sure as to what it wants me to do or what its trying to do. In the past I was able to just flash the VS910Ztot and be all done but now I cant even get that option. Do you have any Idea what I need to do??? Please any input would be greatly appreciated.

LvnInOC said:
Mt,
Want to say thanks for all the work you've done and continue to do with the Revo. Its the only saving grace we have. Maybe you could help me out with this. I am stuck on the LGNPST when I put my phone in Download mode, LGNPST see's it as an "unknown" and only allows me to do a Phonebook Programing under the Emergency Tab, but when I choose the only Bin File and Only *csv. file it displays as error and stops. Im not sure as to what it wants me to do or what its trying to do. In the past I was able to just flash the VS910Ztot and be all done but now I cant even get that option. Do you have any Idea what I need to do??? Please any input would be greatly appreciated.
Click to expand...
Click to collapse
Hey I had a similar issue with this and the download mode and everything except I was able to get into recovery but it would reboot to fast to restore a full nand backup and I couldn't get the .dll to work either what I ended up doing and it fixed it was booting into recovery going into backups and restore then advanced restore and had enough time in recovery to restore just the boot so I did that next thing I knew the phone rebooted automagically like it had been doing but this time it went past the lg and into the gingervolt boot animation then I got a black screen so I manually booted into recovery did the same steps except this time I was able to advanced restore the system and it rebooted again when it booted up I had a black screen so I boot back into recovery and was finally able to restore a full back up never got an auto reboot so I booted up and the phone worked fine.
Sent from my VS910 4G using xda premium

[Q] stock recovery for droid 4?

Is there a stock recovery available for the D4? My ear piece speaker is out on the one i I have now.

yes there is, but im not sure what you could do in there about your ear speaker going out.. what lead up to this?
as for getting to stock recovery
turn your phone off
hold both vol+ and vol- buttons
while holding vol+/vol- hold power
menu comes up
--scroll with vol-
--select recovery with vol+
droid and ! in a triangle comes up
--push both vol+ and vol-
--you are in stock recovery now
vol+ and vol- are volume up and volume down, the buttons on the right side of your phone

Thank you. I received a new phone yesterday via my warranty so i just need to go back to stock so i can send it back clean.

greekchampion04 said:
yes there is, but im not sure what you could do in there about your ear speaker going out.. what lead up to this?
as for getting to stock recovery
turn your phone off
hold both vol+ and vol- buttons
while holding vol+/vol- hold power
menu comes up
--scroll with vol-
--select recovery with vol+
droid and ! in a triangle comes up
--push both vol+ and vol-
--you are in stock recovery now
vol+ and vol- are volume up and volume down, the buttons on the right side of your phone
Click to expand...
Click to collapse
Wait, im rooted so does this flash me back to stock or is this just the recovery that comes stock on the D4?

simply going into this recovery does nothing.... id imagine doing a factory reset from within this recovery will get rid of your root as well... the only thing i dont think this will un-do is if you have installed safestrap
why dont you give the stock recovery's data wipe / reset a try and let us all know what it does and doesnt un-do for future reference.

greekchampion04 said:
simply going into this recovery does nothing.... id imagine doing a factory reset from within this recovery will get rid of your root as well... the only thing i dont think this will un-do is if you have installed safestrap
why dont you give the stock recovery's data wipe / reset a try and let us all know what it does and doesnt un-do for future reference.
Click to expand...
Click to collapse
Good idea. Ill let everyone know in a few.So should i post a new thread about it then?

id say just keep it in this thread and thanks for being a pioneer!

Wiping data and cache in recovery, either stock or Safestrap, will not remove root. You need to do that manually as well as uninstall safestrap via the menus in safestrap recovery.

greekchampion04 said:
id say just keep it in this thread and thanks for being a pioneer!
Click to expand...
Click to collapse
Did factory/data reset and it deleted everything but safestrap.

see the post above.. cell zealot is right... it doesnt remove root, just the superuser apk.. you are going to have to use the windows utility to remove boot.
as for removing safestrap... in looking through the menus i see that you can disable safestrap by
boot into safestrap
- advanced
- disable safestrap
then boot into stock recovery
wipe everything
plug into windows with USB and the utility
do the un-root function
and then you should be back to complete, ready to send to vzw, stock.

cellzealot said:
Wiping data and cache in recovery, either stock or Safestrap, will not remove root. You need to do that manually as well as uninstall safestrap via the menus in safestrap recovery.
Click to expand...
Click to collapse
My phone doesnt show the safestrap icon on my phone and when i connect it to my pc to explore the files i dont see thru there either. I already uninstalled rom toolbox when i realized i didnt change my boot screen back so when i tried to reinstall it said that the program requires root. So im stuck on what to do??

greekchampion04 said:
see the post above.. cell zealot is right... it doesnt remove root, just the superuser apk.. you are going to have to use the windows utility to remove boot.
as for removing safestrap... in looking through the menus i see that you can disable safestrap by
boot into safestrap
- advanced
- disable safestrap
then boot into stock recovery
wipe everything
plug into windows with USB and the utility
do the un-root function
and then you should be back to complete, ready to send to vzw, stock.
Click to expand...
Click to collapse
You are a lifesaver! Thanks a bunch.

no problem... im just trying to think what i would be doing in the same situation... and i want to make sure its possible to get back to stock (since we dont have fastboot)

Do you have any idea how the development is coming for fastboot? I have safestrap but idk how to use it correctly. So ive had it disabled since i put it on my phone. I learned on my X in Sept using clockworkmod so when it came to the having system 1 and system 2 it just didnt click for me. So im just rooted and still on stock ROM. Couldnt do without TB with all the blur. Hell netfick alone used 22.3MB so that was one of the first to go. Lol

for fastboot its not development... we are waiting for a leak of the files from verizon/moto
the safestrap thing is a bit different for sure, i also came from the X.

Rooting is new to me, first root in Nov, but its amazing how much ive learned already. I fact i was so anxious to flash a new ROM on my D4 that i did so just before Hashcode had the had the D4 safestrap done and ended up with a bricked phone. Luckily i had just gotten it so i as able to return it as a defective device. Now the ear piece speaker is out. FML Lol

not to be an asshole... but maybe you aught to slow down... read more, and do less until you have a better handle on things.

Oh i dont think that. As my bf put it im click happy which is why he bought TB Pro for me. I soft bricked my X when i first rooted by deleting some system apps or i should say by deleting some apps that system apps used. Wen ended up purchasing an sbf file to get it back. This as before i was told that some system apps use other apps to function. After i bricked my D4 on the 3rd day of owning i decided that i need to just wait. Lol

greekchampion04 said:
see the post above.. cell zealot is right... it doesnt remove root, just the superuser apk.. you are going to have to use the windows utility to remove boot.
as for removing safestrap... in looking through the menus i see that you can disable safestrap by
boot into safestrap
- advanced
- disable safestrap
then boot into stock recovery
wipe everything
plug into windows with USB and the utility
do the un-root function
and then you should be back to complete, ready to send to vzw, stock.
Click to expand...
Click to collapse
im in the same boat, i call verizon and they gonna replace the phone ,but my concern is if they gonna found out about bootstrap on the phone because ican uninstalled due to i locked in boot loader,they say if they found out that it wastn a factory defect they will charge me $299 for the phone,the phone will be here tuesday, i really wanna fix the phone but with out charge i cant o well

I have a solution for the dead battery. A factory Motorola USB cable will bypass the battery and power the phone directly, but you still need a signed full webtop image for the D4 to fix your phone, unless I am not understanding what the issue is that caused your problem.
I don't want to break the rules here by promoting my own products, but we sell the factory cables just for this specific purpose and they work great on all Motorola devices and many others as well, particularly those with non removable batteries.
You can also make one yourself if you are skilled with a micro soldering iron.
There is a thread on the Razr forum of XDA describing how.
Edit: We are currently out of stock but getting more next week. They were shipped out to us yesterday.
http://shop.teamblackhat.info
To answer your question, it is possible for them to determine if you had safestrapped, but not very likely due to the fact that they would most likely flash a full XML.zip to restore the phone and that would wipe any evidence of safestrap and/or root.

Screwed the pooch totally this time..

Not sure how I did it, but I am stuck at the Red LG logo with the white LG letters and my phone will go no further. It will not shut down without a battery pull. I have tried to do the hold down volume and factory reset the phone, same screen pops back up. Plugged in does nothing either. It is like it lost the ability to boot.
I ask here for maybe some guidance from a dev. If wrong place, please move it.
I can not get into the recovery, regular boot, computer to recognize it.. Nothing at all... Is there an actual boot image to put on the sd card to boot to?
Any suggestions??

eghill1125 said:
Not sure how I did it, but I am stuck at the Red LG logo with the white LG letters and my phone will go no further. It will not shut down without a battery pull. I have tried to do the hold down volume and factory reset the phone, same screen pops back up. Plugged in does nothing either. It is like it lost the ability to boot.
I ask here for maybe some guidance from a dev. If wrong place, please move it.
I can not get into the recovery, regular boot, computer to recognize it.. Nothing at all... Is there an actual boot image to put on the sd card to boot to?
Any suggestions??
Click to expand...
Click to collapse
What did you do right before this point?

I think my mistake was going into Rom Manager to see if I had anything showing clockwork installed. Phone restarted and i was at this point since. Not sure if I told it to update a clockwork or not. Head is fried now from messing with it..

eghill1125 said:
I think my mistake was going into Rom Manager to see if I had anything showing clockwork installed. Phone restarted and i was at this point since. Not sure if I told it to update a clockwork or not. Head is fried now from messing with it..
Click to expand...
Click to collapse
Ok, I can get you fixed but I can just about promise you that you will be in test mode,

I don't own this phone (almost did) but curious, how Wood you fix that? Does LG have a tool like rsd lite (moto) or odin4 (sammy) ?
Sent from my DROID RAZR using Tapatalk

Try this: http://forum.xda-developers.com/showthread.php?t=1337386

I looked at that thread, but I can't see how I would go about that when I can not get anything on the phone beside the LG logo. I can't plug it in and select internet connection or install any software drivers from the phone on the first line. I have called Verizon and they are sending me out another phone, but I would like to get this one fixed if I can..

eghill1125 said:
I looked at that thread, but I can't see how I would go about that when I can not get anything on the phone beside the LG logo. I can't plug it in and select internet connection or install any software drivers from the phone on the first line. I have called Verizon and they are sending me out another phone, but I would like to get this one fixed if I can..
Click to expand...
Click to collapse
You can get into emergency mode to flash the tot file in lgnspt.
1 Pull Battery
2 Press and hold volume up + power
3 Plug phone into computer (while still holding buttons)
4 Put battery back in (while still holding buttons)
5 You should now enter emergency mode

Can u enter CWM? By holding down pwer and vol down. Then confirm data wipe (it won't) then reboot into cwm? If u can try to install a rom
Sent from my ADR6425LVW using xda premium

Questions or Problems Should Not Be Posted in the Development Forum
Please Post in the Correct Forums & Read the Forum Rules
Moving to General

[Q] Please Help Droid 4 bought with root already on it.

I admit.... I am a noob big time, love this my droid 4....I bought a droid 4 from a girl, whom I take it rooted this phone in the icon's there is a (super user), I have no warranty on phone so it does not matter, so I took it to Verizon because when I have a incoming or out going call I can hardly hear the person, they can hear me fine! but speakers as for as playing music and videos are great! Now the issue is was told I needed different rom installed most likely to hear better because somethings change when the phone was rooted, and it is fully rooted, the man at Verizon checked to see if it was fully rooted and said it was, can you please tell me where and what I need, or pls guide me on how to get this root off here, I do not know much about phones other then calling or texting so pls pls be nice That is the only known issue I have having out of the phone not being able to hear the other person talking, very low... Thanks if you know of a fix. I guess what I am asking is there a app or something I need to give me incoming and out going call sound back! pleaseeeeeeeeeee HELP... Thanks Misty

I'm even more of a noob than you, I don't even own a Droid4 yet! But, from what I've been reading, this looks like it will unroot:
http://forum.xda-developers.com/showthread.php?t=1492843

I don't see how rooting would cause your issue but unrooting should be relatively easy. You will want to download the Droid 4 Utility from the link above. Double click on the Droid4Utility batch file to run the utility and select option 2 to unroot. After it finishes running double check to make sure super user is gone. Go in to stock recovery using this instructions:
turn your phone off
hold both vol+ and vol- buttons
while holding vol+/vol- hold power
menu comes up
--scroll with vol-
--select recovery with vol+
droid and ! in a triangle comes up
--push both vol+ and vol-
--you are in stock recovery now
(thanks to greekchampion04 for the instructions)
Then perform a factory reset. This should completely restore your phone to stock out of the box condition.

Reply
I ran the droid for utility option 2 to unroot says make sure phone is unlocked but gives me this system can not the path of specified, however super user still on my phone!

got the phone un rooted finally now to figure out my sound issue.

Now if you take it into a different Verizon place and ask about it they might be able to give you more help. My understanding is that their attempt to fix it will stop as soon as they see the phone is rooted. So basically the first time you took it in you had a 0% chance at getting real help. This time around this may be different and they can tell you what is wrong.

Please understand:
root just means "admin" access to the phone. It gives you access to anything. Rooting, by itself doesn't mean the function of the phone is modified in any way.
ROM = operating system. In theory, you could have a ROM installed (on some phones) without root access at all. They are NOT the same thing. A ROM means the phone has been heavily customized.
It is quite possible to have root access without having a custom ROM installed.

Thanks to all
I finally figured out how to unroot the droid 4 how easy was that lmao god I am such a noob was so simple but only took me 2 days lmao and when I did just what everyone said for me to do that I clearly did not understand it worked like a charm ugh what a dummy I am... Thanks to all

Question
kwyrt said:
I don't see how rooting would cause your issue but unrooting should be relatively easy. You will want to download the Droid 4 Utility from the link above. Double click on the Droid4Utility batch file to run the utility and select option 2 to unroot. After it finishes running double check to make sure super user is gone. Go in to stock recovery using this instructions:
turn your phone off
hold both vol+ and vol- buttons
while holding vol+/vol- hold power
menu comes up
--scroll with vol-
--select recovery with vol+
droid and ! in a triangle comes up
--push both vol+ and vol-
--you are in stock recovery now
(thanks to greekchampion04 for the instructions)
Then perform a factory reset. This should completely restore your phone to stock out of the box condition.
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Once I am where to wipe/factory reset what to I push to get that started I do the hit vol+ and Vol- at same time takes me back to triangle if I click up takes me up down takes me down. ????

I am guessing you hit the power button to select an option. I have not actually been in the stock recovery but that is how safestrap recovery works.
Sent from my DROID4 using XDA

Reply
I just slide key board out hit enter...... worked

trying to find the unroot link said file is not there
I am trying to find the unroot for my droid 4 and every link i go to for the unroot is dead. i need to unroot my phone. so i can get a new phone and i have tried to find the unroot but ever time i go to the link it said it is not here any more. i used razr_Blade root if that helps

cantide357 said:
I am trying to find the unroot for my droid 4 and every link i go to for the unroot is dead. i need to unroot my phone. so i can get a new phone and i have tried to find the unroot but ever time i go to the link it said it is not here any more. i used razr_Blade root if that helps
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I assume you are planning on wiping the phone if you're going to get a new one. I would just use RSDlite and fastboot it. That will get rid of root.